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Page 2 of 4
Glasgow, Glasgow City (Hybrid)
£28,000 - £28,100 per year
Full-time
Permanent
Job description

About Nordoff and Robbins

We stand for music and believe in the value of music for all people in our society. Every day we use the power of music to enrich the lives of people affected by life-limiting illness, trauma, isolation, social exclusion or disability.

Our goal is to bring more people together through the power of music. We can only do this if we pioneer creative new approaches to marketing, communications and digital that help us engage more people and grow our fundraising.

We need courageous, curious, agile, innovative change makers and music lovers like you to make this happen.  This role is your chance to help us achieve our ambitious goal of transforming more people’s lives through music.

The culture

If you want to work at a charity with people and music at its heart; that is committed to providing an equitable, diverse and inclusive workplace full of inspiring colleagues who work tirelessly to put those we exist to serve front and centre of everything we do; if you want to work collaboratively with integrity and kindness and are willing to come with us on a journey as we work together and collectively come to work with strong backs, soft fronts and wild hearts, we could be your next team.

Could this be the place for you?

If you are values driven, courageous, curious, agile, flexible, enthusiastic and future focused (without losing sight of the here and now), if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with passion and dedication about our cause we want to hear from you!

About the role

Music Services is the delivery arm of Nordoff Robbins and encompasses the provision of music therapy and related activities including education, training and research. The Music Services Administrator will work  closely with the Country and Regional Managers of our East & West of Scotland and Southwest England/South Wales teams, and alongside other Music Services Administrators to ensure that the admin function is well run, organised, efficient and effective, and that clients, visitors and callers have a positive experience when they spend time with us.  We need someone who can also support the essential data evaluation and impact assessment activities of the Music Services team, underpinning the music therapy delivery data needs of the organisation.

Many of our clients lead challenging lives and include vulnerable children and adults. This role is therefore subject to a basic DBS/PVG check.

We are also looking for you to:

· Be a confident, clear, honest communicator, able to speak to a variety of internal and external stakeholders

· Have a collaborative work ethic and ability to engage positively with all stakeholders 

· Have a professional approach and ability to work without close supervision 

· Produce work with accuracy, diligence and attention to detail 

· Effectively use Microsoft Office (Outlook, Word, Excel)

· Have experience in using online databases

· Be mission-led and values driven, putting the client front and centre of what we do

· Be flexible, adaptable, proactive, thoughtful, decisive and recognise opportunities for improvement and share these with the team.

What we offer:

· A varied workload, including involvement in our music therapy delivery data nationwide alongside work within our three of our regional teams.

· Direct support from and working alongside both regional management teams

· The ability to work flexibly and remotely in this role.

3 best things about the job (in our humble opinion)

· You will be witnessing many examples of the impact of music therapy, as you engage with therapists across the U.K., and develop an understanding of how music therapy services function in a wide range of settings.

· You will be fully supported as you learn and develop in the role and able to learn from very experienced colleagues

· You will get to work with different areas of the organisation.

Don’t worry, you don’t need to be musical, but you do need to be able to work cross-organisationally with colleagues in all areas of the charity and especially music therapists to help bring awareness of our mission, vision and achievements to the world.

· A salary of £28,098.40 per annum

· Pension scheme

· 31 days annual leave

· EAP (Employee Assistance Programme)

· Home-based, with occasional travel to the Edinburgh/Glasgow areas

· Salary sacrifice benefits including cycle to work

· A true People First charity with training and career development at our core

· An inclusive culture – and lots of music!

· This role is full time, working 5 days per week

We have a firm set of Equity, Diversity, Inclusion and Belonging (EDIB) principles and values that we all commit to:

1: ACCESSIBLE TO ALL

Understanding the / Removing any barriers (including barriers in communication methods) to becoming a client, colleague, trustee, student, volunteer, supporter doner or any user/contributor to the services of Nordoff Robbins.

2: PROVIDING EQUITY OF OPPORTUNITY

Giving everyone the right tools and access for salary, promotions, roles, responsibilities, learning, development, and access to a Music Therapist for those at most need.

3: DIVERSE ENGAGEMENT

Reaching our audiences in a multitude of ways including by having conversations with them, and meeting them where they are – be that through services, communications, events, research, resources etc.

4: BE FREE FROM DISCRIMINATION

To ensure we have fair practices, and allow people to speak out, question and challenge language, actions and behaviours of NR as an organisation and those who represent it and to provide channels for them to do so safely.

5: BE VIGILENT, PROACTIVE AND RESPONSIVE

To instil a culture of continual listening, evolving, and learning from people including our clients, their families and our colleagues and students

Posted by
Nordoff and Robbins View profile Organisation type Registered Charity Company size 101 - 500
Refreshed on: 30 October 2024
Closing date: 10 November 2024 at 12:43
Tags: Administration,Advice / Information,Data Analysis,Data Entry

The client requests no contact from agencies or media sales.