Jobs

Summary

A key member of the Strategy and Planning team, the Programme Manager role will be responsible for embedding and managing Diabetes UK's impact measurement and reporting activities. This is a role that will work collaboratively and influence teams across Diabetes UK and will champion impact measurement. This role will contribute to continuous improvement in how Diabetes UK delivers its strategy to achieve outcomes for people living with and at risk of diabetes.

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.

Interview(s) date: 7th November 2024

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK.

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time)
• A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working (not applicable to roles with fixed shift patterns)
• 2 Days TOIL in recognition of fixed shift patterns (pro-rata for part-time)
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

You will work with colleagues at all levels to champion the use of learning gathered on impact across the charity and to enable the wide sharing of this learning.
As a Programme Manager (Impact Measurement) you will be able to work strategically and operationally to embed and introduce tools and methods for collecting, managing, analysing and reporting impact data. A growing area for the charity, we are developing a community of practice around insight roles and investing in data skills development across the charity.
You will also confidently be able to create written and verbal impact-focused reports demonstrating the impact of our strategic delivery both for senior leaders and for colleagues.

Ideal Candidate

As Programme Manager (Impact Measurement) you will manage a key organisational change programme to embed our impact measurement framework to supports the delivery of our strategy. You will develop an in-depth knowledge of our charity's strategic ambition and the opportunities to measure and evaluate the delivery of our work so that we continue to learn and improve as a charity, using this information to demonstrate our impact internally and externally, showing the difference our work is making to the lives of people with or at risk of diabetes You are highly IT literate and experienced at using reporting and evaluation tools and frameworks.

Location: Hatfield – currently we are office based on Tuesdays, Wednesdays and Thursdays and work remotely on Mondays and Fridays.

Purpose of role:

Due to internal promotions, Citizens Advice Welwyn Hatfield is looking for 3 Generalist Advisers to join our team. You will provide advice focused on a range of issues including welfare benefits, housing, debt, and discrimination. You will be providing advice by phone, email and face to face, to support clients with the problems they face.

Ideally, you’ll have experience of working as a Generalist Adviser but full training will be provided for the right candidates entering the service as trainees. What’s really important is your ability to learn quickly and apply this knowledge to helping clients. A good attitude to hard work, finding solutions and being able to take constructive feedback are essential as are strong interpersonal, written and oral skills.

If you have a passion for helping people and want to join us in our fight against poverty, then we’d love to hear from you! We offer comprehensive training so if you think you meet some of the criteria but not all, we really hope you’ll enquire to learn more.

What we can offer our staff:

• 25 days’ annual leave FTE plus bank holidays.
• 5% contribution to Employer’s Pension Scheme.
• Death in Service cover on joining the Employer’s Pension Scheme.
• Employee Assistance Programme with Telus Health (formerly Lifeworks). (Everyone working at Citizens Advice has immediate access to professional and completely confidential counselling and legal advisory services.)
• Commitment to continued professional development.
• Town centre location with great transport links.
• An opportunity to work within a team that is friendly, supportive, forward thinking and passionate about helping our community.

Closing date: Wednesday 23 October 2024 at 5pm.

We will be interviewing suitable candidates on a rolling basis and reserve the right to close the advertisement early.

Summary

As Corporate Partnership Officer you will play a vital role in supporting with strategic partnership management. The Corporate Partnerships Officer will work closely with the Partnerships Manager and internal stakeholders to ensure our partners are stewarded innovatively and effectively, and to ensure that strategic partnership goals are met. You will be joining an ambitious Philanthropy and Partnerships team as we continue to deliver against our outcome focused strategy, which puts partnership at the heart of all that we do.

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.

Interview(s) date: 29 October 2024

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK. You might find the following resources useful:

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time)
• A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working (not applicable to roles with fixed shift patterns)
• 2 Days TOIL in recognition of fixed shift patterns (pro-rata for part-time)
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

You will work closely with a wide range of internal and external stakeholders in order to maximise income from our existing portfolio of partners through effective account management. Working alongside colleagues across the Philanthropy & Partnerships team you will share learning and best practise to deliver an excellent donor experience, resulting in donor uplift and ensure that partnerships are developed and delivered in line with our 2020-25 organisational strategy. On occasion - when business needs require - you will support on our sector leading partnership with Tesco.

Ideal Candidate

* Excellent communication skills, both written and verbal, in order to be an ambassador for the Philanthropy & Partnership team and Diabetes UK more widely.

* Able to deliver high value partnerships, in either a charity or commercial sales environment.

* Thrives under pressure. Able to manage time and competing priorities, specifically in the context of balancing a portfolio of partners or stakeholders.

* Strong negotiation and influencing skills, with an ability to develop existing partnerships or secure new business to meet targets and deliver return on investment.

Prospectus is delighted to be supporting an organisation that supports midwives and maternity support workers with guidance, support and advice to help with their professional development. The well-established organisation are looking to the recruit a new Digital Content Officer to join their digital communications team.

This is a permanent contract and full-time basis (35 hours a week). The working arrangements are flexible – You can choose to be based from one of the organisation’s offices in (London HQ, Belfast, Cardiff, Edinburgh) or home based, with travel to offices and for other meetings, events and visits as required.
 
Salary for London HQ – £40,286 (London weighting)
Salary for office based in Belfast, Cardiff, Edinburgh or home based- £35,071

 The Digital Content Officer plays a key role in creating and delivering engaging and inspiring content across a range of digital channels, including the website and social media. Ensuring the digital presence supports and enhances the organisation's business offering and delivers the messages effectively. You will identify opportunities for greater engagement, including via existing and new platforms and channels. You will also monitor, analyse and report on the performance of digital channels/activities, including the use of search engine optimisation, to drive greater engagement with target audiences.
 
The postholder will support the Director of Communications & Engagement in shaping the digital content strategy and digital content offer. You will support teams by providing expert advice on creating impactful communications and acting as the communications lead on projects
 
To be considered for this role you will have experience in managing online content and developing the online presence of an organisation. You will have knowledge of WordPress, search engine optimisation (SEO), Google Analytics, social media scheduling tools. You will have experience in developing and managing social media campaigns.
 
You will have strong written and verbal communication skills and enjoy working part of a collaborative team. You will have an engaging writing style and excellent attention to detail. You will also have the ability to work to tight deadlines in a fast moving and pressured communications environment.
 
Desirably, you will have experience of producing video content, using Adobe Photoshop and InDesign, producing email marketing campaigns and paid social media campaigns.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

This is a fast-moving process, and applications will be sent across on a rolling basis, please apply using your CV to avoid disappointment.

Communications Executive 

Bristol - Hybrid

£27,500 - £30,000 

Hybrid Working - 2 mandatory days in the office (Tuesday and Wednesday) 

Our client has an excellent opportunity for someone who wants to drive member engagement through transparent, compelling communications across a range of print and digital platforms.  

Clear and engaging communications are crucial for keeping their members informed about the Society’s work and raising awareness about the importance of endocrinology amongst journalists, patients, and the public. That’s where you come in.  

You will be hands-on, driven and committed to driving member engagement and positively promoting the brand across multiple media platforms. You’ll produce engaging written and visual content for the Society’s magazine and take an active part in producing informative articles for their blog, as well as updating their member website, and also their public facing website. Confident and articulate, you will build and maintain positive relationships with media spokespeople, journalists and other relevant organisations and act as a press officer at selected events. 

You will be confident, driven, and have experience of working in a Communications or Marketing environment with a genuine passion for delivering complex and sometimes timely briefs. The'd like someone who is social media savvy and able to work across multiple platforms. With experience of working in a communications or marketing role, you will be skilled in utilising social media within a business setting. You’ll be creative and able to write accurate and engaging copies for a variety of audiences, demonstrating strong editing and proofreading skills. Although not essential, it would be advantageous if you had a background / education or experience within a scientific environment. 

Benefits 

When you join their team, you can expect a friendly and supportive culture. They are committed to fostering a diverse and inclusive workplace where all team members feel valued, respected and empowered to bring their authentic selves to work. In addition to the salary offered, they also offer a range of other benefits including: 

• Flexitime System 

• 26 days annual leave, plus bank holidays 

• Health And Wellbeing Cash Plan – private GP, cash back for dentist, opticians, physio and more 

• Salary Extras Scheme 

• Refer a friend Scheme

• Employee Assistance Programme 

• Employee Volunteering – to contribute to a good cause locally for one day each year 

• Technology Scheme 

They are committed to fostering a diverse and inclusive workplace where all team members feel valued, respected and empowered to bring their authentic selves to work.

Sightsavers is looking for a Carbon Data Analyst to play a leading role in the carbon data activities of the organisation

Salary: £28,518 - £33,550

Location: UK remote - with occasional travel to Haywards Heath, West Sussex when required

Contract: Permanent

Hours: This is a full-time role with some flexibility around hours worked and some home working

The Carbon Data Analyst will provide high quality carbon data and carbon reporting and is specifically responsible for ensuring Sightsavers is meeting regulatory and non-regulatory carbon data reporting requirements. The postholder will have opportunities to make improvements to processes and systems, and provide data and information to support the organisation's informed decision-making regarding carbon emissions.

We are looking for a Carbon Data Analyst to play a leading role in the carbon data activities of the organisation. Key duties will include:

• Carbon reporting and monitoring
• Carbon data collection and analysis
• Management of the Environmental Management System (EMS)
• Carbon footprint data collection and recommendations around carbon emissions reduction
• Supporting the development of the carbon management transition plan
• Knowledge sharing and ad-hoc projects

Please see the job description for full details

This is an ideal opportunity to use your expertise to provide high quality carbon data and carbon reporting. You will have opportunities to make improvements to processes and systems, and you will provide data and information to support the organisation's informed decision-making regarding carbon emissions. You'll need to have good data analysis skills with the ability to ask questions and look for anomalies.

To succeed in this role you will also need:

• A good understanding of calculation techniques and environmental and carbon accounting and reporting standards
• Strong climate change knowledge
• Experience of improving carbon data capture processes/systems
• Membership of IEMA is desirable
• Knowledge of The Greenhouse Gas Protocol Corporate Accounting and Reporting. Standard is desirable
• Experience of managing an EMS is desirable
• Experience of monitoring and target setting
• Willingness and desire to acquire knowledge and understanding of the practices across the countries in which we operate
• The ability to plan and work effectively as part of a team
• Awareness of the overseas development context gained preferably through working in the sector or overseas development would be useful
• The ability to communicate with people from other countries and cultures
• Strong analytical skills, preferably using Power Query
• Experience with Power BI would be an advantage
• An understanding of and commitment to equality of opportunity for disabled people

Please see the job description for full details

Benefits

Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.

To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can occasionally visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW)

We anticipate that remote interviews will take place in late November/ early December and the evaluation process will include a role-typical task to be completed by shortlisted candidates.

In line with its commitment to safe programming and recruitment, Sightsavers participates in the inter-agency Misconduct Disclosure Scheme (MDS) administered by the Steering Committee for Humanitarian Response. Through collaboration with other MDS members, Sightsavers aims to ensure that there are no sexual exploitation, abuse or harassment issues relating to potential new hires and that we can respond systematically to checks from fellow MDS members. This ensures our work is accountable, delivered to a high standard and supports safeguarding across the development and humanitarian fields.

We have a fantastic opportunity for an experienced and driven fundraising professional to join our Fundraising Team. Do you have the skills and experience to assist with the growth and diversification of our fundraised income for the benefit of adults with a learning disability and autistic people across Sussex?

If you are a persuasive communicator and have had demonstrable success at engaging people and raising funds, then we’d love to hear from you.

Brief outline of the role:

The Fundraising Officer will primarily be responsible for managing significant grant applications to support new and existing projects and services. You will take the lead on funder research, write and submit compelling funding applications and build strong relationships with our funders, reporting on the impact of their funding and support. We are also looking for someone with experience in either legacy or corporate fundraising to support the implementation of these new strategies as we look to grow in these areas.

To apply, please provide us with a CV and covering letter. We strongly advise you to read the full job description and person specification and outline in your cover letter why you are the best person for the role.

You can also apply by completing an accessible application form, downloading this and emailing it to recruitment. Please state clearly which job you are applying for by including the job reference number and role location.

Who we are:

​The Grace Eyre Foundation is a charity based in Brighton & Hove and the wider Sussex community that has been working with people with a Learning Disability and autistic people since 1898. Our mission is to work towards being led by people with Learning Disabilities and autistic people to deliver high-quality housing, support and activities in their local communities. The people we support tell us that they want “good support from kind and friendly people” – so that is what we are looking for!

Equity, Diversity and Inclusion:

No applicant for employment or employee will be treated less favourably than another on grounds of age, disability, gender reassignment, race, religion or belief, gender, sexual orientation, marriage & civil partnership or pregnancy & maternity, and we encourage applications from people with learning disabilities or identify with being on the autistic spectrum/neurodiverse.

 Staff benefits include:

• Enhanced holiday entitlement
• One paid celebration day a year
• Cost of living support package such as rental deposit scheme
• Cycle to work scheme
• Generous refer-a-friend scheme
• One paid volunteering day a year
• Enhanced sick pay
• Enhanced employer pension contribution
• Enhanced death in service
• Training and development opportunities
• Flexible working opportunities.

We are also:

• A living wage employer
• Accredited as a Disability Confident Leader
• Accredited as an Investors in People employer

Successful applicants will be required to provide details of 2 referees. One must be your most recent employer, however if you have not undertaken employed work before, a reference from voluntary work, educational facility or personal reference can be accepted. You must also undertake an enhanced DBS Disclosure and provide proof of your right to work in the UK.

Development and Alumni Relations Officer

Permanent Full-time (with the option of Part-time)

37 hours per week

Annual Salary: £28,857

Closing Date: 14/10/2024

King Edward’s School, Bath has an exciting opportunity in its growing Development and Alumni Relations team. We are looking for a candidate to help us achieve the School’s fundraising aims and who will share our passion for the future of King Edward’s.

Philanthropy has always played a role throughout our School’s long history. Since our founding in 1552, charitable donations have helped us to provide a first-class education to young people, regardless of their financial circumstances. As we move towards our 475th anniversary in 2027, we have ambitious plans to significantly grow our transformational Bursary Programme so that any pupil offered a place at the Senior School can attend. The Development and Alumni Relations Officer will play a key role in achieving this in collaboration with other colleagues in the team.

The postholder’s main responsibility will be managing and enhancing the alumni and supporter database, with other responsibilities including supporting fundraising activities, events, and parent and alumni communications, including the School website and social media channels.

Whether you have knowledge of working in a development/fundraising environment or are eager to learn, your flexibility and enthusiasm will be essential. A positive, proactive attitude and the ability to collaborate effectively with colleagues across the School are also key qualities we value. Experience of using a CRM to extract data and analysis is essential. You must also be able to demonstrate excellent organisational, communication and interpersonal skills, and have excellent IT knowledge. 

The successful candidate will be provided with a full induction, supportive line management and appropriate training. This role will be worked Monday to Thursday 8.30-4.30pm and 8.30-4pm on Friday with an hour unpaid break daily. We will consider part time applicants with a minimum of 0.8 FTE. 

The closing date for this vacancy is 8.30am on Monday 14 October 2024. 

Ambitious About Autism is a national charity for autistic children and young people. We stand with autistic children and young people, champion their rights​ and create opportunities. We run specialist education services, an award-winning employment programme and children and young people are at the heart of our charity's decision-making, policy work and campaigning. 

We are looking for resilient, playful and passionate people to join us our Ofsted “Outstanding” TreeHouse School as a Specialist Teaching Assistant.

In this role, you will be working on a 1:1 basis with our Autistic pupils. You will provide support to pupils so that they can access the curriculum whilst also promoting their independence and self-esteem through community led activities.

Position: Specialist Teaching Assistant

School: TreeHouse School, Muswell Hill, N10 3JA

Contract Type: Full time, Permanent (Hours: 8.45am – 4.35pm)

Salary: £25,661 to £27,322 (based on experience)

About the School:

TreeHouse School is a happy and vibrant community where autistic children and young people learn and flourish. Currently, we have 100 pupils on roll aged 4- 19 years old. We provide children with the specialist, intensive and integrated support to enable them to learn, thrive and achieve. All pupils have a Primary diagnosis of autism with some that also have additional complex needs. TreeHouse School was inspected by Ofsted in 2023 and found to be "Outstanding" in all areas. We adopt a person-centred approach which ensures that the voice of the young person is at the centre of all we do.

As part of the Ambitious About Autism team, you will enjoy the following benefits:

• Term time only role (yet paid across 52 weeks)
• A competitive salary of up to £27,322 and an increase every September
• Free healthy breakfast available everyday
• We put mental health and wellbeing at the heart of everything we do; the SLT practise “compassionate leadership”
• State of the art Autism specific training including person centred approaches, positive behaviour support, medical training and understanding sensory needs
• Working with experts in the Autism industry with 1:1 meetings and training provided
• Eye test vouchers, season ticket loans and a cycle to work scheme.
• Employee Assistance Programme, to help you balance your work, family, and personal life
• Continuous professional development including access to coaching and mentoring as well as e-learning and online training courses

This is a fantastic opportunity for somebody who wants to make a difference to our autistic children, their families and the community. If you would like more information, please refer to our job description or website.

Start date: January 2025

(Please note, this role may close earlier than the end date dependent on the volume of applicants)

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification. Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Human Resource Business Partner – HR Operations

Department: Workforce (HR Operations)

Reports to Deputy Head of Workforce

Line management responsibility for: Senior HR Advisor and HR Systems & Compliance Advisor

Salary range: £45,000 - £49,000 per annum

Hours of work: Full time 36 hours per week (hybrid working, 3 days on-site)

Location: Putney, Southwest London

Closing date: 17th October 2024

About you:

Our HR Operations team is at the heart of our Workforce function, overseeing all aspects of employment relations, compliance and systems.

We are seeking a proactive and expert HR Business Partner with to lead the HR Operational team and to review and continuously improve our current HR processes and systems, alongside providing an excellent support service to our stakeholders.

The HR Business Partner will lead on the management of complex employment relations cases and workforce challenges, striving to deliver effective and timely solutions as well as developing action plans to support organisational and workforce development.  You will work closely with the RHN senior management and stakeholders to diagnose people priorities and support the delivery of the RHN People Strategy.

The successful candidate must have experience operating at a senior HR advisory level and of influencing senior stakeholders to ensure objectives are met and decisions are compliant with HR best practice and employment law.  Candidates must have previous experience of leading and developing a team and experience within the Health and Social Care sector is highly desirable. .

Candidates must be able to work 3 days a week on-site in Putney, South West London.

About the RHN:

Situated within beautiful gardens and grounds, the RHN is a leading national centre of excellence, providing adult person-centred services for people with complex neuro-disability and their families. We strive to empower our residents and patients to live their lives to the fullest thorough the delivery of outstanding care, clinical expertise and world leading research. Our care provision spans the entire pathway from post-acute rehabilitation services to end of life care. 

We are proud of our accreditation as ‘Leaders in Safeguarding’ and our recent achievement of becoming the first independent hospital in the UK to be awarded the nursing accreditation ‘Pathway to Excellence’

We pride ourselves on embedding our values throughout our organisational practices and celebrating our diverse culture with inclusive and sociable events such as London Pride and dedicated staff forums.

We have a passion for learning and development and supporting our staff through their career journey within the RHN.

What we can offer you:

• 27 days annual leave (excluding bank holidays)
• Free on-site parking
• Continuous Professional Development
• Pension scheme
• Blue Light Card and Discounts
• Employee Assistance Programme (EAP)
• Flexible working
• Yoga, Zumba running club and other Wellbeing Programmes

To Apply:

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the RHN Resourcing team will be treated as our own and as such no fee will be payable.

RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential. If you require any reasonable adjustments throughout the recruitment process, please do not hesitate to contact our Resourcing Team

 

We have an exciting opportunity for a Domestic Abuse Caseworker to join the Northern PIC team, working 37.5 hours a week. Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:
This role is based in Portsmouth, operating as a hybrid working model with three days in the office, and two working from home. All travel costs to and from appointments from your office base will be reimbursed.

As a Domestic Abuse Caseworker, you will be:

• Focusing on victims of domestic abuse, providing a pro-active, short to medium term crisis intervention service through individual safety planning, advocacy, emotional & practical support
• Supporting victims face to face or over the telephone to assist them in accessing services to keep them & their family safe
• Developing individual safety plans to meet client's needs as identified in the needs & risk assessment
• Providing advocacy, emotional and practical support and information to victims including exploration of legal & civil options, housing, health and finance and support clients through the criminal justice system
• Participating in multi-agency meetings by being the voice of the client & follow up actions agreed in meetings keeping the client's safety at the forefront of proceedings

You will need:

• A good understanding of domestic abuse & it's impact
• Knowledge of risk assessment, safety planning & risk management
• An understanding of Safeguarding issues, and the legal responsibilities surrounding these issues
• Theoretical, practical & procedural knowledge of civil & criminal justice remedies for victims of domestic abuse
• Experience of working within a multi-agency and legislative framework
• Experience of managing a complex caseload, prioritising work effectively
• Strong crisis management skills & the ability to deal with stressful and difficult situations
• Good communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals
• To be able to use various IT applications including, Microsoft Word, Excel etc. and Case Management systems
• This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement

Please see attached Job Description and Person Specification for further details.

About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision

Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black,Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Summary

This role sits in the Philanthropy and Partnerships Team and will be pivotal to the growth of high-value income. It is responsible for helping sustain and grow our Trust and Statutory income, and for supporting strategic high-value fundraising across the wider Philanthropy and Partnerships team by identifying compelling funding asks and creating robust cases for support.

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.

Interview(s) date: W/C 28th October 2024

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time)
• A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working (not applicable to roles with fixed shift patterns)
• 2 Days TOIL in recognition of fixed shift patterns (pro-rata for part-time)
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

You will use your understanding of what makes a compelling fundraising ask to develop 5-6-figure applications to trust, Lottery and statutory funders and to build robust cases for support and compelling proposition documents for the wider Philanthropy and Partnerships Team to use in approaching corporate and major philanthropic funders. Working closely with both fundraisers and delivery leads across the charity, you will identify appealing funding opportunities aligned with Diabetes UK's strategic priorities, and make sure the team have what they need to showcase these confidently to high-value supporters. You will also use cross-charity relationships to manage a portfolio of committed trust and statutory/Lottery grants.

This role would suit a natural relationship builder with excellent organisation and copywriting skills.

Ideal Candidate

You will be a highly skilled trust and/or statutory funder with experience of securing five- and six-figure grants and managing externally funded projects. You will have the versatility to use these skills to help meet the requirements of high-value corporate and philanthropic donors. You will enjoy building relationships across the charity and using your superb communication and writing skills to translate often complex projects into compelling propositions. This exciting and challenging role would also suit someone with excellent organisational and time management skills.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

This maternity cover is critical to the continuity of service delivered by Minds Supporter Care team. This team plays a vital role in building and fostering loyal relationships with our supporters, ensuring they have an outstanding experience throughout their journey with the organisation. The Supporter Care Manager holds a strategic leadership position crucial in defining and delivering exceptional supporter experiences aligned with Mind's goals.

The multifaceted role requires visionary leadership to;

-shape and optimise supporter services

-cultivate a supporter-centric culture and driving operational excellence.

-lead and motivate the team, empowering them to deliver exemplary service, resolve enquiries and issues effectively, to cultivate long-term engagement.

Do you have experience in leading a fast paced customer care team, with a varied remit and high workload? Can you be the champion we need for Mind's supporters, advocating for their needs and ensuring their voices are heard at every level in the organisation? If so, we want to hear from you! We are looking for someone to hit the ground running, providing a stable transition from one leader to another, whilst achieving strategic progress.

Please note, despite not being a helpline service, we do come into contact with individuals presenting safeguarding risks. Experience in handling incidents of this nature is essential.

Key duties and responsibilities

Reporting to the Head of Data and Supporter Relations, the Supporter Care Manager responsibilities include:

Strategic Leadership

You will be expected to execute and make progress against the teams' customer services strategy, ensuring that progress is achieved and tracked. Reporting on and sharing strategic progress with the Fundraising Income department at Mind is essential. Working closely with stakeholders to foster productive and informative relationships, will be key to our strategic success.

Line Management and Team Development

-You will be responsible for the line management of two senior officers and one gift aid manager.

-Alongside individual line management responsibilities, you will be responsible for identifying and arranging team training, development and wellbeing initiatives.

-Can you find creative ways to upskill, engage and develop this busy team, whilst upholding an excellent service?

-How can we best look after our staff, so they can look after our supporters? Can we improve our team profile and perception at Mind?

Customer Service Excellence

-Driving continuous improvement initiatives that create opportunities to deliver more with less resources (in a budget constrained environment)

-Reviewing and implementing necessary technology advancements to aid and improve service delivery and insights

-Handling and overseeing complaints, as well as safeguarding, compliance and complex incidents

-Providing operational support where necessary

Insight and Analysis

-Understand the service inside out, using data from our contact centre platforms

-Undertake frequent and thorough reporting on service data, for learning and insight purposes

-Tracking performance against agreed service level agreements and key performance indicators

-Share relevant information with the wider organisation to inform and raise our team profile

-Find ways to increase data and insight about our service and supporters satisfaction

Please refer to the full job description for a comprehensive list of all duties.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

The Latin American Women’s Rights Service (LAWRS) is a human rights and feminist organisation led by and for Latin American migrant women in the UK. Our work is dedicated to supporting the immediate and long-term needs of Latin American migrant women exposed to violations of their fundamental human rights; facing violence against women and girls, exploitation or trafficking; enduring difficult living and working conditions in low paid jobs and facing barriers to social protection.

LAWRS Social Change team reflects our inclusive approach to developing policy, advocacy and campaigning work by centring the experience of the most marginalised and excluded women to call for social justice. By enabling the participation of women with lived experience in policy and campaigning work our social change team promotes a holistic, rather than issue based, understanding of human rights violations experienced by Latin American migrant women in order to tackle systemic barriers that heighten migrant women’s vulnerability to abuses and which bars them from exercising their rights, accessing justice and leading violence free lives.

The post holder will be responsible for the implementation of LAWRS’ communications strategy working closely with the Policy and Communications team to provide digital, editorial, creative and operational communications support across the organisation’s work.

You will have an excellent command of English and Spanish or English and Portuguese.

This post is open to Latin American women only* in accordance with the Equality Act 2010. We particularly welcome applications from disabled and LGBTQ+ candidates as they are currently underrepresented within the team.

*women who identify as Latin Americans (1st and 2nd generation) and speak Spanish and/or Brazilian Portuguese.

Please note that only applicants with the right to work in the UK covering the duration of the contract will be considered for this position.

Please keep in mind that if you are shortlisted for an interview, you will be required to complete an exercise beforehand.