Volunteering Management Jobs

Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow, supporting over 10,000 clients a year. You will be part of our wonderful team of staff and volunteers committed to do their best for anyone in need of our help. To sustain our service, we now require a dedicated Training & Development Manager.

Job Purpose

• Lead training and development for all colleagues (Staff and Volunteers) and guide people through the Adviser Learning Programme (ALP)
• Drive our recruitment and retention strategy for volunteers
• Develop and deliver our Training and Development Plan

This pivotal role will be responsible for the selection, training and deployment of our volunteers across all service areas. A key focus will be to facilitate effective training pathways for paid staff and volunteers. You will be required to design and deliver group training sessions, and monitor trainee progress and development through structured training programmes.

For more information about the role and the criteria required to apply for the post, please download the Job Description and Person Specification from our website via the Apply button.

How to apply

Please download and complete an Application Form from our website, explaining how you meet each point in the Person Specification.

Please note: We are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled, therefore if you are interested please submit your application as early as possible.

We offer a range of employee benefits, including 25 days annual leave plus bank holidays and 3 days between Christmas and New Year, pension contribution, training and opportunities to continue your professional development, employee assisted programme.

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Community Engagement Officer (Hub pilot)

Location: Home based – within the southwest area, close to Bristol
Hours: 21 hours p/w, FTC for 12 months
Salary: £31,500 FTE (£18,900 pro-rata – 21hrs/wk).
Closing Date: Noon, 19 February 2025
 

About Dogs for Good

Inspired by the way her own dogs instinctively wanted to help, our founder, Frances Hay set up the charity in 1986. France’s vision was to help disabled people by training assistance dogs to make daily life easier. In 2015 we changed our name from Dogs for the Disabled to Dogs for Good to reflect the wider community that we support.

Our groundbreaking work has shown us how dogs and the bond we share with them can lead to happier, healthier lives. Our work is bringing the best out of a person and dog relationship and we achieve this in many ways- some of these are: · matching people with our highly skilled assistance dogs

· helping families make the most of the relationship with their own dog

· providing community-based support for groups of people who can benefit from a connection with our dogs

· working with research partners to advance our work and advocate for the wellbeing and inclusion of people and dogs who support them
 

About Our Workplace

Dogs for Good is dedicated to advancing the boundless possibilities of what a connection between people and dogs can enable – in making everyday life fuller, healthier and happier for everyone involved. We want to support more people to benefit from these connections and we have an exciting new strategy to expand our reach and impact.  As Dogs for Good moves towards establishing a community-led way of working by 2028, planning for the growth of our existing network of community-based services and volunteers is part of our new Hub Development programme.

We want our Service Delivery Hubs to be a place and space that:
· Nurtures a person-centred Dogs for Good community and enables multi-service design and delivery in a locality that is informed by the needs within the community

· Provide a focus for awareness raising, attract local funding and create partnerships with organisations that support and advocate for our core audience groups

· Provide a friendly and supportive Dogs for Good go-to contact, space and voice in a locality for anyone who’s part of the Dogs for Good family already or could benefit from our support and services.

We’re looking for a team member to help drive our Service Delivery Hub pilot project in the southwest area, close to Bristol, during 2025.

Are you someone who enjoys a role that’s all about:

· making impactful connections and partnerships with people and organisations

· creating and nurturing a welcoming and supportive community for everyone connected to Dogs for Good in that locality – our staff, our dogs, our volunteers and the people we support (potential, new and existing)

· being part of a pilot project team; objectively testing what works and what doesn’t, providing feedback and evidence on the best structures, tools and processes we want to keep and repeat

· Getting stuck in and hands on – and equally enjoys looking at ‘the big picture’ and helping shape future organisational plans

Community Engagement Officer (Service Delivery Hub pilot)

This fixed term role is all about supporting the design, plan and test of our Service Delivery Hub pilot project, working closely with the Head of Hub Development and the wider Dogs for Good team. Building on experience from our other project work, this role will:

· Raise Awareness: Lead initiatives to promote our work, building and developing relationships with organisations that support or connect with our key audience groups

· Community Engagement: Be a key contact for our local Dogs for Good community, including those we support, our volunteers, and potential beneficiaries. Nurture and grow our community and help manage enquiries, provide guidance, and track interest to anticipate future needs

· Volunteer Management: Actively recruit, support, and manage volunteers, leveraging best practices we've piloted

· Fundraising: Seek and prepare responses to local funding opportunities and collaborate with central teams to support existing projects and develop new community fundraising initiatives

· Service Integration: Work with the Dogs for Good team to integrate our services within the Hub for maximum impact, ensuring we have the necessary processes, tools, and materials

· Evaluation and Reporting: Engage in evaluation and reporting to assess the pilot's impact, providing objective feedback and ideas for improvement. Ensure data collection aligns with our Data Protection policy and partner agreements

· Service Support: Assist our service delivery team, for example by finding and coordinating suitable venues for safe and effective service delivery

· Safeguarding: Monitor and take appropriate steps to safeguard clients, including vulnerable children and adults, in line with our Safeguarding Policy

· Additional Tasks: Perform any other tasks as agreed with your line manager

This role is very much helping to shape and trial our pilot project, so elements of the role and specific tasks will develop as the project progresses – the areas above are the main areas of focus.
 

Skills and Experience

We are looking for someone with the following key skills and experience:

·  Community Engagement: Building connections with local public, voluntary, and community sector organisations, especially in Bristol

·  Volunteer Management: Recruiting, training, developing, and managing volunteers

·  Project Assessment: Objectively assessing and reporting on project progress, issues, and risks

·  Communication: Excellent skills in communicating with clients, families, professional service providers, and the public

·  Welcoming Environment: Creating a warm and inclusive community

·  Client Support: Experience in supporting a diverse range of clients, with a focus on listening to their needs

·  Health and Social Care Knowledge: Understanding the support landscape, particularly in Bristol

·  Project Adaptability: Comfortable handling change, reporting progress, and adapting as new information arises

·  Organisational Skills: Highly organised, experienced in data collection and input, using data to inform decisions

·  Time Management: Ability to manage and prioritise workload to meet deadlines

·  Innovation: Open to new ideas and confident in suggesting improvements to colleagues

·  Teamwork: Self-motivated and effective in a dynamic team with diverse skills and experience

·  IT Proficiency: Skilled in using technology to support service delivery and ensure easy access to data and records

Other knowledge and experience that would be beneficial in this role includes:

· Understanding of the services of Dogs for Good.

· Occupational Therapy related skills and experience.

Person profile

for a person who can demonstrate the following qualities:

·  Commitment to a person-centred approach

·  Proactive, positive and flexible approach

·  Outcomes-oriented; a ‘can-do’ person

·  Self-motivated and organised

·  Creative approach and problem-solver

·  Inclusive style, willing to share and learn

·  Operates to professional and high standards

·  Acts as an Ambassador for Dogs for Good

·  Creativity in problem-solving, ability to ‘think outside the box’ and responding appropriately to new ideas and unexpected situations.

Other Requirements

· The ability to drive is part of the job, so a full driving licence is preferred, but where applicable, we will work with the chosen candidate to find alternative solutions where reasonable adjustments can achieve the desired outcome.

· As you will be working with vulnerable people, you will be required to undergo a DBS check.

· You are expected to have a good understanding of safeguarding issues and how they should be applied to the work of the charity and its partner organisations.

· Flexible working hours will be required in some instances to facilitate the effective delivery of the hub pilot.

Apply now

If you would like to find out more about the role, please contact Jude Palmer, our Head of Hub Development

To apply for this position please visit the Current Vacancies page on Dogs for Good's website, where full application instructions can be found.

Closing date: Noon on Wednesday 19 February 2025

1st interview: Tuesday 11 March, Little Stoke, Bristol

2nd interview: w/c 17 March at Dogs for Good, near Banbury

Engagement Officer

We are looking for an enthusiastic and motivated individual to join the South West and Channel Islands engagement team to support the charity’s exciting work in Guernsey. 

This is a part-time role offering remote working.

Position: S11234 Engagement Officer

Location: Home-based, Guernsey, as part of the South West & Channel Islands locality team. However, extensive national travel will be required as part of this role (may include team meetings or other work related meetings)

Hours: Part-time, 21 hours per week 

Salary: £20,938 per annum (FTE circa £34,800 per annum)

Contract: This is a fixed-term contract until 31 March 2027.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 16 February 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 24 February 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Engagement Lead for the South West and Channel Islands, the Engagement Officer will work with colleagues across the locality to deliver against engagement activity.

Key responsibilities will include:

• Leading the involvement of people affected by stroke to prioritise our work and improve the experience of people affected by stroke.

• Development of the Stroke Group Network in Guernsey.

• Working with health care professionals, including clinicians, managers and leads.

• Managing volunteers.

• Build stroke communities to enable stroke survivors and their carers to rebuild their lives after stroke.

About You

You will bring experience and understanding of the meaningful involvement of lived experience, working to address health inequities, using a data driven approach to prioritisation and focus of work.

You will be:

• Data driven.

• Able to prioritise activity and focus to increase impact and reach.

• Willing to travel.

• Experimental and willing to learn.

• Dependable.

• A team player.

This role requires travel across Guernsey as well as some overseas visits to the UK. Candidates must be able to demonstrate how they can meet this requirement of the role. 

To fulfil the role, you must be a resident of Guernsey and have the right to work in Guernsey.

When you click to apply, you will be able to see the full responsibilities and person specification for further 

information on the role. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. 

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Engagement, Community Engagement, Impact and Engagement, Engagement Officer, Community Engagement Officer, Impact and Engagement Officer, Health Engagement, Community Health Engagement. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Retail Support Manager

Richmond, Northallerton and Pickering with regular travel across the Yorkshire region

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Retail Support Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

As our Retail Support Manager, you will provide management cover at retail locations as required by the charity. Supporting the Retail Area Manager, you will manage the day-to-day operation of the shop that you are covering, including managing a team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures. You will lead by example and ensure that volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.

Specifically, you will:

• Provide management cover at Retail locations as required by the charity currently including but not limited to Richmond, Northallerton and Pickering Shops. This may also expand to include additional locations as the charity’s number of shops grows however depending on the role holder’s geographic location, we can agree which areas will be covered.
• Lead a team of volunteers to deliver an outstanding customer experience.
• Deliver any volunteer training required and make every effort to create a welcoming and happy environment.
• Responsible for volunteer training and engagement, ensuring the volunteer management system is actively kept up to date in the absence of the Shop Manager.
• Ensure there is management cover and sufficient volunteers to operate all trading hours.
• Ensure accurate accounting and handling of assets (items donated and money received).
• Responsible for ensuring accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes at each location.
• Prepare and complete all shop administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures at each location.
• Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters

About You

To be considered for this role, you will need:

• To be ideally educated to A Level or equivalent.
• To have experience of managing people/volunteers including recruitment and development.
• To have experience of meeting and exceeding targets within a retail environment
• To be highly organised with good time management skills.
• To be able to prioritise workload and meet deadlines.
• To have excellent communication and interpersonal skills.
• To be able to motivate self and others.
• To have demonstrably strong planning, guiding and motivation skills to successfully achieve targeted income are desirable.
• To have a full UK driving licence, access to own vehicle and ability and willingness to travel across Yorkshire.
• A willingness and ability to safely lone work.
• To be willing to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
•  A check on your employment history, by seeking 2 references
• A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
• A DBS check at enhanced level.

Please note, this role is not eligible for a visa sponsorship.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 10 February 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

Retail Support Manager

Leeds, Yeadon and Ilkley with regular travel across the Yorkshire region

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Retail Support Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

As our Retail Support Manager, you will provide management cover at retail locations as required by the charity. Supporting the Retail Area Manager, you will manage the day-to-day operation of the shop that you are covering, including managing a team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures. You will lead by example and ensure that volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.

Specifically, you will:

• Provide management cover at Retail locations as required by the charity currently including but not limited to Leeds, Yeadon and Ilkley Shops. This may also expand to include additional locations as the charity’s number of shops grows however depending on the role holder’s geographic location, we can agree which areas will be covered.
• Lead a team of volunteers to deliver an outstanding customer experience.
•  Deliver any volunteer training required and make every effort to create a welcoming and happy environment.
• Responsible for volunteer training and engagement, ensuring the volunteer management system is actively kept up to date in the absence of the Shop Manager.
• Ensure there is management cover and sufficient volunteers to operate all trading hours.
• Ensure accurate accounting and handling of assets (items donated and money received).
•  Responsible for ensuring accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes at each location.
• Prepare and complete all shop administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures at each location.
•  Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters

About You

To be considered for this role, you will need:

• To be ideally educated to A Level or equivalent.
• To have experience of managing people/volunteers including recruitment and development.
• To have experience of meeting and exceeding targets within a retail environment
• To be highly organised with good time management skills.
• To be able to prioritise workload and meet deadlines.
• To have excellent communication and interpersonal skills.
• To be able to motivate self and others.
• To have demonstrably strong planning, guiding and motivation skills to successfully achieve targeted income are desirable.
• To have a full UK driving licence, access to own vehicle and ability and willingness to travel across Yorkshire.
•  A willingness and ability to safely lone work.
• To be willing to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
•  A check on your employment history, by seeking 2 references
• A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
• A DBS check at enhanced level.

Please note, this role is not eligible for a visa sponsorship.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 10 February 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

We are looking for a Strategic Manager, that will help to make a real difference, to help transform the lives of vulnerable communities.

We are a family, here at Affordable Food Stoke, where we all work together helping communities and each other, to make a difference.

This is a new and exciting role to support the Hepatitis C Follow Me Project and the Liver Surveillance Project, specifically for Eastern European communities across West London. 

The Hepatitis C Trust develops projects nationally where peers use their lived experience of injecting drug use and hepatitis C, to provide education and training, increase hepatitis C awareness, and access to testing and treatment for people living with hepatitis C. 

Are you looking for a new and exciting challenge? Do you have experience of working within drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C?

We are looking for self-motivated individuals who can work on their own, engage with stakeholders and have a desire to make a difference in promoting hepatitis C awareness & liver health among services and affected Eastern European communities by increasing access to hepatitis C treatment and liver disease care. We are looking for a passionate and skilled Peer Support Lead who is fluent in Russian and Lithuanian and has excellent communication and organisational skills.

Working in partnership with hepatitis C & liver surveillance teams, drug and alcohol services and homeless service providers, the post holder will deliver education on hepatitis C & Liver Health to Eastern European communities deemed at risk of HCV infection & liver disease across all of the West London ODN area and ensure that everyone is offered and supported to treatment. Working under the guidance of the Peer Programme Manager the post holder will ensure that Eastern European people with an identified diagnosis of hepatitis C & liver cirrhosis are offered a referral to specialist hepatitis treatment & liver surveillance services in West London area. 

We are a patient-led organisation – you will be working in an environment where the patient/service user/client is placed at the centre of all that you do. It is desirable but not essential the post holder hold a driving licence. 

We offer employees great benefits – from generous annual leave entitlements to training opportunities. These include: 

25 days paid annual leave, plus bank holidays and closure over the Christmas period 

Extensive internal and external training to support you in your role; including a generous annual training allowance 

Company pension scheme with employer contribution of 5% 

Cycle to work scheme 

Employee Assistance Programme, including financial and wellbeing advice 

Funding at 75% for a London travelcard will also be available for this role.   

About the role

• You will be coordinating an innovative tenant-led partnership in Manchester, called Ageing Well in Place in Hulme. This is a rare opportunity to work on a genuinely tenant-led co-creation partnership that is achieving significant community mobilisation and positive outcomes among social housing tenants.
• You will work together with tenant committees and older and vulnerable people in high rise social housing accommodation to encourage social participation, build confidence and capacity, and facilitate peer support and leadership development.
• You will work closely with tenants to realise their ideas and aspirations for their block, their physical environment and neighbourhood, and their own wellbeing.
• You will convene quarterly multi-agency Ageing Well in Place partnership meetings and support tenants to build constructive relationships with local agencies and providers to achieve their goals.
• You will work closely with an Independent Living Outreach worker who will deliver one-to-one casework support to tenants at the same accommodation blocks.

About you

• You have excellent relationship building skills and experience of working with disadvantaged groups of people to take collective action to achieve positive outcomes for people and communities.
• You enjoy organising social activities and events in response to community priorities, interests and needs.
• You have an organised and strategic mindset and the professionalism to foster positive working relationships between community, voluntary and public sector organisations and representatives.
• You cope well with conflict and have a calm and grounded approach, with the ability to mediate different perspectives to come to positive collective agreements and ways forward.

About CLASS

• CLASS is a Manchester-based registered charity that exists to support a network of place-based community associations called Community Savers.
• CLASS exists to build the strategic and financial capacity of tenant, resident, and community groups and neighbourhood forums to achieve better outcomes for their local area. We support a range of community-catalysed and community-led initiatives and co-creation partnerships.
• CLASS works in alliance with the Community Savers leadership in all that we do.
• CLASS is the lead convening agency for the Ageing Well in Place in Hulme partnership which is a tenant-led initiative focused on the co-creation of innovative solutions for ageing well in place at height in social housing with a range of voluntary and public sector organisations.
• CLASS values wellbeing, family life, and work-life balance. We offer attractive Terms and Conditions relating to flexitime, annual leave, and a NEST Pension scheme with 10% employer contribution.

Join London's Child Poverty Charity to deliver life changing work to ensure every child in London is well prepared for life. The Childhood Trust works to change the landscape for children living in poverty. Since 2013 The Childhood Trust has raised £50m million through our matched fundraising campaigns that have enabled us to fund the delivery of projects across all London boroughs, engaging an estimated 300,000 children and young people annually. Our advocacy and research reach audiences in the millions to raise awareness of the impact of poverty on children and our volunteering programme transforms children’s lives through direct delivery.

The Childhood Trust’s volunteering programmes are a vital part of our work. Not only do they deliver direct support to children experiencing poverty in London, they help us to engage volunteers in making a real, tangible difference.

As Volunteer Programmes Coordinator you will support the effective delivery of our volunteer programmes. As someone with rigorous attention to detail and outstanding organisational skills, you’ll coordinate the day-to-day administration of our full suite of programmes. Critical to this role is administering robust procedures to ensure the success of each programme and project and delivering high level relationship management, both internally and externally, to a variety of people.

You will join our friendly, hybrid team and be passionate about our mission and vision. You will be someone who thrives in our small charity culture, which is collaborative, innovative and agile as well as having the ability to work autonomously and have an appetite for continuous improvement to ensure programmes and projects run smoothly and are executed to a high standard.There will be opportunities also for growth and development within the role.

Our organisation takes pride in offering key benefits such as flexible working arrangements, 25 days annual leave per year and enhanced maternity provisions. We are also deeply committed to the development and growth of our staff, providing opportunities to enhance skills and achieve career goals. Plus, you’ll be joining a dedicated and passionate team that truly makes a difference.

If you are interested in working with us but this role doesn't feel quite right, please check out our other vacancy - Programmes and Impact Coordinator. 

We are looking for an individual to undertake the role of Head of Operations at MASH for a 12-month period. This is an exciting and varied role and would provide an excellent opportunity for the post-holder to develop skills and experience in a senior leadership position. MASH is a £1.5 million organisation with a 30 strong staff and 70 strong volunteer team. It is a busy city-centre based charity working with women who sex work to help keep them safe and more empowered to make decisions about their lives.

This senior role will lead on MASH’s business development and business support functions, including:

• Income Generation
• Finance
• HR & Administration
• Performance & Impact
• Volunteers
• Communications
• Service User Involvement
• Training

The post-holder will be responsible for securing the funds needed for MASH to deliver its strategic priorities and ensuring the organisation’s internal support functions are working as effectively as possible.

We’re looking for an experienced income generator who also has experience of wider leadership on business support functions such as finance and HR.  We’re looking for an all-rounder who wants to develop their skills within a small but ambitious team.

The post-holder will work with other members of the MASH team to ultimately support women who sex work to improve their health and wellbeing, and to ensure greater awareness within external organisations. This role is suited to a motivated and target driven individual with strong financial literacy skills.

Our Local Organiser will be responsible for developing the foodbank’s capacity to organise and campaign for change. You will do this by building the skills and confidence of food bank clients, volunteers and staff and community members to campaign locally. Local Organisers build relationships with foodbank users to identify some of the issues driving poverty in the community and to bring people together to take action on those issues.

You will develop and lead a volunteer campaign team to create a campaign strategy and lead on the delivery of the strategy to win change, while developing leaders in your foodbank. This role is funded by Trussell as part of their Organising Programme, and you will be part of a network of Local Organisers around the UK doing this work. You will be the link between your foodbank and the Organising and Local Mobilisation team at Trussell, as we build a movement to end the need for food banks.

Ealing Foodbank is a small local charity in the London Borough of Ealing. The Christian faith underpins everything that Ealing Foodbank does and stands for as expressed in our Vision, Mission and Values statement. We provide 3 days worth of long life foods to Ealing families and individuals who are referred to our service. Those who use the foodbank also benefit from free advice, delivered onsite in our foodbank locations. We are part of the Trussell network, linked to other foodbanks all over the UK.

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.

As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-one centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.

We are looking for individuals who will thrive in a fast-paced, rewarding role helping to change the lives of young people by taking up a permanent role as a part-time Programme Support Tutor. You will work closely with our existing team, supporting the delivery and organisation of the IntoUniversity programme in the centre.

The main duties of the role

To deliver the IntoUniversity programme effectively to children and young people in different settings, including schools-based workshops, Academic Support sessions and educational visits. This includes positive behaviour management and adherence to the IntoUniversity safeguarding policy.

• To assist with the organisation and delivery of the Academic Support, FOCUS and Mentoring Programmes.
• To assist the IntoUniversity Centre Leader in liaising with schools and other partner bodies, in organising the classroom and resources and in planning project delivery. 
• To update and maintain IntoUniversity displays, publicity and resources.
• To work with the IntoUniversity Centre Leader to recruit children and young people to the programme, including after-school Academic Support and FOCUS Weeks. 
• To develop educational resources and worksheets for use across all IntoUniversity programmes. 
• To ensure compliance with all necessary regulations and legal requirements, including the Children’s Act,  Children and Young People (Scotland) Act, Safeguarding Vulnerable Groups Act, Protection of Vulnerable  Groups (Scotland) Act, and legislation and policies related to Equal Opportunities and Health & Safety. 
• To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities Guide. 
• To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post. 

Contract
Permanent, part-time

Start date
As soon as possible, as agreed with the candidate and subject to satisfactory references and an enhanced DBS check, and right to work checks. 

Working hours

• 16 hours per week
• Monday, Thursday 14:00-18:00; Tues, Weds 13:30-17:30 
• Local school term-times only (excluding public holidays)

Days of employment (if term time only)
You will be employed 188 days (of 4 hours each) per year, made up as follows: 

• 164 days of work (inclusive of additional days below)
• 18 days of paid annual leave (to be taken outside of local school term times and on any bank holidays  occurring during term time). For the avoidance of doubt, non-working time during school holidays which is in excess of your holiday entitlement shall be unpaid.

Additional 32 hours (or 8 days of 4 hours each)

These will be agreed between you and your line-manager, and may include days during school holidays. They will typically include three whole team meetings, one delivery team meeting and the annual staff conference. These will be pro-rated based on when you join in the academic year.

Salary
Starting salary is £27,400 (pro-rata)
Pro-rated salary is £10,558 per annum

Location
IntoUniversity Brighton

Staff benefits

• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments 
• Staff in FOCUS – rewards, competitions and prizes across the year 
• Interest-free new starter loans of up to £1,000 
• Cycle to Work Scheme and Travelcard Loan Scheme 
• Employer pension contributions of 6% 
• Staff in FOCUS – rewards, competitions and prizes across the year

About us

Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.

Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today 27 million refugees and 84 million displaced people around the world need of safety, dignity and welcome. We are determined to secure public and government support for safe routes for all people seeking safety, and a fair, effective and compassionate refugee protection system.

About the role

The UK government’s resettlement programmes (such as the UKRS, ARAP as well as other UK Resettlement Schemes) support refugees who are selected and processed in the region of origin and brought to the UK with their status already determined. Under these schemes, a specific quota of refugees will be coming to the UK for resettlement.

The Resettlement Team in Yorkshire and Humberside provides advice and support for resettled refugees to help them access services and mainstream provision, and establish community links. Working closely with local stakeholders and in partnership with other voluntary sector agencies running similar services across the UK, the Refugee Council resettlement team promotes both the integration and independence of this group.

Main Duties and Responsibilities

To provide information about the work of the Refugee Council to potential volunteers and to maintain regular contact with refugee community and other organisations which might provide a potential source of volunteers for the Refugee Council.

1. To work with the managers and resettlement workers within the team to identify the potential need for volunteers and the necessary skills required.
2. To recruit, induct and train volunteers so that they can be deployed and matched effectively within the regional programme this will involve supporting them in day-to-day and operational issues.
3. To ensure that volunteers are valued and supported in their engagement with the Refugee Council and to ensure that volunteers are engaged in various roles and in such ways as to ensure compatibility with the organisational principles on volunteering.

Contract: Fixed term until 31/03/2026.

Hours: Part-time, 21 hours per week.

For more information on the role and to apply, please visit our website via the apply button.

Closing date: 7 February 2025.

Interviews: w/c 18 February 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

We are looking to recruit someone who will be able to develop and lead a new volunteering programme for Soundabout. This role would suit someone who is project focused, interested in inclusive music making and who champions learning Disabled people with complex support needs.

Ideally, we are looking for someone with volunteer co-ordination experience, who is hard working, proactive, reliable and honest. An eye for detail is important, as is a willingness to work flexibly to respond to the project’s needs. You need to be comfortable using your own initiative and be able to motivate yourself in your home-working environment.

The candidate will be responsible for ensuring the development and coordination of a new Soundabout volunteering programme, this includes:

• Research current best practice in with a key focus on equity, diversity, inclusion, and accessibility.

• Work with the Soundabout staff and practitioner teams to identify potential volunteering opportunities.

• Work with CEO to develop a volunteering strategy for Soundabout.

• Design and development of a new volunteer programme at

  Soundabout, including new systems for recruitment, organising opportunities, and monitoring and supporting volunteers. This includes reviewing and updating existing volunteer handbook and related policies with the Operations Manager.

• Recruitment, interview, and induction of new volunteers.

• Tracking and organising volunteer training, DBS check, and other

  safeguarding requirements alongside colleagues.

• Regular liaison with potential and active volunteers.

• Create bespoke plans with volunteers who would like to work

  towards personal goals / aims.

• Ensure progression tracking, tracking of placements, and

  evaluation is undertaken to determine the impact and celebrate

  volunteer achievements.

• Organise virtual and in-person social events, celebratory events,

  and other ways to ensure volunteers feel valued.

• Work with colleagues to look strategically at the incorporation of

  the Emerging / Graduate Emerging Leaders programme within a wider volunteering programme.

Benefits:

• Flexible working

• Home working

• Pension scheme with an employer contribution of 3%

• Employee Assistance Program (Westfield Health Cash Plan) by

  monthly subscription paid by Soundabout - employees claim back the costs of health and wellbeing services such as dental, optical, physiotherapy, osteopathy, have access to a 24/7 virtual GP, and shopping discounts

• 25 days annual leave plus bank holidays (pro-rated for part-time employees)

• Supportive working culture fostering a good work/life balance

• Enhanced Sick Pay

• Enhanced Maternity Pay

Person specification

Must Have:

• Experience of volunteering either as a volunteer or in the co- ordination of volunteering opportunities.

• Project work experience including administrative skills, problem solving skills, using your own initiative and planning tasks (whether paid or unpaid).

• Excellent IT skills and experience of using Office 365 and willingness and ability to quickly pick up skills in using our other IT systems such as Salesforce, WordPress, Enthuse, Mail Chimp.

• Events planning and organisation experience.

• Flexibility in your approach to the work, to adapt to what the

  project needs are within your paid hours.

• A friendly, professional, and able communicator, who feels

  comfortable talking to a wide variety of people, in-person, by

  email, phone and through social media.

• Someone who sets themselves a high standard in the quality of

  their work and who has a willingness to learn from others.

• An ability and willingness to be an excellent champion for

  Soundabout who is prepared to get involved in our events and

  campaigns.

• Someone who has a strong commitment to safeguarding, equity,

  diversity, inclusion, and belonging across all aspects of

  Soundabout.

• Experience of using Zoom and of administrating Zoom calls.

• Availability to work on a Tuesday morning (other times are flexible)

• Has a workspace that they can use at home and a reliable internet

  connection.

• A willingness to travel to and support volunteering events.

• Right to work in the UK

Nice to Have:

• Experience of developing volunteering opportunities / programmes and volunteer management.

• Experience of being in musical environments

• Knowledge and/or experience of working with learning Disabled

  people and their families

• Salesforce experience

• An awareness of Makaton and interest in learning and using signs.

  Note: This job description outlines the principal responsibilities and duties of the post holder. It is not meant to be, nor is it, an exhaustive list of specific responsibilities and duties. The post holder will be expected to undertake any other duties which could reasonably be expected as being within the remit of the post and which arise out of changes in legislation, regulations, orders, rules and working practices, methods and procedures and reviews, as directed from time to time.

Please refer to our Volunteer Co-ordinator pack for more information. Please also complete the anonymous Equal Opportunities Form.