Jobs

We are looking for a Trainee Careers Adviser to work as part of our National Careers Service team.  To apply for this role, no direct experience is necessary, and full training and support will be provided.  

CXK is an award-winning charity that empowers young people and adults to build the skills and confidence they need to move into sustainable education, employment or training.  The National Careers Service provides careers information advice and guidance to help people make decisions about learning, training and work. 

Passion, innovation, and integrity are at the heart of our culture. Therefore, we’re dedicated to bringing together highly skilled people who are passionate about making a difference. In return, we offer a flexible, professional, and friendly working environment in which our staff are truly valued and invested in.

We are looking for excellent communicators who are passionate about supporting others to achieve their goals. You will be organised, able to work flexibly and confident using the internet and IT. 

If you want to make a difference by supporting others and have experience of working with people in retail, customer service, sales, recruitment, education, employability, or something similar, then this could be the role for you!

In return you will receive: 

• Comprehensive training including a fully funded qualification in Careers Information Advice and Guidance.
• Extensive work shadowing, practical experience, and on-the-job training.
• All the required support to get to know your local area, the needs of our customers and the partners we work with.
• 30-33 days holiday, plus bank holidays.
• Membership of a defined contribution pension scheme, with contributions matched by CXK (up to 10% of annual salary depending on length of service).
• Free personal Life Assurance (3 x annual salary).
• Flexible working arrangements, including home working.
• Generous sickness, maternity and paternity leave benefits.

If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

Closing date for applications: 9am, Monday 22nd July 2024. Interviews will take place on 31st July 2024 in Ashford, Kent. 

 **Please note that we reserve the right close this vacancy early if we receive sufficient applications for the role.  Therefore, if you are interested, please submit your application as soon as possible**

Purpose of the Job 

Hammersmith and Fulham, Ealing and Hounslow Mind run an innovative crisis prevention service designed as a place for children and young people at risk of mental health crises to de-escalate and have access to a skilled staff team to support them. The Circle is open out of hours (3pm-11pm or 12pm-8pm weekends and holidays), 365 days a year, and has been designed to reduce the need for young people to attend A&E. Co-designed by young people, it is a friendly and accessible space.The mental health adviser role is key to the support that children and young people will receive on site, and you will have the opportunity to work with 5-18 year olds, as well as providing signposting and support to parents/carers and other agencies.

This Mental Health Adviser role would suit an experienced Mental Health Youth Worker, CAMHS support worker, Youth Counsellor, Child Wellbeing Practitioner, Emotional Wellbeing Practitioner, an Assistant Psychologist with some training in MH interventions like CBT,  or other roles that have given you experience and skills in  working with Children and Young People presenting with difficulties related to their Mental Health.

Key Responsbilities

• Work as part of a team dedicated to providing support to children and young people who are at risk of mental health crisis, or may otherwise attend A&E.
• Offer one to one support via drop in or appointments, and be child-centred in that support.
• Work alongside children and young people, their parents/carers and families in increasing self-management of presenting difficulties.
• Signpost anyone accessing the service to appropriate and local on-going support; and build up your knowledge and networks of such support.
• Understand and implement safeguarding procedures, and be familiar with safeguarding law, and how it applies to our work.
• Follow risk procedures, be familiar with completing risk assessments, and refer to on-call or senior managers appropriately.

You will have:

• A minimum of two years’ experience of supporting children and/young people in a mental health service or similar role in a paid or volunteer capacity, in a 1:1 and group setting
• An ability to form supportive relationships with families, and tailor support to individual need.
• A child-centred approach to work.
• Working knowledge of child and adult safeguarding.
• Demonstrable knowledge and understanding of equality and diversity issues and the ability to integrate into your work.

Benefits of working with us

• Contributory Pension Scheme
• 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
• Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
• Cycle to Work Scheme
• Flexible working
• Employee Assistance Programme (EAP) including free counselling sessions
• Paid time off for medical appointments
• Training and personal development opportunities
• Access to shared resources and training opportunities via Mind Federated Network

How to apply

Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Battersea’s Income Generation department plays a pivotal role in making sure we can be here for every cat and dog now and in the future. Working with colleagues across the organisation, we provide members of the public and organisations with opportunities to engage with Battersea and to support our work.

We are looking for someone to join our team as a Supporter Experience Officer, to deliver supporter communication journeys across a range of channels and audiences to retain support, and increase engagement with Battersea and inspire them to continue, increase or diversify their support.

The ideal candidate will have proven experience of planning, implementing and evaluating direct marketing campaigns, with demonstrable knowledge of direct marketing across a range of media channels. They should also have experience of accountability and reporting for results, income and expenditure.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 11th August 2024

Interview date(s): w/c 19th August 2024 (1st round); w/c 26th August 2024 (2nd round if applicable)

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Fine Cell Work (FCW) is a charity and creative social enterprise committed to the rehabilitation of people in prison, and post-release. Our innovative Open The Gate (OTG) programme at our Battersea Hub offers work experience, volunteering opportunities, accredited training, mentoring, and signposting support to participants at any point on their resettlement journey, and we are looking for an ambitious and dynamic Engagement and Support Officer (ESO) to join our team.

The successful candidate will have a comprehensive understanding of the challenges faced by people in contact with the criminal justice system and will work proactively to establish meaningful and sustainable cross-referral pathways with external agencies. They will nurture an aspirational, inclusive, creative, and safe working environment; use their knowledge, insights, and expertise to support tangible outcomes for all OTG participants; and develop the wider programme offer in line with our organisational objectives. 

The role

As well as offering person-centred support and helping to shape our post-release programmes, you would be responsible for:

• Nurturing an aspirational working environment where participants/Apprentices are inspired to achieve their potential.

• Working to build and maintain referral partnerships with external agencies [including HMP resettlement teams, probation services, approved premises and community-based organisations supporting prison-leavers] to increase participant numbers and sustained engagement with Open the Gate.

• Coordinating referrals and assisting with the development of risk management plans, including information gathering, and dissemination.

• Ensuring timely, accurate, and safe recording of all information and personal data.

• Action-planning and goal setting with all Apprentices, in consultation with the Workshop Manager, supporting them to achieve work-ready outcomes in an agreed period.

• Providing day to day practical, pastoral, and sign-posting support to a caseload of Open the Gate participants, or Apprentices, and providing ad-hoc support to graduate Apprentices when required.

• Working with the wider team at FCW to develop and coordinate a series of employability and creative wellbeing workshops for Apprentices.

• Supporting small grant application processes on behalf of OTG Apprentices.

• Responding to safeguarding concerns in line with FCW policy and procedure.

• Providing remote support via telephone and online to FCW experienced prison-leavers who are not regularly attending the Hub.  

• Supporting the Volunteer and Programmes Manager with the delivery of the Service User Involvement Strategy and championing service user involvement across the organisation more broadly.

• Supporting the Volunteer and Programmes Manager to recruit and delivering training to mentors and other volunteers in roles supporting OTG Apprentices.

• Working with the Volunteer and Programmes Manager to develop and enhance the OTG Mentor Offer including as the first point of contact for Mentors pre- and post- mentoring sessions. 

The person

We are a vibrant, energetic group of people who are passionate about our mission and care deeply about providing a working environment that is inclusive and supportive. 

We are looking for someone with the following experiences and qualities:

Essential

• Compassionate and adaptable ways of working.
• At least 3 years’ professional experience working with adults in contact with the criminal justice system.
• Demonstrable experience of adult safeguarding and risk-management.
• A proven track record of case management, and experience ensuring all case records and caseload processes are clear and up to date.
• Skilled at building rapport and maintaining boundaried relationships with both individuals and partner organisations.
• Excellent organisational skills and an ability to manage competing priorities on a daily basis.
• Experience in monitoring, evaluation, and working to agreed targets and tangible outcomes.

Desirable

• Up to date knowledge of housing support, the benefits system, barriers to employment and other challenges facing people post-release.
• Experience of IT systems including Salesforce or other database management platform.
• Experience of working alongside volunteers.
• A willingness to seek support when needed and an interest in pursuing professional development opportunities.
• An interest in, or appreciation of, the value of creative education.

This role is full time and based in our offices in Battersea, South London. Whilst we offer a supportive and flexible working environment, the successful candidate will need to be in the office full time (with occasional working from home)

Reports to: Director of Programmes

Holiday: 25 days annual leave p.a. plus bank holidays

Salary:  £28,000 - £33,000, dependent on experience

How to apply

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role - applications submitted without a covering letter will not be considered.

Please note: The application deadline is 9am on Wednesday 31st July 2024. We will contact successful applicants as when we receive their application in order to fill interview slots as soon as possible, so early applications are strongly advised.

Fine Cell Work is committed to the principle of equality. No job applicant, employee, volunteer or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital or civil partnership status, sexual orientation, gender reassignment, pregnancy status, age or disability and we will maintain a neutral working environment in which no employee or worker feels under threat or intimidated.

Thomson Reuters Foundation is looking for a Legal Manager, Legal Service for Independent Media to join our TrustLaw team.

As Legal Manager, Legal Service for Independent Media, you will provide dedicated project leadership to continue to pilot the operationalization and implementation of a legal offering to support journalists and independent newsrooms, whose safety and independence are under threat.

You will report to TrustLaw’s Head of Special Projects, while working closely with the TrustLaw and the Media Freedom teams. You will manage one Legal Officer, Media Freedom.

This is a fixed-term 12-month contract based in London.

About the Role:

As our Legal Manager, Legal Service for Independent Media, you will:

• Map evolving trends and legal threats for journalists, media freedom NGOs and independent media outlets and identify the most pressing legal gaps and needs

• Build excellent relationships with key stakeholders, both internal and external, including expanding our network of expert NGOs and legal teams working in the media, journalism and media freedom space

• Refine the operating model for the media-legal offering based on feedback received, including intake process, eligibility requirements, project flow, and impact monitoring mechanisms

• Work closely with our Media Freedom and Programmes team to ensure alignment and integration of the media-legal offering within the Foundation's existing media freedom work, and to identify other innovative programming, products and approaches that best leverage the Foundation’s assets

• Scope, and support the management of pro bono or low bono legal requests and cross-border research projects that address critical needs of journalists, media freedom NGOs and independent media outlets

• Scope and oversee the development of tools, resources, trainings and other content on key legal issues of relevance to journalists and independent media outlets to address threats to their safety and independence and build resilience

• Deliver and/or coordinate delivery of trainings, legal health checks and events for media freedom NGOs, journalists and/or media houses, often in partnership with the programming teams

• Support the development and implementation of a communications, engagement and outreach plan, as needed, in collaboration with the Foundation’s Communications, Social and Media Freedom teams

• Support bid development and partnership-building to ensure financial sustainability of the offering

• Carry out a variety of administrative, reporting, planning, monitoring, and logistical responsibilities linked to the project

About You

To be our Legal Manager, Legal Service for Independent Media, you will likely have:

• An LLB, with preference for a qualified lawyer or an advanced law degree

• At least five years’ experience working in the legal field, with prior experience in media law or related human rights matters, either in a law firm, media house or non-profit organisation

• Strong understanding of international standards on press freedom and/or the media law/policy landscape. Understanding of the legal needs of journalists and media outlets in the global south or Central/Eastern Europe/FSU an advantage

• Excellent project management and organisational skills including the ability to manage effectively multiple matters and projects in a fast-paced environment, with a high degree of creative and flexible thinking, and the ability to incorporate lessons learnt through pilot delivery

• Prior experience working on donor-funded projects is a plus

• Excellent research, drafting and analytical skills, with experience in training an advantage

• Excellent interpersonal skills – able to establish and maintain positive working relationships both internally and externally, with people from a wide variety of cultures and backgrounds

• Resilience, ability to cope with high pressure and work environments and find solutions to problems when they arise – able to quickly understand complex information and communicate to non-experts

What’s in it For You 

At the Thomson Reuters Foundation, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth: 

• Global Perspective and Impact: Interested in working for a dynamic global organization with a focus on social impact? With hubs all over the world from Bangkok to Madrid to Rio de Janeiro, join a truly international team with a shared goal of helping to build societies around the world that are free, fair and informed. 

• A Unique Approach: Our expertise in media and the law is world class; we combine the power of both to address the critical issues faced by humanity.  

• Our Relevance: With a focus on advancing media freedom, fostering more inclusive economies and promoting human rights, our work has never been more needed than right now. 

• Benefits: We offer competitive salary packages and market-leading benefits. 

• Learning & Development: We are dedicated to the continual professional development of our employees and offer access to both in-house and external training opportunities. 

About Thomson Reuters Foundation 

The Thomson Reuters Foundation is corporate foundation of Thomson Reuters, the global news and information services company. As an independent charity, registered in the UK and the USA, we work to advance media freedom, foster more inclusive economies, and promote human rights. Through news, media development, free legal assistance and convening initiatives, we combine our unique media and legal services to drive systemic change. 

About the role

We’re looking to recruit a Communications and Media Officer to help us deliver high quality communications products and raise the profile of our work in the media. 

You might already be a Communications Officer who is looking to move into the charity sector, or an experienced Communications Assistant who is looking for your next challenge. If you share our passion for great communications, particularly using your skills to communicate impact clearly to different audiences, we want to hear from you.

Based in our busy Communications team, you will be responsible for helping to increase Impetus’ brand visibility and engage our audiences effectively, for example:

• Working across all our teams, gathering information to help write and produce flagship Impetus collateral to help bring in more income from donors.
• Writing up case studies and collecting insights from our Investment team and charity partners for use across all our audiences and channels.
• Engaging journalists with our work and policy insight.

Day-to-day you might be monitoring the news media for reactive and proactive opportunities to talk about our work, or talking to charity leaders about the value of the support that Impetus gives them and translating this for our donor audience.  

We are looking for someone who shares our ambition and can help keep us on top of emerging trends in the communications world.

This is an exciting time to join a rapidly growing organisation. Your work will have a tangible impact on tackling the barriers that hold back young people from disadvantaged backgrounds.

About the team

The Communications team at Impetus is a friendly, creative team that punches above its weight. Sitting alongside our brilliant Policy colleagues within the wider Public Affairs team we are passionate about communicating Impetus’ work with clarity, in a way that resonates with our audiences, and increases our influence and impact.

As Impetus embarks on a new five-year strategy, we are putting strategic communications at the heart of the delivery of our ambitious plans, and are growing our Communications team to help us do this. 

Key responsibilities:

• Working across all teams in Impetus to support with information gathering, writing and production of flagship Impetus collateral.
• Researching and writing up case studies and insights from the Investment team and charity partners for use across all our audiences and channels.
• Finding and using opportunities to engage journalists with our work and policy insight.
• Drafting press releases, proactive and reactive quotes and keeping the core media briefing document updated.
• Supporting the Events team to raise awareness of our regular fundraising events amongst our donor audience.
• Supporting the HR team to increase the visibility of our recruitment rounds, to help attract great candidates.  
• Managing our quarterly ‘communications forums’ – a peer support network for our charity partners’ comms leads.

Person specification

Essential:

• Proven experience in a communications role, particularly in a press office or working in media relations.
• A track record of writing concise and engaging content that resonates with the target audience and presents complex subjects in a clear and compelling way.
• Experience of managing the production of marketing collateral, working across teams and to agreed timescales.
• A familiarity with the news media, and demonstrable experience of developing relationships with journalists.
• An understanding of digital and social media platforms, trends and audience behaviour. 
• Collaborative style, able to build great working relationships across an organisation and with partners, working co-operatively as part of a team. 
• Ability to manage complex workflows and deliver high-quality outputs on time and to agreed standards.
• Ability to work independently and show initiative.
• A commitment to Impetus’ mission.
• A commitment to equality, diversity and inclusion.

Desirable:

• Experience of commissioning content and working in close collaboration with agencies and/or freelancers.
• An understanding of the education and youth employment policy landscape.

Our commitment to equality, diversity and inclusion  

We believe that a diverse workforce leads to an organisation that is more open, creative, and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise, and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful. 

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time, job shares, and other arrangements. 

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you would like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, race, age, disability, religion, belief, sexual orientation, or marital status. We value diversity and welcome applications from people of all backgrounds.

How to apply

Please use the URL link to People ATS ATS to apply.

You will need to:

• Complete the online form (including the equal opportunities monitoring form)
• Upload a comprehensive CV and supporting statement.

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

You will also be required to provide proof of your eligibility to work in the UK.

The deadline for applications is 9.00am Monday 29 July 2024.

Interviews:

• First round interviews will take place: w/c 5 August.
• Second round interviews will take place: w/c 12 August.

You will also be required to provide proof of your eligibility to work in the UK.

If you would like to find out more about this role or have any questions regarding the recruitment process please contact recruitment@impetus.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Join Britain’s biggest charity supporting Kinship Carers. 

We know kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident and empowered to do that. Kinship has been awarded funding to develop the first ever training programme for kinship carers. The programme will support all kinship carers across England in the caring role.

This is a new role and will be part of a brand-new team responsible for the delivery of this national training programme. You’ll be supporting the team to deliver high-quality in-person and online training across the country. You’ll help co-ordinate and support the successful delivery of our workshops.

You’ll need to be an experienced and effective administrator and clear communicator You’ll be organised, calm and detail orientated and be great at managing your time and working to consistently high standards.

You’ll work with initiative and be curious – always thinking ahead, anticipating need and seeking opportunities to improve our service and the experience for kinship carers.

As part of this new training service, you’ll receive training and development to support you to succeed in this role.

There will be some travel across England either to support the training programme, meet with colleagues or attend learning and development sessions. This may include overnight stays from time to time. We’re happy to discuss how this could work best if you have kinship caring responsibilities.

The Alumni and Development team at the University of Strathclyde seeks to appoint an experienced fundraiser to the post of Development Officer (Scholarships).  This is a 12-month maternity cover contract where you will be responsible for an exciting and popular student scholarships programme.  You will play a key role in the account management of student scholarship support from our alumni, trusts and company supporters.  This is an opportunity to progress your fundraising career in a Higher Education environment and to develop your fundraising skills.   

Strathclyde is a socially progressive university and we aim to widen access to university for students from all backgrounds, including those in financial need. We are also a research intensive university, which makes and impact on society and our scholarships help us to attract the most talented research students.  If you are passionate about helping students to succeed, then you will have the opportunity to support our vision and make an impact.

 Your day to day responsibilities include face-to-face fundraising meetings with donors and potential donors; organising small cultivation events to develop donor relationships and working across the University with staff and students to deliver a variety of important scholarship programmes. 

The successful candidate will have some face to face fundraising experience and will be looking to take the next step in their career as a fundraising professional in a supportive environment.

Brief Outline of Job:

·  

· Establish and deliver a programme of fundraising and donor engagement to raise philanthropic support for the University scholarship programme (gifts of £6,000+ - £30,000)

· Identify, build and develop relationships with potential donors through face-to-face meetings and by organizing small, exclusive events (lunches, dinners and receptions).

· Aim to raise c£300k in scholarship funds over the year’s contract.

· Prepare funding proposals for potential supporters. Scholarships donors include alumni, corporate donors and trusts & foundations. 

· Prepare reports and steward existing donors to ensure ongoing support.

· Support the development of scholarship fundraising strategy, working closely with the Individual Giving Manager.

· Manage relationships with major scholarship partners, working with senior colleagues from across the University in this goal. This includes creating funding proposals, producing annual reports and organising visit and events.

· Develop fundraising materials by producing engaging copy and cases for funding support.

Please refer to the full job desciption for more information and details on how to apply. 

Volunteering & HR Coordinator 

Age UK Camden is looking to recruit a skilled and experienced Coordinator to support our Volunteering and HR functions. Our Volunteers are integral to how we deliver services in Camden.  We have a fantastic team who help us offer a variety of support in the local community ranging from Dementia Befriending, Counselling and Befriending/Telefriending to volunteering in our Day Centres and our Charity Boutique. 

Our skilled and experienced employees deliver a range of quality services for older people living in Camden and our HR function supports them to achieve the organisational objectives through safer recruitment, training and development and work around employee relations.  

Working to the Head of HR and Central Services the successful candidate will: 

• Be responsible for the co-ordination and effective management of volunteer services in the Age UK Camden Group (inc subsidiaries) including recruitment, placement, induction and ongoing support and training as well as record keeping/report producing via the database. 

• Support the HR Function of Age UK Camden (including subsidiaries currently Age UK City of London). Reporting to the Head of HR and Central Services   

Salary: SCP12-16 - £28,224 to £30,315.45 pa  

Hours: 35 hours per week Contract Type: Permanent 

Closing date:  Wednesday 31st July – 9 am Interview dates: TBC 

As part of the application process please submit an application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form. 

Age UK Camden is an Equal Opportunities and London Living Wage Employer.  Registered Charity No. 293446 

We are delighted to be recruiting IAG qualified Careers Adviser to deliver information, advice and guidance across Kent, Medway and East Sussex, supporting individuals to maximise their potential.

CXK is an award-winning charity that empowers young people and adults to build the skills and confidence they need to move into sustainable education, employment or training.  The National Careers Service provides careers information advice and guidance to help people make decisions about learning, training and work.

Passion, innovation, and integrity are at the heart of our culture. Therefore, we’re dedicated to bringing together highly skilled people who are passionate about making a difference. In return, we offer a flexible, professional, and friendly working environment in which our staff are truly valued and invested in.

As a Careers Adviser you will be responsible for providing Careers Information, Advice and Guidance to adults on a range of opportunities including learning, career paths and employment. Primarily this role will involve working in the community but may also be required to deliver sessions virtually.

This is an exciting opportunity for a passionate individual with a genuine desire to make a difference and who wants to join an organisation that improves the lives of more than 260,000+ individuals every year.

In return for your skills and experience, you’ll receive the following benefits:

• An annual salary of £26,398 to £31,554 (pro rata)
• 30-33 days holiday, plus bank holidays pro rata
• Defined contribution pension scheme (matched by CXK up to 10% depending on length of service)
• Death in service life assurance policy (3 x annual salary)
• Flexible working
• Generous sick leave benefits
• Enhanced maternity and paternity leave
• Comprehensive training and development programmes
• Mental health first aiders
• Cycle to work scheme
• Tech scheme
• Interest free season ticket loans
• Interest free parking permit loans
• Employee Assistance programme (AXA)

Closing date for applications: 9am, Monday 22nd July 2024. Interviews will take place on 31st July 2024 in Ashford, Kent.

**Please note that we reserve the right close this vacancy early if we receive sufficient applications for the role.  Therefore, if you are interested, please submit your application as soon as possible**

To help more students get further, we are seeking a driven and passionate Programme Coordinator to join our growing team, responsible for ensuring that our tutoring programme is delivered effectively and that students receive high-quality tuition from their tutors.  

Please note we have specific requirements for your cover letter/personal statement, if these aren’t met your application will not be considered. Please see How to apply section at borrom of the advert, and make sure you look at the recruitment pack attached.

HELPING STUDENTS GET FURTHER  

One in three students leave school each year without a pass in GCSE English and maths - this rises to over one in two for young people from disadvantaged backgrounds. Without GCSEs in English and maths, these young people are significantly more likely to drop out of education and are locked out of key professions, apprenticeships, and university courses.

Get Further exists to change this. Our charity has an award-winning tuition programme that helps students from disadvantaged backgrounds in further education to pass GCSEs in English or maths. We place highly qualified, specialist English and maths tutors in further education, who deliver a bespoke curriculum that builds confidence and skills in these core subjects.

ROLE DESCRIPTION

As a Programme Coordinator, you will work directly with Programme Managers to build and manage positive relationships, respond to and resolve queries and act as the first point of contact across our three main stakeholder groups: students, tutors, and college staff.

The key outcomes for this role are:

Students: Across the academic year you will be responsible for a portfolio of up to 300 students, ensuring that they maintain engagement with tutoring and that all available spaces on your programmes are filled.

Tutors: You will lead the task management of tutors who deliver to the students in your portfolio, ensuring that the tutors deliver high-quality tutoring to small groups of students and that attendance to sessions is consistently high.

College staff: You will build relationships with staff across colleges in your portfolio, to ensure logistics are smooth, programmes are launched effectively and on time, and that we maintain regular communication and reporting with our college partners on programme delivery.

MAIN DUTIES AND RESPONSIBILITIES

Programme Coordination

• Planning and preparation for each programme within your portfolio of college partnerships, ensuring that programmes are launched on time and with smooth logistics.
• Timetabling sessions, matching tutors based in your region to available sessions in your portfolio and recording timetables in shift scheduling software (Shiftbase).
• Managing data, keeping up-to-date records, and monitoring attendance and completion of baseline and final assessment and survey data through our CRM system (Salesforce).
• Prioritising safeguarding and the safety of the young people we work with, including following every element of safeguarding policy without fail.

Communication and Marketing

• Promoting the tuition programme to students onsite across the college campuses in your portfolio, ensuring that all available spaces (up to 300) are filled across the duration of the programme.
• Developing new approaches to maximise student engagement with tutoring, identifying quickly what the most effective strategies are for the students who attend the colleges in your portfolio.
• Ensuring effective, regular communication with the tutors who deliver to students in your portfolio, including responding to queries in a timely manner, and signposting tutors to additional development opportunities within Get Further

Relationship-building

• Working closely with college staff, to ensure that our tuition programme runs effectively. This includes programme preparations, particularly on logistics, ensuring that plans are in place to ensure that rooms have been identified for tutoring, that tutors are able to access these rooms, and that resources are available onsite.
• Maintaining effective working relationships with key college staff, keeping them up to date on programme developments, and reporting to them on attendance and impact on a regular basis.
• Supporting timely data collection on our delivery and impact from our FE partners and producing impact reports for each partnership in your portfolio.

Task Management

• Overseeing the successful delivery of tasks that Lead Tutors are responsible for, including monitoring their progress against attendance call KPIs, and providing them with support to ensure attendance to tuition sessions is consistently high across your portfolio of colleges. From time to time, you may be required to assist with the delivery of attendance calls to students, providing extra capacity to ensure that engagement with tuition is sustained for the duration of the programme.
• Holding regular touch-point meetings with your Lead Tutors to ensure that they are on track a
• Maintaining high standards across the delivery of tuition in your portfolio, carrying out session observations and providing feedback to tutors.

Championing Get Further

• Working closely with the wider Get Further Team to ensure that we achieve our charity’s mission and strategic priorities.
• Ensuring accuracy in your record keeping and data input, so that Get Further can effectively report and evaluate its programmes to achieve positive system change for students in further education.
• Representing Get Further's vision and values at external events and meetings with stakeholders.

Duties will be tailored to meet the learning objectives of a successful candidate. If you have a particular interest in developing skills not directly listed above, please ensure these are highlighted in your cover letter.

A CULTURE OF DEVELOPMENT

Get Further is committed to the quality of the roles we offer. The successful candidate will be offered genuine learning and development opportunities and the chance to join meetings and networks with senior leaders across the education system. There are many opportunities for progression within our charity: for example, Programme Coordinators who can demonstrate that they can meet the demands of the role while also supporting the wider development of the charity can progress to our Senior Programme Coordinator role following their annual performance review.

Benefits include:

• 36 days of holidays per year (including bank holidays)
• Ongoing learning and development opportunities
• Flexible hybrid and remote working
• Quarterly ‘in-person’ team development days at our offices in London
• The opportunity to work in a progressive and socially conscious, growing organisation where we can have an outsized impact on its success and development.

HOW TO APPLY
Your application must include:

•  A CV of no more than 2 sides of A4; and
•  Your answers to the following three questions:

1. Why do you want to work for Get Further? Describe your experience which proves that you would be a good cultural fit for our charity. (200 words)
2. Choose 3 subheadings in the ‘Main duties and responsibilities’ section of the role description. Regarding these subheadings, which of your projects/work demonstrate that you would be successful in this role? Describe your specific role in the projects/work and the impact that you had. (500 words)
3. If your application is successful, what two aspects of the role would be the biggest challenge for you, and how would you resolve these challenges? (300 words)

Suitable candidates will be invited to interview on a rolling basis and the job will close when the role is filled.

We are delighted to be recruiting IAG qualified Virtual Careers Adviser to deliver information, advice and guidance to work as part of our National Careers Service team working in our contact centre in Ashford (hybrid working will also be considered working for a minimum of 2 days in Ashford per week) , supporting individuals to maximise their potential. 

CXK is an award-winning charity that empowers young people and adults to build the skills and confidence they need to move into sustainable education, employment or training.  The National Careers Service provides careers information advice and guidance to help people make decisions about learning, training and work. 

Passion, innovation, and integrity are at the heart of our culture. Therefore, we’re dedicated to bringing together highly skilled people who are passionate about making a difference. In return, we offer a flexible, professional, and friendly working environment in which our staff are truly valued and invested in.

As a Careers Adviser you will be responsible for providing Careers Information, Advice and Guidance to adults on a range of opportunities including learning, career paths and employment. 

We are looking for excellent communicators who are passionate about supporting others to achieve their goals. You will be organised, able to work flexibly and confident using the internet and IT.   

In return for your skills and experience, you’ll receive the following benefits:

• Extensive work shadowing, practical experience, and on-the-job training.
• All the required support to get to work in our Contact Centre, and to get to know your local area, the needs of our customers and the partners we work with.
• 30-33 days holiday, plus bank holidays (pro-rata).
• Membership of a defined contribution pension scheme, with contributions matched by CXK (up to 10% of annual salary depending on length of service).
• Free personal Life Assurance (3 x annual salary).
• Flexible working arrangements, including home working.
• Generous sickness, maternity and paternity leave benefits.
• Employee Assistance programme (AXA)

Closing date for applications: 9am, Monday 29th July 2024. Interviews will take place on 6th August 2024 in Ashford, Kent. 

**Please note that we reserve the right close this vacancy early if we receive sufficient applications for the role.  Therefore, if you are interested, please submit your application as soon as possible**

We are looking for Trainee Virtual Careers Advisers to work as part of our National Careers Service team working in our contact centre in Ashford (hybrid working will also be considered working for a minimum of 2 days in Ashford per week).

To apply for this role, no direct experience is necessary, although experience of working in a contact centre or customer service environment is desirable.  Full training and support will be provided.

Main Responsibilities:

• Respond effectively to telephone calls, and emails/web-chat enquiries in a timely fashion, ensuring that the National Careers Service is fully explained, and customers are supported to a high standard.
• To obtain and verify client information and eligibility, ensuring all administrative processes are accurately completed in accordance with policy and procedure.
• Deliver clear and unbiased first-line information and advice to customers, including information about the service in their local area, and access to appointments.
• Accurately assess the need for and deliver or arrange a full careers information, advice and guidance interview if the customer requires this.
• To provide clear and unbiased information, advice or guidance on all matters relating to learning and work, including employment, education and training
• Achieve a range of set quantitative and qualitative targets using a case load management approach and utilising the customer management system (CRM) effectively.

CXK is an award-winning charity that empowers young people and adults to build the skills and confidence they need to move into sustainable education, employment or training.  The National Careers Service provides careers information advice and guidance to help people make decisions about learning, training and work.

Passion, innovation, and integrity are at the heart of our culture.  Therefore, we’re dedicated to bringing together highly skilled people who are passionate about making a difference.  In return, we offer a flexible, professional, and friendly work environment in which staff are truly valued and invested in.

We are looking for excellent communicators who are passionate about supporting others to achieve their goals. You will be organised, able to work flexibly and confident using the internet and IT.

If you want to make a difference by supporting others and have experience of working with people in retail, customer service, sales, recruitment, education, employability, or something similar, then this could be the role for you!

In return you will receive:

• Comprehensive training including a fully funded qualification in Careers Information Advice and Guidance.
• Extensive work shadowing, practical experience, and on-the-job training.
• All the required support to get to work in our Contact Centre, and to get to know your local area, the needs of our customers and the partners we work with.
• 30-33 days holiday, plus bank holidays (pro-rata).
• Membership of a defined contribution pension scheme, with contributions matched by CXK (up to 10% of annual salary depending on length of service).
• Free personal Life Assurance (3 x annual salary).
• Flexible working arrangements, including home working.
• Generous sickness, maternity and paternity leave benefits.
• Employee Assistance programme (AXA)

Please note that the hours for this role are 37 hrs per week and will include shifts between 8am and 8pm Monday to Friday, and Saturdays 10am-5pm.

If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

Closing date for applications: 9am, 29th July. Interviews will be held on Tuesday 6th August 2024 in Ashford, Kent.

 **Please note that we reserve the right close this vacancy early if we receive sufficient applications for the role.  Therefore, if you are interested, please submit your application as soon as possible*

The NGSN Communications and Partnerships Manager role is crucial to the successful coordination and delivery of the communications for GambleAware and the National Gambling Support Network (NGSN). The role will sit within the GambleAware communications team and will work in collaboration with the System’s Commissioning team, focused on building relationships with the National Gambling Support Network providers and act as an interface between the providers and GambleAware Communications team.

The Partnerships Manager will:

•  be the main point of contact for the NGSN providers on the day-to-day development and delivery of communications 
• be responsible for understanding the communications needs across the NGSN, working alongside the wider Communications team to address these needs, developing and delivering against a communications plan 
• encourage the uptake of communications assets and materials across the wider partnership network. 
• be responsible for upskilling providers in partnership activity and take a collaborative approach to working with those across the Network.

We're looking for an experienced and skilled individual who has a track record of delivering in partnership with a range of stakeholders. Who is confident in delivering communications across multiple channels in different styles and to a range of audiences. Someone who knows, from experience what it's like managing in-kind partnerships and who can show that they can build, manage and facilitate new relationships.

GambleAware offers a range of benefits that support employee wellbeing and that make GambleAware a great place to work. 

Please note this is a fixed term role. You must have the righ to work in the UK at least until 31 March 2026 to apply.