Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION:
Reports to: Supporter Care Manager
Liaises with:
- Supporter Care Manager
- Supporter Care Officer
- Database Manager
- Database Officer
- Acquisition Manager
- Giving and Engagement Manager
- Legacy & In memoriam Manager
- Communications & Digital Team
- Senior Operations Manager
- Finance Department
- Partnerships Department
Job location: London
Contract: Permanent
Salary: £25K
Purpose of Role:
Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities:
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
- Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage removal process and consent process
- Assist with sending out problem payment letters
- Assist with handling material requests and recording actions on Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.
Skills and Experience Required:
Essential:
- Excellent customer service for internal and external stakeholders
- Written and verbal communications skills
- Excellent phone manner
- Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
- Degree or equivalent qualification (i.e. marketing qualification).
- Attitude of continuous improvement, and lifelong learning.
- At least two years’ experience in a junior supporter care or administrative role
- Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
- Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
- Experience of outward facing donor stewardship, and relationship building.
- Excellent organisational and time management skills.
- Ability to prioritise workload, meet deadlines and possess problem solving skills.
- Ability to multitask and work in a fast-paced environment
- Can work on own initiative and be able to show initiative.
Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community and Engagement Manager
Position: Community and Engagement Manager
Location: Teddington, TW11 8HT
Salary Range (depending on experience): pro rata of £32,910 – £38,745 incl. OLW
Hours: Part-time 21 hours per week. We are able to offer some flexibility with the role such as term time only or flexibility with days/times.
Contract: Permanent
Annual Leave: 25 days leave plus bank holidays or pro rata of if part time
Closing date: Sunday 9pm 14th July 2024, or before if a suitable candidate is found.
We reserve the right to close the application early. An early application is strongly recommended as shortlisting and interviews will be held on an ongoing basis.
About the role
Richmond AID is seeking an energetic and enthusiastic person who will support our vision of putting Deaf and Disabled people at the centre of everything we do. We are looking for an experienced person who can develop and implement an engagement and co-production strategy. You will work closely with our other managers and play an integral role in the management team.
The role involves leading the delivery and development of our dynamic Community and Engagement team. This multidisciplinary team currently has 6 direct reports and services include: BuddyUp, Spade gardening service, Mental Health Peer Support service, Connect to Tech digital training, Campaigning and our wide range of peer group activities. There is a variety of skills and experience which will require someone to We are looking for someone to not just manage these services, but to lead their development and widen our coverage across the borough of Richmond. This will predominantly involve supporting the people involved to be leaders of their own projects, developing/modernising our delivery model, ensuring projects meet targets and quality standards and when required also being involved in supporting direct service delivery.
We are looking for a motivated, resilient and ambitious manager to join our amazing team. This is a fantastic opportunity for you to play an integral role in improving the lives of Deaf and Disabled people.
About you
You will have strong leadership skills with experience of managing a multi-disciplinary team. You will lead our engagement, co-production and campaign strategy and manage our Community and Engagement team instilling these values through all our work. You must be committed to the value of participative community engagement, have a great understanding of the needs of diverse communities, and a passion for social justice and supporting Disabled people.
You must have experience in the delivery of community facing services and be able to demonstrate an understanding of the challenges faced by Disabled people. It is essential you bring passion, dynamic ideas and creativity to the role.
You will be an excellent networker internally and externally. You will have strong influencing skills, and will have the right blend and balance of people skills with excellent communication and project management abilities. You must be comfortable connecting with the wider community, able to listen, gather the views of local people, and feed these back into our wider programme of work. You’ll be confident in participative strategies and tools such as facilitating groups, arranging events, developing surveys, gathering views and responding to consultations.
You will have experience of managing a team covering a wide range of projects and interests. You will know what it takes to set up and manage a project and ensure it meets the intended outcomes.
You will be skilled in managing group dynamics and supporting your team to have boundaries with clients. You will also have experience of managing Safeguarding issues. Above all you must bring a positive, solution focused attitude.
Experience of campaigning work, with a track record of delivering innovative digital campaigns that have led to real change, would be an advantage.
About Richmond AID
Richmond AID offers 25 days annual leave plus eight bank holidays pro rata. Normal office hours are 9am to 5.15pm Monday to Thursday and 9am to 5pm on Fridays. You will be based at our offices in the Disability Action and Advice Centre, 4 Waldegrave Road, Teddington, TW11 8HT but may need to work from other locations as needed.
Related roles: volunteer manager, services manager, service coordinator, community development facilitator, campaign manager, community engagement, co-production manager, activities coordinator.
Please apply via the Charity Jobs website. An early application is strongly recommended as shortlisting and interviews will be held on an ongoing basis.
You will need to send your CV and a covering letter of up to 2 sides of A4 stating how you meet the Essential and Desirable criteria in Experience and Knowledge section of the Job description.
About Bank Workers Charity
We’re the benevolent society supporting UK bank employees and their families. Each year we help thousands of people encountering financial, health, housing and wellbeing challenges with independent advice and guidance, case management, referrals to expert partners and grant giving.
About you
Our ideal candidate will have a passion for technology, a deep understanding of digital media, and a proven track record in managing digital projects from inception to completion. You will be inquisitive and analytical with great attention to detail and be at ease communicating with stakeholders at all levels.
About the role
Hybrid working (minimum two days a week office based for FTE)
As our Digital Producer, you will collaborate in cross-functional teams to ensure the successful execution of digital initiatives that align with our organisational goals. You will plan and deliver digital projects, manage the charity’s website, introduce improvements across our portfolio of digital platforms, and champion the user experience of our digital products and services.
You will also lead the technical management of our webinar programme, from planning to evaluation, and support the wider digital team and organisation with research and analysis.
What we offer
We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.
Our benefits include:
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28 days holiday plus statutory bank holidays (with the option to buy additional leave)
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8% employer contribution to BWC’s pension scheme and up to 3% matched with employee contributions
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A wide range of employer funded wellbeing experiences through Heka
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Flexible benefit provision (including Medicash plan, cycle to work, payroll giving and electric car scheme)
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Group Life Cover (three times annual salary) with option for additional cover
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Weekly wellbeing half hour
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Season Ticket Loan (upon successful completion of probation)
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Employee Assistance Programme
To apply, please send a CV including a supporting statement (no more than one side of A4) outlining how your experience meets the criteria set out in the person specification in the Applicant Pack. Applications without supporting statements will be automatically rejected.
Closing date: 9.00am, Monday 8 July 2024.
The first round interviews will take place on 18-19 July, with second round interviews on 23-25 July. Please let us know during your application if the timings may pose difficulties for you
Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities.
The client requests no contact from agencies or media sales.
Job Description
Generalist HR Support
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Support with all internal and external HR related queries, escalating when appropriate.
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Manage the day-to-day HR activity on the employee life cycle across the organisation, including contractual changes, family leave, absence management and learning & development, with the support of our HR Administrator.
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Work with Head of People & Compliance to create and deliver training to staff and line managers
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Support Head of People & Compliance in employee relations cases, including performance management and other formal processes
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Be the key contact for all HRIS queries from staff and ensure all employee data is complete and up to date.
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Support with the delivery of the People Strategy and employee engagement initiatives, including but not limited to annual salary review process, performance review processes and staff survey
Recruitment & Onboarding
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Coordinate both internal and external recruitment processes, from job postings to job offers, providing a positive candidate experience for all applicants.
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Manage and deliver the onboarding process for all new staff and volunteers, including pre-employment checks and coordinating the new staff induction and probation processes with our HR Administrator.
Compliance
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Support the gathering of employee and organisational data, recording and storing personal data consistently and confidentially.
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Support with the preparation of compliance-related guidance, policy documents and reports.
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Setting up users on our training platform, allocating training, answering related queries and confirming completion.
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Proactively identify and implement improvements to processes to ensure efficiency and engage teams in delivering these improvements.
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Work with the Head of People & Compliance, and Director of Operations to meet the organisation's compliance targets, aims and objectives.
Other Responsibilities / Tasks
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Contribute to organisation-wide events and initiatives, including but not limited to the planning of Staff Away Days and ad hoc staff events and activities.
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Uphold safeguarding and child protection policy and procedure throughout, including reporting safeguarding concerns and disclosures to the relevant DSL and uploading to MyConcern.
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Undertake any other reasonable duties as may be required.
Person Specification
Skills
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Excellent interpersonal skills, including verbal and written communication
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Excellent organisational skills and attention to detail
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Excellent IT skills, including MS Office Suite
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Ability to prioritise own workload and deal with competing demands
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Ability to build relationships and work successfully with people at all levels
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Ability to work independently and as part of a team
Experience / Knowledge
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Good basic knowledge of employee relations and employment legislation
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Good basic understanding of GDPR and other data protection legislation
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Experience of HR Information Systems
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Proven experience of providing outstanding administrative support within a busy and high performing HR and/or Compliance team.
Personal Attributes
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Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission
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Personal integrity, credibility, resilience and good judgement
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A ‘can do’ attitude
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Commitment to self-development and a commitment to keeping up to date with key trends/developments in the sector
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Driven to achieve great results
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Ability to work well under pressure
This is role is a six month fixed-term contract and will be contractually based from our London office.
The successful candidate must have the right to work in the UK.
Are you passionate about working with older adults who have care and support needs? If so, we want to hear from you!
Age UK Lewisham and Southwark are looking for a part-time Support Worker to escort service users to and from their Day Centre in Southwark, deliver a programme of day care activities, and to ensure their personal, social and cultural needs are met. The role is for four days per week, 11.30 - 3.30pm each day. There is some flexiblity regarding the start and finish time.
The successful candidate will have a good understanding of the needs and issues affecting older people including dementia awareness, and have worked or lived experience of caring. They will be able to work as part of a team and travel within Southwark and Lewisham. Great interpersonal skills required along with the ability to work to Age UK Lewisham and Southwark’s values to empower and enable older people to lead fulfilled lives.
Age UK Lewisham and Southwark aims to provide a safe, inclusive workplace for people of all backgrounds. We celebrate diversity and are committed to creating an inclusive environment for all employees and we strongly encourage you to apply if you are from a marginalized or underrepresented group.
Employee Benefits:
- Hourly rate above London Living Wage
- 26 days annual leave + bank holidays
- Additional 1 day leave for Birthdays
- Access to an Employee Assistance Programme including access to a helpline for partners and dependents
- Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
- CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
- TechScheme members – enabling employees to purchase tech and home furnishing through AUKLS and spread the cost from their salary
For full details please download the Job Pack which includes a Job Description, Person Specification and Application Form.
Closing date for applications – 9am on 8 July 2024
Interviews will take place week commencing 8 July and 22 July 2024 at Stones End Day Centre, Southwark
The client requests no contact from agencies or media sales.
Age UK East London are recruiting a helpline advisor to our Tower Hamlets Connect service. Tower Hamlets Connect is Age UK East London’s integrated health, social care and social welfare helpline providing all Tower Hamlets residents with the right advice and support at the right time. Acting as the front door to adult social care in the borough and an independent advice and advocacy service, we provide residents with advice and support to access appropriate services in the statutory, health and voluntary community sector.
Job description
Job Purpose
• To contribute to the delivery of an effective, efficient and safe helpline for the residents of Tower Hamlets.
• To provide information and advice to customers on support and services available in the borough, enabling them to remain as independent for as long as possible and with improved health and wellbeing.
• To act as a first point of contact for Tower Hamlets residents and professionals.
• To ensure accurate and timely case records are maintained to support ongoing service improvement.
• To ensure all referrals to health or social care are appropriate.
Key Tasks
• To act as a first point of contact for Tower Hamlets residents and professionals via telephone and email
. • To gather information required to efficiently triage customers’ strengths and needs and make appropriate referrals.
• To provide information and advice to residents on local services to support prevention and promote independence.
• To actively promote use of the digital portal and signpost to digital support services where appropriate.
• To maintain excellent records of all contacts and enquiries on all relevant case recording and data systems ensuring accuracy, quality and timeliness while complying with statutory requirements and maintaining confidentiality.
General
• To meet regularly with line manager for support, supervision, and appraisal.
• To attend team meetings required.
• To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
• To undertake all training required to fulfil the role.
• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
Functional Links
• The role reports to the Helpline Team Leader.
The client requests no contact from agencies or media sales.
About the role
Our Surrey Volunteer Recruitment Manager (VRM), who must be based in or very close to Surrey, works closely with VRMs in Herts and London and our marketing team to promote the MCR programme to organisations and individuals. The purpose is to recruit committed volunteers who will mentor a young person in their school for one hour a week during term time. Based from home, our VRMs work closely with the wider MCR team ensuring a balance of autonomy and support. Travel to meetings, events and the Hertfordshire office are all reimbursed.
Key responsibilities:
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Recruit volunteer mentors to reach monthly targets both through engagement in the community and with organisations
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Source and attend in person and remote events to recruit volunteer mentors
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Clearly communicate the charity's purpose and the benefits to young people and mentors, developing purposeful relationships with prospective mentors and organisations through face to face meetings and presentations
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Work with colleagues to deliver on mentor recruitment plans and share best practice
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Working closely with the VRMs in Herts and London and our marketing team manage effective recruitment campaigns
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Manage systems to evaluate and assess effectiveness of strategy and practice
About you
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Experience of and expertise in relationship-building on an organisational and individual level
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Experience presenting compelling and emotionally engaging information sessions to stakeholder organisations and individuals
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Experience and understanding of the importance of recruiting a diverse range of volunteers
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Can-do, proactive, flexible, solution-focused attitude
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Belief in young people’s potential, modelling motivation, commitment and resilience
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Ideally you will have knowledge of Surrey, its community groups and organisations
You may have experience of mentoring, volunteering or the third sector. You will be a people person, open minded and equally comfortable presenting to large audiences and engaging on a one to one basis.
About us
MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as Hertfordshire, Surrey and, soon, West London. Our passionate team is dedicated to helping Surrey's most vulnerable young people gain in self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances. Our in-school mentoring has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression. MCR Mentors are volunteers who make and experience a life-changing difference. You will be joining a friendly and supportive team who love what they do and enjoy working with each other. We model our values and many of us are also mentors ourselves.
Benefits of working for MCR Pathways include: Life Assurance - 4 x salary, 33 days annual leave in first year rising to 38 days from 2nd year of employment (under review), additional day off for your birthday, charity worker discounts.
UK Financial Accountant
Salary - £50,209 to £55,443 per annum
Full time, permanent
About the Role
Reporting to the Head of UK Finance, the role will manage a small team and work alongside both UK and International colleagues and stakeholders and work closely with the International Finance Managers to coordinate the global audit. They have responsibility to help maintain a robust financial control environment within the UK, UK taxation and for banking, investments, and foreign currency management.
Responsibilities are focused on the delivery of timely and accurate financial accounting activities of the UK, group reporting and audit. Includes three UK companies.
The role also acts as principal professional advisor on accounting standards, taxation and financial control to colleagues in finance and senior management. They will also play a central role in investigating and managing allegations or suspicions of terrorist financing.
Key Working Relationships
Head of UK Finance, the Chief Finance Officer, International Finance Managers and Head of Internal Audit
Key Accountabilities
Person Profile
- Ability to work in a professional environment, keep organised and manage multiple demands on their time.
- Proactive and resilient, with ability to engage others and independently overcome obstacles.
- Ability to work effectively as part of a team.
- Ability to lead tasks/activities and drive for a successful solution.
- Self-motivated with strong problem solving and analytical skills, with a proven ability to manage time properly, set priorities, plan and organise work.
- Ability to work under pressure to prioritise deliverables.
- Ability to motivate a team and inspire ownership and continual improvement.
Qualifications, Knowledge and Experience
Essential
- Extensive relevant accounting experience for an international organisation with good technical knowledge in consolidated group accounting.
- Knowledge of working in a multi-currency environment.
- Strong stakeholder management with the ability to understand and convey accounting/financial technical terms to others using plain language.
- Strong technical skills as well as financial analysis, reporting and compliance.
- ACCA or CIMA finalist.
- Knowledge of SORP and VAT
- Strong experience of managing a team.
Desirable
- Experience in a finance role within the INGO sector.
- Qualified ACCA or CIMA.
- Strong knowledge in Power BI reporting
- Experience of MS Business Central.
- Experience in SUN accounting system and Q&A reporting very desirable.
Skills, Abilities and Competences
- Advanced Excel skills and excellent understanding of other MS Office applications.
- Ability to motivate and instil continual improvement in a team.
- Ability to work and effectively communicate with finance and non-finance colleagues at different levels.
Why join us?
You will join a high performing team of Financial professionals, all committed to making the world work better for everyone. You will experience and contribute to a friendly and supportive culture, working with values driven and highly engaged teams, and where work life balance and agile working is valued. You will have the opportunity to help develop an evolving team where collaboration and personal growth are encouraged, build strong processes and rigorous compliance, while working in a fast moving environment.
Our open plan offices are located in the centre of Rugby near to the train station, and we offer free
parking near to the office.
In addition, we offer the following benefits:
Full time roles are contracted at 35 hours per week.
It is our normal practice to operate a hybrid working policy, where flexible working hours are enabled as well as remote working.
- 27 days’ holiday rising with continuous service, in addition to public holidays
- Pension scheme - employer contributes 10.5% of salary and the employee contributes a minimum of 5%.
- Enhanced family friendly policies, including maternity, adoption, paternity, and shared parental leave.
- Life assurance (3 x annual salary).
- Employee Assistance Programme – access to our Wellbeing platform which offers emotional
- and practical support.
- Learning and Development opportunities
- Cycle to Work / Shower Facilities
- Sit / Stand desks available in our modern offices
Additional information
Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued. Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.
We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.
Practical Action is committed to safeguarding and protecting children and vulnerable adults, and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.
Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.
The successful applicant must have a pre-existing right to both live and work in the UK.
Closing date for applications: Sunday 7th July 2024
Interviews: It is anticipated that first round interviews will take place in the week commencing Monday 15th July 2024.
HOW TO APPLY
If you want to work for a charity with significant people ambitions, then we would like to hear from you. Please visit our careers page to view the full recruitment pack. To apply, please submit your CV along with a supporting statement outlining your suitability for the role.
The client requests no contact from agencies or media sales.
Role and Responsibilities
We are looking to recruit a law graduate (1-3 years post-graduation) with experience in environmental law, economic justice and/or international development to join our small but dynamic team. Depending on experience, the role will support our programmes challenging economic injustice caused by environmental damage, biodiversity loss, deforestation, illegal resource trafficking, climate change and conflicts over natural resources; promoting transparency and accountability in public and private institutions to encourage responsibility and minimise the impacts of corruption; and promoting fairer and more effective economic and fiscal policy tools to help states meet development goals and enhance the rule of law. A more detailed explanation of our work is set out in our 2024-2026 Strategy.
Working as part of a small, busy team, you will have the opportunity to learn at very close hand what it means to work for an international NGO focusing on achieving environmental and economic justice. You will develop projects with a range of partners, including international agencies, NGOs and CSOs, and governments and government bodies. You will collaborate with a range of volunteer lawyers (law firms and barristers chambers) who are leading experts in their field. The role will also involve project management, assistance with fundraising, fulfilling compliance obligations, and evaluating and learning from projects.
Key Competencies:
• Relevant experience and knowledge (either from previous work experience or study) relating to environmental law and policy and/or economic justice in an international development context;
• A law graduate with a good understanding of how law is useful to achieving reform on the above;
• Demonstrable understanding (either from previous work experience or study) of key issues in sustainable international development, including the UN Sustainable Development Goals;
• Experience in developing countries and transitional economies;
• Ability to develop and manage relationships with a range of stakeholders, including donors, NGOs, civil society organisations and government representatives, on an international basis;
• Familiarity with, or understanding and enthusiasm for the concept and practice of, pro bono legal assistance;
• Demonstrable project management skills and experience, including administration and coordination;
• Ability to work on a wide range of tasks simultaneously;
• Excellent research skills to effectively convey research findings;
• Comfortable working independently and proactively and as part of a small team with a busy caseload;
• Strong interpersonal and team working skills;
• Some experience or demonstrable ability in donor management, including managing existing relationships, meeting donor reporting requirements and in raising funds for future projects and activities (desirable);
• Working knowledge of another language used in Sub-Saharan Africa or Latin America such as French, Portuguese, Kiswahili or Spanish (desirable).
Key Responsibilities:
1. Work closely with the Senior Legal Managers and/or Legal Manager to deliver and implement the programme strategy, in conjunction with the Executive Director, partners, staff and Board;
2. Assist in developing an understanding of the most effective policy tools and legal interventions to deliver the programme objectives, through engagement with volunteer lawyers, ILP partners, staff, Board and others;
3. Support the building and maintenance of ILP’s programme(s). This includes:
• Liaising with partners to identify legal/policy needs and offer potential legal and/or policy reform solutions, including through conducting legal analysis;
• Assisting the programme lead(s) to build a pipeline of relevant projects and cases, including through engaging in outreach to potential pro bono partners;
• Supporting programme staff to network and build relationships with volunteer lawyers who have relevant technical expertise;
• Mapping and developing relationships with regional and international development entities and other technical assistance providers to identify potential partners, needs and focus countries;
• Representing the programme(s) in external fora and events;
4. Assist with ensuring effective project delivery and evaluation of impact including:
• Coordinating project implementation through the full project cycle;
• Supporting the preparation of financial and narrative reports for donors;
• Maintaining strong programme management and knowledge management systems and processes;
5. Support fundraising activities to support both the programme(s) and organisational overheads, including exploring opportunities for potential funding and assisting with funding applications;
6. Share in the necessary operational activities of the organisation. This includes some administration and contributions to website and social media communications.
Key details about the position:
• Location:Flexible for the right candidate including those outside the UK. Office premises are located in central London, with hybrid working (approx. 2 days per week in the office) if London-based.
• Visa sponsorship: we are open to sponsoring a UK visa application for an exceptional candidate.
• Travel: candidates must be willing and able to travel internationally, including fulfilling vaccination and other requirements.
• Our genuine support for diversity and disabilities is illustrated by our current team.
Interviews are likely to take place during the week of 23 July 2024. To be considered, applications must include the following:
1. An updated CV of no more than three pages, including the names of two references;
2. A cover letter of no more than two pages which concisely explains why you are interested in the role and how you meet all the requirements set out in the Candidate Profile.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Chichester District Foodbank is a vibrant and ever-evolving community project which provides emergency food to over 9000 local people every year. We are looking to employ an Office Manager for 37.5 hours per week at £28,000 to £30,000 per annum.
As the Office Manager you will manage the overall running of the Foodbank office/building, including overseeing HR, implementing policy and procedures, including Health and Safety, maintaining administrative processes, managing stakeholders, serving the trustee board, and working closely with staff in the implementation of events and projects.
Responsibilities
As the Office Manager you will be responsible for managing the overall running of the Foodbank Office/building and administrative processes.
The postholder will do this by:
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The first point of contact for clients and stakeholders on the Chichester District Foodbank main telephone or central email, dealing with initial enquiries and referring them to relevant member of staff when appropriate.
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HR – manage the HR dashboard, Breathe HR, prompting managers to complete appraisals and regular one-to-ones, managing policies and supporting managers in the recruitment of staff using platforms such as ‘Indeed’.
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CRM – main point of contact for Salesforce, creating templates and providing reports, prompting staff to keep contacts up-to-date, data cleaning etc.
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Stewardship of regular and one-off donors, acknowledging receipt of donations, encouraging Gift Aid signup, and sending letters of thanks on behalf of the CEO.
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Supporting the Operations Manager with volunteer recruitment admin where necessary.
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Responsible for building management including liaising with utility suppliers and taking responsibility for health and safety in the Chichester District Foodbank offices and centre.
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Responsible for equipment management, keeping an up-to-date asset list, liaising with suppliers and contractors, making sure all staff have equipment needed to complete their work i.e. phones systems, laptops, and mobile phones.
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Responsible for procuring office supplies, including stamps.
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Responsible for IT systems including Office 365 and Google drive, ensuring intellectual property is secure, staff have relevant access and corporate assets can be accessed by all.
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Managing Chichester District Foodbank events, managing correspondence with event attendees, procuring event equipment and volunteers. Ensuring event information is communicated accurately and timely across all channels in collaboration with the Communications Officer.
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Oversee community collections and collection boxes/buckets – making sure that we adhere to fundraising regulations and licences, counting, and banking money and thanking relevant organisations.
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Manage organisational policy reviews and development.
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Manage the Chichester District Foodbank office volunteers including the tech volunteer who provides IT support.
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Responsible for creation and development of a Chichester District Foodbank archive.
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Lead on data protection /GDPR.
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Support CEO and Trustees by setting up meetings, providing agendas, board papers and minutes, booking venues and refreshments, whilst maintaining confidentiality.
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Support internal communications as directed by the CEO.
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Provide occasional management support for foodbank sessions when the Operations Manager is unavailable.
PERSON SPECIFICATION:
Personal qualities
The postholder will:
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Have leadership and team management skills.
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Be organised, self-motivated and able to manage their time.
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Have excellent communication skills.
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Have problem-solving and decision-making abilities.
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Be adaptable and flexible, able to embrace change and quickly adjust to the evolving charity’s needs.
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Be able to work unsupervised and under pressure.
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Be technically proficient, experience of a CRM system is desirable.
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Knowledge of Human Resources practises.
If you are a detail-oriented individual with a passion for organisation and team leadership, we encourage you to apply for the Office Manager position. Join us in a fast-paced environment where your skills will be valued and developed.
BENEFITS OF WORKING WITH US:
People are the most important asset that Chichester District Foodbank has – without our people we could not achieve any of our goals.
Personal development program
Continuous personal development is actively encouraged and training opportunities explored.
Pension
The charity contributes 3% of an employee’s annual salary to a pension scheme. Staff contribute 5% of their annual salary.
Holiday entitlement
25 days plus bank holidays. You will be gifted extra days to cover the Christmas week.
Commitment to safeguarding
Chichester District Foodbank takes the safety of everyone within the charity very seriously and expects that everyone will work within Chichester District Foodbank’s safeguarding policy.
Candidates must send a CV and a covering letter.
Candidates must have the right to work in the UK
Working to end poverty and hunger in Chichester District
The client requests no contact from agencies or media sales.
An opportunity has arisen for an experienced Major Gifts fundraiser to join the successful Development team at the Royal Botanic Gardens, Kew as Senior Development Manager, Major Gifts on a 12-month fixed term maternity cover contract. The role works as a key strategic partner to the Associate Director, Major Gifts & Individual Giving and leads the Major Gifts team of two Development Managers to ensure long-term growth of income from major donors and management of the overall Major Gifts pipeline. The post-holder will lead on the development and delivery of a major donor giving group around Kew’s Palm House restoration project and the continued development of a strategy for increasing income raised from donors in the US.
This role is based at Kew with the option of regular home working, subject to operational requirements.
You will need a strong track record of developing and maintaining successful one-to-one relationships with individual high net worth donors and a demonstrable record of meeting challenging financial targets. You will have a strong understanding of effective major-gift fundraising techniques, the motivations for high net-worth individuals, excellent analytical skills and judgement combined with a highly professional and diplomatic approach. You will have line management experience, and be a strong communicator with the ability to prioritise tasks and work calmly under pressure to meet multiple deadlines.
In-person interviews will be held w/c 15th July at Kew Gardens (virtual interviews can also be arranged if in-person is not possible).
About Us
The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.
We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.
Join us on our journey as protectors of the world’s plants and fungi!
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.
If you are interested in this position, please submit your application through the online portal, by clicking “Apply for this job”.
We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.
No agencies please.
Full time, permanent appointment
Based in Milton Keynes with hybrid working arrangements. The role provides service delivery with regular travel across Milton Keynes and surrounding areas, and occasionally North London.
Salary range for Social Worker: £32,743 to £40,019 per annum. Salary range for Senior Social Worker: £37,780 to £46,175 per annum
Are you a skilled and dedicated social worker eager to apply your expertise and experience to a new role? Could you become a vital part of the supportive and collaborative team at one of the UK’s most successful adoption charities, rated outstanding by Ofsted since 2014?
At Parents And Children Together (PACT) we are genuinely passionate about helping families thrive. We believe that every child deserves a loving and supportive home and we are committed to providing the highest quality services to help make that a reality.
We have been at the forefront of adoption services for more than 60 years, working with local authorities across the country. We offer a flexible and innovative work environment, and we are proud of our three successive outstanding ratings with Ofsted.
We support children and families from diverse backgrounds. With access to our specialist therapeutic support services, we are proud to provide excellent lifetime support for our families’ adoption journeys.
Our adoption teams focus on assessing prospective adopters who can consider early permanence and/or adopting a wide range of children of all ages, sibling groups of two or more children, children from diverse ethnicities and children who may have physical or learning disabilities.
With your social work experience with children and families, you will manage all aspects of work with our valued applicants from the early stages of recruitment, information sharing meetings, assessment, preparation and training, through to successful placement and post placement support up to the making of the adoption order.
Ideally, you will have previous experience of completing Prospective Adopter’s Reports, or similar reports such as Form Fs, and/or experience in family finding activity for children requiring permanence.
For further information and details on how to apply, please visit our website, also for contact details for an informal conversation about the role or to arrange to meet a member of the management team informally at our Milton Keynes office.
Closing date: Monday, 8th July 2024 at 10am
Interviews will take place at our Head Office in Reading on Wednesday 17th July 2024
We look forward to hearing from you!
PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds. We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities. We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.
PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries. These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5 year period. All opportunities are based in the UK.
The client requests no contact from agencies or media sales.
Ambitious about Autism is looking for an experienced and qualified Financial Controller to join the team. Candidates who trained at a top 15 private accountancy firm or equivalent public body, with charity sector experience, are especially encouraged to apply.
The Financial Controller at Ambitious about Autism (AaA) and Ambitious about Autism Schools Trust (AaAST) plays a crucial role in ensuring the accuracy, integrity, and completeness of the organisations' financial data. They are responsible for adhering to the Charities SORP and the Academies Financial Handbook for AaAST.
The primary responsibilities of the Financial Controller include:
- Financial Data Management: Ensuring that all financial data is accurately recorded, maintained, and reported in accordance with relevant accounting standards and guidelines.
- Compliance: Ensuring compliance with statutory and legal obligations related to financial matters. This includes managing tax affairs, including VAT, and ensuring timely and accurate payments.
- Control Environment: Establishing and maintaining a robust control environment to safeguard assets, prevent fraud, and ensure accurate financial reporting. This involves implementing internal controls, conducting regular audits, and addressing any control weaknesses or risks.
- External Scrutiny: Preparing financial reports and statements for external scrutiny, such as audits, regulatory inspections, or funder assessments. The Financial Controller ensures that all financial records and processes can withstand external scrutiny and meet the required standards.
- Finance System Development: Taking responsibility for the development and effective operation of the finance system, IRIS Financials. This includes optimising system functionality, ensuring data accuracy, providing user support and training, and exploring opportunities for process improvements and automation.
- Team management: lead the financial accounting team and ensuring an excellent service is delivered.
In summary, the Financial Controller at AaA and AaAST are responsible for maintaining the accuracy, integrity, and completeness of financial data, ensuring compliance with relevant accounting standards and legal obligations, managing tax affairs, and developing and operating an effective finance system.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Executive Assistant to CEO
Salary Banding: £32,000 - £35,000 per annum FTE
Contract: Permanent
Hours: Full Time, 37 Hours Per Week OR Part Time 30 hours over 4 days
Location: Hybrid (up to 2 days WFH) / Hatfield
Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are a big-hearted, open and expert team that seeks to break the cycle of youth homelessness through education, advice and support.
What can we offer you?
- A supportive, passionate and inclusive environment.
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays) (increases with LOS)
- Holiday Purchase Scheme
- People's Pension Plan contribution
- Group Life Insurance plan 4 x salary
- Opportunities for personal and career development
- Hybrid working - option to work from home up to 2 days per week
- An additional annual leave day on your Birthday
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme.
Job Purpose
This is a critical role, sitting at the heart of hyh, the purpose of which is to provide high quality administrative support to the CEO, coordinate and administer the leadership and governance of the organisation and oversee the smooth running of the office.
Administration and Support for the CEO
- Be a step ahead at all times in providing executive support to the CEO including: diary organisation, making appointments, responding to invitations, dealing with correspondence, and liaising with external partners and arranging travel.
- Conduct research, prepare papers and briefings, produce PowerPoint presentations.
- Project support for organisation wide projects.
Leadership and governance support
- Plan and coordinate the efficient running of leadership and governance meeting cycles, including scheduling meetings, booking venues, circulating documents, collating reports, minute taking, maintaining action logs, arranging refreshments etc. This includes the Board of Trustees and two sub-committees (Governance and Finance), Senior Leadership Team (SLT) and Leadership Team (LT).
- Provide high level admin support to other members of the SLT as required (Head of Services, Head of Fundraising & Communications, Finance Manager).
- Coordination and administration of internal staff meetings and communications, including monthly Team Briefings and bi-annual Organisation Days.
- Provide on-going support to Trustees, including responsibility for their induction and on-going training
- Maintain and update trustee records and registers, including Charity Commission and Companies House registrations.
- Manage our policies and procedures and oversee the annual cycle of policy reviews.
Office management
- Oversee the smooth and efficient running of the office, ensuring that it is a great working environment for staff where supplies never run out, the office is clean and tidy, and all staff have the furniture and equipment they need.
- Coordinate a small team of office/admin volunteers to provide excellent support to the wider hyh team.
- Build and maintain service and supplier contracts and relationships, including our landlord, telephones, broadband, lone working devices, phones, printers and cleaning.
- Be the main contact for our IT managed services provider and act as the internal contact point for any IT queries.
Organisational support
- Support the SLT with our day to day health and safety compliance including administering Health and Safety Committee meetings, carrying out workstation assessments and conducting regular H&S checks and annual PAT testing.
- Support the SLT with our data protection including administering GDPR Committee meetings, managing the relationship with our external Data Protection consultant and acting as the internal point of contact.
- Provide staff induction and on-boarding in relation to the office, IT and equipment.
Skills and experience:
- Significant experience as a senior Executive Assistant at CEO level.
- Significant levels of office management experience.
- Strong administrative background, ideally with experience working in the non-profit sector but not essential
- Experience managing and overseeing contracts, ensuring the service providers are excellent value for money.
- Experience acting as secretariat to boards of trustees or similar governance bodies.
- Experience managing people in paid or voluntary roles.
- Excellent communicator in formal and informal communications, both verbally and in writing, to all stakeholders
- Excellent interpersonal skills with the ability to build rapport and communicate sensitively
- Target-focused and results-driven with highly effective time management and exemplary prioritisation and planning skills.
- Accuracy and meticulous attention to detail
- Ability to think creatively and solve problems smartly.
- Positive with a “can do”, solution focused attitude.
- Self-motivated and ability to work on own initiative, independently, without direct supervision.
- A strong completer-finisher.
Full Job Description available attached to Job Advert.
If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!
Please apply via the link on the vacancy found on our website submitting a cover letter telling us about how your skills align with the role and attach your CV .
If you require any reasonable adjustments to support your application and/or the interview stage please let us know and we will be happy to help and support where practical.
Recruitment Process will consist of a face to face interview and if successful we will conduct a personal interview as second stage. The details of this will be explained should application be progressed to next stage.
Closing Date: 10.00 am 8th July 2024
Interviews are expected to be arranged for week commencing 15th July 2024
Equality, Diversity & Inclusion
We treat everyone with equal dignity and respect, and promote equality, diversity and inclusion for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and encourages and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
The client requests no contact from agencies or media sales.
Our Nursery team are looking for a Housekeeper to work 10am-2pm, Monday to Friday, to carry out day-to-day duties across the nursery, which is located on the first floor of the Coin Street neighbourhood centre in Stamford Street, London SE1. You will have bags of energy and a passion for ensuring all of our children receive the best possible experience. You will be organised and thrive on ensuring the children’s linen is clean and dry, that the toys are sanitised and that the Chef is supported in the kitchen.
The successful candidate must be able to demonstrate the following:
- Housekeeping/cleaning experience in a business or domestic setting.
- Understanding of responsibilities and regulation under HASAW Act, COSHH, infection control, essentials food hygiene (training will be provided).
- Ability to work on own initiative and priortise work schedules.
- Ability to work as part of a team in a positive and co-operative way.
What we do
We provide the opportunities and spaces for people to lead their own change.
Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality live, work and play spaces on land which we own.
We promote enterprise, creativity and lifelong learning whether that’s through providing employment, volunteering opportunities, nurturing enterprise or delivering programmes and activities. We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.
From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.
Extras
In return, we can offer you:
• 27 days’ annual leave (excluding bank holidays) pro rata for part time staff
• 8% contributory pension scheme (5% employer contribution, 3% employee contribution)
• Health and wellbeing support, including online mental health therapy sessions
• Free gym membership at Colombo, annual flu jabs
• Commitment to training and development