Volunteering Management Jobs

Title:    Resilience Programme Lead

Reports To:  Director of Programmes & Development  

Salary:  £32,000 - £35,000 per annum, depending on experience

Location:  Home-based, flexible with easy access to the Somerset area

Contract:  Permanent, full time

Holiday:  25 days per annum plus public holidays

Application:  Application form

Closing Date:  Thursday 21st November at 9am

The post is subject to a six months’ probationary period.

The Charity

The Youth Adventure Trust is a youth development charity working with vulnerable young people aged 11 to 16 years old from Somerset, Wiltshire and Swindon. Our outdoor activity based YAT Adventure Programme enables young people to challenge themselves, experience success, learn to go beyond their own expectations and grow in confidence. Through a series of residential camps and day activities they are able to build resilience, self esteem and develop social and life skills. The YAT Resilience Programme works to the same outcomes through a year long programme of monthly activities, home-based challenges and reflective practice. Our Mentoring Programme works with those young people in need of some additional individualised support at the end of our other programmes. The Trust’s Bursary Programme is open to all those young people who have completed an initial programme, in order to assist their next steps into further activities. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part. 

The Role

We are looking for a dynamic, motivated and inspiring individual to oversee and lead our new YAT Resilience Programme. Following a successful pilot in Wiltshire in 2023, we are now launching the programme in Somerset, a new geographical location for the Youth Adventure Trust. This is an exciting opportunity to be at the forefront of YAT’s growth, leading our first move outside of Wiltshire and Swindon. There is plenty of scope to develop this new programme, ensuring it meets its objectives and gives the best possible opportunities to the vulnerable young people who are referred to build their resilience and therefore improve their future lives. 

The Resilience Programme Lead will be responsible for;

• developing the content of the Resilience Programme including identifying, arranging and booking activities and other opportunities; and developing complementary materials such as reflective journals, take home challenges, online support and session plans for individual support.

• delivering the Resilience Programme to groups of young people, ensuring the highest standards of safety, wellbeing and engagement, acting as the key point of contact for them and their parents/carers throughout, and ensuring they get the maximum benefit from the opportunity. 

• the continued review and development of the programme content, experience and learning opportunities to ensure maximum outcomes and that programme objectives are fulfilled. You will seek the views and feedback of young people, and include them as well as other stakeholders in its development. Having a high quality programme that meets its aims is of the utmost importance to YAT and this will require a reflective, insightful and creative leader. 

• monitoring the impact of the programme on the young people taking part through use of our outcomes measurement tool and seeking feedback from young people, parents, referral agencies and volunteers. Reporting on this impact through success stories, data and analysis.

• working with the referral schools and young people’s families to promote understanding of the benefits of the programme, effective participation and ensure they have all the information they require. Providing parents/carers and referral schools with feedback to help support the young person’s development and wellbeing. 

• line management for other Resilience Programme Managers, overseeing their workflow and delivery of the programme.

• working with the Volunteering Lead to recruit, train, support, organise and prepare volunteers who will work on the programme, including providing training and ensuring safe working practices and the highest standards of care and safeguarding. On activities you will oversee staff and providers who are brought in to support the delivery of the programme.

• overseeing the programme budget and ongoing expenditure review to ensure it is on track and achieves best value.

• overseeing and developing the programme’s website pages, database usage and administrative systems.

• scoping out and creating opportunities, contacts, networks and support in Somerset in order to raise YAT’s profile in the county.

• supporting the fundraising team through providing feedback, reports and supporting information to help acquire and maintain funding for the programme.

• attending parts of the YAT Adventure Programme, other events and volunteer training throughout the year in order to support the wider functions of the charity.

• acting as an ambassador for the Youth Adventure Trust at all times.

The Candidate

To be up to the challenge you’ll need an excellent understanding and a proven track record of relevant experience working with vulnerable and challenging young people. You’ll need demonstrable skills at building effective relationships with a wide range of stakeholders; young people, parents/carers, schools, volunteers, professional organisations and providers. You’ll need strong leadership and motivational skills; the capacity to get the best out of people and confidently deal with complex issues and challenges. You’ll be an excellent communicator, planner and problem solver, a strong team player and an exemplary role model. 

We need someone with;

• knowledge, understanding and commitment to the highest standards of safeguarding, and dedication to promoting the welfare and safety of young people. 

• relevant experience of managing, supporting and developing secondary age young people in a group setting, as well as through individual work. 

• experience and interest in outdoor and adventurous activities. 

• strong leadership skills to motivate, support, energise and manage a team. 

• skills to train and develop new and existing staff, ensuring they feel well supported and are able to fulfil their role to the highest standard. 

• relevant experience of working with volunteers in the Third Sector, including recruiting, supporting and managing volunteers. 

• experience of delivering training and strong facilitation skills.

• experience of working in partnership with other professional organisations.

• self-motivation with the ability to work on their own initiative to plan and manage their workload.

• strong IT skills including experience of MS Office, web based platforms and databases.

• excellent administrative skills and a methodical and thorough approach.

• the ability to perform well and problem solve in high-stress and changing situations. The ability to be flexible and dynamic in approach.

• excellent communication and interpersonal skills.

• a positive attitude, high energy and enthusiasm for the work of the Youth Adventure Trust; an understanding of the positive impact outdoor adventure can have on vulnerable young people, and a desire to help inspire young lives.

In addition:-

• The ability to work flexible hours, evenings and weekends as required is essential - if you are looking for a predictable 9-5 work environment, this won’t be the right fit.

• A full current driving licence and access to your own vehicle is required.

Safer Recruitment

The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. 

Please be advised;

• a satisfactory Enhanced DBS Disclosure with Children’s Barred List will be required for this post;

• we will seek references on shortlisted candidates before interview, and may approach previous employers for information to verify particular experience or qualifications;

• if the applicant is shortlisted, any relevant issues arising from his or her references or application will be taken up at interview; 

• in accordance with due diligence checks, online searches may be conducted as part of the selection process on shortlisted candidates;

• if the applicant is currently working with children, on either a paid or voluntary basis, his or her current employer will be asked about disciplinary offences relating to children, including any in which the penalty is “time expired” (e.g. where a warning could no longer be taken into account in any new disciplinary hearing), and whether the applicant has been the subject of any child protection concerns, and if so, the outcome of any enquiry or disciplinary procedure. If the applicant is not currently working with children but has done so in the past, then contact will be made with that employer who will be asked about these issues; and 

• applicants should note that providing false information is an offence and could result in the application being rejected, or dismissal if the applicant has been selected, and possible referral to the police.

Please review our Safeguarding Policy available on our website.

How to Apply

Please complete the Application Form which includes the opportunity to outline why you think you are suitable for this role, making specific reference to the Job Description and Person Specification above. 

The Application Form should be returned to:

Tessa Woodrow, Director of Programmes and Development

Applications Closing Date: 9am on Thursday 21st November 2024

Shortlisted candidates will be notified on Friday 22nd November

Interview Date: Thursday 28th November 2024

The Youth Adventure Trust sincerely thanks all those who apply, however only those considered for an interview will be contacted.

Unfortunately we are unable to reimburse interview expenditure incurred. 

Data Protection Statement

For information about how we use your data, please see the Privacy Policy on our website.

Equal Opportunities and Diversity Statement

The Youth Adventure Trust is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. 

Being There Branch Manager Required in South Manchester

To manage the day to day running of our South Manchester volunteer service, offering support to people living with cancer and other life-limiting illnesses, their carers and families.

Minimum of 21 hours up to 35 hours a week, Monday to Friday, initially fixed term for 6 months but with the opportunity of permanent.

£23,933 - £26,933 per annum pro rata + car and mileage allowance, pension and other benefits (details on request).South Manchester based with local travel and to other Being There branches as required.

The role requires an experienced manager, with good interpersonal skills, a flexible approach to work and a clear understanding of safeguarding and confidentiality. Competence in Microsoft office essential as is a full driving licence and use of a car. DBS Enhanced Disclosure and references required.

Closing date: 11th October 2024

Interview date: 17th October 2024

Location (UK): Office Hybrid* - London/Chesterfield
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Occasional travel to London, Chesterfield and Nations (Glasgow, Belfast, Cardiff) offices
 

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

This is an exciting opportunity to join the People Operations team within the People and Culture Directorate at Versus Arthritis. This role will be critical in undertaking administration tasks and processing data in relation to the volunteer and employee life cycle, along with providing advice and guidance in relation to people policy and processes.

About the role

The People Information Assistant will play a key role supporting the people journey with involvement in all aspects of the employee and volunteer life cycle including recruitment, onboarding and induction, contract variations and leaver processes with a key focus on volunteering administration. The successful candidate will also play an active part in contributing to process development and improvement and enhancing the customer experience.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Experience of human resources administration processing with a good understanding of the people life cycle.
• Passionate about delivering excellent customer service.
• Excellent planning and organisational skills, with a keen eye for detail.
• A commitment to collaboration and teamwork.
• Good Knowledge of Microsoft Office Suite, in particular Outlook, Word and Excel.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

You must be based, and hold the right to work, in the UK to apply for this position.

Application deadline and shortlisting 

• We advise candidates to apply early. In exceptional circumstances, where a high number of applications are received, we reserve the right to close vacancies ahead of the advertised date.
• Only shortlisted candidates will be contacted.

We do not wish to receive contact from agencies or media sales. 

Interview

Interviews expected: Thursday 17 October 2024 by Microsoft Teams.

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

The Upper Norwood Library Hub (UNLH) provides lifelong learning and opportunity for local communities and designs inclusive spaces for learning, wellbeing and the arts that support local communities and protect and sustain libraries. UNLH sits on the cusp of 5 London Boroughs (Croydon, Lambeth, Bromley, Southwark and Lewisham). Our professional library service is delivered by Lambeth Council, co-funded by Croydon Council; working in close partnership with the library and Council teams. We work in close partnership with library services, statutory and voluntary sector partners, connecting us to multiple communities and deeply rooting us into the heart of South London. Our library hub operates a co-created community programme focusing on sharing and learning, health and wellbeing, venue and performance and outreach activities. We promote equality through information, education, wellbeing and creative programmes that create open access and widen participation.

UNLH is managed by the Upper Norwood Library Trust (UNLT - an independent charity), formed in 2012 by local residents and a strategic priority is that we are ‘of’ our community not ‘for’ our community to ensure resident voice is central within the organisation. 

This is an exciting time to join the UNLT team as we expand our community programmes and strengthen our impact. UNLT is seeking a Community Programme Manager to manage our education, wellbeing and arts activities for children and adults. Our programmes run on site, in the community and across London. The role sits at the very centre of our work. Working closely with the Hub Director, you will make UNLT’s activity programme a reality. The role also offers the opportunity for some hands-on delivery. 

We’re looking for someone with strong people skills and exceptional organisational skills. For UNLT to have its intended impact, you will need to have a real eye for fine detail, excellent communication skills and the ability to engage empathetically with a wide range of people.

You will:

• be aligned with our values and our context.

• be skilled at communicating with artists, educators, practitioners, colleagues and partners with strong influencing skills.

• understand how the detail of programme planning feeds through into outcomes and you’ll be able to evaluate those outcomes in a systematic way. 

The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to service users and staff in drug and alcohol, hostel and homeless services, increasing hepatitis C awareness, access to testing and referral to treatment, for people living with hepatitis C.

Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.

Working under the guidance of the West Yorks Peer Programme Manager, this post will continue the development of the project, recruiting and coordinating peers across identified areas of the West Yorkshire ODN network. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, hepatitis C testing in community settings, ensure that service users are referred and supported through hepatitis C treatment and care.

This post will require extensive travel across the region and the post holder is required to hold a clean driving licence and have their own vehicle for work related travel.

Are you passionate about alleviating poverty and seeing communities transformed? 

Do you have experience in volunteer and project management? 

Aim of the role:

To head up an exciting charity on the Barton estate, leading volunteers and managing projects to meet the needs of the local community. 

About Love Barton 

Love Barton is a faith based charity established in 2022 to tackle systemic issues that keep people and families in poverty and to release them to flourish in all areas of life, focused on the Barton estate on the outskirts of Oxford. 

The charity originally grew from Barton Community Church and continues to operate in close partnership with this Church. 

About the Role

The focus of the role is to lead Love Barton during the Charity Manager’s maternity leave, managing the existing projects detailed below, as well as working with the Trustees on fundraising. 

Projects

Health & Wellbeing: 

Hear4You is a listening service set up to support people in the community who are struggling emotionally. We receive referrals from our local GP surgery and people are matched with a volunteer listener for up to twelve 1-2-1 sessions. 

We also run an emergency foodbank twice a week in partnership with CEF , and are in the process of setting up a pantry in partnership with Mercy in Action to support 25 struggling families with ongoing food poverty support. This will be delivered by volunteers but will need general oversight from you. 

Your job would be to:

• Recruit, train and support volunteers

• Manage these projects to ensure they run smoothly and safely

Youth:

Know Your Worth is an eight week self esteem course for teenage girls run twice a year for local young people followed by 6-12 months of mentoring. We have a small team of volunteer mentors and a trained volunteer leader who runs the course. 

We are also setting up regular opportunities to gather the girls who have completed the Know Your Worth course for ongoing support. 

Your job would be:

• Support the Know Your Worth Leader (volunteer role) in organising and running our Know Your Worth course for teenage girls, overseeing sign ups, communications with families, safeguarding and health & safety.

• Recruit, train and support volunteer mentors to ensure mentoring programme runs effectively and safely. 

• Develop and manage our monthly/termly sessions for those who have attended a Know Your Worth course

Flourishing Families:

In response to local need, we want to provide support for families before they reach crisis points. We do this through 1-2-1 pastoral support and the Kids Matter Parenting courses as well as hosting seasonal family events and a weekly toddler group that’s run in partnership with Barton Community Church. 

Your job would be:

• To provide and coordinate targeted pastoral care to individual families in need. 

• To organise and deliver a termly, seasonal community event ideally in partnership with other local groups and organisations

Other key tasks/responsibilities 

• Enable the work, relationships and partnerships of Love Barton to continue and, expand the reach, visibility and community integration of the charity 

• Network with other key providers and stakeholders in Barton and attend community meetings to represent Love Barton 

• Work with the trustees to identify funding streams to sustain the role and projects

• Lead all recruitment, training and management of volunteers including ensuring safeguarding training and DBS certificates are up to date 

• Line-manage any sessional staff

• Manage the budgets for each project, evaluating outcomes and supporting the reporting to funders and trustees 

• Meet regularly with the BCC leadership team to ensure a close partnership 

• Attend regular supervision and commit to personal development 

Who we’re looking for

The successful applicant will be

• Passionate about alleviating poverty and seeing people thrive

• A leader, able to inspire and motivate others but also a team player

• Compassionate and empathetic - able to understand the needs of the community

• Someone with strong people skills; able to build authentic relationships with community members as well as with funders, church leaders and key service providers

• Able to communicate effectively with people and relate to groups of different ages and backgrounds 

• Experienced in managing people, particularly volunteers 

• Experienced in serving people in disadvantaged communities (experience focussed in one or more of the following areas: family support, community work, pastoral care, youth work) 

• Strong in organisational skills and the ability to self-motivate and manage time effectively 

• Committed to self-care and ongoing personal development 

• Knowledgeable and experienced in safeguarding and DBS policy and practice

Essential

• There is a genuine occupational requirement for the holder of this post to be a practising Christian. 

• Right to work in the UK

• The post requires an enhanced DBS check

Closing date: Friday 4th October 12pm

Interviews: Wednesday 9th and Thursday 10th October

Open to a mid December or beginning of January (2025) start. 

We are seeking an Overnight/Weeked Project Worker to join our team. In this crucial role, you will ensure our main site is a safe and welcoming environment and provide support to residents during evenings and weekends.

Your responsibilities will include overseeing the smooth operation of our services, collaborating with team members to ensure residents' wellbeing, and managing evening volunteers. If you are passionate about helping others and thrive in a supportive environment, have experience of working with homelessness or complex needs, we would love to hear from you.

About MediCinema

MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.

Our purpose-built in-hospital cinemas are designed to accommodate patients in hospital beds and wheelchairs, on drips or with monitors. MediCinema provides a warm, welcoming and safe place that enables patients to escape the ward and have much needed breathing space - to have quality time together with loved ones, connect with the wider world, and forget their pain. From all our impact evaluation and with over 24 years’ experience, we know this equips people with the tools to navigate the stress and difficulties that come with illness, to create positive memories, positive healthcare experiences, and to help build resilience.

The Role

We are looking for a Deputy Cinema Manager to join the existing team at the Chelsea&Westminster Hospital in London, working closely with CW+, the official charity of Chelsea and Westminster Hospital NHS Foundation Trust. The roleholder will also be required to provide cover to our other London-based MediCinemas at Guys and St Thomas’s Hospitals.

The post-holder will work with the Cinema Manager and the team of nurses and volunteers who support our MediCinema, and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.

We run 4 regular inpatient screenings each week which includes evenings and weekends. The roleholder will be required to work on a shift pattern to include weekends and evenings each week. There will also be a programme of additional Tailored and Personal screenings on top of these regular inpatient screenings. 

The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.

Main Tasks and Responsibilities

Service Delivery

• Support the Cinema Manager in delivering a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings and at weekends so the role requires regular evening and Saturday working.

• On screening days be responsible for:

o Marketing the service through the hospital’s wards, organising collecting and returning patients, and for safety and care in the cinema itself.

o Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.

o Preparing and operating the digital projection equipment for the screening, ensuring that films are screened to the highest technical standards at all times. Training and ongoing technical support will be provided for this.

o Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly and that, where appropriate, consent forms are obtained for photographic or filmed records.

o Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.

o Keeping accurate monitoring and operational records, including contacts and database updating as required

• Help the Cinema Manager collate, analyse and report back on agreed metrics and KPI’s

• Assist with arranging and running any special events and special screenings

• When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with particular hospital departments and patient groups.

• Support the development and roll out of any new type of screenings we embark on.

• Support the delivery of our complementary bedside services, such as our Disney ‘Moments that Matter’ work.

Nurse & Volunteer Management

• Help the Cinema Manager build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include assisting with recruitment and creating monthly rotas.

Marketing and Relationship Management

• Be proactive in marketing the service within the hospital, building key relationships with hospital staff and members of CW+.

• Help develop and manage effective partnerships throughout the hospital and community

• Representing the organisation effectively and compellingly at all times.

• Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include fundraising events, live performance and other relevant activities.

Administration and other duties 

• Deputise for the Cinema Manager as and when required.

• Provide holiday or emergency screening cover when required.

• Help manage the collection, loading and returning of films.

• Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events.

• Contribute to the strategic development of the Chelsea&Westminster MediCinema, operations and MediCinema as a wider organisation

• Communicate effectively with all team members, ensuring an inclusive and whole organisation approach

• Undertake other tasks, projects and duties as reasonably required.

MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.

Location: Remote/home-based, with occasional travel for client work in England.

Closing date: 8.00 on Monday 30 September.​

Shortlisting date: Wednesday 2 October to Monday 7 October.

Interviews: Week commencing Monday 14 October.

About the role

We're looking for associates to join our pool of consultants and trainers on a freelance basis.

​From local and national support services to green spaces, sports clubs, museums and the arts, voluntary organisations and volunteers are a vital part of communities across the country.

As the membership community for charities and voluntary organisations, NCVO has championed volunteers and the voluntary sector for over a hundred years.

​A key part of our offer is our direct support to voluntary organisations of all sizes through our consultancy and training service. We run this service as a social business, providing cost-effective and high-quality support focusing on the areas that matter most to charities. Our work generates income and valuable insights to support NCVO in achieving our mission.

​Our business is growing. We’re looking for a small number of passionate, skilled and innovative team players to work with us on a freelance basis to help us provide expert support to charities across England.

​We’re looking for support across all our consulting and training areas. We’re particularly keen to hear from candidates with the following skills and experience.

​Consultants (with training skills is a plus)

• ​Governance
• ​Strategy and impact
• ​Leadership and organisational development
• ​Volunteering strategy and management

​Trainers

• ​Charity finance
• ​Project management
• ​HR and people management
• ​Safeguarding
• ​Funding, fundraising and income strategy

​Your experience might come from the charity sector or beyond. You don’t need to have worked as a consultant before, but we need you to be a team player who is curious, analytical, and motivated to create change for our clients.

​We want to hear from a diverse range of applicants. Whether you have experience in all the areas outlined here or experience in some with a drive to learn and grow, please consider making an application.

Equity, diversity and inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector.

We want this to be reflected in the diversity of the people who work with us. We welcome submissions from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience.

If you tell us you’re disabled (according to the Equality Act 2010) and your application meets the minimum criteria for each specification listed in the job description, we’ll interview you for the role. We’ll make reasonable adjustments during each recruitment stage to ensure it’s inclusive and works for you.

If you have access needs or require reasonable adjustments as part of the recruitment process, please email us.

How to apply

For more information and to apply, please click on the Apply button.

​If you have any queries regarding our vacancies or experience any issues applying, please email us.

About NCVO

We are the charity for charities. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of around 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued.  We bring charities together so they can learn, connect, and create greater impact.

As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

With over 1350 active volunteers, volunteering lies at the heart of St Peter’s Hospice. Our retail, fundraising and clinical teams rely on volunteers to keep them thriving. We have an exciting opportunity for a Hospice Neighbours Coordinator to help us meet the social and practical support needs of our patients and their carers.

About the role:

Supporting someone at the end of their life is not just about providing medical care. Individuals and communities add an important layer of extra support allowing the normal and every day to continue. As part of the Compassionate Communities agenda, our Hospice Neighbour project brings together our patients with people from their local community who provide simple social and practical support for a few hours each week.

The Hospice Neighbour Coordinator role makes this happen! The successful candidate will be responsible for developing this important service. They’ll act as a single point of contact providing timely advice and guidance for project volunteers, facilitate bi-monthly volunteer support group sessions and build relationships with both internal and external referral partners. There is a strong demand for this wonderful project and this role is a fantastic development opportunity for the service and the successful candidate.

We’re looking for a highly organised, capable and positive volunteer project coordinator. You will understand asset-based community development and have insight and experience of the issues that affect an individual at end of life. You’ll have great interpersonal skills, be approachable, open, and able to communicate with volunteers and staff across the organisation. You’ll demonstrate excellent attention to detail and accuracy in your work, have a positive solution focused outlook, and the ability to prioritise and manage a broad workload.

What we can offer you:

• Salary £27,000 – £30,000 per annum (FTE), dependent on experience.
• Working hours are 15 hours per week.
• Office location: Brentry

Due to the nature of the work involved, this role is exempt from the ROA and the jobholder will be required to undergo a Disclosure and Barring Service Check. 

We will be screening and offering interviews as we receive applications and therefore strongly encourage applications as early as possible to avoid disappointment.

We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for job if they don't tick every box. If you are excited about working for us and have most of the skills or experience, we're looking for, please go ahead and apply. You could just be what we are looking for! 

All applicants must be eligible to work in the UK before they apply for a vacancy and be able to provide evidence of this 

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Location: Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT with some local outreach work to be undertaken

About the role 

Working across the Crisis Brent teams you will lead on the delivery of our volunteer programme and member involvement opportunities. You will be responsible for the recruitment of new volunteers, the support of existing volunteers and volunteer supervisors to maintain a positive volunteer experience. You will work across teams to ensure volunteer’s experience of volunteering is positive and play a key role in volunteer retention. You will be collaborative and dynamic in working with the team to identify and develop new volunteering opportunities.  You will have the ability and confidence to increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will be flexible and innovative in reaching a diverse group of people from across the local community.

You will have experience of working with people who are social excluded and have lived experience of homelessness. You will understand the importance of delivering equitable services and can empower our members to share their experience and contribute to continuous service adaptations and improvements. You will be creative and inclusive in establishing Brent-specific member involvement opportunities so members can influence our service locally. You will work across teams to ensure we deliver our service with people experiencing homelessness, instead of delivering a service to people experiencing homelessness. You will work with the central Crisis team to respond to member involvement opportunities, influencing policy and providing members with the opportunity to share their story with the wider public and media.

About you 

• Experience of developing and implementing volunteer programmes.

• Experience of working with socially isolated and excluded groups. 

• Awareness of psychologically informed approaches.

• Person-centred, sensitive, and empathetic to the needs of members.

• A track record of successful partnership working. 

• Flexible and adaptable to change.  

• A strong team player, able to use own initiative and reflect on own practice.

If you’re interested learning more about this role, we invite you to attend an open evening on Tuesday 1 October from 5.30 – 7.30pm at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 6 October 2024 at 23:55

Interview date and location: Wednesday 16 October 2024 at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.

Can I use Artificial Intelligence (AI) technology for my application? 

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

Chapter2 is a young and growing charity that is uniquely focused on helping one of the most at-risk groups within our communities: fatherless boys. Millions of boys in the UK are growing up without any meaningful contact with their father and the consequences can be profound. Chapter2 is combatting this worsening trend across Reading by offering dedicated long-term male mentors for fatherless boys.

We have two mentoring programmes:

1. Partnership programme: The provision of trained and assessed mentors for young persons is achieved in partnership with a “Partner Organisation” such as a local church. 

2. Centralised programme: The provision of trained and assessed mentors for young persons is achieved independently by Chapter2. 

This role is an exciting opportunity to help grow our Centralised programme. This role is ideally suited to an outgoing self-starter who is comfortable working within an open and fast-moving environment. 

The main purpose of the role is to recruit, train and supervise mentors.  We are looking for a highly motivated individual whose personality, experience and skills are flexible and adept in navigating a range of responsibilities. We would consider either a part-time (minimum 3 days a week) or full-time position for this role. 

As a charity with a Christian ethos, we want to bring our faith to the work we do and the men we work with. We are looking for someone with a deep-rooted Christian faith that plays a key role in their everyday life, seeking the guidance of the God’s will in all key decisions.  Therefore, under the Equality Act 2010, this post has an occupational requirement to be a Christian.

Job description 

General 

• Support the continued growth of the charity as it seeks to respond to the significant need in the Reading area for mentors for fatherless boys. In particular, through providing support for the Centralised programme. 

• Being supportive and sympathetic towards Chapter2’s Christian ethos. 

Mentors 

• Develop and implement a strategy for recruiting new male mentors for the Centralised programme. 

• Assess and train volunteer male mentors. 

• Monitor the progress of the mentoring relationship through regular in-house monitoring and supervision. At the minimum you will hold monthly meetings with mentors to review progress either virtually or in person. 

• Utilise feedback to engage and encourage mentors (videos, statistics, testimonies) and to contribute to the wider Chapter2 external communications. 

• Help to develop, attend and present at training or recruitment events. 

• Attend group activities and mentor events. 

Mums/Guardians and Mentees 

• Support in updating our referrals database on Charity Suite (you will be provided with training on how to use this system). 

• Manage regular communication with mums/guardians. 

• Arrange and attend pre-matching and matching meetings. 

• Attend professional meetings when appropriate.

• Attend Mums/Guardian events.

• Contribute to the ongoing assessment of the centralised mentoring programme through the co-ordination of an external evaluation process. 

Safeguarding 

• Remain proactive and alert with regards to any safeguarding matters and help deliver a robust safeguarding culture within Chapter2. 

Skills and experiences 

Essential 

• High level of initiative. 
• Ability to work independently and prioritise workload. 
• Ability to manage multiple work-fronts and deliver objectives. 
• Excellent interpersonal skills and comfortable working within a small team. 
• Experience with managing and supporting volunteer groups. 
• Excellent verbal and written communication skills. 

Desirable 

• Ability to build and maintain relationships with external individuals and organisations. 
• An understanding and passion for helping vulnerable young people.
• Highly organised with strong IT skills
• Willingness to learn. 
• An understanding of early life trauma and its impact

Initially this is a one-year contract with a 3-month probationary period. 

Work Location: Reading Area. This role is predominantly home-based.  During the probationary period, two days per week will be face-to-face. The role will require regular face-to-face meetings in the Reading Area. 

The role will require the successful candidate to have a DBS Enhanced Disclosure. 

Please send your CV together with a covering letter detailing why you are suitable for this role. Applicants without a covering letter will not be considered for the role. 

Interviews will be held w/c 28 October 2024. 

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Volunteer Assistant will support the Volunteer Manager in daily operations related to the management and coordination of volunteers. This role is crucial for maintaining the efficiency and effectiveness of our volunteer programmes, contributing to our mission of serving Humanity.

This position is open to both full-time and part-time applicants.

About the Role:

1. Assist with the development and maintenance of volunteer application packs.
2. Support the recruitment of volunteers across the organisation.
3. Ensure accurate record-keeping of volunteer information in compliance with the Data Protection Act and GDPR.
4. Lead on organising and managing volunteer involvement in events and activities, ensuring effective briefing and debriefing.
5. Network with external institutions such as schools, colleges, and community organisations to expand the volunteer pool.
6. Monitor and ensure the health and safety of volunteers during campaigns and activities.

About You:

To be successful in this role, you will need:

1. Experience handling sensitive information, knowledge of confidentiality best practices, GDPR compliance, and safeguarding protocols.
2. Experience working in a diverse team.
3. Ability to supervise, mentor, and motivate volunteers or staff, ensuring high levels of engagement and performance.
4. Good interpersonal, communication skills with an approachable personality with stakeholder (internal and external).
5. Excellent time management, reliability, and organisational skills, proven ability to manage multiple tasks simultaneously.
6. Ability to develop and maintain strong relationships with key stakeholders, enhancing collaboration and program success.

Why you should apply:

Join Muslim Aid as a Volunteer Assistant and support the Volunteer Manager in managing and coordinating volunteers. Your role will be key to maintaining our volunteer programmes' effectiveness, directly contributing to our mission of serving humanity. If you’re passionate about making a difference and want to work in a values-driven environment, this role is for you.

Benefits you will enjoy working for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.

The Family Services Coordinator is responsible for providing families (parents/carers and children up to ten years) affected by cleft with opportunities to access accurate information, connect with each other and form supportive communities. They will champion CLAPA volunteers and will lead on the development and effective delivery of our volunteering strategy.