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OVERVIEW AND JOB PURPOSE
Pump Aid is a dynamic, award winning and growing organisation, which is promoting a radically different approach to aid and development in the WASH sector by establishing Malawi’s first social impact business (Beyond Water) focused on delivering reliable access to clean water for rural communities. We challenge conventional development programmes by taking a business-based approach that ensures long term sustainability and impact for the communities we work with. Clean water results in better health, increases educational attainment and reduces inequality for women and girls across Malawi.
To support our mission we are recruiting a Communications and Fundraising Officer to help deliver on our ambitious growth plans to reach 2 million people by 2030. The successful candidate will be a highly motivated person with strong communication and interpersonal skills, who can plan and create compelling communications to increase awareness of our work and engage new and existing supporters. Furthermore, you will lead on key areas of our fundraising strategy including annual fundraising campaigns, individual giving and small trusts and foundations.
Roles and Responsibilities
- You will lead on defined elements of Pump Aid’s fundraising strategy: scoping, applications, reporting and management (to largely small to medium sized trusts and foundations, community funders and individuals.)
- You will develop and manage a schedule of compelling communications across a number of channels including social media, web and print that will grow engagement with Beyond Water’s mission.
- You will support the Head of Development to pitch to social impact and philanthropic investors by finding creative ways to differentiate ourselves from traditional approaches to international development.
- You will take responsibility for managing and administrating fundraising income, using Salesforce CRM to keep up to date records of donations, keeping donors updated through regular reports and leveraging annual campaigns including the Big Give Christmas Campaign to maximise individual giving donations.
- Maximise the value and duration of donor support through excellent stewardship and relationship management.
- While office hours are notionally 9:00am to 5:30pm, the demands of a business focussed on Africa, with donors in the UK, USA, Europe and Asia mean a degree of flexibility is required.
Candidate Profile
1. Strong experience in planning and executing communications plans across a variety of mediums (social media, website, blog posts, impact reports) to grow awareness and engagement with the work of our social enterprise
2. Demonstrable success in fundraising within the charity sector; scoping, prospecting, proposal writing and reporting.
3. Excellent written and verbal communication skills with the confidence to present to a variety of audiences
4. Experienced in home working and able to self-motivate and develop and execute personal work and action plans with limited face to face supervision
5. Demonstrable ability to prioritise and manage conflicting outcomes and objectives and ensure the right job is completed at the right time
6. Works well in a small, dynamic team
7. High level of computer literacy – Canva, Microsoft Office, Salesforce or similar CRM software
8. Well organised and can prioritise work to meet deadlines
9. Experience working in international development is preferable.
10. Right to work in the UK
We will be reviewing applications and inviting promising candidates to interview on a rolling basis
The client requests no contact from agencies or media sales.
As Supporter Engagement Administrator, you’ll play an important role making this vision a reality by keeping our supporters informed, engaged and recognised for their contribution.
The key purpose of this role is to be the first point of welcome for both organisations, handle supporter enquiries as well as making sure that supporters feel engaged and appreciated.
All We Can/Y Care International is looking for a Supporter Engagement Administrator to join our small and dynamic team and make a difference through engaging with our supporters. In this role, you’ll help us to maximise our income, so together with our partners we can support more people to fulfil their potential.
All We Can is an international development and relief organisation, working to see every person’s potential fulfilled. It was founded by the Methodist Church in the 1930s.
Y Care International supports local opportunities for vulnerable young people and their communities across the globe, to change lives for the better. It was founded by Sir Terry Waite in collaboration with the YMCA movement in the 1980s.
From 1 September 2021, All We Can and Y Care International began a formal, strategic partnership – combining efforts to tackle poverty, inequality and injustice in some of the world’s most marginalised communities. We work as one organisational team, presenting as two unique brands, fulfilling two separate, but symbiotic, strategies.
At All We Can/Y Care International we want to see every person's potential fulfilled. We work through partnership alongside our global neighbours most impacted by disasters, poverty and injustice to enable flourishing and resilient communities.
Key responsibilities of the role include:
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Managing the info@ email inboxes and incoming phone calls to ensure supporters’ enquiries are addressed.
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Administrating community fundraising and sponsored events, including marathons and local fundraisers and coordinate the advertising of these with the Communications Team.
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Work in collaboration with the Communications & Advocacy Team on developing responses to press related stories or announcement and Q&As for new campaigns, and emergencies.
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Collect and communicate relevant stories, trends and activities from supporters to the wider team where appropriate.
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Input information into the database pertaining to supporters, ensuring that records are updated on a regular basis.
Requirements of the role include:
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Good interpersonal skills, including a friendly telephone manner and the ability to build cross-cultural relationships.
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Good numeracy and literacy skills and attention to detail.
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Excellent customer or supporter service experience and a can-do approach to problem solving and new challenges.
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Proficient in computer skills, including use of Microsoft Word, Excel, Outlook and PowerPoint.
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Ability to work effectively in a team.
For full list of responsibilities and role requirements, please see the application pack.
The client requests no contact from agencies or media sales.