Social Welfare Jobs in Home Based
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- Salary: in London: £47,304 / Out of London: £44,753
- Hours: up to 35 hours
- Contract type: fixed term - up to 24 months.
- Location: we really don’t mind, working anywhere in the UK from home would be fine. There will be occasional travel to meetings in the UK (mainly in London and Bristol so you need to be able to travel there.) Depending on your location you may be able to work in a hybrid way in our Bristol or London office
- Closing date: 20 October 2024
- Week commencing interview date: 4 November 2024
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
This is an awesome role focussed on improving our ways of working and processes when it comes to those who support us. We want all of our supporters to have a first class experience when they decide to donate their time and/or money to supporting children and young people with cancer and their families. However we know that as an organisation we have more to do to make this happen and the time is now.
Working in Income Generation, this role will take a recently conducted diagnostic carried out by a business improvement consultant and not only work through the next steps but make change happen, prioritising the areas with the biggest wins. This role really will have a lasting legacy in the organisation.
We're not just looking for someone to map change, this person will lead operational design and process re-engineering that transforms the Income Generation directorate and it's workforce into high achievers.
You’ll be based within the Project Management Office (PMO), a supportive team of professionals that lead transformational change across the organisation as well as corporate planning. You’ll also have close relationship with the Head of Planning and Strategy in Income Generation as well as the Associate Director Supporter Engagement.
This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Building on the diagnostics carried out already within Income Generation directorate to optimise organisational design and scope improvements.
- Using the diagnostics to identify pain areas, develop a sequenced plan to tackle these issues and then implement the plan to improve performance, processes and services i.e. “getting hands dirty”.
- Embedding a culture of improvement in the organisation and developing these capabilities within the workforce.
- All of these activities will involve facilitating workshops, engaging audiences with tailored communications, debating and negotiating ideas with leaders, managing governance, risks and dependencies, evaluating progress etc.
What do I need?
The key skills we’re looking for in this role are:
- Experience of delivering transformational change by using process improvement principles & methodologies such as TQM, Kaizen, Lean Six Sigma to design services and processes that deliver value, efficiency, higher quality, lower costs and better results
- Ability to do big picture thinking and drive the change that is needed, don’t sit back and react to the change that is happening.
- Challenging directly with assertive communication style balanced with caring deeply through consultative and listening skills.
- Being curious, looking beyond the obvious to get the real picture.
- Being proactive to get stuff done but in a flexible way, not being tied to a solution and having a healthy dose of pragmatism
- Strong analytical and evaluation skills.
- Creative thinker and ability to encourage innovation amongst colleagues
- Ability to deal with ambiguity and make smart decisions with limited information and changing priorities as well as support people to define issues.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Citizens Advice Elmbridge West
We are based in the town centre of Walton on Thames, with easy access to Walton railway station. We are members of the National Association of Citizens Advice and hold the AQS Quality Mark for Generalist Advice and are approved by the Financial Conduct Authority for Debt Casework.
We value diversity and aim to develop a team of trustees, staff and volunteers who reflect the community we serve. We are committed to putting the community at the heart of everything and we do so we can help anyone in the area to find a way forward.
The role
An exciting opportunity has arisen for someone with great interpersonal skills and an advice background, to manage our advice services.
The successful candidate will be responsible for the day-to-day delivery of advice services including oversight of training, supervising the quality of advice given and managing the performance of staff and volunteers. This busy and varied role will rely on your ability to bring out the best in the team as well as to ensure the highest quality of advice across our many and varied projects.,
You will be part of the Senior Management Team, inputting into the running of the office. You will ensure new initiatives are implemented smoothly and that volunteers, staff and supervisors are appropriately supported and developed.
What we give our staff
- Fantastic opportunities to develop a career in the voluntary sector
- Excellent training opportunities
- An organisation that is committed to its employees, valuing their knowledge, creativity, and flexibility.
- A pension scheme with an employer contribution of 6%
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Director – Liverpool – Circa £42,000 + Benefits
Feeding Liverpool is the city of Liverpool’s Food Alliance; connecting and equipping people and organisations to work towards good food for all. Much has been achieved already, but there is still a long way to go. Liverpool has high levels of food insecurity, stark health inequalities and a community food movement that is vulnerable to food inflation and supply issues.
We are now looking to appoint to the post of Director. This will be a high-profile appointment that will play a pivotal role in influencing and engaging with both local and national stakeholders whilst raising the awareness of the movement on local and national platforms.
It is an exciting time to join. The organisation is in excellent health, having secured stable funding and, built a creative and dynamic staff team, all supported by a strong Trustee Board and a committed group of partners and member organisations. Daily you will work with the inspirational people who work together to build a city based on good food for everyone.
Key Responsibilities:
- Oversee the delivery and continued evolution of the Liverpool Good Food Plan
- Stimulate and encourage the emergence of projects and programmes.
- Oversee the management of contracts and partner relationships.
- Synthesize research, data, lived experience and policy.
- Promote the values and principles of Good Food Plan working.
- Monitor sustainability of the organisation.
- Lead the fundraising strategy.
- Lead the safeguarding policy and processes.
- Oversee the Feeding Liverpool and Good Food Plan communications and social media policies and processes.
- Work alongside an external fundraiser.
- Manage the finances and ensure reporting requirements are met.
We are looking for someone who is a natural leader with the ability to build and maintain positive relationships with people from all communities whilst being able to positively influence the city’s strategic leaders. Whilst you may not come directly from a food insecurity background, it is essential you have a thorough understanding of the context in which Feeding Liverpool is working, and a passion and drive to make a positive impact.
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Generalist Advice Worker/Advice Session Supervisor or Trainee position
Post funded by Southwark Council
This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor to consolidate their skills and experience or as a development opportunity for an advisor to train to become an Advice Session Supervisor within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 - £33,194 for the first six months whilst undertaking the training.
The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.
The role includes:
- Providing advice to the public and undertaking casework on social welfare law issues
- Supervising advice and gateway assessment sessions
- Supporting and supervising staff and volunteers
To be successful you will need:
- Recent experience of giving advice to the public. This should include having undertaken advice casework.
- Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Monday 30th September 2024
Interviews: Wednesday 2nd October 2024
For further information and an application pack please click the apply button
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Senior Grants Manager
The Bloom Foundation
London with 3 days in the office in Camden and 2 days working from home and some national travel (prior to probation this will be minimum of 4 days in the office with 1 day working from home)
Salary £50,000-£55,000 depending on experience
Permanent
Full time, with flexible working hours
Excellent benefits including 25 days annual leave plus 8 bank holidays., employers pension contribution of 3%, private healthcare, onsite employee gym and café
Are you an experienced grants manager seeking an opportunity to make a meaningful impact? Are you passionate about making a difference, bringing out the best in others, acting with integrity, and delivering effectively and efficiently?
Charity People are delighted to be partnering with The Bloom Foundation, a growing UK-based family trust dedicated to "Helping communities thrive". Since its establishment in 2011, the Foundation has focused on addressing key issues and promoting positive change in the communities it serves through strategic grant-making and partnerships.
The foundation donates £5-6 million a year in operational grants and funds a diverse portfolio of charities in the UK and Israel. Its focus areas include mainstreaming a preventative approach to health, creating a more cohesive society in Israel, and strengthening the UK Jewish and Brighton communities.
As the Foundation's portfolio and engagement across its funding areas has grown over the past few years, they are now seeking a highly skilled and experienced Senior Grants Manager to join their small, dynamic team.
The Senior Grants Manager will play a key role in managing the Foundation's grant-making efforts. Supporting grantees over a multi-year journey to helping them achieve their goals, the Senior Grants Manager will need to be an excellent relationship-builder, with a strong knowledge of philanthropy, and a dedication to enhancing impact through effective grant-making.
Key responsibilities
- Grant Management & Compliance: Oversee all stages of the grant lifecycle, ensuring alignment with Foundation guidelines, values, and objectives.
- Relationship & Stakeholder Management: Cultivate strong relationships with grantees, charities, and non-profit organisations, acting as the primary point of contact.
- Strategic Planning & Funding Prioritisation: Collaborate with leadership to design and implement strategies that reflect the Foundation's mission and goals, while identifying emerging opportunities.
- Evaluation & Reporting: Monitor grantee outcomes, assess programme effectiveness, and prepare detailed reports for stakeholders and board members, highlighting impact and progress.
The Senior Grants Manager will have at least 5 years' experience in grant management, preferably in a philanthropic or not-for-profit organisation, or experience of grant-making, carrying out grant assessments and grant reports. The successful candidate will have a strong level of analytical skills, strong experience of working with a grant management database (The Bloom Foundation uses Blackbaud) and an interest in learning from grant making to inform future practice. You will be an excellent communicator with the ability to present complex information clearly and concisely and the ability to think strategically. You will have good relationship building skills and a high level of diplomacy and able to deliver in a fast-paced environment. You will be proficient in office software packages, including MS Office and Excel and confident working accurately with figures.
The successful candidate will be a collaborative team player. You will be interested in and committed to contributing to the overall success of a small and highly motivated organisation with a versatile and flexible approach and a "can do" attitude.
The role is based in a modern, vibrant office in Camden on the canal. You will initially work 4 days a week in the office with 1 day from home. Following a successful probation period, your working pattern will be a minimum of 3 days in the office with 2 days from home. There will be some evening events, and some travel involved nationally to visit grantees. The Bloom Foundation benefits from the use of a gym and a café which serves healthy food and is available for employees of the Foundation. The culture is friendly, flexible and sociable. Please note this role is subject to background checks due to working within a family foundation.
This is a fantastic opportunity to play a pivotal role in managing The Bloom Foundation's grant-making activities. If you are excited by this role and have the relevant skills and experience to apply, we would be delighted to hear from you.
How to apply:
The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to or contact Jen for an informal confidential chat about the role and for further details about next steps. The closing date is Thursday 3 October. Panel Interviews will take place the week commencing 14 October, with the final interviews taking place the week commencing 28 October.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Head of Operations
We’re looking for a Head of Operations to support the ongoing growth and development of an exciting charitable organisation.
Position: Head of Operations
Location: Remote, with occasional UK travel to meetings and events (travelling expenses and subsistence paid)
Hours: Part-time: 0.6FTE – 08.FTE
Contract: 2-year fixed-term contract
Salary: Up to £43,000 pro-rata depending on experience
Closing date: 12 noon Friday 4th October
About the role:
We are seeking a Head of Operations to work with the CEO and senior leadership team to manage a broad scope of operational functions, including workplace governance, people management, digital support, data and risk management. The Head of Operations will be a collaborative and hands-on professional with project and people management skills, a track record of operational change management, and the ability to inspire colleagues in new ways of working that ensure the efficient day-to-day running of the Foundation - driving system, quality and process improvements.
Key areas of responsibility include:
- Working with the CEO to deliver effective day-to-day operations for the organisation, managing the Operational Excellence Workstream and our approach to Quality.
- Oversee HR, culture and people function, including recruitment, retention, performance evaluation, employee learning & development, working with our external HR advisors when required.
- Promote a culture of equity, inclusion and collaboration, nurturing a positive and supportive environment for all.
- Embed cross-team working, building key relationships and highlighting synergies across our working practices to deliver efficiencies and improvements.
- Oversee compliance with relevant legal, regulatory, and ethical standards, ensuring all policies are current and regularly reviewed, including annual review by trustees (e.g. GDPR, Charities Commission) and manage our Complaints process.
- Lead on the management and implementation of safeguarding - ensuring appropriate policies, training and guidance are regularly reviewed.
- Support the CEO in maintaining strong governance and adherence to best practices in charity governance and reporting, including keeping the risk register up to date and progressing actions.
- Produce management reports for the CEO and Trustees as required, supporting the Annual Report & Accounts production and Board of Trustees administration.
- Oversee cyber security and coordinate IT support services, including the Foundation’s IT and digital platforms – maintaining licenses, agreements and contracts.
Essential knowledge, skills & experience include:
- Previous experience in a Senior Operations management role, preferably in a charity or not-for-profit setting
- Strong leadership qualities to lead operations and fulfil an executive function
- Reliable with a high level of discretion and integrity – able to deal with sensitive and confidential matters
- Excellent IT and digital skills including Microsoft Office 365. Skilled in using workplace systems including Teams and SharePoint
- Exceptional interpersonal, verbal and written communication skills
- Experience of managing compliance and risk, including safeguarding and GDPR – able to identify and respond to organisational risks
- Exceptional people management and coaching skills with experience of managing HR and L&D functions
- Excellent project management and organisational skills, able to multi-task with attention to detail
- Demonstrable commitment to ED&I, and actioning this through an inclusive culture and positive working practices
- Strong analytical and problem-solving skills
- Risk management: able to identify and manage organisational risks and operational issues
About the organisation:
The Employer is a UK charity that helps people rebuild their lives after gambling harm. The foundation's programs focus on:
- Restoring mental, physical and emotional wellbeing
- Overcoming isolation and reconnecting with a healthier support network
- Rediscovering confidence and self-belief
- Identifying practical coping strategies
The foundation's programs are free and include support from Recovery Coaches who have their own lived experience of gambling harm. The programs help people build stronger, more holistic recovery capital, in order to sustain a positive recovery with reduced vulnerability to relapse
How to apply
Send your CV and a cover letter before the closing date. Your letter should explain your skills and interests and what you would bring to the role. Please explain why you are motivated to apply for this role, applications without cover letters will not be considered.
Diversity, Inclusion and Safeguarding
The employer is committed to creating an inclusive culture. We understand the importance of incorporating all aspects of diversity, equity, and inclusion in everything we do. We aspire to increase the diversity of our team, and we encourage candidates with a range of work and life experiences to apply, in particular people from ethnic minority groups, who are underrepresented in our organisation.
We believe everyone should feel safe in their working environment and be supported to achieve their potential. This role will require an Enhanced DBS check and be subject to satisfactory references and online checks, but experience with the CJS is not an automatic barrier to joining our team.
You may also have experience in areas such as: Director of Operations, Operations Director, Operations Manager, Head of Operations, Regional Operations Director, Multi-site Manager, Multi-site Director, Senior Operations Manager, and Senior Operations Director.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
ID: 1287Service Manager
Service: Norfolk and Suffolk
Salary: Starting at £36,477 FTE per annum, rising to £40,699
Location: Hybrid working and will need to be able to travel throughout Norfolk and Suffolk
Hours: 37 hours per week - Will consider occasional evening and weekend working
Contract: 18-month contract with extension subject to funding
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a Service Manager to join our Norfolk and Suffolk team to help support the growth of our services. You will be working closely with our SEN and Mental Health and Wellbeing teams as well as the Operational Manager to deliver high quality and innovative services to families and communities.
Ideally you will have at least 3 years’ experience of working in a mental health or SEN environment in a people management role. You will need to be a team player but able to work autonomously as well and have the ability to prioritise workload and deadlines.
You will need to think creatively with an understanding of funding and contractual requirements, which vary greatly over 7 different projects. You will be an excellent communicator with a good sense of humour.
Our teams are currently spread across Norfolk and West Suffolk so you will need to be able to travel independently around the counties with your main base being in our Swaffham office, although some home working may be required.
Main Requirements
· To oversee the for the planning, management and delivery of all services, ensuring that KPIs and CIPs are fully met.
· To work closely with the Operational Manager to ensure quality delivery of services provided the Norfolk/Suffolk team, staff and volunteers.
· To develop and review the practice wheels and Logic Models that outlines the structure and research basis of the service. To engage with the Family Action Communities of Practice, roadshows and other internal opportunities to ensure strategic aims and objectives are constantly developing.
· To ensure a high standard of quality assurance and professional practice across the staff, through clinical and line management supervision, case audits, the use of MIR, Scorecard and Service Level Reports drawing upon data, and provision of training opportunities.
· Support Operational Manger to explore and identify areas of service needs across Norfolk and Suffolk and to build network and integrational working partnerships to support this.
· To be instrumental in shaping the future of the services both in Norfolk and Suffolk as well as part of the wider Central Team.
· Be responsible for the overall management, mentoring and support of Service Coordinators and, where needed, other staff.
· Deliver Family Action’s formal Annual Appraisal process for all workers, either ‘parenting’ or ‘grandparenting’ as required.
Benefits:
- an annual paid leave entitlement that commences at 30 working days, plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
To Apply:
· Complete: the Application Form and send to inbox 29 (email address located on advert document)
· Closing Date: Sunday 13th October 2024 at 9am
·To learn more about Family Action: Recruitment Pack
·To learn more about our terms & conditions: Summary Terms & Conditions of Employment
·To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Charlotte Evans (emaild September address located on advert document).
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re partnering with Christian Aid to support their recruitment of their Digital Optimisation Analyst on a permanent basis.
The organisation offers two options of working patterns for this role. They are open to candidates doing 2 days/week in the London office (£49,000-£52,900) or fully remote candidates (£44,000-£48,200).
The Digital Optimisation Analyst is instrumental in advancing Christian Aid's digital strategy and supporting colleagues in achieving digital, fundraising and supporter engagement goals. Through utilising measurable data and analytical tools such as Google Analytics, the role provides in-depth campaign analyses, performance reports, and a deep dive into users' online activities and behaviours. The deliverable insights and contributions empower teams to make data-driven, impactful decisions that generate positive change across the organisation.
You will be the go-to expert in digital analysis (particularly GA4), working closely alongside a variety of teams to maximise the reach, engagement and conversion of digital journeys.
Key skills include:
· Demonstrates significant working knowledge/experience specialising in digital analysis and Insight
· Significant experience in producing analysis/reports with strong narratives from a variety of digital sources (including Google Analytics 4, email marketing, social insight, META and other tracking/performance monitoring tools) to inform and optimise marketing, fundraising and conversion rate strategies.
· Proficiency in statistical analysis to identify trends in data (e.g. descriptive and comparative statistics correlation, hypothesis testing, regression/data modelling), robust A/B testing, and project optimisation.
· Advanced understanding of tools and frameworks for monitoring the performance of digital marketing and products, including Google Analytics dashboards and custom reports.
· Advanced understanding of Google Analytics 4 (including funnel analysis, segmentation, and ecommerce tracking), Tag Manager, Hotjar (or equivalent), Content Square, Power BI, and Looker Studio.
· Ability to manage external suppliers that provide these tools and services.
· Able to interrogate relevant data sources to support the development of supporter journeys and identify problems/potential solutions to conversion, efficiencies, and user experience.
· Maintain and develop tracking requirements for website features and activities.
· Knowledge and application of tag management systems, including editing of tags.
· Experience developing and working on fundraising and campaigning KPIs and models.
· Experience in integrating digital data sources with CRM database systems.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Digital Projects Officer
Social Welfare Charity
Temp, 3 months, possibly longer
Hybrid/ Remote
£17.90 - £20.05 per hour, plus holiday pay
Start in October
Charity People are working with a social welfare charity to find them a new Digital Projects Officer, to help project manage a range of digital initiatives and support with implementation and effectiveness of the charity's operations. Working in a small team, you will assist the Digital Projects Manager to identify opportunities for digital improvements with existing processes, and to upskill staff to use new and existing digital tools. You will help lead on digital projects for the charity, to help scope requirements, understand regulatory needs, costs, and advise on process and implementation. You will source, manage, and assess suppliers and agencies for digital projects.
The ideal candidate will be a motivated team player who thrives working as part of a small collaborative team and has strong experience of working successfully in a similar digital project's role for a large charitable organisation with recent knowledge of digital and fundraising innovations, best practice, and compliance requirements.
You will require an understanding of implementing large and complex digital projects including project scoping, and experience of analysing and reporting on KPIs to monitor service performance. Therefore, the team require someone who has worked in a digital projects role in the sector, who has the confidence to come in and take ownership of projects.
The role is set to start early October with interviews being held at the end of September.
Please note, the hourly rate will be based on the working arrangements. If the successful postholder requires remote working then the hourly rate is based on a salary of £32,590 per annum, if the candidate works two days per week in the London office, then the hourly rate would be based on £36,502 per annum.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
This is an exciting opportunity for an experienced interim Advice Service Manager to join our client's team. We are seeking to improve the support this role provides to the service we deliver to local residents. Establishing a sustainable structure will enable us to meet increasing demand in a more efficient manner to the people who need our help the most. This is an interim post for 6 months with scope to becoming permanent.
- A new permanent Head of Advice is being recruited to join the organisation and we will want them to focus on understanding and developing the advice service and contributing to a management review of advice in their first few months. We will therefore need an experienced ASM to ensure capacity for day to day planning of supervision and service is in place.
- We have already identified that the Head of Advice role is too large for one person without additional advice management being in place.
- We are growing our volunteer team as we need to build a volunteer team for the relatively new contract to deliver services into the Slough area. This requires focussed effort to ensure supervision support is in place to both manage the existing volunteer advisers and coach and grow new volunteers. Additional supervision capacity is being sought to assist this.
- This role will primarily be office based but there are opportunities for some hybrid working each week.
You will be an inspiring leader who enjoys creating atmospheres where people can thrive and who enjoys ensuring advice is delivered efficiently and effectively. You'll be experienced in managing a team to deliver high performance while putting people at the centre of everything you do. You'll also be passionate about developing our services to offer high quality advice and support to our clients while delivering against our SLAs and contracts.
You will be effective at coaching and mentoring the people you manage, and able to develop them well, both in their current roles and for them to progress through the organisation. You will have a good understanding of advice and advice issues e.g. housing, debt, employment, benefits etc in order to support the team with complex work and QAA. Given the size of our organisation and its delivery across three local authorities.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
**Exciting Interim Opportunity: Advice Service Manager**
On behalf of our client, a well-established advice and support organisation in East Berkshire, we are seeking an experienced Interim Advice Service Manager for a 6-month contract. This is a unique opportunity to step into a key leadership role, ensuring the effective delivery of essential services to the local community.
About the Role:
As the Interim Advice Service Manager, you will be instrumental in maintaining smooth operations while the organisation undergoes a structural review and recruits a permanent Head of Advice. This role involves managing a dedicated team of staff and volunteers, ensuring the highest quality advice is provided to those in need. With an immediate start required, this role is critical in ensuring continuity and stability in the advice service during this transition period.
Key Responsibilities:
- Lead and manage daily operations of the advice service, ensuring staff and volunteers are effectively supported, trained, and supervised.
- Maintain and improve the quality of advice delivered to clients across a range of areas, including housing, debt, employment, and benefits.
- Support the expansion of the volunteer team, particularly in the delivery of services in the Slough area.
- Work closely with the Chief Officer and interim Head of Advice on service planning, ensuring staffing and resources are in place to meet demand.
- Contribute to the organisation’s ongoing review of advice service structure, with a focus on long-term sustainability.
Candidate Profile:
- Proven experience in managing advice services or similar roles, with a track record of delivering high-quality performance.
- Strong leadership and team management skills, with the ability to inspire and develop staff and volunteers.
- Excellent communication skills, with the ability to work effectively at all levels of the organisation.
- Expertise in advice areas such as housing, benefits, debt, and employment, ensuring that staff and volunteers are supported in handling complex cases.
- A proactive problem-solver who thrives in a busy and evolving environment.
What’s On Offer:
- Competitive salary: £40,000 to £45,000 (FT, pro-rata for part-time).
- 6-month interim contract, with the possibility of part-time reduced hours for exceptional candidates (minimum 30 hours per week).
- 5% employer pension contribution.
- 25 days holiday + 8 public holidays.
- Flexible hybrid working, with offices in Bracknell and Maidenhead and outreach services in Slough.
- Free parking and access to an employee perks and assistance programme.
If you are an experienced advice service professional looking for a rewarding interim opportunity, we’d love to hear from you.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Kensington + Chelsea Foundation is looking for an ambitious, dynamic and experienced major gifts fundraiser to join our team. We are an independent local charity which was founded in 2008 and is now in an exciting phase of growth. We want to increase our profile, our income and, most importantly, our impact. While our borough is often associated with wealth and affluence, it also has areas of severe deprivation. 33% of children in K+C are eligible for Free School Meals, life expectancy between residents from different wards varies by nearly 2 decades and in-work poverty has increased by 46% since 2020. Our vision is of a borough where every resident has the opportunity to live happy, healthy, fulfilled lives. We identify and support impactful local projects which improve the lives and life chances of our most vulnerable and disadvantaged residents.
The Major Gifts Manager is a critical and very rewarding role in our small team, with responsibility for managing our relationships with high net worth local individuals to significantly increase our annual income. The role is full time although we are willing to consider flexible working options.
If you are an experienced fundraiser please download the full role profile before applying via the supporting documents below.
Please upload your CV and a cover letter outlining why this is the role for you and what experience you have to date.
To identify and support impactful local projects which improve the lives and life chances of some of the most vulnerable in our community.
The client requests no contact from agencies or media sales.
Team: Corporate Services Team
Report to: Director
Purpose: To oversee the management of corporate services including responsibility for Governance, Finance, Grants and Funding, Contracts and Executive Support.
Location: Office – Caerphilly, CF82 7FQ + Travel
Hours: 37.5 hours per week. Some weekend and evening work required. Flexible working arrangements available. Job-share considered. Fixed-term contract to 31 March 2025 with possibility of extension (pending annual funding approval).
Salary: £32,000 – £34,638 per annum
Key Information
Purpose: To oversee the management of corporate services including responsibility for Governance, Finance, Grants and Funding, Contracts and Executive Support.
Who are we?
Umbrella Cymru provides a range of services in relation to gender and sexual diversity, equality, and inclusion. We take great care and pride in the services we offer, and we aim to demonstrate this by giving people the best information and support we can.
We keep flexibility at the heart of everything we do and aim to provide support to people where they want it, how they want it and when they want it. As such, all staff and volunteers are required to provide flexible support and undertake a range of tasks.
As a service, we maintain a focus on achievable outcomes, supporting people as experts in their lives to reach their goals. Our practice follows a social model with a focus on rights, autonomy, and empowerment.
Umbrella Cymru has been awarded the contract to deliver support to anyone referred to the Welsh Gender Service and therefore work in partnership with Cardiff and Vale University Health Board to provide a full bio-psycho-social support service to trans and non-binary people in Wales.
We have also been commissioned by the Police and Crime Commissioner for Gwent to deliver a support service to any children and young people affected by any crime or antisocial behaviour in the Gwent area.
Who are you?
We are looking for a passionate, highly driven, and very organised person to join a fast-paced working environment. You will be self-motivating, positive and committed to delivering excellence.
You will embody the visions, and values of Umbrella Cymru.
You will be someone who can digest complex information and critically evaluate a range of options to determine the best course of action, ensuring you can plan, arrange and organise work effectively in a very busy setting. You will have a keen eye for detail and be able to identify patters and themes. You will be professionally curious and have a sound ability to problem solve.
You’ll be able to use IT equipment and systems and be able to learn to use new systems and technology quickly. You will be confident, enthusiastic, energetic, assertive and organised. You’ll reflect on your practice and performance and take charge of your own personal and professional development. There will be plenty of opportunities to learn new skills.
You will value improvements, welcome change, and relish the opportunities development brings. You’ll bring ideas and solutions to discussions, suggesting improvements in creative and innovative ways.
What will you get?
- We offer a challenging and supportive environment where you will develop and learn at pace. We keep wellbeing, support, and development at the heart of everything we do, and this begins with staff and volunteers.
- We are a friendly team who love to help each other. We like to hold team building days and events to strengthen our relationships, knowledge, skills, and spirit.
- Working with us will no doubt give you a strong sense of purpose and pride.
- You will receive regular supervision from your manager, as well as plenty of opportunities to be involved in group supervisions, discussions, and debates.
- We hold regular CPD events and we’re always keen to offer further learning and development opportunities.
- We offer flexible working wherever possible with an ability to work from our offices and from home.
- You will get 22 days paid annual leave plus bank holidays.
- Umbrella Cymru will also contribute to a workplace pension scheme. You can also contribute to this if you wish.
Key tasks / responsibilities
Umbrella Cymru provides a range of services including:
- Triage and Assessment
- Information and Signposting
- Advice and guidance
- Advocacy
- Practical Support
- Listening and Befriending
- Emotional Support
- Professional and Corporate Support
- Education input sessions
- Awareness raising and events
You will:
- Manage the corporate services functions of the organisation
- Provide executive support to the Director and board of Trustees.
- Produce high quality minutes of internal, external and board meetings
- Manage Director's schedule of appointments, meeting and events.
- Manage official correspondence and communication
- Manage purchasing, invoicing, and financial record keeping
- Produce and present financial reports
- Manage performance reporting, grants and funding contracts
- Develop, maintain and implement policies and procedures
- Develop bids, proposals and applications for funding
- Arrange and attend events to publicise Umbrella Cymru's services.
- Provide administrative support for local and national projects
- Act as a point of contact for team members.
- Maintain accurate, up-to-date, and confidential records
- Undertaking other tasks as necessary.
Role specific criteria
Evidence of meeting the specific requirements of the role will be assessed from your application form and interview.
Essential
- Excellent communication skills with the ability to quickly establish rapport and positive relationships.
- Excellent time management and organisational skills, with an ability to prioritise effectively in a busy environment and manage competing priorities.
- Ability to adapt and embrace change, taking a positive and proactive approach to development and improvements, including personal and professional development.
- Excellent computer / ICT skills, with an ability to quickly learn new systems and adapt to use new technology.
- Ability to understand and accurately record comprehensive information.
- Effective ability to work on own initiative as well as part of a team.
- Hold a valid UK driving license and have access to a vehicle.
Desirable
- Knowldege of gender and sexual diversity / transitioning processes.
- Experience of project management.
- Experience of accountancy / boookkeeping.
- Experience of providing administrative support to senior staff (EA / PA).
- Experience of writing funding bids.
- Experience of wring policies / procedures.
- Ability to read, write and speak welsh.
Application deadline:
Applications must be received by 23:59 on Sunday 29 September 2024
Interviews will be held on Thursday 26 and Friday 27 September 2024.
To read the full details of the role and submit your application, you must visit the site by clicking the "Apply Now" button.
To improve the lives and lived experiences of LGBTQ+ people and their families in Wales.
Team: Corporate Services Team
Report to: Service Manager / Operations Manager
Purpose: Coordinate the provision of projects and services delivered by Umbrella Cymru across Wales.
Location: Office – Caerphilly, CF82 7FQ
Hours: 37.5 hours per week. Some weekend and evening work required. Flexible working arrangements available. Job-share considered. Fixed-term contract to 31 March 2025 with possibility of extension (pending annual funding approval).
Salary: £23,500 - 25,437 per annum
Who are we?
Umbrella Cymru provides a range of services in relation to gender and sexual diversity, equality, and inclusion. We take great care and pride in the services we offer, and we aim to demonstrate this by giving people the best information and support we can.
We keep flexibility at the heart of everything we do and aim to provide support to people where they want it, how they want it and when they want it. As such, all staff and volunteers are required to provide flexible support and undertake a range of tasks.
As a service, we maintain a focus on achievable outcomes, supporting people as experts in their lives to reach their goals. Our practice follows a social model with a focus on rights, autonomy, and empowerment.
Umbrella Cymru has been awarded the contract to deliver support to anyone referred to the Welsh Gender Service and therefore work in partnership with Cardiff and Vale University Health Board to provide a full bio-psycho-social support service to trans and non-binary people in Wales.
We have also been commissioned by the Police and Crime Commissioner for Gwent to deliver a support service to any children and young people affected by any crime or antisocial behaviour in the Gwent area.
Who are you?
We are looking for a passionate, highly driven, and very organised person to join a fast-paced working environment. You will be self-motivating, positive and committed to delivering excellence. You will embody the visions, and values of Umbrella Cymru.
You will be someone who can digest complex information and critically evaluate a range of options to determine the best course of action, ensuring you can plan, arrange and organise work effectively in a very busy setting. You will have a keen eye for detail and be able to identify patters and themes.
You will be professionally curious and have a sound ability to problem solve.
You’ll be able to use IT equipment and systems and be able to learn to use new systems and technology quickly.
You will be confident, enthusiastic, energetic, assertive and organised. You’ll reflect on your practice and performance and take charge of your own personal and professional development.
You will value improvements, welcome change, and relish the opportunities development brings. You’ll bring ideas and solutions to discussions, suggesting improvements in creative and innovative ways.
What will you get?
- We offer a challenging and supportive environment where you will develop and learn at pace. We keep wellbeing, support, and development at the heart of everything we do, and this begins with staff and volunteers.
- We are a friendly team who love to help each other. We like to hold teambuilding days and events to strengthen our relationships, knowledge, skills, and spirit.
- Working with us will no doubt give you a strong sense of purpose and pride.
- You will receive regular supervision from your manager, as well as plenty of opportunities to be involved in group supervisions, discussions, and debates.
- We hold regular CPD events and we’re always keen to offer further learning and development opportunities.
- We offer flexible working wherever possible with an ability to work from our offices and from home.
- You will get 22 days paid annual leave plus bank holidays.
- Umbrella Cymru will also contribute to a workplace pension scheme. You can also contribute to this if you wish.
Key tasks / responsibilities
Umbrella Cymru provides a range of services including:
- Triage and Assessment
- Information and Signposting
- Advice and guidance
- Advocacy
- Practical Support
- Listening and Befriending
- Emotional Support
- Professional and Corporate Support
- Education input sessions
- Awareness raising and events
The post holder will:
- Coordinate the provision of services available to clients and professionals
- Act as point of contact for team members, clients and professionals.
- Coordinate, arrange and attend events to publicise Umbrella Cymru.
- Provide administrative support for local and national projects.
- Maintain accurate, up-to-date, and confidential records of all work undertaken.
- Manage multiple inboxes and correspondence (including responding to written communication and answering phones).
- Produce statical reports from service data.
- Coordinate Volunteer networks.
- Research and provide accurate information as required to colleagues, clients, and professionals.
- Liaise with other service providers to maintain directory of services.
- Record and produce minutes of meetings.
- Provide administrative and secretarial support for projects and corporate services.
- Undertaking other tasks as necessary.
Role specific criteria
Evidence of meeting the specific requirements of the role will be assessed from your application form and interview.
Essential
- Excellent communication skills with the ability to quickly establish rapport and positive relationships.
- Excellent time management and organisational skills, with an ability to prioritise effectively in a busy environment and manage competing priorities.
- Ability to adapt and embrace change, taking a positive and proactive approach to development and improvements, including personal and professional development.
- Excellent computer / ICT skills, with an ability to quickly learn new systems and adapt to new technology.
- Ability to understand and accurately record comprehensive information.
- Effective ability to work on own initiative as well as part of a team
- Must hold a valid UK driving license and have access to a vehicle.
Desirable
- Experience and knowledge of gender and sexual / transition processes.
- Knowledge of criminal justice processes.
- Project management qualifications.
- Experience of providing administrative support
- Ability to read, write and speak Welsh.
Application deadline:
Applications must be received by 23:59 on Sunday 29 September 2024
Interviews will be held on Thursday 26 and Friday 27 September 2024.
To read the full details of the role and submit your application, you must visit the site by clicking the "Apply Now" button.
To improve the lives and lived experiences of LGBTQ+ people and their families in Wales.
Sports & Community Centre Manager
Salary: £36k to £42k per annum (depending on experience)
35 hours per week average (flexible)
25 days A/L + contributory pension scheme
Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
This is a great opportunity for the right person to join us as we continue to develop and invest to support the communities and individuals we serve. The Sports & Community Centre has a newly installed sports pitch, small gym, sports hall, and community halls/rooms. It also has a large outside field prime for development as part of our nature and wellbeing programmes in tandem with our second centre, our Nature & Wellbeing Centre by Edgbaston Reservoir.
The Centre hosts a wide range of community activities – Sports & Fitness, Little Settlers, Ageing Well, Training, Learning & Wellbeing, accredited Money Advice Services, and other social activities to bring people together to share and build community and personal wellbeing.
As Centre Manager and as a key member of the Settlements’ Management Team, you will manage and lead the Centre, ensuring we are fit and focused for the years to come, delivering high-quality services and activities our people want, deserve, and expect. You will have energy and vision, a track record in community development and enterprise, excellent leadership qualities with ability to motivate and inspire others. This will be a very busy but rewarding hands on role that cuts across all aspects of the charity as we continue to grow and develop.
No agencies please.
Closing date: 12 noon, Monday 30 September 2024
Interviews: Friday 4 October 2024
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303
The client requests no contact from agencies or media sales.