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Page 5 of 149
London, Greater London (Hybrid)
£55,000 per year
Full-time
Contract (12 month fixed-term)
Job description

Can you lead a team to improve and develop how St Mungo’s communicates with, and for, our colleagues?

About the role

At St Mungo’s, we believe good internal communication helps our colleagues in continuing to deliver the best possible service to our clients experiencing homelessness and contributing to our shared ambition of ending homelessness and rebuilding lives.

We are currently looking for an experienced internal communicator to join the team as Head of Internal Communications on a fixed-term maternity cover contract.

In this role you will;

  • Lead our small but ambitious internal communications team, working closely with the Executive and Leadership teams, the wider People, Culture and Inclusion directorate and colleagues across the organisation to help develop and deliver engaging internal communications to our client-facing services and central support services teams across the organisation.
  • Provide strategic leadership of internal communications in order to achieve current, and develop future internal comms goals, in line with our organisational strategy and other key organisational plans (for example, our Race Action Plan).
  • Develop excellent relationships with key internal stakeholders at all levels, including Executive and Leadership teams, to meet St Mungo’s Achieving Excellence standards.
  • Provide expert and strategic advice to senior internal stakeholders, including managing crisis communications.
  • Oversee the design and delivery of innovative, integrated and creative IC campaigns that engage staff through a variety of channels and ensure strong, consistent internal messaging.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.

About you

The successful candidate will have demonstrable and significant experience of working in a senior communications role, ideally working with an internal staff audience. In addition, you will have:

  • Experience developing and delivering internal communications strategies for diverse organisations.
  • Experience of advising senior internal stakeholders on internal communications opportunities and challenges, including experience of managing crisis communications.
  • Experience of organising and delivering events, or of overseeing the organisation and delivery of events.
  • Experience of line managing staff and investing in their development.
  • Excellent written and verbal communication skills including strong editing and proofreading skills.

How to apply

Click the ‘Apply Now’ Button to start your online application form. 

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 24 July 2024

Interview and assessments on: w/c 5 August 2024

What we offer

  • Excellent Development and Growth Opportunities
  • A Diverse and Inclusive Workplace
  • Great Pay and Other Benefits
Posted by
St Mungo's View profile Company size Size: More than 1000
Posted on: 17 July 2024
Closing date: 24 July 2024 at 10:00
Tags: Communications,Homelessness,Internal communication

The client requests no contact from agencies or media sales.