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Harris Hill Charity Recruitment Specialists Jobs

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Harris Hill Charity Recruitment Specialists, London (On-site)
£30k - 33k per year
Posted 1 week ago Quick Apply
Closing tomorrow
Harris Hill Charity Recruitment Specialists, Fleet (On-site)
£32,960 per year
Posted 1 week ago Quick Apply
Closing tomorrow
Harris Hill Charity Recruitment Specialists, On-site
£35k per year
Posted 2 weeks ago Quick Apply
Closing in 2 days
Harris Hill Charity Recruitment Specialists, Peterborough (On-site)
£35k - 40k per year
Posted 2 weeks ago Quick Apply
Closing in 2 days
Harris Hill Charity Recruitment Specialists, Scotland (Hybrid)
£28k per year
Posted 2 weeks ago Quick Apply
Closing tomorrow
Harris Hill Charity Recruitment Specialists, Remote
£33.7k per year
Posted 2 weeks ago Quick Apply
Harris Hill Charity Recruitment Specialists, London (Hybrid)
£38k - 42k per year
Posted 2 weeks ago Quick Apply
Closing tomorrow
Harris Hill Charity Recruitment Specialists, Motherwell (On-site)
£28k per year
Posted 2 weeks ago Quick Apply
Harris Hill Charity Recruitment Specialists, London (Hybrid)
£24.72 - £27.47 per hour
Posted 3 weeks ago Quick Apply
Closing in 3 days
Harris Hill Charity Recruitment Specialists, Alton (On-site)
£37.5k - 40k per year
Posted 3 weeks ago Quick Apply
Closing in 5 days
Harris Hill Charity Recruitment Specialists, London (On-site)
£31k - 35k per year + (FTE)
Posted 3 weeks ago Quick Apply
Page 3 of 3
London (On-site)
£30k - 33k per year
Contract
Job description

Role: Debt Advisor
Duration: 6 months fixed term contract
Salary: £30,000 – 33,000
Hours: 35 per week, 9am – 5pm Monday to Friday
Location: London (Hybrid)


We are delighted to be working with a debt advice and education charity to recruit an experienced Debt Advisor.


About the role:


As the cost-of-living crisis continues to impact millions of people across the UK, we are recruiting new team members to help meet the growing demand for debt advice and support. You will help prevent homelessness, reduce food and fuel poverty and ensure clients are supported through vulnerable circumstances with empathy and dignity.


Key Responsibilities:


• Deliver a professional, impartial, pragmatic and outcome focused advice service to all clients.
• Give advice on the following areas:
o Income maximisation
o Budgeting
o Priority debts
o Unsecured debts
o Debt solutions
• Identify client vulnerabilities and prioritise household emergencies.
• Provide comprehensive advice, next steps and actions in a way that the client can easily understand.
• Signpost or refer to the appropriate party at the earliest opportunity.
• Maintain punctual, accurate and compliant records using our case management system.
• Support Senior Advisor/Supervisor with duties and act as a deputy in AM absence

About you:


To be considered for this role you’ll need an Accredited Debt Advice Qualification to Caseworker Level (Institute of Money Advisers Certificate of Money Advice or Community Money Advice Level 3 Award in Debt Advice or similar) with a minimum one-year experience of providing comprehensive Debt Advice in line with Financial Conduct Authority and Debt Advice Quality Framework. Or alternatively an accredited Generalist Adviser with at least one year’s experience and are willing to complete the relevant Debt Adviser training qualification.

You will have:

• A proactive approach, with the ability to manage multiple cases on an ongoing basis,
• Ability to independently manage own workload and delivering on project KPIs
• Support junior and trainee members of the team through coaching and mentorship
• The proven ability to build rapport and empathise with clients from a variety of circumstances.
• The proven ability to deal calmly and professionally with difficult situations, e.g., Supporting clients at risk of imminent enforcement action, facing emotional distress and or suffering from mental health or physical health challenges
• Consistent attention to detail and ability to adhere to necessary guidance and rules such as FCA, GDPR and all other organisational policies and legal obligation to ensure strict compliance

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Posted by
Harris Hill Charity Recruitment Specialists View profile Company size Size: 21 - 50
Posted on: 15 July 2024
Closing date: 12 August 2024 at 11:59
Job ref: 45995
Tags: Fundraising