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Citizens Advice Camden, Camden Town (Hybrid)
£31,200 to £32,484 FTE
Posted 1 week ago
Age UK Hillingdon, Harrow and Brent, UB3, Hayes (Hybrid)
£22,857 per year
Posted 1 week ago
Closing tomorrow
Ambitious about Autism, Tottenham (On-site)
£24,891 - £26,502 per year
Posted 1 week ago
Closing in 4 days
Refuge, Lambeth (On-site)
£24,883.2 per year
Posted 1 week ago
Closing in 6 days
Save the Children, Teddington (On-site)
£24,763 pa
Posted 1 week ago
Closing in 3 days
The Prince's Trust, London (Hybrid)
£24,900 - £31,200 per year
Posted 1 week ago
Aga Khan Schools, London (On-site)
£25,000 - £30,000 per year
Posted 1 week ago Quick Apply
Page 4 of 7
Camden Town, Greater London (Hybrid)
£31,200 to £32,484 FTE
Full-time or part-time (Up to 35 hours per week)
Contract (Fixed term to 31 December 2025)

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

About Citizens Advice Camden

Citizens Advice Camden is a well-respected local charity with 85 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.​

We target our services at the most vulnerable in our community with our client profile closely matching local indices of deprivation. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.

About the Role

Our Help to Claim service assists people with claiming Universal Credit (UC), from advising if UC is the right benefit for them up to ensuring they receive their first correct payment. Citizens Advice Camden has been delivering the Help to Claim service since it launched five years ago.​

Help to Claim is delivered by telephone, email and webchat as part of the national service. The service is available Monday to Friday 8am to 6pm. As a Help to Claim Adviser, you will contribute towards delivery of this service across all channels on a rota basis. We are based in central London and our Help to Claim team will be working a hybrid office-based/ remote model.​

The role is open to qualified advisers who have recent experience in delivering advice on Universal Credit. Whilst we are keen to provide paid to train opportunities where we can, this role is not suitable for a trainee and such applications cannot be considered. Please check the person specification below to ensure you meet the requirements for the role before applying.​

As a requirement of this role, all staff must also pass a basic DBS (Disclosure & Barring Service) check.

Posted by
Citizens Advice Camden View profile Company size 21 - 50
Posted on: 19 September 2024
Closing date: 19 October 2024 at 00:00
Tags: Advice / Information,Social Care / Development,Advocacy