"Fundraising Manager" Jobs

Assistant Accountant

We have an opportunity for an Assistant Accountant to join the team managing the day-to-day accounting and financial stewardship of the Church, under the supervision of the Finance Manager.

This role offers hybrid and flexible working.

Position: Assistant Accountant

Location: Crawley/West Sussex/hybrid (hybrid working available after on boarding period)

Hours: Full-time, 35 hours per week (flexible working available)

Salary: £32,000 per annum

Contract: Permanent

Benefits include: 25 days holiday, pension, free parking, 5 minute walk from Crawley train station, town centre location

Closing Date: 6th October 2024. Please note this role may close earlier than advertised if a suitable candidate is found.

Interview Date: Shortlisting and interviews will take place on a rolling basis, so apply early.

The Role

As Assistant Accountant, you will take a lead role in every aspect of the day-today accounting and financial stewardship of the Church, working in collaboration with the staff team. You will assist with the financial setup of new church plants, ensuring a consistent approach across all of the Church partnership of churches, identifying best-practice and ensuring robust checks and balances are in place as the finance function increases in operational complexity.

Consistency, attention to detail, and best practice are key as this role will also help to establish a centralised resource service, offering a limited range of financial services to other selected churches in the town. This is a hands-on role; the successful applicant will enjoy understanding and implementing the detail of charity and church accounting requirements.

About You

You will be AAT qualified (or equivalent) or have significant appropriate experience and with a demonstrative development of skills.

You will have also have had experience of:

• Financial reporting to deadlines
• Financial transaction processes up to Trial Balance
• Payroll management
• Variance reporting

The Organisation

The Church exists to promote the whole mission of the church, pastorally, evangelistically, and socially, and this extends into the staff team where everyone who joins will thrive in this environment, able to contribute to the community of shared faith.

All the teams, including the staff team, pray together whenever they meet, sharing prayer and worship times throughout the working week. Therefore, all roles have a genuine occupational requirement to ensure protection of this strong Christian ethos and values. As you will represent and speak on behalf of a Christian organisation, the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

We encourage applications from those of Black, Asian and minority ethnic backgrounds

This role requires an enhanced DBS check.

You may also have experience in areas such as AAT, Accountant, Accounts Assistant, Junior Accountant, Payroll, Finance, Finance Assistant, Finance Administrator, Finance Accounts Assistant, Accountant Junior, Trainee Accountant, Business Accountant.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are seeking a skilled, dedicated and experienced financial lead to ensure careful financial management of our organisations, and to oversee our work with a number of partner organisations to which we outsource operational services. 

The Movement for Reform Judaism and Liberal Judaism are separate organisations, which are currently working towards coming together as one charity. The successful candidate will initially be employed by the Movement for Reform Judaism, working closely with Liberal Judaism as a partner organisation. 

A qualified accountant (CIMA, ACA, ACCA), who is a strong multi-tasker, you will have a proven track record of leading a team and working in partnership with colleagues.  This senior role will be responsible for finance and risk for MRJ and LJ, as well as providing accounts, budgets, overseeing audits for 3 other related charities, with an overall combined turnover of £10m.

Using your wealth of experience, excellent financial analysis and management expertise, you be responsible for the timely delivery of management and financial accounts together with the identification and mitigation of risk. You will be both hands-on and will oversee the finance department. 

You will be a key member of the senior team working to bring MRJ and LJ together, responsible for ensuring a smooth and seamless financial transition.  Working closely with colleagues and lay leaders, you will develop and implement key strategies within your area for the newly formed organisation.

You will have excellent interpersonal skills and the ability to develop long-lasting working relationships with colleagues, trustees and stakeholders.  You must be confident to participate and present at Board meetings.

To download a full recruitment pack and application form can be downloaded from our website

To comply with our safer recruitment process, all applications must be on our designated application form 

Deadline for receipt of application:  9.00am on Monday 30 September 2024

Join TreeHouse School as its new Head of Business and Operations to lead on continuous operational/business improvements at our Ofsted “Outstanding” school.

Location: Muswell Hill, London

Salary: Circa £65,000

Type: Permanent, full time (40 hours per week)

Start date for role: January 2025

About TreeHouse School:

TreeHouse School is a non-maintained special school for pupils aged 4- 19 with Autism and learning difficulties.

There are currently over 100 pupils on roll supported by approximately 160+ staff consisting of qualified teachers, teaching assistants, allied health professionals, positive behaviour support staff and operational staff.

It is a thriving and inclusive community devoted to the education and well-being of autistic children and young people across each of its three distinct curriculum pathways, which are tailored to meet the diverse needs of our pupils: pre-formal, semi-formal, and formal. Each pathway focuses on promoting well-being, independence, and social participation, with a strong emphasis on personalised learning and positive behaviour support.

About the role:

We are seeking a new Head of Business and Operations to play a crucial role in supporting the Head to review and drive continuous improvement.

The key responsibilities in the role will include:

1. Finances: You will oversee and manage all finances and a multi million pound budget for the school.
2. Human Resources: This will include leading on people strategy, workforce planning and performance management including evaluating the schools operational model.
3. Systems and Processes: One of the immediate priorities for this role will be to evaluate systems and processes (for monitoring areas outlined in the job description) and seek ways to streamline these with innovative solutions.

This role does involve line management of two assistant operations managers as well as other office and facilities staff within the school.

You will work with the Headteacher to alleviate the administrative burdens from them but importantly support change management where identified / agreed.

Who we are looking for:

The ideal candidate will be proficient in HR, finance including budget management and operations management — including management of operational performance and reporting for governance and relationship management (internal and external stakeholders).

We are looking for a leader who is confident to tackle challenges head-on and drive continuous improvement.

Applications for this role close at 12am on Tuesday 8th of October 2024

Shortlisting date: Wednesday 9th of October 2024

Interview date: Thursday 17th and Wednesday 18th of October 2024

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification. Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Key Responsibilities

Financial:

• Raising purchase orders, processing purchase invoices & expenses & making payments.
• Ensuring appropriate backup is saved within Xero to support accounting transactions.
• Liaising with wholesale customers, raising sales invoices and reviewing ageing debtors following up on payments.
• Routine communication regarding financial information with regulators and banks.

Board of Trustees & CEO support:

• Arranging Board and committee meetings - securing dates, venue bookings, preparing and collating papers and presentations, taking minutes and facilitating actions.
• Coordinate Trust policy reviews and ensure these are completed in a timely manner
• Organising team meetings, team awaydays and collating and sharing information and notes arising from those sessions

Recruitment & HR:

• Preparing documentation & placing adverts.
• Organising interviews both in person and online.
• Processing documentation - new starter details, contracts & updating the HR system.
• Organising and booking staff training as required.
• Arranging DBSs for staff and trustees as required.

Retail:

• Monitoring online stock levels, placing orders for merchandise, and liaising with our fulfilment centre.
• Ensuring our retail management system contains up to date data, by reviewing stock takes, accurately processing orders and updating the database as appropriate.
• Producing quarterly stock take reports.
• Supporting the sales team at Port Lockroy.

General:

• Monitoring inbox, office telephone & postbag
• Working flexibly with colleagues in the broader support of the aims of the Trust. Providing ad hoc administrative support as required.
• To ensure at all times the reputation of the Trust is maintained and enhanced through our work and to undertake all of these with our values at heart & a high regard for both Health & Safety + Equal Opportunities.

Job Requirements

Knowledge & Experience

• Knowledge & experience of basic financial processes
• Working knowledge of accountancy software: Xero and Excel
• Experience of organising & supporting meetings, inc. minute taking
• Experience of working in the charity sector
• Knowledge of bookkeeping
• Experience in handling public enquiries
• Knowledge of charity governance

Skills, Abilities & Attitude

• Excellent communication skills - written and verbal
• Excellent customer service skills
• High level of attention to detail
• Excellent IT skills: MS Office, familiarity with databases
• Ability to analyse data & produce concise reports
• Skilled in organising meetings, taking great minutes, & supporting the board
• Understanding of the need for professional confidentiality
• Team player with high levels of initiative
• Flexible & adaptable
• Self-motivated & able to work without direct supervision
• Highly organised & efficient, able to work under pressure
• Committed to health & safety + promotion of equality

Terms

UKAHT is committed to providing excellent terms and conditions of employment for all employees.

Location: This position is based in our Cambridge office, where we operate a hybrid working model - a flexible blend of homeworking with essential office-based work at the office at High Cross, Madingley Road, Cambridge, CB3 0ET.

Salary: £28,000 pro rata

Working Hours

• 30 hours per week, Monday to Friday.
• Flexible working hours available; to be agreed upon appointment.
• You will also be required from time to time to work occasional evenings and weekends for which you will be granted time off in lieu.

Holidays: 25 days pro rata per year of paid leave plus the usual public holidays.

Expenses: All reasonable travel costs incurred as part of the role will be reimbursed as per UKAHT policy.

Probation period: The appointment will be subject to an 6 month probationary period

Notice period: Upon completion of the probationary period, the period of notice will be eight weeks by either party.

The Sentencing Academy, established in 2019, has made significant strides in advocating for effective sentencing practices and enhancing the understanding of sentencing among professionals and the public. Following successful funding we are excited to announce a new opportunity for a visionary leader to join us as the Chief Executive Officer (CEO). This pivotal brand new role will oversee the strategic direction of the charity, strengthening future sustainability and marking a new chapter in its mission to promote evidenced-based approaches to sentencing to help reduce re-offending, provide justice to victims and improve public confidence.

CEO
Location: Central London – Flexible hybrid working
Salary: £65,000 per annum
Contract: Permanent
Hours: Full time, 37.5 hours per week – Part time hours considered

About the Role

This key position offers the chance to shape and develop the future of the Sentencing Academy and its commitment to enhancing sentencing practices and research in England and Wales. It is a leadership opportunity that involves working closely with the senior team to execute a strategic plan that supports the charity's longevity. It is a role that not only focuses on organisational growth and influence but also emphasises the importance of operational compliance, financial health, and fostering strong relationships with key stakeholders and partners.

About You

We are seeking a passionate, and experienced leader with a proven track record in the non-profit or academic sector to join our team as CEO. You will have excellent communication and interpersonal skills, with a comprehensive understanding of sentencing and/or the wider criminal justice system. Your background will include strategic planning, governance, and financial management, with a strong ability to secure funding through grants and partnerships.

You will inspire and lead a diverse team, with expertise to build and maintain strong relationships, and represent our organisation in public forums and the media. Additionally, you will have a proven track record in leading the production of research and/or policy publications. A commitment to Equity, Diversity, and Inclusion (EDI) is essential, along with excellent organisational and IT skills. As a forward-thinking leader you will demonstrate strong analytical problem-solving skills, and the ability to make sound decisions under pressure.

What We Offer

The post is offered on a full time basis at 37.5 hours per week on a permanent basis. Part time hours of no less than 30 hours per week could be considered for the right candidate if required. An attractive package is offered alongside flexible hybrid working arrangements. The salary for a full time post at this level is £65,000.

Closing date is Saturday 5th October 2024 at 5pm.

Sentencing Academy is an equal opportunities employer and welcomes applications from all suitably qualified persons from all backgrounds.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Purpose
We seek to appoint an experienced Project Development Officer to manage the
Stricklandgate House 4 Sustainable Heritage Project (SGH4SH). Do you have substantial
experience in project management, heritage, community engagement and the third
sector?

We are looking for someone to lead and manage our National Lottery Heritage Fund
Project: Stricklandgate House 4 Sustainable Heritage: Where heritage meets the day-today
(SGH4SH).

Introduction
Stricklandgate House (SGH) is a Grade II listed Georgian Building, which has a fascinating,
varied history and heritage significant to Georgian Kendal. Stricklandgate House Trust (SGHT)
took over ownership of the building in 1998.

SGH operates as a centre for charitable and voluntary organisations for the area. SGH supports
and promotes the charitable and voluntary sector in the delivery of their services by providing
reasonably priced accommodation, common services, facilities, and support. SGHT also
provides counselling space and conference and meeting facilities.

SGHT are the stewards of the building and its heritage; responsible for preserving, enhancing,
and promoting the heritage of the building.

Project Overview
We have been successful with a stage one application to the National Lottery Heritage Fund to
redevelop and enhance Stricklandgate House to become a heritage and community hub in
addition to strengthening is core business of supporting the third sector.

The reimagined building will feature exhibition space for heritage and culture, a community hub
in the centre of Kendal and a strengthened Third Sector hub. It will involve the redevelopment of
a modern annex that separates the Georgian town house from the historic Coach House and
will rediscover and enhance the Georgian features of the Town house, service wing and Coach
House.

The project will deliver a programme of heritage activities in collaboration with heritage
organisations and charities and encourage heritage engagement with underserved groups.
Heritage information and interpretation will feature on site and the building will be enabled to
move to net zero. We will provide engaging information and interpretation about the way in
which we have moved to net zero to inspire others and become an example of how a building of
heritage can be manged sustainably.

The community hub will deliver community facing activities and events in collaboration with
community organisations and local councils.

The project is summarised below in terms of outcomes and objectives:
• Outcome: An accessible, rich, valued, and sustainable heritage setting that strengthens
the charitable, voluntary and community sector in Kendal and Westmorland and Furness
in the delivery of their services.
o Objective 1: The conservation and interpretation of the built and historic heritage
of SGH, growing engagement, understanding, appreciation and value within our
local communities and with visitors.
o Objective 2: Increasing the supply of attractive, fit for purpose accommodation
and meeting space, flexible and affordable in use.
o Objective 3: Create a vibrant community hub for heritage engagement and
community activities and events.
o Objective 4: Address the challenges of climate change by actively pursuing net
zero, showcasing the technology and becoming an exemplar of a heritage
building sustainably managed.

Full Job Description and supporting information available through our website
The following documents are part of our application to the National Lottery Heritage Fund
• Full Role Description
• Project Description and invitation to participate
• Stricklandgate House - Design Report
• Stricklandgate House - Conservation Management Plan and Condition
• Stricklandgate House – Access Audit
• Stricklandgate House – Consultation Report
• Activity Plan (Outline) and Action Plan

Role Purpose

To manage the Stricklandgate House 4 Sustainable Heritage Project (SGH4SH).  

Principal Activities

1. Responsible for project planning and project delivery.
2. Responsible for budget management, and the production of accurate and timely financial and project delivery reports.
3. Ensure that appropriate policies and procedures are developed where necessary.
4. Ensure that finance and procurement rules are followed.
5. Supervise the Community Engagement Officer and the work of Specialist Consultants in Heritage Interpretation and Audience Development.
6. Together with the Community Engagement Officer and Project Board, lead on the production of the Activity Plan.
7. Support the Community Engagement Officer in the delivery of pilot engagement activities
8. Participate in the development of building and conservation design options
9. Develop and deliver a communications plan for the project.
10. Assist the Centre Manager in the delivery of the Fundraising Strategy
11. Develop the engagement and contribution of partner organisations with Stricklandgate House
12. Lead on the design of the monitoring and evaluation plan and ensure that appropriate data and information is collated and recorded.
13. Liaise with the design team and Clerk of Works to ensure that build design and delivery remains on schedule and within budget.

Competency requirements

Ability to:
1. Value people and organisations and work in a co-production way.
2. identify, appraise and develop opportunities.
3. Be determined and resourceful in finding and delivering solutions.
4. Organise multiple strands of activity to deliver project outcomes.
5. Manage project financial resources.
6 Develop and maintain records of project activity.

Skills and knowledge requirements

Project management (E),
Supervisory experience (E)
Grant funding and reporting (E)
Management of project financial resources (E)
Communication skills - verbal, numeracy, written (E) 
Partnership working (E)
Development and maintenance of project records (E)

Clean driving licence (D)

Experience requirements

Working in the charitable / voluntary sector (D),
Project development and management experience (E)
Capital project management experience, and preferably of a heritage building (D)

Working in a heritage setting (D)
Supervising consultants (D),
Working on projects funded by trusts / Lottery and particularly the Heritage Fund (D),
Working with a diverse range of communities and stakeholders (E)

Locational requirements

Based at Stricklandgate House. (Part Remote working will be acceptable, subject to project requirements)

Safeguarding requirements

As the role may directly work with vulnerable people and a DBS check will be required

Annual Leave

28 Days inclusive of public holidays

Expenses payable

Work related travel expenses in accordance with the Expenses Policy

Pension

Workplace pension

Date/Revision

1st August 2024

Position: Customer Services and Central Administration Officers
Type: Full time 35 hours per week
Contract: Permanent
Location(s): Office based in either London, Cardiff, Edinburgh or Belfast - with the flexibility to work remotely 1 day per week.
Salary: Starting from £25,791 per annum plus excellent benefits
Salary Band and Job Family: Band 1*, Charity
*you’ll start at our entry point salary of £25,791 per annum, increasing to £27,403 after 6 months service and satisfactory performance and to £29,015 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers. We are looking for three motivated and friendly Customer Services and Central Administration Officers to join our team and provide outstanding customer support.

As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.

Please note: We currently have 3 vacancies; 1 based in our London office, the other 2 based from our offices either in London, Cardiff, Edinburgh or Belfast. Please specify your preferred location in your covering letter.

Closing date for applications: 9:00 on Monday 30 September 2024
Anticipated interview date: Week commencing Monday 7 October 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

COMMUNITY DEVELOPMENT WORKER (ISLE OF SHEPPEY)

HOURS: 18 hours per week (0.45 FTE)

24 MONTH FIXED TERM CONTRACT

SALARY:  £11,732 per annum pro-rata (£26,072 for 1FTE)

Oasis Charitable Trust is a multi-national charity supporting communities in 8 countries worldwide. Our vision is for building healthy communities: places where everyone is included, making a contribution and reaching their full potential.

We have an exciting opportunity for an experienced Community Development Worker to work as part of our Oasis Hub on the Isle of Sheppey, to engage and work with the community by helping them to access Hub activities, and the social supermarket project.

Key responsibilities will be:

1. To deliver the Sheppey Support Bus project and ensure its day-to-day operational tasks are fulfilled.
2. To liaise with our community partners including supermarkets, Fairshare etc to support and provide for Oasis activities, including the Sheppey Support Bus.
3. To monitor and evaluate activities using monitoring tools available to the team.
4. To develop other opportunities that will enhance our offer to the local community.

The successful post holder must have:

• A relevant professional qualification in Community Work or able to demonstrate qualification by experience.
• Successful experience of working with complex communities.
• The ability to deal with private information and sensitive issues with a calm and confident approach in difficult situations.
• Ability to function in diverse settings and with a wide range of professional agencies.
• Self-motivation, resilience, excellent organisational/administrative and inter-personal skills are essential for this role.

This is an exciting opportunity to be part of something pioneering on the Isle of Sheppey and to help make a difference to communities on a local level, while individually improving the life chances of everyone.  As part of the package, Oasis offers:

• A pension scheme, currently offering 7% employer contribution.
• A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).

If you are interested in this position, please email your most recent CV and covering letter. For further information please visit the Oasis Charity Jobs Website.  In your covering letter, please answer the following questions:

1. Expand on your CV to explain how your skills and experience meets the Job Description. Give specific examples.
2. What personal attributes does a person need to do well as a Community Development Worker?
3. How do you see the Oasis ethos and 9 Habits being displayed in this role?

Completed applications should be returned by 12 noon Monday 7th October 2024

Interviews will take place on Wednesday 16th October 2024

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.

Applicants must be able to prove their right to work in the UK. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

St Matthews JOB DESCRIPTION:

Business Centre Co-ordinator

An exciting opportunity has been created here in Hull, to manage a brand new Enterprise, Work and Events space at the recently renovated 150 year old St Matthews former church.  Is this the job for you!?

The relaxed environment at our grade II listed, St Matthews, houses our Community Enterprise Centre designed to make us Hull’s preferred choice for shared work-space. This is a new focus for Giroscope and will require expertise, dedication and skill from all the team - but especially from the new Business Centre Co-ordinator, to secure a sustainable and prosperous future.

St Matthews is a newly refurbished, iconic local community enterprise centre celebrating opportunities in social business and enterprise, designed to encourage and build a sustainable local economy; signalling a place of welcome, community, culture and enterprise.

It is designed to offer a highly accessible, flexible, and multi-functional building to enable local people to develop employment and business skills. At its heart its mission is to stimulate the local community, hosting many commercial and community facing events, responding to local demands and needs.

We will rent out business and event spaces for existing and new start enterprises and other users, and will provide specialist enterprise support to our business tenants and users. As Business Centre Co-ordinator you will help realise our ambitions in developing a successful and sustainable St Matthews.

Purpose of the role: to be responsible for the successful operation of St Matthews, ensuring the centre provides an excellent customer experience, a diverse range of inclusive activities, and meets its income generation targets.

From our humble beginnings, we have designed and evolved what we believe to be a highly distinctive environment pitched at an accessible price. We are determined to attract a diverse community of productive and genuinely engaging people; these are our work space members.

You will have the privilege of establishing and growing a community that is in the need of a cheerful, positive person with the and resourcefulness to match.This isn’t just a front of house role, we’re on the lookout for a multi-talented, charismatic and creative problem solver. Someone that’s as comfortable talking about people’s passions as they are serving up business insight, light snacks and resolving any customer issues with the help of the Giroscope’s wider team.

Giroscope’s ambition is to exceed the expectations of our work space members on a daily basis. We will work hard with you to enhance the workplace experience from every angle, redefining what it means to ‘go to work’. 

We strongly believe that the happiness of our staff is foundational to the happiness of our community. 

The Role …

• Assisting in all stages of the business and co-worker member journey – to ensure that we support all individuals and teams throughout each day, week and month.
• Facilitating the well-being and happiness of all business and co-working members through personal introductions, social/community events, workspace maintenance, operational management and the resolution of issues.
• Demonstrating St Matthew’s core values and expectations by being a positive presence for all members.

The Role …

You will:

• Be familiar with delivering and achieving sales and room hire income targets
• Become the familiar face and first contact to each new work space member.
• Lead, develop and coordinate community initiatives to connect members. This includes but is not limited to; delivering member introductions, event organising, electronic and print communications.
• Guide new members through the welcome and onboarding process.
• Meet and communicate with members to resolve issues, process membership departures and other issues of complexity.
• Resolve member-related issues to ensure a happy, cohesive community.
• Manage work space member expectations in line with the St Matthews mission.
• Resolve member complaints regarding other members through unbiased investigation.
• Seek opportunities to engage members to discover and discuss members’ business, social and personal objectives.
• Proactively enquire regarding members’ business objectives and identify both St Matthews and member services that could assist in achieving their goals.
• Manage inbound post.
• Implement rules, guidelines and best practices for the community to enhance the member experience.
• Identify and communicate observed weaknesses within community management, sales, events, training, and member experience on a company-wide level.
• Work with Giroscope’s operations team to ensure that all in-house tech is operating correctly at all times.
• Ensure our facilities are compliant with all ongoing health and safety requirements.

This role is multifaceted and will evolve as the user community grows, changes and adapts. You should have a growth mindset that is eager to take on new challenges; big, small, fun and sometimes yes, undesirable.

About You

• You’ll have hospitality and management experience and be able demonstrate customer service experience and a proven ability to add value to customers.
• You’ll be a people person, likable, friendly, organised and a super-efficient achiever. 
• You’ll have an inherent desire to see others happy in and outside of work.
• You’ll understand business dynamics and experience of working and leading a small team.
• You’ll enjoy a task-oriented day and are energised by each day offering a different challenge.

 For further details please go to our website!

This is an exciting opportunity for a highly motivated, dynamic and commercially minded individual to join the Senior Management Team of one of the UK’s leading public art galleries. Working alongside the Director and Board of Trustees, the Director of Finance oversees the strategic, business and financial management of the organisation. The successful candidate will be a qualified Accountant with a proven track record of operating at a senior level and with the ability to offer insight and challenge for future development whilst ensuring the financial sustainability and growth of Whitechapel Gallery.

The Director of Finance is responsible for the efficient and effective leadership and management of the Gallery’s finance, governance and commercial activities. With scrupulously high standards, they will drive the quality and transparency of financial management and reporting, ensuring robust financial controls and the smooth running and management of the Gallery’s finances. A key member of the senior leadership team, the Director of Finance contributes to shaping and implementing the Gallery’s strategic development.

Candidates will be able to demonstrate a proven ability in leadership and financial control within a complex organisation, managing people and limited resources effectively, delivering results, thinking strategically and inspiring and motivating others. They will need to demonstrate a high degree of energy and agility, with the ability to build highly effective, collaborative working relationships at all levels of the organisation. The new Director of Finance will demonstrate a high level of financial and business acumen and strategic insight and will possess strong analytical and project management skills.

With experience at Board level, they must be comfortable with presenting to Boards and with the ability to develop strategy and present business plans.

Previous experience of the gallery and museum sector would be desirable but is not essential, and applications are welcomed from candidates with commercial, charitable and private sector backgrounds. Candidates must be able to demonstrate empathy with the mission and vision of Whitechapel Gallery and act with a high degree of personal integrity in a diverse cultural environment.