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Page 1 of 146
Farringdon, Greater London (Hybrid)
£48,000 to £52,000 pa
Full-time
Contract (Fixed Term Contract – 12 months)

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Closing Date: 14 August 2024

Ref 6776

Save the Children UK has an exciting and fulfilling opportunity for a dynamic, influential, and collaborative digital expert with solid experience working in a digital marketing/experience capacity, on a B2C website to join us as our Senior Digital Experience Manager (Website)

About Us 

We are Save the Children. Together we create lasting change with and for children.  In the UK and around the world, we influence policy and legal changes, share our expertise and skills with others and bring in new approaches in order to increase our impact for children. We are dedicated to reducing hunger and malnutrition, reducing child poverty, improving health, reducing violence against children and increasing access to a quality education. In this way we help give children a fair chance at a future they deserve.

About the role 

As our Senior Digital Experience Manager (Website) will play a leadership role in setting and driving cutting-edge standards for digital content, copywriting assets, and experiences across all owned digital channels. You will be one of three Senior Digital Experience Managers, with a specific focus on managing and improving the performance of our main corporate website to meet both business and user needs, while supporting our multi-disciplinary marketing squads.

You will also support stakeholder teams such as our multi-disciplinary marketing squads develop brilliant user-centric marketing campaigns that drive high quality traffic by advising on UX, journey planning and digital content.

In this role, you will: 

  • Lead the development and creation of inspiring, engaging, and accurate content and assets across all channels and experiences for a marketing squad.
  • Manage and continuously improve the performance of the Save the Children main website to ensure it meets KPIs, especially conversion, and remains up-to-date and compliant.
  • Act as the primary organisational contact for website functionality and content.
  • Collaborate closely with the Senior Product Manager to define and deliver functional improvements to the website.
  • Manage third-party and close stakeholder relationships and contracts pertaining to the website.
  • Lead the UX across Save the Children digital products & channels, including owned social channels, websites, microsites, and coalition websites when appropriate.
  • Be a leading expert on our in-house forms engine, continuously improving the user experience.
  • Provide informal training to staff on digital content best practices and systems, including website CMS and social media management tools.
  • Ensure that Save the Children digital experiences are accessible and compliant with the latest legislation and best practices.

 About you 

To be successful, it is important that you have: 

  • Solid experience working in a digital marketing/experience capacity, on a B2C website.
  • Extensive experience in developing digital content for a range of channels, including social, email, and websites, which follows best practices and is engaging and inspiring for customers/supporters.
  • Experience in storytelling within a digital context.
  • Knowledge of new digital trends and emerging consumer technology, with the ability to apply this knowledge in developing ideas and informing decision-making.
  • Experience managing third-party suppliers effectively.
  • Proficiency with digital analytics packages (e.g., Adobe Analytics, Google Analytics).
  • Experience with various Content Management Systems; Adobe Experience Manager experience is desirable.
  • The ability to work to deadlines, have an MVP mindset, be data-driven, creative, and technically adept and endlessly curious. In addition, you will have
  • Passionate about digital content and UX, identifying new innovations and helping Save the Children become sector-leading in these areas.
  • Significant experience developing digital experiences using best practice user experience design principles.
  • Significant experience managing websites at a B2C organisation.
  • Experience of using and conducting user research to improve digital experiences. 

What we offer you: 

  • A diverse, unique role where no two days are the same, with huge capacity to build and acquire new personal and professional skills and create your own scope to make change within one of the world's leading international charities.
  • An organisation that believes in innovation and a diverse set of brilliant colleagues who are both experts in their fields and keen collaborators. 
  • Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. We also understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. 
  • To have the best (and happiest) employees, we focus on flexibility, inclusion, collaboration, health and wellbeing – both in and outside of work. 
  • We provide a wide range of benefits which will reward your hard work, motivate you and inspire you to work to improve the lives of children every day. 

Closing date: August 14, 2024 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Posted by
Save the Children View profile Company size Size: More than 1000
Posted on: 25 July 2024
Closing date: 14 August 2024 at 14:05
Job ref: 6776
Tags: Campaigns,Marketing,Advocacy,Digital,Content Writing / Copywriting,Data Analysis,Product management,Social Media,User Experience / UI / UX,Web,Digital Fundraising