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Closing in 5 days
Access Social Care, Remote
£22,500 per year (£28,000 FTE)
We are seeking an experienced Communications and Marketing Assistant to join our organisation!
Posted 1 day ago Apply Now
Pecan, Multiple Locations (On-site)
£24,130 per year
Posted 1 day ago Apply Now
Closing in 6 days
Sufra NW London, Greater London (On-site)
£20 per hour
An experienced horticultural consultant who is passionate about involving the community in growing plants & seasonal produce.
Posted 1 day ago Apply Now
Borderlands South West Limited, Bristol (Hybrid)
£35,235 - £38,626 per year FTE
Help build a sustainable funding future that reflects our values and supports the people at the heart of Borderlands.
Posted 1 day ago
All People All Places, Multiple Locations (On-site)
22.5 hours per week - £19'200 per annum. Full time equivalent starting salary £32'000.
The Community Fundraising and Partnerships Coordinator will be responsible for developing relationships in the community to fundraise.
Posted 1 day ago
All People All Places, Edmonton (On-site)
Salary for 22.5 hours p/week or 0.6 FTE is £18'900. Starting salary of £31'500 full time equivalent.
The role will expand our volunteer base, develop processes to support & manage them on site and help to tackle homelessness locally.
Posted 1 day ago
All People All Places, Multiple Locations (On-site)
22.5 hours per week - £17’100 per annum / 30 hours per week - £22’800 per annum. Full time equivalent starting salary of £28'500.
This role will predominantly be working from our Day Centre providing advice and advocacy, but includes work with our night shelter clients.
Posted 1 day ago
Diocese of Portsmouth, SO17, Southampton (Hybrid)
c. £28,000 FTE
We are seeking an experienced Finance Administrator with bookkeeping and accounts knowledge, whose skills can make a real difference.
Posted 1 day ago Apply Now
Kinship, London (Hybrid)
£29,823 per year (inclusive of £3,323 London weighting) pro rata
Kinship is looking for a Grants Officer to support kinship families through grant applications and workshops to reduce financial stress.
Posted 1 day ago Apply Now
Early Education and Childcare Coalition, London (Hybrid)
£48,000 per year (pro-rata)
Posted 2 days ago Apply Now
The Royal Marsden Cancer Charity, Chelsea (Hybrid)
£42,000 per year pro-rata (£25,200 actual)
We are looking for a brilliant Senior Creative to join our marketing and comms team for a 12-month fixed-term contract.
Posted 2 days ago
Fuel Bank Foundation, Remote
£36,000 FTE per year
At Fuel Bank Foundation, our mission is to end fuel crisis. We are recruiting for a Strategic Partnerships Manager to support our mission.
Posted 2 days ago Apply Now
Page 6 of 32
PE31, King's Lynn (On-site)
King's Lynn, Norfolk
£25,847 - £27,594 per annum
Part-time (22.5 hours per week)
Permanent
Job description

Visitor Experience Officer
Reference:
FEB20259050
Location: RSPB Titchwell Marsh, PE31
Salary: £25,847.00 - £27,594.00 Per Annum, Pro Rata
Hours: Part-Time, 22.5 hours per week
Contract: Permanent
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)

Titchwell Marsh is a wetland site abundant in a variety of wildlife including passage and migrant birds. Sitting on the East Atlantic Flyway, Titchwell is an important service station for species moving between Arctic breeding grounds and overwintering grounds in Southern Europe and Sub-Saharan Africa. In addition, it is known for other biodiversity including invertebrates and small mammals. Titchwell Marsh is a busy visitor destination, popular all year round with bird watchers, nature lovers and people wanting a quiet ‘get away’ from city life.

Our other reserve at Snettisham is a globally important estuarine habitat and is well known for its two nature spectacles, the dawn flights of Pink-footed Geese in winter and the whirling wader spectacles in late summer and Autumn. This wild landscape is unstaffed with minimal development to retain its natural appeal. In addition to being a hot spot for tens of thousands of waders, it is also an important site for ground nesting birds and is part of a conservation project to protect nesting Ringed Plovers.

We're looking for a team player with excellent people skills combined with a passion for connecting people with nature. Working at Titchwell Marsh reserve, you'll be providing a unique and fascinating visitor experience inspiring our visitors to support nature conservation now and in the future. This role is fundamental in ensuring we have the highest quality of visitor experience for both new and existing audiences.

You will be working with the Visitor Experience Manager and volunteers to ensure a coherent visitor offer is delivered whilst also working with the HQ team to ensure the highest quality of RSPB visitor experience.

Essential skills, knowledge and experience:

  • Computer literate to include professional use of social media to adhere to brand requirements.
  • Working knowledge of visitor engagement techniques.
  • Excellent verbal and written communication skills.
  • Ability to plan and prioritise workloads.
  • A team player who can motivate and inspire people.
  • Problem solving skills and ability to work on own initiative.
  • Ability to manage and respond to customer needs and feedback.
  • Ability to maximise opportunities for visitor engagement and income generation.
  • Able to build and maintain strong working relationships.

Desirable skills, knowledge and experience:

  • Experience of managing and delivering against targets and KPI’s.
  • Experience of analysing and interpreting data in a visitor experience environment.
  • Successful experience of managing or supporting a team of staff and/or volunteers.
  • Having contributed to a successful visitor project or visitor attraction.
  • Tourism or leisure related qualification, ideally at HND level or equivalent.
  • Working knowledge of Equal Opportunities and Diversity.
  • Health & Safety in the workplace.

The ideal candidates will have strong communicating skills, proven experience at delivering events and a high standard of visitor experience - if that's you we'd love to hear from you!

Closing date: 23:59, Sunday 18th May 2025
We are looking to conduct interviews for this position from 19th May 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Posted by
RSPB View profile Organisation type Registered Charity Company size More than 1000

The RSPB brings people together – people like you – to protect the things that matter to us all.

RSPB logo Play
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Posted on: Thursday, 24 April 2025
Closing date: 18 May 2025 at 23:30
Job ref: 167055_RB
Tags: Communications, Fundraising, Marketing, Customer Service, Operations, Brand, Climate Change, Commercial, Conservation, Customer support, Data Entry, Delivery, Engagement / Outreach, Environment / Animal, Monitoring and Evaluation, Museum, Public Relations, Strategy, Wildlife, Events / Activities