Team Administrator Jobs in East Of England

We are seeking an experienced, flexible, self-motivated person who will work with the Home-Start team, training and supervising a team of home-visiting volunteers, peer Buddies and holding a caseload of families needing support. The role is based in our Watford offices with travel to families and volunteers in Watford, Three Rivers and Hertsmere. Home-Start is a leading family support charity, committed to promoting the welfare of families with at least one child under the age of 5. Parent volunteers offer regular support to families in their own homes, helping to prevent family crisis and breakdown. 
 

The ideal candidate will have:

· Experience of working face to face with families

· Good knowledge of safeguarding and child protection procedures

· Experience of recruiting, training and managing volunteers

· Skilled at delivering training

· Excellent interpersonal skills, experienced at working with a wide variety of people

· Good IT skills

· Ability to work on own initiative in a challenging environment

· A relevant qualification
 

Closing Date:  End of October 13th 

Interviews will take place w/c 21st October 2024

Associate Director, Engagement (Major Gifts), UK & Europe
Thunderbird School of Global Management at Arizona State University
£68,000-£75,000
Permanent, Full-Time
Home-based (UK)

Are you a major gifts fundraiser ready for a new and exciting opportunity? Perhaps you want to work for a globally renowned institution, addressing the world’s most pressing needs with impactful solutions?

Thunderbird School of Global Management at Arizona State University is the world’s leading institution for global leadership, management and business education - but it is much more than a school. It is the world’s only truly global and multinational management school, delivering cutting-edge programmes training the next generation of leaders and innovators across the globe.

We are recruiting our new Associate Director, Engagement (Major Gifts), to help shape the future of Thunderbird and ASU in the UK and Europe.  As a member of a small but mighty team in the UK, you will work remotely with teams of skilled and dynamic colleagues based predominantly in Phoenix, Arizona, as well as others around the world.

As the Associate Director, Engagement, you’ll have the opportunity to engage with the unique, vibrant global community that is Thunderbird and ASU. You will be fundraising for dynamic priorities such as scholarships, collaborative and impactful programmes, centers, professorships, and more.

This is a chance to be part of an institution that is multicultural, diverse and inclusive, and whose alumni are genuinely changemakers.  You will be working for a truly global organisation with an outstanding reputation and almost limitless potential. 

Thunderbird is partnering with Constellate Global Talent on this search.

Interested?

The candidate pack and details to contact us for a confidential discussion are attached. 

To apply, please send your CV and cover letter via CharityJob or Institute of Fundraising no later than midnight on 2 October 2024.

Please do not apply via the Arizona State University website. No agencies please.

At St Nicholas Hospice Care, the purpose of the Fundraising team is to inspire, engage and retain supporters to maximise voluntary income. We put our patients, families and all who benefit from our services at the heart of what we do and strive to build lasting, value-driven relationships with our supporters. We do this by delivering a portfolio of engaging giving and fundraising opportunities.

This is an exciting opportunity to join the team as a Supporter Care Manager, a role which will maximise income by delivering high quality donation processing, supporter care and donor journeys, in order to increase the lifetime value of all new and existing supporters through an excellent supporter experience enabling them to feel valued and appreciated

The successful candidate will lead the development, planning and delivery of a sustainable outsourced lottery programe that delivers against income and ROI targets and oversee the management and continuous optimisation of the CRM System (Donorflex) which incorporates all data for fundraising, communications and engagement purposes.

Candidates will have significant experience in customer service, ideally within a not-for-profit or commercial setting. They will also have a sound knowledge of fundraising compliance and best practice, GDPR and gambling commission regulations.

As an employee of St Nicholas Hospice Care you would receive the following benefits:

· 25 days holiday  increasing to 29 with length of service (pro-rata if part-time)

· Enhanced Occupational sick pay scheme

· Company pension scheme or continuation of current NHS pension plan (subject to criteria)

·    Life assurance

· Access to Blue Light Card scheme with a range of discounts

·    Free onsite parking

· Excellent training and development opportunities

·    Health Cash Plan & Wellbeing programme (dentistry, optical, emotional wellbeing support)

·    Opportunities to attend staff social events arranged by our social committee

·    Provision of home-made meals available for staff in our onsite bistro

Closing Date: 30 September 2024 at 09:00

Interview Date: 09 October 2024

We are looking for a part time Information & Advocacy Community Support Worker in Scotland.  You will be home based living in the North of Scotland.

You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.

Please download the job description to see full role responsibilities.

About us:

Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK.  We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions.  We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: Home based in the North of Scotland. 

Please note: you will need your own car and be able to drive for this roles.

*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

**Please note interviews may be held on a rolling basis (via Microsoft Teams) so early application is advisable

Supporter Care Assistant
Salary: £13,650 (FTE of £22,750)
Contract type: Permanent
Working hours: Part time, 21 hours a week
Location: Norfolk Wildlife Trust, Bewick House 22 Thorpe Road, Norwich, Norfolk, NR1 1RY

Norfolk Wildlife Trust are seeking a Supporter Care Assistant to provide administrative support and customer service in the Trust’s membership and supporter care team.

We are seeking a well organised, self-motivated individual to provide administrative support and customer service in the Trust's membership and supporter care team for 21 hours a week, with days to include Mondays and Tuesdays, based at the Trust's Norwich HQ.

The successful candidate will have administrative experience, IT skills across Microsoft Office packages, and the ability to communicate effectively with members and supporters by telephone and email. Experience of using a CRM database will be an advantage.

The Supporter Care Assistant will be line-managed by the Membership Services & Data Manager, and form part of a job share with the existing 2 days per week postholder. The role also receives supervision and support from other roles in the team, and will work with volunteers.

The closing date for receipt of applications is Friday 27 September 2024.
Applications received after that date will not be considered.
Interviews are likely to take place on Friday 11 October 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

The role

Do you have good people skills, are you organised, methodical and can work with IT equipment and manage databases?

We are looking for a Corporate Services Support Officer who will support our HR & IT functions.  You will be responsible for the end-to-end process of employee recruitment, updating our policies and procedures, managing the IT requirements and maintaining the HR & IT databases.  We need someone who has got experience of working in a support function and would like to be involved in moving our support model forward. 

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

The coordinator roles are vital components of this project. We want to attract candidates from the South West of England with sound local knowledge and able to travel in the region - these will be important parts of this job.

Purpose of the roles:

• To be responsible for the development, coordination, and delivery of Neighbourhood Watch’s partner project involving Neighbourhood Watch volunteers within the South West.
• Recruit, training and coordinate volunteers so they can deliver information sessions to community groups. 
• Research areas in needs of support and book venues where information sessions will be delivered by volunteers.
• Be able to travel to events in order to support volunteers and ensuring information sessions are delivered to the highest and consistent standards, and that feedback requests are acted upon swiftly.

Hours of employment are:

0.8FTE (28 hours per week)
8 months fixed term contract. Core hours are Monday to Friday 10am-12pm and 2-4pm with an unpaid lunch break.

Essential Skills and Competencies:

• Effective Communication: Demonstrate strong communication skills, with the ability to engage both individuals and large groups confidently and clearly.
• Leadership and Inspiration: Excel at motivating, involving, and inspiring stakeholders to achieve common goals.
• Research and Information Gathering: Skilled in conducting thorough research and use information to support event delivery and volunteering.
• Time Management: Capable of independently managing your time and balancing various responsibilities within your role.
• Task Organization: Skilled at prioritizing and organizing tasks to meet deadlines.
• Collaborative Teamwork: Experience working effectively within a geographically dispersed team, maintaining communication and alignment across different locations.

A full, clean UK driving license use of a car and availability to attend the events if required. You will need to be able to drive around Wiltshire, Gloucestershire, Somerset, Dorset, Devon and Cornwall.

Desirable Skills and Competencies:

• Volunteer Management: Proven experience in recruiting, training, and coordinating volunteers, ensuring their effective contribution to project goals.
• Event Planning and Execution: Experience in planning, organizing, and delivering successful events, ensuring high-quality outcomes.

You’ll be:

• Passionate about the role of volunteers within the crime prevention community
• Very approachable, responsible, reliable and personable
• Open to learn from feedback and adjust to them
• Committed to promotion of equality and diversity
• Committed to the aims and values of Neighbourhood Watch.

Benefits of working for Neighbourhood Watch include:

• Flexible working hours
• Stakeholder Pension
• Cyclescheme
• Techscheme

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.

The Family Services Coordinator is responsible for providing families (parents/carers and children up to ten years) affected by cleft with opportunities to access accurate information, connect with each other and form supportive communities. They will champion CLAPA volunteers and will lead on the development and effective delivery of our volunteering strategy.

Please note: Due to the nature of this service, this post is only open to female applicants. This post is exempt under the 
Equality Act 2010, Schedule 9, Part 1.

Cambridge Women's Resources Center (CWRC) is dedicated to empowering women through support, education, advocacy, and access to vital resources. We offer a safe and supportive space for women to develop skills, build community, and overcome barriers.

As we prepare for our annual Christmas campaign, we are seeking a proactive Community Fundraiser to help us secure the funding needed to continue our vital work. 

This post is for 18 hours a week with flexibility around working pattern and hybrid working.

Key Responsibilities

Christmas Campaign Coordination 

• Plan, develop, and execute the annual Christmas fundraising campaign. 

• Create compelling messaging and materials to engage potential donors. 

• Coordinate with our team to ensure cohesive and effective campaign delivery. 

• Track and report on campaign progress, making adjustments as necessary to achieve fundraising goals. 

Donor Engagement and Outreach 

• Identify and engage potential donors from the public, corporate, and academic sectors. 

• Develop and maintain strong relationships with existing donors, ensuring regular communication and recognition of their support. 

• Craft tailored proposals and pitches to secure both one-time and regular donations. 

• Organise and attend fundraising events and activities to promote the centre and engage with the community. 

Regular Giving and High-Value Donors 

• Develop strategies to increase the number of regular givers, ensuring steady and reliable income streams. 

• Identify and cultivate relationships with high-value donors, including individuals, foundations, and corporations. 

• Manage a portfolio of major gift prospects, moving them through the solicitation cycle from identification to stewardship. 

Corporate and Academic Partnerships 

• Develop and maintain partnerships with local businesses, corporate sponsors, and academic institutions. 

• Create opportunities for corporate and academic entities to support CWRC through sponsorships, employee giving programmes, or other philanthropic initiatives. 

Administration and Reporting 

• Maintain accurate records of all fundraising activities, donor interactions, and financial contributions. 

• Provide regular reports to the CEO and Finance Officer on fundraising progress and outcomes. 

• Ensure all fundraising activities comply with legal requirements and ethical standards. 

Are you looking for a new challenge? Are you keen to develop your influencing and communication skills to help Chapter One retain, grow and unlock corporate partnerships for the benefit of struggling young readers?

40% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Chapter One is a fast-growing charity, with a vision of a world in which all children have the literacy skills they need to thrive.

Many children fall behind with reading simply because they lack the opportunity to practise: we work to ensure that every child has 1:1 reading support at the time they need it most. Chapter One’s unique, online, reading support programme pairs struggling 5 to 8 year olds in over 11 areas of the UK with over 3000 volunteers who are recruited from a range of local and national businesses.

We are seeking a proactive, energetic and enthusiastic Corporate Partnerships Officer to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner experience. This is an opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile. 

Reporting to our Corporate Partnerships Manager, but also working closely with our Business Development Manager, you’ll support them both to deliver our annual volunteer targets and maintain our strong partner retention rate (currently 88%). This will involve supporting both the identification, acquisition, and onboarding of new partners, but also the account management of a portfolio of existing partners.

Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. This is a fully remote position and is ideal for someone home-based with the ability to travel to occasional meetings. 

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. 

Chapter One is committed to safeguarding children and young people. All postholders are appointed subject to a satisfactory Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Bedford Foodbank has an exciting opportunity for a new position as a Senior Finance Officer. This is a highly responsible role operating and developing all financial workflows required to enable the charity to function and remain compliant.

Bedford Foodbank is an independent charity, operating as a member of the Trussell Trust network.Over recent years, we have seen client numbers rise significantly but thankfully, the extraordinary generosity of donors has also risen to meet the growing demand for our services. In 2023, we moved premises to a larger warehouse which is enabling our fantastic team of staff and volunteers to work in a better, safer environment, and our day to day opertion can run more effciently.

Bedford Foodbank is committed to deliving a high standard of service to anyone who engages with our work. We operate our services with a Christian ethos, supported by local churches. You don't need to be an active Christian to be part of the team, but understanding these values are important. 

Please be aware that this vacancy will close on the 30th September. If you are interested in the position, please submit an application as soon as possible.

Deafblind UK supports people who have both sight and hearing loss. You’ll be welcomed into our big family of clinical, operational and administrative staff who are all passionate about making life better for our members. Working for Deafblind UK is flexible and friendly. We support a healthy work-life balance and from the moment you join us, you will be fully supported by the wider team. You will also get a generous annual leave allowance and access to our Westfield Health Cash Plan.

We are looking to recruit a full-time officer to join our team delivering our flagship Pathways to Progress service.  Following incoming referrals, the officer will contact service users to conduct a friendly telephone or video call to complete an assessment of their needs and challenges.  The officer will then draw up action plans to connect the service users to the most appropriate set of service options, dependant on their chosen outcomes.

The officer will need to develop a good understanding of the internal and external service options available, plus have a clear and decisive skill for choosing the most appropriate course of action.  The successful applicant will need to be a confident and comfortable communicator, with a patient and understanding personality.

We are seeking a good planner with experience of helping people to identify and reach their chosen outcomes, whilst also contributing to the wider success of an established service with its inherent timeframes and capacities.

The post holder will become an active member of the Charitable Services team, promoting the delivery of life enhancing support options to people with dual sensory loss and/or their carers.  Service users will exhibit varying degrees of sensory loss, from the mild to the more profound.  We are committed to respecting and celebrating the unique personalities and aspirations of each individual service user as we work with them to identify the most empowering bespoke action plan for them.  

The officer will also have responsibility for overseeing the growth of an ongoing project to recruit and support a network of volunteers across the country, who can be co-ordinated to deliver localised marketing activities, such as attending public events on our behalf or dropping leaflets.

The main tasks delivered by the officer will be:

• To work with people with sensory loss to connect them to the services and support options that can best assist them;
• To build a friendly rapport with service users, to build trust so that they respond openly during the assessment conversations;
• To support individuals to engage with the agreed action plan and to help maintain momentum to complete the action plans
• To help individuals to celebrate their progress, to increase their knowledge and to expand their horizons.
• To develop a good understanding of the many internal and external support options available and their potential benefits;
• To develop and co-ordinate a team of volunteers to perform localised outreach activities on our behalf;
• To complete all necessary recording and reporting of service support, using our electronic systems;
• To contribute to the completion of funding reports, case stories, etc. as requested by the service manager;
• Occasionally to represent Deafblind UK at events, within online meetings and forums and to promote the service and generate service user referrals.
• To complete all training and input actively into team meetings, planning discussions and reviews.

Please note that prior experience of working with people with sensory loss is helpful but not essential for this role, as all relevant training will be provided.

Contact us for further details of the job role on 0800 132320.

The Company

We support people who have combined sight and hearing loss which affects their access to information, mobility, and communication. We help them to live with their condition and to build their confidence and independence.

Deafblindness affects everyone in different ways. Some people might have mild sight and hearing loss whereas others can’t see or hear anything. It can be isolating and lonely and can lead to mental health issues - but it’s far more common than many people realise. Around 400,000 people are affected by sight and hearing loss in the UK.

Schedule:

• Day shift
• Weekdays

Work authorisation:

• United Kingdom (required)

Work Location: Remote

Application Instructions

To apply please provide a CV and one page cover letter demonstrating your previous experience and suitability.

Key Responsibilities

Financial:

• Raising purchase orders, processing purchase invoices & expenses & making payments.
• Ensuring appropriate backup is saved within Xero to support accounting transactions.
• Liaising with wholesale customers, raising sales invoices and reviewing ageing debtors following up on payments.
• Routine communication regarding financial information with regulators and banks.

Board of Trustees & CEO support:

• Arranging Board and committee meetings - securing dates, venue bookings, preparing and collating papers and presentations, taking minutes and facilitating actions.
• Coordinate Trust policy reviews and ensure these are completed in a timely manner
• Organising team meetings, team awaydays and collating and sharing information and notes arising from those sessions

Recruitment & HR:

• Preparing documentation & placing adverts.
• Organising interviews both in person and online.
• Processing documentation - new starter details, contracts & updating the HR system.
• Organising and booking staff training as required.
• Arranging DBSs for staff and trustees as required.

Retail:

• Monitoring online stock levels, placing orders for merchandise, and liaising with our fulfilment centre.
• Ensuring our retail management system contains up to date data, by reviewing stock takes, accurately processing orders and updating the database as appropriate.
• Producing quarterly stock take reports.
• Supporting the sales team at Port Lockroy.

General:

• Monitoring inbox, office telephone & postbag
• Working flexibly with colleagues in the broader support of the aims of the Trust. Providing ad hoc administrative support as required.
• To ensure at all times the reputation of the Trust is maintained and enhanced through our work and to undertake all of these with our values at heart & a high regard for both Health & Safety + Equal Opportunities.

Job Requirements

Knowledge & Experience

• Knowledge & experience of basic financial processes
• Working knowledge of accountancy software: Xero and Excel
• Experience of organising & supporting meetings, inc. minute taking
• Experience of working in the charity sector
• Knowledge of bookkeeping
• Experience in handling public enquiries
• Knowledge of charity governance

Skills, Abilities & Attitude

• Excellent communication skills - written and verbal
• Excellent customer service skills
• High level of attention to detail
• Excellent IT skills: MS Office, familiarity with databases
• Ability to analyse data & produce concise reports
• Skilled in organising meetings, taking great minutes, & supporting the board
• Understanding of the need for professional confidentiality
• Team player with high levels of initiative
• Flexible & adaptable
• Self-motivated & able to work without direct supervision
• Highly organised & efficient, able to work under pressure
• Committed to health & safety + promotion of equality

Terms

UKAHT is committed to providing excellent terms and conditions of employment for all employees.

Location: This position is based in our Cambridge office, where we operate a hybrid working model - a flexible blend of homeworking with essential office-based work at the office at High Cross, Madingley Road, Cambridge, CB3 0ET.

Salary: £28,000 pro rata

Working Hours

• 30 hours per week, Monday to Friday.
• Flexible working hours available; to be agreed upon appointment.
• You will also be required from time to time to work occasional evenings and weekends for which you will be granted time off in lieu.

Holidays: 25 days pro rata per year of paid leave plus the usual public holidays.

Expenses: All reasonable travel costs incurred as part of the role will be reimbursed as per UKAHT policy.

Probation period: The appointment will be subject to an 6 month probationary period

Notice period: Upon completion of the probationary period, the period of notice will be eight weeks by either party.

Visitor Assistant
Salary range: £22,684 - £24,829 per annum (pro-rata)
Location: Helimed House, Norwich
Hours: Part-time, 30 hours per week - we are happy to discuss working patterns
Contract: Permanent contract

East Anglian Air Ambulance is a regional charity providing life-saving care across Bedfordshire, Cambridgeshire, Norfolk, Suffolk and beyond. With two state of the art helicopters and a fleet of rapid response vehicles our crew of critical care paramedics and specialist doctors bring their advanced skills, equipment and medicine to the scene of the incident in the fastest time possible.

We are looking for someone with exceptional administrative and customer care skills to join our Estates Team as a Visitor Assistant. This new role will help the Estates Team to continue to grow the number of internal and external events at our Norwich HQ, whilst ensuring all guests receive an outstanding experience.

You will provide administrative and hosting support at our Norwich HQ, ensuring all visitors and guests receive a professional and friendly welcome. Within this varied role, you will be responsible for ensuring that internal and external stakeholders receive excellent service before, during and after their event, and perform booking and event support administrative tasks such as placing catering orders, preparing the event space and diary management. You will work closely with our team of reception volunteers and will liaise regularly with colleagues across the charity to ensure that larger charity events, training courses and meetings are delivered to a high standard.

Some flexibility is required with this role to occasionally support events and functions outside of core working hours.

Named in 2023 as one of the ‘Best Places to Work’ in The Sunday Times national awards, you will be joining a truly inspirational organisation. EAAA not only operates with total patient focus but provides a supportive working environment where everyone can develop and make a difference – Together We Save Lives.

Closing date: Monday 30 September (9am)
Interview date: Tuesday 08 October

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.