Jobs

For over 75 years MAF has been working in partnership with hundreds of Christian and relief organisations, enabling practical help, physical healing and spiritual hope to be delivered to some of the world’s most remote and inaccessible communities.Leading the people team you will oversee the development and implementation of our PEOPLE strategy designed to attract, develop, and retain a high performing and creative workforce who are passionately engaged with our vision to see isolated people changed by the love of Christ. Part of that plan will be the development of strategies to address our recruitment needs both in the UK and overseas. The Director will also provide strategic level HR leadership to our 60+ UK based staff and 30 staff and their families overseas.

Reporting to the CEO, you will serve on the six-strong senior leadership team contributing to the wider organisational strategy and play a central role shaping the Christian culture of the organisation.

There is an occupational requirement for the job holder of this position to be a committed Christian.  Additional information is available on request.

Responsibilities

 The Director of People and Culture has nine key performance areas

1. Enhancing learning within the charity to ensure that we have the skills, experience and mindset needed to move forward.  (Learning & Development)
2. Shaping our practice to align with our Values, Mission, and Cultural Norms (Culture)
3. Creation and maintenance of a positive culture promoting staff wellbeingand community.  (Wellbeing)
4.  Design and  delivery of strategies to increase the number of new recruits to serve overseas and attract and hire talent to serve in our offices in the UK. (Talent Acquisition)
5.  Shared responsibility for Improving Partnership internally within MAF UK and externally with MAF International (MAFI), other Resourcing Groups and mission and Church groups within the UK. (Partnership)
6.  Taking thelead on all HR related issues and acting as a trusted partner and guide to members of the Executive Team. (Leadership)
7.  Managing our compensation and benefits schemes to ensure that MAF UK compensation remains fair and competitive. (Compensation & Benefits)
8. Maintaining a high level of legal awareness and ensuring HR legal obligations are maintained and our policy and practice is appropriate (Legal & Finance)

• • Ensure that HR policy and practice remains compliant 
  • Ensuring that our ‘Safeguarding’ responsibilities are upheld, staff receive training and DBS checks as appropriate 
  • Oversight of the People budget including the international staff, recruitment and training.

9. Professional Development by maintaining currency with employment legislation, HR good practice, and trends within Christian mission organisations 

Qualifications, Skills & Experience

Requirements:

Education/Qualifications:

• Degree or equivalent standard
• CIPD qualified (Level 7 - Chartered membership)

Experience:

• Proven experience in senior HR, management, and leadership roles
• Success in HR strategy design and change management
• Significant experience in recruitment

Skills/Abilities:

• Strategic planning and financial management expertise
• Excellent communication, presentation, and training skills
• Ability to influence at all levels within a complex organisation
• Knowledge of UK HR employment legislation

Personal Attributes:

• Committed evangelical Christian, able to represent MAF's mission, values and beliefs
• Emotional resourcefulness and service orientation
• Flexibility and adaptability towards others and circumstances

Terms and Conditions

• Location: This role can be based at the MAF UK Offices in Folkstone, Kent or optionally could be in the Oxford, Cambridge arc as we seek to launch a new hub in the Milton Keynes area, maximising our engagement with a thriving local aerospace and charity sector region.  Up to two days a week in our Folkstone Office might be initially required.We welcome hybrid working in line with our flexible working policy, the needs of the business, the requirements of the role and your location. This will be discussed at interview.
• Working Hours: This is a full time role (at least 36 hours per week, with 1 hour for lunch daily unpaid) but requiring some flexibility on the successful candidate to work additional hours occasionally some of which could be outside the normal business hours.   Hours should be agreed with line manager.
• Travel: Flexibility will be required for working additional hours and travel to meet business needs (inlcuding overseas travel) or for travel/meetings on weekends or evenings.
• Annual Leave: Annual leave entitlement of 22 days per year and 8 paid public holidays per year.
• Pension Scheme: Non-contributory (10% of salary).
• Probation: 6 months
• Notice Period: 3 months each.
• Salary: circa £65,000 per annum

Deadline for applications: midnight Sunday, 28th July 2024.

About the role

The aim of this newly created role is to lead organisational change on safeguarding and protection across Care4Calais. 

The Head of Safeguarding and Protection will provide strategic and operational leadership across all protection and safeguarding prevention, reporting and response initiatives to facilitate a values-led organisational culture of safety, non-discrimination, dignity and respect for all.

Responsibilities

• Develop, lead and implement safeguarding and protection strategy across the whole organisation.

• Manage the incident management and referral process for safeguarding and protection incidents.

• Oversee the implementation of Care4Calais’ mental health and wellbeing initiatives.

• Develop and deliver training and resources on safeguarding and protection to grow capacity across the organisation.

• Attend and contribute meaningfully to team meetings.

• Develop and maintain a network of key contacts within relevant authorities, legal teams dealing with immigration and public law matters, and other NGOs focused on the support of refugees and people seeking asylum.

• Attend relevant external meetings, representing the organisation as needed, ensuring that knowledge and learning is shared across the department. 

• Complete relevant external training required to undertake the role. 

• Be prepared to travel to locations in UK and France where C4C staff are operating.

Person Specification

Essential Criteria:

• Significant experience of leading organisational change on safeguarding and protection initiatives in an international humanitarian context.

• Experience and knowledge of international safeguarding and protection standards and good practices, as well as legal and regulatory obligations applicable to charities registered in the UK and (desirable) France. 

• Experience of implementing safeguarding measures for children and adults at risk of harm. 

• Significant experience of incident management and investigations.

• Demonstrable experience of acting with integrity and moral courage in challenging circumstances.

• Understanding of, and commitment to, challenging intersectional power differentials that can contribute to an organisational culture with high safeguarding risks.

• Understanding of, and commitment to, survivor-centred, trauma-informed and rights-based approaches to safeguarding and protection.

• Experience of developing and delivering training on safeguarding and protection at all levels.

• Understanding and experience of safeguarding and protection issues related to volunteers including mental health and resilience.

• Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset.

• Exceptional written and oral communication skills, including the ability to convey complex information clearly and concisely.

• Meticulous attention to detail in documentation and case records, ensuring accuracy and compliance with protocols.

• A demonstrable understanding of confidentiality.

• Demonstrable commitment to Care4Calais’ values and mission.

Desirable

• Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya, Amharic.

• Experience of working with asylum seekers, refugees, displaced people or for human rights-based organisations.

The successful applicant will be provided with the induction and training needed for them to succeed in the role. Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we support. 

We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK immigration system. If you have any questions about this or need additional support with the application process for any reason, please contact us. 

Care4Calais is committed to safeguarding, so our selection process includes rigorous background checks and assessments to ensure post holders demonstrate attitudes and values that align with our commitment to an organisational culture that promotes safeguarding.

You will be joining a small but passionate team, full of positivity, energy and drive to succeed. We need someone who will be a part of our success, helping to achieve our new vision for the charity, to create lasting memories for all children and young people with a life limiting illness.

Rays of Sunshine exits to brighten the lives of seriously ill children aged three to 18 across the UK by granting magical wishes and providing ongoing support within the community. Our work creates a positive distraction, reduces isolation, improves self-esteem and creates precious memories and smiles.

In this role you will be responsible for working across corporate partnerships, major donors, trusts and foundations, with a prominent focus on developing our pipeline of prospects and relationships across corporate partnerships and major donors. The charity has a history of success in these areas and we would love to have someone join the team to build upon this success.

The ideal candidate will be driven and ambitious, with experience in one or more of the above areas but you must have significant experience in developing a pipeline and evidence of securing 5 and 6 figure partnerships or gifts.

With a new fundraising strategy and 3-year income growth plan, and support from the organisation where fundraising is embedded throughout, including a supportive board of Trustees and connectors, you will have plenty of opportunities to build relationships and to be a part of the future success.

Stoll is looking for an enthusiastic and committed Communications specialist to fill this new role at the organisation.  It is a great opportunity to join Stoll as we expand our work around communications and marketing both internally and externally. Working directly with the Director of Fundraising and Communications you will be joining an expanding Fundraising and Communications team.

About the role:

• To support Stoll’s brand and communications strategic objectives
• To react to media approaches and act as contact for journalists and media outlets
• To line manage the Fundraising and Communications Assistant
• To raise Stoll’s profile through focussed and agreed communications
• To support and implement a new Communications Strategy for Stoll
• To act as brand manager for all Stoll’s communication output including marketing collateral, social and digital media and service promotional materials.
• To work across all departments at Stoll, advising and supporting the production of new materials and content
• To support the communications aspect of Stoll’s policy work to try and end homelessness within the Veterans community.
• To support internal communications within the organisation.

Are you looking for a role within an organisation where the work you do makes a real difference to people's lives? Are you looking to develop and diversify your fundraising experience with a sector-leading team?

If the answer is yes, then our Public Sector Development Manager role could be for you.

Every childhood is worth fighting for. This is our belief. We all share it. It drives the NSPCC's Major Giving Department to bring in the funds needed to protect children and prevent abuse. Join us at the NSPCC as a Public Sector Development Manager.

The role will work with the Lead for Public Sector Development, Senior Public Sector Development Managers, and a fellow Public Sector Development Manager towards a shared income target of around £5 million per annum. These funds will create ground-breaking NSPCC projects that support millions of children and help prevent abuse across the UK.

The Public Sector Development Manager will work at both a national and local level to secure grants that help the Statutory team achieve its annual income target. Working across the charity, she/they/he will build relationships with colleagues and senior stakeholders, and source and share information with funders through engaging written materials, phone conversations and face-to-face meetings. Alongside managing their own portfolio, she/they/he will support team members to maximise income from public sector funding streams.

The Major Giving department is open and supportive with an active social life The wider Trusts & Statutory Team has grown considerably - increasing its annual income by more than £6 million since 2017/18. With bespoke training opportunities, room for significant development and growth, and the support of colleagues and resource teams, the role will provide the opportunity to make a positive change for children and families across the UK.

The successful candidate will have:

• Experience of working with major funders, successfully bidding for their support and providing ongoing stewardship
• The ability to produce compelling written materials of the highest quality
• Strong interpersonal and relationship building skills
• Proven success in delivering financial objectives through effective bid management

Engaging increasing numbers of schools in ACN’s Membership programme, fundraising initiatives, and developing new initiatives and resources working strategically with the Community Fundraiser in Scotland.

You will also be providing support for organised ACN events in Scotland, as well as taking responsibility for running tailored events. 

Reporting to the Manager of Operations in Scotland this post will provide key logistical and administrative support. The Youth & Events Co-ordinator in Scotland will contribute to the objectives set out in Aid to the Church in Need (ACN) UK’s overall strategic plan, focusing on agreed aspects of the fundraising and marketing strategy, which contribute to the effective fundraising and awareness raising and ACN’s core aim of providing more aid to the Church in need.

Key areas of responsibility include:

Reach out to Scottish primary and secondary schools and youth settings in the central area of Scotland.

Develop and facilitate initiatives/programmes and resources to be offered to the above groups within a given diocese or throughout the Scottish dioceses as well as sharing resources to develop organisation-wide initiatives.

Develop and deliver themed presentations and workshops; organise mailings to contact targeted groups/areas. Follow this up with appointments

Administratively responsible for all ACN events in Scotland, in close cooperation with the Manager of Operations in Scotland, the Community Fundraiser for Scotland, Administrative Support in the Scottish Office and the Fundraising and Marketing Team. Responsible for promoting events via social media posts leading up to and during events. Using social media after events to recognise success and encourage future engagement.

Spurgeons is one of the UK's leading children's charities, firmly supported by Christian beliefs and values, helping to support vulnerable children and their families. We deliver projects to support children, young people, their families, and communities to find long-lasting solutions to the challenges they face. We are passionate about the work we do and need equally committed members on our team to help us achieve those goals.

ABOUT US

At Spurgeons, our Partnership and Development team isn't just about achieving goals; we're about doing it with flair, creativity, and a touch of innovation! Comprising fundraising and partnership development experts who are as dynamic as they are innovative, our team thrives on pushing boundaries and thinking outside the box to drive positive change. We're not your average team – we're a vibrant and energetic bunch who love what we do. From team-building activities to celebrating successes, we believe in fostering a positive and supportive environment where everyone feels valued and inspired to do their best work.

ABOUT THE ROLE

Embark on a meaningful journey with Spurgeons as our Research and Stewardship Lead, where you'll be instrumental in shaping our fundraising landscape and fostering profound connections with our supporters, ultimately transforming the lives of children, young people, and families. In this pivotal position, you'll dive deep into the world of philanthropy, meticulously researching potential donors, grant opportunities, and strategic partnerships. Through your keen insights and strategic acumen, you'll unearth invaluable opportunities that drive our fundraising efforts forward, enabling us to extend our reach and impact. But your impact won't stop there. You'll also champion the art of supporter engagement, crafting bespoke experiences that resonate deeply with each individual who interacts with Spurgeons. By nurturing these relationships with care and dedication, you'll ensure that every supporter feels valued, understood, and inspired to join us in our mission. Together, we'll forge a path towards a brighter future for those we serve, guided by our shared commitment to compassion, integrity, and unwavering dedication. Join us in making a tangible difference and building a community of support that transcends boundaries and transforms lives.

ABOUT YOU

Join us at Spurgeons as a Research and Stewardship Lead, where your extensive background in supporter engagement and relationship management will shine. With a proven track record in designing and executing successful supporter engagement strategies, your expertise will be crucial in crafting impactful campaigns. Leveraging your proficiency in CRM systems and Excel, you'll analyse data with precision, driving informed decisions to enhance supporter experiences. Your proactive approach to problem-solving and innovative thinking will fuel our efforts to innovate and adapt in a dynamic environment. With excellent communication skills and a strategic mindset, you'll collaborate effectively with cross-functional teams, ensuring alignment and maximising impact. Your dedication to quality and results, coupled with a continuous learning mindset, will drive excellence in everything you do. Your experience in the charity sector and previous fundraising team roles will provide valuable insights into our work, while your strong understanding of data compliance and Office 365 integration will ensure efficient operations. As a conscientious and ambitious professional, you'll thrive in a fast-paced environment, embracing challenges and seizing opportunities for growth.

Join us in our mission to support vulnerable children, young people, and families, and make a meaningful impact every day.

BENEFITS

• Continuous professional development
• Regular support through supervision, appraisal & well-being initiatives
• In house learning platform
• Generous pension scheme
• Employee Assistance Programme
• Healthcare cash plan
• Charity discount scheme

Closing date: 14/07/2024

Shortlisting date: 15/07/2024

Interview date: 29/07/2024

 We are committed to safeguarding the welfare of children and young people we serve. This post is subject to necessary safeguarding checks including an appropriate level DBS Disclosure. 

Spurgeons aim to be a Living Wage Employer. 

We actively encourage applications from a broad and deep range of backgrounds and experiences. We are a Disability Confident Employer.

Magic Club inspires young people to dream big, helps them to develop strong foundations and supports them to reach their fullest potential.

Could you play a key role within an ambitious young charity to create real and lasting change for young people? If you have considerable experience working with young people and have the skills, passion and ideas to ensure every young person in Claremont has the opportunity to reach their fullest potential then we would love to hear from you!

The Magic Club (CIO) is a charity in Claremont, Blackpool, working with young people aged 7-16 to support them to thrive; increasing skills, accessing new opportunities, developing relationships and having loads of fun. We currently deliver youth club sessions four evenings each week in term time from our own venue, offering a diverse and high quality range of activities and project work. We also deliver detached youth work, Duke of Edinburgh and Arts Award programmes, AQAs, trips, residentials, holiday programmes, 1-2-1 and small group work, projects and youth volunteering, all served up with really tasty food. Alongside this we work with our parents and carers, wider community and partners to ensure we do whatever we can to support young people to thrive.

Opening in March 2018, we have seen a huge impact for young people in our community. With increased confidence, social skills and aspiration as well as improved relationships and routes to further education and work; we are making a lasting difference.

We are recruiting for a Senior Youth (Support) Worker to join our small, friendly team. We are looking for a highly motivated and skilled colleague, with the vision, knowledge and commitment to lead on the delivery of our curriculum, projects, club sessions and activities with, and for, the young people of Claremont.

You will support our team of youth support workers, volunteers and Peer Educators, helping them to use their knowledge and experience for the benefit of our members. You will develop relationships and partnerships within the community to develop further support and opportunities for young people. You will also support the evaluation of our work, ensuring we are continually meeting the needs and interests of young people.

We will accept applications from JNC qualified workers or for individuals who are willing to complete a funded Level 6 qualification whilst working with us (the salary bands reflect payments for unqualified and qualified individuals). In either case we would require a Senior Youth Worker with comprehensive experience of working with young people and has experience of supervising teams of staff and volunteers.

We are a little biased, but we think the best part of the role is working with some of the most brilliant young people in Blackpool. This role will be pivotal in supporting the charity to further develop our offer for our young people, ensuring it is high-quality, meets the needs of our members and makes a big impact. There is a lot of scope for some really creative work and we can assure you, no two days will ever be the same.

Applications are welcomed from experienced, skilled and passionate individuals who meet the criteria outlined in the Person Specification.

We are reviewing applications for this role on a rolling basis, it will close once we have received an sufficient number of shortlisted applications. 

About Future Frontiers
At Future Frontiers, we support young people from disadvantaged backgrounds to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.

We are particularly interested to hear from candidates who have lived experiences relatable to our young people.

Your responsibilities

• Build lasting relationships with supporters
• Develop and manage a portfolio of supporters
• Write applications for funding
• Report on impact
• Record-keeping

About you

Experience

• Managing relationships with trusts and foundations, or similar transferable skills from a sales/fundraising background (essential): Experience of applying to and stewarding trusts and foundations to secure 4+ figure gifts over multiple years.
• Identification and cultivation of new business (essential): Experience of independent research and cultivation to develop a pipeline of trusts and foundations.

Skills and competencies

• Passion for Future Frontiers’ mission
• Relationship management
• Communication
• Attention to detail
• Planning and prioritisation
• Curiosity

What we can offer you

• Annual leave of 27 days plus bank holidays, increasing with service
• Flexible working with regular working from home as standard, 4pm finish on Fridays
• Annual personal training and development budget of £300
• Employee Assistance Programme, including counselling
• Team building offsites and regular team socials throughout the year
• Additional parental leave pay and additional childcare leave for child’s first 2 years

Please see the full job description for all the details.

Main Purpose of the Job

The Digital Enabler will work with the District Leadership Team and the Communications Officer to build the digital communications capacity of the District at every level, to facilitate effective participation by all members in the life of the church in the North West District, and to make use of new opportunities for mission and community-building in the digital sphere.

Key Responsibilities

1.Ensure that the District leadership is able to fulfil its responsibilities by ensuring there are reliable digital platforms for online, live-streamed and recorded meetings and events, for electronic dissemination of information (via web, social media and mailings), and audio and video recording and sharing..

2.Enable all members of churches in the District to have the opportunity for participation in District forums and events, and to receive information from their District and Circuits.

3.Co-operate with District and Circuit leaders, ministers and pioneers in the development of new forms of mission and church communities using a range of digital resources.

Key Tasks

Training and Support

1.Create a digital strategy for the District, identifying the essential resources and support needed to enable full participation at every level, and the opportunities for missional work in the online world.

2.Support the administration and governance of the District by facilitating online synods, committees and consultations.

3.Build a network of “digital champions” within Circuits and provide advice and support for local training and capacity building.

4.Devise and deliver online training courses for Circuits and churches.

5.Develop a “Digital Community of Practice” across the District, and linking where appropriate across the Connexion, which will envisage and create new ways of being and growing church in the digital age.

6.Work with safeguarding officers to raise awareness of digital safeguarding issues, and create usable information and guidelines for Circuits and churches.

Facilities and Resources

1.Work with the Communications Officer in building and maintaining the District’s online presence, including the website and social media.

2.Develop a range of digital tools and resources for the use of the District and its Circuits, and assist in their implementation. (These could include servicing local website and social media initiatives, plan-making and emailing applications.)

3.Collect and disseminate information on digital specialists in the District who can serve Circuits and churches. (This could include graphic designers, web and database programmers, audio-visual and streaming experts and others.)

Events and Online Communities

1.Provide technical support for online and live-streamed District events, including advertising, registration and ticketing, online and streaming facilities.

2.Work with the Mission Area Leads, Circuits and pioneers in implementing digital services, online communities and missional initiatives.

Personal Training and Growth

1.Maintain an awareness of changes in digital applications and resources, and consider how they can be used in the District.

2.Identify opportunities to expand knowledge and understanding, including by appropriate courses.

3.Reflect theologically on issues around faith in the digital world, and the opportunities for sharing the gospel by these means.

An exciting opportunity has arisen to join Westway Trust as an Adult Learning Tutor (ESOL), starting in September 2024. 

Westway Trust is a community-guided organisation located in North Kensington which runs an adult learning programme of accredited and non-accredited provision across a range of subjects. We aim to enable people to progress in work, in learning and in life.  Our learners come from a variety of backgrounds and have different prior experiences of learning.

We are seeking an enthusiastic and experienced ESOL Tutor to design and deliver high quality learner-centered teaching and assessment experiences to our adult learners from pre-entry level up to level 1, whilst supporting the Adult and Community Learning Manager to achieve the Trust’s strategic objectives.

This is a sessional term-time role.  Working hours will be discussed and agreed at the interview stage.

Key responsibilities of the role include:

Teaching

• Plan, prepare and deliver high-quality teaching and learning sessions, workshops, and tutorials in line with the curriculum requirements and the needs of individual learners, ensuring learning objectives are met.
• Assess learners’ abilities and identify areas for improvement, tailoring teaching and learning methods and resources accordingly.
• Develop and deliver consistently engaging and interactive sessions, utilising a variety of teaching techniques and materials to enhance learners’ understanding and engagement with the subject/topic.
• Set and mark assignments, tests, and examinations, providing constructive feedback to learners to support their learning and improvement.
• Establish and maintain a positive and inclusive learning environment, actively promoting learner participation, motivation, and confidence in professional development.

Administration

• To identify materials and equipment/resource needs to assist the provision of teaching and learning by students.
• Maintaining up to date course files and submitting accurate data on attendance and achievement within agreed deadlines.
• Preparing groups of learners for accredited assessment (exam or portfolio) & non-accredited assessment (RARPA), marking assessments and taking part in internal moderation and/or consultation meetings with appropriate Trust staff.
• Providing feedback on appropriate documentation for example observation, IQA reports etc.

Knowledge, Skills and Experience:

Essential

• Proven successful track record of planning and delivering high quality teaching of accredited and non-accredited provision in a relevant subject and at appropriate level(s).
• Experience of teaching adult learners of mixed abilities and an understanding of appropriate teaching strategies in a similar role.
• Experience of devising course outlines and schemes of work.
• Experience of assessing and recording progress, both in accredited and non-accredited learning and supporting learners.
• Knowledge and experience of working with a variety of exam boards.
• Excellent communication skills, both verbal and written and the ability to work as part of a highly collaborative team.

Desirable

• Understanding of the RARPA (Recognising and Recording Progress and Achievement in non-accredited learning) system.
• Experience of working/teaching refugees and or asylum seekers.
• The ability to speak another language.

Qualifications:

Essential

• Hold a recognised teaching qualification such as CELTA, DELTA or TESOL or
• A full teaching qualification for working in adult learning (DTLLS, PGCE or DET)
• A minimum GCSE English Grade C or equivalent

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Free eye test voucher
• Investor in People (IiP) employer

The application deadline is Sunday 14 July 2024 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early (an early application is strongly recommended)

Emmaus Oxford is looking for a Charity retail Deputy Store Manager to join our retail management team running our large charity superstore in Cowley Oxford. Emmaus provides housing support and meaning occupation in our social enterprise to up to 28 ex-homeless men and women [known in Emmaus as Companions].  As well as providing retail management the role also involves coaching and training companions and working closely with our team of Progression Workers and Learning & Development Manager. Emmaus collects donations of furniture and household goods from across Oxfordshire and these are sold in our superstore in Cowley and through our online sales business. Proceeds from sales make a major contribution towards our housing & support service. This is a part time role working 22.5 hrs. [3 days] a week and may involve some weekend working and key holding responsibility. It’s a great opportunity to join a growing charity, in a rewarding role, working directly with the charity’s beneficiaries. Your work will directly help ex-homeless men and women, local people on low incomes and help create a better environment through recycling and reuse. 

Role purpose

Compass is a service designed to support adults (18 years and over) in H&F and Hounslow. The service provides support with welfare benefits, debt, housing and well-being/peer support groups/workshops.

The role of the Information and Advice Worker will be to provide advice, guidance and customer representation to H&F and Hounslow residents living with mental health problems. Advice issues may include, housing, benefits, council tax, debt, signposting etc.

The successful candidate will deliver support to enquirers and manage a caseload of individuals as agreed with the project manager. In addition to advice casework, the Advice Worker will also be expected to assist onboarding referrals to the service when needed.

The successful candidate will be required to work alongside other caseworkers and volunteers supporting on the project and report to the project manager.

The Advice Worker will be required to work within the Advice Quality Standard framework (AQS), and adhere to Mind’s policies and procedures.

Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work.  

Place of work

The Advice Worker will be required to work both from home and the Ealing, H&F and Hounslow office when necessary, alongside work in the community.

Key Responsibilities
See attached job description for full list of responsibilities

• Deliver support to enquirers and manage a caseload of individuals as agreed with the project manager.
• Deliver monthly wellbeing peer support groups/workshops.
• Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on their behalf.
• Provide housing advice
• Provide general money and debt management advice
• Provide information on employment opportunities and training support for clients.
• Signpost to other relevant services in the boroughs, or further afield.

Person Specification

Knowledge and Experience

• Substantial experience of delivering advice in a similar position, preferably to individuals with mental health needs
• Knowledge and understanding of mental health problems, and mental health services
• Experience of delivering advice, information and customer representation
• Experience of managing complex cases
• Experience of working with multiple agencies
• Experience of delivering desired outcomes in a timely manner
• Up to date knowledge and experience of safeguarding adults
• Understanding of the importance of monitoring and evaluation, and the ability to keep records
  
  
  

Skills and Abilities

See attached job description for full list of skills & abilities

• Relevant and up to date knowledge of welfare benefits, housing and social care.
• Facilitate and deliver peer support groups for longer term improved wellbeing.
• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
• Excellent listening skills

Are you experienced in Community Investment and looking for your next role?

This is an exciting opportunity for a community focused individual to join our Communities Team at Sovereign Network Group (SNG) as a Community Investment and Partnership Lead on a permanent basis.

Ideally, you'll be based from our Hertford office, combining both home and office working to ensure a positive work/life balance. In the longer term, there may be some travel required between our offices and sites, so you should have access to transport and be happy to travel.

It's a really exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England – our purpose being to provide quality affordable homes and places that people love for generations.

The Role

This role will be at the heart of our Localities, delivering Community Investment and partnership actively through commissioning and supporting activity that creates social impact.

Reporting to the Community Investment and Partnership Manager, you'll lead in the delivery and ongoing development of a Locality based Community Investment strategy, embedding our Thriving Communities, Customer Impact and Corporate Plan. Key responsibilities include:

• Creating, implementing and overseeing the delivery of a wide-ranging programme of interventions in localities
• Ensuring that contracts and projects are managed effectively, including performance management that demonstrates our social impact
• Ensuring the smooth and effective financial management of projects via contracts and grants, including adhering to procurement and financial regulations
• Working with the Partnerships and Funding team by writing bids that bring in external funding to deliver social impact in our communities
• Working collaboratively with Community Investment colleagues to ensure the Thriving Communities vision is delivered in localities
• Working effectively with our Grants Officer to support the grant programmes and work with awardees as required
• Embedding a framework for social impact and outcomes recording

What we need from you

Ideally, you'll have significant experience and expertise in the Community Investment sector gained from working in a similar role.

You'll need excellent partnership skills, a focus on delivering social impact, ability to identify opportunities for fundraising and programme development and commitment to customer service with the confidence to collaborate with a variety of stakeholders. You'll also have:

• A proven track record of positive stakeholder engagement and relationship management, both internally and externally
• Excellent communication skills both oral and written, tailored to a range of audiences
• Strong organisational and project management skills
• Experience of quality assurance of projects, including monitoring and evaluation systems
• Confidence with budget management and financial systems
• IT literate and able to use technology for effective project delivery

What you'll receive from us

We have some fantastic benefits on offer at SNG, including:

• £450 flex-pot annually, discounted shopping & cycling scheme
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Company pension scheme matched up to 12%, life cover at 4x your salary
• Flexible working - we're committed to giving people flexibility as widely as possible
• 24/7 virtual GP
• Options for private medical insurance, dental insurance & critical illness cover

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive, whatever their personal or professional background. We encourage applications from all and believe that diverse talent makes us stronger.

You'll get access to plenty of training and development opportunities so you can build the skills and knowledge to enjoy a fulfilling career.