Jobs

Main Responsibilities 

Communication and Relationships 

• Communicate effectively within the organisation and externally including liaising appropriately with social care, health care and mental health professionals such as schools, social services, CAMHS and GPs. 
• Communicate complex and sensitive information to stakeholders. 
• Manage individuals and groups, including those who may be distressed by the information given to them. 
• Establish excellent internal working relationships with peers and colleagues. 
• Model the values and culture of the organisation in interactions and relationships at work. 

Knowledge, training and experience 

• Assess and engage in interventions with children and young people and/or their significant adult (as appropriate) in accordance with best practice. 
• Complete comprehensive assessments which include assessments of risk and determining appropriate level of response/intervention. 
• To be accountable for ensuring own practice meets minimum national standards and is compliant with professional Code of Conduct. 
• Maintain knowledge about current, evidence-based practice. 
• To maintain a personal profile of professional development in accordance with professional requirements/governing bodies. 
• Demonstrate knowledge of all relevant policies and procedures. 
• To practice in accordance with relevant legislation involving Safeguarding Children and Young People, Safeguarding Adults and the Mental Capacity Act and to be able to provide advice and guidance to other professionals. 
• Provide supervision to volunteers in group or individually as needed. 

Analytical and judgment skills 

• To work within given frameworks for good and best practice. 
• To participate appropriately in meetings to plan and/or evaluate strategies of care. 
• Responsible for the provision of accurate and timely data to support team and organisational needs.  

Planning and organisational skills 

• Provide effective day-to-day management of own/team caseload and to collaborate with other team colleagues and/or volunteers in the coordination and allocation of new referrals to the team as required. 
• Manage own time and workload.
• Provide cover for other clinical team members, including if appropriate the Associate Director of Clinical Services, during annual leave or sickness. 
• Maintain personal identifiable and sensitive data according to information governance guidance and policy.  
• Adhere to Information Governance policy and processes.
• Ensure incidents or near misses are reported. 
• Ensure accurate written and electronic patient records are maintained, in line with confidentiality, data protection and other statutory regulations and requirements.
• To have a high degree of self-awareness and use this to maintain own and others emotional well being. 
• Be able to frequently manage individuals and groups in distress or in conflict with the information presented. 
• Resilience to frequently encounter highly emotional circumstances.

All Staff

• Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
• Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required. 
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the Quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of children and young people with bereavement within your work. 
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.

Person Specification

Educational/Professional Qualification   

Essential 

• MA/MSc or Postgraduate Degree in Counselling or Psychotherapy 
• Registration with a professional body (e.g. HCPC, UKCP, BACP) 
• Evidence of Continuing Professional Development 
• Knowledge of best practice in delivering psychological interventions 

Desirable

• Certificate/diploma in supervision 
• Dual qualification (social work and counselling) 
• BACP accreditation and/or eligible for BACP accreditation 

Skills and Abilities 

Essential 

• A good understanding and knowledge of relevant psychological theories, therapeutic interventions, and models of grief work for children, young people and adults. 
• Able to make clear psychosocial assessments inclusive of risks, safeguarding, and mental health needs for children, young people and adults.  
• Evidence of working in a psychological framework with children, young people and adult who have experienced common mental health problems (e.g. anxiety and depression). 
• Ability to provide support, supervision, and line-management to volunteers or staff as required.  
• Excellent verbal and written communication skills.  
• Excellent interpersonal skills.  
• Evidence of and ability to work as part of the interdisciplinary team as well as on own initiative.  
• Ability to manage own workload and own cases in accordance with best practice and clinical needs.  
• Computer Literacy e.g. Word, Excel, Power Point, Electronic Notes systems. 
• Planning and organisational skills. 

Experience 

Essential 

• Substantial post qualification experience in counselling or psychotherapy. 
• Experience of working therapeutically with children and young people (pre and post bereavement). 

Desirable

• Minimum of 300 hours of supervised clinical practice. 
• Experience of providing clinical supervision. 

Knowledge and Understanding 

 Essential 

• Knowledge and understanding of bereavement, grief and its complications. 
• Knowledge of safeguarding legislation and impact on practice. 
• Understanding of the organisation as a charity. 

Desirable 

• Knowledge of current relevant legislation and government strategies. 

Other  

 Essential  

• Commitment to equal opportunities.  

Recruitment Timetable

Application deadline: Monday 22nd July 2024

Interview date: 31st July and 1st August 2024

Interview location: MS Teams

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Empowering refugees to thrive as they rebuild their lives.

Upbeat Communities deliver services to welcome refugees and support them to settle and rebuild their lives in the UK. We are looking for an Administrator to support the team.

About You.

Are you an excellent planner, with a high attention to detail? Are you able to work to tight deadlines, whilst being comfortable with change and flexibility? Do you have good teamwork, communication and interpersonal skills, with the ability to interact with people from diverse backgrounds?

Purpose of the role:

• To support the front-line delivery of our projects.
• Provide executive support to the Head of Delivery.
• Lead on identifying and implementing improvements in across the Delivery Team.

About us.

Upbeat Communities exists to help refugees settle and rebuild their lives in the UK. One of the best resources a refugee can have to help them settle in their new home is a good social network. With this aim, we want to help connect refugees into community. Our name reflects our vision to see thriving communities where refugees can make a positive contribution.

Our organisational values, lived out by our staff and volunteers, are:

We work to WELCOME. We create COMMUNITY. We are inspired to act with INTEGRITY.  We exist to EMPOWER. We are committed to CREATIVITY. We run on RELATIONSHIPS. We are proud to be PROFESSIONAL. We have COMPASSION at our core.

Upbeat Communities' Christian ethos was the driving force behind the charity’s formation and is the basis for the values. Many of our team are Christians but we are eager to build a team that is representative of the diverse nationalities, faiths, and life experiences of the communities we work with.

Main duties and responsibilities:

• Provide executive support to the Head of Delivery.
• Support with improvement of systems and processes.
• Support with administration of projects (Resettlement, Hosting & Integration Hub).
• Ensure that invoices and payment records are up to date.
• Ensure that rotas are kept up to date and accurate.
• Conduct research, compile data, and generate reports to support decision-making processes.
• Lead on the review of delivery team handbooks.
• To support the front-line delivery of our projects.
• Support in communicating with participants and volunteers.

Continuous Improvement/Quality Assurance

• Lead on improvement of systems and processes across the Delivery Department.
• Assist with the implementation of an organisation wide strategic goals, providing tools and processes to ensure this is done efficiently.
• Collaborate and support staff in the development of systems and processes for the monitoring and evaluation of our work.
• Analyse data and identify trends, themes and unmet needs to contribute to the improvement of existing services and identification of service developments. This includes the planning, development, and analysis of surveys with stakeholders.

Other

• Make an active contribution to the overall work of Upbeat Communities through team meetings, staff training, awareness and fundraising events, and any other appropriate activities
• Be committed to, and work in accordance with Upbeat Communities’ values and ethos, as well as adhering to all organisational policies and procedures
• Participate in relevant networks and forums to assist in the work of this role as part of individual and professional development.

Person Specification:

We are looking for exceptional candidates who can demonstrate the following experience and skills. Please make sure you evidence each of these areas when you apply.

Experience

• Working in an administrative or operational environment.
• Working with financial systems and completing financial administrative tasks
• Dealing with confidential information
• Producing high quality documentation for a range of audiences
• Making suggestions and improving systems and processes

Skills & Attributes

• Excellent spoken and written English, with the ability to communicate to participants and external agencies. Ability to communicate clearly and professionally to a range of stakeholders.
• Excellent problem-solving skills.
• Confidence and experience to develop existing systems and processes in preparation for further growth.
• Competent use of IT programs including Microsoft.
• Ability to plan and manage your own workload.
• A problem-solving approach to managing situations, with recourse to others where required.
• Ability to take initiative and prioritise workload, working to tight deadlines, and operating calmly and professionally under pressure.
• Details oriented.
• Excellent Project Management skills.
• Ability to analyse information and write reports.
• Excellent administrative ability, well organised and reliable.
• Understanding of cultural diversity and the ability to work with people from a range of cultures and backgrounds.
• A team player with excellent interpersonal skills and a positive, can-do approach.
• Diplomatic, articulate and the ability to forge good working relationships.
• An interest in the needs of refugees and asylum seekers and commitment to their support, wellbeing, and empowerment.
• Understanding of the need to always maintain confidentiality.
• Commitment to some evening and weekend work.
• Commitment to actively demonstrate and participate in Upbeat Communities’ Christian ethos and values.
   

What we offer as an Employer

• 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).
• Flexible working to promote a good work / life balance.
• Opportunities for continued training and development.
• Competitive pension scheme.
• Annual team retreat to recharge, re-envision and build relationships across the team.
• Regular support and supervision.

Hours

This role could be 37.5 or 30 hours per week depending on the preference of the candidate. The workload of the role would be adjusted accordingly. Specific hours will be discussed and agreed upon during the hiring process to accommodate both the candidate's and the company's needs.

All applicants need to submit their CV and a cover letter outlining their suitability for the role.

As part of the recruitment and selection process Upbeat Communities will take up two references. The post holder will be required to undertake an enhanced DBS check.

Are you a Governance professional who wants to build an effective risk and governance function in one of the UK’s leading homelessness charities?

We are looking for someone to join the Governance and Compliance team in the role of Head of Risk, Governance and Reporting. This key role will oversee processes which manage organisational risk, support the Board and Chief Executive in their governance responsibilities, and ensure all regulatory reporting is completed to a good quality and to timescale. In this role you will:

• Develop and oversee processes which manage organisational risk: the strategic risk register, the internal audit service and first line legal advice services.
• Support the Board and the Chief Executive in fulfilling their governance responsibilities for the charity ensuring compliance with relevant regulatory authorities and standards.
• Ensure regulatory returns and assessments are made on time and to a good quality, and support with regulatory inspections.
• Provide line management, support, and development to the Governance Officer.
• Work closely with the Director of Governance and Compliance and deputise as required.

You will be required to work flexibly for two days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

We are looking for someone who can drive a culture of good governance and compliance within a complex organisation. You will be supported in this role to develop your skills and expertise whilst knowing that every day you are making a positive difference to some of the most vulnerable people in society. If you can demonstrate the below, we encourage you to apply.

• You will be a qualified company secretary or governance professional, or willing to work towards obtaining relevant qualifications.
• You will have excellent communication and influencing skills, able to advise a variety of people including colleagues, the Board and senior managers on a range of complex legal and regulatory issues.
• A methodical approach to work, with excellent planning and organisation, able to manage projects and multiple priorities within tight deadlines.
• Experience of leading and managing staff, or the capability to develop these skills.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 10 July 2024

Interview and assessments on: 23 and 26 July 2024

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits 

NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.

NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million people.

We are recruiting a policy officer to join our busy, supportive and high performing team. The current focus of this role is to support our analysis and influence of the national policy agenda on NHS funding and finances. This portfolio is one of the most high profile, broad and reactive areas of work in our organisation. In a given week you may be asked to do some of the following:

• Analyse a new piece of financial guidance for senior NHS leaders, and draft a briefing for members
• Devise a project plan, with support from the policy advisor, to gather insights from trust leaders on financial performance
• Write briefings for senior leaders at NHS Providers ahead of key stakeholder meetings, sometimes within tight deadlines
• Conduct research into a new policy area, and horizon-scan for upcoming milestones
• Collaborate with communications colleagues to draft a press release or blog about the financial and operational challenges facing trusts
• Organise logistics for a roundtable between our members and NHS England

Background knowledge of the NHS would be advantageous but is not essential for success in this role. The key requirements are set out in the person specification below, but particularly:

• to have an appreciation of the policy implications of the portfolio and interest in learning about the detail of these
• ability to organise your workload (with support from the policy advisor)
• strong written and verbal communication skills
• ability to build effective working relationships both within and, where appropriate, outside the organisation.

The role will be of interest to all applicants who wish to broaden their experience of health policy and develop their understanding of the NHS.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.

About Us

Choose Love does whatever it takes to provide refugees and displaced people with everything from lifesaving search and rescue boats to food and legal advice. We elevate the voices and visibility of refugees and galvanise public support for agile community organisations providing vital support to refugees along migration routes globally. We are a lean, passionate team driving a fast-paced global movement across 26 countries. In over 8 years, we have reached over 5 million refugees and raised tens of millions for over 500 organisations, providing vital support at every stage along migration routes from Europe to the Middle East and along the US-Mexico border. We are powered by you and by our vision - a world that chooses love and justice every day, for everyone.

Summary of Role

The Regional Head of Middle East Programmes supports the organisation’s programmatic efforts with a focus on developing and implementing strategy for the Middle East region whilst also providing hands-on support to day-to-day grants management, partner management and donor coordination and reporting.

The following role works closely with the Director of Programmes and Head of Programmes (Protracted Contexts). The role will also regularly work as the intermediary lead with the established Collective for Refugee Leadership in MENA (CRLM), which is a group of donors and thought partners focused on advancing refugee leadership and support for refugees across the Middle East and North Africa.

You will be highly flexible and adaptive, able to respond effectively and in line with our emergency protocols to humanitarian crises as required, whilst also supporting longer-term protracted programmes work. You will have strong project and grants management experience and highly effective administration skills. You drive efficiency and innovation and provide senior management guidance on international projects, as well as high-quality implementation. You will address challenges and issues in all aspects of project implementation and ensure timely and appropriate solutions, including the identification and mitigation of programmatic risks. You will also demonstrate strong people management skills, with an ability to provide both task management and strategic guidance (in addition to more holistic line management support) to several team members.

Responsibilities

 Grant Management

● Manage the Choose Love Middle East team to ensure smooth and efficient grant-making for our work in the Middle East

● This includes leading on, and managing a small team, to:

▪ Work closely with partners to gather, review and track due diligence documentation required for granting to partner organisations.

▪ Support the maintenance of grants systems to track grant making progress e.g start and end dates, reporting deadlines, no cost extensions etc.

▪ Draft and/ or review grant agreements between Choose Love and partner organisations and ensure any grant amendments or addendums have correct and accurate information

▪ Review reports from partner organisations to ensure effective use of Choose Love funds

▪ Work with the Data Lead (Programmes) to review Middle East reporting data received from partners and assess outputs, impact and successes from grant-making in the region. This will include being closely involved in impact reporting within the CRLM initiative.

▪ Working with the Director of Programmes / Head of  Programmes  to attend monitoring  trips to the region

▪ Support the Safeguarding Lead on Safeguarding organisational development  for the region as needed

▪ Problem-solving with partners on how to get funding into challenging contexts

Partner Relationship Management

 ● Build meaningful, effective ongoing relationships with new and existing partners.

● Lead partner calls and track key takeaways and actions to share internally.

● Lead on regular check-ins with existing, long-term partners.

● Respond to ad hoc needs arising from partners - including clarification/support on the application process and support with reporting.

● Maintain up-to-date understanding of the needs of partners.

● Supporting Choose Love Fundraising

● Support with narrative reporting to donors - capturing the work of our implementing partners in the region

● Support with developing proposals for donors to Choose Love

● Respond to ad-hoc requests for information from prospective and existing donors

● Support with organising and hosting donor trips to the region

● Support the Partnerships team in presenting Choose Love’s work at events etc when appropriate

● Build and oversee relationships and liaise with CRLM grant partners, bilateral funders, and other key stakeholders to ensure CRLM strategy and approach are aligned to needs and trends in selected contexts

Regional Strategy

 ● Working closely with the Director of Programmes and the Head of Programmes (Protracted Contexts) and ELT,  to develop and implement the regional strategy for Choose Love’s programmes in the Middle East as part of the wider Choose Love Strategy.

● Consulting with key advisors and stakeholders on recommendations for the Middle East strategy

● Championing and supporting opportunities to promote funding to refugee-led and lived-experience led organisations

● Working with the team to implement the regional strategy and adapt the approach in response to contextual changes or humanitarian emergencies

● Maintain an up-to-date expert understanding of the changing context and needs in the region

● Lead on Choose Love’s involvement in CRLM,  including inputting and implementing the new strategy, processes, and systems

● Participate in relevant sector / regional meetings

● Work with the Director of Programmes and Head of Programmes to develop a network of peers working in the region

People Management

 ● Thoughtfully manage the existing team that supports Choose Love’s Middle East work by providing day to day support, meaningful 1:1s and annual reviews and identifying any learning and development needs

● Collaborate closely with (2) other Regions Heads on wider team initiatives and tasks, and be willing to provide surge management support for other regions during absences or periods of annual leave

● Support CRLM in recruiting and utilising advisors and consultants

Internal Communications

 ● Facilitate the sharing of regional strategy and updates across the wider Choose Love team to feed into wider fundraising efforts

● Communicate partner activities / asks to the rest of the team, including presentations on team calls and email updates to the team

● Support the ELT with information to feed back to the board about Programmes work.

● Capture information on specific contexts and summarise quickly and efficiently to the Communications team, as well as for external stakeholders/funders.

Essential Criteria

● Fluency in Arabic and English (both in written and speaking)

● Experience working in a programmes or grants-focused role related to the Middle East region

● Experience in the humanitarian sector, ideally with people who have been displaced

● Have permission to work in their country of residence

● Ability to travel within the Middle East region

● Line management experience, with remote line management experience highly desirable

● Experience liaising with donors and external stakeholders

● Report-writing skills 

Salary & Benefits

 Salary - £40,000 - £47,000

The successful candidate will have working, expert knowledge of the region and will be an Arabic and English speaker. They will also be able to travel, particularly across the Middle East. The position offers a competitive salary and benefits. It is an opportunity to make a difference and work with partners who are genuinely making a difference. This position is fantastic for personal growth and learning in this fast-growing and dynamic charity.

Recruitment Information:

Interviews will take place on the week commencing 22nd July 2024.

 Contact Information:

To explore the opportunity further or for any queries you may have, please contact the Choose Love people team

How To Apply:

Interested candidates are invited to apply by sending their CV and a cover letter by noon 9th July 2024

Pre-employment Checks:

Employment with Choose Love will be subject to the following checks before your start date:

 ● A satisfactory Disclosure and Barring Service (DBS) check

● Receipt of two satisfactory references

Choose Love is committed to building an inclusive and diverse organisation and welcomes applications from all sections of the community. If you need us to make an adjustment or provide additional support as you apply for a role, please email to discuss in further detail.

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Health Assured)
• access to wellbeing app (healthy living tips and Bright TV)
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development committed (bespoke training, LinkedIn Learning etc)
• employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)

Background

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

Purpose of the job/about the role

This is an exciting opportunity to join as an Administrator within our Clinical Effectiveness team.

As the team’s Administrator you will provide administrative services in support of the Clinical Effectiveness team and wider Delivered Services. Working with the Head of Clinical Effectiveness and the Clinical Operations Support Manager, the postholder will support the day-to-day operational running of the various processes and procedures to enable safe and effective service delivery to beneficiaries, liaising with internal and external stakeholders as required.

You will manage booking systems, travel arrangements for the Delivered Services team, and maintain internal resources like webpages, Teams channels, and databases. Additionally, you’ll ensure timely documentation delivery for meetings and committees and be responsible for monitoring the team inbox.

To apply, you should be a clear and logical thinker with experience in process-led development. You must have previous experience in an administrative support role, demonstrating strong organisational and time management skills. Confidence in using Office 365 and the ability to produce documents, including complex reports, is essential.

If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Business Development Manager

35 hours per week

£36,000 PA

3% contributory pension

25 days holiday pro rata per annum in addition to public holidays.

The post-holder will be based at Headway Surrey’s centre, at Headway House, 21 North Road, Guildford, GU2 9PU.  Occasional remote working may be offered either permanently or ad hoc with the CEO's prior agreement. 

3 months probation

On the job training will be provided at all times to help develop your skills and knowledge. 

After successful completion of probation, the post holder will be required to undertake a self-study Brain Tree Training Course, called Cognitive Rehabilitation for Professionals which will be paid for by Headway Surrey.  Assignments, exercises, and self-tests are included throughout the coursework—some of which are mailed or emailed to a course tutor for feedback.  Headway Surrey will provide 2 hours a week paid study time.  The course should be completed within 6-12 weeks.

Training on Headway Surrey’s CRM database, Charitylog will be given.

A clean driving licence must be held. Car mileage allowance for travel to meetings in connection with work

JOB PURPOSE:   

The main purpose of the role is to:

• Be part of Senior Management Team (SMT), attending weekly SMT meetings.
• Lead the development of an income generation strategy and the development, implementation and monitoring of income generation plan, including all fundraising initiatives, grant applications and other initiatives.
• Work with the Services Manager to obtain metrics on existing services and Finance Manager for costings and make recommendations to CEO to continue, modify or stop services.
• Work closely with the Services Manager to develop new services, including detailed market strategies and pricing plans. Obtain funding to implement new services.
• Develop Marketing & Communications Plan; implementation, collateral, brand, generate and nurture leads.
• Identify new prospects and collaborations and implement.
• Oversee social media and website activities
• Networking and build external relationships, to benefit key strands of income generation, client referral and volunteer support
• Manage hospital Link Worker and connected volunteers.
• Development of Fundraising Plan; development of all fundraising initiatives and grant applications; implementation and monitoring of grant applications and fundraising initiatives. Liaise with freelance fundraiser.
• Produce, monitor and review performance metrics and income for use with fundraising and marketing. 
• Deputise for CEO as and when required

The Business Development Manager will play a key role in achieving Headway Surrey’s objectives to achieve our vision and mission:

Vision - To be known as the go to place for acquired brain injury in Surrey.  Supporting people in Surrey from all circumstances with traumatic and acquired brain injury, their carers, and families, are supported to improve their quality of life by optimising recovery and maximising independence.

Mission – Headway Surrey supports people with head injuries, their families, and carers, and promotes understanding of the implications of head injury throughout Surrey.

Experience:

• Proven track record of success in business development, sales, fundraising and marketing.
• Proven track record for generating revenue through new business development.
• Proven track record of managing fundraising staff and volunteers to securing funding.
• Experience of writing and implementing Fundraising, Marketing and Communication Plans.
• Experience of building effective and productive relationships with a range of stakeholders, preferably spanning the voluntary, corporate and statutory sectors.
• Successful track record of staff and resource management experience in delivery objectives.
• Proven ability to engage and influence at senior level.
• Experience of representing and promoting organisations in public forums and meetings with internal and external stakeholders.
• Experience of building partnerships – developing and maintaining successful working and business relationships with stakeholders and clients.
• Experience of project planning and delivery, including monitoring and evaluation, and working to targets.

In addition, experience of speaking and presenting to stakeholders.

INITIALLY

To undertake an induction program given by the CEO. Observation of sessions, training on CRM, telephone system and other processes/systems.

OTHER TASKS

To provide occasional support in the wider administration duties of the organisation as directed by the CEO.

Headway Surrey is an equal opportunity employer. Employment is based solely on a person's merit, skills, experience and qualifications directly related to professional competence.Applications from individuals are encouraged regardless of disability, age, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

How to apply

For an informal telephone discussion ring

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Application Instructions

To apply, please send your CV and a short email, highlighting anything that will support your application to show why you are a great fit for our job.

No closing date: Position needs to be filled as soon as possible. 2 interviews (1 on zoom and 1 at the Guildford centre), references, DBS check.

Enhanced Support Worker

We're looking for a kind, compassionate and resilient Enhance Support Worker to join our RBKC Heaney Cluster Service service in Ladbroke Grove.

£25,937.60 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

The Heaney Cluster an intensively supported housing scheme for the most challenging customers in the borough. The majority of the customers come with a history of entrenched rough sleeping; often coupled with enduring mental health difficulties. The aim is to offer a home to those who would have difficulty finding accommodation because of their lifestyle choices involving extreme drug and alcohol misuse. The high support hostel caters for eleven service users with complex needs and is staffed 24 hours a day with the minimum of three staff on duty. The medium support services are staffed from 9am to 9pm where the customers present with varying degrees of mental health issues.
Enhanced Support Workers will devise person centered support plans with customers to help them develop the life skills they require to meet their needs and goals. This will include sign posting them to the local drug and alcohol services to address substance misuse issues. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

* Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager.
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Develop and maintain links with all key agencies and service providers in the local community
* Develop knowledge around the local mental health system to ensure customers receive the best treatment available
* Lead on an area of specialism (e.g. ETE, health and wellbeing) and build partnerships and develop internal and external opportunities for service-users in this area
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
* Adhere to Look Ahead's Policies and Procedures
* Engage in learning and development activity to increase knowledge and skills
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

About you:

* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible
* Open to feedback and self development
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience of working with complex needs/ street homeless

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Our expert team of canine behaviourists provide behavioural support and advice to teams within Battersea, members of the public, and the rescue organisations we work with around the world. The team design and help implement behaviour modification and training plans for dogs whilst coaching members of the canine care groups through the practical day-to-day steps. They also assist with behavioural and welfare assessments of animals who come into our centres and are on hand to help manage and provide further support with dogs with more complex behavioural needs. The team provide support to dogs during their stay at Battersea, and are also available for continued advice after rehoming.

We are now looking to recruit a Canine Behaviour and Training Advisor for our team in London. Within this role, you will work with our operational teams in the assessment and welfare of the dogs in our care and in the provision of behavioural training and advice for staff, volunteers, customers and external organisations. You will be working as part of a care group to create behaviour modification plans, support with handling difficult dogs and make recommendations, along with the individual care group, for individual dog outcomes.

What we can offer you
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Working with our dogs and cats
We are here for every dog and cat. Within our operational roles, this means providing the highest level of care and husbandry to our animals. Every day will be different and will sometimes involve emotionally challenging situations. Battersea has created an ethos of open conversations and carefully curated wellbeing initiatives to support our employees handling these scenarios. It is also important to note that the role is very physical and does involve a lot of manual tasks which are required to provide the exceptional standards of care to our animals. We ask you consider these aspects of the role carefully before applying.

Diversity and inclusion
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 10th July 2024
Interview date(s): 18th July 2024

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Your new company
My client is an international charitable organisation headquartered in south-east London (SE5).

Your new role
Joining a collaborative team of 7 and reporting to the Head of HR Systems, key responsibilities will include:

• Leading on various system implementation projects from commencement to completion
• Be responsible for the creation of complex report building and data visualisation
• Line management of 2 HR Analysts
• Ensuring that various HR systems meet the necessary business needs and long-term strategies

What you'll need to succeed
To be considered for this role, you will be an HRIS and data expert with significant experience in:

• Data reporting, specifically with Power BI
• Strong experience with HCM systems - iTrent, Cascade, Workday, PeopleSoft etc
• Evidenced experience with dashboard building and complex data reporting/visualisation
• Line management experience will be highly favourable

What you'll get in return
This role is a fantastic opportunity for a skilled HR Systems Specialist to a join a passionate team and lead on a number of HR Systems-related projects. You will be able to work flexibly and on a hybrid basis, with only 2 days per week on-site in SE5, as well as have access to a number of employee benefits including an employer contribution pension scheme.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We're looking for a kind, compassionate and resilient Team Leader to join our Homelessness service in Kensington and Chelsea.

£31,534.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're part of one team? You'll feel at home here.

The post holder will be fully involved in all aspects of the day-to-day management of their designated service, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

Heaney Hub implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, particularly those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision, case work management and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:

- Educated to degree level or equivalent

Desirable:

- Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Are you a dynamic marketing professional with a passion for creating powerful, impactful campaigns? 

Royal Society of Blind Children are searching for a Marketing Executive & Business Partner to join their dedicated and energetic team. In this vital role, reporting to the Marketing and Communications Manager, you will help craft and deliver engaging content across a variety of online and offline channels, ensuring RSBC’s inspiring message resonates with and mobilises their key audiences. Your efforts will directly enhance the lives of blind young people by championing RSBC’s mission and values.

This hybrid role, which involves three days in the office. You will be tasked with producing captivating content using your photography and video skills, maintaining and optimising the RSBC website, crafting engaging e-communications, and designing eye-catching collateral in Canva or Adobe. You will support the Marcomms team by building a rich library of compelling case studies and writing persuasive copy for diverse platforms. Your responsibilities will also include analysing social media and web activity, assisting in PR campaigns, and ensuring consistent adherence to RSBC’s brand standards.
 
The ideal candidate will possess a recognised qualification in marketing or equivalent experience, outstanding written skills, and proficiency in tools like WordPress, DotDigital, Canva, or InDesign. Exceptional communication skills, a creative and analytical mindset, and a proactive approach are essential. Experience managing social media channels, website content, and producing insightful reports for continuous improvement will distinguish you as an exceptional candidate.

If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role.

As a specialist Recruitment Practice, we. are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Domestic Abuse Housing Advocates

Salary: £26,000 - £32,000

Location: Hammersmith with travel to other service locations Finsbury Park and Stratford

Hours:   35 hours per week

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

As a Housing Domestic Abuse Advocate, you will provide intervention, advocacy, and support to survivors of domestic abuse. Working within a fast-paced team, you will help empower women and ensure that the voice of survivors informs every stage of their journey towards improved safety. You will have your own caseload of survivors who hold social tenancies with local authorities or housing associations, and you will encourage them to engage with our service and ensure they have access to support. You will also co-ordinate the provision of multi-agency support which focuses on working with domestic abuse survivors to maintain their tenancies and prevent homelessness.

About You:

To be successful as the Domestic Abuse Housing Advocate you will need the below experience and skills:

You will bring solid experience of supporting women who have experienced domestic abuse in all its forms; coming from a sector with transferrable skills or possess a feminist/VAWG degree and be keen to learn and to train on the job. You will have a good understanding of violence against women and girls with a particular focus on the dynamics of domestic abuse (physical, emotional, and sexual abuse, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families, and communities. You will have proven skills and experience in conducting comprehensive assessments of needs and risk for survivors experiencing domestic abuse, including carrying out short risk management and safety planning. We will expect that you have experience in assessing the needs and safety of any children that women using the service may have and an understanding of the criminal justice system and relevant legislation with regard to legal and civil options, housing, benefits, matrimonial and children. Lastly you will bring your knowledge of safeguarding practice, procedures, and legislation.

With many skills and qualities to add to this role, if you have good IT literacy, data collection and monitoring these skills are maximised in your role. If you have experience or have been trained or are qualified in the fields related  to substance misuse, criminal jusice, law, social work or domestic abuse we would love to hear from you. 

We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.

How to apply:

Please submit your up to date CV along with a covering letter to the Talent email address  - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT* 

· Closing Date for Applications: Sunday 21 July 2024 @23:59

· Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits: 

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• One week paid carer's leave
• Organisation wide away days
•  Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email contact the Talent Acquisition Team via our website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

YOUTH SUPPORT PRACTITIONER (OASIS HUB ASHBURTON PARK- CROYDON)

 40 HOURS PER WEEK (1FTE)

24 MONTH FIXED TERM CONTRACT

SALARY: £28,536 (Including London Weighting) 

Want to enable young people to have positive lives?

Want to be part of a supportive, dynamic, fun & quality team?

Want to make the community a better place?

Oasis is looking for a special, talented, and adaptable person to help us strengthen and sustain quality personalised support for young people.

Each Youth Mentoring Practitioner’s primary purpose is to develop and deliver quality and safe 1-2-1 and small group personalised support for young people.

We are looking for people who:

· Have recent and proven experience with inner city young people.

· Can co-develop and co-deliver inclusive and supportive programmes with young people.

· Are comfortable working on their own or in a team.

· Can enable us to improve our service and opportunities for young people.

Do you have the character, chemistry & competency we are looking for? Great – read on.

We actively encourage applications from people of all ethnic backgrounds and minority, and underrepresented groups.

Email your CV including a Supporting Statement. Please visit the Oasis Chartiy Jobs website for further details. 

Your Supporting Statement should be a minimum of one A4 page addressing the following question:

Please expand on your CV to tell us about how your character, qualities, experience, and qualifications/training will enable you to thrive in this job.

This is a rolling recruitment campaign until a suitable candidate is found, so please submit your CV and covering letter at your earliest convenience. 

 Interviews are likely to take place on Wednesday 24th July 2024.

If you’ve not heard from Oasis by Monday 22nd July 2024, on this occasion you were not shortlisted.

This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, while individually improving the life chances of young people. As part of the package, Oasis offers:

• Flexible working where possible with family friendly policies

· A non-contributory pension scheme, currently offering 7% employer contribution

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidate must have the right to work in the UK.

Oasis supports Equal Opportunities. Registered Charity No. 1163889