Jobs
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
We currently have an exciting opportunity for a Area Volunteer Manager (Area Branch Development Manager) to join our field operations team. You will join us working 21 hours per week (including some evening and weekends) on a permanent basis and in return you will receive a competitive salary of up to £24,817.80 per annum (pro rata of £41.363), plus car allowance and excellent benefits.
The role will be home-based and the successful candidate must be based in (or willing to relocate to) easy reach of the Northumberland, County Durham & Teesside areas and travel as necessary in the East Yorkshire area region. As this is a part time role, we are open to conversations around how these are worked, this can be discussed further at interview stage.
Our branch network is made up of groups of volunteers, led by a Branch Team Leader and overseen by a branch committee. Usually volunteering from their own homes, our branch volunteers foster cats until they are ready to re-home, raise funds to directly help the cats in their care, spread vital cat welfare messages across to members of the public, carry out trap-neuter-return activity, and much more!
Responsibilities of our Area Branch Development Manager:
As Area Volunteer Manager (Area Branch Development Manager) you will be accountable for the development, growth and local governance of branches within a designated area. Providing a solution-driven approach with the aim of helping more cats through the effective engagement of local volunteers. You will develop and deliver an area plan that captures the importance of volunteer engagement, recruitment, support, enabling and succession planning to ultimately achieve branch growth and sustainability. You will work collaboratively with other CP regional teams where appropriate, identifying where there are opportunities to achieve more by working together.
What we’re looking for in our Area Branch Development Manager:
- Proven experience of leading and managing volunteers
- Proven management experience including drafting operational plans
- Expereince of planning and implementing new processes and systems across a multi-site organisation
- Proficient IT skills, including all aspects of Microsoft Office relevant packages and knowledge of database management
- Personal and professional manner and credibility that generate trust and confidence in others
- Knowledge or interest of the animal welfare sector
- Hold current full clean driving licence
What we can offer you:
- salary of up to £24,817.80 per annum plus excellent benefits
- generous annual leave entitlement
- car allowance
- contribution pension scheme
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Closing date: 1st August 2024
Interview date: Week commencing 12th August 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Job:
This role is within our crisis alternative service – Safe Space - which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00pm(midday)-11:30pm across all of our boroughs. The shift pattern for this role is 4:30-11:30pm. This will be on a rota basis across support workers.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis. This will consist of 1:1 support; de-escalating and providing interventions, signposting for specialised or longer-term support, and delivering collaborative self-management plans with clients to improve mental wellbeing. The aim of this service is to de-escalate and prevent further crises.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
Key Responsibilities:
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Promoting people’ rights and responsibilities
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
You will have:
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
Benefits of working with us:
- Contributory Pension Scheme
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
- Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
- Cycle to Work Scheme
- Flexible working
- Employee Assistance Programme (EAP) including free counselling sessions
- Paid time off for medical appointments
- Training and personal development opportunities
- Access to shared resources and training opportunities via Mind Federated Network
How to apply:
Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Quality and Governance Coordinator
Age UK Camden is recruiting a skilled and experienced Coordinator to support the organisation in our Quality and Governance functions.
Age UK Camden is a local, independent and innovative charity which has provided services to older people in Camden for more than 50 years through diverse and inclusive services. These services are highly valued by the residents of Camden and the voluntary and statutory sectors.
The successful candidate will:
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Have a key role in the development and delivery of quality, compliance and corporate support services including strategy and business planning.
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Be responsible for evidencing that Age UK Camden activities are of the highest possible quality and that they are compliant with national and local specifications, standards and good practice guidelines
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Be responsible for Board support and other corporate services support.
(See Job description for full duties)
Salary: SCP 16 to SCP 24 (Dependent on skills and experience) £30,315.45 to £34,964.65 pa FTE (pro rata for a 28 hour week)
Hours: 28 hours per week Contract Type: Permanent
Closing date: Wednesday 7th August 2024 – 9 am Interview dates: TBC
As part of the application process please submit an application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form.
Age UK Camden is an Equal Opportunities and London Living Wage Employer. Registered Charity No. 293446
The client requests no contact from agencies or media sales.
Are you a procurement professional who loves dogs, and is looking for a new challenge?
We’re recruiting for a Procurement Officer who will play a key role in the development and operation of our new procurement function, which has been introduced to meet the growing need for cost-effective, sustainable, and strategic operations.
About this job:
As Procurement Officer, you’ll:
- play a crucial role in sourcing the best products and services for our needs while ensuring maximum value for money, with a particular focus on IT procurement,
- develop and deliver high-quality and cost-effective procurement and contract management services, and work closely with teams across the organisation to implement this,
- build strong relationships and negotiate with suppliers and vendors,
- monitor and analyse spending to identify opportunities for cost-saving.
About you:
To be successful in this role, you’ll need some experience of working in a procurement function, working across a number of different categories (including IT). You’ll need excellent communication skills, with some experience of negotiating with suppliers. Attention to detail and accuracy is an important part of this role, as well as strong problem-solving skills, underpinned by a focus on cost-effectiveness. A genuine passion for dogs and animal welfare is essential.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please visit our website. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A little about us
We are one of the largest providers of mental health services to schools in London. We also provide early years education and family support, including offering emergency assistance for families in crisis. This work makes a real difference to thousands of children and families each year.
Our values
We work with children and families of all faiths and none; our sole aim is to help those in greatest need so they can overcome the challenges they face and achieve their potential. Our work is underpinned by our core values of integrity, compassion, inclusion and partnership.
About the role
This is an exciting opportunity to join our friendly team and use your fundraising experience to make a difference to the lives of vulnerable children and families. As Fundraising Manager, your role will focus on developing relationships and generating income from charitable trusts, statutory sources, individuals, schools and parishes.
This is a diverse and rewarding role where you can work closely with our project teams and see the direct impact of your efforts. The fundraising team is also actively involved in service delivery and this role will be instrumental in helping to distribute gifts and food to hundreds of disadvantaged families at Christmas, as well as helping families in crisis via our Crisis Funds.
You will also help to shape the department’s overall fundraising strategy and play an important role in ensuring that many more disadvantaged children and families can access the support they need and have hope of a better future.
What we are looking for
We are looking for someone with fundraising experience who is keen to use their skills to help CCS grow our income. A proactive and flexible approach is also a must! The successful candidate will:
- Have at least two years’ experience or working as a charity fundraiser and a proven track record of securing significant levels of income.
- Be an effective communicator
- Have excellent interpersonal skills and the ability to develop strong working relationships with colleagues and supporters.
What you will get in return
- Generous annual leave allowance of 30 days p.a. plus bank holidays
- 11% employer pension contribution
- Access to a staff Health Plan and Employee Assistance Programme
- The opportunity to wake up each morning and feel you are making a positive difference!
Location
We have lovely offices at 73 St Charles Square, London, W10 6EJ (with private off-street parking for staff). Hybrid working options are available, with the expectation staff attend the office at least two or three days per week.
Application process
We are actively interviewing for this role so please submit your CV and covering letter as soon as possible.
Please ensure you include a concise cover letter that clearly sets out why your skills and experience make you suitable for this role and what motivated you to apply.
The client requests no contact from agencies or media sales.
Community Funding and Events Partnerships Officer
Permanent Contract
Job Ref: V513
35 Hours (Flexible days/hours)
Salary: £30,000 plus attractive employee benefits package
Start date: ASAP
Location: Hybrid mainly home working but requirement to support activities and events across England, Scotland and Wales
Closing date: 26th July 2024
Interview date and Location: Online interview date TBC
Volunteering Matters
At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.
We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.
People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.
This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.
Role Purpose
This newly created role will lead on the formation and implementation of our community fundraising and events fundraising model. Our places and volunteers are crucial to us. They know their communities best. This role will support our volunteers and communities to become a network of supporters, opening routes to community-based fundraising and events helping the organization to reach are goals of growing our unrestricted funding base. The role will also lead on our approach to major events, showcasing our work to new audiences and potential supporters and donors that can ensure our work continues to support communities well in to the future. The role will be a key component of the UK Business Development Team.
Key Duties Responsibilities
· Design and implement a Community Fundraising and Events strategy for the organisation
· Develop and grow our Community Ambassador programme and our roster of local fundraising events in line with industry best practice
· Collaborate with our Delivery Teams to build and map opportunities across the UK
· Lead on our approach to major events and opportunities to attract new supporters to the charity
· Achieve income generation targets and grow the organization profile of unrestricted funding routes
· Utilise our Communications outputs to build local relationships.
· Ensure the voice of our volunteers and young people are always represented in our fundraising and events approaches.
· Represent the organization with external partners and stakeholders to broker fundraising opportunities
· Produce reports for team leadership on departmental objectives
· Play a key role in the UK Business Development team, helping to build a systematic relationship approach to income generation across the organization.
Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
The client requests no contact from agencies or media sales.
I am excited to be working with an amazing human rights charity in search of an IT Administrator. This is a London based hybrid role for 2 – 3 months. As IT Administrator your role will be to provide administrative and logistical support to the IT team including laptop imaging, administration around contract management, taking and allocating calls to the helpdesk, carrying out first and second-line response and appropriate tasks allocated by the team managers.
Main duties:
To be one of the main points of contact for the IT helpdesk, both by phone and email and allocate tasks as appropriate.
To provide first-line response to queries with appropriate training.
Escalate any unresolved calls to more senior members of the IT team.
Fully logging all incoming calls (phone, email, face to face) accurately, documenting progress as appropriate and closing calls with correct code to facilitate accurate reporting on activity.
To assist with the imaging and configuration of IT hardware, laptop and desktop equipment
To generate management reports from the helpdesk and telephony systems.
To carry out administration related to IT service, software and maintenance contracts.
To maintain a register of software licences.
To assist with the recruitment and supervision of IT volunteers.
If you have the above skills and experience, and are immediately available, please apply online today. I would love to have a conversation with you!
Hours: Full-time
Remuneration: £30,000 to £31,500 GBP gross annual (dependent on experience)
Duration: Permanent
Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)
Do you have knowledge of accounting, finance and budget functions, payroll processing and administration. Ability to analyse and apply data across the full range of finance, payroll, and accounting functions?
UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.
We are looking for Finance Coordinators to support our Finance Team in ensuring appropriate finance management, accounting, control and reporting.
You will assist in the day-to-day accounting operations in accordance with UK-Med’s policies and procedures,
Our ideal candidate will be able to support in processes financial transactions and provides technical support to the Field with the processing of financial transactions, and monitors compliance with applicable financial rules and regulations. The incumbent therefore keeps frequent contact with staff at various levels, including Country/Field Offices.
You will be comfortable working at pace and thrive on achieving challenging objectives and meeting rapidly changing demands.
Experience working internationally, particularly in humanitarian emergency response, is an advantage but not essential.
We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through humanitarian work. UK-Med is a growing and developing organisation with a committed team of staff, volunteers and members.
This role is a truly exciting opportunity to help develop our people services to meet the challenges and opportunities our growth present.
How to apply
We strongly recommend that you read the Candidate Information Pack - Finance Coordinator - July 2024 before applying for this role.
To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.
Your covering letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification
Applications must be submitted no later than Wednesday 1st August 2024
Please note that this is a rolling recruitment process. Applications will be accepted on an ongoing basis and hiring manager will review applications as they are received, decisions may be made at any time if a suitable candidate is identified.
Applications for work in the UK can only be accepted from people with an existing right to work in the UK.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Administration and Resources Coordinator, Part-Time, Remote Working, joining an International Children’s Charity, based in the UK.
- Salary: £26,750 to £27,750 FTE (£16,050 to £16,650 per annum, based on 21 hours a week)
- Hours: Part-Time (21 hours per week). Open to working patterns.
- Contract; Fixed Term - 9-month Contract
- Location: Remote/Home based, anywhere in the UK
As the Administration and Resources Coordinator, working with the Senior Operations Manager and assisting the HR Manager, you will provide support with a wide range of administration tasks across areas such as operations, finance, compliance, governance, and HR.
Keys areas of responsibility include:
- Providing first point of contact for all service providers such as facilities and virtual office provision; telecoms, storage and archive facility, also IT support.
- Maintaining and monitoring compliance and Health and Safety documentation, insurances, and the contracts register, monitoring renewal dates and support with the renewal processes.
- Meetings: Managing the timetable of Board and Committees meetings, providing support for general meeting preparation.
- Issuing and collecting IT equipment for new starters and leavers. Providing home office set up support. Resourcing IT equipment and any required staff training courses.
- First point of contact for all staff on all IT matters, responding to staff queries or problems as appropriate, referring to the Senior Operations Manager as necessary.
- Financial Support: Assist with processing invoices.
- HR: providing HR administration support assisting with employee engagement administration, L&D administration and other HR related administration tasks.
To be successful in this Administration and Resources Coordinator role you have will worked previously in a similar Administration or Office Coordinator role, and will be able to demonstrate skills, experience and knowledge in areas such as:
- Proven administrative, office administration experience within a varied administrative role, managing multiple tasks simultaneously.
- Experience of providing guidance and support to staff across a broad range of admin areas and queries.
- Excellent IT, MS Office skills, ideally with experience of working with Google Apps.
- Exposure and experience in areas such as: arranging travel, working with suppliers, managing and maintaining insurances documents, Health and Safety documents and other compliance documentation.
- Able to effectively communicate at all levels across an organisation, with excellent written skills to help create and develop documents for internal and external use.
Deadline For Applications: 28th July, 17.00.
Salary: £26750 to £27750 FTE (£16,050 to £16,500) based on 21 hours a week.
Hours: Part-Time (21 hours per week). Open to working patterns.
Contract; Fixed Term - 9-month Contract
Location: Remote/Home based, anywhere in the UK
Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Location: London
Department: Frontline London
Contract type: 1 Year Fixed Term Contract
Hours: 35
Salary: £23,933 per annum
Big Issue Changing Lives CIC is looking for an Support and Outreach Assistant to support the direct the direct delivery of services to individuals participating in Big Issue enterprises, including selling the Big Issue magazine. The core of the role is facilitating access for members of our Roma Communities to the Hand Up Service and other local services, resources and networks required to address the barriers they are facing to moving forwards out of poverty. Where local services and resources are not available you will also support the Outreach Team with the delivery of information, guidance and some direct interventions, such as training sessions, directly.
This is self-starter role in which you’ll be responsible for connecting with potential service users within the Roma community, introducing the service to them, sharing information from our Hand Up plus services and supporting them to engage with the core Hand Up service. You’ll be working within a small team of Outreach workers and will work to maintain a set of Service Standards which help maintain the quality of the service nationally.
The role is highly flexible and no two days are the same. You’ll bring your own experience and knowledge to the role, as well as your ability to speak Romanian. We will support you to build on that through an ongoing training and development programme which aims to ensure all Hand Up Service Team members have up to date, relevant, knowledge in key areas including housing, benefits, debt, immigration and more. In the course of a day, you’ll usually be working with service users across multiple of these issues and supporting engagement with a wide range of external agencies such as health services, local authorities, charities and more, to get access to services for those you are supporting.
Your main roles and responsibilities will be:
- Undertake phone and in person outreach to introduce the Hand Up service to Roma Big Issues vendors
- Delivery of direct intervention to Roma vendors using guidance and resources provided
- Join meetings with Roma Vendors and Outreach Workers to support with action planning and provision of support and guidance
- Support with translation and interpretation within your local team to enable accessibility of the service for Roma vendors
- Support the local Hand Up Service to build current knowledge of local and national agencies that can support Roma vendors
- Support the organisation and delivery with Roma Vendors of 1-2-1 and group training sessions and drop-ins
- Ensure that your work meets service standards and targets and complete surveys with vendors as required
- Involving Roma service users in the service design and delivery as local and national opportunities arise
- Adhere to all required policies and procedures including with regards to safeguarding, lone and safe working, case work management and expenses and finances
- Undertake any other duties as required by your manager (within reasonable expectations)
You need to be:
- Passionate about and committed to supporting those living in poverty
- Confident communicator face to face and on the phone in both Romanian and English, with ability to convey information clearly
- Able to build rapport with diverse individuals from the Roma community
- Knowledge and understanding of the challenges and inequalities that individuals from the Roma community may face in the UK
- Excellent time management and very organised, with the ability to complete tasks by agreed deadlines
- Good data entry skills
- Able to represent the organisation to other professionals and partner agencies
- Able to work with individuals in both one to one and group formats
- Able to follow guidelines and work within policies, seeking support from line manager as needed
- Willing to work in flexible locations including our community office, as well as visiting vendors at pitches and attending community meetings. This role is not suitable for home- based working.
Please use your cover letter to demonstrate how you meet each of the following requirements. We recommend addressing each requirement specifically within your application. Voluntary experience and lived experience are welcome as evidence of your relevant experience, knowledge and skills, as well as any work experience.
Salary and Benefits offered:
- Salary of £23,933 per annum
- Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
- Company Sick Pay
- Enhanced contribution to our workplace pension
- Enhanced maternity pay
- Training and development opportunities including an open learning library and management training schemes
- Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
- Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment
Workplace details
This role could be based at our Big Issue office in London, but you will be mostly be working out and about within the community.
Closing date - 16 June 2024. Please note that we may interview before the role is closed so please apply asap.
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd and Big Issue Invest Ltd (our social investment arm). In addition, we also have our sister charity The Big Issue Foundation.
REF-215645
Casework Administrator
We are looking for a Casework Administrator to work as part of the Casework Support Team offering excellent
customer service to stakeholders and cover other administrative functions within the organisation.
Position: Casework Administrator
Location: Reading/hybrid
Hours: Full-time, 35 hours (part-time and job share working considered)
Salary: Starting salary of £27,589 (salary progression based on performance within Grade 2 £27,589 – £32,127)
Contract: Permanent
Benefits: 28 days’ annual holiday plus bank holidays, Gym membership contribution, cycle to work scheme (both on completion of probation), Defined Benefit pension scheme, employee assistance programme (EAP) and discount club.
Closing date: 05 August at 10am.
About the Role
The primary focus of the role is to provide casework support. This will include being the point of contact for students and will require the successful applicant to maintain accurate records on the progress of complaints through the review process.
Key responsibilities include:
- Casework administration, including handling emails and telephone enquiries from complainants and educational institutions, determining what response is required and responding where appropriate
- Logging complaints forms
- Conducting an assessment of eligibility of complaints for review and notifying students of the outcome
- Monitoring university compliance with recommendations/requests made
- Handling a variety of incoming and outgoing calls, using good communication and questioning skills, to ensure that the appropriate information is provided
- Dealing with a range of service users in challenging situations and modifying the approach to best suit their needs
- Recording accurate information on our database and spreadsheets
About You
You will have excellent interpersonal and communication skills, including on the telephone. Customer Service experience including dealing with a volume and variety of telephone enquiries and a general understanding of complaints handling would be beneficial. Or if you have knowledge of higher education and are looking to develop your career in a professional and supportive environment, we would love to hear from you.
You will be comfortable with technology and with the ability to adjust to new and changing IT systems and processes with strong and recent experience of using Microsoft Word, Excel and Outlook.
About the Organisation
The organisation’s vision is that students are always treated fairly. It resolves complaints from students, shares learning from complaints to help improve policies and practices and works with other organisations in the higher education sector and beyond.
The application system used for recruitment aims to overcome unconscious bias in recruiting. Instead of using your CV alone, we'll be asking you to answer questions to test the skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the team.
You may also have experience in roles such as Customer Service, Admin, Administrator, Administration, Casework, Case Worker, Casework Admin, Casework Administrator, Casework Administration, Case Support Administrator, Case Support Admin.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Make a real difference to the lives of people with disabilities.
“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager
“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
Your role
As Assistant Shop Manager at Scope's Alton shop, you’ll work alongside the Shop Manager, and use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. A great attitude and willingness to learn are just as important as relevant experience.
About you
You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience. But we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. You will also demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Permanent, 35 hours per week
Scope's Alton shop, 78D High St, Alton, GU34 1EN
Shop hours
It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Scope benefits
We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:
- 35 days annual leave
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
Communications and Campaigns Manager
Birkbeck, University of London
Salary: £31,096 rising to £35,374 per annum Grade: 5
Contract type: Open ended, Full time
Business Unit: Student Unit
Job Reference: 1903
Birkbeck Students' Union are looking for a new Communications and Campaigns Manager who will provide leadership and oversight to the Union.
The Communications and Campaigns Manager will support the Union’s Communication Strategy with high quality and coordinated content, as well as through the line management of the Communications Assistant. The post-holder will engage with the Union’s membership and other stakeholders, support all internal and external communications activity and provide day to day marketing and communications support to stakeholders via the Union website, social media, printed publications and other suitable media.
This opportunity would build on experience as: Communications Manager, Graphic Designer, Social Media Manager, Marketing Manager.
Contract:
This role is offered on an open-ended basis.
This is a full-time role, working 35 hours per week split between working on-site and remotely.
Salary and benefits:
Grade 5 of the College's London Pay Scale which is £31,096 rising to £35,374 per annum per annum.
Birkbeck offers a competitive salary and pension scheme, 31 days paid leave, flexible working arrangements and some of the most generous benefits in the HE sector, all while being located right in the heart of Central London.
The salary quoted is on the College's London Pay Scale which includes a consolidated Weighting/Allowance which applies only to staff whose normal contractual place of work is in the London area.
Enquiries
If you would like to know more about the role, please click on apply below or contact Yousuf Joondan, Chief Executive, please visit the apply link for contact details.
If you have technical issues or difficulties using the recruitment portal, please contact the email address on our website providing your name and the job reference number of the position. While we are happy to respond to all informal enquiries, only formal applications through the online system will be considered.
Interviews will be held on Friday 9th August, in-person.
Closing Date: 28th July 2024
Make a real difference to the lives of people with disabilities.
“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager
“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
Your role
As Assistant Shop Manager at Scope's Bridport shop, you’ll work alongside the Shop Manager, and use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. A great attitude and willingness to learn are just as important as relevant experience.
About you
You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience. But we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. You will also demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Permanent - part time, 14 hours per week.
Shop Location - East St, Bridport, DT6 3LF
Shop hours
It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Scope benefits
We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:
- 35 days annual leave
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Click the apply button to create an account and complete your application form.
Charity People are thrilled to be working in partnership with the local branch of a national charity which has provided services to older people for more than 50 years through diverse and inclusive services to recruit a Fundraising Manager.
Salary: £38,005.20 to £40,958.10 per annum FTE
Contract: Permanent, full time or part time - 21 to 35 hours per week
Location: Hybrid working but anticipating that the majority of the time will be based in Camden
Key Benefits: London Weighting plus 6% contributory pension. Season Ticket or bicycle loan facility
About the charity
They are a local organisation working with older people, their families and carers to support them in their daily lives. They do this by helping people to combat poverty, relieve social isolation and increase their independence. They want to create a future where every older person in Camden can live their best life.
About the role
You will be responsible for the Fundraising, Income Generation, Marketing and Communications functions. You will line manage and empower a dedicated and skilled team who work to deliver in all of these areas. Reporting to the CEO you will also be liaising with the Senior Management Team and the external bid writing consultant. As well as developing strategies, and maximising benefits of the charity's brand this role will be out and about in the local community, meeting external stakeholders to identify new funding opportunities and building relationships with existing funders.
About you
As each day is different in this role and you will be managing multiple functions, we are looking for a dynamic, organised and proactive individual who can empower and bring together their team to collectively meet targets. You will need to have proven knowledge, skills and abilities in fundraising and income generation in the voluntary sector, together with proven managerial experience. We'd also love to hear from you if you have experience of managing and motivating staff and volunteers, developing and delivering fundraising, marketing and comms strategies. A commitment to incorporating Diversity and Inclusion principles into all aspects of work is also essential to this role.
To apply, please send a copy of your CV to Tanya White at Charity People to find out more on how to apply
The application process is CV and Supporting Statement. In the first instance, please send your updated CV to Tanya at Charity People for more information or contact Tanya for an informal confidential chat about the role and to hear more about the next steps.
We are operating on a rolling basis so do get in touch asap as the role may close early.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with