• Are you looking for volunteer roles ?

    Go to volunteering section

2,268

Jobs

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.

*Please enter a valid email

You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

Age UK East London, London (Hybrid)
£31,930 - £35,020 per year
Seeking an experienced enthusiastic individual to join Age UK East London as a Helpline Advisor - Tower Hamlets Connect
Posted 1 day ago
MCR Pathways, Remote
£30,000 - £35,000 per year
We are looking for a Volunteer Recruitment Manager, based in Surrey, to recruit volunteer mentors.
Posted 1 day ago
Closing in 7 days
Practical Action, CV21, Rugby (Hybrid)
£50,209 - £55,443 per year
Principal professional advisor on accounting standards, taxation and financial control to colleagues in finance and senior management.
Posted 1 day ago Quick Apply
Chichester District Foodbank, Chichester (On-site)
£28,000 - £30,000 per year
Seeking a dynamic and organised Office Manager to join our team at Chichester District Foodbank.
Posted 1 day ago Quick Apply
Closing in 7 days
Royal Botanic Gardens, Kew, Kew, Greater London (Hybrid)
£50,000 - £55,000 (pro rata)
The post-holder will lead on the development and delivery of a major donor giving group around Kew’s Palm House restoration project
Posted 1 day ago
PACT (Parents and Children Together), Milton Keynes (Hybrid)
Salary range for Social Worker: £32,743 to £40,019 per annum. Salary range for Senior Social Worker: £37,780 to £46,175 per annum
Posted 1 day ago
Closing in 7 days
Ambitious about Autism, N10, London (Hybrid)
£46,857 - £55,934 per year (depending on skills and experience)
Posted 1 day ago
Herts Young Homeless Group, Hatfield (Hybrid)
£32,000 - £35,000 per year
We have a great opportunity for a highly organized individual who can support our CEO and the charity’s leadership team!
Posted 1 day ago
Closing in 7 days
Coin Street Community Builders Ltd., Multiple Locations (On-site)
£13,676 per year
Posted 1 day ago
Sussex Wildlife Trust, Henfield (On-site)
£35,000 - £38,000 per year
Would you love to have a key role in connecting people with the amazing wildlife and wild places in Sussex?
Posted 1 day ago
Disability Advice Services Lambeth, London (Hybrid)
£34,100 Full time salary (pro rata for part-time)
Are you passionate about using your lived experience to improve the employment opportunities for Black Disabled people?
Posted 1 day ago
CISV International, Remote
£30,000 - £32,000 per year
Temporary remote role in an international charity for a professional experienced in safeguarding, child protection or incident management
Posted 1 day ago Quick Apply
Sahir (House), L2, Liverpool (Hybrid)
34,000pa
A unique opportunity for a committed individual to further develop their experience and expertise within an evolving regional charity.
Posted 1 day ago
The UK Committee for UNICEF (UNICEF UK), Multiple Locations (Hybrid)
Circa £52,000 per annum
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our ICT Applications Manager.
Posted 1 day ago
Page 3 of 152
London, Greater London (Hybrid)
£31,930 - £35,020 per year
Full-time
Permanent
Job description

Age UK East London are recruiting a helpline advisor to our Tower Hamlets Connect service. Tower Hamlets Connect is Age UK East London’s integrated health, social care and social welfare helpline providing all Tower Hamlets residents with the right advice and support at the right time. Acting as the front door to adult social care in the borough and an independent advice and advocacy service, we provide residents with advice and support to access appropriate services in the statutory, health and voluntary community sector.

Job description

Job Purpose

• To contribute to the delivery of an effective, efficient and safe helpline for the residents of Tower Hamlets.

• To provide information and advice to customers on support and services available in the borough, enabling them to remain as independent for as long as possible and with improved health and wellbeing.

• To act as a first point of contact for Tower Hamlets residents and professionals.

• To ensure accurate and timely case records are maintained to support ongoing service improvement.

• To ensure all referrals to health or social care are appropriate.

Key Tasks

• To act as a first point of contact for Tower Hamlets residents and professionals via telephone and email

. • To gather information required to efficiently triage customers’ strengths and needs and make appropriate referrals.

• To provide information and advice to residents on local services to support prevention and promote independence.

• To actively promote use of the digital portal and signpost to digital support services where appropriate.

• To maintain excellent records of all contacts and enquiries on all relevant case recording and data systems ensuring accuracy, quality and timeliness while complying with statutory requirements and maintaining confidentiality.

General

• To meet regularly with line manager for support, supervision, and appraisal.

• To attend team meetings required.

• To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.

• To undertake all training required to fulfil the role.

• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.

Functional Links

• The role reports to the Helpline Team Leader.

Posted by
Age UK East London View profile Company size Size: 51 - 100
Refreshed on: 29 June 2024
Closing date: 08 July 2024 at 23:59
Tags: Advice, Information,Social Care/Development

The client requests no contact from agencies or media sales.