Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently seeking a Team Lead to head up the delivery of support services for carers across the Southend Borough. Working 37 hours per week with remote working with the flexibility to work from home and community venues in Southend.
Tasks will encompass: managing the Carer Support Advisers within the team, providing personalised information and advice to carers, working with carers using a strength-based approach to identify their needs and plan support as required and building effective relationships and partnerships with commissioners, other organisations, partners and key stakeholders to create better outcomes for carers.
To be successful in your application, you will ideally need experience of managing a small team and building up relationships across partners and communities in order to deliver agreed outcomes within timescales.
In return, you will benefit from working for a not-for-profit organisation that delivers a service which makes a real difference to people’s lives. We offer training and development to help you grow your career, good annual leave entitlement, flexible working options, access to our work-place pension, employee assistance programme and a Benenden Healthcare package.
If you are interested in becoming part of our team and have the skills and experience, we are looking for and are passionate about making a real difference then please read the Job Description and Person Specification contained within the Candidate Pack.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age.
If you would like to discuss this role confidentially, please contact us and we will be happy to organise for one of the Team to contact you. Please note that if you have not been contacted within one week of the closing date, your application has not been successful.
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Signalise Co-op Booking Coordinator
Friendly, professional, enthusiastic and dedicated to social values? We need you!
£23,400 - 25,900k per annum (pro rata) depending on experience (plus London weighting if applicable).
30 - 37.5 hours Monday - Friday, with additional on-call rota days (1 weekend in 4, plus 2 evenings per week, toil for any work done in those hours). Home based with quarterly face-to-face team meetings and occassional office visits. We are looking for someone who can ideally work 5 days per week but will consider 4 days for the right candidate.
Signalise is a platform co-op providing British Sign Language (BSL) Interpreters. We have an exciting opportunity for a Coordinator to join our dynamic and supportive team. You will work closely with our Communication Services Team Leader to provide a high quality and efficient service, helping the business to achieve agreed targets whilst working to the co-operative’s ethos.
Responsibilities will include coordinating the provision of communication professionals for Deaf/Hard of Hearing people across the North West for medical (including mental health) appointments and for other work in a variety of sectors (education, child protection, conference, employment, legal settings etc). Accepting and making calls. Dealing with bookings and general enquiries in a fast-paced environment. Supporting marketing and business development and communicating to members and external stakeholders. Supporting other staff where necessary.
Requirements:
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Excellent customer service skills and comfortable in a client-facing role
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Strong organisational skills and attention to detail
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Ability to meet strict deadlines, follow contractual service levels and prioritise your time effectively
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Excellent IT skills with good knowledge of Word, Excel, Databases with the ability to learn how to use dashboards and other applications
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Excellent communication skills (written and verbal)
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Ability to follow processes and develop these where needed
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Problem solving skills and the ability to think outside the box
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Ability to work autonomously, yet with full support from management
Desirable:
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Knowledge of BSL interpreting and other communication support provisions e.g. lip speaker, deafblind interpreting communication support
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BSL skills to level 3
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Understanding of Deaf community members communication needs
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Understanding of Deaf culture
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Experience of co-operatives
Our co-operative is co-run and co-owned by its members, who are Deaf people and BSL interpreters. As an employee you can become a member and have a say in how the business is run. We are keen to receive applications from members of the Deaf community. Annual leave is 30 days (including public holidays) with an additional day off for your birthday!
Location: mainly home-based/remote with occasional visits to the office and events to attend.
Additional requirements:
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You must have a private place to work due to dealing with sensitive information
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You must have a stable internet connection
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You must have the right to work in the UK
Interviews can be held in BSL for candidates who are Deaf. Please apply for Access to Work and let us know if you need support.
Providing communication professionals to services and Deaf people to improve access and standards using technology in our community-owned business.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To support the delivery of marketing and communications in line with our strategy.
Internal comms (50%)
· Support colleagues from across the organisation to develop communications plans for initiatives and change projects.
· Author or edit stories and content to inspire, motivate and inform our colleagues
· Design and distribute email communications to segments of our staff community
· Maintain and post news and events on our Sharepoint-based intranet
· Support with communications planning and delivery for internal events, webinars and meetings.
· Working with the Internal Comms Lead to continually improve and optimise our internal comms channels, including developing our SharePoint intranet.
· Plan, shoot and edit short promotional films.
· Use Adobe Creative Suite, Canva or the Microsoft suite to design materials for cascade by managers to their teams.
Marketing (30%)
· Develop engaging and persuasive written and visual content, including case studies, success stories and testimonials that effectively communicate the value and impact of United Response’s work
· Create engaging and optimised content for our social media channels, applying your understanding of our audience to drive engagement and action
· Support the Marketing and Communications Manager with management of the website, including writing and editing web copy and publishing articles, while embedding SEO principles throughout.
· Optimise case study leads into creative responses written, audio or visual to distribute on our channels
· Support the planning and delivery of communications at external events.
Policy and campaigns (20%)
· Spot and create social media responses to breaking announcements under the guidance of the Press Manager
· Support the delivery of our policy and campaigning strategy with comms and engagement activity.
· Support team administration, including working on a rota basis to manage inboxes
· Support the management of consents and the safe storage of case studies and photography.
· With the wider team explore opportunities to embed a storytelling culture throughout the organisation.
· Develop excellent working relationships with internal and external stakeholders, our agencies and other partners
· Join forums and departmental meetings to advise on communication methods and co-developing communication plans.
· Keep up to date with communications and marketing practice and innovation
· Champion diversity, equality and inclusion and uphold United Response’s values
· Travel to services and occasionally work outside office hours
· Ensure dignity and respect for the people we support in every aspect of your work
· Maintain confidentiality at all times
· Adhere to relevant legal and statutory requirements and our organisational policies
· Carry out any other duties as reasonably required.
Person Specification
· Excellent written communication skills and ability to copywrite creatively, sensitively and with attention to detail.
· Good understanding of marketing principles and ability to apply these in practice.
· High standard of verbal communication and ability to relate to people from different walks of life.
· Excellent team working skills.
· Experience of working to deadlines and prioritising demands on your attention.
· Degree standard or professional qualification in marketing or related field.
· Commitment to equal opportunities and diversity.
· Design skills using Adobe software.
· Experience filming and editing video to a professional standard.
· Using content management systems to publish website content, or email distribution tools such as Mailchimp.
· Knowledge of using paid and organic social media professionally.
· Experience in recruitment marketing, campaigning, accessible communications or working for a charity.
· If you have lived experience of disability, or relating to people with learning disabilities or autism, we’d particularly welcome your application.
The client requests no contact from agencies or media sales.