Jobs

Role Overview 

• Administrate SCOPE programme and manage SCOPE E-Learning Learning Management System 

• Develop educational resources in liaison with / to support Clinical Care Committee

• Under guidance from Head of Education, support the Virtalent consultant

• Support Head of Education implement capacity building strategy

Oversee SCOPE, World Obesity’s education programme including: 

• Update, and develop new online modules with input of CCC members / working groups and module developers 

• Develop marketing and communications material (including website, newsletter, and advertising resources) for the education programme 

• Track financial performance of SCOPE E-Learning platform 

• Ensure administration of SCOPE: Accreditation scheme (external courses and online modules); Fellowship scheme, and Certification scheme

• Edit module content using software where needed 

• Manage / respond to documents submitted for Accreditation or Fellowship 

• Administrate the Learning Management System (LMS) 

• Respond to user queries and troubleshoot issues. Where needed, consult with support services offered by LMS provider and software providers to resolve problems 

• Project manage upgrade to new LMS platform and conversion of modules to new format, working with LMS providers and module developers as needed 

• Liaise with translation services to develop translated modules 

• Support the event in conjunction with the Clinical Care Committees and regional members

• Generate website, flyer, and e-shot content 

• Coordinate communication for the School

• Work with Communications Manager to implement SCOPE Communications Strategy 

• Update website including content and development 

• Develop engaging, market appropriate electronic content 

• Write, edit and proof-read website copy 

• Support social media platforms with drafts for SCOPE E-learning and SCOPE Schools

We are looking for a Regional Development Executive to join our London-based team, The Citizens Foundation (UK). The Regional Development Executive will work closely with the CEO to develop the regional fundraising strategy and ensure it is delivered effectively. He or she will play a pivotal role in developing and managing strong relationships with existing and new supporters, with the aim of increasing TCF-UK’s funding and brand awareness on a regional level. This role is ideal for someone with very strong interpersonal, networking and people management skills, with a proven track record of proactively building and sustaining relationships with key stakeholders.  

The Citizens Foundation (UK) is a UK registered charity that supports the education of underprivileged children in Pakistan. It achieves this by raising funds and awareness to support the education programmes of The Citizens Foundation, Pakistan’s leading education charity. Since 1995, TCF has been providing life-changing education through purpose-built schools in the heart of Pakistan’s urban and rural slums. Today, TCF runs “perhaps the largest network of independently run schools in the world” (The Economist). With an all-female faculty, TCF is also the largest private employer of women in Pakistan. 

This is an exciting time to join our growing team, in a role that offers you the opportunity to work independently and flexibly, whilst make a real, tangible difference in the lives of thousands of children and women.

Responsibilities

· Develop and execute an annual development plan and budget, focused on identifying and building new groups of supporters (“chapters”) across cities as per the strategy and priority of TCF-UK.

· Achieve fundraising targets, while adhering to the fundraising budget, and thereby delivering a high rate on investment.

· Develop a programme of fundraising activities and initiatives, with the aim of growing regional income for TCF.

· Research, identify and network with key individuals in groups in the community who will support fundraising events and activities.

· Recruit, manage and support fundraising volunteers and supporters.

· Provide support and guidance to groups and individuals in the community who are fundraising on behalf of TCF.

· Manage and grow the portfolio of existing and potential HNWI’s in the assigned region, ensuring that all donors receive highest possible care. 

· Attend, promote and raise funds for TCF-UK at events organised by TCF supporters or other organisations.

· Develop strategic relationships with key stakeholders (media agencies, journalists etc.) and leverage these to drive awareness about TCF.

· Ensure all fundraising activities comply with TCF’s guidelines as well as the statutory guidelines.

· Provide timely reports to the CEO and the Board on progress of all fundraising activities.

· Ensure donor, stakeholder and volunteer data is accurately captured and managed in the CRM. 

Personal Specifications:

· Bachelors degree

· Excellent interpersonal skills, with ability to connect, network and build relationships.

· Broad understanding of fundraising techniques, volunteer management and major donor fundraising.

· A successful track record of developing and nurturing strategic partnerships and meeting budget and targets.

· Ability to manage and resolve conflict.

· Adept at working independently and autonomously, when required.

· Strong, collaborative team player, with ability to effectively manage multiple conversations, priorities and stakeholders.

· Willingness to be flexible about hours and location of work in order to accommodate events, function and work activity. The role requires a degree of travel within the UK.

· Highly organised, efficient and detail oriented.

· Passionate about education and TCF’s work and mission

· Dynamic, energetic and flexible, with ability to adapt to a consistently changing environment.

· Must be authorised to work in the UK and not require work authorisation by our company for this position or in the future.

The Youth Endowment Fund

Senior Change Manager, Education 

Reports to: Head of Change for Education 

Salary: £51,300 per annum, depending on experience  

Location: Central London or Hybrid*(see below) 

Contract: (2-year fixed term – potential to extend)

Closing date for applications: Tuesday 29th April 2025 at 12pm

Interview dates: Week commencing 12th May 2025

About the Youth Endowment Fund 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.

In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.

The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children becoming involved in violence. Our mission is to find what works and build a movement to put it into practice. A big part of the movement that we need to build is in the world of education. We need to inspire and connect with education leaders across England and Wales to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.

Key Responsibilities

We are making good progress building the evidence of what works within and around education to reduce violence, including launching our new Education, Children and Violence Guidance in May 2024 which provides school, college and alternative provision leaders with five evidence-based recommendations to help prevent children’s involvement in violence. We also have our Toolkit, annual Children, Violence and Vulnerability Report and new implementation resources due next year. But the big risk is that we publish these resources and nothing changes. That’s where you come in.

Your role is to help us ensure more senior education leaders within schools, colleges and alternative provision settings use our Guidance, toolkit, research and implementation tools to inform day to day operations and strategic decision making. This will involve:

• Developing great relationships and partnerships with executive and senior leaders in education, making connections and building credibility and trust with the sector.   
• Managing our new online digital self-assessment tool for sector leaders, driving awareness and engagement with education leaders and refining and optimising the system in collaboration with the software developers. 
• Synthesizing and analysing data from the self-assessment tool, using findings to produce value insights reports for YEF and the sector. 
• Creating implementation resources which respond to need and support education leaders to put evidence into practice. 
• Continuing to develop a strong understanding of education practice and policy across England and Wales. 
• Working out other effective ways to connect people with the evidence, then making those things happen, from regular virtual learning events to presentations. 

As a senior member of staff in the organisation you also: 

• Build a culture where it is natural to perform well and support colleagues brilliantly.
• Contribute to setting the strategy, delivering results and building and modelling the culture that we need to succeed.

You are this sort of person: 

• You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen.
• You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do. 
• You understand the education sector. You really understand how schools, colleges and/or Alternative Provision settings tick. You have experience of working with/supporting senior and executive education leaders to facilitate change and improvement that improves the lives of young people. You might have previous experience of supporting a school to reflect on and adopt evidence-based practice. 
• You are digital and data savvy. You have experience of working with data and systems to support evaluation, improvement and meaningful change.You have experience of translating complex information into plain writing and impactful visuals that everyone can understand.
• You have excellent project and time management skills and the ability to design and deliver high quality outputs such as reports and digital resources to a high standard.   
• You win people over. People tend to warm to you and respect you. You have built good relationships with very senior people and with very junior people. You are good at chairing meetings, connecting people and having good introductory meetings. You are comfortable talking to a government minister, a youth worker, a company CEO, a teacher and a 15-year-old student. Listening to people from all backgrounds matters to you.
• You have experience of developing resources which support schools/education settings. You understand and take a curious approach to learning about the needs of leaders from across the education spectrum. You are able to skilfully translate these insights into helpful resources and tools which support leaders to improve practice. 
• You learn fast but remain humble. You are very quick at getting your head around things. You like learning. You are very good at synthesising information. You know how much you don't know. You know that you can learn more. You know that it's easy to assume you know when you don't. You care more that good things happen than who gets the credit. You are a great and supportive team player. 
• You don't want your days to pass without making a difference. You want to play a significant part in reducing violence.
• You understand young people. You understand what the lives of vulnerable young people can be like, and you understand some of the organisations that work with them, ideally through first-hand experience.
• You are committed to equality, diversity and inclusion. 

You must have this sort of experience 

• Delivering positive change within education: You have significant experience of working with education leaders to support the development and improvement or practice.
• Working as a senior leader within the education sector, preferably in a role/setting specifically working with young people who are vulnerable to or involved in violence.

While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of violence affecting children and young people. 

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well. 

Hybrid Working 

The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. 

To Apply 

Please click on the "Apply for this" button and submit your CV, your completed monitoring form and ensure your covering letter answers the following three questions below. Please submit your application by Tuesday 29th April at 12pm

Application Questions 

1. How have you successfully supported education leaders to improve their practice or leadership? Please be specific about the scale and context of your experience working with senior leaders in education settings. 
2. Describe your experience using data and digital tools to gather insights, inform decisions, and drive improvement in education. What data did you use, how did you present it, and what impact did it have? 
3. What personal and professional experiences shape your understanding of the education sector and its role in preventing youth violence? 

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. 

Interview Process 

This will be a one stage interview process. Interviews will take place the week of 12th May 2025 

Please Note: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK. 

Benefits Include 

• £1,000 professional development budget annually 
• 28 days holiday plus Bank Holidays 
• Four half days for volunteering activities 
• Employee Assistance Programme – 24hr phone line for free confidential support 
• Volunteering days - 4 half days per year 
• Death in service - 4 times annual salary 
• Flexible hours. Core office hours 10am – 4pm 
• Financial support including travel and hardship loans 
• Employer contributed pension of 5%. 

Your Data 

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

The Youth Endowment Fund  

Senior Manager - Area Leaders Programme

Reports to: Area Leaders Programmes Change Lead 

Salary: £51,300 

Location: Central London, Hybrid 

Contract: 2-year fixed term

Application Deadline: 12pm on Tuesday 29th April 2025   

Interviews: commencing the week of 12th May 2025 

About the Youth Endowment Fund 

We’re here to prevent children from becoming involved in violence. We do this by finding out what works and building a movement to change things.

In recent years, violent crime involving children has increased. This is a tragedy. Every child is an important member of our community and society has a duty to protect them.

The Youth Endowment Fund (YEF) is a charity with a £200m endowment that exists to prevent children from becoming involved in violence. We’ll achieve this by finding out what works and building a movement to put this knowledge into practice. We do this by funding, evaluating and then spreading the very best work on reducing youth violence across England and Wales.

The Area Leaders Programme (ALP) is central to this mission. The ALP will transform how areas identify and support young people and places most vulnerable to violence, collaborate effectively, and deliver impactful interventions to better protect children from being drawn into violence. We are seeking an exceptional senior manager to help drive the next phase of the ALP, scaling from a successful pilot in four Local Authorities to broader implementation across England and Wales. 

Key Responsibilities 

The Senior Area Leaders Programmes Manager will be an essential part of the YEF Change team and will support the expansion and delivery of the Area Leaders Programme, ensuring its effectiveness in increasing evidence-based decision-making, commissioning, and multi-agency collaboration. You will provide direct operational oversight and stakeholder engagement to support local areas in reducing youth involvement in violence.  Approximately 0.4fte of the role will be presenting YEF Toolkit evidence in both the ALP and across wider violence prevention networks supported by the YEF.

This will include: 

Programme Management and Delivery 

• Support the management of the expansion of ALP from four pilot areas to 10 new local authority areas from spring 2025. 
• Support the development and refinement of frameworks, tools, and resources to support effective identification of the people and places most vulnerable to violence, evidence-based commissioning, effective case management, and multi-agency collaboration. 
• Commission and manage contractual arrangements with external consultants secured to support ALP development and delivery. 
• Manage robust monitoring and evaluation processes to assess the impact and inform continuous improvement of the programme. 
• Manage programme resources effectively, ensuring projects are delivered on time, within budget, and to high standards. 

Stakeholder Engagement and Collaboration 

• Build and maintain strong relationships with local authorities, safeguarding partnerships, community safety partnerships, and other stakeholders. 
• Represent YEF in discussions with partners and policymakers. 
• Help facilitate collaboration across diverse stakeholders to align priorities, overcome barriers, and promote evidence-based approaches. 

Capacity Building and Support 

• Provide strategic and operational support to multi-agency teams, empowering them to embed effective violence prevention practices. 
• Lead capacity-building activities, including workshops, coaching, training, and peer learning opportunities for local partnerships. 

Presenting Toolkit evidence.

• You will present Toolkit evidence in talks and workshops and speak clearly and persuasively about Toolkit evidence, so that insights from our research lead to positive change. You’ll work with key stakeholders to identify areas of policy and practice that should be informed by Toolkit evidence.

About you 

You are this sort of person:

• A passion for making a difference by keeping children safe from involvement in violence. You want to play a significant part in reducing the level of youth violence and see the value in an evidence-informed approach. You’ll know about the key issues and debates in preventing children and young people becoming involved in violence.   
• You believe in the importance of using evidence to prevent violence and enjoy sharing evidence to inform others. You have a keen interest in learning from research, identifying key findings and sharing these insights with people working in various sectors and organisations. You tailor your style and content to ensure evidence is understood and used. 
• Knowledge of crime or violence prevention. You might have worked closely with, or been a practitioner in, a youth offending team, policing, children’s services or youth work and might have previous experience of supporting a local partnership to develop their violence reduction strategy or reflect on and adopt evidence-based practice. You are aware of the current context, issues or challenges facing some of these sectors or agencies.
• You are fascinated about change and are experienced in making it happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do. 
• You are comfortable with complexity and ambiguity, whilst being excellent at bringing clarity and structure. This may have been in the context of helping to develop/grow a new programme. 
• You’re a critical thinker. You critically assess the quality, reliability and relevance of information and evidence. You consider different viewpoints, identify problems and make well-reasoned decisions.
• You write in a way that people easily understand. You have that rare skill of writing in plain English. You can summarise long or complicated reports and write in a way that everyone can understand.
• Excellent project and time management skills. You have the ability to deliver high-quality work in a fast-paced environment. You can work independently and to a high standard.
• You’re good with people. You’re comfortable working with a wide range of people, including research experts, policymakers, practitioners, children and their families. You’re able to provide constructive challenges when required.
• You learn fast but remain humble. You are very quick at getting your head around things. You like learning and are good at synthesising information. You know how much you don't know. You know that you can learn more. You know that it's easy to assume you know when you don't. You care more that good things happen than who gets the credit. You are a great and supportive team player.
• A commitment to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.

While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of youth violence. 

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well. 

Hybrid Working

The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.  

Travel  

Due to the nature of the programme there is some national travel required within England and Wales. This is likely to be around twice a month, all travel costs can be reimbursed with flexibility for overnight stays if preferred.   

To Apply

To apply, please send a CV and cover letter, and complete the monitoring form click on ‘Apply for this job’ button. Please submit your application by 12pm on Tuesday 29th April.

Interview Process

This will be a one interview process. Interviews will take place the week commencing 12th May 2025. 

We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK. 

Additional Benefits Include 

• £1,000 professional development budget annually 
• 28 days holiday plus Bank Holidays 
• Four half days for volunteering activities 
• Employee Assistance Programme – 24hr phone line for free confidential support 
• Volunteering days - 4 half days per year 
• Death in service - 4 times annual salary 
• Flexible hours. Core office hours 10am – 4pm 
• Financial support including travel and hardship loans 
• Employer contributed pension of 5% 

Your Data 

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you.

We do not transfer your data outside the European Economic Area. 
The people we are looking for do not discriminate and we believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. 

About the role:

The Newham Visiting Support Service provides intensive floating support for individuals who have experienced homelessness in the borough. Newham Visiting Support Team works across 5 Housing Management Organisations (HMOs) in the London Borough of Newham.

This role sits within a dynamic and collaborative service that plays a crucial part in Newham’s wider housing pathway. Working closely with local partners, the team delivers intensive, short term resettlement support to people transitioning from temporary accommodation into private rented housing. The service exists to help reduce the risk of repeat homelessness and support people in building independent, stable lives. By promoting social inclusion and practical independence, we aim to create lasting impact and improve wellbeing for each person we support.

As a Resettlement Worker, you'll be central to this mission. You'll be supporting up to 15 clients at a time as they take the next step toward secure housing. Your work will be varied and meaningful: helping people maximise their income, manage tenancies, set up essential utilities, and navigate relationships with landlords and key local services. You’ll create personalised support plans that connect clients to the right networks, encouraging independence while building their confidence and resilience.

This is a role for someone who brings empathy, problem solving and a strong understanding of the barriers people may face when accessing housing and support. You'll be part of a committed and supportive team where collaboration is key, and where professional development is actively encouraged. Whether it's gaining experience in homelessness prevention, expanding your knowledge of housing systems, or progressing into leadership, this is a place where your impact matters and your career can thrive.

About you:

• A demonstrable understanding of the Recovery Model, and the ability to engage and motivate people to move towards independence and inclusion.
• A proven ability to work in partnership with external stakeholders, particularly community mental health services and/or substance use services.
• An understanding of the private rented sector market and ability to broker safe and affordable Move-on options.
• A proven ability to create and deliver SMART Resettlement action plans with clients through high quality risk and needs assessments.
• A good understanding of safeguarding issues and the ability to undertake comprehensive risk assessments related to this.
• A working knowledge of Housing Management as applied to a residential setting, and / or client’s move on accommodation.
• A level of numeracy sufficient to carry out tasks such as budgeting with clients, calculating benefit entitlements and monitoring rent payments.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 27th April at midnight

Interview date: Thursday 8th May online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Recently our members voted to create a new u3a Council to act as a conduit between the national body and the over 1000 independent u3as throughout the UK. The new Council will be the vehicle by which members’ views and priorities will feed into and shape the overall work of the u3a national body. 

The Council Officer will support the implementation and running of the new u3a Council and play an integral role in embedding the Council into the existing structures of the Trust. They will work with the CEO and the Council Chair to ensure the Council has the support and resources it requires. The role will bring external ideas into the movement by identifying research, reports and speakers that might help inform its work. The officer will also prepare reports, agendas, minutes and be responsible for the general administration of the council and its working groups. 

The role would suit someone with an interest in community engagement and participation or policy and research in these areas. The right candidate will be able to work flexibly across a range of responsibilities and develop and implement ways of working as the Council develops, whilst having the ability to work with and manage a large group of volunteer's wide range of views and opinions.

Vacancy Reference Number:

QC/PROG/UK-R1

Position Title:

Quality Coordinator

Reports to:

Programmes Manager

Department:

Programmes

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary Range:

£27,000 - £32,000.00 per annum (commensurate with experience)

Terms of Employment:

6-Months’ Fixed-Term Contract (with a 3-Month Probationary Period)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than 4th May 2025

Approx. Interview & Role Commencement Date(s):

· Interviews: As and when strong candidates identified

· Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams, Zoom or Skype) with Muslim Hands; therefore, please familiarise yourself with MS Teams, Zoom or Skype prior to submitting your Application.

Other Information:

Muslim Hands’ Open Kitchen is a community initiative dedicated to providing nutritious, hot meals to individuals in need, while fostering a welcoming and compassionate environment. With three operational Open Kitchens, our mission is to not only alleviate food insecurity but also to serve with dignity, respect, and care. We are looking for a dynamic Quality Coordinator to join our team and help standardise operations, ensuring consistent high-quality service. Additionally, this role will involve creating a blueprint to facilitate the expansion of Muslim Hands’ Open Kitchens across the UK.

Role Overview:

The Quality Coordinator will play a key role in ensuring the smooth and consistent delivery of services across our three Open Kitchens. This includes developing and implementing standard operating procedures (SOPs) related to staff training, volunteer engagement, service delivery, and interactions with service users. In addition, the Quality Coordinator will be responsible for designing a scalable operational blueprint that will enable Muslim Hands to expand its network of Open Kitchens across the UK, replicating best practices and maintaining high standards at new locations.

Main Responsibilities:

1. Development and Implementation of SOPs

Develop and document Standard Operating Procedures (SOPs) for key operational areas, including:

Staff training and induction programmes.

Standardising service delivery (e.g., food preparation, hygiene, and presentation).

Volunteer engagement, management, and retention strategies.

Interactions with service users, ensuring dignity, respect, and cultural sensitivity.

Ensure consistency in operations and service quality across the existing three Open Kitchens.

Regularly review and update SOPs to incorporate feedback from staff, volunteers, and service users.

2. Staff Training & Development

Design and deliver a structured staff training programme covering food safety, hygiene, customer service, safe guarding and kitchen operations.

Ensure that staff are equipped with the necessary skills and knowledge to deliver a high-quality service.

Work with the Programmes Manager and other stakeholders to identify and address training needs or gaps in staff performance.

Conduct performance evaluations and ensure continuous development opportunities for staff members.

3. Standardising Service Delivery

Develop and implement service standards that ensure a consistent and positive experience for all service users, regardless of which Open Kitchen they visit.

Establish guidelines for meal preparation, serving protocols, and dining area management.

Introduce service quality audits to assess and ensure the effectiveness of standardised procedures.

Track service delivery performance and guest satisfaction, and make recommendations for improvement where necessary.

4. Volunteer Engagement and Management

Create and implement a volunteer engagement strategy to attract, train, and retain volunteers across all Open Kitchens.

Develop clear role descriptions, training materials, and expectations for volunteers.

Ensure that all volunteers are trained in food safety and service protocols, and understand the mission of Muslim Hands’ Open Kitchen.

Maintain a positive, welcoming environment for volunteers, and develop strategies to foster long-term volunteer relationships.

5. Service User Interactions

Develop guidelines to ensure that all service users are treated with dignity, respect, and compassion in line with the values of Muslim Hands.

Train staff and volunteers on communication, conflict resolution, and cultural sensitivity.

Gather and analyse feedback from service users to continually improve the guest experience.

Establish and maintain protocols for managing difficult situations with service users effectively and with empathy.

6. Quality Assurance and Continuous Improvement

Regularly assess the performance of the Open Kitchens through audits, inspections, and service user feedback.

Identify opportunities for improvement in service delivery, staff training, and volunteer engagement.

Recommend and implement changes to SOPs based on assessments and findings.

Work with the Programme Manager and Open Kitchen Coordinator to track key performance indicators (KPIs) related to service quality and user satisfaction.

7. Blueprint for Expansion

Design a blueprint for setting up new Muslim Hands’ Open Kitchens across the UK, ensuring that they follow the same standards of service and operations.

Document key learnings from the existing Open Kitchens to create a replicable model that can be applied to future locations.

Collaborate with the Programme Manager identify potential new locations and establish expansion plans.

Ensure that the blueprint includes staffing, volunteer management, operational procedures, and compliance with local regulations.

8. Reporting & Communication

Provide regular reports to the Programmes Manager on the status of quality initiatives, SOP implementation, and service delivery.

Document and report on volunteer engagement, service quality audits, and training outcomes.

Ensure transparent communication with staff and volunteers about updates to SOPs, quality standards, and service delivery.

Qualifications and Skills

Education: Bachelor’s degree in Quality Management, Public Health, Non-profit Management, Hospitality, or a related field preferred.

Experience: 3-5 years of experience in quality assurance, operations coordination, or programme management, ideally within a non-profit or food service setting.

Strong understanding of food safety regulations and service quality standards.

Experience in developing and implementing SOPs, training programmes, and quality audits.

Excellent communication and interpersonal skills, with the ability to train, motivate, and engage staff and volunteers.

Strong problem-solving skills with a continuous improvement mindset.

Ability to manage multiple priorities and projects across different locations.

Proficiency in using Microsoft Office Suite and quality management systems.

Work Context

· The post is based in Nottingham and will involve regular travel to three Open Kitchens and potential new locations, so a valid driver’s licence and reliable transport are desired.

Some evening and weekend work may be required to support kitchen operations and events.

Deadline for applications is 4th May 2025 however we reserve the right to end the application procedure early should the right candidate be found.

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Are you a natural organiser who loves creating memorable experiences and crafting great communications? Do you want to use your events and marketing skills to support a well loved charity that makes a real difference to the lives of local people and communities of south London? Join Pecan as our Events & Marketing Administrator, and help us deliver inspiring events, engage supporters and amplify the voices of our community.
 

This is a varied, hands-on role that supports Pecan’s marketing, communications and supporter engagement. You’ll help plan and deliver events ranging from corporate ‘thank you’ evenings to public challenge events, support social media content and website updates and keep our supporter materials and photo archive in shape.
 

You’ll be working closely with our small but passionate fundraising, communications and partnerships teams. Helping us create meaningful, memorable experiences for our supporters.
 

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.

Main Responsibilities:

• Events: Plan and deliver our corporate Thank You event in Autumn 2025 and support a calendar of Challenge events including small internal and community events run by different teams. 
• Marketing & Communications: Create and schedule social media posts to promote events and highlght supporter engagement. Ensure communications and marketing are regularly updated. 
• Corporate Engagement: Help coordinate and host corporate site visits, and maintain data records of coporate contacts and activity on our database. 

Key Requirements (specific skills, qualifications required):

• Strong experience of organising or supporting in-person events (e.g. fundraising, corporate or community)
• Confident using digital tools including Microsoft Office, and able to update websites (e.g. WordPress, and using tools like Eventbrite, Mailchimp or Canva)
• Excellent written communication and interpersonal skills - able to build rapport with a wide range of people
• Team player with a flexible and collaborative approach

Desirable knowledge/expertise

• Working or volunteering in a charity or community organisation
• Familiarity with CRM systems (e.g. Beacon, Salesforce, or contact databases)
• Basic photo archiving or content managment experience 
• Knowledge of Peckham and the London Borough of Southwark

Please read the Job Description for more information.

Closing Date: Monday 28th April 2025, 9am

Interview Date: Tuesday 6th May 2025 or Wednesday 7th May 2025 (online), Details TBC 

Start Date: ASAP

Vacancy Reference Number:

EADDP/PROG/UK-R2

Position title:

Executive Assistant to the Deputy Director of Programmes

Reports to:

Deputy Director of Programmes

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £33,000.00 per annum (commensurate with experience)

Terms of Employment:

12-Months’ Fixed-Term Contract (subject to successfully completing a 6-Month Probationary Period, Contract is extendable and renewable subject to performance)

Application Process & Closing Date:

Please send an introductory email detailing why feel you are most suitable for the role along with your up-to-date CV by no later than 4th May 2025.

Ensure the Vacancy Reference Code is added within the Subject line of the Application Email. 

Approx. Interview & Role Commencement Date(s):

Interviews: ASAP – as and when we find a suitable applicant

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, Team Link, MS Teams, and Skype post successful submission of your application.

Job Summary:

The Executive Assistant to the Deputy Director of Programmes will provide high-level administrative support, ensuring the efficient operation of the office and supporting the Deputy Director in managing their workload. This role requires a proactive individual with excellent organisational, communication, and multitasking skills, capable of handling sensitive information with discretion and professionalism. The Executive Assistant will act as a key liaison between the Deputy Director, internal departments, and external stakeholders, contributing to the overall effectiveness and impact of the Programmes Department.

Key Responsibilities:

1. Administrative Support:
   • Manage the Deputy Director’s diary, schedule meetings, appointments, and travel arrangements.
   • Prepare and organise meeting agendas, take minutes, and follow up on action items.
   • Draft, edit, and proofread correspondence, reports, presentations, and other documents on behalf of the Deputy Director.
   • Handle incoming communications (emails, calls, etc.) and respond or redirect as appropriate.
2. Project Coordination:
   • Assist in the coordination of projects and initiatives led by the Deputy Director, including tracking progress, deadlines, and deliverables.
   • Conduct research and compile data to support project planning and decision-making.
   • Coordinate with other departments to ensure seamless execution of cross-functional projects.
   • Maintain and update project documentation and files.
3. Liaison and Communication:
   • Serve as the primary point of contact between the Deputy Director and internal/external stakeholders.
   • Facilitate communication and collaboration between the Deputy Director and team members, ensuring information is accurately conveyed and deadlines are met.
   • Represent the Deputy Director in meetings or events when necessary.
4. Office Management:
   • Organise and maintain the Deputy Director’s office, ensuring it is well-equipped and efficient.
   • Manage office supplies, equipment, and budget as needed.
   • Coordinate with IT and other support services to ensure the Deputy Director has the necessary tools and resources.
5. Event and Meeting Coordination:
   • Plan and organise departmental meetings, workshops, and events, including logistics, catering, and materials preparation.
   • Assist in the preparation of presentations, speeches, and other materials for events or conferences.
   • Ensure all event and meeting details are flawlessly executed.
6. Confidentiality and Discretion:
   • Handle sensitive information with the utmost confidentiality.
   • Manage the Deputy Director’s files and records, ensuring secure storage and easy retrieval.
   • Adhere to organisational policies regarding data protection and privacy.
7. Personal Assistance:
   • Provide occasional personal assistance to the Deputy Director as needed, including managing personal appointments or tasks.
   • Assist with ad-hoc tasks and projects as required by the Deputy Director.
8. Other:
   • To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
   • To support with Fundraising activities from time-to-time, committing to partake in approximately 5-Live-TV-Appeals during our peak periods.
   • To undertake any reasonable responsibilities as required by Line Manager
   • To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices
   • NB: This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.

Qualifications:

• Education: A bachelor’s degree in business administration, management, or a related field is preferred.
• Experience:
  • Minimum of 2 years of experience in an executive assistant or senior administrative role.
  • Experience in a non-profit or international development organisation is advantageous.
• Skills:
  • Excellent organisational and time management skills.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Ability to prioritise tasks and manage multiple responsibilities simultaneously.
  • Discretion and ability to handle confidential information.
  • Strong interpersonal skills and ability to work well with a diverse range of people.
  • High level of professionalism and attention to detail.

Key Competencies:

• Proactivity: Ability to anticipate needs and take initiative without waiting for direction.
• Adaptability: Comfortable working in a fast-paced environment with changing priorities.
• Problem-Solving: Strong problem-solving skills, with the ability to identify solutions and implement them effectively.
• Team Collaboration: Able to work well independently and as part of a team, fostering positive working relationships.

Additional Requirements:

• Travel: Occasional travel may be required for meetings or events.
• Flexibility: Willingness to work outside of normal business hours when necessary:
• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:
  • Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
  • Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

Deadline for applications is 4th May 2025 however Muslim Hands reserves the right to end the application procedure early should the right candidate(s) be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Other Information:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2030.

Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

Brief role description:

Reporting to the CEO, this pivotal role will ensure the smooth running of a fast-paced executive office. As a key support to the CEO and SMT, the PA will manage schedules, oversee correspondence, and drive efficient administrative processes. They will coordinate meetings, board papers, and governance tasks, while also supporting operational planning and event logistics. This role requires exceptional organisation, discretion, experience in minute taking and the ability to anticipate and respond to the needs of a dynamic leadership environment. The PA must also embody and uphold the charity’s values - Expert, Passionate, Resilient, Supportive, Open and Honest, and Collaborative - in all aspects of their work.

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​Interested? Want to know more about the Charity? Please visit the Charity Website.

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Do you have previous experience supporting senior executives or board-level professionals? Are you a proactive problem-solver with the ability to anticipate needs and take initiative? Do you have experience in minute taking, excellent organisational skills with the ability to multitask and manage competing priorities? Have a look at the Job Description attached.

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​What’s in it for you? Check out the Benefits sheet attached.

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If Discretion and Professionalism are your middle names, submit your CV and Cover letter by Monday, 5 May 2025.

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​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. 

​If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

​We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

About the role:

We are looking for passionate and dedicated individuals to join our team as a Young Person’s Worker in Islington.

In this role, you will have the unique chance to make a lasting impact on young people who are at risk of homelessness, empowering them to build fulfilling, independent lives. Your day to day responsibilities will include managing a caseload of clients, developing personalised support and safety plans, and guiding young people through the process of moving into independent accommodation, employment, and education.

As a Young Person’s Worker, you will work within a trauma informed, strengths based framework, ensuring that the needs and aspirations of each young person are at the heart of your approach. You will act as the lead worker for each individual, supporting them in developing life skills like budgeting, self care, and cooking while helping them access vital services such as mental health support, housing advice, and employment opportunities. Your role will be crucial in motivating and coaching young people to take ownership of their futures, helping them navigate their journey to independence with confidence.

Working at Single Homeless Project (SHP) means being part of a committed, supportive team that’s dedicated to creating positive change in the lives of young people. In addition to the difference you will make, you will also have the opportunity to grow your own career, with access to ongoing training and professional development. If you are ready to be part of something truly meaningful and make a real difference, we’d love to hear from you.

About you:

• You bring experience working with young people in the community and in accommodation services.
• Your toolkit includes practical skills in motivation and coaching young people
• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
• A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.

About Us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic team. Together, we'll transform lives and build a stronger community.

Important Info:

Closing Date: Sunday 27th April at midnight

Interview Date: Wednesday 7th and Thursday 8th May at SHP Head office in Kings Cross.

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

INTRODUCTION

St George’s Hospital Charity manages a portfolio of over 200 Special Purpose Funds (SPFs), with a total over £3.6m. These funds, comprising donor-gifted and community-fundraised income, are designated to support specific wards, departments, research areas, or staff and patient groups. Each SPF is overseen by designated Fund Advisors, comprising staff from St George’s University Hospitals NHS Foundation Trust (the Trust) and City, St George’s University of London, who hold delegated authority for expenditure approvals and funding applications. With over 350 Fund Advisors, effective stewardship is crucial.

We have developed a new organisational strategy focused on enhancing our impact through grant-making, and we are now in an exciting phase of implementation. The Grants Funds Manager will play a central role in delivering this strategy, specifically by implementing a more streamlined and impactful approach to working with Fund Advisors and managing our SPF portfolio. This role will be pivotal in facilitating the transition to a more efficient and effective model of SPF giving. The Grants Funds Manager will also be responsible for the day-to-day management of the SPF portfolio, stakeholder engagement, communications, marketing, and administration, requiring collaboration across the Charity, the Trust, and the University at all levels.

ABOUT ST GEORGE’S HOSPITAL CHARITY

St. George's Hospital Charity, an NHS charity, supports St George’s University Hospitals’ NHS Foundation Trust which via its St George’s Hospital in Tooting and Queen Mary’s Hospital in Roehampton, serves a large population across southwest London, extending support to tens of thousands of patients, staff, and community members. Our daily efforts significantly impact patients, their loved ones, and many dedicated healthcare professionals.

Presently, we contribute grants and generate funds of £2 million annually. With an ambitious goal, we aim to double both our yearly fundraising and grant allocations to reach £4 million within the coming years.

ABOUT THE ROLE

Purpose of the role

To support senior management, the board of trustees and the wider charity leadership team with the strategy implementation, the management and administration of the Charity’s SPFs. As a priority, in the next 12 months, this role is tasked to implement the SPF strategy which has been agreed by the Charity’s Board of Trustees. The strategy is to re-organise and restructure the shape of the SPF portfolio of funds to minimise administrative burden, maximise the charity’s flexibility in spending decisions and reflect the best possible structure of services in the hospital so that we can deliver our charitable purposes of advancing healthcare to maximum effect.

This is why we are looking for someone who has expertise in change management, stakeholder engagement and strategic communication who is able to understand Charity Commission guidance and apply it. These are the skills necessary to implement the SPF strategy.

The next stage of the strategy will require a very strong grasp of detail, strong and confident communication and organisational skills to ensure stakeholders understand planned changes, in order to secure their support for them.

Background to the role

This role was originally created to provide dedicated resource to optimise the efficiency of our SPF portfolio, and champion these SPFs both internally among the Charity’s staff and externally within the Trust and University.

This is a role which must operate at a micro and macro level, paying attention to the detail of management, administration and systems but also with the ability to think strategically and make recommendations to senior management and trustees. The successful candidate will be highly organised and outgoing and will be an excellent project manager, with lots of initiative and the ability to reach out to people to build strong relationships. 

You will be a key member of the Grants team and be managed by the Head of Grants, but you will also work closely with all charity teams given the nature of this all-encompassing role, including providing an important link between Grants and Fundraising because of the income raised into SPFs.

About the role

We are looking for an exceptional leader to join Manx National Heritage (MNH) as Retail and Commercial Manager. This exciting and varied role involves income generating responsibility while delivering an outstanding experience across all MNH principal visitor admission sites. You will focus on retail delivery, online sales group and tour bookings, as well as hospitality and food and beverage delivery through in house services.

To excel in this post, you will be motivated by growing our charities income generation potential and maximise all commercial opportunities. You will actively promote ways for visitors to support MNH in our important work conserving, protecting and promoting the nation’s heritage.

A workplace that invests in you

✔ A competitive salary that increases each 12 months until you reach the salary maximum.

✔ A generous annual leave entitlement, a Privilege Day and 10 Bank Holidays; your annual leave will increase after your first year and again after your third year.

✔ Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements: the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.

✔ Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.

✔ Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign-posting on a wide range of issues.

✔ Ability to apply for an unpaid career break after 3 years’ service.

✔ Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment.

✔ A relocation package of up to £3,500 based on receipts is available for this role. role.

Making the Isle of Man your new home

A hidden gem in the Irish Sea, the Isle of Man boasts an extensive coastline, stunning natural landscapes and unspoilt beaches. There are an abundance of opportunities and lots of places to discover!

You can visit our great cafes, bars and restaurants, and become part of the Island’s close-knit community. The island is well connected to the UK with quick, direct flights and ferries to many destinations.

Want to find out more about Island life? Visit www.locate.im to find out why you should make your move to the Isle of Man!
 

Working for the Isle of Man Public Service

We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees’ wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees.

We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work-life balance. We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager.

The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion. We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man.

Your candidate experience is important to us. As a proud member of The Circle Back Initiative, we commit to respond to every applicant that applies for an Isle of Man Public Service role.

Things to note

A basic police check is required for this post, which the Isle of Man Government will cover the cost of for you.

Ready to apply?

For more information, please contact Pauline.Wall@ mnh .im

The closing date for this role is midnight on 27 April 2025.

To find out more and apply, visit our website via the button below.

Reports to: Senior Community and Challenge Events Manager

Direct reports: none 

Location: 40 Bowling Green Lane, London, EC1R 0NE (minimum of 1 days per week in office) 

Status, hours: Permanent, full time 

Salary: Grade D, salary in the range £32,254 to £35,560 (includes 11% London Weighting) plus benefits 

Role Summary

The Challenge Events Officer will work closely with the Senior Community and Challenge Events Manager (SCCEM) and Engagement Assistant (EA) to deliver significant elements of the charity’s fundraising strategy, in particular our challenge events. The post holder will be responsible for recruitment, management and stewardship of our existing challenge event portfolio to increase income in an area which has seen significant growth.  

 Key Tasks and Responsibilities 

Please refer to the candidate pack for role and responsibilities of this post.

Important note: We monitor for use of AI in responses and will reject applications containing AI generated answers.