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Location: Brighton, office-based

Salary: from £27,000

Permanent, Full-time

Application deadline: Thursday 11th July, 09.00am (We interview on a rolling basis and may close the application early if we find the right candidate)

Application pack: Have a look at our Lead Coach application pack for more information about the role and Resurgo

We are now recruiting for a Lead Coach in Brighton - an outstanding opportunity to work as part of a local church to deliver the Spear Programme.

You’ll be working with the local church to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has supported more than 10,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the challenges they face. But we don’t want to stop there.

We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.

In this role, you’ll be responsible for:

The Lead Coach is primarily responsible for overseeing the training room and group sessions with young people. You will help shape the training environment and will confidently adapt and deliver materials and sessions to work within the group’s development towards work readiness.

Delivery of Spear Programme - Group and 1:1 coaching [60%]

• Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme
• Building relationships with young people on the programme and managing culture, and attitudes in the training room
• Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively
• Handling safeguarding
• Taking a lead on rating the work readiness of the trainees and making sure data is inputted and used correctly on salesforce
• Tracking trainee progress on the dashboards
• Liaising with volunteers for key programme engagement events such as mock interviews and external panels. Leading on briefings and communications with these volunteers

Delivery of Spear Career [20%]

• Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees

Training the Graduate Coach [10%]

• Contributing towards the training and developing of the Graduate Coach by modelling excellent coaching and giving regular feedback

Trainee recruitment [10%]

• Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics

Continuous professional development

• Continually engaging in professional development, including being part of Resurgo’s wider coaching programmes and possibly supporting on leading internal training such as Grad Coach Training

Active participation in and support for church team and mission

• As the Spear programme is run in partnership with a local church partner, you will establish a strong personal connection with the church to develop the engagement and backing of church members and help build a strong network of supporters for the Spear programme. As part of this you may be asked to speak at church/events and contribute to prayer meetings as per Resurgo’s Christian ethos and the mission of the church

This role will suit you if:

• You are an active Christian, passionate about your work being a lived expression of your faith
• You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing
• You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further.
• You are confident in giving feedback and having crucial conversations
• Able to lead others effectively
• You are great at building relationships, with solid communication skills
• You are steady under pressure, and able to juggle competing priorities
• You are looking for a varied, hands-on role, where you won't be tied to a desk
• Emotional resilience and good self-leadership in this areaYou have a sense of humour and want to have fun at work
• Strong administrative skills, competent and accurate and efficient in typing and work methods

You’ll be employed by St Peter’s Brighton (or affiliated Spear Trust), who partner closely with Resurgo to deliver the Spear Programme in Brighton.

You can expect:

• A genuine commitment to upskilling you through impressive training opportunities:
  • Support and funding to complete your professional coaching accreditation
  • Progression opportunities through professional development 1-1s, and a dedicated Church Partnerships team.
  • Equipping you to have autonomy in your role, through a culture of ‘high challenge, high support’
• A fun, supportive culture where you are encouraged to bring your authentic self to work
• A worshipping community, where you can pray and worship with your colleagues
• Summer and autumn staff conference days, plus a two-night Christmas retreat

A couple of things to note:

• This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
• In the event of a job offer, a DBS check will be requested.

Main purpose of the post: 

• Working as part of a supportive and skilled team, you will be required to share in leading and further develop the GYM youth work service across Coventry and the surrounding area.

• You will spend a large proportion of your time working directly with young people in schools, colleges, youth clubs and outside areas as needed

• You will lead a range of different sporting and other activities and encourage and motivate young people to become involved in such.

• You will work closely with other colleagues across the GYM service, supporting identified needs and additional projects as required.

Key Responsibilities: 

• To work directly with children and young people, actively leading in a range of sporting and other activities while enabling effective personal and social development - The young people you work with will include those who are vulnerable, disengaged and hard to reach and those exhibiting challenging behaviour. 

• To lead with passion and enthusiasm, in different indoor and outdoor venues across the city.

• In discussion with GYM management to further develop this service, including additional sporting and other opportunities, trips and excursions, including residential as the service develops.

• To support the established GYM youth clubs in different locations and develop new as needed.

• To take part in the GYM outreach service, including driving the youth bus as needed.

• To take part in the StepTogether service.

• To promote, lead and support involvement in the Duke of Edinburgh Award Scheme

• To visit and provide information to individuals, groups, schools, colleges, and other youth facilities, building and maintaining relationships with key stakeholders and delivering training when required. 

• To be committed to achieving service outcomes and to systematically gather dataregarding these outcomes as required

• To assist with administration duties, data collection, monitoring and evaluation and Professional Youth Mentor (Outreach) 

• To assist in fundraising initiatives.

• Any other duties as determined by GYM management from time to time. 

Due to the nature of the role, a full driving license is required. You will be required to travel across Coventry and beyond and may need to visit locations not easily accessible by public transport. You will also be required to drive and manage the youth bus as needed (non HGV)

We recognise the benefits of a diverse workforce and therefore welcome applications from all backgrounds and all sections of the community. In line with the Immigration, Nationality and Asylum Act all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview.

Dad Matters is a PAIR (Parent and Infant Relationship) project specifically for Dads during the peri-natal period (conception to a child’s 2nd birthday). Primarily the project aims to raise awareness amongst dads, the wider community, and other professionals of the importance of:

• Fully involving and valuing fathers in the pregnancy and early parenthood journey
• Supporting healthy mental well-being of fathers
• Encouraging fathers to be attuned and responsive to their unborn and young baby’s needs, thus fostering healthy and positive attachment.

Home-Start Manchester already has a robust Dad Matters project offer running across the city as well as the ‘Universal offer’.

This role aims to widen the projects impact by reaching more Dads This will involve increasing participation in classes and events and delivering 1-1 support to dads referred into the service. The role will be supported by and be part of the wider Dad Matters team as well as being part of Home-Start Manchester. Responsibilities will include directing dads to appropriate services, offering practical guidance for baby preparation and care, bonding and attachment and providing empathetic support.

Weekly hours can be worked flexibly to support home/work life balance. Hours can be worked both in the office and at home, whilst meeting the need of the service. The role will require travel across all Manchester communities. It is desirable that applicants have use of their own car, for which expenses are paid. A DBS (Enhanced Level) will be required.

Are you passionate about helping vulnerable people? You may be who we are looking for!

We are looking for an advisor to join the team linking vulnerable Islington residents to the services that can support them, providing advocacy and support with form filling. We bring services and support right to people's doorstep. You will be resilient, and able to work flexibly across the borough providing advice to people in a variety of settings including food banks, community centres, on their doorstep and on the phone.

We work at the heart of the voluntary sector and have a long-established network of partners that we work alongside to deliver support to residents in Islington. Our work with partners is all about building relationships and linking vulnerable Islington residents to specialist organisations and ensuring they get the support they need when they most need it.

If you have a passion to support and empower people experiencing challenges in Islington, then this Connect Advisor role at Help on Your Doorstep could be the role for you!

We are actively recruiting and reserve the right to close the recruitment process before the deadline date. Early application is encouraged. 

Fundraising Events Officer

Location: The role is based at the Trust’s office in West Berkshire with a minimum of three days per week expected to be worked at our Newbury office. Flexible working arrangements are available with the understanding that this must meet the objectives of the charity and requirements of the role.

Accountable to: Fundraising Events Manager

Start date: As soon as possible

Hours of work: Full-time, permanent.

Salary range: £22,000 - £25,000 FTE, depending on experience.

Purpose

This is an exciting and vital role supporting the delivery of the events programme within a leading mental health charity.

We are looking for someone with a love for events and a passion for supporting people wanting to raise money to make a difference for young people’s mental health. You will be an excellent communicator, highly organised, and able to work on multiple projects concurrently. You will be committed to delivering an exceptional supporter experience for our event participants and community fundraisers. Experience within the third sector is desirable but not a necessity.

As Fundraising Events Officer, your role is to support the Fundraising Events Manager to plan, deliver and review an exciting calendar of Charlie Waller fundraising events, supporting a wide range of third-party challenge events and community led activities.

Key responsibilities and duties

The Fundraising Events Officer will support the overall delivery of our varied events programme, bringing their enthusiasm to a calendar of events that aim to raise significant income for the charity, whilst also raising the charities profile and reach. They will play a key role in the delivery of well-loved annual events and support our growing network of event participants. Including but not limited to:

• Supporting the overall delivery of our events programme, working closely with the Fundraising Events Manager, Head of Fundraising and fundraising committees.
• The opportunity to take a lead role on the planning, delivery and evaluation of a number of events, managing the expenditure budget and meeting income targets.
• Maintain event income and supporter records in the database, working closely with the Fundraising Assistant and finance team on processing income and invoices.
• Support the fundraising committees with their activities, providing administrative support and guidance as needed.
• Support the promotion of our fundraising events, writing copy, building emails and supporting social activity.
• Support the development of our event marketing collateral, to support participants fundraising efforts.
• Build relationships with third-party event organisers.
• Provide regular updates on progress against agreed objectives and contribute to wider departmental fundraising reports as required.
• Represent The Charlie Waller Trust at events as required which will include ad-hoc evenings and weekends for which time off in lieu will be given.
• Monitor online fundraising, through supporting those raising funds, to creating and maintaining clear income and communication records.
• Develop excellent and enduring relationships with existing supporters, fundraisers and community groups and engage new audiences. Including recognising and supporting their fundraising efforts and thanking them appropriately.
• Send fundraising materials (including t-shirts, information packs, etc.) to individuals raising money for us.
• Ensure that systems and processes are used as expected, and that our database is being updated and utilised as the central source of information.
• Liaise with a wide variety of people and organisations including supporters of the charity, trainers, funders, other statutory and voluntary organisations who work in the mental health field, and members of the public.
• Ensure compliance to data protection, safeguarding, confidentiality and relevant organisational policies and procedures.
• Other duties as may be reasonably prescribed by the trust, appropriate to the grade and responsibilities of the post.
• Routine call handling as part of the wider office administrative team.

About our Trust

The Charlie Waller Trust was created by the Waller family in 1997 in response to the loss of their son and brother Charlie who tragically took his own life whilst suffering from depression.

We have since become one of the UK’s most respected mental health charities for children and young people. Our overarching mission is to educate young people and those with responsibility for them - parents and carers, teachers, college and university staff, and employers - about children and young people’s mental health and wellbeing.

The Charlie Waller Trust is a great place to work. We care about mental health and wellbeing in our team and have a positive, enabling workplace culture. Our values drive our work:

• Warm: Positive personal connections are central to mental health; we aim to reflect that in all our relationships with beneficiaries, supporters, staff and volunteers.
• Empowering: We support all those we work with, and who work for us, to use their minds, hearts, energy and creativity to fulfil their potential.
• Collaborative: Partnership and cooperation are at the core of our work; we seek the views of those we wish to support and aim to put them at the centre of our activity.
• Compassionate: We recognise vulnerability in ourselves and others, especially where there is more than one reason people may be vulnerable to mental health problems, discrimination or inequality.
• Open: We believe in being honest about the way we work, our aspirations and where we need to improve; openness and good communication are key to good mental health.

Terms and Conditions

Equity, Diversity and Inclusion

We are committed to equity, diversity and inclusion and are working to ensure that our staff represent the communities we aim to support. We activity utilise positive action as set out in the Equalities Act (2010) to ensure we attract and recruit candidates from backgrounds and groups that are currently underrepresented in our workforce. We therefore particularly encourage applications from men and non-binary folk, and those from Black, Asian and minoritised backgrounds.

When we recruit, we will ask all our shortlisted candidates to tell us about any reasonable adjustments they need. Our current office is only accessible via a flight of stairs. We would of course discuss home-based working and holding team meetings in an accessible location as appropriate.

Benefits

We want people to thrive at the Trust; we believe you do your best work when you feel your best. That being the case, our team comes first, and we are proud of our culture: we offer a supportive, flexible and enjoyable place to work.

As part of our employed team, the following benefits are available to you:

• Flexible working policy - we're committed to helping you find a healthy work-life balance.
• Generous annual leave allowance - pro rata 25 days annual leave (increasing to 30 days after 5 years' service), PLUS bank holidays PLUS the period between Christmas and New Year.
• A workplace pension scheme to support you with saving for your retirement, into which we pay 3%.
• Access to a 'Mental Health and Wellbeing Plan' - helping staff to stay mentally well and to support them through periods of poor mental health. This includes support for the cost of talking therapies where these are not available via the NHS.
• Opportunities to experience our charitable activities and impact at first hand by attending training and events and through involvement in relevant projects.
• Learning and development opportunities specific to job roles and on mental health and wellbeing topics.
• Coaching (offered to CWT pro bono, depending on team member and need).
• Social events and team days.
• Bike to work scheme.
• Time off for volunteering.
• Unpaid leave/sabbatical particularly if this supports personal or professional development (offered after 2 years in post).

To apply

Please send your CV and a covering letter, demonstrating how you meet the requirements of the role. Applications will not be considered without a covering letter. The deadline for applications is Sunday 30th June.

We reserve the right to close this vacancy early if we receive sufficient and suitable applications for the role. Therefore, if you’re interested, please submit your application as early as possible.

You will hear back from us by Friday 5th July, if not before and should you be shortlisted, an interview will take place w/c 8th July and will involve a competency interview along with a short 10-minute task relevant to the role.

We will provide details about the task and provide the interview questions in advance to allow candidates time to prepare.

Person Specification – Fundraising Events Officer

The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply.

Skills required and relevant experience

Essential

• Highly organised and able to prioritise, plan effectively and work to deadlines.
• Excellent relationship management skills
• Excellent oral and written communication skills
• Comfortable working with databases to manage supporter records and report on progress.
• Knowledge of standard Microsoft Office software
• Comfortable with digital tools to aid promotion and fundraising.

Desirable

• Experience in using database software or a willingness and competence to pick up this skill quickly.

Attainment

Essential

• Experience of working in an events role or in a similar field

Desirable

• Experience of managing budgets and working to targets
• Experience of evaluating events
• Knowledge of GDPR requirements
• Experience of a variety of different fundraising events
• Knowledge of fundraising in the UK charity sector

Personal attributes

Essential

• Initiative-taker and solution-minded with a can-do attitude towards any task or challenge.
• Professional, enthusiastic and flexible, with a strong willingness to learn.
• An ability to work independently on projects as well as an enthusiasm to support the wider Fundraising Team.
• Great interpersonal and social skills
• A commitment to working to meet the charity’s objectives.
• Enthusiasm for events and community fundraising
• Creativity and willingness to try new things
• Comfortable in representing the charity

Desirable

• Interest in and awareness of mental health issues.

As the Business Operations Manager at The Way Youth Zone, you will play a pivotal role in ensuring the efficient and effective functioning of our organisation with responsibility for back office functions, including facilities and infrastructure, volunteering, reception & administration and catering. As a member of the Senior Leadership Team, reporting directly to the Chief Executive Officer, you’ll lead a team and contribute to the overall success of our vibrant youth zone.

We are looking for an experienced and professional Business Operations Manager/Office Manager who is passionate about making a positive difference in young people’s lives, a problem solver who enjoys working in a fast paced and varied environment with: 

• a robust working knowledge of policies and procedures relating, but not limited to, Data Protection, Human Resources, Health & Safety, Safeguarding;
• experience in operational and people management;
• an understanding of systems (for example CRM platforms or data bases such as Salesforce, 
• time and attendance platforms such as Breathe HR, and other software for room bookings, 
• health & safety etc.)
• a willingness to learn and grow

Business Operations Manager Responsibilities:

Administration and Reception:

• Overall responsibility for the management of the ‘back office’ or non-delivery function, including ensuring resources and facilities are adequate (Youth Zone’s communications, office management & safe office environment).
• Establishing and maintaining appropriate office administrative systems, which may include supporting the delivery team to meet reporting requirements, and training the staff team in using all systems effectively and accurately.
• Developing, reviewing, and updating policies and procedures and ensuring they are understood and observed
• Oversee reception services, ensuring a positive experience for all visitors, in collaboration with the Reception Lead.
• Implement data protection protocols for sensitive information.
• Ownership of full recruitment processes; ensuring managers adhere to safer recruitment practices.
• Setting up and maintaining employee personnel files, in line with appropriate data/HR legislation.
• Providing an effective and efficient secretariat service to the CEO and Board of Trustees

Facilities & Infrastructure:

• To work alongside the Facilities Manager, Catering Manager and Head of Youth Work to ensure a high standard of Health and Safety and compliance at the Youth Zone.
• Develop and execute long-term plans for facility maintenance, upgrades, and expansion.
• Allocate resources efficiently to maintain a safe and welcoming environment for members and staff.
• Collaborate with external vendors for repairs, security, and facility improvements.
• To take a creative and enthusiastic approach to making The Way Youth Zone a valued facility in the locality.
• Promote eco-friendly practices within the facilities.

Catering:

• Ensure high-quality food services that meet health and safety standards in collaboration with the Catering Manager.
• Work closely with the Catering Manager to create diverse and nutritious menus.
• Oversee and monitor catering expenses and negotiate contracts with suppliers.
• Enhance the dining experience for youth members and staff in collaboration with the Catering Manager.

Volunteer Management:

• Develop a robust volunteer recruitment strategy in collaboration with the Volunteer Coordinator.
• Provide ongoing training and support to volunteers, where required
• Oversee the establishment of recognition initiatives to appreciate volunteer contributions.
• Coordinate volunteers’ tasks and schedules in collaboration with the Volunteer Coordinator

External IT Support:

• Collaborate with external IT service providers to maintain hardware, software, and network systems.
• Ensure data security and compliance with privacy regulations.
• Develop IT disaster recovery plans.

Direct Staff Management:

• To provide line management to the Catering Manager and the Facilities Manager, with a focus on the back office and administrative process needed for these roles to succeed.
• To provide line management to the Volunteer Coordinator, who will be responsible for the safer recruitment, training and stewardship of a large cohort of volunteers.
• To provide line management to the Reception Lead who in turn may manage the Youth Zones reception team.
• Regularly assess staff performance and provide constructive feedback.
• Identify growth opportunities for team members.
• Address any interpersonal issues within the team.
• Promote and organise staff development and training, in partnership with the Safeguarding, Training and Impact Manager

Senior Leadership Team:

• To be an active member of the team and deliver a focused, measurable contribution to the Youth Zone’s overall strategic plan operating in line with WEST Youth Zones and OnSide’s values and principles.
• Overall responsibility for ensuring the HR online system is being utilised effectively
• Work closely with other departments (e.g., Delivery, Fundraising) through your direct reports.
• To be alert to issues of safeguarding and child protection, ensuring the welfare and safety of Youth Zone members is promoted and safeguarded, and to report any child protection concerns to the Designated Safeguarding Leads using policies, procedures, and practice (training to be provided).
• Liaising with and working alongside the OnSide support team and engage with the wider Network of 14 other Youth Zones.
• To assist with any promotional activities and visits that take place at the Youth Zone, positively contributing towards increasing Youth Zone membership.
• As part of the management team, to deliver a focused, measurable contribution to the Youth Zone’s overall strategic plan.
• To carry out any other reasonable duties as requested by the Chief Executive

Skills and Knowledge Criteria:

• Proven experience in senior administrative roles within a busy office environment
• Experience of operational management & line management responsibility for a varied staff team
• Experience of providing support at Board or Chief Executive level
• Excellent organisational and communication skills
• The ability to manage office systems and contact databases, to set them up and to use them effectively (for example MS Systems or Salesforce) 
• A working knowledge of Excel and ability to compile spreadsheets, prepared reports and scrutinise data
• Excellent communication skills with ability to establish a rapport and communicate effectively with stakeholders- at all levels and from all sectors
• The ability to work under pressure to cope with multiple demands and deadlines, to work fast and to a consistently high standard
• Be able to write fluently, to think clearly and to grasp new concepts quickly.
• To be fully IT literate
• Ability to pay attention to detail, be thorough and organised
• Ability to work on own initiative and as part of a team
• Evidence of ongoing professional development (for example HR procedures, safeguarding, health & Safety, management)
• A willingness to work flexibly to meet business needs
• A willingness to cover events, holidays and staff absence 
• Enhanced DBS clearance and a commitment to Safeguarding children
• Experience with the charity or service sector
• Experience minute taking 
• A qualification relevant to the role (Business Administration, CIPD etc.)

Job description

An exciting opportunity has arisen to join Plantlife as an Individual Giving Officer to provide a high quality and efficient service to Plantlife’ s members and supporters. We are looking for an enthusiastic and diligent team player to join our friendly, motivated and dedicated team. This vital role helps us generate funds critical to the delivery of our strategy; of securing a world rich in plants and fungi.

We welcome applicants from all backgrounds.  Are you up for the challenge? 

Who are we looking for?

We are looking for someone who is a a strong team player who is supportive, positive, and capable of managing a busy and varied workload. You will be well-organised, proactive and confident in all aspects of customer service, with excellent written and verbal communication skills. The candidate will possess strong interpersonal skills evidenced by a friendly, polite and helpful manner and demonstrate a willingness to go the extra mile with a can-do attitude.

What will you be doing?

You will be a key member of the Supporter Care Team, working closely with the Supporter Relationship Manager, Supporter Development Manager and the Supporter Care Administrators.
You will be responsible for providing a high quality, efficient service to Plantlife members and supporters, ensuring that communications and engagement contribute to supporters’ sense of Plantlife as being an efficient, reliable, and helpful organisation that appreciates and values their support. You will help to contribute to current and new engagement activities and initiatives.
You will be using our CRM database alongside Microsoft Excel for a large proportion of yourtime to process and deliver administrative tasks and will share ideas on how to improve processes and implement where necessary. You will provide day to day guidance to the team of administrators, as required. There will be a shared responsibility for administrative and financial admin tasks as well as some individual responsibilities.

The role is based in our Salisbury office (Monday to Thursday) and you will be working from home on Friday. The role occasionally requires some weekend or evening working. 

To apply for the role or view the full recruitment pack, please visit our website. We look forward to hearing from you!

Please note we do not accept CV's and we reserve the right to close this vacancy before the closing date.

The main purpose of this role will be to provide clear, accurate and helpful retrofit and other related technical guidance in areas such as carbon foot-printing, building energy performance and renewable energy options to local and community organisations to help them tackle the climate emergency.

Pay and conditions

• The role is full-time (37.5 hours per week).
• The salary for the role will be £29,864 - £35,770.
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and much more.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Deliver training to local and community stakeholders on topics such as carbon literacy, retrofit, renewables and energy efficiency.
•  Develop and strengthen tools, guidance and other materials for community organisations that help to increase their ability to deliver beneficial local retrofit initiatives.
•  Undertake basic retrofit assessments of domestic and non-domestic buildings and provide useful guidance and recommendations on potential improvements.
• Provide carbon auditing, and recommendations for decarbonisation plans for community businesses.
• Support community organisations to design and deliver capital investment projects, develop funding bids, business cases and project delivery plans.
• Support community organisations to plan and deliver wider community engagement processes that help to foster leadership, consent and action.
• Facilitate learning, networking, and sharing between local and community organisations, staff and volunteers.
• Support CSE’s fundraising activities and the development of new models and approaches for the provision of retrofit activities and services at the local and community scale.
• Provide administrative support for timely delivery of project activities, accurate record keeping and robust reporting.
• Champion to key stakeholders (such as local authorities and funders) the importance of community engagement and the roles which local and community organisations can play in catalysing and enabling the decarbonisation of local homes and community buildings.
• Foster collaboration and deepen relationships with partner organisations who are active and interested in supporting similar areas of work.

To see a detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• O’ Level/GCSE maths, Science and English.
• Excellent written and verbal communication skills with the ability to relay and translate technical information for non-technical audiences.
• Relevant vocational or degree level qualification or equivalent work experience.
• Experience of assessing technical options for improving the energy performance of buildings.
• Experience in the repair, maintenance and home improvement sectors.
• Experience of working on community (non-domestic) buildings.
• An understanding of the design and construction of both modern and traditional buildings.
• The ability to write technical reports and provide recommendations and guidance to non-expert stakeholders.
• Knowledge of the broad themes driving the work of CSE.
• An enthusiasm for learning and problem solving.
• An understanding of the importance of effective administration and coordination to the successful delivery of projects.
• Empathy and understanding of different stakeholder situations.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available on our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.

The closing date for applications is midnight, Sunday 21 July 2024. If you have not heard from CSE by 25 July, please assume that your application has been unsuccessful.

Interviews are expected to take place Wednesday 31 July and Friday 2 August 2024 at our offices in Bristol.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

Homemaker Southwest provides independent advice and support to people who require help in finding, setting up or maintaining accommodation throughout Devon.

As a Money Advice Caseworker, you will be responsible for delivering high quality support services to clients across Devon, by telephone and face-to face, to sustain tenancies and prevent eviction wherever possible, with due regard to Homemaker’s policies and procedures.

You will have experience providing money advice to individuals at risk of homelessness and contemporary knowledge of debt solutions and welfare benefits.

Important qualities include strong communication skills, the ability to work independently and empower others, and the capacity to simplify complex information for clients. While most appointments will be conducted over the phone, some clients will require in-home visits, so the job demands flexibility to travel and work from different locations, necessitating the use of a personal vehicle

MAIN DUTIES AND RESPONSIBILITIES

 Work with clients

• Ensure that clients receive a prompt and professional service.
• Provide advice and assistance through a range of channels: face-to-face, by phone, or by email. Seeing clients in office and at outreach locations and visiting clients in their own homes as required.
• Receive and respond to referrals from identified agencies in accordance with prevailing guidelines/funding.
• Provide support to clients including preparing accurate financial statements, budgeting advice, progression of debt options, advising on court proceedings for debt recovery and repossessions, and income maximisation to ensure take up of benefits and options such as backdating, overpayment and sanction challenges, appeals and representation if required.
• Keep the client at the centre of every case; check the client’s understanding and communication needs, agree on an action plan with clarity on who is doing what, encourage the client to be involved with actions as appropriate, keep the client informed of progress of case, and ensure cases are concluded in a positive way.
• Communicate and negotiate on clients’ behalf with third parties as appropriate.
• Give support in the sustainment of any tenancy, as appropriate.
• Ensure clients understand the terms of any tenancy or other legal obligation entered, or about to be entered into.
• Take a holistic approach to issues presented and signpost/refer to other services to help ensure that the advice and other support needs of the client are addressed appropriately.
• ·Ensure clients are encouraged to give feedback on the service they receive and take on any comments on ways we could improve the service.

Networking/Partnership

• Work closely with partner agencies
• Promote the services of the organisation to local housing, justice, social welfare, government agencies and other stakeholders.
• Contribute knowledge, expertise and ideas to appropriate local forums.

Administration

• Set up and maintain casework and other admin systems in accordance with organisation specifications.
• Maintain agreed monitoring and outcome information for commissioning agencies and internal management purposes.

Professional development

• Keep up to date with legislation, case law, and good practice in debt and welfare benefits advice, attending appropriate training courses, using online resources and reading relevant publications.
• Attend meetings as required by manager.
• Participate in staff development programmes, supervision and performance management meetings.

General

• Uphold the aims and principles of the organization.
• Comply with all the organisation’s published policies and procedures with attention to Health and Safety, Risk Management, Confidentiality, and Equal Opportunities.
• Comply with organisational, statutory and legislative requirements.
• Maintain regular contact with colleagues in Homemaker Southwest.
• Undertake other such duties as may be required to ensure the effective delivery and development of the service.

The Organisation

ImpactEd Group supports education and purpose-driven organisations to maximise and realise their potential. A growing team of over 30 people, we help our partners to be impactful and sustainable.

This role is within our Evaluation Practice. The evaluation team works with schools and organisations, analysing the impact of programmes and interventions to help them do more of what works and less of what doesn’t. We work with more than 1,400 schools and 70 education organisations, serving more than a quarter of million pupils. This includes helping our partners to design high-quality research projects, delivering them, and providing systems and tools for data collection, reporting and impact benchmarking.

The Opportunity

The School Engagement Coordinator is a new role working across ImpactEd Evaluation. The role will work directly with schools to deliver national research projects, support their onboarding to our School Impact Platform, and lead communications and data collection for our partnerships. The role would be a good fit for someone with experience or interest in the school sector and research and evaluation.

Day to day your role is likely to be a mixture of:

• Supporting new schools we are working with through their onboarding and data collection processes and monitoring progress
• Working with school leaders and teachers to implement research in their setting - for example on projects like our Understanding Attendance research
• General support for partnership delivery and administrative tasks working with different team members
• Standardised reporting and data analysis – this will require good attention to detail and working with Excel and MS Office Suite

About You

We are looking for some of the following attributes, though you might be more experienced in some areas than others, and we are open to a range of backgrounds:

• Understanding and experience of the UK education system
• Experience of working within an administrative or customer service/partner focused role
• Able to communicate clearly and persuasively, both written and verbally
• Track record of effective process and project management, or using a CRM system

Why Us?

As an organisation we care deeply about creating a meaningful place to work and supporting people to grow personally and professionally. These are reflected in our organisational values and our commitments to: 

• Agile and flexible working: responsive management, flexible hours, hybrid or fully remote working
• Personal excellence: we invest significantly in professional development, including an individual CPD budget, and formal and informal training and support
• Mental health and wellbeing: access to health and wellbeing advice and free therapist support
• Fast growing and dynamic social impact organisation

Closing: 11:59pm, 7th Jul 2024 BST

About the role 

The West London Service Delivery Executive will play a key part in the Service Delivery team across London, supporting with the smooth running of our service, and create a welcoming atmosphere for all clients, volunteers and visitors. Our team is friendly and professional, and we work closely together to make sure every client has an outstanding experience when they visit us.

The Service Delivery Executive will often be the first point of contact a client will have with Smart Works, providing administrative, phone and booking support for clients across London and beyond. Therefore, we are looking for a friendly, organised and hard-working individual. The role requires strong administrative skills, excellent communication skills and a drive to ensure all women who visit us have the best possible experience.

Smart Works is also proud to have a virtual service, meaning that any women can access a Smart Works appointment, wherever they are in the UK. This role will provide admin support for the virtual service, including confirming clients, sending zoom links and ensuring volunteers have accurate information ahead of each appointment. With a focus in West London this year on being our hub of excellence for the virtual service, this is an exciting time to join us and have a real impact on the quality and future of this area of our work. 

If you’re passionate about supporting women, then this is an ideal opportunity for you.

The role would be based at our Smart Works centre in West London, with occasional visits to our other London centres. There may be occasional evening and weekend work as the successful candidate will be part of the wider centre team, supporting with networking and key events support.

Smart Works London is part of Smart Works Charity, with Smart Works centres across the UK. There will therefore be some travel and liaison with local centres across the UK and HQ in London, to support induction and training, as well as the day-to-day role. 

Duties and responsibilities

Reporting to the West London Service Delivery Manager, the successful candidate will support on a range of activities, including: 

• Be the first port of call for our Smart Works clients, ensuring all enquiries are handled in a timely manner. 
• Ensure the Smart Works phone is always answered, with responsibility for client bookings through our database. 
• Welcome all visitors to Smart Works, making them comfortable and immediately putting them at ease. 
• Support with managing the daily client schedule, ensuring appointments run smoothly and to time. 
• Data inputting and filing, ensuring our database and records are up-to-date and accurate. 
• Complete follow-up calls to ensure the job status of every client is known. 
• Provide admin support for the virtual service, including confirming clients, sending zoom links and ensuring volunteers have accurate information ahead of each appointment. 
• Support Service Delivery Managers with administrative tasks, including daily confirmation emails and calls, and the smooth running of the West London centre. 
• Smart Works is a community that shares a passion to empower women to thrive in work, determined to meet our aim of helping as many women as we can back into work. The successful candidate will therefore build strong working relationships across this community, with their own immediate staff team as well as other local centres across the UK and HQ in London.

Person specification

Essential Criteria

• Friendly and like talking with people
• A good team player with a strong work ethic, who is also able to make decisions and problem solve independently. 
• Curious and enjoys learning and trying new things
• A creative problem solver who gets things done
• Hard working and organised with good attention to detail
• A confident IT user, with excellent understanding of Microsoft packages including Word and Excel and familiarity of online meeting platforms such as Zoom

Desirable Criteria

• Experience working in a customer service, receptionist or admin role might be helpful, but is not required

We particularly welcome applications from black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of female unemployment as we would like to increase the representation of these groups at Smart Works.

Smart Works promotes equity, diversity, and inclusion in our workplace. We make employment decisions by matching the Charity's needs with the skills and experience of candidates. These decisions are made irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

General duties of a Smart Works staff member 

• Work collaboratively and cooperatively with all team members and take an active part in staff meetings and discussions.
• Adhere to our policies and procedures and be an ambassador for our charity.
• Play your part in ensuring that each woman who comes through our door is treated with respect and empathy.

Benefits, terms, and conditions

• Full time role, based in Smart Works West London (with occasional visits to other London centres)
• Monday-Friday with typical working hours 9 am -5 pm in line with centre opening hours. Due to the nature of the role, this cannot be done working from home. 
• Salary of £27,352 per annum (London Living Wage)
• 25 days annual leave, plus discretionary leave over Christmas and New Year
• Company pension.
• Positive, supportive working environment with opportunities for practical training and progression.
• VIP access at Smart Works sales, events and pop-up shops.
• All successful applicants must provide two satisfactory references and complete a Basic DBS check.

How to apply

Please submit a CV and answer the following questions via our recruitment portal here by Monday 1st July at 5pm:

• Why do you want to work for Smart Works? (Max 250 words).
• What experience and skills do you have that makes you well suited to the role? (Max 400 words).
• In your own words, what do you think makes Smart Works an essential service? (Max 250 words).

Closing date for applications 5pm Monday 1st July.

First round interviews will be held virtually on Monday 8th July, via Microsoft Teams.

Second Round interviews will be Wednesday 17th July, in person at our West London Office. 

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.

If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact us about submitting a manual application.

At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).

ALDER HEY CHILDRENS CHARITY

Job title: Philanthropy Assistant

Salary: £25,307 - £29,634

Hours: 37.5 hours per week (flexible working will be considered)

Location: Mix of home working and office based (office is at Alder Hey, Liverpool)

The charity is currently conducting a four-day working week trial, due to end on 30th September 2024. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. A decision will be made before the 30th September 2024 to agree the next steps, based on an assessment of the trial period; the four day working week trial may be ended, extended or adopted permanently.

About us

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.

We have recently closed our Surgical Neonatal Appeal, having successfully raised our £3m target towards a brand new, state of the art Surgical Neonatal Intensive Care Unit (NICU) at the hospital. This year we will be fundraising towards a new Same Day Emergency Care Centre, providing an unrivalled experience for our patients and their families.

About this role:

This is a new and exciting opportunity for a Philanthropy Assistant to join the Charity team here at Alder Hey, the UK’s busiest Children’s Hospital. The postholder will work closely with the Philanthropy Support Lead to provide operational support and administration for the team, including events, donor meetings and visits, prospect research, data and use of the charity CRM (Salesforce).

We’re looking for a flexible team player with previous administration experience. You’ll also be self-motivated, proactive and great at building relationships. If you’re excited by the sound of this, we’d love to hear from you!

Key Responsibilities will include:

· Provide support for the Charity with a programme of philanthropy events; from individual visits and tours of the hospital for donors, private dinners, through to larger events such as Gala Balls.

· Build strong relationships with colleagues and clinicians in the Trust to support, coordinate and plan events.

· Liaise with venues and third-party suppliers to ensure that events are delivered to the highest standards.

· Help to prepare event briefings for Charity and Trust colleagues, so that all participants understand their role and contribute effectively.

· Provide administration support for the philanthropy team ensuring all work is of a high standard, professional and accurate.

· Writing and sending out personalised thank you letters and cards.

· Diary management, minute taking and meeting organisation.

· Keeping the charity’s supporter database accurate and up to date.

· Support with preparing data for philanthropy mailings and event lists, including recording details on Salesforce.

· Undertake prospect research, ensuring all processes are compliant with our privacy policy, data protection legislation and prospect research best practice.

· Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.

· Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.

· Any other reasonable duties as required by your line manager.

The charity is currently conducting a four-day working week trial, due to end on 30th September 2024. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. A decision will be made before the 30th September 2024 to agree the next steps, based on an assessment of the trial period; the four day working week trial may be ended, extended or adopted permanently.

Our Values

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:

Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.

Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.

Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.

Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.

Location

We’re open to this role being a mix of home working and office based (our offices are located on site at Alder Hey in Liverpool).

How to apply

You can apply by clicking the link below. Applications must include your CV and a covering letter which answers the following questions:

· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.

· Why do you want to work for Alder Hey?

Additional information is included within the Job Description and Person Specification. 

Closing date: Sunday 7 July

Interview date (to be held at Alder Hey): Monday 15 July

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for a Data Coordinator to join our Data Import team. Your role is key in providing an exceptional service to both internal and external customers. You’ll be ensuring activities such as income processing, gift and coding adjustments are processed in a quick and effective manner.

Reporting to the Data Import Manager, you’ll collaborate with other teams within Customer Engagement to provide support and ensure that donations are processed and coded correctly on our database.

As a Data Coordinator your role helps support a focused unit of trusted experts at influencing and engaging the public through the wider Communications team.

We develop innovative strategies connecting need with organisational goals, produce creative content to bring those strategies to life and deliver it to the right audience at the right time for maximum impact. We’re a partner to the organisation, with a full view of our audiences and our communications with them - and we use this knowledge to build our brand and our business.

What we want from you

You’ll have a positive, solution focused outlook and be passionate in helping us to tame prostate cancer. You’ll have experience of income processing and administration, knowledge of Gift Aid and experienced in working with a CRM database (ideally Raiser’s Edge).

You’ll be a self-assured and professional communicator, can work using your own initiative and possess high standards of prioritisation skills, with the ability to work to deadlines with changing priorities. In addition, you’ll have the ability to build and maintain relationships, have excellent attention to detail and decision-making skills.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace that represents, and can advocate for, the communities we support.

It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.

We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team: Pride, Mind & Body and Multicultural.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 30th June 2024.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 8th July 2024.

St Joseph’s Hospice in Hackney has been serving the people of Hackney, Tower Hamlets and Newham since 1904.  The modern Hospice is proud of its roots in the community and of the founding vision of the Religious Sisters of Charity who remain closely supportive of the work we do.

The HR department is a small, dynamic and close-knit team focused on continuous improvement. This year will be an exciting year of innovation and transformation, which will see new processes and practices implemented to respond to the changing needs of the Hospice. 

The HR Assistant will join a busy engaged team and will be able to play their role in the life of the Hospice primarily by supporting the wider HR Team to support managers via a business partnering approach. Main areas of accountability would be to own the admin aspects of the employee lifecycle, manage and implement the Hospice’s file management protocol in line with GDPR, and work with the team to continuously review and improve the way we do things.

The successful candidate will be a team player who is approachable, has a can-do attitude, is proactive and can work on their own initiative. This role is a great opportunity for someone who is looking to develop and grow their HR career within a dynamic organisation. A CIPD qualification is desirable as is holding a good grasp of the essentials of employment law and HR best practice. A strong sense of customer care and inclusivity is a must as well as a willingness to commit to the core values of the Hospice.

For further information and to apply, please visit our website via the Apply button.

Closing date: 1 July 2024