Jobs in Weybridge
We are seeking an exceptional Portfolio Manager to work across the Grant Processes and Operations and the International teams and oversee our portfolio of International Science Partnership Fund programmes for up to 18 months.
The role
As the Portfolio Manager for the International Science Partnership Fund (ISPF) you will lead our grant compliance and assurance efforts to ensure the effective delivery and continuous improvement of ISPF programmes in line with best practice and funder requirements. This portfolio is a key component of the Academy's strategy to harness the power of engineering for a sustainable society, and this exciting new role is an important enabler of our ability to stimulate more effective international research and innovation collaborations.
Who are we looking for?
We are looking for someone with creativity, initiative, and strong analytical skills to help us deliver the ISPF portfolio in a way that aligns with our values of excellence everywhere and collaboration first. You will be confident and comfortable in not just managing, but designing and implementing grant management systems and processes that can be used by the ISPF team and inform wider Academy approaches.
You will have extensive project or grant management experience, including monitoring, evaluation and learning, and are a highly systematic individual. You possess a good working knowledge of the issues impacting international grant management. You will be an effective communicator, both verbally and in writing, and thrive working both collaboratively and independently. You can use your analytical skills to devise solutions to problems, and then your negotiation skills to influence others and are comfortable interacting with a wide variety of stakeholders at various levels of seniority.
Who are we?
The Royal Academy of Engineering is harnessing the power of engineering to build a sustainable society and an inclusive economy that works for everyone. In collaboration with our Fellows and partners, we’re growing talent and developing skills for the future, driving innovation, and building global partnerships, and influencing policy and engaging the public. Together we’re working to tackle the greatest challenges of our age.
With a diverse workforce and an inclusive and supportive culture, we look to attract candidates from wide and different backgrounds who have a passion for the role engineering plays in society. Our aim is to make the Academy the best place to work for the staff we have and those we seek to attract.
Why work for the Royal Academy of Engineering?
We’re looking for people who are driven to make the world a better place. If you’re passionate about what you do and want to work collaboratively with talented colleagues to make change happen now and for future generations, we want you to get in touch.
This is the perfect time to join us. We have a dynamic, visionary CEO, a strong leadership team and an ambitious and exciting strategy. The value we bring as experts in our field and change agents is highly recognised and makes the Academy a motivating place to be. Our work today builds on a long, proud history with a focused and ambitious future which we’d love you to be part of.
We are looking for talented people who want to make a difference, to join our team – is this you?
Company Benefits
The Academy offers a fantastic package of additional benefits including:
- BUPA cash plan
- Private medical insurance
- Access to Employee Assistance Programme
- Independent Financial Advice
- Non-contributory pension scheme with 10% employer contribution
- Life Assureance, 4x annual salary
- Health and wellbeing programmes
- Generous holiday allowance
- Wellbeing days and office wide Christmas leave
- Significant investment into your personal and professional development
- Regular social activities
- Subsidised restaurant
Location
Our light, spacious offices are based in a fantastic location in central London with views over St James’s Park and close to the West End. We operate hybrid, flexible working practices with a baseline 2 days a week in the office.
How to apply/Interview process
As part of your application, you will be asked to upload a CV and a supporting statement explaining your interest in this role and how you fit the experience, knowledge, and skills profile.
To find out more and to apply, please visit our website.
Closing date for applications: 21 July 2024.
Interviews will be held virtually on 31 July and 1 August.
The Academy is committed to making reasonable adjustments to remove barriers that hinder applicants from applying or staff from working effectively and comfortably.
About MSI
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has over 9,000 team members working in 37 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centered care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
- The Payroll Manager is responsible for managing all aspects of payroll processing and ensuring compliance with company policies and legal regulations.
- This position requires strong analytical skills, attention to detail, and the ability to manage a team effectively.
- The Payroll Manager will work closely with HR, Finance, and other departments to ensure seamless payroll operations.
- The Payroll Manager will also be a key member representative in the pension committee
About You
We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission and a focus on delivering measurable results. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality, and safeguarding the welfare of team members and clients alike.
To perform this role, it is essential that you have the following skills:
- Strong knowledge of payroll laws and regulations.
- Excellent analytical and problem-solving skills.
- Proficiency in payroll software and Microsoft Office Suite, particularly Excel.
- Strong attention to detail and accuracy.
- Excellent organizational and time-management skills.
- Effective communication and interpersonal skills.
- Ability to handle confidential information with integrity and professionalism.
To perform this role, it is essential that you have the following experience:
- Minimum of 5 years of experience in payroll administration, with at least 2 years in a supervisory or management role.
- Experience with payroll software and systems – Dayforce or Ceridian (desirable)
- Experience with off-shore payroll tax regulations (desirable)
Formal education / Qualifications
- CIPP qualified or qualified by experience - essential
- Advanced knowledge of Excel – desirable
- Experienced in Sun Accounts - desirable
- Knowledge of Dayforce or Ceridian – desirable
Personal Attributes:
We seek exceptional individuals who are aligned to MSI’s mission and entrepreneurial mindset. You must be a strong communicator, self-motivated and solutions-seeking, committed to driving social change in an environment that measures sustainable results and impact at an individual and global level. You must be able to work effectively with and across diverse teams and be comfortable with ambiguity.
For this role, we’re looking for an individual who is:
- Pro-choice
- Attention to detail and accuracy
- Ability to prioritise workload and meet deadlines
- Excellent time management
- Uphold and actively demonstrate behaviours that align with organisational values and behaviours
Please view the job framework on our website.
Location: London Support Office (hybrid working - 2 days working from the office per week).
Full-time: 35 hours a week, Monday to Friday (UK contracted hours).
Contract type: Permanent
Salary: £40,000 - £51,000 per annum commensurate with experience. Discretionary bonus + benefits.
Salary band: BG 9
Closing date: 17th July 2024 (midnight GMT+1). Interviews may take place before this date for exceptional candidates.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity for a Finance Officer to join the team in our London office (Hammersmith) on a permanent, full-time basis.
You will have a proactive approach with the motivation and ability to work autonomously, under minimum supervision, exercising personal judgement effectively and referring matters where appropriate.
You must be able to communicate complex financial information to non-finance colleagues and build relationships across different functions.
You will have working knowledge of a fundraising database, especially for running reports, checking information and managing Gift Aid.
Your responsibilities:
- Manage and maintain the Hansa accounting system, ensuring that the system is complete, accurate and up to date.
- Manage and execute bank and balance sheet reconciliations including prepayments and accruals, analysis of Just Giving, interest, and the interface with the Supporter Database.
- Perform journal entries and corrections. Investigate and resolve discrepancies in Hansa, as appropriate, and close off at month end.
- Reconcile the finance system against the donor database and agree changes to be made with the database team.
- Collate the Gift Aid claims and perform quality control. Train, support and audit the Fundraisers to ensure that Gift Aid is maximised and correct.
- Protection of Maggie’s assets including income and fixed assets by reconciliations and proper recording, and supporting members of staff to follow the correct procedures according to the Finance Manual.
- Support Treasury and cash management and ensure that investment income is optimised by keeping the accounting system up to date and accurate.
- Assist in preparing the Maggie’s management accounts from Hansa. The management information must be accurate, timely and relevant on a monthly basis or as required.
- Assist in the annual external audit, and provide information for the Auditors as required.
See the full job description below for all responsibilities.
Essential skills and experience:
- Part-qualified accountant, or AAT qualified.
- 3 years' experience of using a computerised financial accounting package.
- English and Maths Standard Grade or Nat 5.
- Experience of Hansa accounting system.
- Experience of Charity CRM fundraising database.
- Experience in budget operations and financial reporting.
Benefits we offer
In addition to a highly rewarding career, we offer a range of staff benefits including:
- a unique, experiential induction based in one of our centres
- a structured, year-round performance review process focused on developing you in your current role and exploring opportunities for the future
- a competitive holiday entitlement
- workplace pension with the option to apply to continue NHS pension
- the option to apply for a Bike Loan, Travel Card Loan, Ride to Work scheme and much more.
The client requests no contact from agencies or media sales.
Senior EDI Lead
We are seeking a Senior EDI specialist to champion the EDI strategy both internally and externally, working with a professional association for members of the counselling professions in the UK.
Position: Senior EDI Lead
Location: Hybrid / Homeworking – role can be performed remotely with regular trips to Lutterworth
Salary: £58,805 pro-rota per annum
Hours: Part time – 29 per week over 4 days
Contract: Fixed term until March 2026
Benefits: Flexitime, flexible working, 5% / 5% Pension, 25 days annual leave (+ bank holidays), 24/7 confidential Employee Assistance Programme, Health Cash Plan, Gym discounts
Closing date: 17th July 2024
Interviews: 25th July 2024
The Role:
As Senior EDI Lead you will champion the EDI strategy both internally and externally through onward strategy development and stakeholder engagement, promoting the EDI principles through the services of our membership offering, providing support to members and management teams and reporting on progress through key performance indicators.
Key responsibilities include:
- Collaborate with the EDI panel and executive team to develop and implement a comprehensive strategy.
- Foster relationships with external stakeholders to promote EDI initiatives and ensure inclusivity.
- Lead and inspire the internal team to integrate EDI principles into culture and operations.
- Develop and deliver EDI training programs for enhanced awareness and understanding.
- Establish and report on KPIs to track progress and drive continuous improvement.
- Regularly report EDI strategy progress to stakeholders through various formats.
- Oversee annual impact assessments and communicate progress against KPIs to relevant stakeholders.
- Deliver specific EDI project initiatives as set out in the EDI roadmap.
About you:
To be successful in this role you will need to have specialist knowledge and experience of delivering equality, diversity, and inclusion projects/initiatives in complex organisations, this along with your exceptional communication and interpersonal skills will make you an ideal candidate for this role.
You will also have the following skills & experience required for this role
- Ability to develop and implement effective EDI strategies.
- Strong planning, organisational, time management, and budgeting skills.
- Understanding of diverse stakeholder needs.
- Excellent collaborative relationship-building skills.
- Proficient in overseeing project delivery within budget and communicating impact.
- Effective problem-solving skills for identifying and addressing project barriers.
- Advanced analytical and research skills for evaluating information and presenting findings.
- Excellent report writing and presentation skills.
- Familiarity with Microsoft software, including Microsoft CRM.
- Understanding of counselling and psychotherapy.
About the Organisation:
You will be working for a professional association for members of the counselling professions in the UK. They want to make a difference to the lives of people, through supporting and promoting the counselling professions.
You may have experience in areas such as Equality, Diversity and Inclusion, Equality, Diversity and Inclusion Manager, Equality, Diversity and Inclusion Officer, EDI Manager, EDI Lead, Equality and Diversity Lead, Equality, Diversity, Inclusion, Equality, Diversity and Inclusion Partner, #INDNFP.
Please note this role is being advertised by NFP People on behalf of our client.
You will manage a range of data processes leveraging data from the database to support our teams and reach our supporters in a targeted and personalised manner, as well as importing new data into the system to enhance future fundraising campaigns. Using our supporter database, Raiser’s Edge, you will maintain excellent data integrity and accuracy and work with multiple stakeholders to support the Trust’s ambitions to raise funds in order to support more Young People.
This opportunity is perfect if you are technically adept in managing and leveraging large data sets, working with import tools and have a good understanding of data modelling.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need a Supporter Data Selections and Imports Manager?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Supporter Data Selections and Imports Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).
Safeguarding
The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
The role and your key responsibilities
As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups. You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week).
Your key responsibilities will include:
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Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
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Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.
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Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.
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Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.
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Listen to teachers and students about how we can improve our customer service and the Unifrog platform.
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Attend conferences and run CPD events on behalf of Unifrog.
What we’re looking for
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Strong communication skills – written, over the phone and on video calls.
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Track record of excellent relationship management.
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Extremely well organised.
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Keen attention to detail.
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Active listening and objection handling skills.
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A background and interest in education would be an advantage.
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Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
Working together
You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.
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Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£37,306 per annum (Grade B), plus commission, car allowance, and a share in a company-wide performance bonus. OTE £40,000.
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Full-time.
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
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Full UK driving licence and access to a car is essential.
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All travel expenses covered.
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Candidate must be based in the East Midlands region.
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Home based with some travel to schools and colleges in the East Midlands, Norfolk and Sheffield
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Start date: as soon as possible, but no later than w/c 30th September 2024. .
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To discuss any details about the role before applying, please contact Mhairi (details on our website)
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We can only consider candidates who have the right to work in the UK.
Application process
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Deadline: 10:00AM (BST) on Monday 22nd July 2024.
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Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i. Why do you want to work at Unifrog? (250 words)
ii. With reference to the job description and your experience, what makes you an excellent candidate for this role? (250 words)
iii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)
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Stage 2: Phone task (15 minutes)
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A short role play task over the phone. We will schedule these tasks throughout the application window.
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Stage 3: Video call interview (1 hour)
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Short demonstration of a Unifrog tool (resources will be provided) (20 mins)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
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Video call interviews will be held on w/c 29th July 2024.
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Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
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Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Closing date: 12th July
Application Process: Please ensure you apply with a supporting statement on why you believe you would be the most suitable individual for this position.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Are you an experienced Senior Finance professional wanting to make a real difference for anyone affected by dementia?
We are looking for a strong finance professional to join our Finance partnering team! You will be supporting our Income and Engagement Directorate which includes raising funds so that Alzheimer’s Society can provide essential services to those who need us. You will assist the team with financial analysis and advice that will help shape decision making. This role will involve you to support budget holders to maximise their impact and deliver a high quality, customer focused finance partnering service to stakeholders, including support to operational decision making, commercial development and producing forecasts, budgets and insightful analysis.
You'll have experience in preparing financial reports, budgets, forecasts, business plans, and modelling of financial data. You will advocate and promote the Society's core values (trusted experts, better together, compassionate and determined to make a difference) able working collaboratively with wider teams successfully and professionally to complete tasks.
Additionally, you will have a passionate and motivated capabilities to form excellent and long-lasting relationships with our stakeholders, with a strong commercial acumen combined with credibility with senior level stakeholders.
Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.
We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia.
This is a homeworking role, but you may be required to travel to attend some meetings and team-days, so you must reside in the UK, have the correct right to work documents to work in the UK and be comfortable/willing to travel to our flagship offices (London or Birmingham) if/when required.
About you
- Must be a fully qualified accountant with prior experience in a business partnering role.
- Experience of the charity sector is desirable.
- Ability to form strong and long lasting working relationships with team members and stakeholders
- Be confident to question Senior stakeholder's queries and seek answers to solutions whilst providing continuous support.
- Strong Commercial and Financial awareness.
- Proven ability to develop high-quality financial reporting for management.
- Can-do attitude with an ability to prioritise work and meet deadlines.
- Advocate and champion our ED&I mission whilst championing our focus in supporting those affected by dementia.
Person Specification
- Verbal and written communication skills to liaise with a diverse range of stakeholders.
- Excellent IT skills and extensive experience/knowledge on using Microsoft packages.
- Work collaboratively and be able to prioritise your workload effectively.
- Strong analytical and interpretation skills.
- Excellent organisational skills and great attention to detail.
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
- Be a self-starter and incredibly motivated.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
DUTIES AND RESPONSIBILITIES
Programme Coordination and Project Delivery
- To work closely with the Director of Strategy and Programmes to coordinate and support the delivery of all our programmes to achieve the outputs and outcomes agreed with our funders.
- To support with event management both online and face to face including providing technical support to participants on platforms for online training, including driving all courses hosted on Zoom, and providing excellent customer service to all engaging with our work.
- To support evaluations through providing and analysing data to use in reporting to funders and stakeholders.
- To lead on programme administration and funder updates, including tracking key data on platforms including Arts Council Annual Survey, Julie’s Bicycle, Illuminate and Salesforce.
- To support with the administration of programme activity by attending and writing minutes for key meetings, drawing up programme contracts, aiding with diary management, filing, liaising with key personnel, and conducting phone or zoom conversations as needed.
- To support with the financial administration of our programmes through invoicing and managing participant expenses.
- To take part in training and attending any networking events as required, including potential out-of-hours events such as our 3-day residentials, to represent Cause4 externally when required.
- To contribute to Cause4’s overall business development when required, and being pro-active in terms of personal development, working alongside the line-manager to build key objectives for growth within Cause4.
Marketing and Communications
- To oversee and manage the day-to-day communications of our programmes, including managing our dedicated programme inboxes, liaising with participants, trainers and partners as needed.
- To set-up and publicise key events, projects and training opportunities on all programme websites and relevant platforms, including Eventbrite.
- To support the Programmes team to achieve public-facing training sales targets for our programmes through implementation of the marketing plan.
- To support with communications and marketing by curating social media content (SmarterQueue), programme newsletters (Mailchimp), graphics (Canva), and blogs.
- To support updating the website on a regular basis with support from the web designer and to be a coordinating lead and contributor in writing for key publications such as the digital Now, New and Next publication.
- To research and develop our audiences and networks, in line with our priority areas, regularly updating our databased to ensure key contacts are in place.
- To lead on the analytics of our marketing data, collating vital information from SmarterQueue, Twitter, LinkedIn and Google Analytics.
This is a remote (home) working role, with opportunities to meet with the Cause4 team at regular events throughout the year in London, Cambridge, and other locations.
PERSON SPECIFICATION
To deliver the role, we’d expect you to have the following skills and experience:
- Some existing project management experience in the arts, heritage or culture sectors, or an equivalent role where your skills can be transferred to the above responsibilities.
- Demonstrable commitment to Cause4’s values.
- A broad understanding and interest in the arts, culture and heritage sectors in England.
- A thorough approach to research and attention to detail and exceptional writing skills with the ability to write in different forms and styles.
- The ability to manage budgets and a track record of achieving targets.
- An ambitious individual that is keen to develop knowledge and skills for future leadership roles in the cultural sector.
- IT literate with experience of working with Microsoft applications including Word, Excel, PowerPoint.
- Experience of database administration is also desirable, as is confidence in managing online platforms such as Zoom or Teams.
- Thrives on working to tight deadlines, and able to turn work around within a short time span where demands are liable to change at short notice.
- Excellent social skills, able to operate with diplomacy, tact and empathy.
- Outwardly focussed and interested in new developments and sector trends,
- Ability to think laterally to maximise opportunities to promote the work of the organisation, with a commitment to tackling multiple priorities.
- Conscientious, positive ‘can-do’ attitude, and a team player who is also able to work independently and show initiative.
- Passionate commitment to the work of charities, and a strong awareness of sector potential in a challenging funding context.
The client requests no contact from agencies or media sales.
JOB DESCRIPTION AND PERSON SPECIFICATION
We are looking to recruit an exceptional Area Manager to provide direction and leadership to support the continued modernization and growth our retail operations. The Area Manager will support a passionate and committed retail team to deliver profit, promote fundraising and support eye health and public awareness. They will ensure that the business is run in a robust, transparent, compliant and efficient way in line with our values – whilst contributing expertise and energy to the wider charity.
Responsible to
Director of Retail
Direct reports
15 Shop Managers (direct)
Working hours and contract
Full time/permanent
Salary
£35,000 - £45,000 plus full travel expenses
Location
Central & Greater London
Start date
September 2024
Role Responsibilities:
Strategy, planning and growth
· Track progress against plans and budgets, and support shop teams to adapt, phase and prioritise work where appropriate.
· Ensure that broad and long-term thinking is brought to decision making and avoid reactionary behaviour, whilst capitalising on arising opportunities.
· Support the delivery of a five-year Retail Strategy (2024 – 2028), to include:
o The professionalisation of our systems and processes to capitalise on all income opportunities.
o Putting a positive customer experience at the heart of our approach.
o Delivering income upwards of £2.5m per annum with year-on-year growth to £10.6m by 2028/29.
o Deliver Gift Aid targets across all shops.
o Assist the Retail Development Manager in launching new shops.
o Utilise digital and social media to drive footfall and stock donations.
o Support fundraising through the shops, including legacy and IG marketing.
o Tailor each shop in the portfolio to maximise the potential of its unique location and its role in the business – including exploration of clearance, vintage, furniture and books.
o Create a framework of retail standards of excellence and ensure shops are managed and maintained to those standards.
Sales and Profit
- Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the area financial performance
- Foster a creative and entrepreneurial environment where team members seek to maximise income in new and innovative ways both within their shops and through a variety of channels, such as community events
- Drive the team to maximise income from Gift Aid on donated products
- Ensure that all financial procedures are adhered to and executed in a timely fashion by the shop teams
Shop Floor
- Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop management and Retail Partnerships team
- Ensure compliance with efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and internal regulations regarding donated stock are adhered to
- Inspire the team to provide a great customer and donor experience, which enables us to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Director of Retail within the agreed timeframes
- Empower the team to work in partnership with the Visual Merchandising Manager to create original, appropriate and commercially successful visual merchandising displays, including shop windows
- Make sure that all procedures for the sale of new and donated corporate products are followed by the volunteer team
- Work with the Director of Retail to ensure our shops are in good condition, maximise their potential and are fit for purpose
- Provide a safe and healthy working environment and ensure that all team members are aware of and operate within our health and safety policies and procedures, including waste management and customer safety
Leadership – Volunteers
- Support the Volunteer Manager and shop management teams to recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise income and profitability and guarantee the smooth running of the area.
- Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Define and develop our retail volunteer programme to ensure first rate volunteer experience, engagement, and great customer experience.
- Connect the volunteer team with our work and help them to understand the value of their contribution.
Leadership - Paid Staff
· Support members of the charity retail team to embed a high performing, motivated, collaborative, creative and dynamic culture – and seek opportunities to celebrate success
· Provide line management, leadership and growth opportunities to the Shop Management team.
· Support new starters with comprehensive induction and training.
- Ensure effective training, development and performance management of paid staff
· Support the annual appraisal and probation processes for all reports.
- Work within our policies and procedures when dealing with problems at work
Management - Being part of Vision Foundation
- Play active part in the charity, including attending and contributing to all-staff meetings
- Play a key role in enabling the shop to represent the charity and increase the knowledge of the local community about our mission and work
- Be accountable for the integration of each shop into the local community in collaboration with the shop teams
- Empower the team to respond to all appeals and fundraising opportunities.
- Adhere to and enforce our safeguarding policies
Other
- Required to adhere to our vision, mission and values
- Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Governance, finance and operations
· Understand and mitigate risk in the context of charity retail and multi-site working.
· Ensure timely and accurate performance reporting to Director of Retail.
· Support the Director of Retail in:
o Developing annual budgets, report variance and reforecast as appropriate.
o Developing and maintaining up to date policies and procedures and ensure these are embedded across the shops operation.
· Maintain up to date knowledge of charity law affecting retail and advice on emerging issues.
· Ensure all retail income is raised lawfully, including data protection legislation, Charity Commission guidance and Fundraising Standards/Charity Retail Association codes of practice.
· Ensure compliance with all relevant legislation including Trading standards, Health & Safety, fire and building regulations for the retail premises, ensuring annual inspections and training of all staff and volunteers.
Impact
· Explore opportunities to deliver the wider impact of the charity through the “shop front” of our retail portfolio, including employment, volunteer and training placements for blind and partially sighted people.
· Support eye health messaging through the shops.
· Support public awareness and understanding about visual impairment and visually impaired people.
· Share with customers the impact of the funds raised through shopping with us through in store communications, staff training and social media.
Personal attributes
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
• Comfortable working in a small team both strategically and operationally
• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
• Able to provide positive, dynamic, tenacious and flexible leadership at all times.
• Results-driven, able to measure and quantify own outcomes.
• Adaptable to changing landscape and evolving organisation.
• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
• Excellent verbal and written communication skills
• Highly organised with ability to plan effectively and allocate resources appropriately.
• Committed to equal opportunities and inclusion
• An understanding of and commitment to blind and vision impaired people.
Person specification:
Skills, knowledge & experience
Essential
· Experience in retail management delivering significant sales and profit growth across multiple sites, ideally in a charity retail context
· Experience of developing and managing budgets
· Experience of EPOS systems and Gift Aid
· Experience of setting and managing income and expenditure budgets
· Experience of leading and line managing others to develop and grow, building and maintaining a high performing team culture
Personal attributes
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
• Comfortable working in a small team both strategically and operationally
• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
• Able to provide positive, dynamic, tenacious and flexible leadership at all times.
• Results-driven, able to measure and quantify own outcomes.
• Adaptable to changing landscape and evolving organisation.
• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
• Excellent verbal and written communication skills
• Highly organised with ability to plan effectively and allocate resources appropriately.
• Committed to equal opportunities and inclusion
• An understanding of and commitment to blind and vision impaired people.
Other benefits
We value our staff and volunteers and want to make sure that they are supported in their work. We also offer:
· A great team and a supportive culture
· Employer pension contributions matching up to 10%, and death in service cover
· Generous parental leave
· Study leave and financial support for training & development
· A cycle to work scheme, eye test vouchers, a staff loan scheme, and access to an Employee Assistance Program
· An active Social Committee and staff events
The interview process is planned as follows:
• First interview by teams
• Second in person interview and commercial presentation
• Meeting with the senior retail team:
o Area Manager
o Retail Development Manager
o Retail Partnerships & eCommerce Manager
We value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools
The client requests no contact from agencies or media sales.
Role Title: Media Assistant
Salary: Up to £30,261 p/a (pro-rata)
Location: London
Tenure: 28 hours per week -Permanent
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.
Are you a keen advocate of women and girls’ rights in emergencies?
Are you passionate about media and communications?
Do you want to be part of a team that drives change and amplifies important voices?
Then we'd love to hear from you!
ActionAid UK is looking for a Media Assistant to join our dynamic Media Team in London. In this role, you will have the opportunity to support the execution of effective media strategies and campaigns, manage media data and analytics, and contribute to our overall media efforts. If you are committed to our mission, values, and 'My Feminist Behaviours', and have a strong interest in media relations, content creation, and analytics, we want to hear from you. Join us in making a difference and shaping impactful narratives. Apply now to be a part of our team!
As a Media Assistant at ActionAid UK, you will play a crucial role in supporting the Media Team in executing effective media strategies and campaigns. We are looking for a skilled individual with strong written and verbal communication abilities, as well as the ability to create compelling content for various media channels. The ideal candidate will have experience in crafting press releases and other media materials, along with proficiency in using web analytics platforms and social media analytics tools. Commitment to feminist principles, safeguarding, and working in an organisation dedicated to the rights of women and girls is essential. If you possess a commitment to equality, diversity, and inclusion, along with a desire to continually improve your digital skills, we want to hear from you.
Join us in making a difference and driving change in the world of media and communications.
Additional Information:
Diversity, Equality, Inclusion and Belonging:
Diversity, Inclusion and Belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.
AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and Safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.” Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment Processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.
If we receive a very high response, we may close the vacancy early and will not accept further submissions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Manager
We have a new role available for a Romanian speaking Deputy Manager to join an exciting organisation.
Position: Deputy Manager- Acasă
Location: Westminster and Southwark
Contract: 6 months, with the possibility for extension
Hours: Full-time, 37.5 per week (including late night/early morning outreach up to two shifts a week)
Salary: £34,406 per annum (ILW) Per Annum Plus Pension & Other Benefits
Closing Date: Sunday 28th July 2024 – we are doing interviews on a rolling basis, so we encourage you to apply at your earliest convenience.
About the Role
You will work with Westminster rough sleeping services, including street outreach and assessment hubs, to identify clients who wish to return and are suitable to be referred into the service. This will include participating in weekly late night/early morning street outreach shifts.
You will assess referrals to ensure prospective clients meet Acasă eligibility criteria, then help them to prepare to reconnect. This will include gathering necessary documentation, making travel arrangements, engaging with consular services and in some instances traveling to the airport.
On occasion you may also link clients up with services that could support them in Romania. You will work with a high degree of autonomy towards delivering outcomes for clients, being flexible in your approach and tailoring the service to individual client’s needs and aspirations.
A personalisation fund will be available to provide some material support to clients. e.g. clothes, short hotel stays and subsistence. This will set up clients to return with dignity and for success in their home country.
Key responsibilities include:
· Ensuring that Acasă delivers excellent performance and a high-quality service with a measurable positive impact
· Working with Depaul colleagues to continuously develop the service, including drafting reports and presentations on the service
· Creating relationships with and working closely with local authority partners, as well as building relationships with colleagues in central and regional government, as well as organisations in Romania
· Working flexibly, for example by joining late-night and early-morning street outreach shifts
· Responding promptly to referrals, undertaking in-depth assessments to assess suitability for the service and to inform support planning.
· Enabling clients to access support from a range of statutory and non-statutory agencies while they are in the UK
· You will use a personalisation fund to provide clients with material support e.g. clothes, short hotel stays and subsistence
· Managing this fund, as well as the wider budget including travel costs.
· Compiling and presenting monitoring reports for funders
About You
You will need to have the following skills and experience:
· Fluent Romanian speaker.
· An understanding of the particular challenges and discrimination faced by Roma people.
· Experience working and building trust with homeless or vulnerable people.
· Experience in taking responsibility for operating safeguarding requirements and procedures.
· Experience in working under pressure with the ability to respond to conflicting demands, find creative solutions using own initiative.
· Experience in working creatively to tailor services to individuals.
· Knowledge of the immigration and housing issues faced by non-UK nationals sleeping rough.
· Ability to administer a budget over the course of a project.
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Flexible working model for suitable roles.
· 26 days annual leave rising to 30 after five years’ service.
· Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as such as: Deputy Manager, Service, Supported Living, Complex Needs, Accommodation Service, Housing, Social Housing, Mental Health, Mental Health Support, Mental Health Support Worker, Mental Health Service, Recovery, Housing Management. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Director of Fundraising and Engagement
Reports to: CEO
Location: East Molesey office, this is a hybrid work model between remote and office (minimum of twice a week)
Hours: 4-5 days a week
Salary: £55,000 – £63,000 (FTE) dependent on experience
The Director of Fundraising and Engagement plays a crucial part in helping us achieve our vision that no family whose child has cancer, or a life-challenging condition should have to cope alone. With an ambitious fundraising aim over the next 3 years, you will be leading a dedicated Fundraising and Engagement team to generate in excess of £1.2million income annually.
As a vital part of the Senior Management Team, you will report directly to the CEO. Your role involves leading the Fundraising and Engagement team, where you will develop and implement innovative fundraising and engagement ideas along with bringing a high level of enthusiasm. As a hands-on and creative fundraiser, your pivotal responsibility is to ensure Momentum’s income sustainability while fostering personal growth and development for our team members.
Role overview
§ Working with the team collaboratively, responsible for leading the implementation of the fundraising and engagement strategy, which seeks to build and improve existing income streams, accelerate the growth in under optimised and emerging income streams and invest in growth opportunities.
§ Build and maintain a portfolio of high value fundraising streams including legacy giving, major donors along with developing new strategy and approach for individual giving.
§ Develop and deliver Momentum’s annual income strategy to secure in excess of £1.2 million increasing to £1.5 million over the next 3 years.
§ Provide exemplary stewardship of our supporters, focussing on retention and development of supporter journeys.
§ Create opportunities to grow our unrestricted income and support our 3-year strategic plan.
§ Personally manage key trust, corporate and supporter relationships alongside CEO.
§ Responsible for managing, recruiting and leading our incredible fundraising and engagement team to achieve their individual targets
o Line management of key team members includes:
§ Head of Community Fundraising
§ Corporate Fundraising Manager
§ Trusts and Grants Manager
§ Challenge Events Consultant
§ Marketing Manager
§ Track progress towards income and engagement targets, adopting an agile approach to manage risk and directing the team’s efforts to optimise return on investment.
§ Create impactful fundraising and engagement initiatives across all revenue channels, pinpointing key focus areas to enhance the income generation portfolio. Continuously assess and adapt plans and strategies.
§ Monitor the impact of our engagement outputs.
§ Translate budgets and plans into inspiring cases for support.
§ Ensure team budgets are managed effectively.
§ Ensure all targets relevant to your role, within the strategic and operational plan, are met.
§ Be an active member of the leadership team, contributing to the overall strategic and operational plan of the charity.
§ Prepare board reports and attend meetings as required.
§ Optimise volunteer involvement across all fundraising activities and oversee relationships with Ambassadors and other prominent supporters as needed.
§ Guardian of Momentum’s brand, marketing and communications, along with playing a vital role in upholding our reputation.
§ Ensure Momentum complies with all statutory and best practice requirements of Health and Safety for all fundraising and engagement activities.
§ Responsible for maintaining compliance in line with relevant regulatory and best practice requirements, including Fundraising Code of Conduct, Data Protection and GDPR, Gift Aid, and Gambling Commission.
§ Act as a professional representative of the charity.
§ Undertake training as required for your role.
§ Other reasonable requests in line with requirements of the role.
Offer will be subject to an Enhanced Disclosure & Barring Service (DBS) check prior to employment start date. All staff have a responsibility to safeguard and promote the welfare of children and adults. The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
Person specification
Essential
§ Extensive charity experience at senior level in fundraising
§ Experience of developing and delivering fundraising and engagement strategies and plans.
§ Proven experience in budgeting and monitoring performance.
§ Track record of growing and sustaining income for organisations with budgets more than £1million.
§ Extensive experience of leadership and line management of teams.
§ Excellent track record of setting and meeting income targets.
§ Expert knowledge of fundraising law, standards and best practice.
§ Excellent communication and interpersonal skills with the ability to promote the charity to a range of audiences.
§ Ability to motivate and lead a team of fundraising professionals: building positive relationships, developing clear objectives and providing strategic leadership and support
§ Good project management skills with the ability to oversee multiple projects both small and large as well as established work streams.
§ Excellent organisational and time management skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines
§ Work in collaboration across departments and as part of a cross functional team
§ High level of competence in use of IT including Microsoft Office packages and databases, ideally with Salesforce database experience.
§ Financially astute with experience of setting and managing budgets
Desirable
§ Institute of Fundraising member with Certificate in Fundraising
§ Recent experience of leading multi-disciplinary teams.
§ Event management experience.
§ Flexibility to work some evenings/weekends in line with needs.
Supporter Services Manager
We are seeking a passionate and dynamic Supporter Services Manager to lead a Supporter Services team
Position: Supporter Services Manager
Location: London, N1 7GT
Salary: £40,560 per annum
Contract: Full time, Permanent
Closing Date: 9am, Tuesday 23 July
About the role:
As Supporter Services Manager you will play a pivotal role in ensuring that supporters receive exceptional care and that all donor processes run smoothly. Your leadership will help the charity continue their mission of providing timely and effective humanitarian aid.
Key Responsibilities:
- Team Leadership: Manage and develop the Supporter Services team, ensuring clear objectives and personal development plans are in place.
- Workflow Management: Oversee donation processing and enquiry handling, ensuring all deadlines and service level agreements are met.
- Supporter Care: Champion excellent supporter care across all teams and channels, staying informed about best practices in the sector.
- Service Improvement: Develop and refine service level agreements and key performance indicators, continuously improving supporter experience.
- Legal Compliance: Ensure all activities meet relevant legal requirements, including Data Protection and Gift Aid regulations.
- Relationship Management: Build and maintain strong relationships with internal teams and external suppliers to support fundraising efforts.
- Complaint Handling: Manage escalated supporter complaints, ensuring timely and satisfactory resolutions.
About you:
To be successful in the role of Supporter Services Manager, you will need proven experience in line managing a customer or supporter care team, with a strong track record in nurturing talent and achieving results.
Other key skills and experience include:
- Experience of managing gift administration processes and procedures, including Gift Aid, in a UK charity.
- Proven ability to establish, manage and drive outstanding performance from relationships with external suppliers and consultants.
- Experience of financial management including budgeting and forecasting.
- Experience of working in a pressurised rapidly changing environment.
- Excellent interpersonal and communication skills, both oral and written and a confident communicator with all audiences.
About the organisation:
You will be joining a unique and dynamic membership organisation which comprises 15 of the UK’s leading humanitarian agencies. Since it was founded in 1963, they have run over 77 fundraising appeals and raised more than £2.4 billion to help save lives and protect livelihoods in disaster-affected communities around the world. During an appeal, a 2-week office attendance is mandatory.
Other roles you may have experience of could include: Supporter Care Manager, Supporter Experience Manager, Supporter Development Manager, Senior Supporter Experience Manager, Fundraising Experience Manager, Customer Experience Manager, GiftAid, #INDNFP etc.
How to apply
If this role is of interest and meets your skills, experience, and knowledge, then please apply with an anonymised CV (i.e. please state your initials only, not your full name) and a cover letter detailing why you feel you are suitable for the role.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Title: Hounslow Volunteer Coordinator
Salary: £ 15,000.00 Actual (£25,000 FTE)
Working Hours: 21 hours per week (contracted through till 31st March 2025)
Location: Hounslow Borough Based with some home working
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday (pro rata)
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.
Our Hounslow Infant Feeding Support project is commissioned by Hackney Council and the Integrated Care Board, to offer infant feeding support across the region. The support is delivered by staff, NCT Breastfeeding Counsellors and volunteer peer supporters.
About the Role
You will be responsible for coordination and recruitment of volunteers to support at our services. Peers will all receive accredited training to provide support to other parents whether that’s sharing their breastfeeding and infant feeding knowledge, welcoming parents or providing social interaction to those they support. Our services within Hounslow include four NCT Baby Cafes, other Infant Feeding community peer support drop-ins and our home visiting service across Hounslow.
· Engage with underrepresented communities through outreach and networking with other local organisations, scoping of new groups within region.
· Attend community groups and working with volunteer peer supporters, supporting them to carry out their role, and providing coordination, direction and encouragement
· Following home visiting criteria to support parents unable to access group drop-ins
· Responding to referrals, signposting and partnership working with health professionals into the service. Providing updates whilst building relationships with key stakeholders.
· Ensure that data collection and feedback is collected in a timely manner adhering to NCT data protection policies and processes.
· Use a variety of platforms and media to promote the service and recruit volunteers
· Maintain the Infant Feeding Website ensuring all information is accurate and up to date.
You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This project covers multiple locations and demographics so you must be able to confidently prioritise your own work, be organised and able to work independently.
Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires the candidate to have given breastmilk. The training can be undertaken within your working hours. The role is 21 hours per week, which will be covered across the working week between Monday to Friday. The working hours range between 9-3. The role will include occasional evening and weekends. This is a community-based role in Hounslow, with some home working.
About you
· Are you willing to undertake our Breast feeding Peer Supporter Traning?
. Are you passionate about breastfeeding and supporting parents?
· Can you work at pace and juggle a number of different priorities?
· Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?
· Do you want to join an amazing Charity that supports parents across the UK?
· Would you like to be part of an amazing team of passionate staff?
If so, please read the job description attached.
What we offer
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Please apply for the role via our careers page .You can Also find further details and information on our website.
Closing date: 05/07/2024
Interviews: Week beginning 08/07/2024
The client requests no contact from agencies or media sales.
Are you an experienced HR Manager ready to start a rewarding role that supports global humanitarian efforts?
Charity People are delighted to be partnering with CARE International, a leading humanitarian organisation dedicated to fighting global poverty and social injustice. Their mission is to save lives, defeat poverty, and achieve social justice. They deliver emergency relief and long-term development projects, addressing the root causes of poverty and providing sustainable solutions.
As an HR Manager, you will be overseeing talent acquisition, onboarding, and induction. Working with the HR Business Partner and HR Consultant, reviewing and updating HR policies and processes and supporting equity, diversity, and inclusion (EDI) initiatives. You will be supporting line managers and staff on people matters supported by two HR Officers. This role is perfect for someone who thrives in a busy environment and wants to apply their experience to meaningful work.
Interim HR Manager
Contract Type: 6-Month Fixed Term Contract (4 or 5 days per week)
Salary: £48,481 FTE
Location: Hybrid, 2 days per week in the London office based in Vauxhall.
Working Hours: 35 hours per week, 9am - 5pm. Flexible working hours around the core hours of 10am-4pm.
Key Responsibilities:
- Oversee the employee life cycle, including in particular recruitment, onboarding, induction and probation working closely with the HR Business Partner and HR Officers.
- Support hiring managers through the recruitment process.
- Support the HR Consultant with the review and updating of HR policies, including hybrid working, maternity, and paternity leave.
- Oversee the HR Inbox and resolution of queries working closely with the HR Officers.
- Support ad hoc projects, such as reviewing leaver analysis.
- Provide support for EDI and training initiatives.
Requirements:
- Proven experience as an HR Manager / HR Generalist.
- Ability to support EDI initiatives.
- Excellent organisational and communication skills.
- Experience of running successful talent acquisition and onboarding.
- Experience of HR policy development.
- Interest in supporting humanitarian causes and addressing pressing global issues.
- Flexibility and willingness to work in a hybrid environment.
- Available to start reasonably soon.
How to Apply:
If you are interested in this opportunity, please apply without delay as we are reviewing applications on a rolling basis.
- Closing date: 9th July 2024 at 9am
- Virtual Interviews: 11th July 2024
- In-Person Interviews: 16th July 2024
- Start date: Week commencing 22nd or 29th July (subject to reference and DBS checks)
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.