Jobs in West Byfleet

NO MORE is seeking a dynamic and driven Business Development Intern to support our Development Team. This full-time internship offers a unique opportunity to gain hands-on experience in nonprofit development, focusing on individual giving initiatives, donor communications, and the preparation of grants and proposals. The intern will work in a hybrid model, primarily in-person with a remote working day each week. This role is ideal for someone passionate about international development and/or social justice and eager to contribute to impactful fundraising and communications efforts.

Do you want to work with our partners to have an influential role on livelihood development?  APT Action on Poverty works to transform lives by helping people work with pride for a better future.  Committed to being led by the communities and people we work with, we work with our partners to provide economic solutions to address hunger, injustice and barriers to safe and lasting work in East and West Africa.

We are a small dynamic team and which takes pride in our forward-thinking and transparent approach and we're seeking a new Programme Manager for current and new work in Sierra Leone and Kenya.

We work with people who are marginalised by society such as through their disability, gender, age, conflict or environment. We tackle the reasons for vulnerability and exclusion, building on the self-reliance and dignity secured through economic solutions to tackle stigma, discrimination and abuse of rights.

The successful Programme Manager will manage current programmes in Sierra Leone (working with a corporate on child labour and strengthening CBOs for more inclusive governance) and support the development of new programmes in Kenya and possibly Tanzania.   The Programme Manager will play a key role in the development of APT Action on Poverty.

Reporting directly to the CEO, your key responsibilities will be: supporting contract delivery and financial management, developing/maintaining donor relationships, seeking new partnerships and project opportunities, proposal development and applications to institutions.

Experience of living and working in East or West Africa, a track record in proposal development and applications to institutions, knowledge of livelihood development and rights based approaches are key areas for this role.

This is a remote role, we meet up once a month in Evesham.  We will also consider applicants who wish to work 80% FTE.

A Candidate Brief is attached and also on our careers page on our website.  Please do check it out!  We will be excited to hear from you!

Camphill Village Trust is seeking a new Data Officer to join their team. Camphill Village Trust is a UK charity that supports over 600 adults with learning disabilities, autism, mental health issues, and complex needs across nine communities and services in England through supported living and day placement opportunities.

A significant aspect involves managing the Charity’s IT hardware and software to ensure they meet the organisation's needs, including planning upgrades and coordinating IT training events. Additionally, the role covers managing telecommunications and ensuring compliance with data protection regulations. It also involves working closely with the Head of Finance and external companies on new IT developments and data protection policies, ensuring the Charity's practices align with GDPR and other regulatory requirements.

The ideal candidate would have experience providing IT support, be organised, have strong communication skills, and have a good understanding of Office 365 systems. They should be proactive, resourceful, and possess a problem-solving disposition, able to work effectively with a range of stakeholders, including external support companies. They should be organised and methodical, combining accuracy with attention to detail and an ability to meet deadlines. Strong communication skills and the ability to explain IT issues to non-IT colleagues and build constructive working relationships are a must-have.

It is an exciting time to join the Trust with new leadership, a new strategy and opportunities for career growth whilst making a real difference to those whom we support. If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Start date: 01/09/2024 

About the organisation  

CARAS is a registered charity working with people in south London and beyond who have an asylum or refugee background. Our values are:  

• Kindness. CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents and interests.   

• Justice. CARAS will strive for social justice following a rights-based approach in all of our work and challenging instances when rights are not upheld in wider society.   

• Empowerment. CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.   

• ‘With’ not ‘for’. CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.   

  CARAS strives to keep community members’ voice at heart of all the decision making, building opportunities for discussion and feedback at every level. We offer training and support for those who want to gain leadership skills and contribute to the running of CARAS. We are members of reward schemes including Jack Petchey, AQA Unit Award Scheme, and we also hold a Gold Quality Mark from London Youth, an Investors in Volunteers quality mark, and we hold membership with the Fundraising Regulator. CARAS is a lively organisation with a highly motivated, friendly and experienced staff team, bolstered by the generous support of equally skilled volunteers and trustees who come from many walks of life.  

   About Fundraising at CARAS  

  CARAS offers holistic early-action support to refugees and people seeking asylum, ensuring individuals have the knowledge, skills and confidence they need to thrive in the UK. Founded in 2008, we have co-created our thriving adult and youth services in partnership with CARAS community members over the last 16 years and now run a thriving weekly provision of social and educational programming delivered alongside wrap-around casework support.

The growth in our service has been underpinned by great success in fundraising which has allowed us to consistently grow year on year, with our current annual budget now standing at approximately £750,000.  Fundraising is led by the Head of Development and Impact. The creation of the Fundraising Officer role is an exciting new step for CARAS, providing us with the opportunity to get to understand our supporters more deeply, and build meaningful new partnerships with businesses and investors across many sectors to improve the outcomes for individuals with a refugee background across south London. Working together with the Head of Development and Impact, the role with focus on nurturing individual giving, community fundraising, CSR partnerships and building relationships within our local community, increasing our unrestricted income as you go. 

 We are seeking a creative, motivated worker who has ideas for how to support a thriving organisation, helping us build new relationships and partnerships that will support CARAS to maintain and adaptive and iterative approach towards our work to ensure that person-centred support is available when new-arrivals need it most. 

The successful candidate will be a self-starter, skilled at relationship management and familiar to individual giving. They will need to be able to build corporate partnerships, develop and deliver campaigns that drive support from our donor base, create fundraising events that bring our work to life, and build and maintain effective donor stewardship and retention journeys that create proximity to our work. CARAS is intentional within our efforts to include community members throughout all aspects of our work, and the successful candidate must be deeply committed to community member inclusion in a manner that is meaningful and not extractive. 

Additional benefits  

CARAS offers 28 days’ annual leave per year. CARAS also pays into a workplace pension with employers’ contributions currently at 7%. We are a proud member of the Living Wage Foundation, ensuring that all employees at every level are remunerated fairly.  

Hours can be flexible and can include working from home. There are also benefits including discretionary leave available to study or volunteer, an enhance parental leave policy, and the opportunity to take a sabbatical.  

  About the role  

  This role focuses on scaling CARAS’s unrestricted income portfolio, building CARAS’s support base to sustainably increase our income. Working closely with the Head of Development and Impact, this will include:  

• Planning and executing individual campaigns and appeals, including our annual Big Give campaign. 

• Developing a powerful case for support, articulating our work, its impact and the impact donors have. 

• Writing donor communications 

• Developing and delivering effective donor stewardship and retention journeys to retain donors and maximise support. 

• Identifying and cultivating relationships with our local community, building new partnerships with businesses and individuals to unlock giving opportunities. 

• Inspiring an exciting range of community fundraising campaigns run by our supporters, providing help and guidance where necessary. 

• Running fundraising events, bringing program teams and community members together with supporters to bring our work to life. 

• Monitoring the performance and measure critically against targets. 

• Undertaking research to understand who are supports are, their motivations to give, and plan engagement strategies. 

• Managing a donor database. 

The successful candidate will need to be able to work in Tooting for face-to-face meetings.  

     

Person specification  

Essential criteria:  

• Experience successfully managing income streams to grow revenue and deliver results against agreed targets 

 • Excellent communication skills and experience in relationship management

• Excellent copywriting, creative and proofreading skills

• Experience reviewing and evaluating data, pulling out trends to inform future work • Experience monitoring and operating within agreed budgets

• Excellent organisation and administrative skills

• Excellent attention to detail 

 • Excellent IT Skills

• Ability to be self-motivated, manage own work and work as part of a team

• Commitment to the mission and values of the organisation

• Willingness to learn about issues facing refugees and asylum seekers 

 Desirable: 

• Experience or knowledge of issues facing refugee and asylum-seeker groups 

• Experience working with refugee and asylum seeker groups 

• Experience working on individual giving within the charity sector 

• Experience developing donor stewardship and retention strategies 

• Experience building CSR partnerships 

• Knowledge of one or more community languages (including but not limited to Arabic, Somali, Tigrinya, Amharic, Pashto, Dari, Farsi and Kurdish) 

• Experience managing donor databases 

We are particularly interested in receiving applications from individuals with lived experience of the asylum system, whether in the UK or elsewhere. 

Please submit your completed application form by 9am on the 15nd of July 2024.  Complete all sections and include examples where possible. Your examples can include your own lived experience, volunteering roles, education and previous employment.   

  Interviews will take place on Monday 22nd July. Interviews will be in person, hosted at our premises in Tooting, South London.  

Are you passionate about providing first class support to a busy and fast-passed fundraising division? Do you enjoy building strong professional relationships? Are you motivated by processes and have a key eye for detail?

The Advancement Division at Imperial is looking for an enthusiastic and committed Gift Administration Assistant to join the Gift Accounting and Administration team.

You will work extensively with fundraisers and Operations colleagues, along with internal and external stakeholders. You will be responsible for the accurate and timely recording, processing and acknowledgment of donations received by Imperial, liaising with frontline fundraisers to provide the highest standards of donor care and financial record keeping.

Duties and responsibilities

• Process donations received in support of Imperial, ensuring that they are properly recorded in our CRM system, Raiser’s Edge, and applied in accordance with the donors’ wishes.

• Securely process credit card donations received either through the post, online or over the phone.

• Help preparing direct debit AUDDIS and collection files from Advancement’s CRM system, Raiser’s Edge.

• Prepare acknowledgement letters to donors from agreed templates and send out daily.

• Produce tax receipts for donors on request and maintain electronic records.

• Support the Gift aid claim process by checking that Gift aid declarations are available and donations are eligible.

• Update the documented processes if changes have been agreed or new processes are introduced.

• Work closely with other teams within Operations to streamline and continuously improve established processes.

• Ensure all donation and data capture devices adhere to PCI compliance, Data Protection and Gift Aid validation rules.

• Monitor the Gift Accounting inbox, responding to enquiries from internal and external stakeholders, including potential donors when appropriate, and distributing emails to relevant team members as appropriate.

Essential requirements

• Significant experience using a relational or membership database, ideally Raisers Edge, to record and retrieve data.

• Excellent standards of accuracy, consistency and attention to detail.

• Excellent numeracy skills.

• Excellent written and verbal communication skills.

• Experience of providing high quality customer service.

• Strong interpersonal skills and ability to develop and maintain excellent working relationships at all levels internally and externally.

• Flexibility to adapt to changing demands.

• Ability to work as part of a tightly knit team, being willing to be flexible to support colleagues in a busy environment.

Further information

This is a full time and open-ended position (permanent). The successful candidate will be able to demonstrate relevant experience in building strong relationships, good attention to detail and a can-do attitude.

The Advancement Division at Imperial has set out to define the values and behaviours we aspire to uphold, so as to create an inclusive, collaborative and successful working culture.

For more information, please contact Marta Bel, Head of Gift Accounting.

Closing date: 19th July 2024

To apply, please click “Apply Now”.

About The Role
Closing date: 10th July
Application process: We would love to know why you would be the best person for this exciting position. Please ensure you apply with a supporting statement, detailing why you believe you would be the most suitable individual for this position.
 
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

We are looking for an outstanding individual that will provide seamless, executive level assistance and support to our Director of People. This is an engaging & exciting role that sits at the heart of the organisation and has lots of touch points across the whole Society.

As the Executive Assistant to the Director, you will be essential in optimising the effectiveness of leadership. This role requires impeccable organisational skills and a sharp eye for detail. We are looking for someone who has the ability to provide high level administrative support, managing a complex calendar, co-ordinating travel, and scheduling high level meetings internal and external meetings with efficiency to ensure the best use of the Director’s time.

This role will require you to take exceptional quality minutes, accurately recording discussions during meetings, producing high level minutes that capture essential actions and decisions. Additionally, you will have the opportunity to use your advanced planning skills to proactively organise and prepare for upcoming meetings, engagements, and deadlines, adapting swiftly to changes with agility and foresight.

You are looking for someone to also research and craft senior level presentations and briefing notes that inform and drive strategic discussions. You will co-ordinate multiple high-level meetings, seamlessly arranging and overseeing logistics, ensuring all parties are well prepared and that outcomes align with objectives.

Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years. 

About you
You are a highly organised and detail-oriented professional who thrives in a fast-paced environment. You will bring;

- Proven experience in an executive assistant role with a focus on high-level administrative management.
- The ability to anticipate needs and execute tasks with precision and accuracy.
- Experience of producing high-quality minutes, reports, and presentations.
- Expertise in Microsoft Office and digital communication tools.
- Experience in responding to queries and concerns on behalf of the Director.

Person Specification

- Verbal and written communication skills to liaise with a diverse range of stakeholders.
- Excellent IT skills and extensive experience/knowledge on using Microsoft packages.
- Work collaboratively and be able to prioritise your workload effectively.
- Strong analytical and interpretation skills.
- Excellent organisational skills and great attention to detail.
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
- Be a self-starter and incredibly motivated.

About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We’re a national charity providing dementia support to a community that’s ethnically diverse, but we don’t reflect this in our senior leadership. This needs to change.
We need to ensure the voices around our table better reflect and understand the community we exist to serve. We welcome applications from people of all backgrounds, particularly those from ethnically diverse communities who are traditionally underrepresented in the charity sector leadership roles.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Listening Books is a charity that provides an excellent audiobook lending service to people whose illness, disability, learning or mental health difficulty, impacts on their ability to read the printed word. Our audiobook catalogue contains over 10,000 titles and we have a total reach of 100,000 members across the UK. We believe that books should be accessible to everyone.

We have a fantastic opportunity for the right candidate to join our small team to help grow Listening Books' reach. If you have excellent organisational and research skills, would like to expand your experience in the charity sector and are interested in representing a charity that supports anyone with a print impairment, then we would love to hear from you.

The successful candidate will provide administrative support to the charity, including answering the main telephone line, opening and processing post, booking couriers and obtaining permission to use members’ quotes in marketing materials.

They will undertake the retention of its sponsored and paying members, by contacting renewing individual and organisational members, with the intention of retaining as many as possible and encouraging their use of the audiobook service. 

They will also help increase referrals to our service, by building and developing relationships with local partner charities and other relevant organisations. They will allocate funding to eligible new and renewing sponsored members, helping to meet our funding requirements and expand the charity’s membership base. 

The vacancy

Here at Peabody, we have an opportunity for a Scheme Manager on a Permanent basis at one of our sheltered housing schemes in Acton. 

We work hard to ensure we are providing for people whose needs have evolved as they’ve grown older.

We own and manage specialist homes for older people. These homes are designed to help them maintain, and in some cases increase, their independence.

We also have a wide programme of services and activities to help them connect with their community and lead richer lives.

Our scheme in Acton consists of 52 flats, has a large communal area with kitchen and a large garden.  Our residents want to live independently with reassurance that there is help at hand should they need it!

As a Scheme Manager, you are personable, passionate and will flourish working with our older residents who may have complex needs or are vulnerable because of their health or physical disabilities.

What we’re looking for:

• Do you have experience of providing support to vulnerable adults?
• Do you have a housing management background or previous supported housing experience where you have delivered good customer care?
• Do you understand safeguarding and the importance of keeping accurate records?

If so, this role is perfect for you!

A bit about the role:

As a Scheme Manager (part time), you will share responsibility for the day-to-day housing management and services provided at these schemes. 

You will share responsibility of managing the estate and monitor the services provided by others such as cleaners, contractors, or other stakeholders within Peabody.

Some of the key results include.

• You will ensure the scheme meets all statutory requirements in terms of health and safety (including fire safety).
• You will be responsible for resident satisfaction and ensure they feel safe, secure and respected. 
• You will identify and assess residents needs to ensure they have the right level of support.
• You will report repairs and maintenance.
• You will work with other scheme managers across the service and provide cover if required.

Put simply, if you’ve ever wanted a job where you can really make a positive difference to someone’s life, this is it.

This role will require an Enhanced DBS check, a UK driver’s licence, and access to a vehicle.

A typical week will involve working 17.5 hours per week, three days (these can be flexible) 7 hours each day.

A bit about us: 

It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners. Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish. 

Here just a few of the benefits for working at Peabody:

• Up to 30 days’ annual holiday plus bank holidays  
• Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
• 4 x Life Assurance
• Professional development by access to "paid for" apprenticeship programs and qualifications
• Two additional paid volunteering days each year  
• Family friendly policies
• Up to 10% pension contribution matched 1:1

Are you ready to apply? 

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

To be considered for the position of Scheme Manager (part time), please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.  

Closing date: 16th July 2024

Contract type Permanent

Weekly hours Between 9.00-5.00, over 3 days

Prospectus is delighted to be working with Cochrane who use research to enhance healthcare knowledge and influence better medical decisions. Whether you are a clinician, patient or carer, researcher, or policymaker, for the last 30 years, their evidence has provided a powerful tool to enhance your healthcare knowledge and decision-making. They are now currently looking to recruit for a new Junior Legal Officer.
 
In this position, you will support the Legal Counsel in providing legal advice to colleagues across the organisation, to enable them to manage risk and meet their legal and regulatory obligations. Duties will include reviewing and improving the Legal Team’s processes and ways of working, creating and maintaining legal policies and ensuring processes and guidance are fit for purpose. You will also be tasked with drafting, reviewing and negotiating a range of contracts and providing in-house training to colleagues across the wider organisation.
 
To be considered for this role you will be a qualified solicitor with some post qualification experience or be a paralegal/legal assistant with experience in a comparable role. You will have expertise in contracts law in one or more of the following areas: intellectual property, data protection, publishing, technology and ideally have worked within the charity/not-for-profit sector. Finally, the right candidate will have strong communication and organisational skills and a keen attention to detail.
 
Please note, this is a part-time role, 30 hours per week (can be spread over 4 or 5 days). This role is fully remote, with occasional travel to their London based office.
 
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Job Title: Senior Manager / Manager - Corporate Partnerships and Events
Reporting To: Director of Corporate Partnerships & Fundraising
Contract: Permanent – Full time
Location: London (expectation of minimum 3 days a week at our City of London office)
Salary Range: £38,000-£57,000 per annum (job title and salary both dependent on level of experience)

Street Child, one of the world's fastest growing children's charities, are searching for a high-quality corporate partnerships professional with events experience to help maximise the multi-layered opportunities flowing from the charity's unique relationship with Liberty Global plc.

Working directly into the Director of Corporate Partnerships & Fundraising the position will play a pivotal role in leading the strategic partnership delivery and fundraising events function for the Street Child/Liberty Global partnership, for which Liberty Global won 'Business of the Year' in the 2021 Third Sector Business Charity Awards. The role will:

1. Support excellent delivery of existing key pillars of the partnership with Liberty Global (e.g. annual 2-day European 'Big Ride' cycle/run/walk event; and spectacular Autumn London Fundraising Gala - with a combined attendance of 1,200+ & revenues of £2m+).

2. Explore and deliver on new activities and opportunities to further grow the quality and impact of the partnership, involving close collaboration with both internal and external Communications teams.

3. Work closely with our Partnership Development and New Business function to maximise the extraordinary potential of the warm introductions, often at a highly influential level, Liberty provide to their wider corporate community of subsidiaries, partners & vendors – spanning the tech, media, finance/banking, consulting, legal & other professional services spaces.

4. Support and lead on other cross-organisational events as required, including our Spring Gala and Christmas Carol Concert.

This is a phenomenal opportunity demanding a highly professional, strategic thinker and responsive fundraiser with strong relationship-building, and classic 'account management' skills. The role will suit an individual who thrives when working under pressure and with senior stakeholders and has had at least some experience in the delivery of major fundraising events. The ideal candidate will have experience managing partnerships involving both challenge events and gala dinners, and will also possess the propositional instincts, credibility and quality to recognise and successfully progress fresh opportunities.

Street Child is passionate, ambitious and agile - we look for staff who embody these qualities. Street Child is a friendly and supportive yet demanding environment - we look for team-members who have high standards, expect high standards of others and want to push, advance and make an outsized impact.

We are either looking for professional with a solid track-record in corporate fundraising, preferably in the international humanitarian/development space - or from an impressive corporate or events background and demonstrating a clear commitment to moving into this type of role.

A strong commitment, and passion, for seeing the rights of every child, everywhere to be 'safe, in school and learning' is assumed.

This is a London-based role, expected to work out of Street Child's City of London HQ a minimum of 3 days a week. International travel should be expected – minimum 3-4 trips a year. Exceptional candidates who are seeking part-time work (min 3 days a week) will be considered.

We're looking for a kind, compassionate and resilient Support Worker to join our Assessment Centre service in Kensington and Chelsea.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

The aim of the project is to assess the individual over a 12-week period with the aim of identifying their support and housing needs. In that period, we will provide a bed for the customer to assist staff to carry out a detailed assessment to ensure that the recommendation for move on into alternative housing is captured correctly to assist move on for the individual into more suitable accommodation which is correct reflective of their needs based on our assessment/recommendation.

The service operates a model of personalised approach in order to address a wide range of presenting complex needs, which could range from mild learning difficulties, substance use (alcohol and drugs), offending, mental health, dual diagnoses, etc. We work closely with outside agencies in order to ensure that the individual is linked into getting the correct support whilst they remain at the assessment centre.
A major part of the Assessment Support Workers role is putting in the foundation with our customers around basic living skills and preparing the individual to be ready to move into alternative supported accommodation.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

Undertake initial and continuous assessment of needs including support needs and daily living skills. This would include potential risks and an assessment of the customers independent living skills as a whole.
The initial and co-produced assessment will incorporate models of co-production, observation, and person-centred planning. This is with a view that it is solution focused as to provide a framework for progression towards independent living.
Liaise with partner agencies regarding the assessment process seeking advice and guidance as to specialist input and clinical input as part of multi-disciplinary assessment process.
Create support/ action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
Empower customers to be part of the local community and active participants in the local community as part of a Recovery Capital model.
Liaise with partner agencies regarding making referrals where an unmet need has been identified via the multi-agency assessment.
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
Undertake key-working responsibilities for a caseload assigned by the Team Leader/Manager
Support customers to undertake all domestic tasks as past of the assessment of daily living skills, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
Develop and maintain links with all key agencies and service providers in the local community.
Co produce In Reach services at the Assessment Centre so that we are able to action plan jointly with partner agencies and feed into any action plans in regard to customers support needs e.g. Substance Misuse treatment plans
Attend training and workshops that are delivered via partner agencies were possible to provide a through and up to date assessment.
Empower customers to ensure they receive the service and benefits they are entitled to, including assessment and support of budgeting and debt management to garner their tenancy readiness.
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills.
Provide day-to-day instruction of domestic staff/Personal Support Assistants where appropriate.
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

About you:

Exudes a warm friendly presence and open behaviour.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Flexible.
Open to feedback and self development.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem.
Is respectful, articulate and sensitive in style of communication.
Is motivated towards excellence and improvement of personal performance with a can do attitude.
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
Ability to cope positively with challenging and diverse behaviour.
What you'll bring:

Essential:
NVQ Level 2 or equivalent or experience within charity/social care sector

Business Development Manager

35 hours per week

£36,000 PA

3% contributory pension

25 days holiday pro rata per annum in addition to public holidays.

The post-holder will be based at Headway Surrey’s centre, at Headway House, 21 North Road, Guildford, GU2 9PU.  Occasional remote working may be offered either permanently or ad hoc with the CEO's prior agreement. 

3 months probation

On the job training will be provided at all times to help develop your skills and knowledge. 

After successful completion of probation, the post holder will be required to undertake a self-study Brain Tree Training Course, called Cognitive Rehabilitation for Professionals which will be paid for by Headway Surrey.  Assignments, exercises, and self-tests are included throughout the coursework—some of which are mailed or emailed to a course tutor for feedback.  Headway Surrey will provide 2 hours a week paid study time.  The course should be completed within 6-12 weeks.

Training on Headway Surrey’s CRM database, Charitylog will be given.

A clean driving licence must be held. Car mileage allowance for travel to meetings in connection with work

JOB PURPOSE:   

The main purpose of the role is to:

• Be part of Senior Management Team (SMT), attending weekly SMT meetings.
• Lead the development of an income generation strategy and the development, implementation and monitoring of income generation plan, including all fundraising initiatives, grant applications and other initiatives.
• Work with the Services Manager to obtain metrics on existing services and Finance Manager for costings and make recommendations to CEO to continue, modify or stop services.
• Work closely with the Services Manager to develop new services, including detailed market strategies and pricing plans. Obtain funding to implement new services.
• Develop Marketing & Communications Plan; implementation, collateral, brand, generate and nurture leads.
• Identify new prospects and collaborations and implement.
• Oversee social media and website activities
• Networking and build external relationships, to benefit key strands of income generation, client referral and volunteer support
• Manage hospital Link Worker and connected volunteers.
• Development of Fundraising Plan; development of all fundraising initiatives and grant applications; implementation and monitoring of grant applications and fundraising initiatives. Liaise with freelance fundraiser.
• Produce, monitor and review performance metrics and income for use with fundraising and marketing. 
• Deputise for CEO as and when required

The Business Development Manager will play a key role in achieving Headway Surrey’s objectives to achieve our vision and mission:

Vision - To be known as the go to place for acquired brain injury in Surrey.  Supporting people in Surrey from all circumstances with traumatic and acquired brain injury, their carers, and families, are supported to improve their quality of life by optimising recovery and maximising independence.

Mission – Headway Surrey supports people with head injuries, their families, and carers, and promotes understanding of the implications of head injury throughout Surrey.

Experience:

• Proven track record of success in business development, sales, fundraising and marketing.
• Proven track record for generating revenue through new business development.
• Proven track record of managing fundraising staff and volunteers to securing funding.
• Experience of writing and implementing Fundraising, Marketing and Communication Plans.
• Experience of building effective and productive relationships with a range of stakeholders, preferably spanning the voluntary, corporate and statutory sectors.
• Successful track record of staff and resource management experience in delivery objectives.
• Proven ability to engage and influence at senior level.
• Experience of representing and promoting organisations in public forums and meetings with internal and external stakeholders.
• Experience of building partnerships – developing and maintaining successful working and business relationships with stakeholders and clients.
• Experience of project planning and delivery, including monitoring and evaluation, and working to targets.

In addition, experience of speaking and presenting to stakeholders.

INITIALLY

To undertake an induction program given by the CEO. Observation of sessions, training on CRM, telephone system and other processes/systems.

OTHER TASKS

To provide occasional support in the wider administration duties of the organisation as directed by the CEO.

Headway Surrey is an equal opportunity employer. Employment is based solely on a person's merit, skills, experience and qualifications directly related to professional competence.Applications from individuals are encouraged regardless of disability, age, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

How to apply

For an informal telephone discussion ring

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Application Instructions

To apply, please send your CV and a short email, highlighting anything that will support your application to show why you are a great fit for our job.

No closing date: Position needs to be filled as soon as possible. 2 interviews (1 on zoom and 1 at the Guildford centre), references, DBS check.

Enhanced Support Worker

We're looking for a kind, compassionate and resilient Enhance Support Worker to join our RBKC Heaney Cluster Service service in Ladbroke Grove.

£25,937.60 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

The Heaney Cluster an intensively supported housing scheme for the most challenging customers in the borough. The majority of the customers come with a history of entrenched rough sleeping; often coupled with enduring mental health difficulties. The aim is to offer a home to those who would have difficulty finding accommodation because of their lifestyle choices involving extreme drug and alcohol misuse. The high support hostel caters for eleven service users with complex needs and is staffed 24 hours a day with the minimum of three staff on duty. The medium support services are staffed from 9am to 9pm where the customers present with varying degrees of mental health issues.
Enhanced Support Workers will devise person centered support plans with customers to help them develop the life skills they require to meet their needs and goals. This will include sign posting them to the local drug and alcohol services to address substance misuse issues. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

* Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager.
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Develop and maintain links with all key agencies and service providers in the local community
* Develop knowledge around the local mental health system to ensure customers receive the best treatment available
* Lead on an area of specialism (e.g. ETE, health and wellbeing) and build partnerships and develop internal and external opportunities for service-users in this area
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
* Adhere to Look Ahead's Policies and Procedures
* Engage in learning and development activity to increase knowledge and skills
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

About you:

* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible
* Open to feedback and self development
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience of working with complex needs/ street homeless

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Our expert team of canine behaviourists provide behavioural support and advice to teams within Battersea, members of the public, and the rescue organisations we work with around the world. The team design and help implement behaviour modification and training plans for dogs whilst coaching members of the canine care groups through the practical day-to-day steps. They also assist with behavioural and welfare assessments of animals who come into our centres and are on hand to help manage and provide further support with dogs with more complex behavioural needs. The team provide support to dogs during their stay at Battersea, and are also available for continued advice after rehoming.

We are now looking to recruit a Canine Behaviour and Training Advisor for our team in London. Within this role, you will work with our operational teams in the assessment and welfare of the dogs in our care and in the provision of behavioural training and advice for staff, volunteers, customers and external organisations. You will be working as part of a care group to create behaviour modification plans, support with handling difficult dogs and make recommendations, along with the individual care group, for individual dog outcomes.

What we can offer you
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Working with our dogs and cats
We are here for every dog and cat. Within our operational roles, this means providing the highest level of care and husbandry to our animals. Every day will be different and will sometimes involve emotionally challenging situations. Battersea has created an ethos of open conversations and carefully curated wellbeing initiatives to support our employees handling these scenarios. It is also important to note that the role is very physical and does involve a lot of manual tasks which are required to provide the exceptional standards of care to our animals. We ask you consider these aspects of the role carefully before applying.

Diversity and inclusion
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 10th July 2024
Interview date(s): 18th July 2024

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.