Jobs in WD6 1TG

Wimbledon Guild is a community charity in Merton offering practical help and support so that people never have to face life’s challenges alone. Whether money’s tight, someone is feeling low or overwhelmed, or they’re looking for new friends and activities locally, we’re always here. We help and support more than 3,000 people across our borough every year through a range of innovative services that we continue to develop in response to changing needs.

At Wimbledon Guild, our team of over 200 volunteers makes a real difference, supporting and connecting with people of all ages, backgrounds, and experiences across Merton. Their support is truly invaluable, and we’re looking for a Volunteer Programme Manager (Maternity Cover) to help us continue creating an inclusive and forward-thinking volunteering culture.

In this role, the Volunteer Programme Manager will collaborate with six internal departments as well as our Marketing and Communications team to champion best practices in volunteer management. The role involves overseeing recruitment, training, supporting, and supervising our incredible volunteers, ensuring they feel empowered and valued every step of the way.

Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can to residents and our partners such as secondary care. Hospitals need to free up beds by discharging patients who do not need to remain in hospital. Despite the pressures we want discharges to be safe, successful and as painless as possible for patients. We also want to ensure a patient is not readmitted into hospital. 

The Hospital Discharge Community Support Coordinator will match Age UK Lambeth (AUKL) volunteers and partner organisation volunteers to support a patient's discharge. Volunteers could provide support with transport, practical support such as food shopping or completing home safety checks. Upon discharge volunteers may continue supporting patients for up to 4 weeks, providing support in person (at the individual's home or in the community) and over the phone, linking them into support services and helping them access the community to prevent hospital readmission.

What you’ll be doing?

1. Oversee the development of a new, inclusive volunteer programme that offers a range of diverse and challenging volunteer roles to support patients leaving hospital and once settled home. 

2. Work in partnership with the VCS to create 100 volunteering opportunities to support hospital discharge.

3. Using the volunteer platform, Care for Me, track allocated tasks to ensure they’re completed. Monitor volunteer reports to review the support and work delivered under the project.

4. Develop and maintain strong working relationships with King’s College Hospital and Guy’s and St Thomas’ Hospital to ensure appropriate referrals are made into the service.

What you’ll benefit from

• Flexibility - this is a hybrid role with lots of community engagement and the chance to manage your own working day 

• Generous pension provision - 7% employer contribution

• 26 days holiday a year rising to 31 days after 5 years

• A great staff team 

We're looking for passionate and dedicated individuals to join us as Project Workers to join our Multiple Disadvantage Services across London. We have multiple positions available in services in Camden and Westminster to join our dynamic teams in providing tailored support to our clients with multiple disadvantage. 

As a Project Worker Multiple Disadvantage, your primary purpose is to provide comprehensive, trauma informed support to residents within a psychologically sensitive accommodation setting. Your role will encompass a wide range of responsibilities aimed at ensuring the wellbeing, safety and development of residents.

About the roles in our women's services in Camden:

In this role, you will be part of a specialist team working with women who have complex needs, including mental health challenges, substance misuse, offending behaviour, and physical health issues. You’ll use a gender-informed approach, ensuring that women feel safe, supported, and empowered. This role will give you the opportunity to provide personalised support, helping clients develop independent living skills, build social networks, and access external services.

Your day-to-day work will involve conducting needs and risk assessments, creating support plans, and facilitating group work and structured interventions as part of our in-house recovery programme. You’ll work closely with external agencies to ensure that clients receive the holistic support they need, with a focus on both harm minimisation and recovery.

For roles in our women's services we ask for female only applicants. For occupational requirement reasons (exemption under the Equality Act 2010; Schedule 9 Part 1). 

About the roles in our multiple disadvantage service in Westminster:

King George’s is a 68 bed hostel for men with complex needs and a history of rough sleeping. It is part of Westminster City Council’s Rough Sleepers Pathway. Many of our clients are deemed high risk/high support due to chronic mental health and physical health issues, high levels of substance misuse, and offending histories. We accept that our clients have experienced complex trauma, usually from a very early age and often throughout their lives including currently. For this reason, we work to imbed the Psychologically Informed Environment (PIE) approach in a service. 

Reporting to the Manager, your role will require you to develop, support and motivate the people who we support and accommodate.We run a service that is creative, responsive and that provides a foundation which empowers people to achieve their aspirations and make positive and sustainable life changes. You will be crucial to making that happen. This role can make a real difference to individual's lives and crucially, support individuals many of whom face multiple disadvantages and have complex needs.

About you:

• A solid understanding of person-centred approaches, harm minimisation, and trauma-informed care.
• Strong interpersonal skills and the ability to build meaningful relationships with clients, empowering them to engage with community resources and take positive steps forward.
• Flexibility, creativity, and resilience in working with a sometimes challenging and hard-to-engage client group.
• Proven experience and skills in delivering highly personalised assessment and casework, support planning, goal setting,  advocacy, and the ability to apply this in a caseload of clients who find it difficult to engage in formal keywork and where there are barriers to accessing statutory support.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 8th December at Midnight

Interview Date: Weds 18th and Thurs 19th December online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Main purpose of the role

The post of Customer Support Administrator provides Resuscitation Council UK (RCUK) with the opportunity to deliver high quality customer service alongside supporting our Coordinators who administer courses and deal with enquiries. This role includes communication, administrative and course support duties. The Customer Support Administrator will have all-round skills and be professional, dependable, adaptable, conscientious, well-organised and a proactive self-starter who is willing to work across the organisation and communicate effectively at all levels.

The role is situated within the Governance and Assurance directorate but will work closely with all directorates within the organisation.   

Location:   We have adopted hybrid working arrangements, allowing staff to balance home and office working. The successful applicant will be required to come into the office for a minimum of 1 day per week.

Duties and responsibilities

Communication

• Be the first point of contact for people contacting RCUK by telephone and dealing with the subject matter appropriately or referring to others.
• Monitor and allocate enquiries via the RCUK support system, answer enquiries, or allocate/escalate to appropriate individuals within the organisation.
• Identify and assess customers’ needs to achieve satisfaction.
• Follow communication procedures, guidelines, and policies.
• Ability to meet and uphold SLAs.
• Ensure KPI’s are met to adhere to RCUK’s standards.
• Build sustainable relationships and trust with candidates, course centres and instructors through open and interactive communication.
• Be able to multi-task whilst dealing with telephone calls, navigating through systems, and responding to tickets/emails.
• Liaise with wider organisation to manage task at-hand.
• Respond to email queries from multiple inboxes.
• Speediness in responses to live chat queries 

Administration

• Undertake administrative duties on the RCUK LMS and CRM (e.g. password resets, course director reports, profile amendments, centre application submissions etc.).
• Monitor stock levels working with the current stock management system (ARK).
• Take accurate minutes of meetings.
• Meet operational targets set by the management team.

Courses

Please note: the following section will amount to a smaller percentage of this role, but training will be provided so the successful candidate has the ability to be able undertake the below when required.

• Report to the Business Support Manager (BSM) regarding any concerns/issues with communication to Course Centres, Instructors, Candidates and other stakeholders.
• Understand and provide assistance on all courses which include: Advanced Life Support (ALS), Newborn Life Support (NLS), Immediate Life Support (ILS), Paediatric Immediate Life Support (PILS), Focused Echocardiography in Emergency Life Support (FEEL), Generic Instructor Course (GIC), European Paediatric Advanced Life Support (EPALS), Advance Resus of Newborn Infant (ARNI).
• Liaise with Course Centres, managing and approving courses in line with current course Regulations.
• Organise course materials and keep accurate records by:

                      o  liaising with suppliers to maintain adequate stock levels of course materials

                      o  organising the dispatching of course materials to Course Centres

                      o  liaising with Course Centres and the supplier to resolve issues - e.g. lost orders

                      o  liaising with Finance regarding invoicing and payment of accounts

• Provide expert advice and first-line support to Course Centre Administrators, Course Directors, Instructors, Candidates and ALS Regional Representatives regarding aspects of all courses and the RCUK Learning Management System (LMS).
• Alongside the BSM, acknowledge course complaints and request further information and documentation as required, prior to escalation where necessary.
• Provide absence cover within the coordinator team.
• Work with the Clinical Leads (CLs) to assist with keeping the course regulations and course materials under review and ensuring any changes or new guidelines are communicated to our community of practice.

How to apply

Please email your CV, covering letter and Equality & Diversity monitoring form to us with 'Customer Support Administrator' in the subject line.

The closing date for receipt of completed applications is 12:00 noon, Friday 6th December 2024.

Interviews will be held w/c 9th December 2024

Please note: We reserve the right to close this advert early if enough suitable applicants apply.

Inter Mediate (IM) is a peacemaking charity supporting confidential negotiations in some of the world’s most challenging conflicts. We are small,friendly, fast-paced, flexible and passionate about what we do.

The role of Personal Assistant is primarily to organise all aspects of the Executive Director (ED’s) busy schedule including diary management and travel arrangements, enabling her to focus on the overall direction, management and administration of all aspects of IM’s work. The PA also assists the Operations Director with the smooth running of IM’s office.

You will have at least 3 years of relevant experience in a small/medium charity or comparable institution.  You are comfortable working in a fast-paced environment, can operate successfully in high pressure, sensitive political environments, and provide support to high-level leaders and diplomats. The role entails working across time-zones and therefore ability and willingness to be flexible around working times is essential.

You have exceptional people, organisational and diary management skills and are willing to take an “all-hands-on-deck” approach when required. Your written and spoken English are excellent.A keen interest in international relations and politics and relevant additional language skills are highly desirable.

Job Title: Team Manager (Young People's Supported Accommodation)

Contract: Full-time, Ongoing

Hours: Monday to Friday, 9 AM - 5 PM (with some flexibility)

Travel: Travel expenses covered; car driver required

About the Role

We are seeking an experienced Team Manager to provide vital support in the day-to-day operation of our supported accommodation projects for young people aged 16-24. This role will involve overseeing services at two key locations, ensuring effective and responsive management. You'll play a crucial part in maintaining a safe and supportive environment for our service users while leading and motivating staff.

Key Responsibilities

• Site Management:
  • Oversee a supported accommodation project in Hertfordshire for young people, providing both hostel accommodation and outreach services
  • Manage a second supported housing project in Slough, serving up to 15 young people, with similar facilities and outreach support
  • Ensure consistent and visible leadership across both sites, ensuring a safe, supportive, and stable environment for young people, including young mothers
• Service Delivery:
  • Provide day-to-day management to ensure the effective delivery of support services.
  • Promote a positive and inclusive environment, encouraging young people to thrive while ensuring their safety and well-being
  • Respond to emerging risks and issues, using your leadership to mitigate challenges and provide guidance to both staff and residents

What We Are Looking For

• Experience: Previous experience in managing supported housing or accommodation services for young people, ideally with leadership responsibilities
• Skills: Strong leadership, communication, and decision-making skills. Ability to engage with young people from diverse backgrounds and provide both managerial oversight and support

Other Requirements:

• A proactive, hands-on approach to managing multiple locations
• Ability to handle challenging situations with professionalism and empathy
• Car driver with the ability to travel between sites as needed

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Closing Date: 01 December 2024

Ref: 6897

We are looking for a Senior Programme Manager to join our Global Programmes Division to to oversee the quality management of programmes and related awards (grants & contracts) that are part of our Western and Central Africa programmes portfolio.

We are looking for a French speaker with strong experience in project and grant/contract management and of working with institutional donors such as FCDO, UN and multilateral agencies.

About the Team

The Programme Management Team, where the Senior Programme Manager (SPM) role sits, is part of the Programme Partnership department, which objective is to increase the quality of Save the Children's work through the design and delivery of impactful programmes and partnerships, strengthening the Movement, and empowering Country Offices (CO).

The Programme Management Team provides support to Save the Children country programmes in the quality management of programmes funded via Save the Children UK (SCUK). The team provides both a second-line quality assurance function, whilst aiming to strengthen the capacity of in-country teams in the effective management of SCUK's portfolio. The team operates as Save the Children UK's programmatic and geographic experts, providing advice and insight to the wider organisation on country contextual issues and maintaining strong relations with country and regional counterparts as well as our institutional, corporate and philanthropy donors.

About the role

The Senior Programme Manager (SPM) primary focus is to oversee the quality management of programmes and related awards (grants & contracts) that are part of a portfolio covering several COs or donors. The portfolio under the SPM's overall responsibility is a sub-set within our Western and Central Africa team.  

This role involves both direct management of programmes and related awards implemented in specific country programmes or supported by particular corporate & philanthropy donor(s); and providing direction, support and technical advice to Programme Managers (PMs) working in the same portfolio sub-set. The SPM works with wide autonomy and decision-making capacity, both within their directly management portfolio as well as the portfolio sub-set, with regards to portfolio's risks, issues, and workload management.

Being responsible for several COs or corporate & philanthropy donors, the SPM plays a key role, and works very closely with the Programme Management Lead in the effective development and implementation of regional and partnership strategies; in identifying and addressing systemic risks and issues; in improving and creating new internal processes; and in ensuring the capacity building and professional development of PMs

In this role, you will: 

Support to quality & impactful programming in Country Offices

• Develop strong a knowledge of in-country context and current issues, as well as of Save the Children's key programmatic themes and priorities, for the countries or programmes under their directly managed portfolio. Provide input to the Programme Management Lead and influencing SCUK funding strategies for the countries or programmes under their portfolio.
• Act as the point of reference within SCUK for any matter or question regarding the countries or programmes under their responsibility. Liaise with other SCUK teams on relevant areas of concern, particularly fostering close collaboration with staff in P&P, PQI, HD, Media and Communication and PAC.
• Contribute to the growth of COs funding portfolio and facilitate this is in line with their Country Strategic Plans (CSPs), by leading and working closely with the other teams in PP Strengthen and build capacities of CO staff, in coordination with the relevant SCI  teams, particularly around quality programming and funding management and donor compliance.
• Develop a strong knowledge of donor's priorities and interests in the country(ies) under their responsibility. Develop and maintain relevant donor relationships, serving as the focal point for HQ-level donor staff, for the countries or programmes under their directly managed portfolio.

Lead business development, award management and donor compliance assurance

• Monitor and oversight of all SCUK-supported programmes for the countries or programmes under their directly managed portfolio, including identifying related risks and managing issues.
• Grant and contract management, from point of contract negotiation and signature, to quality assurance during implementation, and working with other SCUK departments to support reporting. Ensure awards in the portfolio are compliant with donor requirements and SC quality standards
• Provide support to COs in meeting key programme deliverables, as well as other donor expectations.
• Ensure relevant quality assurance processes are completed so that programmes are running effectively and on time.
• Identify new funding opportunities, as follow-on from existing awards and/or as part of the day-to-day interaction with donors. Provide input in or lead on bid management for SCUK institutional and non-institutional proposals
• Direct representation role with counterparts in SCUK, donor organisations, partner and NGO networks in relation to awards portfolio and pipeline.

Funding portfolio sub-set oversight

• Provide oversight, support and prioritisation for the management of the portfolio sub-set under their responsibility, acting as first point of senior advice and decision-making on complex issues, involving medium to low risk, brought forward by the PMs working in the same portfolio sub-set.
• Monitor risks and issues developments within the portfolio sub-set, making sure that the Programme Management Lead and PP senior management are aware and fully briefed of issues requiring major strategic decisions.
• Approve and sign-off opportunities and documents, as per delegated authority, within the portfolio sub-set.
• Provide input to the Programme Management Lead and ROs in resource mobilisation strategies for COs and donors within the portfolio sub-set, making sure that agreed priorities are implemented by PMs, as well as other teams, working in the portfolio sub-set.
• Monitor KPIs and other data related to programme and funding management, providing analysis to relevant stakeholders.

People management

• Provide effective and timely day-to-day support and manage workload for PMs working in the portfolio sub-set under the SPM's responsibility (‘work management'), as part of matrix management with the Programme Management Lead. Contribute to setting annual objectives and priorities and provide input in annual reviews.

About you

It is important that you have:

• Extensive experience in project and grant/contract management, with knowledge of institutional donor compliance requirements
• Extensive experience working with institutional donors such as FCDO, UN and multilateral agencies (e.g. UNICEF, OCHA, World Bank), particularly on proposal development and report writing.
• Experience in Payment by Result and/or Outcome based contracts an asset.
• Significant experience of working in the international aid sector, including in overseas roles, with practical experience and understanding of related contextual and operational issues. Good working knowledge of one or more countries supported by SCUK
• Strong working knowledge of international development/humanitarian issues.
• Significant financial processes and reporting skills
• Experience of establishing strong working relationships with colleagues from different organisations, functions, and cultures, often remotely.
• Ability to manage a complex and varied workload, in order to organise and prioritise multiple tasks efficiently, manage reactive and proactive work, and deliver tasks to tight deadlines.
• Proven analytical and problem-solving skills. Ability to identify and implement effective processes for achieving outcomes.
• Proven attention for detail and ability to effectively manage a high volume of data and information.
• Very strong team skills, with the ability to develop and maintain effective working relationships and collaborate both within and outside the team
• Fluent in French & English (Speaking & writing) is essential

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Evaluation and Learning Coordinator

Apply by Midnight Sunday,15 December2024

Please note this role can be remote, but applicants must currently be based in the UK and have the right to work in the UK.

About Restless Development

Restless Development is a global non profit agency. We support the collective power of young leaders to create a better world. We are independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We run youth-led programmes to tackle the issues that young people care about the most. We also run the Youth Collective – a growing network of over 4000 local youth civil society groups and organisations in 185 countries. We are committed to creating an agency that walks the talk on power shifting, using the power shifting checklist, both internally and externally.

Our approach to safeguarding

Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.

About the role

The £4.5m Young Gamechangers Fund (YGF) is an exciting UK funding initiative that provides grants of up to £20,000 a year to young people transforming communities into safer, more sustainable and more inclusive places to live. Funding is provided by the Co-op Foundation, Co-op and #iwill fund, and is delivered in partnership by Restless Development, Global Fund for Children and the Co-op Foundation. In addition to funding, successful applicants also get access to peer support networks, training and mentoring. Importantly, the fund is co-design with young activists, through a Youth Steering Group. All elements of the programme are youth-led and grantee centred, with a commitment to codesign and seeking input from young people at all stages. 

Evaluation and learning is central to the fund; we aim to generate learning that will support young people, grantees, funders and delivery partners to learn and increase their impact, but also to generate evidence that can influence the wider sector. Ultimately, we are seeking to change the way youth-led funding is delivered.

The Evaluation and Learning Coordinator will work closely with the grantees to help them effectively understand and learn from the results of their work; and to generate and disseminate wider evidence and learning on the impact of the fund. The role will work closely with the Fund’s external Evaluation and Learning Partner - The Social Innovation Partnership (TSIP) - who have just finalised a monitoring, evaluation and learning (MEL) framework for the fund. Restless Development is the delivery partner leading on the learning element of the fund.

We are looking for someone who has a commitment to learning and youth leadership, and is excited by the idea of generating evidence that could help to shift power to young people in the funding sector. You will also be excited by the prospect of working closely with our incredible Young Gamechangers, to help them better understand their impact.

The role will be part of Restless Development’s growing team in the UK that supports our network of young leaders. It will also be part of the YGF team, working closely with colleagues based within Global Fund for Children.

Job title : Evaluation and Learning Coordinator

Location : Flexible, anywhere within the UK

Salary : £30,893

Preferred start date : ASAP

Length of contract : Until July 2026 (TBC)

Visa requirements : Must have the right to work in the UK

Reports to : Head of UK & European Programmes

Expected travel : Regular travel within the UK; including occasionally at weekends

Key responsibilities:

Support to Grantees

• Provide training and support to grantees to help them respond to quantitative and qualitative reporting requirements as set out by the MEL framework, e.g. through training on how to implement qualitative data collection tools (such as reflective diaries or more creative approaches such as video style reporting)
• Provide broader evaluation and learning support to grantees, based around the needs of their work - as part of the wider support offer alongside funding. Including the design and delivery of training, and in-person support visits.
• Support to grantees to complete other funder reporting requirements, including uploading quantitative data to match funder’s online portal.
• Focused support to a sample of grantees to help them develop Community Impact reports for their work, based on peer research (methodology to be defined from the Learning Partner)

Implementation of the Fund’s Monitoring, Evaluation and Learning Framework

• Acting as the main point of contact for the Fund’s learning partner, and coordinating with other stakeholders (including delivery partners, funders and the Steering Group), to include coordinating feedback and review processes, e.g. for the mid-term and final evaluation reports.
• Work in partnership with the Learning Partner on the development and dissemination of any external learning products or activities, such as events, blogs or ‘Failure and Innovation One Pagers’
• Working to ensure strong youth engagement is embedded throughout all stages of the evaluation process, from design through to delivery. This will include working closely with the Steering Group.

Learning and Reporting systems

• Ensure effective processes are in place so that learning generated is used to inform the fund’s design and delivery, e.g. through a quarterly learning and review process.
• Responding to funder reporting requirements, including through the analysis of quantitative and qualitative data collected through the MEL framework.
• Working with Restless Development’s Communications team to support the external dissemination of any learning from the fund, e.g. helping to finalise external products, and identifying relevant case studies to showcase the fund’s impact.

Other

• Contributing to agency wide learning, working with colleagues across the global agency to build expertise in funding and supporting youth social action
• You will occasionally be required to work on weekends and/or public holidays, for which time off in lieu will be granted
• Other duties as required

About you

We are looking for people with the right competencies and skills for the role, and who demonstrate the personal qualities consistent with our Values and behaviours.

Head: We are experts in our lived realities. We innovate and try new things without fear of failure.

Heart: Youth Power is at the heart of everything we do. We prioritise the wellbeing of all our people, supporting young leaders to thrive.

Hands: We collaborate and shift power with young people and communities. We connect, nurture, celebrate and fund young leaders.

Voice: We are honest and transparent.  We use our voice for what is right.

Skills and experience

Essential

• Experience in monitoring, evaluation and learning, including the implementation of MEL frameworks (or equivalent) and supporting evaluations
• Experience and / or commitment to mobilising and supporting young people from diverse communities in the UK to take social action (e.g. through campaigning, organising or volunteering)
• Strong analytical, and qualitative and quantitative research skills
• Strong coordination, organisation and time management skills
• Strong communication skills, with the ability to adapt information so that it is accessible for a diverse group of people
• Belief in the values of Restless Development and ability to uphold them personally

Desirable

• Experience of providing MEL focused training and support, ideally to grantees or partners.
• Experience of producing externally facing materials, such as case studies, learning papers or blogs
• Experience in working with young people from underserved communities within the UK (such as those who have experienced racism and discrimination)
• Experience of working with a range of stakeholders across multiple delivery and funder partners 

Restless Development is an Equal Opportunities employer and welcomes applications from all sectors of the community. Restless Development will ensure that no applicant or staff member receives less favourable treatment on the grounds of gender, sexual orientation, marital status, social status, caste, race, ethnic origin, religious belief, age, HIV status, disability, or any other factor that cannot be shown to be relevant to performance.

What we do for you

Remuneration

We are proud to commit to a transparent global salary scale, ensuring a fair and comparable system of pay across all global locations. In addition to salary, we offer pension contributions and other benefits in accordance with the local Hub.

Values and Culture

At Restless Development, we’re proud that the strength and integrity of our Values has been recognised by staff, young people, donors and others who we work with.  Beyond this, we have a culture of recognising and celebrating both our Values and our global achievements with monthly Values Champions and an annual Values Day.

Work-life Balance

It goes without saying that we work hard at Restless Development. We also recognise the importance of helping staff to maintain a positive work-life balance by offering:

• 24 days annual leave (in addition to public holidays and with an extra day of annual leave given for each full year of service, up to a maximum of 28 days).
• Birthday Leave
• Access to flexible working.
• Generous study leave, maternity, paternity or adoption leave, and other leave allowances.

Professional Development

Restless Development is proud to be an employer who recognises potential and invests in the development of its staff.  We are committed to the professional development of our staff through:

• Empowering opportunities to work on significant projects which stretch and inspire staff – allowing them to develop on-the-job. 
• Regular performance management.
• Training and development opportunities, including supporting our staff to identify mentors both within and outside of the agency.
• Quarterly Staff Workshops for all staff to give and receive agency updates, receive training, and socialise.

Travel and Medical Insurance

When travelling abroad with work, all staff will be covered by Restless Development’s travel and medical insurance.

To Apply

Please submit your CV and a covering letter that explains why you are excited by this role, and provides examples of how your skills and experience respond to the essential and desirable criteria in the Job Description (using no more than 500 words).

Community Support Worker - Safe Space Café

Job Title: Community Support Worker (Safe Space Café)

Salary: £25,642.50 per annum (pro-rata to £15,385.50 for 22.5 hours per week)

Hours: 22.5 hours per week across 3 days (flexible working may be required)
 

Contract Term: permanent

Location: Open House, E3 4DA, Tower Hamlets

Closing Date:  Monday 9December 2024
Interview Date: Friday 13 December 2024

About Us
Mind in Tower Hamlets, Newham, and Redbridge is a local charity affiliated with National Mind. We are committed to supporting individuals with mental health challenges through inclusive and accessible services, creating opportunities for connection, recovery, and resilience.

About the Role
Our Safe Space Café provides a welcoming environment where individuals can access mental health support, affordable meals, and social opportunities. As a Community Support Worker, you will play a vital role in fostering a safe, inclusive space where clients can connect with services, build skills, and find support.

Key Responsibilities

• Prepare and serve refreshments while ensuring compliance with food safety standards.
• Deliver and continue to develop the Mindful Barista training programme, engaging, and developing our volunteer on this initiative
• Provide a warm, engaging atmosphere for clients to feel valued and supported.
• Signpost individuals to local services, activities, and resources tailored to their needs.
• Supervise and support volunteers and trainees, helping them develop employment skills.
• Collaborate with service teams to ensure smooth and effective café operations.

What We are Looking For

• Strong interpersonal and customer service skills with the ability to foster meaningful connections.
• Knowledge of mental health challenges and a commitment to promoting wellbeing.
• Experience supporting diverse communities and supervising volunteers or trainees.

If you are passionate about supporting individuals through inclusive mental health services and want to make a difference in your community, we encourage you to apply.

If you have any questions about the role, please contact Bernadette Keane on the email address below.

Submit your CV and cover letter by 9 December 2024  to Bernadette Keane

We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health service in Tower Hamlets

£31,534.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
A Team Leader will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry a small caseload of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:
- At least two years' experience in adult social care in the field of Mental Health.
- A good understanding of the range of Mental Health diagnoses and how these can present.

Desirable:
- Relevant professional memberships and/or specialist qualifications are desirable
- Qualifications or an interest in Psychology

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see the full Job description on our Website

Associate Director of Capital, Estates, Facilities 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of an Associate Director of Capital, Estates and Facilities:

• Lead the development and implementation of a Trust Board-approved Estates Strategy to ensure optimal property management

• Deliver substantial cost savings through in-house and outsourced service strategies

• Oversee capital development, environmental sustainability initiatives, and compliance with health and safety standards

• Manage logistics, fleet, and supply chain, ensuring efficient and cost-effective services across the charity

• Provide strategic oversight of the legal function and maintain a high standard of governance and compliance. Provide leadership across the directorate and line management to the senior team

• Work in partnership with outsourced providers and monitor an internal auditing procedure to measure the performance

About the Capital Estates & Facilities team:

In this role, you will lead a dedicated team including:

• Head of Legal Operations, Head of Property & Construction, Resources Manager

• People: Direct reports – 4; total team size – 28

• Financial Accountability: Revenue budget of £7m annually; Capital Programme of approximately £30m (phased £10m per year over three years)

What we’re looking for in an Associate Director of Capital, Estates and Facilities:

• An experienced, qualified Estates & Facilities Management professional with:

• Proven experience at a senior management level in a large, complex organisation, demonstrating strategic and operational leadership

• Strong background in contract negotiation, estates management, and compliance in facilities

• Knowledge of large service contracts, experience of successful contract negotiation and long-term contract management

• Specialist knowledge regarding compliance issues in estates, fleet and facilities

• Experience in capital planning and development with an ability to lead significant change management projects

• Expertise in environmental management, health and safety, and budget oversight.

• First degree or equivalent professional award in appropriate Estates and Facilities Management

You will also demonstrate:

• Leadership qualities with the ability to influence and inspire a diverse team

• Strong analytical skills and project management expertise

• Excellent communication and negotiation skills, fostering positive relationships

• Ability to challenge, confront and turn around any adverse performance

• Confidence to advise Senior Leadership Team and Board of Trustees

• Full UK driving license

What we can offer you:

• range of health benefits

• 25 days’ annual leave plus bank holidays, increasing with length of service

• Salary Finance, which empowers you to take control of your financial wellbeing

• and much more 

Interested? Here’s how to apply:

Application closing date: 5th December 2024

Virtual interview date: W/C 16th December 2024

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1.Anonymised application form

2.Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.

Redacted CVs may be accepted by exception.

We believe being an inclusive, diverse organisation - where we welcome diversity of thought, value individuals' experience and can reach and partner all areas of society - is crucial if we're to help more cats. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

The charity is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

Charity People are thrilled to announce we are working with The Funding Network to find a Partnerships Manager - a truly wonderful charity that builds connections that change the world. This unique role is central to a new era unfolding at The Funding Network, and will prioritise managing existing donors and building a thriving new network to increase impact for the organisations they support.

Their work is incredibly unique in the sector. The Funding Network are pioneering a model of engaged and collaborative philanthropy that bridges the divide between the most privileged members of society and the most marginalised. They facilitate real change for small charities, allowing them to grow, build their own new network of funders, develop their own infrastructure, increase support and ultimately increase their social impact.

The main facilitation is crowd funding events at which small charities pitch for funds and other forms of support. Events are hosted on a pro bono basis, and have been described as part TED Talk, part Dragons Den and part live auction. On any given evening, an audience might have the opportunity to support children impacted by parental imprisonment, families affected by knife crime, and asylum seekers facing homelessness. Audiences leave feeling inspired and uplifted by the people they've met, the work they have learned about and the difference they've made.

Partnerships Manager

• Permanent, 37.5 hours per week
• £40,000 - £45,000 - full time or part-time pro-rata salary
• Flexible and hybrid working policy with 2 days per week in central London office
• 26 days annual leave plus three days between Christmas and New Year and one for birthday, increasing to 29 days after two years of employment and 31 days after five years

Members find and select the charities The Funding Network support, and contribute approximately 80% of the funds raised at events, and make a vital contribution to core costs through an annual fee. This role will be central in shaping the future of donor partnerships by ensuring outstanding account management for their current network and expanding their base of individual and corporate members achieving greater impact.

About You

This role will appeal to fundraisers who thrive on building new connections, meeting new donors, and being close to the cause. There is incredible scope to see first hand the impact of The Funding Networks approach, helping small charities secure funding to kick-start their own exciting new journey of greater reach and allowing them to reach new heights.

The role will suit someone:

• With a record of fundraising from Corporate/philanthropy/major donor income streams and can demonstrate the skills to engage and inspire new prospects
• Who thrives in a small organisation, close to the cause and impact, and values the opportunity to collaborate and broaden their own experiences
• Can demonstrate great understanding of account management and new business processes
• Who is ready to shape their own strategy and make a lasting impact on the future trajectory of a charity
• Is an excellent communicator at all levels, and who loves talking with passion to inspire others

This is a standout role. I would love to share more with anyone interested in hearing exactly what is in store. Please drop me a message to request a job pack, set up a Teams call, and find out how you can apply.

Closing date for applications: Friday 6^th December

1^st Stage Interview: w/c 9^th December (Online)

2^nd Stage Interview w/c 16^th December (In person, Central London)

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you.

At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Ivy Rock Partners is proud to be working with CILEX in recruiting a new Chief Financial Officer, which will suit any candidates looking for a predominantly remote/working from home model. ( also option of 4 days per week)

CILEX is the professional institute for specialist criminal, civil and family lawyers and for paralegals. With over 17,500 members we are the second largest professional body in England & Wales as well as being in many dimensions the most diverse of the legal professions.

CILEX earns its income from a combination of membership fees, qualification-based education, examination fees and income from training and other products and services to employers of legal professionals and higher and further education partners. In addition to its annual revenues of c.£11m the institute holds assets of c. £10m of which c. £7m is managed by Barclays Wealth. The finance directorate combines the finance, compliance, IT and HR functions.

Since 2018 CILEX has been following a radical strategic plan that aimed to transform the standing of the profession to cement its equivalence to solicitors that was granted in changes made in legal services legislation from 2007 – 2014 by:

• Working with government and regulators to remove the final legislative and regulatory barriers to genuine equivalence.

• Developing a new qualification and apprenticeship standards that deliver a product better aligned to market requirements.

• Expand the membership proposition.

• Grow the institute through a programme of acquisition and product development

• Changing the delegated regulatory arrangements that govern the profession

• Transform the operating model and supporting technology that delivers our products and services

As we near the end of this transformation programme we have been making significant changes to the leadership and organisation of the institute to both improve accountability and ownership of performance and to build a culture that empowers leaders to deliver against a clear set of strategic goals agreed by the Board.

We now look to appoint a Chief Financial Officer who will report to the Chief Executive with a very specific brief aimed at ensuring we can maximise the return from the very significant investments we have made in product and technology and the recent acquisition of the Institute of Paralegals.

Key Accountabilities:

• Enhancing the capability of the finance function to operate independently of direct supervision in the day-to-day execution of core activities, processes and reporting

• Ensuring that the supporting technology is fit for purpose and enables the minimum amount of ‘double handling’ or reprocessing in core finance processes

• Taking ownership of working capital and developing a programme of debt re[1]payment that strengthens our balance sheet and enables further investment in product and technology

• Ensuring that the IT department and the core systems it supports are fit for purpose and exploited to the maximum to deliver lowest cost technology support for products and services

• Maximising the return from our cash assets over the long-term

• Ensuring a successful annual audit and the preparation of the Annual Report & Accounts

• Ownership of the risk appetite, risk management process and internal audit

• Ownership of the annual plan and budget process and the reporting of performance to the executive and the Board.

Direct Reports:

• Head of Finance

• Head of IT

• Head of Compliance

• Head of HR

The CFO is a senior member of the Executive Team and attends Board and the finance and audit and risk committee. They have a dotted line reporting relationship with the Chairs of both these committees.

Personal Capabilities:

Essential:

• A strong commercial understanding and experience of being a finance leader in a commercial environment.

• Fully qualified status (ACCA, CIMA or equivalent)

• An appreciation of operating and reporting systems and how to exploit their full potential

• Collegiate, approachable and willing to get involved in order to get things done

• An effective team coach and leader, able to set standards and help teams embrace and achieve them

• Able to work with a remote team that gets together occasionally.

Desirable:

• Experience in professional services

• Experience integrating financial system

Application Timetable:

• Application Deadline: Tuesday 3rd December 2024
• Shortlisting: Friday 6th December 2024
• First Stage Interviews: Monday 9th and Tuesday 10th December 2024
• Final Stage Interviews: 16th and 17th December 2024

​For more information about the role, please contact Phil Southern at Ivy Rock Partners for a confidential conversation.

We're looking for a kind, compassionate and resilient Team Leader to join our Learning Disabilities service in Newham.

£31,534.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
A Team Leader will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Implementing new initiatives and making sure all staff understand them.

What you'll bring:

Essential:
- Educated to degree level or equivalent

Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Decription