Jobs in WD6 1TG

Our Learning and Participation department seeks to inspire people to protect the natural world, train the next generation of experts, and extend our reach, ensuring that our Gardens and wider work are accessible for everyone.

This role is pivotal in maintaining the smooth operation of the Learning and Participation department, providing operational support and excellent customer service across its activities. The position involves close collaboration with our Schools, Community & Access Learning, Family Learning, and Guided Tours teams.

This role requires an Enhanced DBS check + Child Barred List.

About You

Our ideal candidate will be logical and methodical, with experience of planning, administering, and developing processes. They will have excellent verbal and written communication skills, with the ability to work well as part of a team to deliver a high-quality service and project a positive image of Kew

They will be able to manage conflicting priorities and work at pace, being proactive in raising issues and suggesting improvements. Whilst already possessing excellent IT skills, they will be open to new ways of working, and quick to learn new processes.

We expect interviews to take place in the first few weeks of January 2025.

As an operational role, this job is primarily onsite with some capacity to work from home, dependent on business needs.

About Us

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi. 

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

No agencies please.

Are you passionate about volunteer engagement and making a real difference in the world of healthcare? The Royal College of Radiologists (RCR) is looking for an experienced Volunteer Officer to lead the way we attract, manage and recognise the invaluable work of our volunteer community.

We have over 2,000 volunteers that engage with us and refer to these individuals as ‘Contributors’. The Contributor Officer will be our Volunteer Lead and will work alongside the Head of HR on the engagement, management and retention of volunteers across the organisation. As this is a new role, there is huge scope to think innovatively and apply your expertise to ensure our processes and ways of working deliver real value to the members giving up their time to work with us.

This is a unique opportunity to work closely with our contributors, ensuring they feel valued and empowered to contribute their expertise. If you’re keen to take a leading role in ensuring that we can engage and grow the group of doctors helping us to make a difference to patients’ lives, then we would love to hear from you!

What you’ll do:

• Develop and update an appropriate and consistent recruitment and selection process for Contributor positions, ensuring it provides flexibility to cater to the differing level of roles across the organisation.
• Work with the Marketing and Digital team to build and maintain a dedicated Contributor section of the website, designed to engage our key audiences and provide easy access to engaging information and content.
• Monitor application rates for key Contributor positions, developing our approach to ensure that the opportunities reach a wide range of members.
• Actively lead the RCR’s approach to engaging with Contributors.
• Conduct regular business partnering meetings with RCR staff who have management responsibility for key Contributors, advising on how to manage, support and engage the group.
• Actively input into the development of the RCR’s Customer Relationship Management (CRM) system and other relevant systems to ensure there is a single point of truth for all Contributor related data and that important information is recorded in an easy to access way.

What you’ll need:

• Proven experience of volunteer attraction, management and engagement.
• Experience of effectively managing a wide range of stakeholders.
• Experience of developing processes and policies from scratch to meet complex needs.
• Ability to work with data and identify issues and analyse the impact of solutions implemented.
• Effective problem-solving skills.
• Excellent communication skills.

If this sounds like an exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

The Royal College of Radiologists (RCR) is looking for an Examiner Engagement and Support Coordinator to ensure our examiners feel empowered, valued, and supported in their critical contributions to our exams.

The RCR is a professional membership body for Doctors who work in cancer care and medical imaging. Our examiners are clinical oncologists, clinical radiologists and other specialists, who work voluntarily as contributors developing exam questions, delivering assessments to candidates and shaping the future of FRCR exams. This role plays a vital part in ensuring that the clinical expertise needed to run the RCR’s exams is available via both UK and global examiners.

The postholder will have strong people skills with the ability to build good relationships, excellent communication and organisational skills will be key to your success. The post holder will be the first point of contact for potential new, and existing, examiners and will work closely with exam chairs and across all exam boards and committees, ensuring that examiners have the tools they need to deliver as an examiner alongside their clinical commitments, including alleviating any pain points. Examiner recruitment and coordinating induction and training - plus the set-up of meetings, events and panels - will form part of the workload.

As our Examiner Engagement and Support Coordinator you will deliver real value to those doctors who give up their valuable time to work with us. 

What you’ll do:

• Write and update engaging examiner recruitment materials such as terms of reference, job descriptions, scoring criteria and advertising communication.
• Actively promote examiner recruitment to UK and global audiences, including drafting text and ensuring that promotional recruitment materials are relevant and engaging.
• Build and develop mechanisms to communicate with examiners, ensuring they feel included in the work of both the exams team and the wider college.
• Support examiners with travel and accommodation bookings where necessary, in collaboration with the RCR’s appointed travel agent and the RCR’s Facilities function.
• Support committees by managing the logistical support for meetings and preparing quality agendas.

What you’ll need:

• Experience in providing administrative support and managing administrative processes, systems and procedures.
• Experience in financial administration, including the compiling of financial spreadsheets and monitoring budgets.
• Experience of committee procedures and processes, including preparing agendas and recording accurate actions.
• Experience using and maintaining a database or equivalent to store and retrieve information so that information is kept up to date and available
• Effective problem-solving skills.
• Excellent interpersonal skills with the ability to build and maintain relationships with internal and external stakeholders

If this sounds like an exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Who We Are:
Fuel Bank Foundation is the UK’s only national charity dedicated to helping people who can’t afford to pre-pay for their energy, ensuring they aren’t left without heating, light, or the means to cook.

Our mission is to:

• Help people escape immediate fuel crises.
• Empower individuals to stay connected to their energy supply.
• Influence governments, energy suppliers, and regulators to address the root causes of fuel poverty for good.

We are guided by our core values:
Empathy, Collaboration, Commercial Head & Kind Heart, Ambition, Bravery.

Who You Are:
Are you a creative storyteller with a passion for making a real difference? Join us as our Communications Executive and use your skills to help amplify our mission.

About the Role:
As Communications Executive, you’ll play a pivotal role in shaping and delivering our internal and external communications. Collaborating closely with our Head of Communications, you will create impactful content, manage digital channels, engage with media outlets, and ensure our brand and mission resonate with key audiences.

Key Responsibilities:

• Content Creation: Develop compelling written and visual content for multiple platforms.
• Social Media and Digital Presence: Oversee and grow our digital footprint.
• Internal Communications: Foster clear and engaging communication within the team.
• Media Relations: Build relationships with media outlets and secure positive coverage.
• Event Support: Assist in planning and promoting events and campaigns.
• Stakeholder Engagement: Connect with donors, partners, and beneficiaries.
• Brand and Reputation Management: Safeguard and enhance our public image.
• Administrative Support: Provide operational support for communications activities.

What We’re Looking For:

Qualifications, Skills, & Experience:

• Education: Degree in Marketing, PR, Journalism, or related fields is preferred but not essential with equivalent experience.
• Experience: 1-3 years in communications, marketing, or PR, ideally within the charity or public sector.
• Technical Skills: Proficiency in content creation tools, social media platforms, and CMS systems.
• Communication Skills: Outstanding written and verbal communication.
• Project Management: Ability to handle multiple projects and deadlines.
• Creativity: A flair for storytelling and design.

Personal Attributes:

• Empathetic and compassionate.
• Proactive, adaptable, and solution-focused.
• Culturally aware with a passion for social impact.

Why Join Us?
At Fuel Bank Foundation, people are at the heart of what we do. We’re committed to providing a flexible and supportive work environment where your voice matters.

We are proud to be a Great Place to Work and an accredited Living Wage Employer. Benefits include:

• Competitive salary.
• Enhanced pension scheme.
• 27.5 days annual leave (FTE).
• Benenden Healthcare plan.
• Access to Mental Health First Aiders.

Ready to Apply?
If you’re passionate about using your skills to drive meaningful change and want to help us combat fuel poverty, we’d love to hear from you!

#Communications #CommsExec #Comms

Supporter Data Assistant
Advancement
Full-time
Fixed-term (until 25 March 2025)
£28,144 per annum
Application deadline: 12pm (midday) on Monday 9 December 2024

The British Museum seeks a Supporter Data Assistant to contribute to its mission of offering an exceptional supporter-centric experience. The role is integral to maintaining and enhancing supporter relationships by assisting in key strategic tasks related to data management, gift processing, and e-communications. Reporting to the Supporter Data and Insight Officer, the assistant will coordinate data projects, manage event nominations, support internal working groups, ensure accurate gift entry, and uphold GDPR compliance.

The candidate should possess excellent interpersonal and data skills, thrive in collaborative settings, and actively contribute to supporter engagement initiatives. Additionally, duties include training new staff, preparing mailing lists and supporter credits, and participating in Museum events, sometimes outside regular hours.

Key areas of responsibility:

• Under the guidance of the Supporter Data and Insight Officer, to assist with the coordination of supporter data projects co-ordinate nominations for Museum event guest lists for members of the fundraising teams and other departments.
• To provide support to the Database Officer Email and Insight with projects relating to e-communications; support with building emails and cleaning data.
• To assist in the Advancement Operations Supporter Experience working group.
• To assist where appropriate and collaborate with other teams to ensure supporters receive the best possible supporter journey and experience with the Museum.
• To provide support with gift entry ensuring that gifts and pledges are entered onto the Raiser's Edge using the correct fund codes to ensure accurate reporting of a total fundraising income.
• Supporting the management of gift documentation.
• To assist in keeping the Advancement Engagement plan up to date, including keeping track of critical data deadlines required.
• To assist with the collection of insights, under the guidance of the Supporter Data and Insight Officer and Database Officer, Email and Insight.
• Be responsible for checking and supporting the collating of large sets of data.
• Play an active role at evening and breakfast events outside of working hours (time off in lieu will be given).

About you:

• Educated to A-Level or equivalent.
• Highly IT literate including Microsoft products such as Excel, and preferably with knowledge of CRM databases such as Raiser's Edge.
• Experience working at a charity or not for profit organisation, or in a creative industry.
• Strong attention to detail and ability to multi-task and prioritise effectively.
• Experience working proactively and methodically while managing your workload and deadlines.
• Excellent creative and problem-solving skills, with a calm and patient approach to explain research matters to others.
• Ability to work independently or as part of a team, and to work out of hours (time off in lieu will be given).

About the British Museum:

Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists such as Dürer, Michelangelo and Rembrandt.

You can view a selection of our impressive collection of prints and drawings in our

The Museum offers a competitive benefits package including:

• Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays
• Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
• Free entry to a wide range of museums and exhibitions
• Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections
• Interest-free travel, bicycle and rental deposit loans
• Professional and personal development opportunities
• Employee Assistance Programme
• Discounts on food and gift shop purchases

The interviews are expected to take place w/c 6 January.

Interim Contract Manager
Job type: Temporary
Duration: 3 months +
Hybrid Working: 4 days remote
Location: London, the nearest station, Holloway Road

Excited to announce an immediate opening for an Interim Contract Manager within the NHS. This is a unique opportunity to join a dynamic Complex Contracts team, part of the Chief Nursing Directorate.

The Complex Contracts team focusses on:

• Safeguarding adults and children
• Quality governance and improvement
• Person-centred commissioning for individuals, including children with complex needs, whose requirements cannot be fully met by local services.

Key Responsibilities:

• Managing a diverse portfolio of contracts, primarily in continuing health care (CHC), including care homes and home care providers
• Transitioning contract and performance management, along with supplier relationship management, to the Atamis/Health Family online system, based on the Salesforce platform.

What We Are Looking For:

We are seeking individuals who possess a blend of administrative skills, data analysis capabilities, and the ability to engage stakeholders and build relationships within the wider team.

The ideal candidate would have:

• NHS contract management experience
• Intermediate proficiency with Microsoft 365 products
• Experience with Atamis or similar procurement systems
• An understanding of CHC is beneficial.

If you would like to be considered for this role, you will need to be available immediately.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Location:
Flexible (with travel to Birmingham and/or London once a week or as necessary)

Salary:
£69,665 per annum (plus £3,250 London allowance if applicable)

Contract Length:
Approximately 12+ months (to cover maternity leave and allow for handover)

About the Role:
A large complex organisation with an income of over £150m is seeking an experienced and dynamic Interim Financial Controller to join their finance team on a maternity cover basis. This role is pivotal in ensuring the financial health and compliance of the organisation during a period of significant change and transformation.

Key Responsibilities:

• Lead and manage a finance team of 10, including 4 direct reports.
• Oversee the production of annual statutory accounts and manage the audit process.
• Ensure compliance with financial regulations and statutory requirements.
• Support major transformation projects, including cost reduction, local service offer, and tech/data initiatives.
• Manage large DB pension liabilities and prepare for the tri-annual valuation.
• Improve financial processes, particularly in cash flow forecasting and VAT calculations.
• Communicate effectively with senior stakeholders, audit partners, trustees, and executive directors.

Essential Criteria:

• Recognised CCAB (or equivalent) professional accountancy qualification.
• Significant experience in leading and developing teams.
• Extensive experience in managing financial and operational processes in the charity sector.
• Proven track record in producing or auditing annual statutory accounts.
• Experience of managing and delivering successful change within an organisation.
• Strong technical understanding of finance systems.
• Excellent verbal, written, and presentation skills.
• Ability to make confident decisions and solve problems effectively.

Desirable Criteria:

• Experience with Microsoft Dynamics 365 Business Central and Vena FP&A tool.

About the Candidate:
The ideal candidate is a team player with a great personality, capable of quickly building relationships and leading a team through change. You will have a strong background in charity finance and audit, with the ability to handle complex technical issues and improve financial processes. You will be comfortable working in a flexible environment and willing to travel as needed.

Application Process:
Interviews will be held ASAP (ongoing before advert closing date, may hire before the closing date). The successful candidate must be immediately available and able to start soon after, subject to pre-employment checks (DBS, credit, and employment referencing).

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our RBKC Mental Health Service in Kensington & Chelsea.

£28,538.40 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

To apply for this role, please complete the online application form and email a supporting statement

Your supporting statement should explain why you are applying for this role, and outline how your skills, knowledge and experience relate to the role, giving specific examples where possible.

The shift pattern for this role includes 5x 8hr shifts per week on a rolling rota of Monday to Sunday. This post involves some weekend and bank holiday working.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Understand the concept of Recovery and apply those principles to develop an environment and service that enhances recovery
Put the service-user at the centre of their support and promote optimism and hope for their increased independence
Act as a positive influence on service-users encouraging responsible behaviour and self reliance to people residing in the Service
Support people in a way that maximises their self-sufficiency and enables them to live independently upon discharge from the service
Support customers to maintain their tenancy
Carry out holistic assessments and devise appropriate recovery focused support plans, and comprehensive risk assessments in full consultation with service-users, their families/carers and other agencies
Ensure recovery focused support plans are created, reviewed, evaluated and amended in accordance with changing needs, presenting risks and individual preferences in order to promote recovery
Undertake key working responsibilities for a caseload assigned by the Team Leader/Service Manager
Be flexible and responsive to the needs of service-users as directed by their personal support plan
Provide recovery focused support to achieve personal goals/aspirations in partnership with service-users, family members and statutory agencies. To work with service-users on a one to one basis to achieve positive outcomes within the given service timeframe
Ensure ongoing assessment and management of risks within an attitude of 'positive risk taking'

For the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

At least an NVQ Level 3 in Health & Social care, or equivalent
Minimum of 3 years experience in working in mental health or other specialist social care services
Bring expertise in specialist areas such as dual diagnosis, substance misuse, hoarding or therapeutic interventions.

Desirable:

An understanding of care-planning processes and Models of Care within mental health
Knowledge of group and individual therapy

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About us

Mind in Tower Hamlets, Newham & Redbridge (Mind THNR) is a local Mind association and community mental health charity. We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.

Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported. We provide an extensive range of support services- including for those in crisis, through our work in Tower Hamlets, Newham and Redbridge.

The Role

We have an exciting opportunity to join us in the brand new role of Governance and Executive Officer.

You will provide proactive and efficient secretariat and administrative support to the Executive and Non-Executive Teams, working closely with the Leadership Team to support the fulfilment of their day-to-day tasks and strategic objectives.

The role includes supporting and organising meetings and reports, and minuting of executive meetings. In addition to general PA and administrative duties, you will provide a cohesive secretariat function to support the smooth and efficient operation of the Mind THNR Board and its sub-committees.

You will work closely with the  Leadership Team to set agendas, monitor action logs, and provide a high level of support to the Board. You will share collective responsibility for supporting the delivery of business objectives, through active engagement and collaboration with colleagues at all levels in the organisation

This role is flexible in terms of days and hours, although you need to attend Board meetings in person, once a quarter in the evening and committee meetings, which are also in the evening, but on line, so three evening meetings a quarter. We are based in a beautiful office in Tower Hamlets, with lots of outside space and a café, so ideally you would be present in the office two or three days a week ( if full time).

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. The majority of our staff and trustees have live experienced of mental health.

How to apply

You will need to:

• Submit a comprehensive CV and supporting statement

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification. 

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

Closing Date: Saturday 14December 2024

Interview date:  Thursday 19 December(likely to be in person)

You will also be required to provide proof of your eligibility to work in the UK.

We're looking for a kind, compassionate and resilient Night Support Worker to join our RBKC Mental Health Service in Kensington and Chelsea.

£13,676.00.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're part of one team? You'll feel at home here.

RBKC MH Night Support Workers enable people with mental health support needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
You will be working 2 shifts of 10 hours per week on a rolling rota. You will be required to work some weekends and bank holidays.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals.
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Support customers and colleagues during incidents calmly and professionally, following policies and procedures and escalation protocols and completion of incidents reports.
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Maintaining standards of cleanliness and hygiene at the service, cleaning the staff offices, communal areas, lounge, kitchen, corridors and disposing of refuse.
- Assisting in the recording and reporting of customer incidents
- Documenting support to customers by updating summary contact sheets, Detailed contact records, incident reports and handovers.
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks, fire equipment checks etc.
- Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
- Being responsible for the handover of key information between shifts
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
- Ability to adhere to Look Ahead's professional boundaries policy

What you'll bring:

- NVQ Level 2/3 or equivalent with some previous relevant sector work experience

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Are you an immediately available Accounts Assistant looking for part time work?

Are you passionate about human rights and equality for all?

Job title: part time Accounts Assistant

Hours: 22 hours a week - ideally spread 3 - 5 days a week

Location: A short walk from Cannon Street station

Duration: 3 months, possibly for longer

If so then this part time Accounts Assistant is the right role for you.

Working as part of the wider finance team you will support team in providing a timely and effective service to the wider charity.

Your day to day duties as part time Accounts Assistant will include;

• Process accounts payable invoices
• Complete weekly payment runs , sending remittance advise and process staff expenses
• Reconcile all purchase ledger and staff expenses accounts
• Accurately inputting income on relevant journals
• Complete month end reconciliations of bank, and supplier statements
• Reconcile credit card statements
• Prepare and post monthly prepayment journals
• Assist with year end process by ensuring all expenditure is correctly recorded

In this busy and diverse role, the skills you will bring to the position of part time Accounts Assistant will include;

• Prior experience of charity accounting
• Knowledge of accruals and prepayments
• Ability to work in varied and fast paced role
• Working knowledge of Sage Line 50

This is an exciting opportunity to work for a growing and meaningful cause and if you are interested in applying for the position of part time Accounts Assistant through TPP Recruitment then please do so by sending your CV to

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Assistant Accountant - Part time 3 days a week with QuickBooks experience

Are you an Assistant Accountant who has experience using QuickBooks, looking for your next new opportunity?

This is a newly created role for a £1.5million turnover charity based in South West London. You will be joining a small team, reporting to Merton Connected's Finance Partner .

This is a part time role.

Salary: £35,000 - £37,000 per annum (will be pro ratad for three days a week)

Hybrid: Going to their office based in Tooting / Mitcham once a week

Hours of work: 21 hours per week

Key duties and responsibilities will include:

Preparing accounts upto Trail balance

• Assisting with Quarterly accounts
• Maintaining accurate and up-to-date financial records using QuickBooks
• Liaising with external suppliers and customers
• Formulating and setting up supplier payment runs
• Preparing and Filing invoices, data entry
• Responsible for credit control
• Reviewing and posting staff and credit card expenses
• Managing all financial records and daily bookkeeping of the business
• Process Accounts Payable and ensure invoices are coded
• Preparing monthly Bank reconciliations and credit card transactions
• Assist with the budgeting and forecasting function
• Assisting with the preparation of Year-End audits
• Monthly payroll and pension duties

Candidates applying for this role must have the following:

• Excellent numeracy skills and strong verbal and written communication skills
• Strong organisational and problem-solving skills with the ability to multi-task
• Sound understanding of double entry book-keeping including month end adjustments
• If you have experience using QuickBooks it's a great advantage, or any other cloud based accounting system
• AAT qualified, holds a similar qualification or is working towards qualification

This role will be closing on 29th November, 2024

The client may decide to close the role within a week if they get suitable applications.

Candidates shortlisted will be requested to answer three questions as part of the shortlisting process

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Peer Support Operations Manager

Grade & Salary: PO2 SP 37, £37,888 per annum
Hours: Full-Time: 37.5 hours per week
Contract Type: Two-Year Fixed Term
Location: Hybrid; based at Kensington & Chelsea hubs, Monck St, GWS, and other community spaces in Harrow and Hillingdon
Reports to: Head of Community Services

Are you passionate about the power of lived experience in transforming mental health services?

As an organisation, we’re dedicated to creating a culture where mental health challenges are met with understanding, compassion, and innovative solutions. As Peer Support Operations Manager, you will oversee and develop a range of peer support services, ensuring that they deliver meaningful outcomes for people with mental health conditions. This is a pivotal role, combining operational management, staff support, and strategic development. If you are ready to make a lasting impact in mental health, we would love to hear from you. As the Peer Support Operations Manager, you will lead a team of Senior Peer Support Workers and Peer Support Workers to deliver high-quality services across various settings, including community and inpatient environments. The ideal candidate will be able to manage dispersed teams, work with diverse partners, and ensure the successful delivery of impactful peer support programmes. You will manage multiple workstreams, build strong relationships with NHS and community partners, and ensure services meet key performance indicators (KPIs).
 
You will: 

• Lead the development and delivery of innovative peer support services for people with severe or enduring mental health conditions.
• Support staff to deliver impactful peer support sessions and manage safeguarding and risk.
• Use your own lived experience of mental health challenges to inform service delivery and foster empathy.
• Build strong partnerships with NHS trusts and local community organisations to ensure integrated and holistic support.
• Oversee service monitoring, evaluation, and reporting, ensuring accountability and continuous improvement.

Why join us? 

• Lead a service that values lived experience as a vital part of recovery.
• Be part of an organisation committed to mental health innovation and inclusivity.
• Work with a collaborative team dedicated to supporting mental health in the community.
• Access tailored training and development opportunities to grow your skills.
• Play a key role in shaping the future of mental health peer support across London.

 
Benefits: 

• Hybrid-working if nature of role permits
• Learning and development opportunities
• Cycle to work scheme (interest free lone paid back 12 months period)
• Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
• Free eye test
• Flexible working
• Interest free loan, those in financial hardship

REF-218286

Tower Hamlets Community Connector

Job Title: Tower Hamlets Community Connector
Salary: £30,345 per annum (pro rata), including Inner London Weighting (30 hours/week: £24,276).
Hours: Part-Time, 30 hours per week
Contract Term: Permanent
Location: Open House, Bow E3, and across Stepney and Wapping Primary Care Network
Closing Date: 9 December 2024
Interview Date: 12 December 2024

About Us

Mind in Tower Hamlets, Newham, and Redbridge is a local charity affiliated with National Mind. We are committed to supporting individuals with mental health challenges through inclusive and accessible services, creating opportunities for connection, recovery, and resilience.

About the Role

As a Community Connector, you’ll support individuals referred by the Stepney and Wapping Neighbourhood Mental Health Team, helping them engage with services and activities. Based at our MindTHNR office and the Stepney and Wapping Neighbourhood Mental Health Team, you’ll build strong relationships, understand individuals’ interests and goals, and connect them to appropriate opportunities.

This role empowers individuals with serious mental illness (SMI) by supporting them to achieve their aspirations, access local services, and address key wellbeing factors such as housing, employment, and social isolation. You will also help identify wider issues impacting their health and wellbeing, such as debt, poor housing, unemployment, loneliness, and caring responsibilities, ensuring a holistic approach to support.

Key Responsibilities

• Provide one-to-one tailored support to help individuals set and achieve personal goals.
• Act as a local expert, connecting people with community services and resources.
• Collaborate with multi-disciplinary teams and community organisations to create robust care pathways.
• Use tools like health coaching and motivational interviewing to overcome barriers and monitor progress.
• Advocate for inclusion and ensure access to welfare, legal, and community services.

If you are passionate about promoting mental health and wellbeing, have substantial experience providing 1:1 support, facilitating wellbeing groups, and collaborating with communities, and possess a strong understanding of the diverse needs and inequalities in East London, we encourage you to apply. Submit your CV and supporting statement outlining how you meet the requirements of the person specification and your interest in making a meaningful impact to  Bernadette Keane