Jobs in WD6 1TG

Team: Finance

Location: Remote

Work pattern: Monday-Friday, 7 hours per day

Salary: Up to £53,353 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Senior Financial Accountant:

• To lead and manage the financial accounting function including accounts receivable and payable and VAT with a team of 6
• To oversee financial processing for the whole organisation
• To develop and operate robust financial controls
• To provide cash flow management and forecasting
• To support end to end process ownership and improvement across the Finance function
• To provide support to all finance system users
• To maintain and develop the finance systems

About the Finance team:

• This is a key role within the Operational Finance team which forms part of the wider Finance function of the charity.  The wider Finance team is made up of around 25 people. 
• We have recently implemented a new Finance system and are looking for opportunities to maximise the benefit of our investment through improved process, data and analysis.

What we’re looking for in our Senior Financial Accountant:

• Experience of managing a team of at least six people
• Experience of building statutory accounts from trial balance and administering accounting software
• Experience of managing a balance sheet
• Excellent people management skills with the ability to communicate effectively at all levels
• Experience of working within the charity sector
• Experience of working with large finance systems
• Ability to build and maintain positive working relationships
• Excellent organisational skills

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more

Application closing date: 28th November 2024

Virtual interview date: w/c 9th December 2024

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Team: Data & Analytics

Location: Homebased with travel for meetings & events

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £61,602 per annum

Contract: Permanent  

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Head of Data & Analytics:

• The Head of Data & Analytics holds overall responsibility for driving the strategic development of MIG’s supporter data-ecosystem and data services by maximising the efficiency of all fundraising and retail activities.
• This role will lead a highly performing and specialised Data & Analytics team responsible for developing, maintaining and utilising supporter information systems that adhere to sector-wide best practice and legal requirements ensuring analytics are at the heart of fundraising decision-making.

About the Data & Analytics team:

• We sit within the Marketing & Income Generation directorate
• Our team is responsible for providing the Marketing and Income Generation directorate with the data services required to attain its 10-year strategy by delivering an exceptional and reliable centralised support function across data operations and analytics.
• We currently have a team of 12

What we’re looking for in our Head of Data & Analytics:

•  Proven track record of building and leading a high performing and technical data and analytics team
• Proven experience of developing data systems and processes to increase efficiencies
• Excellent understanding of fundraising data operations, analytics and compliance
• Experience of setting and managing budgets, strategic and operational plans
• Experience working in the charity sector

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Please contact for a copy of the job description

Application closing date: 27th November 2024

Virtual interview date: 9th December 2024

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form

2. Video screening round

3. Microsoft teams interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

An exciting opportunity has arisen to join Westway Trust as an Adult Learning Tutor - Digital Skills, starting in January 2025.

Westway Trust is a community-guided organisation located in North Kensington which runs an adult learning programme of accredited and non-accredited provision across a range of subjects. We aim to enable people to progress in work, in learning and in life. Our learners come from a variety of backgrounds and have different prior experiences of learning.

The primary responsibility of the Digital Skills Tutor will be to design and deliver high quality, learner-centred teaching, and learning and assessment experiences to our employed and unemployed adult learners from Entry level to Level 1, while supporting the Adult and Community Learning Manager to achieve the Trust’s strategic objectives.

This is a part-time, term-time only role.  The working hours will be discussed and agreed at interview stage.

Key responsibilities of the role include:

Teaching

• Plan, prepare and deliver high-quality teaching and learning sessions, workshops, and tutorials in line with the curriculum requirements and the needs of individual learners, ensuring learning objectives are met
• Assess learners’ abilities and identify areas for improvement, tailoring teaching and learning methods and resources accordingly
• Rigorously monitor and track learners’ progress, providing regular feedback and implementing strategies to address areas of weakness or underperformance
• Set and mark assignments, tests, and examinations, providing constructive feedback to learners to support their learning and improvement
• Establish and maintain a positive and inclusive learning environment, actively promoting learner participation, motivation, and confidence in professional development
• Maintain accurate records of learners' attendance, progress, and assessment outcomes, ensuring compliance with regulatory and internal requirements

Administration

• To carry out and keep records of initial and diagnostic assessments, identifying areas for improvement, tailoring teaching and learning methods and resources accordingly
• To identify materials and equipment/resource needs to assist the provision of teaching and learning by students
• To develop differentiated Individual Learning Plans with students, monitor and track learners’ progress, providing regular feedback and strategically addressing areas of weakness maintaining up to date course files and submitting accurate data on attendance and achievement within agreed deadlines
• Preparing groups of learners for accredited assessment (exam or portfolio) & non-accredited assessment (RARPA), marking assessments and taking part in internal moderation and/or consultation meetings with appropriate Trust staff

Knowledge, Skills and Experience:

Essential

• Practical work experience as an ICT Tutor, demonstrating hands-on knowledge and skills applicable to real-world scenarios
• Experience of teaching adult learners and an understanding of appropriate teaching strategies in a similar role
• Experience of devising course outlines and schemes of work
• Experience of managing mixed groups of learners
• Knowledge and experience of working with a variety of exam boards
• Excellent communication skills, both verbal and written and the ability to work as part of a highly collaborative team

Desirable

• Understanding of the RARPA (Recognising and Recording Progress and Achievement in non-accredited learning) system
• Experience of working/teaching refugees and or asylum seekers
• Basic understanding of cybersecurity principles and practices to impart essential knowledge to students
• The ability to speak a community language

Qualifications:

Essential

• Level 3 or above subject specialism qualification, such as IT User Skills,
• A full teaching qualification for working in adult learning (DTLLS, PGCE or DET)

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Sick pay scheme
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Sunday 8 December 2024 when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended. 

We are now recruiting for a Helpdesk Support Engineer based at our offices in London. 

You will be working in a fast paced and busy environment providing a wide range of IT support ensuring the high-availability and continued advancement of systems for Stewardship customers and employees.

This is an ideal opportunity for a someone wishing to work in a small, friendly team, gaining experience and exposure to a variety of systems and play a significant part in driving forward our mission.

This role would suit either an individual at the start of their IT career looking to develop their technical skills as well as someone with more experience to bring to the team, this is reflected in the broad salary range. Please do talk to us to see how this role might fit your circumstances and ambitions.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Do you have a track record of leading and developing a Philanthropy function, with proven success in innovation and driving significant growth across a multi-million-pound portfolio?

We are looking for a new Head of Philanthropy and Trusts to be the charity’s strategic lead, further developing the Philanthropy and Trusts strategy for Dogs Trust and providing expert leadership in the development of our programme.

About this job:

In this varied and interesting role, you will:

• develop and implement a comprehensive fundraising strategy designed to maximise philanthropic income from HNWIs, trusts, and foundations, aligning with our overall fundraising goals
• provide strategic guidance and support to the Philanthropy and Trusts team, fostering a collaborative and results-oriented working environment.
• develop, test and implement a broad range of successful products and giving opportunities including, but not limited to the Philanthropy Board and Patrons Schemes.
• lead the identification and research of potential major donors, trusts, and foundations, creating tailored cultivation and solicitation plans to engage with them effectively. 
• oversee the preparation of compelling funding proposals, grant applications, and other fundraising materials, ensuring they are aligned with donors' interests and Dogs Trust's funding priorities.
• personally solicit and secure transformational 6-8 figure gifts for Dogs Trust’s work and inspire and support your teams to have the same level of ambition.

About you:

You'll be a strategic thinking, results orientated senior fundraiser, with a strong track record of leading and developing a Philanthropy function.  You’ll have proven success in innovation and driving significant growth across a multi-million-pound portfolio of major donors and trusts and foundations.

You’ll also have extensive experience of creating a positive culture, managing and motivating others to work successfully as a team, and you'll be skilled in developing and managing large budgets.

About Dogs Trust:

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

About the team: 

Over the next five years, we aim to significantly increase funds from charitable trusts and foundations, corporate partners and major donors. We are seeking an experienced leader achieve our ambitions and expand our work even further.

It is a huge opportunity to shape the future direction of our fundraising strategy, so if you are interested, we’d love to hear from you!

To apply for this position please click the APPLY NOW button. Our application process requires you submit a CV and a cover letter explaining your interest and suitability for the role. Please note, on rare occasions, we may close vacancies early if we receive an overwhelming response, so to avoid potential disappointment, please apply at your earliest convenience.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

As the Trust and Foundation Coordinator, you will support the International Programmes Department (IPD) by:

• Programme Development: Enhancing institutional funding to raise essential funds for Muslim Aid’s international humanitarian and development programmes through Trusts, Foundations, and Partner Offices.
• Quality Assurance: Assisting the MEAL Manager in developing and implementing effective MEAL systems to ensure quality service delivery across all programmes.

You will play a crucial role in this newly formed unit, working closely with partners, country offices, and donors to improve systems within the IPD and support the dynamic global programme portfolio of Muslim Aid.

About the Role:

1.  Lead donor mapping process for Trusts and Foundations. Continuously, update this mapping document regularly based on engagement with prospective donors.
2. Lead the proposal/concept development process for T&F and MA Partner offices submissions.
3. Support the Global Programme Development and Quality Assurance Manager in managing a portfolio of institutional donor grants relationships and implement donor engagement strategies for prioritised donors (including FCDO, UN agencies, USAID, SIDA, START Network, etc.).
4. Support the Monitoring Evaluation Accountability and Learning (MEAL) Manager to strengthen MEAL system globally. This includes ensuring high-quality data tracking progress, analysing data, and generating knowledge and documentation of best practices.
5. Work with Country Offices, Global Programme Development and Quality Assurance, Humanitarian and Programme units to support on disaster responses and associated appeals.
6. Support the unit in providing the development and implementing capacity development workshops for the IPD team, country offices, and partner offices either face to face or virtually.

About You:

To be successful in this role, you will need:

1. Educated to bachelor’s degree level.
2. Experience of successfully fundraising and dealing with institutional donors and international donors with a focus on Trusts and Foundations.
3. Experience and understanding of monitoring and evaluation of programmes; using quantitative and qualitative research data collected in support of programme development.
4. Significant experience and knowledge of effective budgetary control and grant management.
5. Good interpersonal and communication skills and ability to liaise effectively with people at various levels. Good tact and diplomacy at all times.
6. Strong and well-developed analytical skills coupled with strong bid and report writing skills.

Why you should apply:

Ready to make a global impact? Join Muslim Aid as a Trust and Foundation Coordinator and drive our humanitarian and development initiatives forward. If you excel in fundraising, grant management, and donor engagement, we want you on our team. Your expertise in monitoring and evaluation will ensure our programmes are exceptional. With outstanding communication and interpersonal skills, you will secure the vital funds that power our mission to support vulnerable communities worldwide. Become part of a dynamic, innovative team and make a difference. Apply now and transform lives!

Benefits you will enjoy working for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

The Alliance for Youth Justice is seeking a values driven, engaging and creative individual to join our small team to build the profile of the charity with our stakeholders and foster strong relationships with our members.

About the Alliance for Youth Justice

We bring together 80 member organisations, ranging from national charities to grassroots groups to influence policy, legislation, and practice. We champion a system underpinned by social justice and children’s rights and focused on long term positive outcomes. We aim to promote widespread understanding about the underlying causes of children coming into contact with the justice system, and champion approaches to enable them to reach their full potential.

Our work is underpinned by our core values and a commitment to equity, anti racism and justice. Across everything we do we strive to be Collaborative, Child-centred, Anti-discrimination, Credible, Independent and Tenacious.

The Role

As our Communications and Engagement Manager, you'll play a vital role building the profile of the Alliance for Youth Justice with our stakeholders and fostering strong relationships with our members. You'll be responsible for:

• Strategic Communications: Developing and implementing effective communication plans to reach diverse audiences, including policymakers, the public, and our members.
• Content Creation: Producing engaging content across various platforms, such as newsletters, social media, and our website, to promote our work and amplify the voices of our members and young people.
• Member Engagement: Building strong relationships with our members, organising events, and providing support to help them achieve their goals.

What We Offer

• Impactful work: The opportunity to contribute to meaningful change in the lives of young people.
• Collaborative and values driven team: A supportive and passionate team dedicated to our mission and values.
• Competitive Salary: A salary of £28,000 per annum for 4 days a week.
• Flexible Working: A flexible work arrangement to balance your work and personal life.

To Apply

If you're passionate about social justice and children's rights and have the skills and experience to make a difference in this role, we encourage you to apply. We recognise that historically marginalised groups may choose not to apply for a role they could be brilliant for because they don’t see themselves in every single element of the person specification. If you are interested in applying but aren’t sure that you have all of the skills and experience listed, please do still apply.

Deadline: 28th November 2024, 9.00am

Interviews will be held on 12th and 13th December 2024

Please download the recruitment pack and send your CV and covering letter outlining how your skills and experience align with the person specification.

Department: Marketing and Communications
Location: hybrid – a minimum of 1 day in our Aldgate, London office each week
Hours of Work: 37.5 hours per week
Contract: permanent, full time
Salary: £26,000 – £28,000
Closing date: Thursday 28th November at 11.59pm

Interview dates: Monday 9th and Tuesday 10th December

Annual Leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity, adoption, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to wellbeing app (healthy living tips and Bright TV )
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development committed (bespoke training, LinkedIn Learning etc)
• employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)

Background:

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

Purpose of the job/About the role

Join the Marketing and Communications team at Dementia UK in this exciting role, supporting the day-to-day management of our social channels.

As our Social Media Assistant you will work within our multi-disciplined team assisting in content creation, publishing, and community management. You will help to grow our social media presence through delivering our social media strategy with a focus on organic growth. Along with managing daily incoming comments and communications, you will help to identify social media influencers for our brand, especially on Instagram and TikTok.

To succeed in this role, you will have a passion for social media, with an understanding of user-centred content including previous experience in creating and publishing content for social media channels, such as video, still images and written content. Strong organisational and planning skills are essential, as well as the ability to build relationships and network effectively.

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our Culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

You would be joining us at a time when in the middle of last year, we launched our new identity as the Leadership Skills Foundation (previously Sports Leaders UK) alongside a new 5-year ‘Evolve’ strategy. Having navigated the challenges of the pandemic, the organisation has naturally placed an emphasis in recent years on retaining and sustaining the existing relationships we have with the 2,500 organisations (centres) that deliver our programmes.

Looking ahead, with new programmes and partnerships emerging, this role will now play a significant part in helping us expand the network of centres delivering Leadership Skills Foundation programmes and broaden the audiences we reach. Over the next few years, we aim to create an adaptable leadership skill offer that will increase our reach to more young people across, fully establishing the Leadership Skills Foundation as the trusted voice for leadership skills development.

We have ambitions to empower a more diverse range of young people with opportunities to develop essential leadership and life skills, regardless of their background. Having recently secured a strategic partnership with Sport England, this role will play a significant role in activating that programme, leading the co-ordination, engagement and management of local and regional stakeholders to deliver leadership programmes with identified target audiences, groups and individuals. 

The role will initially be a fixed term contract (to July 2027) but we aim to secure further funding for the role to extend.

You will act as an influential member of the organisation’s newly established Programme Delivery Team delivering the Programmes and Projects Strategy aimed at supporting growth, reach, and impact of Leadership Skills Foundation programmes among underserved and/or under-represented communities and individuals, which will in turn, benefit thousands of young people across the UK. 

This role will require someone with the ability to engage and inspire others, with strong and effective communication skills. You will need to be comfortable working collaboratively as well as independently and want to pro-actively lead on making a positive social difference to the individuals and groups benefitting from our programmes. 

Role title: Local Delivery Lead  

Reports to: Head of Programme Delivery 

Salary: £33,000 

Contract: Fixed Term to July 2027 with potential for future funding 

Location: Home based with some travel to other locations when required.

Hours: 36 hours typically 8.30 – 16.30. Monday – Friday. 

Role summary 

Main duties and responsibilities 

1. Responsibility for co-ordinating, engaging and managing local stakeholders to deliver leadership programmes with identified target audiences, groups and individuals 
2. Develop a shared understanding of the needs and barriers young people in underserved communities face in accessing leadership skill development and volunteering opportunities. 
3. Provide support to identified local delivery stakeholders to address and overcome these barriers to engage the target audiences. 
4. Identify and co-ordinate work with local delivery partners to create and activate local delivery area plans 
5. With support, develop and oversee the process and distribution of agreed programme delivery funding to local delivery partners
6. Deliver training, support and orientation to local delivery partners
7. Support identified stakeholders to test adapted leadership skill development programmes and learn from the delivery to inform future delivery. 
8. Establish a delivery feedback loop to inform the development of learning resources and programmes to overcome the needs and barriers young people in underserved communities face
9. Provide opportunities for the research plan, developed by the Programme Delivery Research Team, to be implemented to drive the improvement of strategic, business and operational planning and delivery
10. Provide connectivity between your work/engagement with delivery centres and the work of the Business and Market Development Teams
11. Capture and share best practice to support the wider adoption across community and partner networks
12. Work collaboratively with partners and stakeholders to successfully influence and deliver agreed programme objectives and key results 
13. Maintain a working knowledge and up to date awareness of the landscape and audiences the Leadership Skills Foundation works with and aspires to work with 

Key Relationships 

Internal 

• Head of Programme Delivery (line manager) 

• Programme Delivery Research Manager 

• Programme Delivery Research Executive 

• Innovation Officers 

• Finance Manager 

External 

• Local delivery centres and partners 

• Strategic partners including organisations such as Sport England. 

• Research and insight partners 

Skills, experience and knowledge 

Essential 

• Experience of supporting individuals/teams and organisations to deliver projects and programmes. 

• Confidence to act as the lead contact point for the local delivery of a funded programme. 

• Familiarity with delivering and carrying out operational workplans and working collaboratively with teams to achieve them 

• Effective resource management 

• Experience of proactively supporting and managing local and regional stakeholder relations. 

• Analytical thinking and evaluation skills

• Strong interpersonal, presenting and communication skills with the confidence and ability to adapt styles to different groups.

Desirable 

• A proven track record in leading and delivering purpose-driven programmes. 

• Experience of collecting and presenting data and insight. 

• Experience of supporting programme innovation, development, and design.

• An understanding of the sport and physical activity landscape in the UK. 

• Experience of delivering informal education or skill development programmes 

Personal qualities 

• The ability to engage and inspire others. 

• A confident, collaborative individual that wants to lead and make a positive social difference. 

• Pro-active with the ability to work on own initiative collaboratively and independently. 

• Effective and confident communicator. 

• Adaptable to operational requirements with an openness to give and receive constructive feedback as part of a growth mindset. 

• A creative, problem solver with a focus on the individuals and groups benefitting from our programmes. 

Ability to travel across the UK required 

We are working with a leading charity to recruit a Volunteer Support Administrator. This role offers an opportunity to make a meaningful impact by supporting the vital work of volunteers across the organisation's community networks.

The role
As Volunteer Support Administrator, you will be a key point of contact for volunteers, providing guidance and support through telephone, email, and video chat. You'll ensure enquiries are resolved promptly, records are kept up to date, and compliance processes, such as disclosure checks, are managed effectively.

Working closely with colleagues and volunteers, you'll also assist in arranging events, setting up webinars, and supporting compliance audits. This is a varied role that requires strong organisational skills, excellent communication, and a proactive approach to problem-solving.

About you
The ideal candidate will have:

Experience in a customer-facing or administrative role, ideally supporting volunteers.
Excellent written and verbal communication skills, with the ability to explain processes clearly.
Strong organisational skills and attention to detail.
Proficiency in IT systems and the ability to support others in using them.
A collaborative and inclusive approach to working with teams and volunteers.
Experience working in the charity or health sector and knowledge of compliance processes would be an advantage.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Digital Experience Manager

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

• £39,784 (outside of London); £42,087 (within London)
• 35 hours per week
• Permanent
• Home-based, with regular travel to London and Bristol
• Closing date: 8th December 2024
• Interview date: w/c 16 December 2024

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for a Digital Experience Manager with a background in managing and developing websites and digital products, as well as previous experience of line management, to join our friendly and expert Digital Team.

As the Digital Experience Manager, you will be responsible for creating and maintaining a high-quality, accessible and customer-focused online brand presence by optimising content, journeys and audience experience on our website and other digital platforms. By collaborating with specialists internally and externally across UX, UI, development, SEO, content strategy and content management, you will ensure that the overall digital experience meets brand goals and audience needs by being holistic and engaging and inspiring action. 

You will line manage the Developer and Digital Product Officer, providing engaging and motivating leadership, management and personal development support.

You will champion the voices of children and young people with cancer, and their families in everything you do. 

This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed. 

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• Lead on the digital experience strategy for the organisation. Using insight to design, implement, test, measure and optimise as needed.
• Product Ownership of the website experience and content strategy for the site, liaising with internal stakeholders as needed.
• Provide expertise around digital journeys, to continually optimise and improve these, across service delivery and fundraising activities.
• Own the overall roadmap for development on the website and work across teams to support the integration and adoption of third-party digital platforms. Prioritise functionality improvement across the team.
• Establish reporting dashboards and models to use website performance, user insight and other digital and campaign metrics to optimise and develop content and journeys, and to monitor the success of new improvements. P
• Develop our approach to user and audience insight and testing to inform improvements and decision making, use data and analysis to identify opportunities for improvement. 
• Lead on SEO, ensure our website content follows SEO best practice, and work on strategies to improve our position in search engine results pages. 
• Accessibility – ensure that our website meets accessibility standards both from a functional perspective and content design.
• Collaborate with teams across the charity on digital experience initiatives that align with overall business goals: manage the optimisation of our digital platforms and design customer-centric strategies that improve user experience, increase satisfaction and loyalty. 
• Take an active role in developing and embedding new ways of working, establishing relationships with other teams and work alongside the Head of Digital to raise the profile and understanding of the team across the charity.

What do I need? 

The key skills we’re looking for in this role are:

• Demonstrable knowledge and experience of website management, including managing agency relationships.
• An understanding of end-to-end customer journeys and delivering excellent and engaging user experiences. 
• Working with content management systems and optimising content for SEO.
• Using GA4, monitoring and reporting on trends and interpreting data for action.
• Experience of project managing website development, including scoping, briefing, testing and deployment.
• Involving people with lived experience through co-creation, co-production and evaluation.
• Experience of line managing people and an ability to motivate a team.
• A confident collaborator, able to influence, negotiate and build positive working relationships. 
• A good understanding of accessibility standards for technical development and content design.
• Financially astute, contribute to setting budgets and overseeing spend. 

What will I gain?

 For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

You may also have experience in the following: Digital Marketing Executive, Online Marketing, Email Marketing, Digital Marketing Co-ordinator, Digital Marketing Specialist, Executive, Social Media, SEO, SEM, PPC, Marketing Analytics, Digital Content Manager, Website Development Coordinator, Digital Experience Specialist, Online Content Administrator, Web Content Coordinator, Digital Engagement Officer, Digital Content Strategist, Website Operations Coordinator, Digital Solutions Specialist, Online Experience Manager, etc. REF-218 191

We are urgently recruiting for an Interim HR Business to join our non-profit client, based in South London for a period of 5/6 months. Reporting to our Deputy Director of HR, you will be a key co-ordination point for an HR service integration between two parts of our organisation, acting as a key conduit between the management teams and the HR service. This will involve close working with all parties involved, including identifying business needs, and working to fix/unblock any HR related issues across recruitment and wider resourcing activities, as well as supporting the delivery of related project work covering the breadth of HR, L&D and OD.

We require someone with an ability to self-start and a pragmatic approach who can resolve problems efficiently and at pace. As our interim HR Business Partner, you will be able to quickly identify risks and priorities, exercising good judgements about when to intervene in operational matters (such as particular ER cases, recruitment campaigns or other resourcing matters) and how to cut through complexity to deliver practical solutions. You will be experienced in working with stakeholders, helping management teams adapt to new ways of interfacing with a changing HR service and you will a key support on the rollout of HR initiatives, such as new approaches to appraisals, e-learning platforms and employee/manager self-service development.

This role requires a minimum 3 day on-site presence in South London.

OVERVIEW 

If you are someone happy to take initiative, act as a service provider to our insiders, lend your hand to anything/everything with regard to building the organisation and are drawn to the idea of helping bring to life an ambitious new social enterprise, then we hope you will consider applying.

We believe that corporate ‘Insiders’ have been under invested in, under-utilised and often under-estimated in conversations about how we support a just transition. 

You will be the only staff member but have a lot of brilliant people around you to provide support and we hope that with your support and leadership we will grow to a team of 3-4 over the coming 18 months. 

We are looking for a self-starter who will flourish as a facilitator of insider groups, as a recruiter of Insiders, as an advocate and sector-builder for the insider community and as someone who can put the building blocks in place for an organisation that is set to grow and flourish.

To begin with, you will be hosted at non-profit Impatience Ltd who are providing hosting support to Impatience Insiders. 

PERSON SPECIFICATION 

We are looking for someone with at least six years of professional experience who is: 

1. Confident in supporting bold movement building and encouraging people towards action;

2. Able to work delicately in high trust environments; 

3. Able to work collaboratively with partners; 

4. Energised to search and recruit for Insiders from a ‘cold’ start (e.g. building new relationships on Linkedin, etc.); and 

5. Able to help build the ecosystem which we are a part of.

We are definitely looking for an all-rounder and do not have a particular experience set in mind. We expect to get applications from people from a range of backgrounds including those who have worked in large professional services firms, civil society building, community organising, programme management, financial services, social entrepreneurship, consulting or public affairs. 

We will be looking for people who have had to build things from scratch and are used to working with diverse stakeholder groups and holding a strong sense of purpose.

The essentials:

1. You care deeply about the social and environmental challenges the world is facing and can see how industry can play a critical role in impacting these issues;

2. You are a confident project manager - you must have a knack of keeping things organised and on track, being able to write clearly and distil information; 

3. You are a keen researcher who likes learning about new topics and presenting information back in written documents and briefings;

4. You are committed to facilitating and organising in ways that support diversity, equity and inclusion;

5. You have some facilitation experience and are comfortable building trust with individuals as well as holding space for confidential and sensitive conversations in groups. You have experience of supporting people to work through challenges and differing opinions to get to points of agreement and action;

6. You are happy researching and approaching potential partners, Insiders, etc. without warm introductions and building a new community around this work;

7. You are able to work independently with only light-touch support, self-start and manage competing priorities and multiple groups of stakeholders.

Helpful but not essential experience/skills: 

1. A background and experience of working within food systems; this could be through having worked hands-on on farms, in the public sector on agriculture policy, on corporate sustainability strategies, or through a master’s degree; 

2. A background in project management, public affairs, and relationship management;

3. A background in movement building, community organising, facilitation and/or advocacy;

4. Experience in fundraising and partnership building;

5. Experience in sales, recruitment, hospitality and/or training;

6. Experience of working in and pushing for change in large organisations.

You will have a few key aspects to your work: 

1. Own and organise the Insiders group. This will include seeking new members to expand our Insider group, while retaining current members by ensuring meetings and work are relevant, interesting and beneficial for members;

2. Work with partners to turn insider insights into campaigns to influence change within the sector;

3. Help plan and deliver the UK’s first ‘Insider Summit’ where we bring together people doing insider work across a range of industries and forms;

4. Seed and support new insider groups;

5. Help develop the methodology for insider group development;

6. Build relationships with potential funders and pitch for further core or project-related funding; 

7. Project-manage external agencies that are conducting delivery work for each project, from conception through to delivery and dissemination with civil society organisations, government, media and/or investors.

For the right person, this will be an amazing experience that allows them to learn as they lead work and accelerate into a space where their knowledge and insight is directly impacting progress towards transforming the UK food system and other industries. 

We’re flexible about location (within the UK), hours and type of experience, our priority is to find the right person to lead this work who is ready to hit the ground running and has both the track record and skill set to make a success of this. We are committed to having a team that is made up of diverse skills, experiences and abilities and so if you are not 100% sure that you meet all the requirements but believe you could excel in this role, we encourage you to apply and use the application cover letter to tell us about your experience and what you hope to bring to this role. 

The Impatience Ltd leadership team can be seen at: impatienceltd. org/our-team. 

This project has Jake Hayman as the lead board sponsor as well as active involvement in oversight and management from Farhana Yamin and Aditi Shah.

The organisation is very much at a start-up stage with our only major funding coming to support this key role and one fellow team member over the next 12 months which is why this is an initial 12-month contract. 

We hope the track record of the leadership team in building multiple successful thriving organisations will give candidates some confidence that this is an organisation that can grow and thrive and provide amazing opportunities to stretch themselves, provide career development and build their skills.

Only candidates with the right to work legally in the UK will be considered

The Elise Pilkington Trust was set up in 1979 to support two causes; equine welfare and to support elderly charities. Since the Trust was established more than £5.8m has been granted to these good causes.

We are looking for a Trust Administrator who can look after the day to day running of the charity. This will include dealing with & processing grant applications, arrange trustee meetings, ensure the trust are complying with Charity Commission guidance, maintain the Trust's website and email accounts as well as the usual day to day office management.

The role is based from home and the hours will vary with work peaking around the two trustee meetings each year, however on average the work will require around 14 hours per week. Ideal applicant should be within easy commuting distance of London.

There will be a requirement to attend around 2 to 3 trustee meetings each year usually held in central London.

The salary is £11,600 with 6 weeks paid holiday.

Deadline for applications is 1st December 2024

Only canidates invited for interview will be contacted