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Closing tomorrow
Prospectus, Greater London (On-site)
£25.09 per year
Posted 1 week ago
International Federation of Gynecology and Obstetrics (FIGO), London (Hybrid)
£27,000 - £29,000 per year
Posted 1 week ago Quick Apply
Closing in 7 days
Royal Shakespeare Company, London (On-site)
£48,000 - £53,000 per year depending upon experience
Posted 1 week ago
Air Cadet Charity CIO, Remote
£35,000 - £40,000 pro rata
Posted 1 week ago Quick Apply
Closing in 5 days
NFP People on behalf of Stroke Association, Remote
Circa £30,100 pa (inner £3,950 pa / outer £2,100 pa) may be applied
Posted 1 week ago
Page 49 of 87
London, Greater London (Hybrid) 4.4 miles
£23,500 - £25,500 per year
Full-time
Permanent
Job description

Do you have experience in customer service and love speaking to people? Do you want to help deliver an excellent supporter experience? If so, come and join our London team and contribute to the incredible work that we do across Sue Ryder.

The Supporter Services & Standards Assistant will be a key team member of a busy Supporter Experience, Data and Insight Team in London.

You will be responsible for:
• Responding to supporter queries, questions, and complaints across multiple channels.
• processing and reconciling fundraising income at Sue Ryder.
• Thanking supporters for their donations and assisting with the delivery of supporter journeys, or aspects of supporter journeys.
• Assisting with the management of compliance and best practice at Sue Ryder.
• Responsible for the day-to-day maintenance of the Fundraising Database

About You
The successful candidate will have excellent communication skills both written and verbal. You will be organised with the ability work with key stakeholders to identify solutions. Ideally you will have experience with fundraising databases, Raisers Edge or RE NXT with excellent attention to detail and an understanding of the importance of data quality.

This is an excellent entry level opportunity for a capable and proactive individual to advance their career and learn about all aspects of Supporter Care.

Competitive Benefits Package

- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.

Closing date: 29th July
Interview date: TBC

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage 

If you want more than just a job, we want you. Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Application resources
Posted on: 19 July 2024
Closing date: 29 July 2024 at 13:44
Job ref: 6225
Tags: Administration,Advice / Information,Fundraising,Customer Service,CRM,Customer support,Data Entry,Database Management,Information Management,Direct / Supporters,Individual Giving