Jobs in Tiverton

Role description

 The Research Programme Manager (RPM) is a key member of the HACT Services Team, with responsibility for successfully managing the delivery of research and consultancy projects across HACT’s Services portfolio. HACT’s Services portfolio has four key workstream, including: social value, health, data and housing and communities.

The RPM role involves the design and development of research and consultancy projects; set up and ongoing management of these projects; and effective engagement with HACT colleagues and Associates, partners and other stakeholders to ensure that work is delivered to a high standard of quality. The ideal candidate will bring strong programme management skills, interest in HACT’s areas of work, and a proven track record of managing research and consultancy projects throughout the project lifecycle.

Responsibilities

 Key responsibilities include:

• Leading on the design, set up, management and delivery of multiple research and consultancy projects across the HACT Services portfolio.

• Implementing robust project management processes and protocols, in line with best practice. This will involve routinely reviewing risks, issues and progress and taking actions as necessary to ensure minimum impact on project deadlines.

• Developing and implementing appropriate research methodologies, evaluation

strategies and research tools and analysis into research and consultancy projects.

• Leading on the production of high-quality research and consultancy project outputs, including formal outputs, informal progress updates to customers/partners etc, with input from the Head of Services and other colleagues as relevant.

• Providing support to project teams, including Associates, to ensure work is delivered to time and quality expectations, and within budget. This will involve coordinating and managing resources and information flows and ensuring quality assurance process take place on project outputs.

• Liaising with customers to set up and deliver projects, including leading on initial scoping work and development of project plans, progress meetings with customers and functioning as the nominated key project contact at HACT.

• Working with HACT’s communications team to develop powerful case studies, highlighting successful outputs and outcomes of the projects.

• Supporting income generation, in collaboration with other HACT staff, including contributing to research tenders and developing project ideas.

• Representing HACT with key stakeholders and at sector events.

• Staying abreast of issues in the social housing, built environment and health sectors, and feeding these into HACT work.

• Undertaking any task that may be requested from time to time that may be consistent with the nature and scope of this post.

• Travel and occasional overnight stays across the UK will be required.

Skills and Experience

Essential 

• Minimum three years of experience of managing the delivery of research and/or consultancy projects to meet funders’ requirements, including to time and quality
• expectations, within budget.
• Strong Project Management skills, with the ability to manage multiple projects and project teams simultaneously to tight deadlines.
• Strong organisational and planning skills, that ensure work is effectively prioritised to meet deadlines.
• Excellent time management, with the ability to work on multiple projects
• simultaneously and to tight deadlines whilst maintain quality.
• Ability to develop and utilise appropriate quantitative or qualitative methods and tools to support high quality research and analysis.
• Proven skills in writing for and speaking to a range of audiences to ensure impact
• Well-developed communication and interpersonal skills with the ability to engage a range of audiences, stakeholders, funders and partners using different media.
• Experience in developing research proposals and track record of securing funding.
• Ability to work under own initiative, be flexible, and have a proactive approach to problem solving.
• Understanding and application of a range of research methods, including qualitative and quantitative methods

Desriable

• Experience of working in the social housing sector, built environment sector, community sector, or voluntary sector.
• Understanding and application of different evaluative approaches, including process and impact evaluations, Theory of Change
• Understanding of social housing, build environment, community, health or social impact

About HACT

 HACT’s products, services, consultancy, and research helps organisations to:

• Calculate social return on investment with rigour by using our Social Value Banks.

• Broker housing and health partnerships, demonstrate the importance of housing in delivering health outcomes and integrate housing into the delivery of health services.

• Measure impact, understand communities and demonstrate the value of community investment work through our insight tools.

• Provide a forum to network with partners to complement and strengthen success of delivery through our Centre for Excellence in Community Investment.

• Connect, share ideas and innovation, and develop sector specific tools such as the UK Housing Data Standards.

• Identify cost benefits, evaluate performance, and deliver strategic insights.

We are a deeply committed team, working with individuals and organisations who share our vision for impact, innovation, and collaboration within social housing and beyond.

Do you have proven experience of managing CRM databases with a good understanding of how to configure, maintain and develop systems to support business strategy, processes and reporting requirements? Then join Shelter as a Supporter CRM Manager and you could soon be playing a crucial role at the heart of our Business Enablement team.

About the role

Right now, we’re looking for a database expert with experience of managing and developing CRM systems such as Microsoft Dynamics or Salesforce. Day-to-day, you’ll be responsible for engaging a diverse database community, helping them to get the most out of the system and working together to identify system improvements.  Using your experience of effective Helpdesk management you will provide an excellent support service to our CRM users.  We’ll also rely on you to ensure business requirements for CRM changes are properly gathered, understood and translated into efficient and effective technical solutions and tested thoroughly before deployment.  Exploring new ways to improve the quality of the data, you’ll be proficient in data quality monitoring and able to interrogate and update large data sets when required – all are aspects of this interesting and varied role.

Apply to be part of our team and be the change you want to see in society. 

Benefits  

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. 

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own. 

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. 

About the team 

This role sits within the Business Enablement team within Shelter’s Technology & Data (T&D) Department, which is made up of 30+ people based across the country with bases in London, Sheffield, and Edinburgh. The T&D Department is accountable for developing and leading Shelter’s technology and data strategic priorities, providing a secure infrastructure, management of data and insight to underpin strategic outcomes, delivery of technology change projects, data governance and the provision of support for a range of software, systems, and platform tools. 

About Shelter 

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. 

We exist to defend the right to a safe home. Because home is everything. 

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. 

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. 

Safeguarding statement 
 
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.  

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. 

Salary: £41,503 - £50,632 per annum
Location: Flexible (Remote or Office-Based with occasional travel)
Contract: Full-Time, Permanent
Closing Date: 16th January 2024

An exciting opportunity has arisen for a Senior New Partnerships Manager to lead the acquisition of high-value partnerships and contribute to the development of a robust corporate fundraising strategy.

The successful candidate will focus on securing Charity of the Year partnerships valued between £400k and £10m. They will also oversee the work of a New Partnerships Manager managing a pipeline of opportunities worth £150k to £400k. This role involves engaging with senior corporate stakeholders across various sectors to develop innovative and meaningful partnerships.

Key Responsibilities:

• Build and maintain a pipeline of high-value prospects, cultivating relationships with senior corporate contacts.
• Develop compelling partnership propositions aligned with organisational objectives.
• Contribute to achieving ambitious income targets through strategic planning and targeted business development efforts.
• Oversee the delivery of impactful Charity of the Year applications and pitches.
• Line manage and mentor a New Partnerships Manager, supporting their professional development.

Person Specification:

The ideal candidate will have:

• Proven experience in securing new partnerships and income through high-value relationships.
• Excellent written and verbal communication skills, with the ability to deliver persuasive pitches and presentations.
• A target-driven and proactive approach, with strong organisational skills.
• Line management experience, which would be advantageous but not essential.

This role offers the opportunity to join a passionate and collaborative team, contributing to impactful partnerships that drive meaningful change.

Applications should include a CV and supporting statement submitted by 16th January 2024.

If you would like to receive a full job description for this role with details on how to apply, please contact Hannah Laking at Harris Hill.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About us:

The Humane League UK is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action. 

We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years. 

Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.

THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger. 

We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.

​We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.

You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.

If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.

The position:

The Humane League UK is looking for a Digital Marketing Coordinator to drive impactful change for animal welfare through strategic digital marketing efforts.

This role focuses on managing our digital marketing efforts to grow and engage our supporter base. The successful candidate will be responsible for managing paid social activities and ad campaigns across platforms such as Meta and Google. You will also oversee our website’s content management and SEO, contributing to our mission by driving impactful, data-informed decisions.

This role reports to the Digital Communications Manager and will play a key role in shaping and delivering our digital communications strategy.

We will be holding a webinar on Wednesday 8th January at 7pm GMT for you to find out more about the role and to ask any questions you may have. The webinar will be hosted by Hannah Yates, Head of Communications and Holly Spindler, Digital Communications Manager. If you’re interested, please register by following the apply button.

Who you are:

The ideal candidate is passionate about digital engagement, enjoys diving into performance metrics, and has a strong desire to make a positive impact for animals.

As a self-starter, you will have the ability to manage your work independently and collaborate effectively across teams. Your technical skills include a good working knowledge of HTML. You thrive in a fast-paced environment, enjoy working both independently and as part of a team, and can manage multiple tasks efficiently.

Primary Responsibilities:

• Create, launch, and manage ad campaigns on Meta and other platforms including YouTube and LinkedIn to grow and engage our supporter base.

• Collaborate with our Digital Communications and Engagement Coordinator to ensure our action and acquisition driving pages on our CRM, Engaging Networks, are integrated into our website.

• Measure impact and performance of ad campaigns through detailed analytics, ensuring optimisations are made for maximum effectiveness.

• Manage and optimise our Google Grant account, ensuring compliance and performance.

• Oversee website content management, including writing and uploading blogs and creating or updating web pages.

• Measure and report on website traffic, audience behaviour, and engagement metrics.

• Develop and implement SEO strategies to improve website visibility and search rankings and optimise conversions.

• Collaborate with internal teams to ensure our digital marketing efforts align with organisational goals.

In addition:

• Update the wider team on digital marketing progress and insights.

• Participate in team meetings including note-taking and facilitation.

• Attend in-person workshops several times a year.

• Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement.

• Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level.

• Perform any other duties assigned by the Digital Communications Manager or Head of Communications.

Essential Skills and Experience:

• Demonstrated experience in setting up and reporting on paid ads on Meta and Google.

• Proficiency with website analytics tools, particularly Google Analytics 4 (GA4).

• Solid knowledge of SEO and a good working knowledge of HTML.

• Familiarity with website user experience (UX) principles.

Desirable Skills and Experience:

• Experience with customer relationship management (CRM) systems.

• Experience with content management systems (CMS).

• Copywriting skills.

• Understanding of web content accessibility guidelines (WCAG).

• Experience working with Google Grants.

• Awareness of the evolving digital landscape and emerging digital trends.

• Familiarity with Looker Studio and Google Search Console.

• Experience with YouTube ads.

For full details of the role, including the key competencies we see as the the most important requirements for being successful in this position, please visit our website by following the 'Apply via Website' button.

Hours:
This is a part time position of 22.5 hours per week (0.6 FTE), worked between Monday and Friday over a minimum of three days, with the working pattern to be agreed.

From 1st July 2024 we are piloting a four day working week across the whole of the UK organisation. This pilot is planned to run for 12 months, at which point a decision will be made by our Board of Trustees as to whether this will become permanent. Success of the trial relies on the organisation being able to achieve the same or improved level of impact in four working days as five, with staff experiencing either the same or improved levels of wellbeing.

During the four-day week pilot, this position will remain at 22.5 hours per week, worked between Monday and Thursday over a minimum of three days, with the working pattern to be agreed. With the organisation's full-time hours changed to 30 from 37.5 during the four-day week pilot, this role will be 0.75 FTE during the trial, with the salary increased accordingly to £26,903.

This will constitute a temporary change to the successful candidate's contractual terms. If a return to a five-day week is decided, the FTE and salary will revert to 0.6 and the equivalent pro rata amount of £21,523. In the event that THL UK considers before the end of the trial period that the trial is having an adverse operational impact, we reserve the right to bring the trial to end on one month’s notice.

Good to know:

You will have access to:

• ​A fully remote work environment and team (all equipment is provided)
• A 4 day working week (note: this is a year long pilot until July 2025 when its continuation will be assessed)
• A pro rata share of 25 days leave plus Public Holidays (reduced proportionately during four day week trial)
• ​Flexible working hours
• ​A workplace pension
• An annual learning and development budget
• Support for mental and physical wellbeing 
• £25 per month reimbursement towards home working costs

At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.

We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome

Our employees all work remotely but still enjoy a supportive, collaborative environment.

For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Digital Marketing Coordinator salary please the attached document.

All applicants need to be:

1. ​Fluent in written and spoken English.
2. ​Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
3. ​Committed to our mission to end the abuse of animals raised for food.

The Process:

All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.

Our full interview process comprises of the following stages:

• A skills test to give us an opportunity to see your skills in action (completed remotely).
• Join an online interview (via video call) so we can learn more about each other.
• Final Interview (via video call as above)

For full details of our recruitment process please see the attached document. 

Do you want to work for an inspiring conservation charity? We are looking to recruit a home based Individual Giving Manager, to lead on developing multi channel campaigns and foster effective stewardship for regualr donors.

This is a home based with requirement for occasional travel.

The Charity
A passionate, collaborative charity dedicated to fighting climate change and restoring natural landscapes for bio diversity to thrive. They have a staff of c70 people securing £4M last year.

You will be joining an inspiring organisation, known for its commitment to promoting a diverse and inclusive workplace where everyone is valued and feels comfortable to be themselves. They also offer fantastic benefits, including; flexible working, 28 days annual leave (plus bank holidays), 8% pension contribution and a variety of opportunities for skills development.

The Role

• Manage a small team of two to create and deliver inspiring multi-channel fundraising initiatives and campaigns to raise over c£700k from individual donors
• Develop and implement an effective stewardship process
• Develop and implement plans to increase repeat giving and maximise potential from one-off donations.
• Work with the Philanthropy and Partnerships team in the development of a mid-value giving programme
• Produce fundraising campaign briefs setting out objectives and KPIs

The Candidate

• At least three years working in an Individual Giving fundraising environment
• Knowledge and experience of a wide range of giving platforms and working knowledge of CRM databases
• Ability to develop, plan and implement fundraising plans and strategies to meet income targets and deadlines
• Ideally line management experience
• Experience of writing inspiring and compelling appeal copy

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We are excited to announce that we are looking for a motivated and compassionate veteran with experience in addiction recovery, mental health services or veteran welfare to help us expand and develop the SMART Veterans Programme in Scotland. We will be actively interviewing for this role as suitable candidates come forward, so we reserve the right to stop accepting applications earlier than the stated deadline.

You need to have experience of working with vulnerable people, or in supporting the welfare of individuals, ideally military personnel or veterans. Facilitation of meetings, training and group sessions is essential as is your knowledge of the needs veterans have when they leave service. You should have knowledge of best practice in facilitation and possess good presentation skills. Knowledge of what addiction recovery is and how recovery programmes work is important with knowledge of the SMART Recovery 4-point Programme being highly beneficial.

We accept applications from individuals who have lived experience of addiction either directly or through family and friends, and be able to demonstrate living a balanced life. You need to demonstrate excellent communication and organisational skills, be able to motivate yourself and others and manage your time efficiently. Self-motivation is crucial as this is a home-based role with lots of virtual meetings. We will also consider a secondment from existing employment elsewhere.

Experience working with or being a volunteer is essential and experience of delivering training would equip you well for the role. The ability to support people with adverse lived experiences in a grounded manner and be able to provide support within professional boundaries is very important. Giving and receiving feedback, gathering data and other evidence to inform service development, and exercising reflective practice are all essential attributes.

The role is home-based, and you will be provided with all office equipment and a travel budget as needed. In order to manage your time and travel effectively you will need to be comfortable forming and developing relationships online, attending and hosting meetings via zoom or MS Teams (this is both business meetings with partner organisations and mutual aid recovery meetings). You will be required to conduct national travel and occasional overnight stays, visiting SMART meetings and facilitators in your area delivering a package of support to facilitators and our partners, helping the charity to grow by helping to generate new business. There are also team development residental trips away with the SMART team every year.

In addition, you will contribute to the global development of SMART Recovery via veteran orientated projects identified by SMART Recovery International. It is essential that you can travel and work flexibly to meet the needs of the role.

This role will be pivotal in contributing to FEI’s communications strategy, focusing on high-quality content creation across social media, personal stories and other written, designed and video formats.  

Scope of the role: 

The Digital Content & Communications Officer is responsible for creating content across FEI’s communications channels, inspiring individuals organisations alike to get involved in the face equality movement. 

This is an exciting new role within a fast-paced, growing organisation. The ideal candidate will be creative, passionate about communications, with attention to detail. The role will be varied, working across campaigns, partnerships, storytelling and our membership programmes. With a primary focus on social content, this role will also contribute to campaign development, newsletters and blogs. 

There will be freedom for creativity and trying out new ideas, with a focus on personal development through training and ongoing support by working closely with the Campaigns Manager and the wider team. 

With a remote team working across the UK we are committed to providing flexible hours, but there must be crossover on Monday-Thursday mornings to align with the other team members. 

About Face Equality International: 

Face Equality International works to mobilise an alliance of Non-Governmental Organisations (NGOs), charities and support groups to further the campaign for ‘face equality’. 

Our vision is to build a world of equity, dignity and inclusion with and for anyone with an appearance affecting disfigurement or difference. By supporting a global community of organisations and individuals alike, we grow their capacity to champion face equality.  

We run award-winning research and campaigns, together with partners such as Sephora UK. With plans to present at the United Nations in 2025, this is a hugely exciting time to be joining our small but mighty team. 

Responsibilities 
 

• Social media – Written, graphic and video content to be produced to support FEI’s mission. With the support from the Campaigns Manager, the Communications Officer will lead on developing engaging content to amplify the voices of the facial difference community. Accessible content standards are essential.  
   

• Graphic/video editing – Using tools such as Canva or CapCut to create and edit content.  
   

• Website updates – All FEI staff have access and responsibility to collectively update our WordPress site in line with their role.
   

• Copywriting – Creating content for social media primarily with the addition of blogs and other written marketing materials on occasion.  
   

• Engagement – Community management and engagement via online channels, including influencer outreach.  
   

• Monitoring and evaluation – using analytics to track impact. 
   

• Ad hoc tasks: Supporting the team with ad hoc administrative and communications duties as requested. Member meetings and events on occasion may be required outside of normal working hours.

Past experience: 

• Experience of producing content for digital channels is essential.  

• Experience of copywriting is essential.  

• Experience of design programs such as Canva or Photoshop is essential. 

• Experience/knowledge of the social justice and equality movements, particularly those devoted to the disability and disfigurement community, is desirable but not essential.

Knowledge and skills: 

• Excellent communication skills – both written and oral, and the ability to communicate to our diverse global audience with care and professionalism. 

• Good interpersonal skills in order to collaborate with volunteers, staff, members and our wider community.

• Good knowledge of brand guidelines, tone of voice, and adhering to overarching strategy.

• IT literacy – knowledge of Word, Excel and PowerPoint are essential. 

• Knowledge of website, social media and newsletter content management systems. 

• Ability to work to tight deadlines, and to prioritise workload. 

• Attention to detail and good organisational skills.

• Willingness and enthusiasm to learn, and grow as the face equality movement does. 

• Multi-lingual candidates would be an asset to our work.  

We would particularly welcome applicants with personal experience of disfigurement/facial difference and from other minority backgrounds.

Join GSG Impact as a Knowledge Manager and Shape the Future of Impact Investing

Are you ready to lead knowledge management and community engagement for a global network dedicated to sustainable development? At GSG Impact, we’re looking for a visionary Knowledge Manager to drive collaboration, build capacity, and evaluate impact across our network of national partners in over 45 countries.

This role goes beyond managing knowledge systems. It involves inspiring stakeholders, fostering innovation, and strengthening relationships across finance, business, government, and philanthropy. If you are passionate about impact measurement, strategic leadership, and empowering communities to tackle global challenges, this opportunity is for you.

We offer a dynamic and inclusive work environment with flexibility, competitive compensation, and the chance to make a real difference.

Apply now and be part of a movement shaping a more sustainable and equitable future.

At Better Story, we are dedicated to raising funds and shining a light on organisations that are making a real impact in the world. From those who provide vital support to refugees, to those who empower individuals to transform their lives, and those who are driving positive change in their local communities, we stand behind causes that truly matter.

An essential part of our sustained growth is the recruitment of a Trusts and Foundations Fundraising Consultant. Could that be you?

As a Trusts and Foundations Fundraising Consultant, you will play a crucial role in serving our clients by:

• Understanding their work in detail and collecting the necessary information to write compelling cases for support and applications.
• Leading communications with the clients you support.
• Researching suitable trust funds and foundations
• Creating a strategic plan for submitting applications.
• Writing inspiring applications that get results and make a real difference to the organisations we support.

Please see the full job description that is attached. 

Further Details

• Full Time = 35hrs a week 
• Salary: £26,250 (rising to £27,500 in April '25) + Pension contribution + home working allowance + IT equipment.
• Location: Fully remote. With optional meetings in Bristol, UK
• Annual Leave: 35 days per year including Bank Holidays

 Please submit a CV and tailored covering letter. We'll be interviewing as and when suitable candidates apply.

We look forward to hearing from you. 

Ten Ten Resources is an educational organisation that nurtures spiritual growth, personal development and social responsibility by sharing inspiring, creative content through a Catholic lens.

Working as part of a team of 12, the Office Manager is a key managerial role. You will maintain and improve office systems, processes and policies, ensuring that clients receive a high-quality service, and the remote working them is well-organised and efficient.

This role is offered full-time (5 days) or part-time (4 days).

***

SUMMARY OF RESPONSIBILITIES

• Systems | Manage, review and improve the use of our office systems
• Client Experience | Ensure excellence in our communication with clients
• Line Management | Line Management responsibility for two members of staff
• Team Organisation | Management of team matters
• Reports and Policies | Reporting to senior leadership and policy management
• General Admin | As required 

***

IN DETAIL

Systems

Improving the use of our systems including:

• HubSpot for marketing, communications and Knowledge Base

• Trello for project and process management 

• Clockify for time management and time off

• Google Drive for file management

You will propose and implement improvements, and train staff members in new and improved practices. Therefore, a previous knowledge of some of the systems we use is desirable, and a proven ability to understand and implement systems is essential. 

Client Experience

You will have responsibility for ensuring Client Experience across all communication channels including the website, email communication, telephone, knowledge base and chatbots.

As part of this, you will understand the role and responsibilities of the Office Administrator responsibilities so you can provide training, backfill and assist during busy periods. This includes:

• Resolving user-based queries

• Managing subscriptions and trial subscriptions

• Triaging communication to the relevant member of staff

• Improving and updating CRM data (eg school holidays, pupil numbers, etc)

In addition, under the guidance of the Leadership Team, you will organise, plan and implement the annual subscription process.

Line Management

You will initially have Line Management responsibility of the Finance Officer and Office Administrator. This includes bi-weekly one-to-one meetings, termly reviews, annual appraisals and adhoc meetings with reportees or the Leadership Team as required.

Team Organisation

You will have responsibility for managing various team matters. This includes, although is not exclusive to:

• Payment of goods and services

• Organising Team Gatherings and adhoc in-person meetings

• Remote planning of work events - eg film shoots, conferences

• Team training as required

• Ensuring staff have up to date DBS certificates

Reports and Policies

This includes:

• Producing reports for the Leadership Team regularly and as required

• Producing and updating company-wide policies, ensuring that they are fit for purpose

• Ensuring the Operations Manual is up to date and that department heads update the manual as necessary

General Admin

You will also have responsibility for General Admin tasks. This may include, although is not exclusive to:

• Receiving and triaging post

• Banking cheques

***

PLACE OF WORK

This is a home-working role. All home-working office equipment will be provided by the company as required.

In-person staff gatherings take place three times per year, requiring an overnight stay. Travel and accommodation are provided by the organisation. Additional in-person meetings may also be called as required.

About GLAN 

The Global Legal Action Network (GLAN) works with affected communities to pursue innovative legal actions across borders to challenge states and other powerful actors involved in human rights violations and systemic injustice. Our actions address the most pressing instances of human rights concern and they fall within the following themes: War and occupation; accountability and supply chains; environmental and economic justice; and migration and border violence.

Since our establishment in 2016, we have developed legal strategies directly addressing human rights impacts in over 23 countries and territories. Our cases include the successful legal challenge against imports of cotton produced with forced labour in Xinjiang (East Turkistan) into the UK on behalf of World Uyghur Congress and the climate case against 32 European States before the Grand Chamber of the European Court of Human Rights, brought on behalf of six Portuguese youth-applicants.

More recently, we have supported the preeminent Palestinian human rights organisation Al Haq, to rapidly challenge UK weapons exports to Israel due to the risk of these arms being used in violations of international law 

About the Role 

GLAN has a small yet powerful fundraising team.  Our Development Lead excels in relationship fundraising, having forged multi-year funding partnerships with aligned Trusts & Foundations and major donors. Additionally, our Fundraising Officer has successfully established GLAN’s individual giving programme, leveraging crowdfunding and nurturing potential regular givers. 

We face a pivotal moment as we seek to expand the team to build on our success and pursue new business.

Job purpose 

As GLAN’s Philanthropy Manager, you will support the launch of our new three year fundraising strategy.  The Philanthropy Manager role is crucial in leveraging the momentum gained from our existing fundraising successes. This role will focus on attracting new major donors, including high net worth individuals, trusts, foundations, and exploring corporate funding opportunities. The introduction of a dedicated Philanthropy Manager will allow us to: 

• Expand our Donor Base: Establish relationships with high net worth individuals, an area that holds significant potential but is currently underdeveloped at GLAN. 

• Increase Fundraising Capacity: Strengthen our ability to secure large-scale donations and grants, ensuring the sustainability and growth of our programs. 

• Achieve Strategic Goals: Meet the ambitious income targets outlined in our new fundraising strategy, supporting the expansion of our impactful legal initiatives. 

Responsibilities 

Income generation 

• Philanthropic Giving Programme Strategy Development: Create and implement strategies to secure new major gifts from high-net-worth individuals, Trusts & Foundations, and corporations.

• Relationship Management: Build and nurture strong, long-term relationships with major donors, ensuring a robust pipeline of high-value prospects. 

• Fundraising: Secure significant donations (5 and 6 figure gifts) from individuals and organisations. 

• Event Coordination: Plan and execute donor cultivation events, meetings, and site visits to engage major donors and showcase the impact of their support. 

• Budget Management: Oversee major donor income and expenditure budgets, ensuring targets are met. 

Collaboration 

• Work closely with senior leadership, trustees, and other stakeholders to align fundraising efforts with organisational goals. 

• Work closely with GLAN lawyers and communications team to enable the use of impactful case updates in your stewardship of donors.

• Support legal and finance teams to ensure project activities and expenditure is in line with grant contracts. 

Other 

• Reporting: Utilise fundraising software and database systems to track donor interactions, manage donor relationships, and generate reports on fundraising progress. 

Any other duties as required commensurate with the details above.

Person Specification 

QUALIFICATIONS

Desirable 

A degree or equivalent professional experience in a relevant discipline. 

EXPERIENCE

Essential

• Proven experience (5 years+) in securing significant financial gifts from major donors and organisations. 

• Experience of personally securing new business wins.

• Experience in organising and managing events. 

• Experience of completing quality reports for funders by required deadlines. 

• Experience of and interest in human rights and environmental issues. 

SKILLS & KNOWLEDGE

Essential

• Proactive and self-motivated, with a target-focused approach. 

• Strong communication and interpersonal skills. 

• Ability to develop and implement strategic plans. 

• Ability to manage budgets.

• Ability to manage administration of donations, including the use of databases.

  Desirable

• Knowledge of the Salesforce database 

Special requirements 

GLAN is a homebased organisation. It is expected you will have an appropriate space, free from distraction, to carry out your duties.

You will be required to attend semi-regular meetings & events 

GLAN Values 

GLAN has a set of core values. You would be required to uphold these values through some of the examples below: this need populating 

Community Centred

Ensure fundraising campaigns authentically reflect the lived experiences of the communities we serve, using their voices to shape narratives in funding proposals and donor communications. 

Partnership Focused 

Cultivate trust-based relationships with donors, colleagues, and community representatives, working collaboratively to align funding priorities with shared goals. 

Radical  

Advocate for transformative change by highlighting systemic injustices, amplifying marginalized voices, and challenging harmful power structures in donor engagements. 

Creative 

Design innovative and engaging donor experiences, from storytelling events to interactive campaigns, that inspire support and align with our mission.

Tenacious 

Develop resilient funding pipelines by pursuing diverse income streams, overcoming challenges, and staying focused on long-term goals to sustain and grow our impact. 

Who is The Charlie Waller Trust?
The Charlie Waller Trust was created by the Waller family in 1997 in response to the loss of their son and brother Charlie who died by suicide. We have since become one of the UK’s most respected mental health charities for children and young people. Our overarching mission is to educate those with responsibility for children and young people - parents and carers, teachers, college and university staff, and employers - about children and young people’s mental health and wellbeing.

The Youth Ambassador Role: We are seeking UK-based Youth Ambassadors (16-25 year olds) to join our Youth Involvement Team. We wish to appoint people that can bring diverse experiences in education, work or community in order to help create and shape the work that we do. The Youth Ambassadors role is about prioritising youth representation, identity and community across our charitable activity and beyond. The Charlie Waller Team will provide appropriate training, guidance, and ongoing support to those selected.

What will the role involve? 

• Working remotely for up to 2 days (14 hours) a month.
• Attending a Charlie Waller Team day in person in March 2025, in London. Travel expenses will be covered.
• Attending up to six online group meetings with other youth ambassadors and the youth involvement team.
• Preparing for all meetings by reading any specified materials and conducting any preparatory activities. 
• Making advisory recommendations regarding the Charlie Waller Trust’s existing projects and programmes in schools, universities, colleges and the workplace. 
• Opportunities to be involved in our podcast series, our equity, diversity and inclusion and sustainability working groups, fundraising events and co-delivery of training.
• Co-producing new and reviewing current training materials, resources, and communications.
• Opportunities to public speak at CWT meetings and events, as well as at events and conferences with external partners.
• Attending training sessions around topics ranging from public speaking to mental health research.
• Opportunities to attend mental health conferences on behalf of CWT.
• Opportunities to work with partnership organisations such as The Charlie Waller Institute or the Children and Young Peoples Mental Health Coalition.
• There will be other potential opportunities to co-produce and contribute to other CWT projects and activities, for example as a filmmaker/ researcher/ event organiser/ fundraiser etc.
• There will also be opportunities to bring ideas of your own to the Youth Involvement Team.

Am I suitable for the role?

We are looking for people with:

• Passion, commitment and creative ideas about improving young people's mental health
• Insight on the current challenges to young peoples mental health both inside and outside of schools, further education colleges, universities and workplaces
• Experience of advocating for young people's mental health with friends, family, at work, school, university or college. We are keen to work with young people with lived experience of mental health difficulties and services, as well as those who have an interest in mental health but no lived experience of difficulties 
• Interest and enthusiasm in engaging with, learning about, and sharing the Trust’s work 

What skills will I need? 

We are looking for people who can: 

• Demonstrate effective teamwork skills
• Demonstrate effective communication skills 
• Demonstrate effective organisation and time management skills
• Commit to a role with responsibilities over an extended period 
• Treat discussions with sensitivity, professionalism, and confidentiality 
• Consider a range of different viewpoints to make a decision 
• Share and promote the Trust’s work with other young people in their network
• Take action to look after their own mental health and wellbeing 

What will I gain from the experience? 

• Experience working as part of a young, dynamic team inputting into the way in which child and adolescent mental health is approached by the charity sector and is supported at home, in schools, colleges, universities and workplaces by the Charlie Waller Trust
• An opportunity to work alongside the CWT core office team on resources, projects and programmes
• An exciting opportunity to give feedback and evoke change on behalf of other young people and those responsible for them 
• Knowledge, skills and training in relation to mental health 

Equity, Diversity and Inclusion

Terms and Conditions We are committed to equity, diversity and inclusion and are working to ensure that our staff represent the communities we aim to support. We activity utilise positive action as set out in the Equalities Act (2010) to ensure we attract and recruit candidates from backgrounds and groups that are currently underrepresented in our workforce. We therefore particularly encourage applications from boys, men and non-binary folk, and those from Black, Asian and minoritised backgrounds. When we recruit, we will ask all our shortlisted candidates to tell us about any reasonable adjustments they need.

How much time am I expected to commit?
We expect those joining the Youth Ambassador group to join on a freelance basis for one year from February 2025 to January 2026. 
Hours are subject to change each month but on average we would plan for you to work for CWT for up to 14 hours (2 days) per month. The majority of the working hours offered can be arranged as flexibly as possible around your other commitments

Will I be paid?Ambassadors will be remunerated for their time at a delivery and desk rate of £15 per hour for work both online and in person. 

Desk work includes training preparation, resource coproduction or review, attending meetings and involvement in focus groups. Delivery work includes training delivery, public speaking at an event about the work of the Trust or hosting or being interviewed on the ambassador podcast. 

Any expenses incurred in the role will be covered in line with the Charlie Waller Trust’s expenses policy (public transport or mileage at 45p mile). Payment will be made via bank transfer following the completion of an invoice or hours claim form. Further detail will be provided if you are appointed to the group.

If you would like to discuss the role before applying, please email Alice Palmer, Youth Involvement Lead - details found in the job description in the link.

What is the deadline to apply? 12:00PM, Tuesday 14th Jan, 2025

What will happen once I apply? 

Applicants will be notified of the outcome of their application by email in the week commencing 20th January. We will invite successful applicants to an online interview w/c commencing 27th January 2025.

FareShare

Job Description ​​and Person Specification

Job Title: Head of Transport and Logistics

Reporting to: Director of Operations

Location: Flexible, UK wide (home based with some travel)

Contract Type: 12 Month Fixed Term with potential to extend/ become permanent

Hours per week: 35 Hours

Salary:  £58,602-£61,687 per annum

Our Vision: A UK where “No good food goes to waste”. 

We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups.  Every week we provide enough food to create almost a million meals for vulnerable people.

There has never been a more exciting time to join an organisation at the heart of public consciousness.  For more information visit our website.

FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.

We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us!

The role

This pivotal new role will play a central part in shaping and delivering an innovative logistics strategy to support FareShare’s rapid growth and ensure the efficient and safe transportation of food across the FareShare Network.

As FareShare continues to scale, this role is key to optimising our transport operations—streamlining processes, leveraging data-driven insights, and implementing innovative solutions to deliver food in a timely and cost-effective manner while upholding our commitment to fairness and accessibility.

The successful candidate will lead our relationships with leading transport and logistics providers, working closely with the haulage industry to align national and local transport solutions. This role demands an analytical mindset, a proven track record of driving efficiency, and the ability to identify new opportunities for collaboration and growth.

We are seeking an experienced professional from the logistics and transport sector, ideally with expertise in food distribution. If you thrive on innovation, excel in developing partnerships to achieve shared goals, and are motivated by the opportunity to drive systemic improvements, this role offers the perfect platform to make a meaningful impact.

Main areas of responsibility

• Develop and implement innovative solutions to optimise logistics operations, identifying efficiencies, cost savings, and opportunities to enhance service provision.
• Create and utilise logistics load forecasting models to improve planning and operational readiness.
•  Work across teams—including Supply Chain, Food, Network, and Operations—to design tailored transport solutions that align with specific circumstances and operational goals.
•  P&L management/ownership, financial planning and cost optimisation
•  Change management (implementation of new solutions)
•  Proposing and leading ‘best in class’ logistics transport initiatives for the organisation
•  Ensure compliance with financial protocols while driving cost efficiencies in collaboration with partners and suppliers.
•  Provide guidance and support to the Network to maintain the safe and compliant operation of HGVs, adhering to all health, safety, and legal standards.
• Collaborate with consultants, external partners, and the Health & Safety team to safeguard people, reputation, and operational integrity.
•  Act as the strategic relationship lead for haulier partnerships, fostering strong collaborations to improve service levels and identify opportunities for cost reduction.
•  Identify and develop new partnerships with hauliers, engaging through direct meetings and building relationships to support FareShare’s growth.
•  Collaborate with logistics companies to identify and utilise surplus capacity within their operations, aligning with FareShare’s mission to maximise resources.
•  Manage current and emerging transport initiatives, including FareShare-managed lorries and other strategic programmes, ensuring alignment with organisational objectives and operational excellence.

Person Specification

Essential Criteria

• 5+ years experience working within supply chain and logistics
• Extensive leadership experience in a senior logistics role
• Strategic planning and execution experience, in a logistics setting
• Strong understanding of budgeting, financial planning and cost optimisation
• Familiarity with relevant laws, including health and safety, environmental and transport regulations
• Multi-site transport management experience
• Proven ability to track and achieve performance metrics such as delivery times, costs and customer satisfaction
• Experience managing transport budgets of £5m+
• Experience managing 3PL contracts
• Experience managing in-house and contracted primary logistics
• Track record of implementing process improvements and innovative solutions
• Excellent organisational skills and comfort working in a fast-paced environment

Desirable Criteria

• CPC qualified
• Lean Six Sigma qualified
• CSCP or CPL qualified

Competencies and behaviours

• An understanding of and commitment to FareShare’s mission.
• A commitment to Equal Opportunities.
• Flexibility and collaborative style of working across FareShare and with all our stakeholders.
• Excellent oral and written communication skills
• IT literate with good standard of Excel, Word and PowerPoint
• An understanding of, and passion for, the mission and values of FareShare
• Able to present FareShare professionally and act as an ambassador
• Able to demonstrate respect for work colleagues and FareShare beneficiaries 
• A positive and “can-do” attitude

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

We are looking to appoint an exceptional person to join our team of six Strategic Partnership Advisors across England. In this role you will support key partners, including Active Partnerships, National Governing Bodies of sport, local authorities and leisure providers to become more effective in their role of enabling more disabled people to be active.