Jobs in Shoreditch

About the role

SSAFA’s Network & Community team, operating across the UK, are proud to announce this role as part of their strategic development plans.

This is a new fundraising opportunity to help provide support for serving personnel, veterans and their families ensuring that no-one battles alone.

Supported by the Head of Network & Community Fundraising, this role is fundamental in developing, supporting and championing new and existing fundraising from health providers and local authorities. The aim is to increase income generation in this area whilst raising SSAFA’s profile within local authorities and health care provision. This initiative will require effective leadership, relationship development and a knowledge of bid writing skills to lead a team creating effective proposals for support.

SSAFA is entering into an exciting period of strategic development within this proven income stream. If successful, you will manage a small team with potential for further career development.

There will be an occasional need to travel across the UK and to work evenings and weekends at key events.

About the team

You will join a small, established and dedicated team who cover the whole of the UK. With regular team meetings and a variety of communication mediums you will be given ongoing support, training and mentoring throughout. We are a remote team and well connected to all colleagues. This supports and drives our determination and success.

About you

We are looking for an exceptional candidate who has management experience and understands the nuances of applying for local authority and/or NHS Commissioned funding. You will be leading a small, dynamic team who thrive on challenge. We are seeking a determined, highly motivated individual, with a track record of securing significant funds. A natural communicator with proven success of bid writing and presentation skills. A confident networker, who is able to represent the charity to external stakeholders, build strong relationships by communicating effectively across the region whilst working from home. An ability to self-motivate and motivate others with a can-do attitude is a must.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on Monday 05 August 2024

Interviews: MS Teams interview week commencing 12 August 2024

Hours: Part-time, 15 hours per week    

Contract: Permanent

Salary: £30,285 - £32,330 per annum, pro-rata for part time hours

Location: Islington, London, N1

Start date:  September 2024

Our client Peter Bedford Housing Association (PBHA) is a housing association with charitable aims that create positive change in people’s lives. As well as homes and support, PBHA empowers people to learn, access work and discover their creative talents. Based in Hackney, Islington and Newham, PBHA work with people who are homeless, have mental ill health, learning difficulties and multiple needs. PBHA’s work enables people to move on and lead independent lives.

The role:

The postholder will work in partnership with the support service provider to deliver a quality housing management service to 11 tenants with learning disabilities. Post holders will work from a purpose new build service in Islington. The postholder will have access to PBHA local offices where appropriate. The post holder will be issued the IT equipment necessary to facilitate mobile working.

Key duties and responsibilities:

• To be responsible for working a caseload of tenants at this service.

• Identifying individual tenancy needs through assessment and an identified Housing Plan detailing risks, needs and move on plans.

• Provide a weekly housing management drop in.

• Ensure that tenants apply for benefits where eligible, and signpost tenants to information on how to maximise income.

• Record and monitor any breaches of tenancy agreement and work proactively and within procedures to resolve them.

• Liaise with support officers, the Income officer, and the finance department to provide effective prevention and management of rent issues.

• Liaise with colleagues to ensure void targets are met and properties are let within agreed timescale.

• Assist in the moving in/out process.

• Deal with complaints, nuisance and tenancy disputes as they arise. Work with tenants to promote self-help and mediation approaches to dispute resolution and address and escalate in line with procedure.

• Carry out regular building inspections, reporting repairs.

• Enforce the conditions of tenancy that enable PBHA to undertake urgent works such as electrical testing.

• Carry out H&S and fire checks and assessment, liaising closely with others to ensure that follow up actions are completed.

• Report safeguarding concerns as appropriate.

Customer Focused Services:

• Promote and support tenants to access participation and co-production opportunities.

• To take collective responsibility for any shortfalls identified through complaints.

• To act within the Professional standards for engaging with complaints as set by the Chartered Institute of Housing.

Team Responsibilities:

• Ensuring that proper records are kept, and information is passed to other team members as necessary.

• To ensure that PBHA’s computerised and manual systems are accurately updated specifically in relation to contact with tenants and stakeholders.

• To meet required standards and contract compliance of commissioning bodies where PBHA delivers a service.

All staff are expected to:

• Work co-operatively as part of a team and with other teams.

• Participate in staff training and development activities.

• Ensure the observation of all PBHA’s policies and practices, including those relating to equality and diversity, data, health and safety, financial control, standing orders, sustainability, recruitment, supervision, appraisals, sickness and disciplinary.

Access Information: 

The post is based at the project, Rosehip House and Isledon Hub. Rosehip House has step-free access and is accessible to wheelchair users. Isledon Hub has step-only access. The role may involve some travel within Islington and working in tenants’ homes.

Main Conditions of Service:

This is a part-time position. The post is for 15 hours per week. Duties will occasionally be carried out over evenings and some public holidays. Overtime is not paid but in line with Agile working, hours can be averaged out over a 2-week period. PBHA implements Agile working practices which are to be negotiated with the line manager.

In common with all posts at PBHA, confirmation of appointment is subject to a probationary period (6 months).

PBHA is committed to equal opportunities and anti-discriminatory practice and is striving to be an anti-racist organisation.

Role Requirements:
Although we are keeping direct experience/knowledge requirements to a minimum, we do need you to use the application form or covering letter to demonstrate your capabilities, in relation to each point listed under role requirements. Where relevant use your answers to illustrate how your competences have helped you achieve positive results.

The minimum experience required for the post is:

• To have worked in a paid or voluntary capacity with at least one of the following groups: people who have mental ill health; learning difficulties; people who have been homeless and rootless; or people who have alcohol-related problems. It is preferable that you have experience working with people with learning difficulties. To have an understanding of the particular wellbeing needs of minority ethnic groups.

The competencies required for the post are the ability to:

• Can positively contribute and take initiative; good negotiation skills

• To be positive, resourceful, and resilient when working in challenging environment

• Able to constructively challenge and lead positive change

• Understanding and ability to manage boundaries effectively

• Good verbal, written & positive interpersonal communication skills, ensuring that stakeholders are treated with respect and dignity

• Ability to manage, plan and take responsibility for your own caseload

• Establish productive partnerships with a range of key stakeholders

• Good computer literacy including the ability to use Windows applications and word processing and database packages.

• Have the flexibility to accommodate work responsibilities that occasionally extend beyond normal working hours at short notice.

• Work in partnership with the support provider to provide an excellent, joined-up service for the tenants

PBHA offers in return:

• 26 days annual leave plus bank holidays, rising to 30 days with service

• Company pension scheme with employer matching up to 5% of contributions

• Agile working

• Eye care vouchers

• Cycle to work scheme

• Enhanced company sick pay

To apply, please register your interest and we will send you an application form to complete. Using an application form supports equal opportunities and anti-discriminatory practices.

Closing date for the applications: 04th August 2024.

Interviews will take place in the week commencing 12th August 2024.

Peter Bedford Housing Association is an Equal Opportunities employer who support an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups.           

Job Profile

CAFOD is the official aid agency of the Catholic Church in England and Wales, working with people of all faiths and none around the world. We work in more than 40 countries, with more than 500 local partners, standing side by side with them to end poverty and injustice through practical support, emergency relief and advocacy. 

Last year this meant 594 grants and programme payments worth £41.8 million across 42 countries.

These funds reached 1 million people directly who are vulnerable and excluded, helping them to survive and thrive now and into the future. Our strategy enables us to take a proactive and energetic response to many of the challenges facing the development sector. Whether it be supporting local leadership with development programmes or addressing the increasing number and complexity of crises around the world that require a humanitarian response, CAFOD supports hundreds of local partners making a difference in the lives of hundreds of thousands of people around the world. 

CAFOD’s Major Donor Executive will play a key role in delivering our fundraising programme. They will help develop and implement operational plans, manage a portfolio of existing donors and work to identify prospective new donors and their networks. They will work alongside a collaborative and talented team of fundraising professionals who support and encourage each other to reach their fundraising and operational goals. 

This is a wonderful opportunity to make an impact on CAFOD’s growth through a sound knowledge of high-value major gifts principles, already established warm long-term and prospective donors, experience with peer-to-peer approaches and hands-on experience with this specialist form of philanthropic giving. 

Key Responsibilities

Donor relationship management 

• Develop lasting relationships with existing donors and new prospects, building and managing a portfolio of donors giving £5,000 upwards

• With the Philanthropy Manager and Major Donor Team, devise and implement online and offline communication plans with a clear focus on securing funds for CAFOD’s core programmes 

• Steward donors effectively, to ensure satisfaction and long-term commitment. Communicate, thank and report back on the work of CAFOD using donors preferred channels, ensuring the highest standards of donor care 

• Ensure systematic data input and management so that key information, donor interactions and communications are appropriately recorded  in line with organisational systems and processes, and in compliance with GDPR and fundraising best practice 

• Work with the Philanthropy Manager, the Research and Information Team, Senior Management colleagues and Trustees to carry out donor research, identify new prospects and grow the pipeline of donors. 

• As part of the team’s wider work, contribute to (and at times lead on) hosting cultivation and stewardship events – including planning event logistics; sending and tracking invitations; hosting and speaking at events; co-ordinating follow-up and completing evaluations 

 Contribute to Major Donor strategy, plans and income targets 

• Contribute to the development of team annual plans and income forecasts 

• Maintain focus on your own and teams’ income and other KPIs 

• Monitor your portfolio, prepare required analysis for monthly and quarterly reports and regular income forecasting exercises 

• Develop ad hoc reports and data analysis to improve the donor programme and communicate key learnings to internal and external stakeholders 

• Participate in regular team reviews of the donor portfolio to discuss moves management and next steps in donor contact plans 

• Identify new funding opportunities with stakeholders and develop ways of working with influential supporters 

• Attend and contribute to regular section and CAFOD-wide meetings and briefings 

• Participate in training and other activities as requested by your line manager 

About you

We are in search of a candidate with expert major donor knowledge and a proven track record in donor management and fundraising. You will have experience soliciting five and ideally six-figure donations and have the ability to develop compelling appeals to raise funds for CAFOD’s core programmes. Additionally, you will comprehensively understand the significance of prospect research and portfolio management. You will have excellent communication skills and high emotional intelligence, enabling you to foster strong relationships with donors and work colleagues. 

Essential criteria for the role will include: 

• Proven experience of managing major gift relationships at five-figure giving level 

• Experience of implementing donor cultivation and stewardship plans – including online and offline appeals, tailored approaches and feedback communications; face-to-face meetings; event management 

• Achieved successful income growth strategies 

• Good written and presentations skills that would enable donors to engage with the work of CAFOD

• Good knowledge of how to input and use databases and how to follow systems and processes 

• Prospect research experience 

Person Specification

 Understanding our context  

• CAFOD’s mission; Can explain to others what is distinctive about CAFOD as a Catholic development agency. 
• Understanding international development: Can appeal and fundraise for international development. Explain CAFOD’s partnership model, rooted in solidarity and subsidiarity. 

To read more and apply, please visit CAFOD's website to for the full Job Description.

Blue Marine Foundation seeks to protect and restore life in the ocean, aiming to see at least 30 per cent of the world’s oceans protected by 2030.  Building on over a decade of experience, Blue Marine is securing the creation of marine protected areas, establishing models of sustainable fishing, restoring habitats, tackling overfishing and connecting people with the sea and is at the cutting edge of marine conservation.

We have an exciting new opportunity for an Assistant Management Accountant to join our growing finance division. Our dynamic finance team have a positive track record of employee development and are seeking an enthusiastic and self-motivated individual to support their management accounting, including complete ownership of accounts payable.

We value diversity and are committed to equality and creating an inclusive culture. We welcome applications from all sections of the community and will support you to reach your full potential. 

Role and Responsibilities 

Supporting the wider finance team, you will:

Accounts Payable

• Assume complete ownership of employee expenditure: processing and posting transactions to the accounting system weekly.
• Manage supplier payments, including collecting and processing invoices before posting to the accounting system on a weekly basis.
• Communicate with suppliers and staff regarding expected payment dates of invoices.
• Monitor the payables ledger to ensure invoices are paid on a timely basis.

Accounts Receivable

• Process donations received through various payment methods onto the accounting system.
• Process gift aid claims when appropriate.

Management Accounting

• Post journals to the accounting system as required.
• Assist with the month-end processing and reporting.
• Assist with the monthly reconciliation of balance sheet.
• Maintain appropriate filing and assist in collation of evidence for annual audit.
• Contribute ideas for process and efficiency improvements.
• Ensure the organisation remains compliant with local council requirements.
• Contribute to the office management committee to maintain standards of office tidiness.
• Any other ad-hoc duties as required by the team.

Personal specification

The ideal candidate will be a positive, bright and talented professional with a desire to develop finance skills within a dynamic and growing charity.  Significant accounting experience or accounting qualifications are not essential as Blue Marine will provide training and financial support towards professional studies.  Our mission is at the heart of everything we do and it’s important that the candidate is committed to helping us achieve our goals and to uphold our values.

Skills and Experience (Essential)

• A-Level qualifications in a relevant subject.
• Excellent written and verbal communications skills.
• Strong MS Office skills in Excel and Outlook.

Skills and Experience (Desirable)

• Experience of using a computerised accounting package(s).
• Bookkeeping or Accounts Assistant experience including AP/AR processing.

Qualities

• Interested in the conservation of the environment and the oceans.
• Enthusiastic and driven to develop a career in charity finance.
• Proactive, polite and can-do attitude.
• Thorough attention to detail and accuracy.
• Self-motivated, able to work on own initiative and with a hands-on approach.
• Able to prioritise and deal effectively with a busy workload.
• Able to learn quickly and adapt to developing processes and systems.
• Embody Blue Marine’s core values of being:

           - Brave, innovative and pioneering

           - Compassionate, supportive and responsible

           - Empowering

           - Equitable

           - Respectful

           - Collaborative

Hours: Full time, 35 hours per week. Monday – Friday, 9am - 5pm core working hours. 

Location: Somerset House, London. Hybrid working is encouraged, although presence in the office at least two days per week will be expected.

Benefits: A generous benefits package is offered, including an additional £2,000 per year available to employees attending the office at least two days per week.

Prospectus are excited to be working exclusively with CAFOD to help them recruit for a new Major Donor Executive to join their team. The Catholic Agency for Overseas Development -CAFOD, is an international development and relief charity. It is the official aid agency of the Catholic Church in England and Wales. CAFOD is part of the global Caritas Internationalis confederation and a member of the Disasters Emergency Committee (DEC) in the UK. They work in more than 40 countries, with more than 500 local partners, standing side by side with them to end poverty and injustice through practical support, emergency relief and advocacy.

This role is offered on a permanent basis paying a salary of £38,613 to £41,852 per annum with flexible hybrid working arrangements at their office in London.

The post holder will play a key role in delivering CADOD’s fundraising programme. They will help develop and implement operational plans, manage a portfolio of existing donors and work to identify prospective new donors and their networks. They will work alongside a collaborative and talented team of fundraising professionals who support and encourage each other to reach their fundraising and operational goals.

They are looking for someone with demonstrable experience in managing major gift relationships at five-figure giving level. They are looking for a candidate with demonstrable experience of implementing donor cultivation and stewardship plans – including online and offline appeals, tailored approaches and feedback communications; face-to-face meetings; event management. They are looking for someone with demonstrable experience in prospect research and portfolio management. The ideal candidate will have a commitment to CAFOD’s mission and an understanding of fundraising in the international development sector.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

As Head of Advocacy, you will lead the development and delivery of Medical Justice’s advocacy programme, drawing on our evidence of the harm caused by immigration detention, to secure lasting change through combinations of research, policy, parliamentary, and media work, as well as contribute to strategic litigation.

Reporting directly to the Director, you will lead our experienced team advocacy team, help develop our strategic objectives and shape our emerging Senior Management Team.

We particularly welcome applications from people with lived experience –

Support from Experts by Experience Employment Network 

Medical Justice is a member of the initiative so candidates with lived experience for our jobs can receive its support with reviewing covering letters, CVs, and interview preparation, as well as give encouraging and constructive feedback to applicants during and after the application process, subject to its volunteers’ availability.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please follow the link in the application pack to request support and they will confirm if they can match you with a mentor to support your application.

- see the Application Pack for more details.

Main duties and responsibilities

1. Develop the advocacy team’s expertise in all of the ways our evidence can be used to effect change, including policy work both with the Home Office and NHS England who commission healthcare in immigration detention, parliamentary work, media work, and to contribute to strategic litigation, and how and when they interrelate.
2. Understand and keep updated on what is happening with immigration detention policy, including matters that influence it, such as the literature on health issues of detainees, key legal judgements, inquests, reports by official monitors and parliamentary committees, responses to parliamentary questions, parliamentary debates, research produced by other organisations, and information that you glean from FOI requests.
3. Keep abreast of the wider political context that may influence immigration and detention policy.
4. Represent Medical Justice at external meetings and events.
   - Participate in Home Office, NHS England and monitoring bodies’ stakeholder forums.
   - Participate in formal and informal ad-hoc NGO groupings.
5. Work both reactively and pro-actively, identify opportunities for securing change and prioritise work according to its strategic importance as well as ‘return on investment’.
6. Work with the Director and the Head of Casework to ensure ;
7. Further develop Medical Justice’s Strategy and ensure that strategic objectives across the organisation are impactful, current and coherent.
   - Developments that affect detention policy are shared within Medical Justice.
   - Issues experienced in our casework are documented and used in our advocacy work.
   - Our material is robust so that we maintain credibility as an organisation which is vital for our advocacy work as well as for the use of our medico-legal reports in clients’ individual legal cases.
   - Develop the monitoring and evaluation framework for our advocacy work.
8. Facilitate the meaningful involvement of people with lived experience of detention Medical Justice advocacy work, including in its design and development.
9. Line-manage the Parliamentary & Research Analyst and the Researcher, including providing support in terms of personal development/training and well-being. There will also be line-managing responsibilities for some periods of an individual on the Casework Trainee programme for people with lived experience, once it is introduced.

Research / line-management of the Researcher

1. Consulting colleagues, other NGOs and lawyers to identify research projects that draw on medical evidence from our casework that would have the most impact, including carrying out research for strategic litigation and supporting such litigation.
2. Collaborate with other organisations as appropriate.
3. Lead the team in conducting research and provide periodic feedback of policy implications regarding the emerging findings to others within the organisation for consideration.
4. Lead the team in the producing analysis of research and audits of our MLRs, writing up into required formats, including research reports, text for inclusion in policy work, submissions, witness statements, briefing papers for parliamentarians, and media articles. 
5. Together with colleagues, offer suitable material for peer review publication and contribute where appropriate to research carried out by medical professional bodies and others.
6. Contribute to the further development of the Medical Justice datasystem and its functionality.

Policy work

1. Carry out policy work with the Home Office, NHS England and their contractors – this may include responding to consultations, and challenging issues proactively.
2. Build relationships with the Home Office, NHS England, and monitoring bodies – make sure Medical Justice is included in all relevant consultations and alert others if they have been missed out.
3. Collaborate as much as is sensible with other organisations to get the best outcomes for people in detention.

Parliamentary work / line-management of the Parliamentary & Research Analyst

1. Oversee our work as the secretariat for the All-Party Parliamentary Group (APPG) on Immigration Detention, raising awareness of immigration detention amongst parliamentarians and priming them to take action. Work to ensure the APPG brings together parliamentarians with experts, NGOs, lawyers and people with lived experience to amplify our collective impact.
2. Oversee the briefing of parliamentarians for challenging unjust policies, asking parliamentary questions, holding parliamentary debates, opposing parliamentary approval of harmful policy amendments, and assisting parliamentarians in tabling amendments to relevant Bills.
3. Oversee submissions parliamentary committees to inquires they hold as well as the briefing of committee members and clerks.

 Galvanise Medical professional organisations

1. Work with Royal Colleges, the British Medical Association and others to galvanise their communities, encouraging helpful evidence from them, and organising events with them.

Media

1. Work both with the Director and on your own to create mainstream and social media opportunities to promote the work of Medical Justice and the needed content.

 

General

• Provide reports for staff and/or trustees as requested.
• Respect and comply in full with Medical Justice patients’ confidentiality requirements and contribute to developing our own policy in this area.
• To work flexibly as a member of a team and the organisation and undertake other reasonable duties and responsibilities at the request of the Director.
• To assist the smooth running of the organisation, working with other Medical Justice staff and the trustees to meet overall objectives, including strategic and operational planning, participation in periodic appraisals, and contribute to organisational development. Also, attending and assisting with relevant events as appropriate.
• To promote Medical Justice policies including our equal opportunities and anti-discrimination policies.
• To be self servicing, to pro-actively share relevant information and expertise within the organisation, and to keep all records, statistics and qualitative information in accordance with Medical Justice policy and practice.

For more information about Medical Justice, this role, the Person Specification, Guidance notes for completing the application form, and the application form, please download the application pack

The NSPCC is looking for an experienced, and enthusiastic manager to join their Supporter Development team in a exciting role focussing on maximising engagement and retention of our supporters. Reporting to the Associate Head of Supporter Development, the successful candidate and their team will be responsible for improving our supporter experience and the management of several loyalty and retention programmes.

The Supporter Development team focusses on engaging existing supporters to build loyalty and maximise long term income for the NSPCC. The ideal candidate will be confident and experienced working on large scale fundraising campaigns.In so doing they will be playing a key role in maximising income and minimising attrition and raising vital funds for Children.

Candidates for the position should have experience in:

• Managing, planning and executing large scale retention communications
• Working with data teams to review data insights and implement improvements
• Optimising supporter experience and loyalty
• Building and managing complex reporting and budgets
• Building and maintaining relationships with internal and external agencies

This Is a part time position to deliver this role as a job share. 

We're looking for a Finance Officer to join our Finance Team, located at our Head Office at Caledonian Road.

£30,282.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The Finance Officer will be a key member of the Finance Transactions Team and will undertake a varied and interesting range of income, rebilling and cash collection tasks.

The post -holder will assist in ensuring all invoices are issued in a timely manner and for maintaining the debtor ledger.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

* Process all periodic and adhoc invoices for contracts, rebilling other activities undertaken by the business, on the invoicing system (CSB) per the required timescales
* Liaise with colleagues in the business to establish correct invoice data and required supporting information
* Assist with updating customer data including contact and address information on CSB and SUN
* Provide debt analysis ( spreadsheet and/or reports generated by the arrears management module (Collect Plus) ), as required
* Monitor the Rebilling and Income mailboxes and deal with queries and invoice requests promptly and effectively
* Assist in the provision of an effective credit control function by following established procedures to ensure prompt collection of Look Ahead's debts
* Assist with the allocation of payments by identifying cash received
* Participate in the periodic reconciliation of debtor accounts
* Maintain the invoice registers on an on-going basis
* Run month end reports and extract information as necessary.
* Work flexibly and co-operatively as part of the team and the Finance Department

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

* Enjoys social interaction and the company of others, joins in local activities to encourage service-user involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours
* Is numerate and confident with figures

What you'll bring:

Essential:

Excellent time management skills, with the ability to manage their own workload
Excellent attention to detail
Ability to cope under pressure
Excellent IT & communication skills
Intermediate Excel skills

Desirable:

Experience of working as part of a Finance team
Advanced Excel skills

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About us

We are UCL: a diverse community with the freedom to challenge and think differently. From cancer research to climate change, dementia to social inequality, the world is facing huge challenges and we're determined to solve them.

There has never been a more exciting time to join the Advancement office as we plan for our biggest ever fundraising and engagement campaign and support the delivery of the bicentennial programme in 2026.

About the role

As Alumni and Supporter Care Officer you will help UCL Advancement achieve it's ambitious objectives by providing an excellent customer care service to our alumni and supporters as well as other UCL staff needing support or advice on Advancement issues. You will liaise with colleagues across the department and UCL to solve problems and provide comprehensive information to users of our helpdesk service. You'll also support a broad range of engagement and stewardship activities ensuring that the customer experience is at the heart of everything we do.

We are happy to consider applications to work on a part-time, flexible and job share basis wherever possible.

Please use the attach cover letter upload option to tell us how you meet the essential and desirable criteria in the person specification.

For more information about UCL Advancement, please visit: www.ucl.ac.uk/giving and www.ucl.ac.uk/alumni

About you

You'll be a champion for excellent customer experience with great communication and interpersonal skills. With considerable experience of working in customer facing environments you will also be highly-organised and able to manage and deliver against multiple incoming requests.

We are pleased to accept applications from individuals who possess transferable skills and experience drawn from sectors outside of Higher Education.

What we offer
As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:
* 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
* Additional 5 days' annual leave purchase scheme
* Defined benefit career average revalued earnings pension scheme (CARE)
* Cycle to work scheme and season ticket loan
* Immigration loan
* Relocation scheme for certain posts
* On-Site nursery
* On-site gym
* Enhanced maternity, paternity and adoption pay
* Employee assistance programme: Staff Support Service
* Discounted medical insurance

Our commitment to Equality, Diversity and Inclusion

As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.

Carers Trust are on a journey to challenge our practices and support our UK-wide network of local carer organisations in creating an inclusive culture that truly values and respects diversity.

We're hiring a dynamic EDI Specialist to:

• Raise awareness and understanding of barriers to diversity and inclusion.
• Increase our capability, capacity, and confidence in taking tangible action to be an anti-racist network.
• Work across Carers Trust and our local carer organisations to drive real change.

Our ideal candidate:

• Has lived experience with and a deep understanding of ethnic majority communities.
• Brings proven experience in equity, diversity, and inclusion (EDI).
• Possesses in-depth knowledge of EDI principles, theories, and best practices.
• Excels in data analysis, program evaluation, and EDI initiative assessment.
• Communicates and engages effectively with stakeholders at all levels.
• Thrives in complex environments and fosters partnerships with external stakeholders.
• Works independently and is committed to fostering a culture of inclusion and belonging.
• Is familiar with relevant EDI laws, regulations, and compliance requirements.
• Constructively challenges different perspectives and shares best practices.
• Values diversity, treats others with respect, and enhances the quality of work through inclusive practices.
• Is passionate about supporting unpaid carers through the work of Carers Trust.

If you want to make a real impact and drive systemic change, we want to hear from you!

Apply now and be a part of our transformative journey.

Haringey Circle is a member-based charity which aims to focus on the issues that affect those in our borough who are over 50 or have a disability. We bring members together to celebrate their talents, create opportunities and provide a significant voice as older people grow as a proportion of the population. As we develop, we will provide occasions where people can connect with others who share common interests and face common challenges, as well as a desire to live a positive, long, healthy, and independent life.  Above all we want to create a sense of belonging to our community in the richly varied and diverse part of London what is our home.

We are looking for a creative individual to work with the board to support the development of the organisation. You will be energetic, inspiring and well organised with a track record of developing, organising and running social activities and events. Experience of working with older and/or disabled people would be an advantage. You will be committed to working in partnership with our Circle members to build up a program of activities and events that reflects their interests and aspirations. If this is a role that appeals to you, and you have the skills and experience set out in the role specification we would love to hear from you.

Please email to request a Recruitment Pack. Note that the deadline for applications is: 5.00pm, Friday 9th August 2024.

An excellent opportunity to join a dynamic team at the heart of cutting-edge marine conservation.  This is a role which will optimise Blue Marine’s ability to deliver conservation, work with partners, reduce the charity’s risk and support the finance and fundraising operations.

Blue Marine Foundation seeks to protect and restore life in the ocean, aiming to see at least 30 per cent of the world’s oceans protected by 2030.  We are a London-based NGO, with around 50 projects in 25 countries around the world.

Following a phase of sustained growth, Blue Marine is seeking a Head of Operations.  This new team member will support the Director of Finance, Operations and Governance to manage a broad scope of operational functions, particularly focused on contracts and agreements, data management, risk management, systems and security.  The role will involve collaborating with colleagues from across the organisation to drive system and process improvements.  (Note that HR is not within the scope of this role.)

We value diversity and are committed to equality and creating an inclusive culture. We welcome applications from all sections of the community and will support you to reach your full potential. 

Role and Responsibilities: 

Reporting to the Director of Finance, Operations and Governance, you will:

• Write organisational policies and lead the policy workflow process on Sharepoint, driving policies through the amendment, approval and employee attestation phases.
• Manage the relationship with Blue Marine’s external IT Support consultancy, including communicating changes to cyber security and leading asset management processes.
• Support the finance, fundraising and project delivery teams with funding/partnership contracts, agreements and MoU templates, including writing and reviewing routine agreements.
• Assist with the restructure of data architecture across Sharepoint and provide appropriate support and training for colleagues across the organisation, including future new starters.
• Support the implementation of new software and technologies across the organisation, potentially including Microsoft Copilot AI.
• Advise the executive team on data management and GDPR.
• Assess and manage operational risk, including maintaining the organisational risk register but also in the wider promotion of a responsible risk culture.
• Support the finance and fundraising teams with due diligence queries from donors.
• Assess suitability and manage renewals of insurance cover.
• Maintain records and statutory registers and assist with the facilitation of good governance.
• Line management of the Office Manager, taking responsibility for ensuring the office is fit for purpose and driving the office management committee in maintaining high standards of office tidiness and aesthetics.
• Other ad-hoc duties as required.

Personal specification

The ideal candidate will be, above all else, an excellent professional communicator, comfortable with both writing formal documents and managing operational change within the organisation.  You do not need to have legal experience but will nevertheless have a proven ability to produce formal but readable agreements and policy documentation.  You do not need to have a technical IT background but will nevertheless be comfortable discussing best practice and data management within the Microsoft Office 365 cloud environment and use your experience to support colleagues to get the best from the technology available to them.  You will be a champion of Blue Marine’s working environment, taking an active role in the office culture and driving staff engagement of operational systems through giving presentations and one-on-one support to colleagues. You will uphold Blue Marine’s values and always embody this behaviour internally and externally.  Blue Marine is committed to supporting staff with extensive training and will support the successful candidate in developing skills required for the role.

Skills and Experience

• Essential: Excellent written communications skills with a proven ability to document formal matters in a readable manner.
• Essential: Excellent verbal communications skills with a proven ability to communicate technical matters in an understandable way.
• Essential: Experience with writing and reviewing policies or contracts or formal agreements.
• Essential: Technical knowledge or highly skilled user of Microsoft O365, including sharepoint.
• Highly desirable: Experience working with multiple stakeholders to tight deadlines.
• Highly desirable: Management-level experience in driving organisational change.
• Highly desirable: Experience with data management and cloud storage architecture.
• Highly desirable: GDPR experience as a data controller or similar.
• Highly desirable: Experience in risk management and risk mitigation.
• Highly desirable: Skilled communicator in promoting positive office culture.

Qualities

• Enthusiasm for the conservation of the environment, climate and oceans.
• Self-motivated, able to work on own initiative and with a hands-on approach.
• Able to prioritise and deal effectively with a busy workload in a dynamic environment.
• Comfortable working to tight deadlines with multiple stakeholders.
• Honest and discreet when dealing with personal and confidential information.
• Able to learn quickly and adapt to developing processes and systems.
• Embody Blue Marine’s core values of being:

          - Brave, innovative and pioneering,

          - Compassionate, supportive and responsible

          - Empowering

       - Equitable

          - Respectful

          - Collaborative

Hours: Full time, 35 hours per week.  Monday – Friday, 9am - 5pm but flexible working is encouraged.

Location: Somerset House, London. Flexible and remote working is possible, although regular presence in the office will be expected.

Benefits: A generous benefits package is offered, including an optional subsidy of £2,000 per year which is currently available to employees attending the London office at least two days per week.

Thirtyone:eight, the UK’s leading Independent Christian Safeguarding charity, is looking for a Helpline Assistant. The role involves assisting colleagues within the Disclosure and Training department to provide a first-class service concerning disclosure check processing and basic training enquiries. You’ll get to work in a supportive and rewarding environment and have the opportunity to make a difference to our callers.

For more details and to apply, please visit our website.

LSE is committed to building a diverse, equitable and truly inclusive university

Philanthropy and Global Engagement

Philanthropy Writer

Salary from £50,606 to £58,505 pa inclusive with potential to progress to £65,157 pa inclusive of London allowance.

The London School of Economics and Political Science (LSE) is one of the most prestigious institutions of higher learning and research in the world, with 18 Nobel prize winners among its alumni and staff.

In November 2021, we launched the public phase of Shaping the World, our major £350 million philanthropy and engagement Campaign to underpin LSE’s strategic goals and help shape the world for good. With 85 per cent of our Campaign goal raised so far, there is huge momentum building as we advance the public phase.

The Philanthropy and Global Engagement Division serves, engages and works in partnership with alumni and friends, staff and students, volunteers, donors, global partners, organisations and the wider community to further the strategic aims of the School. These reciprocal relationships increase engagement with LSE across the world and increase philanthropic income and strategic partnerships for agreed School priorities.

We are seeking a Philanthropy Writer who will be responsible for creating compelling cases for support and concept notes to support the solicitation of philanthropic gifts for Campaign priorities, as well as leading on divisional and School use of the Campaign narrative in different communications and channels, and the creation of gift announcements that celebrate and recognise new Campaign philanthropic commitments.

You will have exceptional written communication skills with the ability to influence and persuade through use of words, style, tone and presentation, an ability to produce compelling written content on philanthropic priorities and their impact for different channels, and confidence in co-ordinating activities and people to achieve success. You will be skilled at analysing and interpreting data and information and developing creative ways of presenting this to external audiences, and focused on providing responsive, high-quality service.

We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.

For further information about the post, please see the how to apply document, job description and the person specification.

 If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page. Should you have any queries about the role, please contact Liz Jaggs 

The closing date for receipt of applications is Tuesday 13 August 2024 (23.59 UK time).

Regrettably, we are unable to accept any late applications.

Interviews will take place during the week of 26 August or 2 September 2024.