Jobs in Roehampton

Knowledge Management and Learning Senior Advisor Contract type: Permanent, Full time Location: WaterAid is a global and equal opportunities employer. For practical and legal reasons, the successful candidate must be based in and legally able to work in any of the following country programmes: Ethiopia, Nepal, Nigeria, Rwanda, South Africa, Tanzania, Uganda, United Kingdom, and Zambia For the UK Location: we offer hybrid working: A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base. Salary & Benefits: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below: UK: £48,314 - £50,729 with excellent benefits Nigeria: 18,397,645 -23,445,232 NGN with benefits Nepal: 2,470,742 - 3,077373 NPR with benefits Ethiopia: 18,353 - 31,435 USD with benefits Rwanda: 26,700,728 - 36,196,712 RWF with benefits South Africa: 827,550 1,034,437 ZAR with benefits Uganda: 123,026,016 - 163,009,471 UGX with benefits Zambia: 461,019 - 645, 426 ZMW with benefits About WaterAid: Want to use your skills in knowledge management and programme learning to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. Join WaterAid as Knowledge Management and Learning Senior Advisor to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. About the Team: The Knowledge Management and Learning Senior Advisor is an integral role within the Knowledge Management & Learning (KM&L) team, situated within the Programme Support and Knowledge Team (PSK) of the WaterAid UK International Programmes Department (IPD). IPD operates in 17 African and Asian countries. PSK is a diverse and motivated group of 20+ technical specialists and advisors, passionate about bringing sustainable WASH to the world's poorest and most marginalised people. PSK leads and supports organisation-wide programme learning and knowledge management, collating and disseminating programme knowledge and facilitating knowledge exchange. The team provides technical advisory expertise and fosters and supports internal and external programme and technical partnerships and networks. The team also leads on developing normative programme documents and standards and advise and support the delivery of a programme capacity enhancement strategy. PSK collaborates with many functions across the organisation including policy, advocacy, campaigns, fundraising, communications, as well as with WaterAid partners and collaborators.

About the Role:
The Knowledge Management and Learning Senior Advisor drives the design and implementation of WaterAid's organisational programme learning and knowledge management strategy. The senior advisor leads the development of knowledge management tools, contribute to organisational processes for collating and disseminating program knowledge, and the evolution of knowledge exchange mechanisms. Additionally, lead the development of the internal programme and policy knowledge library, ensuring comprehensive access and collaborating on strategic knowledge communications. The Senior advisor reports into the Knowledge Management and Learning Senior Manager and their key accountabilities will be:

Co-lead Programme Learning and knowledge management (approximately 50% of time)

• Co-lead the design and implementation of an organisational programme learning and knowledge management strategy (in alignment with the organisational research agenda led by GPAC and supported by PMER processes).
• Lead the development and implementation of knowledge management and learning strategies and tools to capture, organise, and disseminate programme learning within the organisation and externally
• Co-lead the development of organisational mechanisms for knowledge exchange and evolution of our approaches.
• Support and advise PSK team members to effectively document, use and share programme learning and design dissemination strategy and plans to promote thematic learning to the target audience(s).

Develop and promote effective Information Management (approximately 20%)

• Co-Lead the development of the internal programme and policy knowledge library, ensuring that it is comprehensive and easily accessible to relevant stakeholders.
• Work collaboratively with internal and external for strategic and knowledge communications, shaping and populating internal and external facing knowledge systems and building linkages for the same.
• Support internal and external communications teams for strategic and knowledge communications, shaping and populating external facing knowledge systems.

Lead the development of programme guidance and standards (approximately 10%)

• Lead the process and methods to develop and maintain WaterAid's normative frameworks, standards and guidance materials for both internal and external audiences, coordinating with PSK's and GPAC's technical and policy leads. Lead an efficient yet collaborative approach that ensured these are developed built on the extensive knowledge and experience that exists across all levels of the federation.
• Support the dissemination of core normative programmatic documents and standards (frameworks, standards, guidelines, toolkits) through various platforms.

Support Programme Capacity Development (approximately 5% of time)

• Contribute to the development of the capacity strengthening strategy and ensure joined-up articulation of learning, knowledge management and capacity strengthening.
• Work with Capacity Strengthening Senior Advisor, to facilitate organisational mechanisms for knowledge exchange, learning and capacity-strengthening.

Support fundraising, external engagement, and communications (approximately 5% of time)

• Contribute to the organisation's business development efforts by supporting donor engagement, intelligence gathering, and preparation of funding proposals.
• Provide technical input to specific strategic initiatives and programme design particularly on aspects of knowledge management and programme learning.

Contribute to team processes (approximately 10% of time)

• Provide support to any other relevant processes within the remit of Knowledge Management & Learning team as required as an active member of a small team.
• Support PSK annual planning, budgeting, and reporting processes

About You:

• Proven experience in leading the design and implementation of organisational programme learning and knowledge management strategies.
• Strong knowledge management background with a track record of developing effective strategies and tools to capture, organize, and disseminate program learning.
• Experience in evolving knowledge exchange mechanisms and creating organizational mechanisms for knowledge evolution.
• Extensive experience in determining and implementing learning and knowledge sharing activities using empowering approaches.
• Ability to research, synthesise information, analyse its relevance and communicate it in accessible formats.
• Experience of designing, developing, and facilitating in-person and virtual meetings and workshops.
• Experience of developing and maintaining comprehensive and accessible knowledge libraries.
• Strong IT literacy skills, including designing and maintaining SharePoint or similar information management platforms; and using Microsoft 365 and other web based tools and platforms.
• Experience working in low and middle-income countries.
• Ability to communicate clearly and influence colleagues and peers; ability to work effectively across diverse groups and cultures.
• A self-starter, able to work independently and drive tasks forward to completion, escalating issues where appropriate.
• Working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.

Although not essential, we also prefer you to have:

• Working knowledge of one or more of WaterAid's working languages (French, Portuguese and Spanish).
• Experience with information and nurturing of virtual communities of practices and networks.
• Experience in planning, monitoring and evaluating programmes of work.
• Experience in conducting and/or managing research.
• Sound knowledge of WASH and related development issues such as sustainability, rights and equality.

Closing date: Applications will close one minute before midnight (UK time) on 10th September 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting the following 3 items into one document in either Word Document or PDF format:

1. Item 1: Your Cover Letter with expected salary
2. Item 2: Your CV
3. Item 3: Short answers to the following three questions on a separate page. Please limit your answers to no more than 200 words.

• Q1. What are your top 3 skills or areas of experience that align with the requirements of the role?
• Q2. When developing an organisation-wide Knowledge Management Strategy, what key aspects do you prioritise?
• Q3. How do you ensure effective knowledge sharing and retention within an organisation?

Please indicate your location and the right to work eligibility in your Cover letter.

Closing Date: Applications will close one minute before midnight (UK time) on 10th September 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Support Worker Needed!

• Rate of Pay: £15.15ph PAYE, £19.79ph Umbrella
• Location: Richmond
• Nearest Train Station: Richmond Overground Station
• Timing: Monday-Friday 9-5
• Contract: 2-3 Months initially (Probably an extension after that)

Key Duties:

• Support clients in adhering to HDC/Bail conditions.
• Develop realistic, person-centred Support Plans.
• Provide weekly support to help residents achieve their goals.
• Assist residents with Housing Benefit applications to avoid rent arrears.
• Manage properties to maintain Decent Homes Standards.
• Complete referrals to specialist support agencies as needed.

Expectations:

• Ability to create person-centred support plans.
• Understanding of safeguarding.
• Experience working with vulnerable adults with complex needs.
• ENh DBS Required

Apply now to make a difference!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Grants Manager

We are looking for an experienced grants manager in this part-time, flexible role working on a remote basis.

Position: Grants Manager

Location: Remote

Hours: Part-time, 21 hours per week/flexible working available

Salary: £44,182 - £46,872 (pro rata) dependent on experience

Contract: Permanent

Closing Date: Wednesday 11th September. We are shortlisting on a rolling basis and they role may close sooner than advertised

Interview Date: 16th and 17th  September.

The Role

We are looking for an experienced grants manager to work closely with the Head of Grants and Assessment to develop and support grant management, including developing new systems, to ensure that processes are compliant, auditable, efficient, and timely.

You will also be developing and embedding grant policies and processes, writing grant procedures, documentation, overseeing payments, and reporting to Board and other teams.

About You

You’ll bring a good understanding of social enterprise finances, together with an ability to assess social enterprises, including understanding and assessing business models. Ideally you’ll have experience of bidding for and managing grants for a charity or social enterprise, or of starting up and running a social enterprise.

About the Organisation

Helping 1,000 people a year develop the skills, strengths and networks they need to tackle society’s biggest problems, the charity run courses that equip people to start, scale and strengthen organisations that make a positive difference. This is not a traditional school, learning is inspiring, action-based and accessible, supporting people in other ways too, such as funding and mentoring.

Working here is engaging, exciting and demanding. If you are someone who enjoys creating solutions and contributing your ideas, you’ll enjoy working here.

Benefits include:

• 25 days’ annual leave (pro-rata) + UK bank holidays
• 5% employer contribution to your pension
• Learning & development opportunities
• All staff have access to Wisdom, an employee wellbeing app
• Opportunities to train in First Aid and Mental Health First Aid
• Wellbeing initiatives hosted by our Wellbeing Committee
• Free eyecare vouchers
• Regular online socials & weekly catch-ups
• Team away days twice a year
• Flexible working is welcomed!
• Teams based around the UK (as well as in India)
• Cycle to work scheme
• Annual season ticket loan

If you require any reasonable adjustments during the recruitment processes, including assistance with reading this page, please let us know

The organisation is committed to eliminating discrimination and actively encouraging diversity amongst the workforce by developing a staff team that mirrors the rich diversity found in the student population. The charity will not discriminate with reference to age, gender, sexual orientation, race, colour, religion, marital status or disability. However you identify, we would like to hear from you. In the organisations commitment to continue to diversify its teams, freelance staff and programmes, we are particularly keen to hear from people who identify as:

• being from racialised and minoritised communities*
• and/or LGBTQ+
• and/or disabled, including learning and non-visible disabilities

If you require any reasonable adjustments during our recruitment processes, including assistance with reading this page or documents linked to below, please

You may have experience in other areas such as Grant, Grants, Grant Manger, Grants, Manager, Grant Officer, Grants Officer, Policy, Social Enterprise.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Unfortunately, due to our limited capacity we are unable to provide feedback to candidates not shortlisted for interview.

Salary: £37,564 starting salary (salary range will increase due to max £40,166 via the length of service) per annum plus £4,190 Inner London Weighting.

Contract: Permanent basis

Hours: Full-Time 35 hours per week (excluding lunch breaks)

Location: London. We will consider a UK-based hybrid working option. (Some travel in the UK with occasional overnight stays away from home will be required).

 

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

The postholder will work in the Campaigns team to implement Refugee Action’s advocacy strategy which is central to our ability to influence change at all levels of government, across departments and other statutory stakeholders.

To succeed in the role you will need to demonstrate:

• Experience of developing and implementing effective public affairs strategies, including successfully identifying target lists and influencing political stakeholders.
• Experience of working with sitting MPs, select committees or all-party parliamentary groups advocating for policy change, ideally bringing existing working relationships with MPs and/or their staff. This may have been through another NGO, charity or civil society organisation.
• Experience of planning and organising events, ideally in Parliament or attended by parliamentarians.
• Excellent personal organisational skills, and confidence in building relationships and networks, both in person and online.
• Strong communication skills - both written and verbal.
• A desire to work proactively towards positive solutions with the ability to take the initiative and manage workload effectively and independently.
• Ability to work effectively across multiple campaign areas, and to develop relevant expertise across each of them with support from colleagues.
• A collaborative approach, with both internal colleagues and external partners and stakeholders.
• Understanding of the UK’s hostile refugee protection and asylum system and how it impacts those affected by it. 
• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
• Ability to travel in the UK with occasional overnight stays away from home.

Those with lived experience as a refugee are particularly encouraged to apply

Closing date: 23:59 on Sunday 15 September 2024

Interviews: 01 and 02 October 2024 (on Zoom)

 

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List.  If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

• Skilled Worker visa: shortage occupations
• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for a not-for-profit asylum accommodation system, see our Most Wanted campaign here.

About the Role 

Sense is recruiting for a Senior Database Officer to join our fantastic team in King’s Cross, London. This is a permanent, hybrid role, working one day a week in the office. The successful candidate will play a crucial role in meeting the department’s complex and varied data requirements.  This is a high-energy varied role and the post holder will be expected to manage and push forward multiple work activities simultaneously. Your core focus will be delivering data selections and exports to all teams in the Supporter Engagement directorate as such, a solid working knowledge - and experience of the Raiser’s Edge is essential. This is an exciting time to be joining the team as we work towards moving over to Microsoft dynamics in March 2025 and the successful candidate will have a hand in shaping this work and support with the transition.

The main duties and responsibilities include: 

• Working with the Data Manager and all Supporter Engagement teams, the post holder will ensure data selections are delivered accurately, cleanly and on time working to an agreed process
• Proactively liaise with supporter facing teams to ensure clarity regarding upcoming selections and potential overlaps between audience groups
• Use this knowledge to champion the supporter’s interests during the planning and development phases of any and all campaigns
• Working with customer teams, produce accurate inclusion queries to extract data.
• Understand and maintain accurate suppression queries to ensure our compliance with both our legal responsibilities and the best practices expected by our supporters.
• Manipulate data exports to ensure consistent formatting and structures before releasing the selection to our internal stakeholders
• Perform quality control tasks on data selections to ensure accuracy before releasing the selection to our internal stakeholders

 
To succeed in this role, you will have: 

• Considerable experience of working with the Raiser’s Edge database with a demonstrable understanding of the single customer view
• Excellent understanding about how data can be used to drive a variety of disparate income streams with different audiences
• A track record of delivering multi segment data selections accurately and on time in a dynamic working environment
• A clear and demonstrable understanding of data protection regulations and other regulatory frameworks
• Sound understanding of direct marketing practices
• Experience of providing database training and documentation to users
• Excellent organisational skills with a logical and investigative approach to problem solving
• Excellent time management and co-ordination skills
• Experience manipulating and translating client requirements for data into a working technical framework with associated hierarchies and suppressions

For a full job description and person specification, please see the link below

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense are proud to be a Disability Confident Employer.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To Apply 

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. 

Prospectus is delighted to be supporting Education Endowment Foundation (EEF) to recruit for a Head of Philanthropy and Partnerships. EEF support schools, nurseries, and colleges to improve teaching and learning for two – 19-year-olds through better use of evidence.

This is a full-time, permanent role, paying a salary of up to £70,500 per annum depending on experience. This is a hybrid role and the postholder is expected to work a minimum of 1 day a week from their offices in Central London.

The Head of Philanthropy & Partnerships is pivotal to the growth and income-generation of the EEF. Its purpose is to develop and drive a strategy to secure £4m per annum in income from a combination of strategic partnerships, co-investment, pro bono and leveraged funding. To achieve this, you will work closely with colleagues, as well as liaise with their CEO and Senior Management Team to identify and develop fundraising opportunities and leverage their expertise to craft creative proposals to inspire and enthuse their prospects.

EEF are looking for a confident philanthropy and partnerships fundraiser within the education or charity sector with a track record of managing a high value and diverse portfolio of donors and clients. The ideal candidate will have demonstrable experience of securing six-figure gifts from non-government sources along with experience of developing and executing organisational income generation strategies.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Ariha Semontee at Prospectus.

If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Crisis Skylight Brent offer direct services to people who are homeless or at risk of homelessness. Alongside our frontline service offer, we develop and lead strategy and partnership projects to deliver positive change for homeless people in Brent. 

Job Title: Lead Worker (Housing Coach), please note internally this role is known as Lead Worker (Coaching)

Contract: 12-month fixed term contract, parental leave cover 

About the role 

As one of the Lead Worker you will play a role in supporting people who are homeless or at risk of homelessness by providing assessment, coaching advice and advocacy, whilst linking individuals into services that provide support. This role will also provide support to the facilitation of the Winter Night Shelter 2025, including ensuring that service users accessing the night shelter have an opportunity to resolve their homelessness sustainably.

The key to success will be your ability to make collaborative, consistent and psychologically informed relationships with services, colleagues, and partner organisations. You will have the ability to empower and upskill service users to be proactive in their accommodation search. You will provide support with practical aspects of their route out of homeless, including access to housing, benefits, and other relevant needs. You will Lead Work a caseload and provide effective case management in line with the Crisis Case Management Framework.

Skills, knowledge, and experience vital to succeeding in this role:

• Passionate about and dedicated to ending homelessness.   

• Comprehensive understanding and experience of accessing housing via private rented sector, local authorities, housing associations, supported providers and others.   

• Good knowledge of issues affecting homeless people, including housing, welfare issues, trauma, substance use, involvement in criminal justice services, and social isolation  

• Proven track record of successfully using coaching, IAG or psychologically informed approaches with people who have experience homelessness.  

• Skills and experience in partnership working and networking.

• Flexible and adaptable to change.  

• Strong team player, able to use own initiative and reflect on your own practice.  

• Previous experience in the voluntary or statutory sector with a focus on working alongside marginalised people or groups.  

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions in the application form, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Two-days (pro rata) wellbeing days 

• And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

If you would like to know more about this role/ the service, you can attend an Open Evening at Crisis Skylight Brent 1-2 Bank Buildings, High Street, Harlesden, NW10 4LT on Thursday 29 August 17.30 – 19.30. If you’re planning on attending, please can you let the Hiring Manager Nick Bradshaw know via email (contact details can be found on our website). If you’re unable to attend but would like more information, please feel free to contact Nick.

Closing date: Sunday 8 September 2024 (at 23:59) 

Interviews will be held on Monday 16 September Crisis Skylight Brent 1-2 Bank Buildings, High Street, Harlesden, NW10 4LT. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

Salary:                   £46,698 – £47,828 (London) / £42,373 – £43,361 (National)
Hours:                    35
Contract:                Permanent
Benefits:

- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.
Location: London/Bristol - flexible working arrangement can be agreed with the line manager.     
Please note, we are currently consulting with staff on an expectation of two days a week in-person working to take effect from October 2024 which will apply to this role. We will keep candidates updated on this as appropriate, subject to the outcome of the consultation.        

An exciting opportunity has arisen at the National Housing Federation (NHF) for a Member Intelligence Manager, a key leadership role with responsibility for ensuring we use member data effectively. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF here: https://www.housing.org.uk/about-us/
Interested in making a difference to the work of the National Housing Federation through the effective use of member and customer data? The successful candidate will manage a small team and play a leadership role in our data intelligence work, working with colleagues across the organisation and using data to inform our member engagement and policy positions, to increase our commercial income and develop new products and service for the sector.
In addition to managing our data, this post will also have primary responsibility for the translation of data into intelligence to help the wider organisation understand membership trends and changes - allowing us to respond quickly to the changing needs of members and drive the quality of our member offer.
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.

Key elements of the role:

- To provide leadership and support to the team in line with the core values of the organisation and with our commitment to drive standards of service to our members.
- To lead a cross-directorate programme of work through the Data Strategy Implementation Group.
- To establish systems and processes to collect, maintain and utilise member data and intelligence effectively.
- To manage the interface with our Customer Relationship Management system to ensure accuracy and efficiency.
- To use data and intelligence to map key trends and changes within the sector and to make recommendations to senior staff about the implications of those trends for our work.
- To work with communications colleagues to develop mailing lists and use data and intelligence to inform and shape our messaging about how the sector is regarded by members, stakeholders and the wider public.
- To work with marketing and commercial colleagues to ensure that we use our data and intelligence to target our commercial products and events effectively, and put processes in place to utilise data to drive engagement and income.
- To work with colleagues across the organisation to create a culture that understands and is able to utilise data effectively.
- To act as the key contact point for all member survey work.
- To ensure that all of our internal systems and decisions are based on a common set of data.

The successful candidate:
The successful candidate will be able to demonstrate:

- Experience of playing a strategic role in the use of data in a membership, not-for-profit or business environment.
- Excellent analytical and numeracy skills.
- The ability to communicate effectively and proactively drive forward data-driven decision-making.
- Effective use of CRM systems to inform and deliver high-quality customer service and insight.
- Sound knowledge of GDPR and data protection legislation.
- Experience of data visualisation tools, such as Tableau or Power Bi.
- Experience of effective team management.

Nb within the NHF this role is known as Member Intelligence Manager, but it is equivalent to a Data Analytics Manager- Member Data Intelligence in other settings.

Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff – https://www.housing.org.uk/about-us/transparency/who-we-are/.  We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.  
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.

Disability confident committed employer
We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email Stephanie Green, People Manager at [email protected] with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc.  You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: 10 September 2024
Interview date: 19 and 20 September 2024

Would you like to help transform education and the lives of individuals and communities. You will be part of a purposeful Higher Education Institute as a Senior Administrative Officer and Finance Business Support professional. This role offers a unique opportunity to make a significant impact.

As a Senior Administrative Officer and Finance Business Support you will join a team who takes multiple intakes annually, offering a range of qualifications from Certificates to Doctoral degrees. This is a higher education environment with approximately 6,000 non-residential students.

Your Benefits will include:

• Holiday entitlement: 40 days in total: 28 days holiday plus 4 University closure days plus 8 Bank Holidays.
• 5% employer pension contribution & 6.1% employée pension contribution.
• Access to a benefits and wellbeing platform, with a choice of benefits to suit your needs, including electric vehicle salary sacrifice scheme and financial wellbeing services
• Career and development opportunities, including support to gain further qualifications
• Support for health and wellbeing, including occupational health and counselling support services
• Family-friendly policies that provide for flexible working, including enhanced paid maternity and paternity leave
• Travel schemes, including the cycle to work scheme and season ticket loan

Your Role Will Involve:

• Delivering empathetic student financial support in person
• Managing student finance queries and debt
• Collaborating with internal and external stakeholders
• Providing comprehensive financial management support
• Contributing to the Institute's financial sustainability

Your Skills and Experience Will Include:

• Strong financial acumen, including budgeting and reporting
• Excellent communication and interpersonal skills
• Ability to work effectively under pressure
• Proficiency in financial systems

• Knowledge of Student Loan Company and its processes

If you have the desired attributes and experience plus empathetic understanding of student loans in a higher education setting and feel that you would be a good fit for this role, please send your CV to with out delay

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Pathway CTM is a growing Social Enterprise that helps school-leavers, get into the world of work.

To do this we work with a range of companies across multiple sectors, and schools to deliver our Employability Programme: made up of Events, Application Clinics, One-to-One Support, and Work Experience opportunities. 

Our aim is for every young person in the UK to know the range of options they have once they leave school, unlock their true potential, and ultimately find a valuable place in society. 

We are now proud to be a part of the Learning People group, where our mission extends to supporting adults (as well as school-leavers) into amazing careers with our employers.

About the role: 

(M4 corridor / Reading / South West London main location for delivery in first 12 months)

This is a great role for someone looking to further their experience in project management & delivery. You will be working with our dynamic passionate team contributing towards a positive impact in supporting young people to understand their future options. You will be working closely with our Schools, Employer, Marketing, & Delivery Teams becoming an integral part of the collaboration between all teams.

You will be part of the team led by the Head of Delivery, and you will ensure an organised, prepared approach to client projects is taken. You will be an important team member who is excited to speak and host events with our clients and for our students. Could you inspire young people and want to support them into careers with global brands? Then please read on!

Your responsibilities: 

· Project Management of a portfolio of client projects – including setting up a project plan identifying risks, actioning project tasks, and reporting back to clients on progress via email and regular meetings.

· Clear management of own calendar – this role will involve booking in sessions with schools, hosting in person and virtual events, and travel between in-person sessions.

· Deliver and host small-scale to large-scale (300+ attendees) events for students, parents, and employers.

· Responsible for pre-event tasks – working with clients to create an agenda and creating PowerPoint presentation slides.

· Responsible for post-event collection of data to support in the creation of project reports, including quantitative and qualitative data.

· Responsible for management of team Projects inbox per a team rota, including student, parent, & teacher queries relating to projects.

· Contribute to our Student Support function in relation to your set projects - to help young people with apprenticeship applications and to gather feedback from project events.

What we are looking for:

· Willing to travel across a large geography around (ideally situated in), the M4 corridor.

· Need to have access to car and willing to travel.  

· Experience of delivering events and/or mentoring of young people.

· Experience of managing a project end-to-end.

· Confidence and ability to speak to our main audiences – students, parents, teachers, & employers.

· You should take a methodical and organised approach to your work, paying close attention to detail and prioritising your workload.

Benefits:

· Working in an amazing Delivery Team, who deliver events to students, parents and teachers.

· Work with some of the best multi-national brands who are doing amazing work to level the playing field in their attraction & recruitment campaigns with us.

· Develop your skills in presenting and event mastery – gaining diverse experiences.

· A commitment to your training and development.

· Reduced hours on Fridays and your birthday off as a bonus.

· A great team culture in Central London, with regular drinks and Xmas + Summer parties!

Community Hub Coordinator

We are seeking a dynamic and dedicated Community Hub Coordinator to continue the transformation of our service offerings and create a vibrant, inclusive, and supportive community hub. This role is pivotal in creating a welcoming environment that empowers marginalised groups, including asylum seekers, refugees, and those facing isolation or homelessness, helping them to thrive within the Newham community. We want to support individuals to move from whats wrong to whats strong, and you will be a key catalyst for this. 

As the Community Hub Coordinator, you will be responsible for the day-to-day management of key aspects of our community hub, ensuring it remains a safe space where individuals can connect, share experiences, and build relationships. You will lead a team of committed volunteers and sessional staff, manage various hub activities, and collaborate with internal teams and external partners to provide holistic support for our service users. As part of your remit you will also work alongside colleagues to develop our exciting new community meanwhile space by organising events, workshops and informal opportunities for connection.

Key Responsibilities:

• Community Building & Engagement: Develop and manage a welcoming hub that operates 5 days a week, offering tailored activities and programs that meet the needs and strengths of the community.
• Support & Empowerment: Work closely with volunteers to provide encouragement and support, fostering a sense of belonging and empowerment among hub participants. To include developing a steering group to help amplify the voices of marginalised individuals and groups.
• Partnership Development: Maintain and strengthen partnerships with local organisations and agencies, ensuring integrated and holistic support for service users.
• Operational Leadership: Assist in the hub's daily operations, including coordinating volunteers and supporting the management of the community café.
• Promotion & Outreach: Promote the hub's activities and conduct outreach to engage vulnerable groups, ensuring inclusivity and cultural diversity.
• Monitoring, Evaluation, and Compliance: Use tools like Upshot to track participation and outcomes, ensuring compliance with funders as well as our own strategic objectives. 

About You:

The ideal candidate will have experience in community engagement or project management and possess strong interpersonal skills with a proven track record of developing and delivering community-based programs. You should be IT literate, with excellent communication skills and a commitment to inclusivity and empowerment.

We are looking for someone who is a capable leader, innovative, and enthusiastic about our mission. You should have the ability to manage and motivate volunteers and sessional workers, and be committed to making a positive impact on marginalised groups in Newham.

Why Join Us?

Impact: Your work will directly impact the lives of vulnerable individuals and communities in need.
Collaborative Culture: Be part of a passionate and dedicated team.
Flexible Working: Enjoy a blend of office-based and home workingProfessional Growth: Develop your skills and knowledge in a supportive environment.

Other employee benefits include:

• Annual Leave: 28 days plus bank holidays (pro rata for part time)
• Employee assistance program for confidential support
• Wellbeing day: An extra day off specifically to intentionally recharge
• Cycle-to-work scheme to promote healthy commuting
• Tech scheme to support equipment purchase
• Workplace Pension scheme

​How to Apply

Please note there is no closing date for this role, but early applications are encouraged as we will invite interviews and begin the selection process on a rolling basis, with the aim to have the position filled as soon as appropriate candidates are identified. To apply please send a copy of your CV and a covering letter of no more than 2 pages long. 

Please note that an enhanced DBS check will be required for this role. 

We look forward to hearing from you! 

Newham Renewal Programme is committed to building a diverse and inclusive workforce. We encourage applications from all qualified individuals, regardless of background.

We are recruiting for a Children’s Support Worker who will be working closely with children and their mothers who are living in our refuges escaping domestic violence and other forms of violence and abuse, to provide personal welfare support and ensure that our clients are provided with a safe, supportive, and welcoming environment.

A key requirement is to provide personal one to one and group support to children and young people to ensure they are provided with a safe, supportive, and welcoming environment. The post holder will support children who have witnessed or experienced domestic violence and plan and provide stimulating, safe, and appropriate activities.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Jigsaw4u are recruiting a Support Practitioner to join our specialised and experienced team.

The Jigsaw4u Missing Young People Service is a statutory partnership with the London Borough of Sutton.  Once the missing persons unit has made a referral, the support worker will make efforts to engage the young person so that they can conduct a Return Home Interview to gain insight as to why the young person may have run away or ‘gone missing’.  These interviews can lead to individual support, working on the priorities identified during our assessments in order to reduce risk. 

We also offer advice and consultation to parents, carers and professionals on the issues these young people are experiencing and work closely with Children’s Social Care, Schools, parents and other professionals to reduce and ultimately cease missing episodes from taking place

Join us as a HR BP and play a pivotal role in driving success, enhancing colleague experiences, and shaping the future of our organisation.

What is a HR Business Partner?

As a HR Business Partner, you will serve as a partner to the organisation's leadership and provide comprehensive HR support to drive business objectives, enhance our colleague experience and continually evolve our organisational effectiveness. You will collaborate with various stakeholders within your specific locations responsibilities, including our senior leadership, centre management, to develop and implement HR strategies, policies, and programs aligned with the company's goals and values.

A large part of the role will be based around managing employee relations with your key stakeholders. You will be expected to provide a first-class Employee Relations service to line managers and colleagues that embodies our company values and minimises impact to the day to day running of the company whilst being compliant with UK legislation and company policy.

As the HR Business Partner, you will contribute to the effectiveness of HR service delivery and will be an active participant and role model within the HR Team and wider organisation.

The HR function is responsible for ensuring the appropriate, sustainable, organisational structure is in place for MSI Reproductive Choices UK to achieve its mission, goals and objectives. As custodians of the values and culture of the organisation, the HR team are responsible for the employment policies, procedures, practices and systems that govern the full colleague life cycle.

About You

You will be CIPD (ideally level 7 qualified) or have relevant HR experience. Reporting to the UK HR Manager, you will be working within the HR department, working closely with other members of the HR team and Operational teams within the regions.

To perform this role, it is essential that you have the following skills:

• HR Experience & Employment Law: Strong background in HR with knowledge and application of employment law.
• Employee Relations: Experience with managing and ability to demonstrate handling a number of ER matters consecutively including absence management, disciplinary actions, grievances, performance issues, and organisational changes.
• Communication & IT Skills: Excellent written and verbal communication; proficient in IT and HR systems.
• Self-Management & Discretion: Ability to plan, prioritise, make decisions independently, and handle confidential matters with discretion.

What can we offer you:

A comprehensive benefits package designed to support your financial wellbeing, health, work-life balance, and career growth:

• Financial Reward: Competitive salary with opportunities for progression, up to 5% employer pension contribution, and thousands of perks through Blue Light card.
• Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.
• Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits.
• Career Development: Paid training, opportunities for accredited apprenticeship programs, and potential for career progression.

Location: London Support Office – Conway Street (Hybrid)

Contract type: Permanent, 35 hours

Salary: £42,213.23 - £51,078.01 (dependant on experience and location)