Jobs in Rochester

Are you looking for an opportunity to join an incredible campaigning organisation as an Individual Giving Lead? We’re thrilled to be looking for a Senior Income & Engagement Officer to lead the Individual Giving function within an amazing international campaigning charity. This organisation works with partners around the world to fight poverty and defend human rights, as part of the movement for global justice

As Senior Income & Engagement Officer, you will work closely with the Director of Income & Engagement to develop and implement strategies and campaigns to deepen relationships with individual supporters to increase both campaign participation and grow income. You will also lead on a Legacy programme and manage an Income & Engagement Assistant, ensuring the delivery of world class supporter care and experience.
This is an incredible opportunity to be the Individual Giving Lead and shape the programme moving forward, making informed decisions and working with senior stakeholders to get the best out of campaigns.

As Senior Income & Engagement Officer, you will need:

• Significant proven experience managing individual giving fundraising campaigns across a range of offline and digital channels. This could have been gained working in-house at a charity or working for a fundraising agency or similar.
• Excellent copywriting, written and oral communication skills with the ability to translate data to insight and communicate this with various stakeholders.
• Demonstrable experience of meeting fundraising targets and developing individual giving or digital income streams.

Deadline: 8^th July
Salary: £44,000 - £46,600
Working pattern: Full-time, permanent
Location: London – Hybrid (One day per month in office)

If you would like to have an informal discussion, please call Jake on 02030 062787 or email [email protected]

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.

If enough applications are received the charity reserve the right to end the application period sooner.
 

The Role

Working across both Social Mind and Social Sync as a Customer Success Manager you will play a pivotal role in ensuring our non-profit clients succeed in their digital fundraising endeavours.

You will oversee the complete lifecycle of client engagement, from onboarding to support and retention, ensuring they fully leverage our platform's capabilities and agency expertise.

You will act as a strategic advisor, guiding clients through their journey with Social Mind and helping them optimise their campaigns for maximum impact.

Your role will involve proactive communication, strategic planning, and collaboration with internal teams to deliver exceptional client experiences building long term relationships.

Background

Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.

Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated digital fundraising campaigns and behavioural, omni-channel supporter journeys.

We empower charities to raise more money with integrated multi-platform fundraising, drive supporter acquisition and build stronger relationships with sophisticated, personal journeys and we unlock the supporter’s potential with meaningful insights.

Key Responsibilities

• Client Relationship Management:
  • Work closely with Growth team to deliver smooth and effective handover milestones to ensure ongoing client confidence.
  • Build and nurture strong relationships with key stakeholders at non-profit organisations, understanding their digital fundraising goals and aligning our solutions with their strategic objectives.
  • Conduct regular check-ins and strategic reviews to assess client satisfaction, gather feedback and identify opportunities to increase value and reduce churn across Social Mind and Social Sync.
  • Explore different ways in which clients may benefit from new agency services as our offer diversifies in line with market trends and demands.
• Onboarding and Adoption:
  • Ensure client satisfaction by keeping internal teams well briefed to successfully deliver agreed client requirements to a high standard and on time.
  • Collaborate cross functionally to ensure clients have everything needed for successful campaign launches and ongoing optimisations.
  • Develop and execute strategies to drive adoption and engagement with our platform, tailoring approaches to each client’s unique needs and goals.
• Success Planning and Outcomes:
  • Create and manage comprehensive success plans for clients, setting clear goals and regularly reviewing progress to ensure they achieve their desired outcomes.
  • Provide best practices and strategic recommendations to help clients elevate their fundraising efforts and fully utilise our platform and agency offering.
  • Act as the internal voice of the customer, gathering feedback and collaborating with our Product and Development teams to drive enhancements that meet client needs.
  • Identify potential risks and opportunities for upsell, working closely with internal teams to address concerns and explore growth possibilities.

Skills and Knowledge

• Strong knowledge and understanding of non-profit fundraising, particularly social and digital fundraising.
• Experience with managing multi-channel campaigns and understanding campaign lifecycle from planning to post-campaign analysis.
• Excellent communication and presentation skills, capable of managing complex stakeholder interactions and inspiring action through data and case studies.
• Tech-savvy, with a strong interest in learning about our platform and the ability to provide technical guidance to clients.
• Positive, enthusiastic team player with a collaborative approach and a drive for continuous improvement.
• Experience in the non-profit sector is desirable, with a passion for supporting charitable causes and driving meaningful change.
• Experience in a Customer Success or Account Management role is desirable, ideally within the non-profit sector or a B2B SaaS environment.

Senior Programme Officer, In2STEM

Salary: £32,000 - £34,000

Length of Contract: Permanent, Full time 

Start date: ASAP

Location: Remote, with occasional travel to events and face-to-face meetings 

Reporting to: In2STEM Programme Manager

Direct reports: The Senior Programme Officer will deputise for the In2STEM Programme Manager one day per week and on occasion, when the In2STEM Programme Manager is on leave. This team consists of 4x Programme Officers and 1x Programme Assistant.

About us

In2scienceUK’s aim is to promote social mobility and diversity in science, technology, engineering and maths. We do this by leveraging the skills and passion of researchers and STEM professionals to support young people from low socio-economic backgrounds to achieve their potential and progress to careers in STEM.

The In2STEM programme is a fantastic opportunity for 16-19 year olds to gain insights directly from STEM industry and research professionals. The programme provides over a thousand students each summer with a blend of online and in-person activities, equipping participants with the skills, knowledge and confidence needed to excel in STEM. 

What we are looking for

We are excited to be recruiting a Senior Programme Officer to join our growing In2STEM Programme team. The focus of this role will be to support delivery and ensure that our young people have an exceptional experience on the programme. You will also be kept engaged through deputising for the In2STEM Programme Manager one day per week.

You will have a good understanding of the challenges today’s young people from less privileged backgrounds may face and bring a proven track record of supporting vulnerable young people and/or adults with a range of support needs, including mental health needs, learning difficulties and disabilities. You will be good at building trust and rapport with young people and have practical experience of appropriately, calmly navigating situations involving safeguarding and signposting for young people and adults.

We want to hear from people who passionately represent the interests of the diverse young people that we serve. We are not asking for particular qualifications. We care about your character, your skills and potential. If you can turn strategic aims into impactful programmes and can see yourself making an impact in our organisation, we want to hear from you.

Duties and responsibilities

The purpose of the Senior Programme Officer role is to support the successful delivery of the In2STEM Programme and ensure our young people have an excellent experience.

Your specific duties will include:

Programme Delivery

• Managing a caseload of students and volunteers from application stage to successful completion of the programme, including recruitment, placement matching, onboarding, event planning and programme delivery (in-person and online), troubleshooting throughout the programme and evaluation.

• Where appropriate, supporting the Programme Manager as the first port of call for programme staff with enquiries or needing advice relating to pastoral care for our beneficiaries.

• Developing and maintaining excellent working relationships with partners and funders to further the delivery of our work. This will include for example, working with schools, colleges, academic and professional services staff at universities.

• Creating and developing engaging resources to support the programme including video presentations, posters/flyers, case studies and website text and images.

• Monitoring student and volunteer applications to ensure targets and milestones are met.

• Maintaining up to date records via the programme database and ensuring data protection.

• Ensuring all operations are in line with Health and Safety and Safeguarding policies and procedures.

Evaluation

• Developing programme activities, using student and volunteer evaluation data and staff insights.

• Optimising systems, processes and ways of working, to ensure delivery models are scalable and achieve intended outputs and outcomes to the highest degree of quality, effectiveness, and efficiency.

• Maintaining a comprehensive overview of programme activities, among both staff and partners, and reporting on progress at regular intervals as defined internally and contractually.

• Supporting team members to create evaluation and student data reports.

• Supporting the creation and dissemination of case studies, working closely with the fundraising team to ensure funder requirements are met.

Deputy Managing

• Managing the In2STEM team when the Programme Manager is not working, including preparing and running programme update meetings from time to time.

• Supporting and assisting the Programme Manager to ensure organisational and delivery targets are achieved.

As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The postholder will carry out any other duties as are within the scope, spirit and purpose of the job as requested by the line manager.

Person Specification:

Essential

• Track record of experience directly supporting vulnerable young people and/or adults with a range of support needs, including mental health needs, learning difficulties and disabilities, facilitating access to other support services as needed.

• An understanding of the social and economic barriers that prevent some young people accessing STEM careers and an ability to recognise the importance of diversity and inclusion in STEM.

• Knowledge and understanding of the STEM sector, including higher education, apprenticeships and STEM careers.

• Experience of delivering projects for young people including recruitment and caseload working.

• Experience developing and maintaining strong working relationships with internal and external stakeholders at various levels.

• Excellent written and verbal communication skills, with strong presentation skills and an ability to adapt to a range of audiences.

• Good understanding of safeguarding in practice when working with young people.

• Flexible and adaptable, with an ability to pick up new tasks quickly and keep a level head when faced with challenges.

• Knowledge, understanding or experience of programme or project evaluation.

• Experience of deputy managing or managing staff or volunteers.

Desirable

• Experience of leadership and people management including motivating, coaching and developing team members to achieve results, fostering positive, collaborative working relationships with colleagues.

• Excellent IT skills including experience of Gmail, Google Workspace (or Word, Excel and Powerpoint) and Mondaycom.

• Experience working with databases.

Benefits: 

At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with your line manager to get you to the next level from day one. 

Although we take our career development seriously we also value work-life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy. 

In2scienceUK is a remote based organisation, that requires occasional travel across the UK for events and staff co-working days. 

You will have 28 days of annual leave per annum, plus bank holidays. 

Commitment to Safeguarding: 

In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment.

The following pre-employment checks will be undertaken as applicable:

• References 

• DBS check and/or Overseas criminal records check where applicable

• Self-Disclosure 

• Identity check 

• Right to work in the UK 

• Evidence of qualifications applicable to the role 

• Confirmation of registration with applicable registered body where applicable 

Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure. 

Application procedure: 

Please apply via Charity Job by uploading your CV (2 pages maximum) and a supporting statement (2 pages maximum). Your supporting statement must demonstrate and evidence how you meet each one of the competencies outlined in the above person specification. 

The deadline for applications is midday on 24th July 2024. Interviews will take place on Thursday 1st August and Friday 2nd August 2024.

Please note will be a relocation package offered as the role is based in Cyprus.

 About the role

We are seeking a versatile and experienced CAMHS nurse to work as part of our CAMHS Service to British Forces Cyprus. You will be responsible for providing a child and adolescence mental health service to individuals and families by providing a range of clinical interventions to children and young people across British Forces Cyprus (BFC) who are struggling with their mental health and require specialist support from mental health services.

You will work autonomously and carry a clinical caseload of service users requiring CAMHS intervention, utilising age-appropriate interventions in line with NICE Guidelines.

You will report to the Locality Team Leader and will be supported by the Clinical Advisor for CAMHS.

About the team

There are 3 SSAFA locality Community Health teams in Cyprus, each team is led by a Locality Team Leader; the teams consist of Midwives, Health Visitors, School Nurses, Community Children’s Nurses, CAMHS, Dietitian and Speech and Language Therapists. The Community Health Service is supported by a Child Consultant Psychiatrist and a Community Paediatrician who provide a peripatetic visiting service from the UK.

About you

To carry out this role successfully you will be a Registered Mental Health Nurse, with relevant post qualification experience. Experience of work within a military environment would be an advantage. You will have a good working knowledge and understanding of safeguarding, with the opportunity to facilitate safeguarding training and participate in Family and Children in Need Supervision.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families. 

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight (GMT) on Wednesday 17 July 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: Wednesday 24 July 2024

We are recruiting for a private international charitable foundation which seeks to support environmental recovery, supported by cultures and economies grounded in Earth lore, in line with their “breathe freely” ethos.  As such they are committed to grants and other investments that are healing to the climate, to biodiversity, and to human cultural relations with the other-than-human. The foundation is currently based in a Hong Kong family office, with personnel in Hong Kong and the UK, as well as Cameroon, Brazil, Australia, Papua, and the US. The work is hybrid and the candidate can legally work in the UK or Hong Kong. A working visa will be provided if needed.

The organisation has been in a phase of significant growth and change over the last five years and is seeking to ensure that the needs of our diverse and committed staff are known and addressed.

This is a new position which interfaces with all foundation staff. Under the general direction of the Director of Operations, you will be developing and ensuring that staff policies and practices are relevant, clear, harmonized, and compliant with regulations across the foundation’s staff locations and in alignment with the foundation’s values. The position provides an opportunity to practice all aspects of a global HR function including recruiting, hiring and on-boarding, remuneration and benefits, performance and effectiveness, compliance, training and development, staff wellness and retention, and HRIS.

Global Human Relations Specialist 

Responsibilities

— The responsibilities of Global Human Relations Specialist will include, but are not limited to:

• Determine and facilitate optimal hiring status for new and continuing staff (direct employment, EoR employment, independent consulting) and initiate and manage contracts as appropriate.
• When there are open positions, working with hiring managers to manage the full cycle of recruitment of positions including job scoping, candidate sourcing, interviewing, reference checking, background checking, developing offers and closing the hire.
• Guide and manage onboarding, orientation and exit processes.
• Evaluate and facilitate staff mobility and travel requirements (visas, permits, and registrations) as needed.
• Update and maintain job description library and organisational charts.
• Maintain appropriate benchmarks, periodically review and recommend enhancements to compensation and benefits plans across international geographies.
• Coordinate payroll and HR administration with International Accountant and others.
• Review, update, develop and enhance processes, policies, and procedures for staff across various jurisdictions to ensure compliance around applicable labour and employment regulations, internal equity in compensation and benefits, and to reflect best practices and our institutional culture and values. Identify any significant gaps to our offering in relation to staff priorities.
• Ensure the integrity of staff records and timeliness of any required actions (e.g. remuneration adjustments, contract renewals, enrolments etc).
• Consult with, coach, and support managers and staff on standard personnel transactions, employee relations issues, interpretation and fair application of policies and applicable laws.
• Recommend appropriate resources and training for professional development needs.
• Organise staff events for team and capacity building and cross-cultural and cross-disciplinary learning including annual retreat.
• Maintain a pulse on staff morale and identify strategies to enhance staff cohesion, engagement and overall health and well-being.
• Specify and optimize HRIS to efficiently manage human resource related processes, record keeping and analytics. Manage HRIS interfaces with other relevant systems such as accounting.
• Develop and manage relationships with staffing related service providers including payroll and HRIS providers, accountants and employment law experts.

General and Other

• Coordinate user training and resourcing on HRIS (including payroll) platform, as needed.
• Keep abreast of developments in foundation staffing (role descriptions and structures).
• Keep abreast of best practices in international HR.
• Occasional travel as required for execution of duties.
• Other duties as are consistent with specialist’s role and experience as the foundation continues to evolve, or from time to time as prompted by institutional priorities.

Qualifications

— The successful Global Human Relations Specialist candidate will likely reflect much of the following profile:

 Essential

• A combination of education and experience equivalent to a Bachelor’s degree in Human Resources, Business, Psychology, or a field related to the work.
• Five years’ progressively responsible HR experience.
• International HR experience. GPHR or PHRi or equivalent, a plus.
• Practical understanding of global employment law and issues.
• Strong understanding of accounting as it relates to staffing.
• Excellent, hands-on knowledge of web-based systems including HRIS, payroll (we currently use Deel), office suite platforms (proficiency in Microsoft Office Suite preferred).
• Comfortable in complex and highly matrixed environments. Demonstrated ability to work collaboratively and effectively with peers across disciplines and functions in shared efforts with proven ability to influence without direct formal authority.
• Comfortable working remotely.
• Strong organizational and time management skills with the ability to be flexible and re-prioritize as needs arise.
• Pleasant and effective communication skills, written and oral. (English is our working language.)
• Experiential cross-cultural understanding and perspective, aware and appreciative of differing worldviews and the ability to communicate with and learn from the wide variety of people who comprise our grantees, allies and staff.
• Kind and generous with partners and colleagues.

Desired

• Prior experience with an international non-profit organization or grantmaking foundation.
• Fluency in a second language with preference for dominant languages of one of our working regions (e.g. French, Portuguese, Bahasa, Thai, Lao, Burmese).
• International living and/or working experience including in the Global South.
• Strong analytical, conceptual, and creative problem-solver who continually looks for new ways to improve processes with a “can do” attitude and a sense of humour.
• Located in and able to legally work in the UK or Hong Kong.

Alongside this we will value applicants who are:

• Deeply committed to regenerative/ecological cultures and economies, preferably with experience of holistic/indigenous cosmologies.
• Humble, recognising humanity’s place amongst all living creatures on this one planet.

We pride ourselves on being diverse and inclusive.

TO APPLY

Please submit a letter of interest outlining your relevant experience and financial requirements with a resume to us. Review of credentials will begin immediately. We seek to have someone in place as soon as possible.

The organisation does not maintain a website but will provide more detailed information on the foundation to qualified applicants.

We currently have an exciting opportunity for an experienced individual to join our team as a Legacy Officer. You will join us working 35 hours per week, on a permanent basis and will be based remotely. In return you will receive a salary of up to £39,723 per annum plus excellent benefits.

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

There are currently six members of the Legacy Team who are responsible for calling in all legacies bequeathed to charity, including those left to our branches and adoption centres throughout the UK. Working with lay and professional Executors, our role is to ensure that we maximise the value of legacies generously bequeathed to the charity by our benefactors.

Responsibilities of our Legacy Officer:

As our Legacy Officer, you’ll be responsible for the management and conducting of residuary, pecuniary, trust and life interest bequests; ensuring the charity’s tax exemptions are utilised correctly; advising Executors of Cats Protection’s requirements with regard to the selling of estate property, appropriation and compliance with the Charities Act 2011 disposal of land legislation and liaising and corresponding with Executors, solicitors and charity co-beneficiaries where appropriate to resolve disputes which could lead to the issuing of legal proceedings

What we’re looking for in our Legacy Officer:

• experience of working within the probate law or charity legacy administration sector
• TEP, ILEX, Law degree or ILM CiCLA.
• excellent verbal and written communication skills
• keen attention to detail, organised and methodical
• ability to work under pressure to meet deadlines
• ability to manage your own workload

What we can offer you:

• salary of up to £39,723 per annum plus excellent benefits
• generous annual leave entitlement
• Flexible working options
• life assurance scheme
• range of health benefits including private healthcare
• Employee Assistance Programme
• and more

Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.

Unfortunately, we cannot accept applications or CVs that are emailed to us directly.

Closing date: 4th July 2024

Virtual interview date: W/C 15th July onwards

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

As a Recovery service facilitator, you’ll be a key point of contact within the Recovery service.
Your responsibilities will focus around designing, delivering, evaluating, reporting and the continuous development of structured learning programmes for people with mental ill health. You will help shape the ongoing vision and goals of the Recovery College to ensure that future development of the service meets the needs of the people it supports. You will also participate in external forums, workshops and events to promote the work and ethos of Mind in Bexley.

Key Responsibilities

1. Make a positive contribution to the delivery of a thriving, innovative and effective Recovery College.

2. As part of the Recovery College team, deliver both face to face and online courses, workshops and groups according to curriculum requirements.

3. As required, design, deliver and evaluate courses, workshops and groups ensuring co-production at each stage.

4. Ensure effective learning takes place by using evidence based interventions, appropriate teaching methods and learning processes.

5. Demonstrate effectiveness by achieving high levels of student retention, measuring impact, increased involvement of participants and positive individual progress.

6. Contribute to the development of best practice within the service.

7. Undertake student assessments and regularly review individual progress.

8. Support individual students in setting learning goals and participating in workshops, courses and groups to ensure positive learning outcomes.

9. Keep accurate and up to date records of students including attendance, assessments, progress and impact measures.

10. Signpost and refer students to internal and external services when appropriate.

11. Ensure individual inclusion, accessibility and other needs are met.

12. Provide students with information and advice on further learning and progression opportunities including volunteering and support into employment

13. Participate in external forums, workshops, meetings and events to promote the work of the Recovery College and Mind in Bexley.

14. Keep up to date on local resources, facilities, training and recovery services.

15. Work effectively with peer facilitators and volunteers.

16. Work in partnership with team members, colleagues, professionals and other services.

17. Participate in induction, training, supervision and continual professional development.

18. See advice and support from line manager when needed.

19. Pay regard to materials and equipment.

20. Identify, report and monitor any safeguarding concerns or risk in accordance with the latest local procedures.

21. Keep informed of relevant legislation and guidance.

22. Adhere to Mind in Bexley and East Kent policies and procedures including (but not limited to) Equality and Diversity, Health and Safety, Confidentiality, Lone Working and Safeguarding.

23. Undertake any other duties and tasks which may be reasonably required, as discussed with line manager.

At Winston’s Wish we have been on a journey over the last few years – since Covid-19 we have transitioned to an online delivery, and we’re not going back.  We are listening to the voices of the bereaved young people that we are here to support and designing services that are right for them. 

We have raised the profile of data in all areas of our organisation and are always looking at ways to achieve ongoing improvements to our ways of working and our outcomes for the children that we are here to serve.

The Database Manager position is an exciting new opportunity to work alongside the Head of Salesforce to develop a solid foundation working with the world’s largest integrated CRM platform, Salesforce.  Winston’s Wish is currently leveraging various Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, and Non-Profit Success Pack. Additionally, we are investing in Marketing Cloud and AI in the upcoming year as part of our strategic shift towards a 'digital first' approach. 

We’re looking for someone with an ability to use their initiative to get things done, an enthusiasm for quality improvement with a keen eye for detail and someone with compassion and empathy for those affected by bereavement.  Whether you’re already a certified Salesforce Administrator or have lots of experience maintaining Salesforce but are yet to obtain the certification, we’d like to hear from you.  

Join us in this dynamic phase of growth and contribute to our mission of providing meaningful support to those navigating the challenges of loss. 

Main Responsibilities  

What you'll do: 

• You’ll be our 'go-to’ person for Salesforce end users; 
• Support the day-to-day platform administrative functions and configuration including user management, permissions, sharing rules, objects, fields, page layouts, record types, custom settings, reports & dashboards;
• Working on declarative development utilising Flows, custom objects, workflows, validation rules and security configuration; 
• Support day-to-day user queries; 
• Proactive system maintenance including keeping up with Salesforce releases, features and best practices; 
• Data management to improve Salesforce data quality, implementing rules and automation as needed; 
• Collaborate with Fundraising, Bereavement Services and Marketing & Communications to gather and analyse business requirements and translate into scalable solutions; 
• Provide ongoing user training and create training materials/technical documentation as needed; 
• Communication of any platform changes to end users and stakeholders; 
• Implement and enforce security best practices to protect sensitive data; 
• Ensure compliance with relevant data protection regulations and internal policies; 
• Account manage our outsourced Salesforce & IT partner support companies.

All Staff

• Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities. 
• Promote equality of opportunity and diversity in accordance with Winston’s Wish policy. 
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).    
• Work to objectives, targets and work plans agreed with your line manager. 
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required. 
• Take an active part in the Quarterly review process and participate in training agreed with your line manager. 
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy. 

Person Specification

If you’re aligned with our values, excited about the opportunity and really good at what you do (even if you don’t tick all the boxes) apply anyway! 

• Certified Salesforce Administrator with at least 1 years’ experience or someone with 1 years’ experience of working in Salesforce at an administrator level (but would like to achieve the Salesforce Administrator Certification); 
• Confident using DataLoader to manage imports and exports of data; 
• Demonstrated experience implementing Salesforce configuration changes including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards and reports; 
• Excellent relationship-building and communication skills and ability to liaise with stakeholders at all levels; 
• A proactive attitude to implementing best practice solutions; 
• Demonstrates enthusiasm towards continued personal/professional development; 
• Hands-on experience with either Service Cloud, Experience Cloud, Sales Cloud, NPSP and/or FormAssembly, don’t worry if you haven’t got experience of all of them; 
• Excellent verbal communication skills, with the ability to communicate clearly, effectively and appropriately with colleagues at all levels. 

Additional information, if you are yet to obtain the Salesforce Administrator Certification 

• During the first 6 months, time will be allocated to self-learning/self-development via Salesforce’s Trailhead learning platform and other resources;
• After 6-12 months, Winston’s Wish will support you through the Salesforce Administrator Certification Examination. 

Recruitment Timetable 

Application deadline: 19th July at 5pm 

Telephone conversation to take place: 24th and 25th July 

Interview by Zoom to take place: 29th or 31st July 

Interview location: Zoom 

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date. 

The College of Policing is exclusively partnering with Robertson Bell in our search for two Finance Business Partners to join our team on a permanent basis. The College of Policing is the professional body for the police service in England and Wales who work to share knowledge and good practice, set standards, and support professional development for police officers and staff.

Reporting into the Senior Finance Business Partner, these roles will provide professional finance business partnering support and advice to Cost Centre Managers, including preparing and evaluating accurate and timely annual and monthly budgets, forecasts and trend analysis, to enable effective and appropriate financial planning across the College.

The organisation

About 800 people work for the College of Policing across England and Wales. Although we're a small organisation, our work has a big reach. We are uniquely placed to work both with national policing organisations and local forces to support frontline officers, staff and volunteers in their day-to-day roles.  We offer a supportive and inclusive environment for people to thrive.

This post can be based remotely with very occasion travel to the headquarters in Ryton-on-Dunsmore (CV8 3EN) or regional offices including London. We offer an extensive flexible-working policy, employee wellbeing support, family friendly policies, employers’ network for equality and inclusion membership (ENEI silver award winners), and status as a disability confident leader means everyone can bring their whole self to work.

The key duties of these Finance Business Partners will be:

• Act as lead business contact for providing a professional finance business partnering service to designated Cost Centre Managers.
• Develop effective working relationships with stakeholders to improve their knowledge of financial management and forecasting, whilst providing appropriate robust challenge when required.
• Complete monthly management accounts, budgets and forecasts for your Cost Centres providing sufficient analysis and narrative to inform business and operational decisions.
• Analyse monthly performance to budget and KPIs, evaluating variance impact and identifying trends to support, challenge and provide options in the cost-efficient management of resources. 
• Reconcile budgets, accruals, prepayments and other financial records for year-end.
• Engage with Cost Centre Managers on organisational or business-related proposals, provide helpful and meaningful financial advice to support business case submissions.
• Drive effective strategic and operational decision making for budget managers.
• Support the design, development and continuous improvement of finance processes and quality and system improvement projects.

The successful candidate will have:

• Part-qualified with a CCAB qualification or evidence of equivalent experience in a similar role.
• Experience of working in a management accounting, finance business partnering or related financial role.
• Ideally experience working in the public sector, but this is by no means essential.
• Proven experience of working collaboratively, including working with internal and external people in positions of influence to develop and implement customer-focused business solutions.
• Ability to analyse, summarise and communicate financial data and information clearly and accurately to non-financial budget managers.
• Ability to provide constructive challenge to budget managers.

Please note that the salary on offer will be based on location as follows:

• National: £33,573 - £40,580,
• London: £38,611 - £45,618

The closing date for applications will be on Sunday 21st July, with first stage interviews due to take place the week commencing the 29th July. Please submit your CV to our exclusive search agent Robertson Bell ASAP to ensure you don’t miss out!

What we’re looking for:

• Do you have experience of working within Care & Support?
• Do you have experience of working with vulnerable adults?
• Do you currently hold a UK Driving Licence?

If so, this role is perfect for you! Here at Peabody, we have a number opportunities for a Care Support Worker on a permanent basis in and around the Laindon area. 

A bit about the role:

As a Care Support Worker you will assist people to live well, be independent and connected to their own community. You will support people with kindness and compassion ensuring that they are assisted to make choices and be involved in all aspects of their life. You will work within agreed boundaries, following operational guidance, policies and procedures. You will advocate for the people you support so that they are protected from harm and able to exercise their human rights. Some of the key results for the role include: 

• Play an active and key role in achieving your team’s objectives.
• Represent the interests of your team with stakeholders that you meet during the course of your work.
• Be professional and promote positive joint working between relatives, other departments and partners.
• Play your part in ensuring that we deliver a quality service where risk is well managed.
• Understand and abide by the organisation and regulatory rules that apply to your service including those set by the CQC.

This role will require a Enhanced DBS check, a UK driver’s licence and access to a vehicle.

A bit about us: 

It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners.

Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish. 

Here just a few of the benefits of working at Peabody:

• Up to 25 days’ annual holiday plus bank holidays  
• Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
• 4 x Life Assurance
• Sleep in allowance 
• Competitive salaries that are benchmarked regularly against current market rates  
• Professional development by access to "paid for" apprenticeship programs and qualifications
• Two additional paid volunteering days each year  
• Family friendly policies
• Up to 10% pension contribution matched 1:1

Closing date: 9th July 2024

Interview date - Week commencing 13th May.

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

To be considered for the position of Care Support Worker, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.  

We are hiring! We have a job vacancy for a Normal Pressure Hydrocephalus (NPH) / Dementia Coordinator.

Shine has a membership of over 13,500 members living with SpinaBifida and/or Hydrocephalus and associated conditions and over 6,000 associated members.

In the last year we have seen a 25% increase in members who are living with NPH across England, Wales and Northern Ireland. There are currently just under 600 members with NPH, plus their carers registered, but we are expecting this to continue to rise as awareness and diagnosis of the condition grows.

We are looking for an experienced, skilled, organised and dedicated new staff member to join Shine’s Services team to develop and lead our new NPH service.

Job title: Normal Pressure Hydrocephalus (NPH)/ Dementia Coordinator

Reports to: Director of Services

Location: Home Based or Hybrid * 

(dependent on proximity to our Head Office in Peterborough, with travel across England, Wales & Northern Ireland as required)                                                               

Hours: 35 hours per week (willingness to work outside of office hours, evenings and weekends when required)

Salary:                £31,672 pa

Closing Date:      21st July 2024 at 11pm

Purpose of Job 

To provide the foundations for improved health, social and emotional outcomes for adults living with NPH and to support their families/carers.

To focus primarily on delivering 3 of Shine’s 7 Strategic Goals all of which drive Shine’s ambitions:

·  Goal 3: Adults of all ages with spina bifida and/or hydrocephalus have the choices and opportunities to live healthy and independent lives

· Goal 4: A connected community

· Goal 7: Transforming attitudes and improving access to health and care services through engagement, partnerships, research and campaigning   

And contributing to delivery of other strategic goals as appropriate.

Staff management:

1. Shine is committed to providing quality advice and support. As service lead you will provide supervision, training, guidance and support in line with Shine’s HR processes and procedures to other members of staff who are involved in the delivery of work for the NPH service.

Project management:

1. Evaluate existing support for members living with NPH and their families/ carers within Shine

2. Develop and grow the service based on the needs and voice of our members

3. Lead the support of members living with NPH and their families/ carers across England, Wales & Northern Ireland

4. Develop annual work plans, which will enable continued development and delivery of the NPH service

5. Create a framework for the service and develop Shine colleagues to support delivery in key areas

6. To provide training to upskill colleagues in dementia

7. Create greater consistency across all Nations by developing strong working relationships with key colleagues in England, Wales and Northern Ireland

8. Drive collaborative working with the National Programmes and Engagement Manager and the National roles – particularly Health and Benefits

9. To manage any specific project budgets, ensuring spend is planned, within budget and allocated to the appropriate cost centre 

10.  Maintain an oversight on data capture and data management for the work on NPH, alongside the Director of Services develop outcome measures to demonstrate impact

11.  Work in line with GDPR, maintaining confidential member records providing clear and accurate record keeping for monitoring and evaluation

12.  Identify new potential sources of funding as the project develops and contribute to funding bids as requested. 

13.  Working with colleagues in Services, Fundraising, Marketing, Trust and Foundations colleagues and Shine’s membership to identify opportunities for long-term sustainability of the work.

Delivery  

To manage all enquiries from our members living with NPH and their carers, providing direct one to one support and advice including-

·  Welfare benefit/ income maximisation advice

·  Condition specific support to enable the person living with NPH to have choice and control over their current and future care needs.

·  Signposting /referring to more specialist information and support, internally or to other local, regional or national organisations 

You will also:

· In collaboration with Shine’s National Programmes & Membership Engagement Manager, Health and Services colleagues and external partners, lead the delivery of the NPH awareness week once a year

· Review existing and develop new resources for members with NPH alongside the Health team

· Develop and deliver an annual programme of events and peer support groups for members with NPH and their families and carers

· Oversee social media, Facebook and WhatsApp support groups

· Organise steering groups, providing opportunities for Shine members to guide the development of the service, and engage in consultations and research

· Develop partnership opportunities and closer working relationships with health professionals, statutory organisations and charities

· Identify key campaigns to improve the rights of members with NPH, improving access to statutory services, access to NHS care, awareness regarding diagnosis and treatment.

Other core requirements of working for Shine:

· To work with Shine’s national and regionally based colleagues to ensure that all work is complementary, coordinated and beneficial to our members

· To maintain the high standards of respect, communication, professionalism, empathy and sensitivity conducive with working for an organisation that represents 13,500+ members living with spina bifida and/or hydrocephalus or associated conditions.

· To ensure that Shine’s safeguarding policies and processes are followed, and are ‘everyone’s responsibility’

· To actively take part in the annual staff residential

To undertake any other duties in line with the job role. 

Person Specification 

Experience – essential 

· A minimum of 3 years' experience of working with older people living with dementia

· Experience of project management and delivery

· At least two years’ experience of delivering support and advice services for older people.

Knowledge, skills and abilities – essential 

· Excellent verbal and written communication skills

· Ability to build strong relationships both with internal and external stakeholders

· Ability to develop and deliver professional presentations and training in a variety of settings 

· IT literate with a good knowledge of Microsoft 365 and confident in the use of CRM Database systems

· A non-judgmental approach to working with people 

· A good knowledge of adult safeguarding policy, procedures and reporting 

Qualification- essential

§  Relevant qualification in health or social care

Experience – desirable 

· Welfare benefits: Experience of supporting older people to maximise their income

· Experience of providing supervision, guidance and support to others as a lead

· Developing and delivering opportunities to enable and empower disabled people

· Organising information sessions and social events 

· Multi-disciplinary working and advocacy

· Evidence of successfully developing a base of local, regional and national contacts/partners who can provide specialised support to our members/ families

· Working in the third sector in a paid or unpaid capacity 

· Working with, and supporting, volunteers 

Qualifications - desirable 

Relevant qualification in:

§  Information, Advice & Guidance

§  Management

§  Project management 

In return, Shine will offer you:

· A competitive salary

· 35 hour working week

· 25 days annual leave plus additional discretionary leave between Christmas and New Year

· Support to learn and develop

· Opportunity to purchase additional annual leave

· Additional annual leave due to length of service

· Defined contribution pension

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.

If you would like to have a chat about the role in more detail or have any questions, please give us a call and ask to speak to Gill Valentine, our Director of Services.

Interviews will be held on Monday 12th August in our Head Office, Peterborough

Are you an experienced Service Charge Analyst looking to make a significant impact? A well known Housing Association is seeking dynamic professionals to join there team in Kent. With over 70000 homes across the UK, they are one of the largest housing providers, dedicated to making a difference in the lives of our residents.

Key Responsibilities:

• Accurately calculate, construct, and issue service charges, ensuring legal and policy compliance.
• Deliver a customer-centric service, resolving complex queries and complaints.
• Support system and process transformation for service charge delivery.
• Assist in integrating and managing legacy systems and stock.
• Maintain procedures for full recovery of service chargeable expenditure.
• Build strong business partnerships to develop scheme knowledge and ensure accurate service charge allocation.

Essential Skills:

• Proven experience in service charge analysis with knowledge of residential and commercial service charge management.
• Strong organisational skills, capable of managing multiple tasks and meeting deadlines.
• Excellent communication skills, both written and oral.
• Strong financial and numerical skills.

Desired Skills:

• Experience working with councillors, the wider community, and external partners.
• Familiarity with current legislative requirements and sector best practices.
• Experience in Orchard System.

Benefits:

• Pension
• Life assurance
• Healthcare cash plan
• Eyecare & dental
• Birthday leave
• Retailers discounts
• Cycle to work scheme
• Buy & sell annual leave
• Season ticket loan
• In-house academy & career development
• Flexible working

If this role sounds like you, please don't hesitate in applying. Applications are under constant review and can close early!

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Job Title: Sales Assistant – Garden Room

Period: Permanent

Hours: 1 day per week (Wednesday – Friday), 7 hours excluding breaks, some weekends and evenings

Salary: £24,000 per year pro rata

Reports to: Retail Manager

Place of work: The Exchange, Erith DA8 1RA

How to apply: The application pack with details on how to apply is also available from the 'Join Staff Team' page on our website.

About the role

The Exchange is looking for an enthusiastic and hard-working Sales Assistant with a flair for customer service, and a passion for plants, craft and people. This is an exciting new opportunity to help support our Retail Manager in establishing The Garden Room as a vibrant, successful and welcoming space for retail, selling homeware and gifts; craft and garden supplies and tools; plants and plant care products; and some fashion, fragrance and cosmetics. The Garden Room acts as the main entrance into The Exchange, and so the Sales Assistant will be expected to be able to talk confidently about the wider organisation and its work. The space is also used for workshops, focusing on the interconnection between craft and gardens.

Principle Duties:

Please note: the ‘principal duties and responsibilities’ outlined below are not exhaustive. Other tasks and duties consistent with the role may be assigned.

• Sales: Maximise sales within our retail space, The Garden Room, by assisting with the day-to-day running of the shop, ensuring it is always well presented, welcoming and secure.
• Customer Service: Provide exceptional service to visitors and customers, providing information about The Garden Room and our retail offering as well as the organisation, its ethos, our programme and events.
• Plant Care: Basic care of the plants within The Garden Room and elsewhere in The Exchange.
• Ambassador: Be a positive ambassador of The Exchange, supporting the organisation and its work within the community.

Responsibilities:

• Provide excellent customer service in The Garden Room, answering queries and giving general assistance in a warm and friendly manner to ensure a positive visitor/customer experience, and to encourage repeat visits.
• Talk confidently about the wider work of The Exchange, including our history, ethos and our events/programme.
• Ensure the smooth operational running of The Garden Room.
• Till and cash handling, processing transactions on the till system, packaging and gift wrapping any purchases as required.
• Process online purchases by selecting stock, packing for postage and arranging dispatch.
• Inform customers about stock availability and gathering product feedback.
• Respond to email and in-person queries from customers in a timely and professional manner.
• Occasionally serve drinks and snacks from The Garden Room where we sell a small selection of chilled bottled and canned drinks for consumption on The Exchange premises. 
• Manage stock levels, preventing theft, and keeping the store clean and organised.
• Ensure that available stock is visible and is visually appealing.
• Maintain stock levels and visual standards of the drinks and snacks available to purchase from The Garden Room.
• Provide basic care instructions to customers purchasing plants.
• Operate within rigorous H&S and security frameworks, including taking responsibility for opening and closing tills, and final retail space checks.
• Assist with general housekeeping duties as assigned.

Personal specification:

Essential:

• Friendly and approachable with excellent customer service and ‘front of house’ skills.
• Motivated with an eye for detail and a desire to achieve high standards.
• Confident, calm approach to working within a busy environment balancing multiple demands.
• Excellent communication, listening, diplomacy and problem-solving skills.
• Evidence of positive and effective working with colleagues to achieve shared objectives.
• High level of written and verbal English communication skills.
• Reliable and highly organised with initiative and strong time management efficiency.
• Ability to work occasional weekends and evenings dependent the needs of the operation.
• The right to live and work in the United Kingdom.

Desirable:

• Working in an arts and culture / community / heritage environment.

How to apply:

The application pack with details on how to apply is also available from the 'Join Staff Team' page on our website.

Deadline for applications: Sunday 14 July

Interviews scheduled for: Thursday 18 July

The Fundraiser will play a key role in raising funds and awareness for the Friends of Bereaved Families Forum, a UK charity established to support the work of the Parents' Circle in Israel and Palestine. 

This individual will be responsible for designing and implementing comprehensive fundraising strategies, cultivating donor relationships, and ensuring the sustainability and growth of our programs. The ideal candidate will have a proven track record in fundraising, excellent communication skills, and a passion for the peace mission and values of the Bereaved Families Forum.

KEY TASKS AND RESPONSIBILITIES

The Fundraiaser will work in close consultation with the Chair, Trustees and with members of the Steering Committee in carrying out the following tasks and responsibilities:

• Develop and execute a comprehensive fundraising strategy aligned with the organization's goals. Develop strategies to expand, enhance and cultivate the current donor base. Set targets for fundraising and report against targets.
• Identify new donors and cultivate existing donors. seek new sources of funding such as charitable foundations and trusts. Submit grant applications and reports, as needed.
• Develop and maintain database of donors and donations.
• Constantly follow PCFF activities, projects, achievements, and evolving content matter. Work closely with the PCFF Israeli-Palestinian fundraising team to address needs and identify opportunities.
• Organisation of speaking visits to the UK by PCFF representatives. Plan programme of events and manage relevant arrangements, bookings, etc. Designing and executing a programme of awareness-raising and fundraising events, marketing, and alumni engagement.
• Maintain and increase FBFF’s media presence – in Jewish, Christian, Muslim and national press.
• Field general queries from external groups and individuals.
• Newsletter - produce and distribute periodic written/visual material about FBFF activities for the newsletter and translating/adapt relevant PCFF materials for UK audiences. Constantly increase distribution and readership.
• Constant update of social media and website – [may work with website maintainer on improving design]
• Steering Committee - set up and attend meetings, prepare agendas, reports, minutes, and other relevant documentation – and work closely with members to initiate and develop activities.
• Reporting - monthly, in a format to be agreed to the Chair and Trustees on activities, achievements, and future plans.

PERSON SPECIFICATION

Qualifications

Educated to at least degree level or equivalent experience - Desirable

Values

Believe in and share the core values of the organisation - Essential

Experience

Essential

- Experience in fundraising administration, researching potential donors/trusts and assisting in creating fundraising opportunities

- Experience in organising events

- Experience of working successfully as part of a team

Desirable

- Experience in writing trust applications 

- Experience of using a fundraising database

- Experience in writing articles, newsletters or copy for magazines or similar 

Skills and Abilities

Essential

- Strong literacy, numeracy and IT skills

- Highly developed organisational skills, able to meet deadlines and manage a varied workload

- Good verbal and written communication skills. You must be able to write clearly and expressively

- Attention to detail

- Ability to identify, initiate and sustain effective relationships with donors, other professionals and organisations.

- Excellent interpersonal skills that demonstrate a balance of warmth and boundaries

Desirable

Excellent presentation

Knowledge of history of Middle East and in particular Israel/Palestine desirable