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Closing in 6 days
King's College London Students' Union, London (Hybrid)
£29,991.0 - £36,240.0 per year
Posted 2 weeks ago Quick Apply
NFP People on behalf of Stroke Association, Remote
Circa £19,099 per annum (FTE circa £26,700 per annum)
Posted 2 weeks ago
Harris Hill Charity Recruitment Specialists, London (On-site)
£25k per year
Posted 2 weeks ago Quick Apply
Harris Hill Charity Recruitment Specialists, London (On-site)
£27k per year
Posted 2 weeks ago Quick Apply
Harris Hill Charity Recruitment Specialists, London (On-site)
£30k - 33k per year
Posted 2 weeks ago Quick Apply
Closing in 6 days
Harris Hill, London (On-site)
£38k per year
Posted 2 weeks ago Quick Apply
Closing in 4 days
Pancreatic Cancer UK, EC3R, London (Hybrid)
£48,919 per year
Posted 2 weeks ago
Closing in 3 days
Volunteer Centre Hackney, Hackney (Hybrid)
£32,395 per year
Come join our exciting charity and improve the lives of Hackney residents and communities!
Posted 2 weeks ago
Page 74 of 85
London, Greater London (Hybrid) 3.71 miles
£29,991.0 - £36,240.0 per year
Full-time
Permanent
Job description

The Student Advisor is responsible for delivering high quality and empowering one-to-one advice and support to our student members. The focus of the role is to ensure that students can access the Kings College London (and linked institutions) regulations and procedures, equipping them with the information, tools and support they need to take the decisions that are right for them in their circumstances.

The Student Advisor will do this by: 
- Delivering specialist advice through a range of channels
- Managing a caseload and keeping accurate case records 
- Representing individual students at formal and informal University meetings
- Identifying policy issues/trends and communicating these to the Advice management team.
- Contributing to the development and delivery of KCLSU Advice and Wellbeing projects

Key responsibilities include:

Casework: 
- Provide casework up to a specialist level relating to Higher Education regulations and relevant legislation (including Equality Act 2010 and Consumer Rights Act 2015)
- Support students throughout their case by impartially advising on appropriate options, reviewing correspondence and written statements and acting as an advocate in informal and formal hearings. 
- Develop expertise in University regulations, processes and operations and apply this knowledge to individual cases 
- Develop knowledge of University, KCLSU and External Services to enable appropriate signposting and referrals. 
- Communicate complex and technical information in a straightforward, accessible way including for international students whose first language is not English.
- Design appropriate case strategies, using a coaching approach to ensure client involvement and ensure students are equipped to take action on their case. 
- Professionally work with colleagues across the University including Student Conduct and Appeals, Student Support Services and Academic Departments; especially when dealing with sensitive and contentious issues where students are in conflict with the University.
- Manage own caseload, prioritising in accordance with KCLSU Advice procedures and keeping accurate and confidential case records and statistical information.
- Ensure all casework conforms to the policies and procedures of KCLSU Advice.

Developing Policy: 
- Collect data and record information to enable KCLSU to analyse trends. 
- Provide case studies and statistical evidence in support of student-led campaigns.
- Occasionally attend working groups, forums and committees to provide relevant expertise.

KCLSU Advice and Wellbeing Projects: 
- Work with the Wellbeing Team to plan and deliver student wellbeing training. 
- Work on collaborative projects with the University and KCLSU to provide the student experience in line with KCLSU strategy.

Application Process

If this is you, please download and complete an application form and an equal opportunities monitoring form from our website and email your application documents directly to our HR team.​

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

Benefits of Working for KCLSU include:

  • Hybrid Working Policy 
  • Pension Contribution
  • Interest Free Season Ticket Loan & Computer Loan
  • Cycle to work Scheme
  • Enhanced Sick Pay
  • Enhanced Maternity and Paternity Pay
  • Eye Tests & single focal glasses allowance
  • 25 days annual leave plus bank holidays and closure days
  • Discounts at Venues
  • £30 wellbeing allowance per term
  • Employee Assistance Programme
  • "No meeting Friday" ethos
  • KEATS Learning Platform & LinkedIn Learning subscription
  • Death in Service
  • Access to Kings Libraries

Eligibility

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Kindly note that KCLSU cannot provide a certificate of sponsorship.

• Have a National Insurance number, or be in the process of applying for one

• Not be a trustee of King’s College London Students’ Union

We look forward to bringing your talent onboard and working with you!

Application resources
Posted by
King's College London Students' Union View profile Company size Size: 101 - 500

KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!

Posted on: 15 July 2024
Closing date: 06 August 2024 at 23:30
Tags: Advice / Information,Students / School