Jobs in Mayfair

Hillside Clubhouse will be launching two brand new community cafés from Highgate East inpatients facility and from Lowther Road outpatients building.  We want to make the cafés a warm, safe and supportive destinations for the whole community, not just patients and visitors.  This is an incredibly exciting opportunity to grow and develop two community cafés and tackle stigmas associated with mental ill health.

The front of house team will be instrumental in launching the café, so it is important that you feel confident and happy working under your own initiative as well as being part of a small team.

Most importantly, we are looking for people who are passionate about coproduction, food and community! 

Job Description

Café Operations – Help to maximise food and beverage sales on site; clearing tables and maintaining high standards of cleanliness within the café; help to restock the café; operate the tills and take card payments.

Community engagement – Collate feedback from customers and ensuring this is shared with the community café manager; ensure customers have a positive and supportive experience in the café.

Customer Service – Ensuring the customers have a good café experience; ensuring customer queries and complaints are addressed in a proactive, friendly and timely manner; respond to any access needs customers have.

Volunteer Support – Providing support for Hillside volunteers within the café and ensuring they have a positive workplace experience.

Health & Safety – Ensure you have a good understanding of health and safety policy and procedures in the café, and that you are following them.

Safeguarding – Being aware of safeguarding policy and procedures and ensuring that any safeguarding concerns are raised with the safeguarding lead.

General – Ensure Hillside’s wider charitable work is promoted and made aware of; ensuring you are following the policies and procedures of Hillside throughout your work.

This list is not exhaustive and there may be other tasks the post-holder is required to undertake.

Person Specification

Ideally you would have some experience in the hospitality industry but training is provided

Excellent customer service skills

Attention to detail

Ability to work under your own initiative and within a team

A friendly and approachable attitude with an interest in challenging stigma associated with mental ill health

We are a disability aware employer and actively encourage applications from people with lived experience of mental health conditions.  Hillside Clubhouse is committed to building a diverse and inclusive team and strongly encourage applications from those who experience discrimination and / or prejudice based on their race, ethnicity or immigration status, women, new parents, people with disabilities and LGBTQI+ people. 

Please note that this vacancy might close earlier as we will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes

Working with our brilliant network of hosts, other organisations and directly with guests themselves, our Placement Coordinators are at the forefront of ensuring that we can host refugees and people seeking asylum. 

You'll beresponsible for overseeing your caseload of R@H placements and database management. The role of Placement Coordinator will be to work alongside the placement team in making safe placements quickly and efficiently.

You will build your knowledge of working with guests with different immigration status and needs, and get to know our hosts and what they are able to offer guests.  You'll be sharing information and resources with guests to help them find more permanent accommodation.

Interviews will be held on 11th September 2024.

​Location: London (with hybrid working of 2/3 days in the office)

The position:

Scleroderma & Raynaud’s UK (SRUK) is the only charity dedicated to improving the lives of people affected by Scleroderma and/or Raynaud’s. They exist to improve awareness and understanding of these conditions, to support those affected, and ultimately to find a cure.

This is an exciting time to join the organisation. SRUK are scaling up to enable them to deliver a significant increase in the level of investment for research so that people affected by Scleroderma or Raynaud’s have access to the most relevant treatment, information and support. They are looking for someone with the drive and ambition to foster strategic partnerships to help make this a reality.

As Head of Research & Information, you will play a key role in delivering an ambitious research strategy to achieve life changing results for people with Scleroderma and Raynaud’s, working closely with those affected and the medical and scientific community.

Working with the Chief Executive the Head of Research & Information will:

• Lead the delivery & further development of SRUK’s research strategy, including delivery of two ambitious data-centric projects – the Patient Registry and the Raynaud’s App
• Proactively identify new strategic research & funding opportunities
• Oversee the delivery of the research grant process and manage the Research Grants Committee.
• Oversee the development and delivery of SRUK’s portfolio of information and support for the Raynaud’s and Scleroderma community.
• Be a source of scientific expertise for the organisation. Develop SRUK in accordance with its constitutional and statutory obligations, financial framework, code of conduct and best practice.
• Report regularly to the Chief Executive on the progress of SRUK’s work and to act as a member of the SRUK’s senior management team.

Requirements:

• Qualified to PhD level or equivalent post-graduate qualification, you will have proven experience of biomedical and/or epidemiological research.
• You can demonstrate a clear understanding of the research grant funding process.
• You have excellent communication skills.
• You have the ability to build successful strategic partnerships across healthcare, health-tech and/or research sectors.
• You have a desire to create positive change and to make a real difference to the application of research to patient benefit, the quality of services and support for people with Raynaud’s and Scleroderma.

The Support Services Coordinator is crucial in helping with the administration and data management of the Support and Information team. We are a small and friendly team of 8, who need a coordinator with excellent I.T. and data skills who is keen to put these into practice to directly support bereaved families and the professionals who work with them.

This is a great role for someone with excellent organisational skills and a passion for the work of the charity.

Please answer the following three questions in your cover letter

Q1 It is 4pm on a Friday and aftr a busy week you still have the following tasks to undertake:

1. Complete the End of month statistical report for your manager and for Fundraising (this usually takes 2 hours to complete).

2. Post bereavement packs to 3 families

3. Email the helpline befrienders the weekend helpline rota.

4. Import Professionals e-Newsletter sign-ups into Raiser’s Edge (database)

5. A colleague has been locked out of the training platform and requires help.

6. Respond to an email from a bereaved parent asking for directions to the Family Day which is happening this weekend.

7. Run an urgent report the National CONI Lead requested this morning.

8. Email training certificates to delegates following completion of their online training evaluation

Please put these in order of priority and explain your reasoning

Q2 You have received an excel spreadsheet with a download of our online training evaluation forms, each form contains about 10 questions and you have about 100 answers already. You have been asked to analyse this data and provide a draft report with graphs, % and some simple explanation/analysis. Tell us step by step on how you will approach this task?  

Q3 - Outline an example of where accuracy, thoroughness and timeliness of your record keeping has been important and explain how you went about achieving this.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Our eComm business is entering its third successful year of trading and is continuing to grow exponentially through building a forward-thinking digital presence, captivating wider audiences, and energising our brand through curated products, innovative partnerships, and unforgettable experiences. We are now moving into Licensing and very excitingly collaborating with a children’s character, first launched in 1971. To bring this incredible opportunity to life, we are looking for an innovative and entrepreneurial Licensing Manager. 

Location: Canning Town Warehouse, Unit 4 SEGRO Park, London, E16 4ES. Working from home is an option in line with Crisis’ Hybrid Working Policy, with the expectation you will work onsite one day per week and attend regular offsite meetings as well.

About the role 

As the Licensing Manager, you will work closely with the Head of eCommerce, shaping the strategy and delivering a new part of our eCommerce business, that could become a significant financial income stream for Crisis. 

We will be starting from the ground up, testing and learning as we go and creating meaningful collaborations across a spectrum of opportunities – there is no road map! 

Having just agreed a long-term collaboration with an amazing global children’s brand, allows us to be ambitious from the get-go, creating fantastic opportunities and excellent standards in how we work with brands that is second to none.

You will develop processes related to acquiring, maintaining, and protecting licenses for Crisis’s products, services, or intellectual property, and be responsible for all licensing activities, including new business development, negotiating terms, ensuring compliance, and managing relationships with licensors, licensees, and internal stakeholders. As a new income stream for Crisis, there will be a lot of internal and external stakeholder liaison, development of processes and cross organisational collaboration on external opportunities. 

Skills, knowledge, and experience vital to succeeding in this role:

You will have a background in licensing, corporate partnerships, or administration, ideally working in a start-up environment and with a total ‘can do’ attitude.

A strategic thinker with great interpersonal and written skills, proven ability to create solid relationships both internally and externally. A problem solver, always looking for the win win solution and a desire to be part of something new and exciting where you can have huge impact building a new income stream, work with a fantastic major brand from day one and seeking the collaborations with partners that you’d love to bring to life. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Two-days (pro rata) wellbeing days 

• And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 15 September 2024 23:55

Interview date and location: Tuesday 24 and Wednesday 25 September 2024 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

Job Title – Parents in Mind Peer Supporter Team Leader – maternity cover

Salary – £5,569.20 (£21,658.00 FTE)

Contract: Fixed Term maternity contract until March 2025

Hours per week – 9 hours (Monday and Wednesday mornings)

Location – Home based but regular travel to Hastings and Uckfield required

Are you a mum or birthing parent looking for an opportunity to support new parents in your community? Do you have lived experience of struggles with your own wellbeing whilst caring for a baby? 

About the role:

NCT Parents in Mind is a commissioned project training volunteer peer supporters to deliver peer support to parents of under 2s who are experiencing mild to moderate wellbeing difficulties.  We now run 4 in person groups across the county alongside a remote offer. 

We are looking for a motivated and talented individual to support our volunteer team and service delivery team to support the smooth running of the Parents in Mind peer support service in East Sussex.  This role is to cover a maternity leave and will run initially until March 2025, with the possibility of extension, subject to funding and the colleague’s return.  This role is home-based but will require regular travel (sometimes at short notice) to attend groups in Hastings and Uckfield, so easy access to transport and a flexible approach to working are essential (travel expenses provided). 

Your key responsibilities will be:

• Being the key local contact for service users and supporting their group attendance.
• Building strong relationships with the volunteer team and covering absences at group when required.
• Tracking and monitoring attendance using our database system.
• Networking and making local connections to promote the service and support volunteer recruitment.

It will be essential for the post holder to undertake the training to become a peer supporter. This training requires lived experience or close support of another who has experienced mental health difficulties during the transition to parenthood.

Please see the attached job description for further information.

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.  More details about our Equity, Diversity and Inclusion action can be found here.

 We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date for applications: 23:59 on Wednesday 4th September 2024

Interview dates: to be confirmed

About the role:

The Islington Multi-Disciplinary Service is funded by the London Borough of Islington. The service is funded to  support vulnerable residents aged 18 and upwards , with a focus on tenancy sustainment and developing independent living skills. The service works closely with partner agencies across the borough to support clients to maximise opportunities to lead fulfilling lives. Partner agencies include local Housing Departments , DWP , Treatment Agencies and Mental Health Services.

The role of the FSW is to support a caseload of up to 25 clients within a recovery framework. 

The primary focus is on preventing tenancy breakdown, improving quality of life and promoting independence. This can involve helping our clients to maximise or stabilise their income. It could also involve us helping tenants to address other issues such as substance use and mental health problems. 

The role includes hybrid working and will be based in our office in Holloway and at home. 

*For genuine occupational requirement reasons, we are seeking female applicants only for one of these posts (exemption under the Equality Act 2010; Schedule 9 Part 1.)

About you:

• Experience/knowledge of supporting clients to carry out tasks such as budgeting , calculating benefit entitlements and understanding rent arrears and housing options.
• Experience of working in a client centred support service working with vulnerable people presenting with a wide range of support needs, with an ability to devise and deliver on action plans through high quality risk management and needs assessment.
• A demonstrable level of experience and/or understanding of the range of approaches appropriate to working with some or all of the needs listed: Substance Use issues, Mental and Physical ill heath, Challenging behaviour, Risk of Homelessness, Antisocial behaviour.
• A good and current understanding of safeguarding issues and the ability to undertake comprehensive Risk Assessments.
• Experience/knowledge of working within a strengths and recovery-based model and engage and motivate people to move towards an appropriate level of independence and inclusion.
• The ability to use a computer to input data accurately, to communicate effectively through emails and to produce good quality minutes of meetings, client notes, letters and reports.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need.

Important info:

Closing date: Sunday 15th September 2024

Interview date: Week commencing Monday 23rd September via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant.   

Are you an experienced campaigner or engagement professional looking for your next challenge? 

Do you want to work for an exciting social change organisation with the mission of enabling people, places and the planet to flourish? 

With our new Design for Life strategy, we are embarking on the next chapter in our 270 years’ strong history of social impact, with a range of interventions to unite people and ideas to turn world changing ideas into world changing actions. 

The Opportunity

We’re looking for a Fellowship Engagement Manager (North, Northern Ireland & Republic of Ireland) to help us achieve real impact by enhancing and deepening Fellowship engagement in the designated areas, fostering connections among fellows, facilitating fellows learning of new skills, and helping them leverage their expertise to drive tangible social change. 

About You 

What we look for in a successful candidate:

• Proven experience of initiating, facilitating and delivering a range of events and activities.
• Experience of building capacity or organising others to take action, this could be in a campaign or membership organisation.
• Knowledge of best practice regarding mobilising and sustaining volunteer-led networks. 
• Ability to plan, multitask, prioritise, and work independently to meet deadlines.

To find out more about this role, please download our job description. 

Apply 

In order to apply, please click ‘apply for this job’ on our recruitment page and submit your CV. You will also be required to answer a series of questions. You do not need to submit a cover letter.

Please submit your application through the RSA website. We cannot accept applications via email. All applications will receive an automated response.

The closing date for receipt of applications is 9am 9 September2024. However, screening and interviews will be ongoing, so we may close the vacancy early if sufficient exceptional candidates apply.Please get your application in as soon as possible. 

Please note that we cannot accept late, incomplete applications, and we can only consider candidates who apply through the online application process. 

Inclusion Statement 

As a social change organisation, we believe everyone, regardless of visible or invisible difference, should be welcomed to participate in creating a better future.    

We aspire to maximum inclusion in our work and endeavour to challenge systemic inequity and all forms of discrimination.  We therefore welcome applications from everybody who is committed to our vision and values and can demonstrate the skills, competencies and experience required for the role applied for.  

Read full our commitment to Diversity, Equity and Inclusion .  
 

About Us 

We are the RSA. The royal society for arts, manufactures and commerce. Where world-leading ideas are turned into world-changing actions. We’re committed to a world that is resilient, rebalanced and regenerative, where everyone can fulfil their potential.

The RSA has been at the forefront of significant social impact for 270 years. Our proven change process, rigorous research, innovative ideas platforms and unique global network of changemakers, work collectively to enable people, places and the planet to flourish. We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas in collective action to create opportunities to regenerate our world. 

We offer great benefits, including 29 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more! Read our full list of benefits . 

About the role

The Project Manager will provide effective and dynamic leadership and project management at Montfort and Bentley House, ensuring that all aspects of the service operate within a psychologically informed way of working.

Main duties

• To provide focused and motivating staff and volunteer management, ensuring that all staff and volunteers are working to the best of their ability and with the needs and aspirations of the people we support at the centre of their work.
• To develop and support an inclusive and enabling environment for all residents ensuring that they are all offered meaningful activities and involvement as appropriate to their needs and aspirations.
• To embed staff support structures including opportunities for team debriefs, complex case discussions and reflective practice to ensure that all staff are equipped with the necessary skills and support in carrying out their work.
• To ensure that the staff are trained and equipped to provide trauma-informed care to the residents, considering their psychological and emotional needs.
• To establish and oversee effective policies, procedures and systems at Montfort/ Bentley House which underpin the service and provide effective ways to record and celebrate the work undertaken with residents to satisfy both internal and external reporting needs.
• To be responsible for good and effective liaison with outside agencies including the police, social services and other statutory and voluntary agencies and delegating this work where appropriate.
• To monitor and authorise staff-related and office expenditure in line with the service’s budget and in line with financial regulations.

General responsibilities

• In conjunction with the Head of Housing and Progression to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
• To participate in internal/external meetings as required, attend training events, conferences and other functions as necessary.
• To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
• To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality.
• To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
• To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.

Desired experience

• Experience of delivering support services to multiply disadvantaged people in a residential or similar setting.
• Experience of leading a team and achieving strong and effective relationships with others in order to achieve organisational aims and objectives.
• Experience of case management and supporting staff to ensure suitable interventions are in place to ensure the needs of people we support are identified and met.
• Experience of joint working especially in relation to case conferences and a multi -agency approach to supporting multiply disadvantaged individuals.
• Experience of day-to-day management and supervision of staff/volunteers and a goodunderstanding of effective techniques, processes and approaches to staff management.

Desired knowledge

• Knowledge of homelessness and rough sleeping and understanding of the needs of people experiencing homelessness.
• Knowledge of Health and Safety practices and housing management systems and implementation of these in similar setting.
• Knowledge of requirements related to psychologically informed ways of working within a residential setting.
• An understanding of the range of approaches and methods appropriate for working with a difficult to engage or chaotic client group and a willingness to ‘think outside the box’ in order to assist the people we support to meet their needs and aspirations.
• An understanding and experience of working with people from different cultural backgrounds.

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.

A great opportunity to join Principle Consulting - a social enterprise that supports charities to make a positive difference through policy, public affairs and campaigns. 

Who we are: We are a social enterprise that works with charities to campaign for change and influence policy so the people they support get the help they need.  We do this through integrated campaigns that include work across policy, public affairs and campaigning. 

Our policy development involves working with our clients to identify existing flaws in public policy and laws that could be changed or improved. Our public affairs work includes engaging with the government and politicians to advocate for our clients’ aims and goals. Our campaign work engages charity supporters and the wider public to advocate for change. 

Job Description

About the role: This is a fantastic opportunity to join our motivated team, who are passionate about supporting charities to achieve their aims. You will develop your understanding and experience of policy development, public affairs, campaigns and communications in a fast-paced professional environment.

This position offers the opportunity to be involved in all aspects of work in a busy, dynamic organisation with the guidance and support of senior team members, working with some of the UK’s leading charities, and offers substantial opportunity for advancement within the team for the right candidate.

We welcome applications from candidates of all backgrounds and encourage applications from underrepresented groups including people from ethnic minority groups; who are LGBTQ+; or with a disability.

Key responsibilities of the Senior Consultant role will include:

• Supporting engagement with a wide range of people and organisations within the charity and public sector, from politicians and civil servants to doctors, nurses and healthcare leaders
• Undertaking strategy planning and providing strategic advice to clients
• Parliamentary engagement, e.g. writing letters, arranging meetings and organising events 
• Researching and writing briefings and reports
• Monitoring the media and activity in the UK and devolved parliaments 
• Conducting desk research to support our work for charity clients
• Drafting copy for press releases, newsletters and social media
• Supporting in the planning and running of events including conferences, parliamentary events and webinars
• Any tasks as may be reasonably expected within the scope of the role

Key attributes:

• A clear and demonstrable commitment to helping charities to achieve their goals
• A motivated self-starter who is able to work well in a team
• Relevant recent work experience in policy and/or public affairs in the charity sector or another relevant sector
• Excellent written and oral communication skills
• An active interest in UK policy and politics
• An understanding of parliamentary processes in the UK
• Proficiency in Microsoft Office (including Outlook, Word and Excel)
• A good understanding of and experience in using social media channels
• Ability to conduct comprehensive analysis of information to tight deadlines, ensuring accuracy and relevance
• Ability to work flexibly across a number of different policy areas and quickly get up to speed on new policy areas
• Desirable: Experience of working in health policy 

Place of work and flexible working:

Mix of in-office and home based. A full-time member of staff is expected to work from the Principle Consulting office (or at a client’s office if needed) for 2 days of each working week.  If the successful candidate would like to be office based for more than 2 days a week, we would be happy to discuss this.

We work at the Impact Hub Kings Cross, and at the offices of our clients where required.

Applying for the role Please send your CV, and a cover letter outlining why you are the ideal candidate for the role,by 9am Monday 9th September

Hillside Clubhouse will be launching two brand new community cafés from Highgate East inpatients facility and from Lowther Road outpatients building.  We want to make the cafés a warm, safe and supportive destinations for the whole community, not just patients and visitors.  This is an incredibly exciting opportunity to grow and develop two community cafés and tackle stigmas associated with mental ill health.

The café manager will be instrumental in launching the cafés, so it is important that you feel confident and happy working under your own initiative as well as leading a small team.

Most importantly, we are looking for people who are passionate about coproduction, food and community! 

Job Description

Community Engagement: Work with the Director of Clubhouse Operations, local community groups and partners to ensure the café is a daytime destination and meets the needs of the local community.

Budget Management: Working with the Executive Director and Director of Clubhouse Operations to manage the income and expenditure for the café.  Ensuring the daily and weekly cashing up is done accurately.

Supply Management: Ensure the kitchen minimises waste and has the produce required throughout the week. Manage the stock taking with the kitchen team.

People Management:  Supervise and manage the cafes team including paid staff and Hillside Clubhouse members.

Menu Creation: Working with the local community, Hillside members and the kitchen team to develop seasonal menus that are reasonably priced.

Partnership Working: Maintaining a good working relationship with the Camden and Islington Mental Health Trust and the team based at Highgate East Mental Health Hospital and the clinical team at Lowther Road

Health and Safety Management: Manage the health and safety procedures for all food and beverage provision including regular checks, inspections and reviews.  Ensuring all staff and volunteers comply with health and safety policies and procedures.

Work across the two cafes and provide support to the teams placed at the two sites

Safeguarding: Safeguarding lead on-site and being responsible for the safeguarding of vulnerable adults access the cafés.

General: Ensuring the cafés are following the policies and procedures of Hillside Clubhouse and being flexible in the support of the cafés and wider Hillside organisation.

This list is not exhaustive and there may be other tasks the post-holder is required to undertake.

 Person Specification

Previous experience of working in the hospitality industry or demonstrable ability to step up into a leadership role in the sector

Experience of staff and/or volunteer management

Excellent communication skills

Strong organisational and time management skills including the ability to manage multiple priorities at the same time

Previous experience of handling cash and budget management

Up to date knowledge of food hygiene, health and safety and licensing legislation requirements including daily monitoring and record keeping

A friendly and approachable attitude with an interest in challenging stigma associated with mental ill health

We are a disability aware employer and actively encourage applications from people with lived experience of mental health conditions.  Hillside Clubhouse is committed to building a diverse and inclusive team and strongly encourage applications from those who experience discrimination and / or prejudice based on their race, ethnicity or immigration status, women, new parents, people with disabilities and LGBTQI+ people. 

Due to the nature of the work, the successful candidate will require an enhanced DBS check.

To apply, please follow the charity job advert and send over your CV and a short covering letter outlining how you meet the person specification. CV only applications will not be considered

Hours: 20 Hours per week

Salary: £17,830 (Full Time Salary £33,432)

Location: Remote/Home Based

Closing date: 4th September 2024 at 23.30pm

Do you  have proven administrative experience, the ability to work in an efficient and process driven manner, plus a real interest in building a career within the Resourcing and Talent field? Then join Shelter as a Resourcing & Talent Administrator and you could soon be playing a vital support role at the heart of our Resourcing and Talent department.

We are recruiting for 2 positions, which are all permanent and part time. Our operating hours are between 8am to 6pm, we can be flexible with working hours, successful applicants will be required to work 4-5 days per week.

About the role

Responsible for providing end-to-end resourcing administrative support across a range of talent activities, you’ll play a pivotal role in helping the team deliver against Shelter’s sourcing strategy to reduce cost per hire and build our employment brand. You’ll also be key to ensuring our department achieves 100% compliance across all areas.

Taking administrative responsibility for the updating of our careers website supporting the ongoing management of our Applicant Tracking System will be important too, as will managing the reporting of vacancies and capturing all activity for consolidation and analysis. And, when it comes to carrying out pre-employment checks for external and internal candidates, again, we’ll count on you. Building strong working relationships focused on providing exceptional service, ensuring all resourcing needs are met and best practice implemented across the organisation and generally providing a timely, customer driven and compliance focused service – these are just some facets of this interesting and varied role.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

To succeed, you’ll need to be  motivated to become part of the team that supports the resourcing of the people it takes to deliver a strategy which will bring systemic change to the UK.

You’ll also need to be open to developing your skills to enable you to influence and engage at all levels throughout our organisation and keen to learn more about the Resourcing and  Talent sector. Enthusiastic, flexible and self-motivated, a good working knowledge of Word, Excel, and PowerPoint is also required.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

About the Directorate

Our Strategy Enablement directorate brings together five core enabling support functions -  Finance, Tech & Data, Governance, Planning and Property and HR Delivery, where this particular role sits. The HR Delivery team partners and supports a wide range of organisational activities and provides advice and guidance to over 1,300 staff on a range of employee relations issues like employee engagement, recruitment and selection, reward and recognition etc. We also manage payroll processes, ensure HR policies and procedures are developed and updated and play our part in organisational change projects and transfers. In short, if you’re keen to develop a career in the Resourcing & Talent field, this is a great place to be.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

How to Apply 

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of the attached job description and ensure you demonstrate how you address the Shelter behaviour below throughout your response:

• We prioritise diversity and have an inclusive and open mindset

Please note that any applications submitted without a supporting statement will not be considered.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We are looking for a innovative and creative Media & Public Affairs leader to build and manage key relationships, both inside and outside the organisation, and proactively create opportunities to increase the visibility and influence of BITC. This role will be based in our office in London.

This is an exciting role for someone who is creative and innovative to work within the heart of the charity to lead BITC’s Media and Public Affairs team. The role involves building and managing key relationships, both inside and outside the organisation, and proactively creating opportunities to increase the visibility and influence of BITC.

Our vision - A fairer and greener world driven by fairer and greener businesses. 

Our mission - We convene the network of purposeful leaders committed to changing business, transforming lives and helping the planet and communities thrive. 

Who we are - Business in the Community is the UK’s largest and most influential responsible business network dedicated to building a fairer and greener world together, supported by His Majesty The King for over 40 years. We inspire, engage and challenge purposeful leaders to take practical action to mobilise their collective strength as a force for good in society by: 

• Working fairer?– to help everyone reach their full potential. 

• Working greener?– to accelerate climate action. 

• Working together?– to continually improve business and to deliver impact at pace and scale. 

Our focus 

We support businesses to: 

• Develop and implement?their purpose and responsible business strategies. 

• Invest in their workforces and communities?to enable greater social mobility. 

• Accelerate a just transition?to net zero and climate resilience. 

• Address the urgent challenges?facing society in times of crisis, such as the cost of living. 

Location: Centrally located, light and airy office with great views on Regent Street, London. Hybrid working possible, minimum 3 days per week in office.

Benefits: 25 days’ holiday allowance, flexible working, occasional 1-2 days extra holiday for Christmas period.

Reports to: Chief Project Officer at the Global Returns Project

Timetable: Candidates will be considered on a rolling basis

Preferred start date: 23 September 2024

What we are looking for

The ideal candidate will approach C-suite executives and other industry leaders with confidence. They will think creatively about strategies for identifying potential institutional partners, attracting their attention, and transforming those relationships into funding. They will be comfortable assuming responsibility for certain target audiences.

The ideal candidate will be data-driven and will relish the challenge of helping select and assess some of today’s highest impact climate and nature charities. They will have the attention to detail to maintain our charity selection methodology and dig into the details of the charities we support to report on their progress. 

Successful applicants will excel in multitasking and meeting ambitious deadlines as part of a supportive and friendly team in a fast-paced start-up work environment.

Skills required

1. Excellent written and verbal communication skills
2. Team-player
3. Time-management and self-organisation
4. Ability to take initiative, identify problems, and solve them creatively
5. Very high attention to detail
6. Excellent understanding of, and passion to address, climate change and biodiversity loss
7. Proficiency in Microsoft Excel

Skills preferred but not required

1. Academic experience in geography, Earth Sciences, sustainability or related fields 
2. Understanding of the financial services industry
3. Customer Relations Management (CRM) experience (Salesforce, etc)

Main duties and responsibilities

Partnership-building (50% of work)

• Support GRP’s established partnership-building strategy, expanding to new audiences in line with approach devised by Head of Partnerships and Strategic Communications Manager
• Support efforts to expand and strengthening GRP’s relationships with UK financial intermediaries, including wealth managers, financial planners, financial advisers and financial coaches.
• Other targeted outreach to potential institutional partners and individual donors, including:
  • Lead conversion through meetings and presentations
  • Coordination and communication with high-value institutional or individual leads

Charity research and impact reporting (40% of work)

• Ongoing relationship management with GRP’s current recommended charities
• Six-monthly data-driven assessment and scoring of GRP’s current recommended charities using our proprietary methodology
• Production of detailed impact reports on GRP’s current recommended charities every six months
• Quarterly presentations to GRPs’ Due Diligence Committee on our recommended charities, impact reports, etc
• Maintenance and updating of GRP’s selection/assessment methodology
• Research on climate charities for possible addition to GRP’s portfolio of recommended organisations

Customer relationship management (CRM) (10% of work)

• Managing company databases, including tracking and managing donor information and regular reporting to the Board of Trustees. Relevant programmes include Salesforce, Mailchimp and the website backend. No prior experience with these programmes required - training will be provided.
• Using data to facilitate ongoing monitoring and evaluation of the team’s progress in fundraising, sales and marketing, and addressing points of inefficiency to optimise conversions.
• Supporting website development and maintenance, including updating copy and visuals, and liaising with web developer.