Jobs in Luton

Salary: £42,479 per annum pro-rata, rising to £44716 pro-rata after 12 months in London (or £39,290 pro-rata per annum rising to £40,526 pro-rata after 12 months outside of London).

Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.

Closing date: 14th April

Shortlisting date: 17th April

Interviews: 25th April

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

​About the Services and Partnerships directorate

This role sits within the Services and Partnerships team, which includes our Training, Consultancy, Membership, Practical Support and Fundraising and Partnerships teams. As a collective, this team generates significant unrestricted income for NCVO ensuring our vital support of charities across England is sustainable.

​Our Practical Support team provide an essential lifeline to charities, giving guidance and support on issues that affect charities such as Governance, Fundraising, Finance and Volunteer Management.

​Being in the Services and Partnerships team enables us to have sectoral impact, supporting charities to thrive. We strive for sectoral excellence, putting charities and their needs at the centre of what we do.

About the Training and Consultancy team

NCVO is an established and trusted training provider to over 6,000 people each year from across the charity sector and beyond.

We run our training services as a social business, offering cost effective, high-quality learning. Our wide-ranging well-respected portfolio of training aims to give the people working or volunteering for a charity what they need to thrive in their role. Our training also generates significant income for NCVO, playing a vital role in our financial sustainability and allowing us to achieve our mission.

Our training programme has three key strands; open (delivered live online), in-house (delivered online and/or face to face with an organisation on a specific theme) and eLearning. With support and oversight from the Training and Development Manager this role is responsible for the smooth running of the second of these three areas.

About the role

We attract learners from every corner of the country, every type of charity and social purpose organisation. Through our open and bespoke training we are able to make training more affordable and allow a range of charities to access quality training either online or face to face.

To be successful in this role, you’ll bring experience in managing programmes, events, or courses, along with an ability to use technology and learn new systems. Experience with customer management systems for project coordination and reporting will be valuable. 

You’ll be comfortable working in a dynamic environment with changing priorities and will have an understanding of learning priorities for charities alongside a strategic mindset. Above all, you’ll be motivated by delivering excellent support and creating meaningful impact for our learners.

Equity, diversity and inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

​If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance. 

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

Benefits for NCVO employees

​NCVO offers attractive benefits including:

• ​25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• ​the option to purchase or sell up to five more days each year
• ​five days’ volunteering leave (pro rata for part-time staff)
• ​2.5 extra ‘wellbeing’ days off during the year
• ​enhanced pay for sick/maternity/adoption leave
• ​subsidised gym membership
• ​season ticket loan
• ​flexible working, including opportunities to work from home/off site
• ​monthly homeworking allowance for permanent homeworkers
• ​monthly office worker allowance for those who have to work from the office on a daily basis
• ​generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• ​training and development opportunities.
• ​The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• ​24-hour free and confidential employee assistance programme

​We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

Do you have a proven track record of success in engaging viewers and driving financial support? If so, GOD TV has an exciting opportunity for you!

We are seeking a dynamic and enthusiastic Broadcast Fundraising Co-ordinator to join our Partnerships team and play a pivotal role in maximising fundraising opportunities through on-air and digital broadcasts. You will be instrumental in engaging viewers and driving financial support for GOD TV's mission to share the Gospel worldwide.  

About GOD TV

GOD TV is a global Christian media organisation dedicated to sharing the Gospel and making a positive impact in the world. Our mission is to reach people with the message of hope and inspire them to transform their lives. As a Broadcast Fundraising Co-ordinator, you will have a unique opportunity to make a significant impact on the growth and reach of GOD TV.  

About the Role

As a Broadcast Fundraising Co-ordinator, you will be responsible for maximising fundraising opportunities through on-air and digital broadcasts. Your key responsibilities will include:

• Developing and executing comprehensive fundraising strategies for on-air and digital broadcasts.  
• Collaborating with production teams to create compelling on-air content.  
• Managing and cultivating relationships with existing and potential donors.  
• Analysing fundraising performance data and optimising results.  
• Overseeing the development of on-air fundraising scripts and materials.  
• Ensuring all fundraising is in line with our charitable aims, fundraising approach and missional pillars (Souls, Israel, Revival).  

For a full list of duties and responsibilities, please refer to the attached job description.

Why Join GOD TV?

This is more than just a job; it's an opportunity to be part of a team that is making a real difference by sharing the Gospel, with a reach of over 500 million people worldwide. We offer a supportive and collaborative work environment, where your contributions are valued and you can grow both personally and professionally.

• Position Type: Full-time – 37.5 hours per week  
• Salary: £38,000  
• Location: Home-based (UK) with occasional travel  
• Interview Dates: 7th/8th May

Genuine Occupational Requirement: Due to the nature and strategic influence of this role, we believe that there is a Genuine Occupational Requirement (GOR) for this role to be fulfilled by a practicing and committed Christian believer. The profile and significant impact that we expect this role will achieve both within GOD TV (in terms of organisational ethos) and with external stakeholders, justifies and supports this GOR.  

We are looking for a determined, skilled, proactive trusts fundraiser to join our small team in this newly created role to help stop children dying suddenly and without explanation.

Tragically, 1-2 seemingly healthy children die in the UK every fortnight, often going to sleep and never waking up. This incidence is unchanging. SUDC UK was founded in 2017 to raise awareness of Sudden Unexplained Death in Childhood (SUDC), encourage and fund scientific research and offer support and advice to affected families.  We believe SUDC research should receive more attention and scientific investment and are inspired by efforts to impact SIDS (cot death), where there has been an 80% reduction in infant deaths in the past 30 years. We can do so much more for SUDC children and their families.  

Why apply to SUDC UK? The post holder will be joining our ambitious, passionate, young charity, which consistently punches above its weight. SUDC remains relatively unknown to UK funders, but we are desperate to change this. Despite the current challenging trust fundraising environment, we are hopeful there are philanthropists and grant makers who will be inspired by our impact to date and the enormous potential to save young lives.

Fully remote. A home-based and flexible role. Collaboration over Teams/Zoom. Very occasional travel to meetings/events.

Communications Officer

The National Youth Agency is looking for an experienced Communications Officer

Are you a confident communicator who loves storytelling, content creation and connecting with audiences online?

Do you believe in the power of youth voice and want to help amplify it on a national stage?

Contract: 1-Year Fixed term contract (with potential to extend)
Hours: Full-time 37 hours per week – flexible working.
Salary: £29,000 to £34,000 per annum (dependent on experience and qualifications)
Location: Remote working with some travel to meetings and events required.

What we do

Youth work is the best methodology to unlock young people’s potential by providing high quality support and opportunities. Skilled youth workers build relationships that support young people to explore their personal, social, and educational development. Youth work enables young people to develop their voice, influence, and place within society.

As the national body for youth work, NYA has a dual function. We are the professional, statutory, and regulatory body (PSRB) responsible for qualifications, quality standards and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

About the Role

This is more than just a comms job.

This is a chance to work directly with young people and help them share their stories, reach wider audiences, and influence national conversations. You’ll be joining a friendly, fully remote team with a shared mission to put youth voice at the heart of everything we do.

The Communications Officer (Programmes) will focus on our flagship youth voice initiatives – including the UK Youth Parliament, Youth Select Committee and National Youth Council for England – developing content and campaigns that shine a spotlight on young people’s impact.

You’ll create high-quality content across blogs, newsletters, toolkits, reports, and social media. You’ll also support press engagement, storytelling and digital campaigns, helping to shape public perception and engagement with youth-led change.

Key Responsibilities

• Use real stories, testimonials, and data to showcase the impact of youth programmes
• Write, proofread and edit engaging content for web, social media and publications
• Support the delivery of comms and media around national events and campaigns
• Manage platforms including X (Twitter), YouTube, and TikTok
• Design and write email marketing campaigns
• Collaborate with internal teams and key partners such as DCMS, Parliament and youth organisations
• Help prepare young people for press interviews, and coordinate their contributions
• Attend key events and support the visibility and profile of youth voice nationally

Please download a copy of our Candidate Pack to see full information about the role and requirements.

Why work for us?

Our team members rated NYA 9 out of 10 as an employer 90% would recommend working at NYA to their friends and family.

What our team say about working at NYA*:

‘A great environment to work, with colleagues who I care for & who care about me’

‘I feel INCREDIBLY supported & grateful to work for this fantastic organisation’

‘Always willing to listen, providing trust & freedom as an employer’
*Source: NYA staff survey October 2023

NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.

NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.

NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions including training and corporate mentorship opportunities.

We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

To apply now:

Please download our Candidate Pack to find out more about the role and requirements

Please submit the following via our online application portal by 23rd April 2025:

• A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the 'About You' section.
• A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the person specification. Please note that the covering letter is an important part of the application and we will not accept CV’s without one.
• Diversity monitoring information – Diversity monitoring – This information is optional and is for our EEDI monitoring purposes only. This data will be anonymised and processed in accordance with UK Data Protection Law.

We encourage you to apply without delay as we will close the recruitment process early if we receive a sufficient number of applications.

Interviews to be scheduled: 6th & 7th May 2025 (subject to change)

Discover more about the National Youth Agency and our work on our website.

At the National Youth Agency, we are proud to be an equal opportunities employer. We are deeply committed to embedding equity, equality, diversity, inclusion and belonging (EEDI) across everything we do.

We believe that a diverse workforce brings invaluable perspectives and strengthens our ability to support young people and the youth work sector effectively.

We are actively seeking applications from individuals of all backgrounds, especially those from minoritised and underrepresented communities, as we work to increase our diversity and representation. Your lived experiences and unique perspectives are crucial in shaping our work and ensuring it reflects the communities we serve.

If you share our passion for making a difference and fostering an inclusive workplace, we encourage you to apply and join us in creating positive social change.

REF-220 740

About The Role

About the opportunity

We are looking for an exceptional individual who will support the development and delivery of the corporate safeguarding function across the Society, ensuring that people at risk are supported to remain safe and have timely access to appropriate support and intervention, in line with legislative requirements and good safeguarding practice. The corporate safeguarding function is a strategic function that encompasses all areas of safeguarding advice and assurance required for the safe delivery of projects, partnerships and events.

About you

You will have substantial experience in project management and the ability to problem solve creatively, alongside experience of creating rapport and influencing management both within and outside your organisation. You will be able to confidently apply your knowledge, skills and experience to the work of a large organisation committed to supporting people with dementia and their families.

The role reports into a Corporate Safeguarding Manager.

Interviews date: w/c 5th May

What you’ll focus on:

- Support the research on safeguarding adults at risk and contribute to subsequent analysis, reporting and policy / procedures development. Report writing is an essential skill required.
- Support the research and identification of safeguarding gaps and risks at a corporate level.
- Lead and/or support projects initiated by or related to aspects of Corporate Safeguarding.
- Support the development and implementation of the organisation’s safeguarding strategy and policies.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground breaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
 
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
 
Our commitment to Equity, Diversity, Inclusion & Belonging
 
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer’s Society.
 
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
 
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

Head of Fundraising & Partnerships
Location: SIA House, Milton Keynes - Some hybrid work possible
Salary: £51,780.00 Per Annum
Hours: Full time, 35 hours per week
Contract: Permanent

About Us

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.

About the role

We’re seeking a dynamic leader to drive the financial growth of the organisation by expanding, diversifying and strengthening the sustainability of our voluntary income, in line with our Strategy 2030 and beyond.

You will lead and inspire a high-performing team of fundraising experts covering all disciplines including individual giving, major donors, legacies, challenge events, community fundraising, special events, trusts and corporate relationships.

The role combines strategic oversight with operational involvement, including direct management of key supporter relationships as well as representing the charity at high-level meetings and external events. SIA has doubled its income over the past six years and we have ambitious plans to build on successful fundraising initiatives, as well as develop new ones.

Key responsibilities:

• Rasing Funds: Be responsible for the achievement of realistic - yet ambitious - financial targets as agreed with the Director of Business Development.
• Strategic Planning: Lead on the development and delivery of strategic and operational plans to achieve growth, diversification and sustainability of SIA’s voluntary income.
• Team Management: Provide support, motivation and strategic direction to the fundraising team to deliver high quality results, including direct line management of four Manager-level roles.
• Capacity Building: Develop knowledge, skills and capacity within the Fundraising team to facilitate the achievement of objectives, whilst building succession plans for the future.
• Reporting: Monitor and evaluate performance across all fundraising activities, preparing reports to the Senior Leadership Team, Committees and Board of Trustees
• Innovating: Develop Proposals for long-term strategic income growth initiatives, in collaboration with the Director of Business Development.
• Leading: Be an active member of the Senior Leadership Team and contribute to addressing SIA-wide priorities, opportunities and challenges.
• Collaborating: Work with colleagues at all levels within the organisation, actively collaborating across teams and providing fundraising expertise and insight.
• Relationship Building: Build strong professional relationships with externa; partners, supporters, volunteers, Trustees, Vice Presidents, Ambassadors, advisors, consultants, suppliers and other key stakeholders.
• Designing: Contribute to the design and development of charitable programmes and services that underpin major funding propositions and compelling fundraising campaigns.
• Managing Risk: Play a leadership role in managing strategic and operational risks relating to income and ensure compliance with all relevant fundraising laws, guidelines and best practice, as well as SIA’s policies and procedures.
• Networking: Actively engage in relationship mapping and networking to expand SIA’s pool of potential donors, supporters and champions, including taking a direct lead role in managing key relationships.

Benefits

• Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service
• Access to Group pension scheme (6% employer contribution)
• Access to Group life assurance scheme
• Access to Healthcare cash plan
• Access to Employee assistance programme (EAP)
• Employee volunteer days
• Access to discounted gym membership
• Free car parking at Milton Keynes, Head Office
• Investing in our people - all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.

This is a pivotal role within SIA’s senior leadership team, driving the next big step change in our voluntary income, whilst also contributing to planning, budgeting, risk management and strategic decision making on charity-wide priorities.

Closing date: 30 April 2025, 5pm
Interview dates: Thursday 15 May 2025 at SIA House, Milton Keynes (reserve date Friday 16 May 2025)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.

No agencies please.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

Our Mission: A Better End of Life for Everyone
In the next five years, we're committed to closing the gap for those missing out on the end-of-life care and support they need. We'll achieve this through:
- Expanding and transforming direct care and support
- Delivering practical, accessible information and guidance
- Leading the way in shaping end-of-life experiences

Your Role in Our Vision
Are you passionate about e-commerce and looking for an exciting opportunity to grow digital sales within a fast paced online retail environment? We are seeking a highly motivated and detail oriented eBay Marketplace Assistant to join our dynamic team.
The role is based in our Bedford Marie Curie retail store, where you will be working with a small friendly team of staff and Volunteers.
If you are ready to take on a rewarding role that will make a significant impact on our eBay sales and customer service we would love to hear from you.

You will be responsible for:
- Responsible for the Ebay and sorting operation and overseeing the day to day operation of the site
- Create, optimize and maintain eBay product listings with engaging descriptions, high quality images and competitive pricing
- Monitor and manage inventory levels, ensuring timely restocking and efficient order fulfilment
- Handle customer enquiries, resolve issues and ensure excellent customer service

Key Criteria:
- Previous Retail Experience including buying and selling on Ebay
- Experience working in a customer service environment
- Ability to maximising marketplace sales via Ebay and online sites
- A high competency of IT skills is required including MS Office, with the ability to present high quality and creative listings of online products.

Application & Interview Process
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: xxx. We encourage early applications as we will be conducting screenings in advance of the deadline.

Application deadline: 15th April 2025
Salary: £12,492.48 per annum
Contract: Part time 21 hours per week, Fixed term contract, 6 months
Based: Bedford Retail Store

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments.

We are looking for a compassionate, proactive, experienced, and professionally registered nurse to evolve our support services and provide excellent, specialist care for families affected by Sudden Unexplained Death in Childhood (SUDC).

SUDC UK has a small, warm, passionate and impactful team who currently support families facing the sudden death of a child between 1-18 years, with no clear explanation for their child’s death. 

Currently, the charity’s co-founder and CEO delivers services in collaboration with our affiliate organisation, the SUDC Foundation (based in the U.S). This new role will evolve SUDC UK’s direct support services by delivering an expanded, evidence-based SUDC UK pathway of exceptional care for registered families. 

The role will include providing 1-1 supportive zoom calls for information and guidance, case advocacy requiring collaboration and relationship building with professionals like Coroner’s officers and paediatricians, signposting, referrals and collaboration with other organisations, a family peer connection program, family events, service review and continuous improvement. 

About The Role

At Alzheimer’s Society we are nothing without the incredible support we receive from the public. As a result of this, our Supporter Engagement team are absolutely vital in delivering tailored support and advice to our supporters and to the public. The team are the driving force behind building meaningful relationships with our supporters and team members are empowered to deliver bespoke conversations across phone, emails and social media, both inbound and outbound. The team are dedicated, hard working and fast paced with a passion for getting things right the first time.

The team manages a high volume of interactions and support is second to none. We pride ourselves on having an open communication style between all members of the team so that help is available for you to be successful in your role.

As a Supporter Engagement Advisor you will be the first point of contact delivering an excellent supporter experience to members of the public and Alzheimer’s Society’s supporters. Through answering queries and proactively delivering exceptional levels of stewardship, you will build relationships and inspire supporters and potential supporters about our work, whilst maintaining accurate system records that reflect and enhance the supporter experience.
 
This is a homeworking role, but you may be required to travel to attend meetings, events and team-days, so you must reside in the UK, have the correct right to work documents to work in the UK and be comfortable/willing to travel to our offices (London or Birmingham) if/when required.

About you

- Excellent verbal and written communication skills and the ability to liaise with a diverse range of stakeholders.
- A good understanding and experience on using databases and communication systems
- Ability to demonstrate compassion and empathy as you will be responding to supporters and members of the public who need different levels of support.
- Ability to be flexible, demonstrating your ability to shift your approach in an appropriate, respectful and supportive manner to help those affected by dementia.
- Ability to form and maintain strong and long-lasting relationships with our internal stakeholders and our supporters.
- Be comfortable in contributing to discussions around continuous improvement as we have a team of people who are all passionate about improving processes so that our supporters have the best experience.

We encourage creativity and seek people that want to influence how we do things and take pride in being part of a team that excels.

This is a key role within the Engagement Directorate at Blind Veterans UK as we are working through a new strategy which ensures we become data and insight led and put our audiences at the centre of all our communication. This presents an excellent opportunity for you to help revolutionise how Blind Veterans UK conducts data selections and to play a key role in producing actionable insights as we seek to increase the sophistication of our marketing activity and deliver an excellent supporter experience.

You will be responsible for the accurate and timely delivery of complex database extracts from Raiser’s Edge using FastStats, ensuring all data selections are delivered to a high standard for communications to Blind Veteran UK supporters. This includes ensuring data selections are scheduled, developed, tested and checked, and delivered in accordance with the agreed brief and deadlines. The critical element to this role is developing a campaign planning process that embeds a test and learn culture and drives innovation and improvement in our communications.

You will work with the Insight Manager and wider Engagement (fundraising and Comms & Marketing) Team to implement journeys and automations to improve second gift rates and drive sustainable income.

As well as leading on data selections, you will manage the insight planning and request project boards, working with the Insight Manager to respond to both ad-hoc insight requests and longer term insight projects.

Main duties and responsibilities of the role - what you'll be doing:

• Lead on data selections. Responsible for ensuring all data selections are produced in an accurate, consistent and timely fashion, in accordance with agreed data selection briefs and deadlines.
• Manage the scheduling of delivering data selections to ensure there is clarity on what data selections are upcoming, to manage any potential clashes and to plan and prioritise the workload.
• Develop an excellent process and structure for delivering data selections that guarantees their consistency and accuracy.
• Work with stakeholders to ensure data selection briefs are completed correctly, definitions are clarified, and the final selection meets the criteria outlined in the brief.
• Work with the Insight Manager to identify insight-driven recommendations for campaign planning, and to ensure testing within data selections is valid and robust.
• Attend end of campaign meetings, and lead on the presentation of results and test outcomes and feedback on process improvements.
• Work with the Insight Manager to drive forward innovations in data selections, such as using propensity models to identify the right supporters to communicate with.
• Continually seek to improve the data selection process with the aim of automating and streamlining to improve the accuracy of selections.
• Lead on the implementation of a campaign planning process focussed on driving improvement in selection results through data-informed decision-making.
• Play a leading role in the planning of the calendar to manage communication activities.
• Work with the Insight Manager and Data Management functions to ensure the necessary data is being captured and is accurate, to enable campaign analysis to be conducted.
• Work with 3rd parties to ensure the timely and secure transfer of data selection files.
• Build and monitor supporter journeys for all data cohorts, improving the process based on findings.
• Send email communications, including testing and implementation of dynamic content.
• Manage the insight request project boards, assist in responding to ad-hoc insight requests and work with the Insight Manager on larger insight projects.

About Blind Veterans UK

At Blind Veterans UK, we are here to support anyone who has served in the Armed Forces or National Service, and who is now living with significant sight loss. We provide veterans with rehabilitation, training, practical advice and emotional support.

We’re a transformational team that believes every vision-impaired veteran should be able to lead the life they choose. We help blind ex-service people of every generation – and since 1915, we’ve provided support to tens of thousands of vision-impaired veterans.

Together we can help rebuild blind veterans’ lives after sight loss. Away from isolation and towards a life of fulfilment and happiness.

Position: Data Selections & Insight Analyst

Reports to: Insight Manager

Location: Remote working. We have an office in Queen Square, London, for those who wish to come into the office.

Hours: 35 hours per week (full-time)

Salary: £35,000–£37,000 per annum

25 days annual leave (not including bank holidays)

To apply please submit a CV and a covering letter outlining your relevant skills and motivation.

Closing date:  11th April 2025

Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.

35 hours per week
£30,550 per year
Remote
Are you passionate about making a difference in the lives of people affected by sight loss?

We are looking for a dedicated Counselling Team Leader to join our Eye Care Support Services team. In this role, you will provide high-quality, time-limited counselling and emotional support over the telephone and online. You will also lead and manage a team of counsellors and volunteer counsellors, ensuring they deliver exceptional service to our clients.

Key Responsibilities:

• Provide telephone and online counselling to clients affected by sight loss, adhering to the British Association for Counselling and Psychotherapy (BACP) ethical framework.
• Manage and support Sight Loss Team Counsellors, including recruitment and line management.
• Offer accurate and accessible information to clients about available services, empowering them to make informed decisions.
• Develop and improve the range and quality of information regarding emotional support and counselling services.
• Manage a caseload of clients, ensuring referral waiting times are well managed.
• Develop links with other professionals and respond to enquiries about emotional support services.
• Lead the development and support of our volunteer counsellors, including recruitment and regular support.
• Deliver training and workshops to other professionals.
• Participate in service development, monitoring, and evaluation.

Qualifications Required:

• A recognised 3-year Diploma level Counselling qualification or equivalent.
• Registration on a PSA recognised register. Membership of the British Association of Counselling and Psychotherapy and adherence to its Ethical Framework for Good Practice or equivalent with another recognised professional body.

Skills and Experience Required:

• Knowledge of a range of counselling approaches and types of service.
• Experience in delivering effective telephone and online counselling within a time-limited framework.
• Experience in managing counsellors and volunteer counsellors within an organisational setting.
• Experience in maintaining information systems that provide relevant and accurate information.

What We Offer

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

For more information on our available benefits, please visit our .

How to Apply

If you'd like to apply for this opportunity, please apply online, uploading your CV and supporting statement, telling us how you meet the essential criteria in the person specification.

Join us in making a positive impact on the lives of people affected by sight loss. Apply now to become our Counselling Team Leader and be part of a dedicated team committed to providing exceptional support and care.

We have an exciting opportunity for an Non Domestic Abuse Related Independent Stalking Advocate to join the specialist team in Bedfordshire, working 37.5 hours a week. This role will focus on victims of stalking, that are non domestic abuse related. This exciting role is a fixed term contract, beginning from the 1st of April, 2025 and ending on the 31st of March, 2028. This role is a 3 year fixed term role, subject to year on year funding being available.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the Role:

This role is based in Bedfordshire with consideration given to hybrid working. As an Non DA Related Independent Stalking Advocate you will be:

• providing a high quality support & advocacy service to victims of stalking
• working closely with our IDVA services within Bedfordshire
• managing a caseload; identifying and assessing risks and needs, providing a tailored crisis intervention service through individual safety planning, advocacy, emotional and practical support
• working with other agencies and advocating on behalf of service users in order to help them access services to keep them safe
• working within a multi-agency framework consisting of voluntary and statutory partners to build local partnerships, in order to offer a coordinated response to stalking
• promoting the service and raise awareness of stalking through regular training of local partners.

You will need:

• Experience of working in support and advocacy with victims of stalking would be advantageous
• To be able to prioritise work & deal with competing demands
• Ideally you will hold a ISAC or SafeLives IDVA accreditation, relevant degree, vocational qualification or relevant experience of delivering a service and working with victims of stalking and/or domestic abuse
• A driving license and access to a car, as this role covers the whole of the county

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

An amazing organisation doing great work, this is a fantastic opportunity to join the small, effective team as Digital Manager where you will play a vital role in driving and managing the delivery of the organisation's digital transformation strategy, working with key stakeholders to enhance digital tools.

Charity People is delighted to be partnering with this fantastic organisation to recruit a Digital Manager to join their team.

Holding the core belief that giving everyone a voice will lead to a more equal society, the organisation designs and delivers innovative and impactful training for charities so that they can communicate most effectively to support their communities and drive social change. At the same time, the organisation works with under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors.

Digital Manager

Contract: One year fixed term contract with potential to extend

Salary: £32,000 - £36,000 dependent on experience (pro rata if part-time)

Location: Remote with monthly travel to Central London around once a month, travel is paid for by the organisation

Hours: Full-time or part-time options available (35 hours per week or 28 hours minimum - pro rata)

Closing date for applications: Monday 14th April

Interviews: First stage interviews will be held week commencing 21st April with second round held end of the week

This is a great opportunity for a highly motivated individual, with relevant experience of managing digital projects including ideally Salesforce and WordPress, to join a purpose-led charity that is ambitious about using digital tools and technology to achieve greater social impact.

Core responsibilities within your role will be to:

• CRM management: Oversee the day-to-day management of the organisation's Salesforce CRM system, ensuring data integrity and optimisation for fundraising, communications and stakeholder engagement

• Website Management: Manage the organisation's website (built on WordPress), ensuring it is updated, functional, accessible, optimised for performance, SEO and user experience

• Digital strategy: Contribute to the development of the organisation's digital strategy to enhance user engagement, improve platform performance and support the organisation's overall goals
• Stakeholder coordination: Work closely with internal teams to understand their digital needs and translate them into actionable digital strategies. Communicate effectively with external partners, agencies, and stakeholders to ensure smooth project delivery
• Support management of programme data: Support data-driven programme design, delivery and measurement of impact across programmes and services through digital solutions, data collection and analysis
• Analytics and impact measurement: Configure analytics tools (e.g., GA4, Salesforce Analytics) to track the performance of digital marketing channels and provide actionable insights to the Marcomms team for campaign optimisation and stakeholder reporting

• Agency management: Coordinate with external website and CRM agencies, ensuring timely delivery of projects, troubleshooting and alignment with organisational objectives
• Line management: Manage the Digital Coordinator, providing guidance, support and performance management to ensure effective delivery of digital priorities

We would love to hear from you if you have the following skills and experience:

• Proven experience with CRM systems (ideally Salesforce), including customising workflows, reports and integrations
• Hands-on experience managing websites (ideally using WordPress), including familiarity with plugins, SEO best practices and web analytics
• Demonstrable experience of working with external agencies to manage website and CRM development
• Excellent communication skills, both written and verbal; able to work effectively with internal teams and external partners
• Strong project management skills; able to juggle multiple priorities and deliver projects on time and within tight budgets
• A good understanding of how digital infrastructure can support the monitoring and evaluation of programmes through data collection and analysis
• Experience of interrogating data to generate actionable insights and drive decision making

We're particularly interested to receive applications from candidates who have the below, although this is in no way essential:

• Knowledge of digital marketing techniques, including email marketing, social media, and Google Analytics
• Line management experience, with the ability to motivate and develop others
• Ideally, experience in the charity or non-profit sector

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Job purpose

To support and deliver effective communications, including marketing and digital engagement activities, which raise awareness of Dementia Carers Count and foster connections with our community of carers, campaigners and donors. Your work will help us reach and support more carers, raise funds and campaign for changes which will ensure that no dementia carer feels isolated, invisible or alone. 

Key responsibilities  

•Understand our cause, linked issues, and how these are publicly perceived 

•Horizon scan to spot social and news trends as well as potential influencer targets 

•Manage our social platforms, keeping abreast of media and public zeitgeist about our cause and related issues. You will design and deliver paid advertising campaigns and monitor, respond, share, engage, comment on posts, according to our guidelines and with responsibility for reputation management 

•Share audience insights with colleagues to ensure effective stewardship of all our defined audiences 

•Support development of media relationships. You will curate press and media lists and respond to media queries, with shared out of hours responsibility.

•Draft statements and press releases and pitch ideas for articles and features, developing copy as needed and tracking coverage 

•Support user-led story telling as part of content creation, including interviewing carers about their experiences and identifying opportunities to share carers’ voices in our materials 

•Draft website copy and develop assets for digital use and printed materials which communicate our key messages and brand and which support specific campaigns 

•Review and monitor evaluation and reporting metrics to provide regular and campaign-based management information relating to the success of digital and media activity 

•Support effective cross-organisational internal communication 

•Adhere to all relevant legislative and regulatory obligations relating to marketing, digital and communications 

•Carry out other duties commensurate with this post as requested.