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Top job
Maggie’s, Hammersmith (On-site)
£25,375 - £28,635 DOE (£5,300 - £5,727 London Weighting if applicable)
We have an opportunity to join our Support Care Team to provide our donors and fundraisers with excellent supporter care.
Posted 2 days ago
Top job
NHS Providers, Victoria (Hybrid)
circa £100,000 per annum plus generous benefits, and 30 days’ annual leave
Posted 2 days ago Quick Apply
TACT, Greater London (Hybrid)
£200 per Panel (£450 if required to substitute for Chair of Panel)
Posted 2 days ago
Look Ahead Care Support and Housing, Fulham (On-site)
Up to £27352 per annum + Benefits include 25 days Annual Leave etc.
Posted 2 days ago
Barnardo's, London (On-site)
£24,934 per year
Posted 2 days ago
Action For Children, City of London (Hybrid)
£38000 - £42000 per annum
Posted 2 days ago
Action For Children, City of London (Hybrid)
£38000 - £42000 per annum
Posted 2 days ago
Frontline, London (On-site)
£20,600 - £34,000 per year
Approach Social Work (formerly the Frontline programme) is a three-year master’s programme, building a new generation of social workers.
Posted 2 days ago
Frontline, Wandsworth (On-site)
£20,600 - £34,000 per year
Approach Social Work (formerly the Frontline programme) is a three-year master’s programme, building a new generation of social workers.
Posted 2 days ago
Prospectus, Greater London (Hybrid)
£37,852 per annum
Posted 2 days ago
Working Chance, London (Hybrid)
£26,000 - £31,602 per year
Posted 2 days ago Quick Apply
Closing in 2 days
WaterAid, Canary Wharf (Hybrid)
£43,668 - £45,851 with excellent benefits
Posted 2 days ago
Closing in 2 days
WaterAid, Canary Wharf (Hybrid)
£43,668 - £49,208 FTE Salary (pro-rated £17,467.2 - £19,683.2 per annum) with excellent benefits
Posted 2 days ago
Christ Church United Reformed Church, Bellingham, London (On-site)
£36,000 per year
Posted 2 days ago
Page 11 of 82
Glasgow, Glasgow City (On-site)
Hammersmith, Greater London
£25,375 - £28,635 DOE (£5,300 - £5,727 London Weighting if applicable)
Full-time
Temporary (12 months)
Job description

We have an exciting opportunity to join our Support Care Team in either our Glasgow or London office to provide our donors and fundraisers with excellent supporter care.

You will have a minimum of 1 year’s experience in supporter care/customer service, and you will have experience of inputting data and general use of databases.

This is a full time, fixed-term position for 12 months.

Your responsibilities

  • Deliver excellent supporter care and stewardship journeys to our donors, fundraisers and event participants through effective communication via inbound/outbound calls and e-mails.
  • Identify opportunities to steward and maximise the lifetime value of supporters.
  • Ensure accurate banking and recording of all donations to Maggie's, including processing income from a variety of online fundraising platforms to ensure funds are attributed to the correct donors.
  • Ensuring mailing preferences are applied to donors' records on our database.
  • Manage and respond to a wide range of enquiries from supporters, people with cancer and their friends and family, volunteers, centre fundraising staff and third-party suppliers.

Benefits we offer

In addition to a highly rewarding career, we offer a range of staff benefits, including:

  • a unique, experiential induction based in one of our centres 
  • a structured, year-round performance review process focused on developing you in your current role and exploring opportunities for the future
  • a competitive holiday entitlement
  • workplace pension with the option to apply to continue NHS pension
  • the option to apply for a Bike Loan, Travel Card Loan, Ride to Work scheme and much more. 

Please see our website for further details.

Application resources
Posted by
Maggie’s View profile Organisation type Registered Charity Company size 101 - 500

Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.

Posted on: 30 October 2024
Closing date: 13 November 2024 at 15:38
Job ref: Supporter Care Assistant - Glasgow or London
Tags: Administration,Customer Service,Data Entry,Direct / Supporters

The client requests no contact from agencies or media sales.