Jobs in Isleworth

We are recruiting a part-time Senior Employment and Social Security Policy Officer

(hybrid working - 21 hours, £37,616 pro rata)

Maternity Action is the UK’s maternity rights charity dedicated to promoting, protecting and
enhancing the rights of all pregnant women, new mothers and their families to employment,
social security and health care.
We are seeking an experienced policy professional to lead our employment and social
security policy work.

About us
We are a small charity that has grown over the past four years. We have a longstanding
commitment to working from home, and we offer our staff genuine flexibility. 23 of our 27
staff work part time, and staff are located across the UK.
We have an active programme of policy and campaigning to protect and strengthen the
rights of low-income pregnant women and new parents. Our in-house legal team delivers
advice and casework support to over 3,500 pregnant women and new parents across the UK
each year and our 50+ online information sheets are viewed over 1.3 million times.

About our policy and campaigning work
Maternity Action’s vision is a society which fully respects the rights of all pregnant women
and new parents to employment, social security and health care.
To achieve this vision, we undertake thoughtful research and policy analysis which is
grounded in the lived experiences of pregnant women and new parents, and which draws on
the expert knowledge of our legal team and evidence from our advice services. Our work
influences law and policy with the aim of reducing poverty, improving health and advancing
equality and human rights for all pregnant women and new parents.
We prioritise issues affecting low income and marginalised women and have an active
programme of research, policy and campaigning work on employment, social security and
healthcare.

Key areas of campaigning on employment rights include ending pregnancy and maternity
discrimination in the workplace and promoting a more equitable framework for maternity and
parental leave. Our work on the cost-of-living crisis is highlighting the underinvestment in
maternity pay and maternity benefits, the limited support available for migrant mothers and
calling for improved financial support. We have an on-going campaign and programme of
work around NHS charging for maternity care, which affects some of the most socially and economically vulnerable women in the UK.

Our policy and campaigns work has a strong focus on partnership working with voluntary
organisations, health professionals and unions to support women to exercise their rights. We
convene the Alliance for Maternity Rights and the Maternity Entitlement Group to promote collaborative campaigning on employment rights and on charging for NHS maternity care.
We work closely with a range of voluntary organisations in our policy and campaign work,
including smaller frontline organisations working with marginalised women.

About you
We are looking for an experienced Senior Employment and Social Security Policy Officer to
undertake policy analysis, campaigning and research on employment rights affecting
pregnant women and new parents, including maternity discrimination, precarious work,
health and safety, maternity and parental leave and flexible working.

You will be able to form relationships with Government, Trade Unions, business groups, Equality and Human Rights
Commission and voluntary sector organisations. Working with staff across the organisation
you will be able to communicate about employment policy effectively to a wide range of
audiences.

You will have an understanding of the social security system as it relates to pregnant women
and new parents, and an ability to analyse policy developments relating to the Department
for Work and Pensions.
We particularly welcome applications from Black and minority ethnic candidates and from
people with lived experience of pregnancy or parenting, low income or migration.

The role
This is a hybrid role to be delivered from home and our office in Finsbury Park, London.
Total hours to be worked each week is 21; other than Thursday, which is a core day, we are
flexible about start/finish times and days worked, within normal business hours. Hours can
be spread across three, four or five days. All staff are required to travel within the UK
occasionally.

Please send us a covering letter outlining how you meet the selection criteria and your CV.

Applications close 9am Monday 15 th July 2024. Virtual interviews will be held during the
week beginning 22 nd July.

Join a growing team as a Mental Health Hub Service Lead! Do you have experience developing partnerships and reporting on KPI's within a Mental health, youth or health background? This is an exciting opportunity to be part of an enhanced Mental Health service

We're excited to join forces with a fantastic charity that supports those most affected by mental health challenges. We're currently looking for an Mental Health Hub Service Lead to join a growing team. This is a unique opportunity to make a real difference in the mental health of children and young people. This role would have 3 direct reports.

The Contract:
* Salary: £38, 889 per annum
* Duration: Fixed term contract until March 2025.
* Work Pattern: 3 days in the office / 2 days from home - Some travel will be required including attendance at other business locations across the London area
* Hours: 37.5 hours per week.
* Location: Brent

Benefits
* Flexible Working: Flexitime, compressed hours, hybrid, and remote options for work-life balance.
* Wellbeing: Employee Assistance Programme (EAP), reflective practice, and mental health support.
* Holiday and Leave: 25 days' annual leave, 8 bank holidays, 5 paid wellbeing days, and flexible leave options.
* Family Friendly: Generous carer and parental leave policies, plus family-friendly initiatives.
* Training and Development: Dedicated training budget and 5 days' paid study leave annually.
* Financial Security: Competitive salaries and a robust pension scheme.
* Additional Benefits: Cycle to Work scheme, Eye care voucher scheme, and interest-free season ticket loans.

About the role
As the Mental Health Hub Service Lead, you will collaborate with the Director of Children and Young People Services and Clinical Leads to drive the strategic growth and development of the organisation's services. Your key responsibilities will include designing and developing a new Mental Health Hub service, managing recruitment, training, quality and governance, supervising staff, reporting on Key Performance Indicators (KPIs), and maintaining strong relationships with commissioners and other key stakeholders.
Responsibilities (but not limited to)

Lead the contractual relationship for the Children and Young People's Hub service.
* Ensure services meet contractual obligations through strategic oversight of quality, governance, resources, and performance.
* Triage young people and forward referrals to Clinical Wellbeing Practitioners and Psychological Wellbeing Practitioners for assessment.
* Ensure that all staff within the team are aware of relevant policy and procedures and that communication is developed and deployed appropriately
* Support and develop the Children and Young People Services Directorate i.e., building a collaborative working environment and an innovative culture.
* To support and develop the Hub team to ensure the deliverables of the service requirements in a timely manner,
* To act as an ambassador for the organisation

About you
* Experience of management and supervision of staff within charity/non-profit
* Evidence of post-qualifying training demonstrating a commitment to continuous professional development
* Able to manage and priorities a complex workload balancing organisational, and service led demands, to work under pressure, and be able to work quickly to complete tasks
* Experience of managing budgets
* Knowledge and experience of complex casework, risk management and care planning
* Good workload management skills

If this exciting opportunity is of interest please get in touch now! We will be reviewing CV's as they come in. We would be happy to discuss the role and share a detailed job description.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Trust Funding Coordinator

Location: Hybrid, Old Street, London
Salary: £35,172 per annum
Hours: 34.5 hours per week
Department: Major Partnerships
Job Type: Full-time
Contract Type: Permanent

Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.   

We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal. 

We have an exciting opportunity for a passionate Trust Funding Coordinator to join our high achieving Major Partnerships Unit. This role sits in The Philanthropic Partnerships Team, which is specifically responsible for all trust, foundation and major donor relationships and income. This is a great opportunity to gain experience in fundraising from trusts and foundations, as part of an exciting and innovative team. 

Working closely with the Trust Funding Officer, you will contribute to sustaining and increasing income from trusts and foundations. You will focus on donors with the capacity to give up to £25,000 a year to Plan International, as well as identifying, researching and applying to new prospects at this level, and supporting the prospecting process in the trusts team. You will also manage a small trusts’ portfolio running mailings through the database and looking for opportunities to grow portfolio income.

We are looking for an individual who has experience of managing several projects simultaneously and be able to demonstrate a clear and persuasive writing style. You will also have a keen interest in fundraising from trusts and foundations, ideally have experience of working in a fundraising team or similar environment and be proficient in using IT packages such as Word, Excel, Outlook, PowerPoint and Publisher. If this sounds like you, and you have a genuine passion for our values, feminist leadership principles and vision, we would love for you to apply! 

For further detail of this role, please see the job profile.

The deadline for applications is 23:59 on Thursday 11 July 2024
Interviews will take place on Thursday 18 and Friday 19 July 2024

We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Basic Disclosure and Barring (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences.

Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.

REF-215118

We are looking for a training and development lead who will design and implement our training and conference programmes. You will work with legal and community organisations to understand their legal needs and tailor the training to give lawyers and advisers the tools they need to help their communities. You will develop resources and training that are practical, holistic and comprehensive and delivered through a range of online and in person methods. 

We already have established conferences and a training programme, working with partner organisations to deliver excellent resources but there is a need to develop this further. You will be supported in the role by the Events and Communications Coordinator.

You will be passionate and enthusiastic about access to justice with a training and development background. You will lead on the development of a new range of resources for the wider access to justice community with a focus on housing issues. You will also work closely with other staff to re-imagine and represent existing content in new ways. As LAG is at the heart of the social justice lawyering community, the successful candidate will work closely with our partner organisations.

Principal duties and responsibilities:

• Plan and manage a comprehensive training and conference programme.
• Identify and utilise the most appropriate platforms for delivery of different activity (e.g. in person, e-learning, webinar, podcasts) to make the most effective use of resources and meet customer need.
• · Work with subject matter experts, curating and creating content as needed.
• · Work with and develop relationships with lawyers and advice organisations and community groups to understand their learning needs.
• To develop digital content of the training materials, event video production, design brochures and training materials and keep these up to date and relevant.
• To be the first point of contact and provide first line support for all training and learning.
• Produce project progress reports and regularly review the project plan and budget..
• Support the administration and organisation of all learning and development programmes and events (virtual and in-person) and gather evidence and feedback to measure outcomes and impact of L&D activities.
• Arranging online and in person seminars, conferences, and training.
• Develop a marketing strategy for training and build a social media profile.
• Work with the LAG team to maintain a positive work environment and establish a culture of learning

This list is indicative only, not exhaustive. It is intended to reflect a range of duties the post-holder will be expected to perform but additional duties commensurate with the role may be required. The job description will be reviewed from time to time and may change in light of experience and changing circumstances, in consultation with the post holder.

Please see the attached job pack for full details and person specification.

We are looking for an empathic, organised and intuitive wellbeing professional to join our student support team in the Department of Design Engineering. 

As one of two part-time student wellbeing advisers in the department, your primary work will be to provide direct one-to-one support for our postgraduate and undergraduate students. This might include conversations about mental health, relationships, sexuality, finance, studies, family issues, neurodiversity, disability, accommodation, bereavement, trauma and other topics. 

The role also involves liaising with academic colleagues, signposting students to internal & external provisions, and running occasional group wellbeing initiatives. You will be a part of developing the wellbeing provision and supporting in upskilling academic staff around wellbeing and mental health issues.

The role is part time 0.4 FTE (2 days per week) and is a fixed term contract for 2 years. The role requires 60% (or more) in-person work at our South Kensington campus, with the option to work the remainder from home. There are certain weeks of the year such as welcome week, exam weeks, and coursework deadline periods where in-person working on both days is required.

Duties and responsibilities

You will provide:

Wellbeing advice – you will listen, support and advise students on wellbeing issues they present with. The aim is to provide a safe, confidential, collaborative space for students to discuss whatever is on their mind. This might be a single conversation, short term support or more regular, ongoing check-ins depending on the situation. At times you will signpost students to internal/external services and liaise with appropriate staff as needed.

You will also:

· Run group wellbeing initiatives for students

· Liaise with colleagues regarding students who need extra academic support due to wellbeing issues

· Support necessary students to access Imperial’s Disability Advice Service, and ensure their required adjustments are communicated to the education team

· Contribute to the department’s EDI committee

· Complete record-keeping and administrative duties related to the role

· Use your own insight and initiative to develop the wellbeing provision

Please refer to the job description for a full list of duties and responsibilities.

Essential requirements

· You will have experience working with students in a further or higher education setting, or working with young adults in another relevant setting (such as a charity, healthcare, mental health, or a counselling/therapeutic setting).

· You will hold a relevant qualification.

· You will have experience of working within relevant professional protocols and policies, including safeguarding, data protection and confidentiality.

· Experience of providing counselling support to individuals and providing staff training would be considered an advantage, as would accreditation from a recognised professional body in the fields of mental health, wellbeing, counselling or psychotherapy (e.g. BACP, UKCP, HCPC, NCS, BABCP) although not essential.

Please refer to the job description for a full list of the desired and essential requirements.

Further information

Imperial College offer a range of benefits to staff which can be found here. This includes annual cost-of-living pay reviews, annual incremental pay increases, extensive family leave & support, and multiple closure days in addition to annual leave. 

Imperial College is committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment. We are an Athena SWAN Silver award winner, a Stonewall Diversity Champion, a Disability Confident Employer and work in partnership with GIRES to promote respect for trans people.

If applying for the role, you will need to fill out a full online job application. Please ensure the application is filled out in full. Should you require any further details on the role, please contact: Danny Lee, Student Wellbeing Advisor.

The role is 0.4 FTE (2 days per week) and is a fixed-term position.

Closing date: 21st July 2024

Start date: October 2024 or later.

To apply, please click “Apply Now”

The Vacancy

Islamic Relief Worldwide is an independent humanitarian and development organisation, serving humanity for over 40 years. With an active presence in over 40 countries across the globe, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. In the UK, IRW has a partner whose main role is to raise funds, raise awareness, carry out advocacy and support domestic programmes: this partner is called Islamic Relief UK (IRUK).

Islamic Relief UK (IRUK) is actively recruiting for the position of ‘Community Fundraising Officer – London & South’ to be based from its Whitechapel Office, London. The organisation is currently operating to a hybrid working model.

The purpose of the role is to support the Regional Community Fundraising Manager in fulfilling the organisational objectives of developing and optimising on community fundraising and volunteer initiatives.

The successful candidate must have:

• Experience in establishing and developing relationships with key stakeholders
• Experience in project coordination i.e. events and campaigns 
• Experience of organising and supervising events
• Experience of recruiting, managing and developing volunteers
• Experience in motivating and managing volunteers
• Experience in professional fundraising  
• Full UK Driving license 
• Knowledge and understanding of the local region and community
• To prioritise and work well under the pressure of a busy environment 
• To take a collaborate approach with a strong sense of teamwork and willingness to work with colleagues cross organisationally in support of wider objectives
• Well-developed interpersonal skills, with the ability to communicate effectively both verbally and in writing as well as build relationships with people of all backgrounds, levels and settings
• Excellent presentation skills
• Strong motivation and empathy towards the aims and objectives of the organisation
• Proven ability to work on own initiative and to tight deadlines, prioritising a variety of important and urgent, but diverse tasks
• Excellent administrative and organisational skills, with high standards of computer literacy including MS office packages. 
• Numerical skills and the ability to work accurately under pressure and pay attention to detail
• Ability to prioritise and plan work, set and achieve deadlines, establish and maintain monitoring systems etc.
• Ability to represent Islamic Relief in a wide range of situations
• Good understanding of international development and humanitarian work
• Good understanding of the Fundraising sector, standards, practises and frameworks.

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place in mid-late July 2024.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• criminal records check
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

Are you looking for an opportunity to join an incredible campaigning organisation as an Individual Giving Lead? We’re thrilled to be looking for a Senior Income & Engagement Officer to lead the Individual Giving function within an amazing international campaigning charity. This organisation works with partners around the world to fight poverty and defend human rights, as part of the movement for global justice

As Senior Income & Engagement Officer, you will work closely with the Director of Income & Engagement to develop and implement strategies and campaigns to deepen relationships with individual supporters to increase both campaign participation and grow income. You will also lead on a Legacy programme and manage an Income & Engagement Assistant, ensuring the delivery of world class supporter care and experience.
This is an incredible opportunity to be the Individual Giving Lead and shape the programme moving forward, making informed decisions and working with senior stakeholders to get the best out of campaigns.

As Senior Income & Engagement Officer, you will need:

• Significant proven experience managing individual giving fundraising campaigns across a range of offline and digital channels. This could have been gained working in-house at a charity or working for a fundraising agency or similar.
• Excellent copywriting, written and oral communication skills with the ability to translate data to insight and communicate this with various stakeholders.
• Demonstrable experience of meeting fundraising targets and developing individual giving or digital income streams.

Deadline: 8^th July
Salary: £44,000 - £46,600
Working pattern: Full-time, permanent
Location: London – Hybrid (One day per month in office)

If you would like to have an informal discussion, please call Jake on 02030 062787 or email [email protected]

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.

If enough applications are received the charity reserve the right to end the application period sooner.
 

Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.

We have an exciting opportunity for an experienced database professional to support our fundraising insight and growth through leading our data and insight programme for income generation.

Would you like to join our award-winning organisation?

About the role

We are recruiting a pivotal new role in our Supporter Fundraising and Engagement Team at Freedom from Torture. The Senior Data & Insight Manager will be a huge asset to our Fundraising and Comms Directorate leading on the management of all fundraising data and delivering analytics to influence investment decisions and support engagement and income growth.

We are looking for a proactive individual to take our data team to the next level, bringing together the management of our data and CRM (ALMs and Engaging Networks predominantly), data protection and compliance, insight and reporting, testing strategies and innovation and our data transformation project.

With the support of our data services agency and line managing a Data Officer, the right candidate will have full authority delivering the data needs of the department and wider Fundraising & Communications directorate, including digital fundraising and Philanthropy & Partnerships. They will offer solutions and recommendations drawing on their personal experience, the experience gained through their peer networks and the opportunities they've seen from technical advances in the sector and beyond.

Last year we developed a KPI generator using Power BI to produce a live reporting tool. On completion it will create an invaluable easy access platform for fundraising team members to view their key performance metrics. This year we have started a Data Transformation project reviewing processes across our Fundraising & Comms and Finance teams. If appointed you have the opportunity to shape both projects, leading on implementation and systems change and ensuring we put in place a data infrastructure that will serve us well into the future.

We are looking for an experienced data and insights practitioner who understands the needs of a fundraising team with a diverse portfolio. The successful candidate will demonstrate the technical know-how, ability to analyse data and spot trends and manage multiple stakeholder relationships.

We are a lively, friendly, ambitious team who are passionate about supporting survivors of torture and campaigning for a fairer asylum system. If you are excited about chance to lead our data and insights function and want to be part of a team creating real change, please get in touch.

About you

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £45,133 - £52,354.

To view the full job description please visit our website.

Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory ?standard DBS disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.

Percival are excited to be working exclusively with Whizz Kids to help them recruit for a new Senior Trusts and Foundations Manager to join their growing team. This role will be responsible for leading on high value trust and foundations fundraising in collaboration with the Head of Trusts and Foundations and the wider team.

Whizz Kids are the UK's leading charity for young wheelchair users and they have an important job to do: empower young people. Working with their colleagues, partners and incredible supporters, they act with integrity and passion to build a society where every young wheelchair user is mobile, enabled and included. If you have the passion, drive and determination to help them achieve their vision, they'd love to hear from you.

Title: Senior Trusts and Foundations Manager

Salary: £44,000 per annum

Working Pattern: Full Time

Contract Type: Permanent

Location: London, hybrid with two days a week in office

As the Senior Trusts and Foundations Manager you will be responsible for researching suitable five and six figure funding opportunities that are in line with Whizz Kidz's strategic plan and fundraising priorities. New business will be an initial key focus for the role, the post holder will also manage a number of existing high value grants and ensure strong stewardship of existing partnerships.

They are looking for fundraisers with experience of identifying and successfully securing five and six figure grants from Trusts and Foundations. The ideal candidate will have an excellent ability to prospect research for funding opportunities and manage trust fundraisers to get the best results.

Recruitment Timeline

Deadline for Applications: As soon as possible

1st Stage Interviews: As soon as possible

We value diversity and know how important it is for charities to fairly represent their beneficiaries, therefore we encourage applicants from all backgrounds to apply.

The team at Percival are committed to your journey as a candidate and will provide any necessary support throughout the application process. If you need any assistance or require any reasonable adjustments throughout the process, please don't hesitate to contact our Recruitment Director Adam on 

To apply, simply submit your CV. Should you meet the requirements, we will provide you with the full job description and arrange a call or meeting to provide further information about the next steps. Please note you may be required to complete a cover letter in order to submit a full application. To fully understand what we will do with your data, please review our policy that you can find on our website. 

We are looking forward to connecting with you soon.

We are looking for an applicant who is bright, well-organised, enthusiastic and committed to access to justice. The role is a unique opportunity to work closely with the CEO to ensure the smooth delivery of LAG’s publications and events. The applicant will be able to develop their skill set by working in a dynamic team with a range of skills.

The successful candidate will get to attend interesting events, develop their writing/editing skills and be part of the friendly LAG team. As LAG is at the heart of the social justice community, the successful candidate will work closely with our partner organisations including leading law firms, chambers, community advice organisations and NGOs.

Working for an independent book publisher, the Events and Communications Coordinator will be involved in the day to day running of publications and work with our editor and authors.

This is an exciting time to be joining LAG as we are moving to more digital formats and looking towards disseminating wider knowledge and campaigning within the legal community and society. This role offers a great opportunity to learn more about the social justice landscape and to make a positive contribution to LAG’s work.

Principal duties:

Publishing (books and magazine)

• Assisting the editorial board with commissioning decisions
• Supporting LAG’s publisher as required
• Relationship management with authors
• Customer administration
• Key customer accounts management

Training and events

• Supporting the Training Lead with event logistics
•  Coordination of online and in person seminars/conferences/training
•  Marketing of events and preparation of materials

Communications

• Social media posts 
• Assisting with the development LAG’s online presence
• Administration of mailing and marketing software
• Liaising with Publisher and Training Lead to develop marketing strategies

Customer Service

• Assisting customer service when cover required for customer queries
• Member and subscriber database administration
• Website administration
• Point of contact for subscription agencies

General Administrative tasks

• Notetaking at internal and external meetings
• Co-ordinate staff meetings and sub-groups, including collating and circulating papers, coordinating logistics and meeting spaces (in person or online)
• General administrative support

This list is indicative only, not exhaustive. It is intended to reflect a range of duties the post-holder will be expected to perform but additional duties commensurate with the role may be required. The job description will be reviewed from time to time and may change in light of experience and changing circumstances, in consultation with the post holder.

Please see the attached job pack for full details and person specification. 

Do you want to see more people with and without learning disabilities mixing and having fun together in the heart of our communities? Would you like to be instrumental in making that happen? If so, this might be the ideal opportunity for you.

Harris Hill is partnering a wonderful charity focusing on encouraging and supporting mixed-ability friendships. Their focus is on enabling places across the UK where this can happen. They connect, encourage and support those who want to see vibrant mixed-ability social and worship groups in their communities.

They’re currently a hands-on Director (part-time) to lead this relatively small charity with big ambitions through the next phase of its development. This is a fantastic opportunity will allow you to take ownership of and lead the implementation of the charity’s strategic plan, playing an active role in ensuring its sustainability and growth.

Key details:

Role: Director

Location: London, but remote will be considered

Salary: £30,000 - £38,400 for 24 hours per week  

Contract: Part time, permanent

Amongst other criteria, the successful candidate will have:

v  Proven experience in a leadership role within a charity or non-profit organisation.

v  A track record of securing funding opportunities, ideally grant applications and community-based fundraising activities.  

v  Solid financial management experience to ensure the charity remains in good financial health.

v  Good report writing ability to produce monthly reports on impact data and progress towards goals.

v  Deep understanding of diversity, inclusion and social impact to advocate for marginalised communities.

If you would like to receive a full job description for this role with details on how to apply, please contact either Faye Marshall or Lizzy Clark at Harris Hill:

Faye Marshall: | 020 7820 7303

Lizzy Clark: | 020 7820 7333

Closing date for applications: ASAP

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Role

Working across both Social Mind and Social Sync as a Customer Success Manager you will play a pivotal role in ensuring our non-profit clients succeed in their digital fundraising endeavours.

You will oversee the complete lifecycle of client engagement, from onboarding to support and retention, ensuring they fully leverage our platform's capabilities and agency expertise.

You will act as a strategic advisor, guiding clients through their journey with Social Mind and helping them optimise their campaigns for maximum impact.

Your role will involve proactive communication, strategic planning, and collaboration with internal teams to deliver exceptional client experiences building long term relationships.

Background

Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.

Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated digital fundraising campaigns and behavioural, omni-channel supporter journeys.

We empower charities to raise more money with integrated multi-platform fundraising, drive supporter acquisition and build stronger relationships with sophisticated, personal journeys and we unlock the supporter’s potential with meaningful insights.

Key Responsibilities

• Client Relationship Management:
  • Work closely with Growth team to deliver smooth and effective handover milestones to ensure ongoing client confidence.
  • Build and nurture strong relationships with key stakeholders at non-profit organisations, understanding their digital fundraising goals and aligning our solutions with their strategic objectives.
  • Conduct regular check-ins and strategic reviews to assess client satisfaction, gather feedback and identify opportunities to increase value and reduce churn across Social Mind and Social Sync.
  • Explore different ways in which clients may benefit from new agency services as our offer diversifies in line with market trends and demands.
• Onboarding and Adoption:
  • Ensure client satisfaction by keeping internal teams well briefed to successfully deliver agreed client requirements to a high standard and on time.
  • Collaborate cross functionally to ensure clients have everything needed for successful campaign launches and ongoing optimisations.
  • Develop and execute strategies to drive adoption and engagement with our platform, tailoring approaches to each client’s unique needs and goals.
• Success Planning and Outcomes:
  • Create and manage comprehensive success plans for clients, setting clear goals and regularly reviewing progress to ensure they achieve their desired outcomes.
  • Provide best practices and strategic recommendations to help clients elevate their fundraising efforts and fully utilise our platform and agency offering.
  • Act as the internal voice of the customer, gathering feedback and collaborating with our Product and Development teams to drive enhancements that meet client needs.
  • Identify potential risks and opportunities for upsell, working closely with internal teams to address concerns and explore growth possibilities.

Skills and Knowledge

• Strong knowledge and understanding of non-profit fundraising, particularly social and digital fundraising.
• Experience with managing multi-channel campaigns and understanding campaign lifecycle from planning to post-campaign analysis.
• Excellent communication and presentation skills, capable of managing complex stakeholder interactions and inspiring action through data and case studies.
• Tech-savvy, with a strong interest in learning about our platform and the ability to provide technical guidance to clients.
• Positive, enthusiastic team player with a collaborative approach and a drive for continuous improvement.
• Experience in the non-profit sector is desirable, with a passion for supporting charitable causes and driving meaningful change.
• Experience in a Customer Success or Account Management role is desirable, ideally within the non-profit sector or a B2B SaaS environment.

The Communications Manager will use their considerable communications (and particularly digital communications) and marketing experience to tell QEST’s story; communicate the impact of QEST, facilitate the advancement of QEST’s UK-wide activities; and strengthen communications among the QEST network of alumni, the wider craft industry and existing and potential supporters and donors.

The role will include (but not limited to):

• Promoting and enhancing QEST’s reputation and positive profile within the craft sector, building on external relationships that relate to QEST’s activities and priorities, ensuring that all activities are delivered to the highest possible standards as befitting a charity with Royal Patronage
• Understanding and active interest in the craft/art/education sector, developing and building professional relationships with key contacts and networks
• Creating and delivering dynamic content for QEST’s digital channels, including Facebook, Twitter, Instagram, LinkedIn and e-newsletters in order to promote:

· the QEST alumni

· the events and wider activities of QEST (with the Project Manager)

· the Crafting Tomorrow programmes (with the Education and Partnerships Manager)

· the outreach activity to encourage diverse applications from across the UK (with the Application and Grants Manager)

• Managing, and working collaboratively with colleagues, to gather and create compelling and impactful content and stories for the QEST website and the Annual Review (published annually)
• Developing and coordinating regional and national PR opportunities to raise awareness of QEST externally

Individual Giving Executive 

Do you want to join an ambitious committed giving team who raise vital funds for the families that come to Great Ormond Street Hospital?

We are hiring for an Individual Giving Executive to join our Committed Giving team in our dialogue team. This role is responsible for providing day to day project support, working with internal stakeholders and managing agency partners to ensure fundraising campaigns deliver. This is an opportunity to work on a huge campaign and play a key role in fundraising for the Children's Cancer Centre.

About You 

We’re looking for:

• A creative and self-motivated individual.
• Previous project management experience.
• Exceptional attention to detail. 
• Ability to manage multiple projects simultaneously. 
• Experience managing external relationships. 
• The ability to build great relationships with internal and external stakeholders. 

Previous experience with regular giving programmes (cash, direct debit, weekly lottery products) would be beneficial for this role but it is not essential.

If you’ve got project management and relationship building skills and want a high impact role, we want to hear from you. 

About the Team

The Committed Giving Team is a high achieving, fast-paced team responsible for the acquisition and retention of committed/ regular donors. The team work across 3 key areas; Acquisition, Direct Dialogue Acquisition (Face to Face channels), and stewardship,. The team work closely together with the shared aim of delivering exceptional supporter experience and raising the reliable income the hospital needs to help provide extraordinary care for seriously ill children and their families. 

How to apply

Please click on the apply button in the top right hand corner where you will be taken to a short application form to complete. You are encouraged to include a cover letter with your application and should refer to the ‘Gosh Charity Pack’ on the Careers Page of our website before you apply.

Closing Date: 10th July 2024

About The Charity

Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you.

Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the Charity Times Fundraising Team of the Year 2023. 

Our commitment to Equality, Diversity and Inclusion 

A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our website.

As a Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us.

Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.

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