Jobs in Fakenham

Role outline and purpose

The Network Services Manager builds and maintains network-facing central services that are effective and dynamic, evolving in line with members’ requirements. Ensuring a coordinated approach to first-response technical services to food banks, communications to the network, and provision of solutions-focused responses to support the network to work towards an end to the need for food banks in the UK.

Role responsibilities

· Provide leadership, direction, support and line management. This will include regular 1:1s and annual reviews to ensure objectives and key results are met.

· Monitor and manage the delivery of central communications to network members, the delivery of response to member and public enquiries. Ensure an accurate record of activities is maintained, that the effectiveness of the information, advice and guidance provided is measured and reported.

· Lead on and/or oversee the delivery of food bank and interdepartmental projects. Maintain effective working relationships with stakeholders across the Trust and collaborate on projects.

· Support the Network Services team to develop and deliver an effective and integrated roll out and support plan for each food bank facing project and the Data Collection System.

· Build a culture of sound evaluation and learning in the team and beyond, including monitoring the performance and delivery of training and support provided by Network Services and applying this to decision making and service delivery.

· Develop and implement team business as usual and strategy planning, working with the Head of Network Support and Grant Giving to balance innovation, investment and overall direction for transformational change.

Person Specification

Technical skills and minimum knowledge:

· Proven ability supporting a team in a customer service environment

· Leading, motivating, and inspiring teams;

· Overseeing new processes and systems

· Stakeholder engagement, learning and development and communications strategies and plans, influencing where necessary.

· Ability to manage multiple projects simultaneously, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.

· An effective communicator, verbally and in writing

Behaviours and competencies:

· Ability to think strategically and practically deliver. Is able to work through challenges in positive and effective ways.

· Confident in communicating, is able to foster collaborative relationships with colleagues across the organisation

· An eye for continual improvement, detail and opportunity, whilst also able to find pragmatic solutions when needed.

· Organised, analytical, able to assimilate and apply insight for decision making.

· Demonstrate a commitment to the values of the Trussell Trust

· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds 

Salary: £29,291 plus benefits

Mary's Meals International is recruiting for an experienced Personal Assistant to support our Chief Executive Officer (CEO) & Founder. Reporting directly to our Executive Assistant, in this fast paced and varied role you will provide a variety of support including diary management, attending meetings, taking minutes, managing follow up actions, event coordination, maintaining systems and processes and undertaking specific projects.

Key responsibilities & activities:

· Act as the first point of contact for our CEO, assessing priorities, redirecting calls, enquiries and requests.

· Diary management, including preparation of papers and information in advance.

· Creating letters and other correspondence on behalf of the CEO, proof-reading, and writing reports.

· Liaise with employees, affiliates, partners and donors, as required.

· Maintain online and offline filing systems for CEO.

· Managing emails, phone calls, post, general correspondence, reports, minutes of meetings, and forms.

· Carrying out background research and providing reports on various subjects.

· Support with the management of social media platforms.

· Organising internal and external meetings, including booking venues, arranging accommodation, preparing agendas and meeting papers, disseminating meeting papers and liaising with board members.

· Attend MMI office/and or Dalmally office on a regular basis to support with receiving visitors, arranging hospitality, assisting with video recordings and administration of handwritten letters.

· Organising and preparing complex travel itineraries and making all travel and accommodation arrangements necessary.

With fantastic interpersonal skills and robust experience as a Personal Assistant, you will thrive in a varied, fast paced role and will utilise your exceptional organisational skills to manage the balance of scheduled work with provision of unplanned support. With great communication skills, you will work closely with a range of stakeholders across a variety of geographies and cultures. Confident, competent, resilient, with a solution-focussed approach, you will have the ability to take on a variety of projects with a high level of competence and confidentiality.

This is a predominantly remote role however we will require you to attend our Glasgow and/or Dalmally offices as needed, to meet with our CEO.

About us:

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of over 2.4 million children who today will receive Mary’s Meals. We are a values driven movement and believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding.

Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.

How to apply:

If you would love to use your skills, talents and experience to be part of positive change in the world, we would love to hear from you. Please click Apply to submit your CV and a short covering note, telling us why you want to work with Mary’s Meals, and why this role is a great fit for you.

Deadline for receipt of applications is Thursday 7th November 2024 at 17:00.

Region Home based

Post Type Permanent

Working Pattern Part time – 15 hours per week 

Role Type Strategic

Salary Range £35,000 per annum pro rata

Pension The Company operates an auto enrolment pension scheme

Annual Leave 30 days per year including statutory and public holidays pro rata

Security checks DBS check required

 

About Us

The National Flood Forum (NFF) is the only independent national charity dedicated to supporting and representing people at risk of flooding.  Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first.  We act as an honest, trustworthy and independent broker on behalf of flooded people.  

We work across four key areas:

• Providing information via our helpline and website
• Recovery Services in flooded areas
• Flood Action Groups
• Policy and Advocacy

With over 300 Flood Action Groups across England and Wales and handling more than 1000 calls annually through our helpline, NFF plays a crucial role in supporting and representing flood-affected and at-risk communities. We collaborate closely with flood risk management agencies, local authorities, and government bodies. We also aspire to a collaborative, supportive, and solution-focused environment for our staff.

About the Role

This is a key role to support our Operations Co-ordinator with accounting and financial administration of the charity.

 

Responsibilities

• Managing and recording all financial transactions of the business, journal entries, sales ledger and purchase ledger, bank reconciliations and other account reconciliations, general ledger management, banking, making payments, staff expenses, credit control, weekly and monthly reporting to management, closing the sales ledger and purchase ledger at the end of each month, ensuring all month end journals are posted and any other duties as required by the organisation
• Process timesheets, Gift Aid claims and payroll
• Carry out Partial Exemption calculations for VAT purposes
• Reviewing draft contracts for financial implications
• Kashflow software experience preferred but not essential
• Ensuring restricted grants are analysed and allocated accordingly
• Support the organisation with projects and tasks as required
• Respond to queries over the telephone, email and face to face
• Previous experience in a similar role for a charity

How This Role Contributes to Our Strategy

• Community Support: Supporting management team with good financial practices enabling savings and better value for money
• Partnerships: Developing strong relationships with partner organisations.
• Income Generation: Supporting income streams through excellent financial practices and supporting business development activity with financial analysis
• Collaboration: Fostering a collaborative approach within the organisation.

You may have heard of our special charity already. We are Brandon Centre, a long-established charity, 55 years in fact, based in Kentish Town with a history of supporting young people under the age of 25 in the Islington and Camden areas of London.

In everything we do, we live by the very meaning of what we stand for; we are ‘Here for Young People’. We firmly believe that all young people should be able to access the highest quality care and support in a safe and welcoming environment. We have an amazing team, we challenge the status quo when it comes to giving young people a chance to be the best version of themselves, often in challenging circumstances. We are supported by fantastic Trustees and generous funders who we have the privilege to work with and who support us to help even more young people.

Our services encompass many facets of Mental Health (psychological, medical, sexual and social needs of young people) including individual Counselling & Psychotherapy, Systemic Integrative Treatment using a range of evidence-based therapies and a variety of outreach professionals in community settings. Also Clinical Training and Consultancy including healthy living, parent programmes and other aligned group work.

To continue our fantastic journey, we are looking for a new Head of Finance. Someone who is aligned to our own core values – maybe you have worked for a similar organisation or you relish the opportunity to work for us – a special place to bring your skills to a new role.

You will work closely with our CEO and Treasurer to take responsibility for the overall financial sustainability of the organisation. This means focusing on accurate and timely accounting of our charity’s finances, the delivery of actual results in line with budget, timely identification of financial risks and proper financial procedures. Moreover, you will have the opportunity of working with our CEO and Senior Leadership Team to develop an overall strategy for the organisation with a corresponding financial plan.

Is this part-time, permanent role the kind of position you are seeking? If so, we would love to receive your application. Further details can be found on the attached Job Description.

About us 

We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits.  We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today.

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives each and every day.

The Role 

We have a fantastic opportunity for someone to join us in the position of Data Analyst to work on a full-time basis, 37 hours per week. Alternatively, we will consider part-time hours on a Job Share basis. The role is offered on a hybrid or remote basis depending on proximity to a NEA office.

As part of NEA’s Policy and Advocacy Directorate, you will work within our highly effective Insights and Impact team, as we focus on a decade of delivery that guarantees a fair energy future for all, and  ensures those on the lowest incomes and living in the least efficient homes receive the support needed to protect health and wellbeing.

The post holder will support National Energy Action in harnessing the power of data analysis and visualisation in the delivery of our charitable aims. They will form part of a process to embed a ‘data driven culture’ within the charity, enhancing our capability and capacity to: 

• Understand and evidence the needs of fuel poor households.

• Develop and apply data insights to directly inform the management, development, and delivery of NEA services. 

• Effectively communicate our data insights to diverse audiences and through different mediums

• Develop and apply data insights to inform and support our advocacy and policy-related campaigning. 

• Develop and apply data insights to inform and develop fundraising and partnership opportunities. 

Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.

What you will need to succeed 

You will have demonstrable and applied experience in a data analyst role and hold an appropriate qualification in a relevant subject. You will be familiar and confident in using data visualization tools and programming languages to manipulate, analyse and present data. 

A compelling communicator you will have the ability to translate complex data into easily digestible, accessible and actionable insights that can be easily understood by diverse stakeholders. The right candidate will have excellent interpersonal skills and will build relationships with a diverse range of stakeholders.

Finally, we are passionate about what we do, and we would like you to be too; you will be able to demonstrate an understanding of NEA’s mission to eradicate fuel poverty.

The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.  

We are offering 

• £32,641 - £37,304 per annum, Scale SO1 – SO2, Points 23-28.

• 2-year Fixed term contract. 

• 11½% non-contributory pension. 

• 25 days annual leave (FTE) plus additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum. 

• Flexible working arrangements including the opportunity for hybrid working. 

• Enhanced family friendly payments. 

• Employee Assistance Programme. 

• Employee benefits platform. 

No recruitment agency or advertising enquiries, please. 

The closing date for applications is 12 noon on 11 November 2024.  Interviews will be held in the two weeks commencing 25 November 2024.  Full details of this post and an application form are available on our website.

Only shortlisted candidates selected for interview will be notified of the confirmed time and location of interview.

How to apply: 

Apply online by clicking apply now. 

Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently. 

Please note CVs will not be accepted as part of the application process.   

NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511.  Company Registration No:  01853927 

Please note that role will involve regular travel across the North East region and occasional travel across the UK. 

We are seeking a Training & Engagement Manager to work across our portfolio of programmes, particularly focusing on Education in the North East of England and our Parental Engagement Programme. You will be creative, adaptable and proactive, with the ability to work remotely, autonomously and as part of a small team. The ideal candidate will have a strong understanding of the education sector and awareness of parental engagement, including looked after children services, as well as excellent interpersonal skills, and a commitment to supporting families and young people. 

Main Role & Responsibilities

As our Training & Engagement Manager, Parents & Education, you will be an active member of our programmes team and will work across our portfolio of programmes, with particular focus on the education and parental engagement programmes.

You will have responsibility for stakeholder engagement, developing relationships and promoting Ygam training in the North-East of England (Education) and nationally (Parents). You will recruit suitable delegates to workshops, working closely with a range of stakeholders from schools, youth organisations, children’s services to parents and carers.

You will also provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events. You will work with organisations to collate case studies and evidence, supporting the programme's achievements and our overall impact.

We are seeking a dynamic and passionate Training and Engagement Manager to join our Education team, working primarily in London and the South East. The ideal candidate will have a strong background in education and a proven track record of delivering impactful training programs. You will also have experience of engaging with a wide range of stakeholders, developing and delivering a sales pipeline and working as part of a team to deliver targets. If you are a motivated self-starter with excellent communication skills and a passion for making a difference in the lives of young people, we want to hear from you!

Main Role & Responsibilities

As our Training & Engagement Manager: London & South East, you will be an active member of our Programmes team and work across our portfolio of programmes with particular focus on the Education programme. 

You will be responsible for stakeholder engagement, developing relationships and promoting Ygam training in London & the South East. You will recruit suitable delegates to workshops, working closely with a range of stakeholders from the education sector. 

You will provide training both face to face and online, with responsibility for delivering our assured workshops and promoting our work at conferences and events. You will also be able to demonstrate the impact of your work by collating case studies and evidence, supporting the programme's achievements.

Please note that this role will involve regular travel in London & the South East, and occasional travel across the UK.

The UK Men’s Sheds Association (UKMSA) is seeking a skilled and inspirational CEO to lead our charity through the next stage of its development and the continued delivery of our core mission of improving the lives and wellbeing of men (and women) through the Men’s Shed movement across the UK.

We are looking for a Chief Executive with the energy, vision and experience to take on the strategic leadership and direction of our well-respected and fast-growing national charity, which brings tangible benefits to men’s health, mental health and suicide prevention across the UK. Our strategy is one of ambitious targets to support the expansion, reach, diversity and sustainability of the Men’s Shed movement, in line with our vision of happier and healthier men by virtue of reduced loneliness, anxiety and depression, improved wellbeing, and saved lives.

Our new CEO will be a proven and exemplary strategic leader, who will head our mission, guide the team, represent our charity with partners, funders and politicians, and support the Shed Movement we exist to serve. Your track record of inspirational leadership and excellent communications skills will be a key part of building and diversifying our funding (including developing sustainable income growth strategies and bringing in commercial sponsorship), broadening and deepening our partnerships and our relationships with government, and driving our future success. Your experience in executive leadership in the nonprofit sectors will ensure the good management and statutory compliance of UKMSA. We recognise that you may not have a background in the Men’s Shed movement, but your strong emotional intelligence will enable you to quickly develop a good understanding of the community we serve.

Key Skills

• Leadership – the ability to motivate, develop, and deliver through a team of staff and volunteers such that the organisation meets its goals.
• Interpersonal & Communication Skills – these will need to be excellent (including written communication) in order to build rapport and effective relationships across a range of people, from our members to the general public, political figures and senior executives in other organisations. As UKMSA’s public face, the CEO must also be adept at showcasing our work, including in the media and to parliamentary and other government bodies.
• Financial Acumen – the CEO will be expected to operate the budget and develop our new strategy for ensuring sustainable income, actively leading the development of corporate sponsorships and other significant income streams.
• Flexibility & Adaptability – the new CEO will be expected to learn about the world of Men’s Sheds quickly, to be able confidently to represent UKMSA and to build strong relationships within the Men’s Shed community (both within the UK and internationally). And as we only have a staff team of 13 (geographically dispersed), it is expected that the CEO will actively engage in some of the more tactical work, including being ‘hands on’ at events.

Fundraising Officer
Reference: SEP20241259
Location: Home based/RSPB Cymru
Salary: £26,379.00 - £28,319.00 Per Annum
Hours: Full-time 37.5 hours per week
Contract: Permanent
Benefits: Pension, Life Assurance and Annual Leave

Introduction

This is an exciting role within the Fundraising team in Wales that will enable RSPB Cymru to deliver impact. The role will primarily focus on high value including grants, charitable trusts and corporates, generating funds and support for the RSPB against annual income targets and contributing to the organisation's' purpose of saving nature. This role is home based (within Wales preferably), with travel to meetings in a range of locations and some overnight stays required.

What's the role about?

As Fundraising Officer you will be part of a busy fundraising team within RSPB Cymru, proactively researching and pursuing funding opportunities and relationships that meet the need of Wales Delivery Plan and overall strategic objectives of the RSPB.

You will work to agreed income targets, maximising funding opportunities and playing your part in delivering the agreed fundraising plan, working with a range of departments on specific projects to meet funder and project timescales.

You will be responsible for managing the delivery of funding conditions to maximise revenue and maintain positive supporter relationships. You will compile financial claims and monitor and report progress, and action needed against targets and KPIs to stakeholders to ensure appropriate oversight of income streams.

You will play a critical role in updating and utilising contact databases and CRM systems to ensure accurate records are kept to facilitate effective contact management across the organisation.

You will provide excellent customer experience to all existing and potential funders, donors and supporters to ensure ongoing relationships, future donations and support, and safeguard the RSPB's reputation and brand.

Essential skills, knowledge and experience:

• Working knowledge and application of relevant Chartered Institute of Fundraising, Fundraising Regulator and Charities Act regulations and guidelines.
• Relevant understanding of fundraising, including supporter motivations
• Excellent written and verbal communication skills with the ability to interpret complex information and present it with clarity.
• Persuasive negotiator with the ability to influence.
• Competent user of Microsoft Office.
• Able to work under own initiative and prioritise work in order to get the right things done, with the confidence to ask for support and direction where needed.
• Able to develop and maintain excellent relationships with external and internal stakeholders, delivering a high level of customer service to a variety of audiences.
• Good level of numeracy; ability to analyse data, identify trends and make recommendations for change.

Desirable skills, knowledge and experience:

• Working knowledge of fundraising and Welsh fundraising landscape
• Welsh speaker
• Management of volunteers

Closing date: 23:59, Monday, 18th November 2024
We are looking to conduct interviews for this position from 2/12/24.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Make a big impact with a dynamic small charity transforming lives in Africa. Join us to help ensure we reach everyone with water, sanitation & hygiene, leaving no one behind.

Since 2004, Village Water has been dedicated to transforming lives in Africa by providing vital support in hygiene promotion, sanitation facilities, and safe water (WASH) in rural communities of Zambia and Mozambique. 

Working together with local partners, we strive to reach the most marginalised populations in rural villages, schools, and health centres, creating positive impacts on their health and empowering them with opportunities.

As a small yet dynamic team, we pride ourselves on our personal touch and can-do approach. We need a creative and industrious person with excellent communication skills and ability to build strong relationships with trusts, community groups and individual supporters.

Key information:  

Location: Remote working. (UK only) Must be able to attend a minimum of 5 mandatory meetings per year (includes overnight stay for 2-day meetings) at our office in Shrewsbury and occasional meetings elsewhere. 

Contract: Permanent. Full time 37.5 hours a week.  

Salary: Between £30,000 – £33,000 a year depending on experience. 

Benefits and entitlements:  Matched pension contributions - 7% of salary after probationary period, 5 weeks' annual leave plus bank holidays and discretionary Christmas shut down.  

Reporting to:  Head of Fundraising, Village Water.  

Job Purpose  

Working across fundraising and communications you will develop and manage your own portfolio of existing Trusts and Foundations, community and individual donors, and research and prioritise new opportunities ensuring high quality stewardship to secure ongoing support. This role will focus on producing high-quality applications and reports to funders and by providing excellent account management and cross-team collaboration.  You will play a vital role in communicating our work through compelling positive case studies, stories, impacts, and images, to raise our profile and motivate people to give via supporting digital campaigns, website and social media channels. Engaging new, existing donors and all stakeholders via all communication streams is key. 

Responsibilities  

Trust Fundraising  

• Develop, manage, and maintain a trust and foundations fundraising portfolio with a clear, scheduled pipeline of funding applications, coordinating opportunities and team resources to meet targets.

• Cultivate strong working relationships with current and new trust and foundations, proactively seeking meetings, ensuring excellent relationship management.

• Collaborate with colleagues to create compelling proposals and reports.

• Work with monitoring and finance colleagues to inform impact and budgetary needs, ensuring timely reporting to donors in line with their grant conditions.

• Build resilient, long-term relationships with identified supporters, keeping them well-informed about events, campaigns, projects, and the charity itself, to foster a strong sense of belonging to Village Water, ensuring excellent stewardship.

• Use multiple research methods and communication channels to build and manage a prospective donor pipeline.

• Research and write applications to grant-making trusts, targeting an amount in line with Village Water's annual budget, with an emphasis on securing unrestricted funds where possible.

• Ensure all information on your portfolio of donors is well stewarded, recorded, and actioned in Village Water's database.

• Develop ad-hoc events and campaigns both in person and via Zoom, recruiting and managing volunteers where necessary.

• Send personalised thank-you communications and updates to individual supporters, manage ongoing engagement with regular donors, and oversee the distribution of physical milestone cards to celebrate significant achievements.

Communications:

• Create and curate a calendar of multimedia content to increase engagement and audience reach through digital and traditional marketing materials, social media posts, e-newsletters, and our website.

• Support the development and management of Village Water’s website, ensuring content and architecture are up to date, consistent, and engagingly showcase our work, current campaigns, news stories and calls to action.

• Lead on the development of paid for digital campaigns including budgeting, A/B testing, asset creation, copywriting, and reporting.

• Create a range of digital graphics and assets, including animations, images, videos, banners, and infographics.

• Design printed marketing items - such as reports, leaflets, flyers, banners, and signage.

• Develop a timeline for the ‘comms hub’ remote capacity building for the local partners in Zambia and Mozambique to train in specific comms activities, gather material and share learning.

General   

• Work collaboratively with staff, volunteers, external suppliers, and local partners to advance organisational goals. 

• Attend networking events and build relationships that benefit Village Water. 

• Participate in and report during weekly team meetings and, when necessary, at Trustee meetings. 

• Provide assistance for other fundraising initiatives as needed, promoting a collaborative work environment and supporting the overall fundraising efforts of the organisation. 

• Ensure compliance with the organisation's safeguarding policies by completing all required training. 

Skills and experience: 

• Demonstrable success in securing grants, including awards between £20-£100k. 

• Confident and effective communicator with excellent presentation skills, able to engage with a range of supporters in groups, individually, face-to-face, and remotely. 

• Proven experience in writing compelling cases for support and supporter updates that inspire and persuade donors. 

• Experience with Canva, Adobe, Salesforce desirable. 

• Ability to develop, analyse, and interpret budgets and financial information. 

• Strong database skills, including experience in fundraising performance analysis. 

Equality and Diversity 

Village Water is dedicated to promoting a workplace that embraces inclusivity, values diversity, and honours the unique contributions of its employees and partners. It ensures equal treatment for all individuals and encourages everyone to reach their full potential. 

Village Water is an advocate for disability inclusion, so if you require alternative application methods, please get in touch with us for further assistance. 

The Role

The Supporter Journey Team is responsible for delivering world-class behavioural journeys for our charity partners.

You will ensure that we are continuously providing the best supporter journeys in the sector by designing, building, delivering and optimising omni-channel behavioural journeys at scale, in turn delivering value to our clients.

Working across both Social Mind and Social Sync, you will join an existing team reporting into our Campaign Manager and you will ensure all our charity partners and their supporters receive personal, bespoke communications to maximise fundraising for our charity partners.

Key Responsibilities

• Design and Development:
  • Develop comprehensive, integrated journeys for supporters across multiple channels.
  • Ensure these journeys are behavioural and provide a great stewardship experience for supporters.
• Performance Analysis:
  • Monitor and evaluate the effectiveness of supporter journeys.
  • Analyse key metrics to assess the contribution of these journeys to overall goals, for example, email open and click through rates.
• Optimisation and Supporter Experience:
  • Identify areas for improvement within existing journeys.
  • Propose and implement enhancements based on testing and learning outcomes.
  • React to key performance indicators (KPIs) to pinpoint opportunities for journey improvements to help drive campaign performance and income.
  • Make data-driven decisions to refine and improve the journeys.
  • Commit to delivering a high-quality experience for all supporters.
  • Address and resolve any issues impacting supporter satisfaction promptly.

Skills and Knowledge

• Experience of designing, creating and delivering outstanding supporter experiences that increase engagement, fundraising rates and average value.
• Ability to understand our charity partners objectives and translating that into exceptional supporter experiences at scale.
• Ability to analyse data and make recommendations that improve fundraising and the supporter experience.
• Meticulous attention to detail.
• Experience of writing stewardship copy and ability to adopt different charity’s tone of voice.
• Experience of using communication software.
• Be comfortable operating in a fast paced start up environment, working efficiently at pace with available resources.
• Basic understanding of Charity Law, Data Protection Law, The Fundraising Code of Practice, and other relevant marketing and fundraising standards across the UK

About The Role
Closing date: 7th Nov
Application Process: Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
This is a fantastic opportunity to join an ambitious and thriving Major Donor Team at a time of great hope and expectation in the field of dementia.
You will be responsible for developing and implementing a new programme of donor engagement, propositions, and stewardship for a highly valuable and important segment of our Major Donor audience.
Focused on individuals with capacity to make annual donations between £5,000 and £50,000, you will drive the creation of a new giving club with the aim to establish vital new relationships, drive retention and grow income. Working closely with the wider Philanthropy and Prospect Development Team, you will also support the identification of new high value relationships and opportunities.   
In this role you will lead the delivery and implementation of a new high value giving club. Develop new propositions, communications, and engagements to retain and grow income. You will support the identification and solicitation of new high value supporters and implement processes and ways of working to enhance the efficiency and effectiveness of our Major Donor programme.
Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction.  This is a wonderful achievement and we're incredibly proud, as this is a fantastic testament to all the people who make up Alzheimer’s Society.
About you

- You are a skilled and experienced fundraiser, with a track record of success building relationships and managing fundraising propositions with a high value audience.
- You are confident managing and analysing data and skilled at delivering strategic marketing and communications.
- You have strong project management experience, a strategic thinker and confident building relationships with donors and stakeholders internally and externally.
- You are a skilled fundraiser with experience of managing high value relationships.
- An exceptional communicator who is confident leading a project from ideation through to completion.
- You are experienced in copy writing, developing donor propositions and stewardship.
- You are experienced in business development, strategy, data and analysis.

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Job Title: Regional Fundraising Coordinator

Location: Home based or Hybrid (with 1 day per week in the London Office)

Hours: 35 hours/week (Part-time and flexible working requests welcomed)

Contract type: Fixed -Term 12 months

Salary: £25,805 per annum (Home based) / £28,389 per annum (Hybrid)

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone who will support the success of the Regional Fundraising team by coordinating programmes of work, projects and ways of working to create better collaboration and consistency across the team, enabling us to meet our team objectives of securing sustainable income.

• Someone who can monitor and take ownership of all regular Regional Processes e.g. Monthly reporting, basic database (CARE) checks/reporting, risk assessment process, setting up team meetings.

• Someone who can take on national programme research and support e.g. coordinating key information for multi-region opportunities, whole team materials/resources (e.g. new mini fundraising guides).

• Someone confident in liaising with other teams across the charity as needed (e.g. obtaining data from data team, bringing back key information on upcoming campaigns etc).

What we offer: 

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance. 

How to apply:

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.

Key dates:

Applications by end of 17th November 2024. 1st Stage Interviews on 28th November online and 2nd Stage Interviews on 9th December, potentially in person.

Our commitment to inclusion and accessibility:

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind.

We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.  In line with our equity, diversity and inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, disabled people and people with caring responsibilities.

Should you require any assistance or adjustments to support your application or interview process, such as accommodating neurodiversity where additional time for tasks, meeting the panellists beforehand or a different interview format (online/offline/in person) or if you require the job description or job advert in an alternative format. Please don’t hesitate to get in touch with the HR Team.

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service). 

For information on how we collect, store and process personal data please get in touch with the HR Team. 

People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.

We are looking for people who are: passionate about addressing economic injustice, experienced trainers and facilitators and are excited about the prospect of leading work to build infrastructure that will significantly scale our training capacity.

The Head of Training will lead People’s Economy’s overall approach to training providing strong oversight and ownership over: turning economic analysis content and our community economic education framework into engaging and accessible training; individual workshop and learning journey design; our pedagogical approach to learning; and our unique facilitation approach. The role will have a focus on building the infrastructure to consolidate and scale our training through supporting, training and coaching staff, freelancers and collaborators in implementing our training approach. It will also be responsible for developing paid training work and will support other work strands, manage projects and contribute to income generation.

Online Open House

Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.

You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious?  This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.

Sign up here:  https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration

Leading People’s Economy’s approach to training

• With support from the Programme Director, lead the development of People’s Economy’s approach to training and workshops to create an approach and set of standards to be applied across the organisation.
• Stay abreast of developments in training best practice across similar organisations and use this knowledge to further develop People’s Economy’s training approach.
• Develop resources (e.g. types of training exercises) that can be used across People’s Economy’s training work
• Support colleagues and freelancers to implement People’s Economy’s training approach, including through delivering ‘train the trainer’ training and creating learning resources
• Work with the Programme Director to create processes to oversee the quality and delivery of all of People’s Economy’s training
• Lead on monitoring and evaluation of, and learning from, People’s Economy’s training work ensuring that it informs the subsequent development of training
• With support from the Programme Director create and implement plans to build and maintain our training infrastructure and increase our training capacity.

Training for Changemakers

• With support from the Programme Director, design and develop our training offer.
• Lead the implementation of training, including: ○ Work with the Head of Community to develop processes to recruit and onboard changemakers to training opportunities ○ Design training workshops, working in accordance with People’s Economy’s community education framework and principles ○ Oversee the delivery of training workshops facilitated by other staff and freelancers 
• Work collaboratively with the Programme Team to ensure a joined up approach across our work with changemakers

Develop paid training work

• With support from the Programme Director, take a strategic approach to identifying and developing opportunities to undertake paid training work that can both meet People’s Economy’s goals and generate unrestricted income for the organisation
• Hold key relationships, as agreed with the Programme Director, with organisations and individuals who are current and potential clients for paid training work

Supporting other work strands

• Feed in from a training perspective to the development of People’s Economy’s changemaker community of practice led by the Head of Community
• Feed in from a training perspective to the development and implementation of the organisational communications strategy

Managing projects and people

• Work with the Head of People and Operations to recruit and manage a pool of freelancer Associate Trainers to help deliver People’s Economy’s training work, and lead the training of freelancers to do this work
• Manage freelancers contributing to People’s Economy’s training work and any staff roles which (in future) report to Head of Training
• Manage (or contribute to) non-programme projects that contribute to achieving People’s Economy’s goals, as agreed with the Programme Director
• Work collaboratively with the Programme Team to ensure a joined up approach across People’s Economy’s work

Financial management and income generation

• With support from the Programme Director, develop and manage budgets when leading programmes and projects
• With support from the Programme Director, contribute to income generation by leading the development of agreed identified opportunities, including by holding key relationships with existing and potential funders

For full role description and person specification see attached application pack