Jobs in Epsom

St Michael’s Church, Chester Square is a collective of passionate worshippers and a warm sense of community, located a short walk from Victoria in central London.

We are looking for an Operations Director with enthusiasm, experience and a strong, personal Christian faith to lead the office team.

There is flexibility, we will consider applicants wishing to work part-time or full-time. If you wish to explore this, please mention it in your application.

The job description is available on the St Michael's website.

The deadline for applications is 12pm on Friday 9th August 2024.

This is an excellent opportunity to join the dynamic fundraising team at CoppaFeel!, the pioneering breast cancer awareness charity, as a Supporter Care Assistant. 

About CoppaFeel!

CoppaFeel! exists to educate and remind every young person in the UK that checking their boobs isn’t only fun, it could save  their life. We are the first breast cancer charity in the UK to create  awareness amongst young people, with the aim of instilling a new  healthy habit that could one day save their life.

About the role

We are looking for a Supporter Care Assistant to help provide exceptional support to our valued supporters during our busiest period of the year, Breast Cancer Awareness Month. This period is when we are managing an increased amount of fundraising activities (including Corporate Partnership activations) and when we receive the most enquiries about supporting CoppaFeel!. Breast Cancer Awareness Month is the time when our fundraisers need the most support from us and it is a lively, fun and interesting time to be part of the team. As the charity continues to grow rapidly, it has started to become a time where our staff resources are limiting us in making the most of the opportunities so we would like someone to join our team to help and support us in maximising this time of year.

DUTIES AND RESPONSIBILITIES

Supporter Stewardship

• Respond to a range of fundraising enquiries in a timely manner, liaising with supporters via email and over the phone as appropriate. 
• Send out ad hoc postal requests for fundraising materials from CoppaFeel!’s office. 
• Work with the Individual Giving Manager in supporting the creation and postage of weekly thank you letters and gifts for donors. Supporting the thanking of corporate partners as appropriate. 
• Ensure communications with supporters are recorded on our CRM system.
• Identify high performing fundraisers or supporters to submit for Chest Champion status to ensure recognition and celebration of their support.
• To attend events to represent CoppaFeel! and the Fundraising team. 
• To support in the stewardship of small businesses based on our small partnership criteria including monitoring activity and stewarding through dedicated fundraising platforms. 

Coordination of fundraising materials 

• Support the Operations team in coordinating fulfilment of requests for postage of materials. 
• Responsible for monitoring the inventory of fundraising materials within the office and our storage unit. 
• Ensure our fundraising materials remain relevant and up to date with current fundraising guidance, CoppaFeel! health messaging and branding.

Administration

• Work with our Finance Executive to support accurate finance reconciling of donations and income streams along with general finance administration. 
• Code the back end of JustGiving pages to ensure accurate income reconciliation and reporting. 
• Create and maintain up-to-date records on our donor database.
• Pull accurate reports from our donor database as requested by the Fundraising team to maximise donor engagement and retention. 
• Adhere to GDPR requirements. 
• Participate in CoppaFeel! fundraising and team meetings. 
• Identify any opportunities for the promotion of fundraising opportunities in our organisational social media coverage or CoppaDrop mail newsletter by highlighting gaps or availability to the relevant members of the Fundraising team. 
• Identify and share updates from across the organisation as appropriate 
• Support on coordinating travel for the Fundraising team where necessary for events and meetings. 

Skills, Experience and Qualifications 

Essential 

• Very good administrative skills. 
• Very good organisational skills. 
• Good time management skills. 
• Ability to plan and meet deadlines. 
• Ability to work effectively with colleagues at all levels across the department and organisation. 
• Comfortable meeting new people and building relationships.
• Good initiative with an eagerness to learn. 

Desirable 

• Experience of customer service both in person and on the telephone and email. 
• Experience of fundraising. 
• Experience of the charity sector.

Applications for this vacancy close on the 5th August at 9am. however, we will be actively interviewing throughout so early application is advised. CoppaFeel! reserves the right to close this vacancy early if we receive high levels of applications for the role. 

At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.

Role Title:  Production Specialist

Salary:  Band C up to 41,949

Location: London

Tenure:  Permanent

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty.    As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.   

Are you a keen advocate of women and girls’ rights in emergencies? 

Are you passionate about leveraging your creative talents to make a real impact in the world?

Then we'd love to hear from you! 

Join ActionAid UK as a Production Specialist and be at the heart of our mission to champion women's rights and social justice. 

As a Production Specialist, you will play a critical role in planning, prioritising, and scheduling our creative services. Your work will ensure all our communications reflect ActionAid’s brand, embracing our feminist, anti-racist, and decolonial principles. You'll collaborate closely with teams across the organisation, understanding their priorities and adding the unique value of the Brand and Creative team to their initiatives. Your day-to-day responsibilities will include coordinating the production of high-quality creative services, maintaining effective systems for tracking projects, and ensuring resources are used efficiently. 

You’ll be the operational bridge between our internal teams and external suppliers, managing relationships to deliver outstanding creative outputs. You will also support the application of ActionAid UK’s visual identity and anti-racist storytelling approach in all communications, working alongside the Senior Visual Content Specialist and Head of Brand and Creative. Building strong working relationships within our diverse brand team, you'll ensure clear communication and efficient workflows. 

Success in this role requires a commitment to ActionAid’s mission and values, including feminist principles and anti-racist practices. Your demonstrable experience in production across print and digital projects, combined with a proactive, collaborative approach and excellent attention to detail, will be essential. 

We are looking for someone with experience in managing brand awareness projects, ideally within a creative agency or a women’s rights, development, or humanitarian organisation. If you have a knack for solving complex problems and delivering solutions aligned with organisational objectives, this is the role for you. 

Join us at ActionAid UK and be part of a team that’s not just about producing content but creating meaningful change. Apply now to contribute to a cause that matters, working in a dynamic environment dedicated to equality and justice.

Additional Information: 

Diversity, Equality, Inclusion and Belonging: 

Diversity, Inclusion and Belonging are key to our organisational culture.  We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees.  We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities. 

AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role. 

Referencing and Safeguarding: 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. 

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work. 

Working practices: 

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.   

ActionAid UK has a hybrid working policy for many of our roles.  The requirement will vary from team to team and the responsibilities of individual roles.  As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.”  Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.   

Please note that ActionAid UK does not offer fully remote working options.  We encourage you to discuss hybrid working expectations at interview. 

Recruitment Processes: 

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.   

If we receive a very high response, we may close the vacancy early and will not accept further submissions.  

We are looking for a part-time Making Music Platform Support Officer to work with our Assistant Membership and Services Manager to support members with the Making Music Platform Service.

Making Music is the UK association for leisure-time music, with 4,000 music groups in membership including choirs, bands, ensembles of all kinds, orchestras, and more. 

The 18.75 hours (2.5 days) per week can be worked flexibly, and at least some of them from home, by agreement with your line manager, but we would expect you if at all possible, to spend at least 1 day each week in our office by London Bridge. The FTE salary for this post is £27k, that means the actual salary is £13.5k a year.

The Making Music Platform is a web-based system designed to be used by people who are mostly not IT specialists. We are looking for someone who is technically minded, has some experience of working in the backend of database and website systems (general technical aptitude is important but knowledge of HTML or CSS is not essential), excellent customer service and communication skills to support our members via email and on the telephone, and good problem-solving skills. Full training on the specifics of Making Music Platform will be provided.

This is a friendly team, and our bright and lively office is located in one of the buzziest areas of London, with excellent transport links and nice places to spend your lunchtimes or meet friends after work.

We are committed to making adjustments to our application process – please get in touch and tell us what we can do: we want you to have the best chance at showing us what you are capable of. 

• Hours: Full-time (35 hrs), Part-Time hours possible 
• Working pattern: 5 days a week Monday to Friday
• Location: Home based with travel to London for team meetings and other travel as required.
• Responsible to: Chief Executive Officer
• Responsible for: Finance, HR and IT & Data Teams
• Pay band:  Band F (£52,521 to £62,916)
• Employment contract:  Permanent 

Are you a dynamic business and finance leader looking for an exciting new challenge? We are looking for a skilled Chief Operating Officer to join our innovative and fast-growing breast cancer charity. What makes us different is that we focus on preventing this disease before it starts by raising awareness and funding scientific research to understand the causes.

This is a new role, which is highly strategic working alongside the CEO and there is plenty of scope to make your mark. The role will provide focused financial and operational long-term planning, strategic leadership and, as we grow, cultivate a culture that reflects our values and strengthening our team to achieve our ambitious goals.

You will be a strong people person, highly engaging and collaborative with strong strategic and leadership acumen who enjoys working in a fast paced and agile environment.

You will have outstanding skills and experience in business management, financial planning and controls with a strong ability to drive a positive people and culture programme.

If this opportunity sounds like a good fit for you, we’d love to hear from you.

About us

The Tudor Trust is a grant-making organisation with a long-standing commitment to funding smaller, grassroots organisations. With an endowment of around £220m, our annual commitment to grants has averaged £20 million. 

We are currently in a period of transition from a family foundation to one that is independently led by a newly formed board of trustees.  At the same time, we are rebuilding our staffing structure in line with an emerging strategy that has greater emphasis on aligning our investments to building thriving communities.  We want to take a systems thinking approach that centres racial justice in all our work.

As we continue on our transformative journey, an opportunity has arisen to join the Tudor Trust as the Head of Finance and Operations. You will provide direction to our financial strategy and management of the organisation, ensuring sustainable growth and financial health.

You will be part of the senior leadership team (SLT), making an active contribution to the strategic direction, planning and leadership of Tudor Trust in collaboration with the wider team. You will be pro-active in your delivery; model our behaviours and ensure racial and social justice are at the centre of everything we do.

For the last 18 months, the post has been held by an Interim, who has successfully brought our financial and governance processes and systems up to date and in line with best practice.  The opportunity for a new Head of Finance is to work with these systems, whilst also supporting the CEO to develop the finance, investment and governance functions in line with the developing strategy.

About the role

The Head of Finance and Operations will be responsible for all finance support including budgeting, reporting, financial planning, managing risk and liaising with external auditors as well as advising senior management on fiscal strategy, while fostering a culture of financial accountability and continuous process improvement.  

As a senior manager within Tudor Trust, you will actively contribute to the broader goals and ambition of the charity. You will work closely with the chief executive and board of trustees.  This includes acting as Company Secretary and working particularly closely with trustees and sub-committees focused on all aspects of investment and finance. 

In line with our emerging strategy, there will also be opportunities to support our thinking on impact and social investments, and alternative models to providing social loans and capital grants, alongside our grantmaking.

You will be supervising a finance consultant who provides additional support with the day-to-day financial recording and monthly management accounts.  

Charity People is delighted to be supporting Young Lives vs Cancer to engage a Media and PR Consultant during a significant period of planning as they prepare for the launch and implementation of their new three year strategy. An important role within the organisation, the Media and PR Consultant will work very closely with the Director of Policy, Communications and Voice, and be responsible for developing a Media and PR strategy that supports their North Star vision, creating a media roadmap for the coming years, developing foundations of the strategy and advising on operational delivery requirements.

Media Consultant

Contract: Consultancy role, engaged for a minimum of three days per week for a three month period

Salary: paid on a day rate direct from the charity equivalent to £65,000 to £70,000 per annum

Location: Hybrid - with ties to either Farringdon and Bristol offices, or home based with travel to London and Bristol offices when required

Closing date for applications: 11.59pm on Sunday 11th August

About the role

Young Lives vs Cancer is seeking a highly skilled Media and PR leader to join them on a consultancy basis for a period of three months. The organisation has undertaken a significant piece of research in partnership with other leading children and young people cancer charities and through this research has been able to identify the areas where there are gaps in the system and in the support available to young people with cancer and their families.

The resulting is a vision that Young Lives vs Cancer, alongside partner organisations, wants the children and young people's cancer sector to own and work towards by 2035 and their new strategy has been designed to work towards this aim. Over the next three years the organisation will focus on building their capacity to guide others to work towards achieving that vision together.

As Media and PR Consultant you will lead on the development of a new media and PR strategy. Your role will include:

• Development of a Media and PR strategy
• Analysis of current media presence as well as of opportunities and challenges in the media landscape, informed by the organisational strategy
• Review of current Media Policy and internal relationships and processes, and to provide an overview of the foundations needed to launch an effective Media and PR strategy
• Review and advise on the future of interdependencies between the Media and PR team and other teams across the organisation
• Review of how media and press activity is captured and monitored
• Analysis of current approach to equipping and supporting young people and families to tell their stories in the media
• Development of an approach to establish a quality group of organisational spokespeople
• Identification of target media outlets and influencers
• Development of media messaging matrix and story angles which support organisational strategy
• Creation of a media content calendar and media outreach plan to support organisational strategy - and to dovetail with other communication calendars
• Integration of activity with Brand and Marketing Communications team - in particular Stories, audience strategy, content review, brand messaging development and system influencing engagement approach.

This is an important and senior level role within Young Lives vs Cancer, joining at an important time for the organisation, and we're keen to hear from senior Media and PR leaders who have:

• Previously worked at a senior level, for example Associate Director / Director level within the charity space and who have experience of building new strategies to support organisational goal delivery;
• Experience of galvanising support for that strategy across an organisation, including within the Senior Management Team
• Experience of advising on operational requirements to support the delivery of a new strategy

If you're interested in hearing more about this opportunity, please send your CV to Glen at Charity People in the first instance.

Charity People and Young Lives vs Cancer actively promote diversity, equality, inclusion, and belonging. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

We reserve the right to close the vacancy early if we receive a high volume of applications.

Job title:                     Senior Policy Manager

Salary: £48,456 per annum (Non-negotiable)

Location: London, E1 (hybrid working)

Contract/Hours: Full time 35 hours, Permanent

Benefits

• 33 days of holidays including bank holidays plus Christmas office closure.
• Option to buy or sell holiday days.
• Generous pension scheme of up to 10% employer contribution.
• Bike loan scheme for the purchase of a new bike.
• LinkedIn Learning with an extensive number of courses available.
• Employee Assistance Programme.

Are you keen to use your policy and advocacy skills to make a difference to the lives of Fairtrade farmers and workers around the world?

The Fairtrade Foundation is recruiting for a Senior Policy Manager to join our Public Affairs and Media Relations team and lead key policy and advocacy workstreams.

You’ll have great understanding of poverty reduction, human rights and environmental sustainability issues, and of how to influence government policy in these areas. You’ll have a strong understanding, in particular, of parliamentary processes and experience of working with MPs and parliamentary groups to influence Government policy. And you will be excellent at building strong relationships with a range of other actors including: senior policy makers, NGOs and businesses, and developing effective advocacy strategies that are based on priorities articulated by Fairtrade farmers and workers.  

It’s an exciting time to join the Fairtrade Foundation – this year we are celebrating 30 years of the FAIRTRADE Mark in the UK. Fairtrade Foundation is a passionate and ambitious development organisation committed to tackling poverty and injustice through trade. We are best known as the independent, not-for-profit body behind the FAIRTRADE Mark, a product label assuring consumers that their purchase helps disadvantaged farmers and workers in developing countries secure a better deal.

At Fairtrade we are committed to the safeguarding and protection of children & vulnerable adults in our work. We will do everything possible to ensure that only those who are suitable to work within this environment are recruited to work for us.

A DBS check is required for this role

Fairtrade is a movement for change that works directly with businesses, consumers and campaigners to make trade deliver for farmers and workers.

Fairtrade is a global movement with a strong and active presence in the UK, represented by the Fairtrade Foundation.

The international Fairtrade system (of which the Fairtrade Foundation is a member) works on behalf of farmers and workers to drive sustainable livelihoods, empower producers and workers, and make trade fair.

The Fairtrade Foundation is an equal opportunities employer and welcomes applications from all sections of the community

Closing date: Tuesday 6th August, 9am.

First round interviews are currently expected to take place w/c 12th August.

We may require a second round of interviews for a smaller number of candidates. If so, these are expected to take place w/c 2nd September.

Contract: Full time, Permanent

About the role

You’ll build and maintain relationships between Parkinson’s UK and existing, as well as potential new supporters, through high quality communications. You’ll also process voluntary income and associated data received at the UK office. 

You’ll look to maximise the potential of each supporter, as well as how the charity can support them, working with your team and colleagues across the charity. You will ensure that every supporter has a great experience of Parkinson’s UK. 

What you’ll do:

• Provide a welcoming, efficient, proactive and professional service to supporters and potential supporters of Parkinson’s UK

• Be the first point of contact for any supporters contacting the charity. Manage numerous inboxes and entry points for teams across the organisation.

• Processing and thanking all offline income received at the UK office, paid over the phone or into the bank account through a variety of methods. 

What you’ll bring:

• Proven experience of delivering effective customer service/supporter care with the ability to deal with enquiries in a diplomatic and sensitive manner

• Strong written and verbal communication skills with the ability to communicate with people at all levels providing clear information, support and advice both verbally and written

• Ability to understand numerous complex data manipulation and financial processes, procedures and platforms; necessitating a high level of skill, accuracy and understanding of data and financial dependencies

Please note this is a fixed contract for six months to cover a secondment. There may be an opportunity for an extension. 

Please apply by sending us your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the "What you'll bring" section of the job description.

Interviews will be held on Monday 12th August 2024. Please note: interviews will be held virtually on Google Meet.

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home, on an agreed working pattern.  You will be required to cover your own travel expenses to the office.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

We are working with an incredible social welfare charity to recruit a Corporate Partnerships Manager to cover maternity leave. You will play a vital role in leading and managing the team to build the new business pipeline and build relationships with potential partners. In addition to new business, you will also manage a portfolio of high profile corporate partnership accounts across various sectors.

This is a fantastic time to join the charity and take a successful team to new heights. They are looking for a leader who can use their creativity and initiative to generate new partnerships and build on current relationships.

This is a London based role with flexible working options.

The Charity
A passionate charity dedicated to helping people in very difficult circumstances, from family support, and counselling to a free helpline and specialist services.
You will be joining an organisation known and accredited for its positive working culture, offering completive benefits and flexible working options.

The Role
Lead the research and prospecting of new business opportunities and inspire others across the team and organisation to generate new business opportunities;
Develop and manage relationships with key stakeholders and colleagues.
Generate income from a portfolio of partnerships to deliver or exceed budget income.
Line management of Corporate Partnerships team.
Lead your team to perform well at individual and team level.

The Candidate
Experience within a corporate fundraising role, with a proven track record of developing relationships and exceeding fundraising targets.
Experience in developing and monitoring the implementation of fundraising strategies, budgets and operational plans.
Experience at a Manager level in a relevant post.

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Tearfund has an ambitious vision to grow a global community of people who are committed to ending extreme poverty. We invite people and churches to give, pray, campaign, volunteer and make lifestyle changes with us. Fundraising is our ministry. We inspire people to live generously – in every sense of the word. 

We have an exciting new opportunity to lead our Fundraising Data and Insight team whose work is a core part of our strategy going forward.  Do you have experience of leading and delivering data strategy? Are you a strong communicator with data experience? If so, then this may be the role for you.

Our Data and Insight Lead works across the Global Fundraising & Communications group to embed user-centred thinking at the heart of fundraising strategy. The role will provide leadership, vision and strategy to drive our data maturity, consolidate our data and develop core elements of horizon scanning, user testing, market research, audience insight and analytics. The post holder will lead their team to examine what data is useful today and in the future and how it is collected and presented. This will include responsibility for building an understanding of audiences and holding oversight of the insight work done across the group. 

Our ideal candidate: 

• Has the ability to communicate technical issues in a clear positive way at the appropriate level
• Is a strategic thinker with influencing skills.
• Is an experienced leader who is comfortable working with large quantities of data and builds strong working relationships.
• Has experience developing audience segmentation

Do your skills, experience and passion match the above? Then we'd love to hear from you!

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

Hybrid working: This role is eligible for hybrid working and you will be required to work from a designated Tearfund office and from your home by agreement with the line manager.

All applicants must be committed to Tearfund's Christian beliefs.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

ID: 1254 Corporate Partnerships Manager

Salary: starting at £31,991 FTE per annum, rising to £35,445 FTE per annum

Additionally, £3,789 Inner London Weighting FTE per annum for Head Office based

Additionally, £480 home-based allowance FTE per annum for home-based

Location: Hybrid London Head Office (London N1) or home-based

For Head Office based, we typically work a minimum 2 days a week in the office - our office space is wheelchair accessible and located in Hoxton, London, N1.

Please note, this role requires regular travel to partner meetings and events, predominantly in central London (but also nationally) even if home-based.

Hours: Full Time (37 Hours) or Part Time (no less than 28 hours)

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

Family Action is a national charity committed to supporting families through change, challenge and crisis.  Since the charity was founded in 1869, we have continued to help children and families overcome the challenges they face through a wide range of practical, emotional and financial support. Today we work with more than 60,000 families in some 200+ community-based services, as well as supporting thousands more through our national helpline, FamilyLine, which offers free and immediate support to adult family members, and through national schemes like the National School Breakfast Programme.

We are looking for an ambitious and collaborative fundraiser to join our high performing corporate partnerships team. Family Action is going through an exciting time, with a major brand review and a new website launching soon, with income generation a key priority. This role will mainly focus on account management, including our extensive partnership with Barclays, offering the post-holder an opportunity to lead our work with a major funder, delivering excellent outcomes for families.

Our working culture is flexible, fun and open, with excellent opportunities to collaborate with colleagues with a range of specialisms, from brand, to marketing and communications, to fundraising, as well as our colleagues delivering Family Action’s services.

Main Requirements (for more details, please see the job description and person specification):

· Provide day to day relationship management for a portfolio of key partnerships, including Barclays.

· Delivering excellent customer service to corporate account contacts – keeping in mind their needs, thinking ahead for solutions, responding to requests and working closely with them to develop partnerships for best mutual benefit

· Proactively seek opportunities to grow our partnerships, maximising income and engagement

· The ability to travel on a regular basis to partner meetings and events, predominantly in central London but also nationally (if homebased - travel to London at least twice a month).

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays (pro rata for part time)

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Complete: the Application Form & send to the designated inbox located on the advert document (inbox 26)

· Closing Date : Monday 29th July 2024 at 9am

· To learn more about Family Action: Recruitment Pack

· To learn more about our terms & conditions: Summary Terms & Conditions of Employment

· To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey

Interviews are scheduled to take place from 5th-8th August 2024 virtually, with slots throughout the working day and early/late slots available.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Heather Kearney, Deputy Director, External Engagement (email address located on advert document)

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

About the role

SSAFA’s Network & Community team, operating across the UK, are proud to announce this role as part of their strategic development plans.

This is a new fundraising opportunity to help provide support for serving personnel, veterans and their families ensuring that no-one battles alone.

Supported by the Head of Network & Community Fundraising, this role is fundamental in developing, supporting and championing new and existing fundraising from health providers and local authorities. The aim is to increase income generation in this area whilst raising SSAFA’s profile within local authorities and health care provision. This initiative will require effective leadership, relationship development and a knowledge of bid writing skills to lead a team creating effective proposals for support.

SSAFA is entering into an exciting period of strategic development within this proven income stream. If successful, you will manage a small team with potential for further career development.

There will be an occasional need to travel across the UK and to work evenings and weekends at key events.

About the team

You will join a small, established and dedicated team who cover the whole of the UK. With regular team meetings and a variety of communication mediums you will be given ongoing support, training and mentoring throughout. We are a remote team and well connected to all colleagues. This supports and drives our determination and success.

About you

We are looking for an exceptional candidate who has management experience and understands the nuances of applying for local authority and/or NHS Commissioned funding. You will be leading a small, dynamic team who thrive on challenge. We are seeking a determined, highly motivated individual, with a track record of securing significant funds. A natural communicator with proven success of bid writing and presentation skills. A confident networker, who is able to represent the charity to external stakeholders, build strong relationships by communicating effectively across the region whilst working from home. An ability to self-motivate and motivate others with a can-do attitude is a must.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on Monday 05 August 2024

Interviews: MS Teams interview week commencing 12 August 2024

Hours: Part-time, 15 hours per week    

Contract: Permanent

Salary: £30,285 - £32,330 per annum, pro-rata for part time hours

Location: Islington, London, N1

Start date:  September 2024

Our client Peter Bedford Housing Association (PBHA) is a housing association with charitable aims that create positive change in people’s lives. As well as homes and support, PBHA empowers people to learn, access work and discover their creative talents. Based in Hackney, Islington and Newham, PBHA work with people who are homeless, have mental ill health, learning difficulties and multiple needs. PBHA’s work enables people to move on and lead independent lives.

The role:

The postholder will work in partnership with the support service provider to deliver a quality housing management service to 11 tenants with learning disabilities. Post holders will work from a purpose new build service in Islington. The postholder will have access to PBHA local offices where appropriate. The post holder will be issued the IT equipment necessary to facilitate mobile working.

Key duties and responsibilities:

• To be responsible for working a caseload of tenants at this service.

• Identifying individual tenancy needs through assessment and an identified Housing Plan detailing risks, needs and move on plans.

• Provide a weekly housing management drop in.

• Ensure that tenants apply for benefits where eligible, and signpost tenants to information on how to maximise income.

• Record and monitor any breaches of tenancy agreement and work proactively and within procedures to resolve them.

• Liaise with support officers, the Income officer, and the finance department to provide effective prevention and management of rent issues.

• Liaise with colleagues to ensure void targets are met and properties are let within agreed timescale.

• Assist in the moving in/out process.

• Deal with complaints, nuisance and tenancy disputes as they arise. Work with tenants to promote self-help and mediation approaches to dispute resolution and address and escalate in line with procedure.

• Carry out regular building inspections, reporting repairs.

• Enforce the conditions of tenancy that enable PBHA to undertake urgent works such as electrical testing.

• Carry out H&S and fire checks and assessment, liaising closely with others to ensure that follow up actions are completed.

• Report safeguarding concerns as appropriate.

Customer Focused Services:

• Promote and support tenants to access participation and co-production opportunities.

• To take collective responsibility for any shortfalls identified through complaints.

• To act within the Professional standards for engaging with complaints as set by the Chartered Institute of Housing.

Team Responsibilities:

• Ensuring that proper records are kept, and information is passed to other team members as necessary.

• To ensure that PBHA’s computerised and manual systems are accurately updated specifically in relation to contact with tenants and stakeholders.

• To meet required standards and contract compliance of commissioning bodies where PBHA delivers a service.

All staff are expected to:

• Work co-operatively as part of a team and with other teams.

• Participate in staff training and development activities.

• Ensure the observation of all PBHA’s policies and practices, including those relating to equality and diversity, data, health and safety, financial control, standing orders, sustainability, recruitment, supervision, appraisals, sickness and disciplinary.

Access Information: 

The post is based at the project, Rosehip House and Isledon Hub. Rosehip House has step-free access and is accessible to wheelchair users. Isledon Hub has step-only access. The role may involve some travel within Islington and working in tenants’ homes.

Main Conditions of Service:

This is a part-time position. The post is for 15 hours per week. Duties will occasionally be carried out over evenings and some public holidays. Overtime is not paid but in line with Agile working, hours can be averaged out over a 2-week period. PBHA implements Agile working practices which are to be negotiated with the line manager.

In common with all posts at PBHA, confirmation of appointment is subject to a probationary period (6 months).

PBHA is committed to equal opportunities and anti-discriminatory practice and is striving to be an anti-racist organisation.

Role Requirements:
Although we are keeping direct experience/knowledge requirements to a minimum, we do need you to use the application form or covering letter to demonstrate your capabilities, in relation to each point listed under role requirements. Where relevant use your answers to illustrate how your competences have helped you achieve positive results.

The minimum experience required for the post is:

• To have worked in a paid or voluntary capacity with at least one of the following groups: people who have mental ill health; learning difficulties; people who have been homeless and rootless; or people who have alcohol-related problems. It is preferable that you have experience working with people with learning difficulties. To have an understanding of the particular wellbeing needs of minority ethnic groups.

The competencies required for the post are the ability to:

• Can positively contribute and take initiative; good negotiation skills

• To be positive, resourceful, and resilient when working in challenging environment

• Able to constructively challenge and lead positive change

• Understanding and ability to manage boundaries effectively

• Good verbal, written & positive interpersonal communication skills, ensuring that stakeholders are treated with respect and dignity

• Ability to manage, plan and take responsibility for your own caseload

• Establish productive partnerships with a range of key stakeholders

• Good computer literacy including the ability to use Windows applications and word processing and database packages.

• Have the flexibility to accommodate work responsibilities that occasionally extend beyond normal working hours at short notice.

• Work in partnership with the support provider to provide an excellent, joined-up service for the tenants

PBHA offers in return:

• 26 days annual leave plus bank holidays, rising to 30 days with service

• Company pension scheme with employer matching up to 5% of contributions

• Agile working

• Eye care vouchers

• Cycle to work scheme

• Enhanced company sick pay

To apply, please register your interest and we will send you an application form to complete. Using an application form supports equal opportunities and anti-discriminatory practices.

Closing date for the applications: 04th August 2024.

Interviews will take place in the week commencing 12th August 2024.

Peter Bedford Housing Association is an Equal Opportunities employer who support an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups.