Jobs in england
The Youth Endowment Fund
Senior Manager - Area Leaders Programme
Reports to: Area Leaders Programmes Change Lead
Salary: £51,300
Location: Central London, Hybrid
Contract: 2-year fixed term
Application Deadline: 12pm on Tuesday 29th April 2025
Interviews: commencing the week of 12th May 2025
About the Youth Endowment Fund
We’re here to prevent children from becoming involved in violence. We do this by finding out what works and building a movement to change things.
In recent years, violent crime involving children has increased. This is a tragedy. Every child is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment that exists to prevent children from becoming involved in violence. We’ll achieve this by finding out what works and building a movement to put this knowledge into practice. We do this by funding, evaluating and then spreading the very best work on reducing youth violence across England and Wales.
The Area Leaders Programme (ALP) is central to this mission. The ALP will transform how areas identify and support young people and places most vulnerable to violence, collaborate effectively, and deliver impactful interventions to better protect children from being drawn into violence. We are seeking an exceptional senior manager to help drive the next phase of the ALP, scaling from a successful pilot in four Local Authorities to broader implementation across England and Wales.
Key Responsibilities
The Senior Area Leaders Programmes Manager will be an essential part of the YEF Change team and will support the expansion and delivery of the Area Leaders Programme, ensuring its effectiveness in increasing evidence-based decision-making, commissioning, and multi-agency collaboration. You will provide direct operational oversight and stakeholder engagement to support local areas in reducing youth involvement in violence. Approximately 0.4fte of the role will be presenting YEF Toolkit evidence in both the ALP and across wider violence prevention networks supported by the YEF.
This will include:
Programme Management and Delivery
- Support the management of the expansion of ALP from four pilot areas to 10 new local authority areas from spring 2025.
- Support the development and refinement of frameworks, tools, and resources to support effective identification of the people and places most vulnerable to violence, evidence-based commissioning, effective case management, and multi-agency collaboration.
- Commission and manage contractual arrangements with external consultants secured to support ALP development and delivery.
- Manage robust monitoring and evaluation processes to assess the impact and inform continuous improvement of the programme.
- Manage programme resources effectively, ensuring projects are delivered on time, within budget, and to high standards.
Stakeholder Engagement and Collaboration
- Build and maintain strong relationships with local authorities, safeguarding partnerships, community safety partnerships, and other stakeholders.
- Represent YEF in discussions with partners and policymakers.
- Help facilitate collaboration across diverse stakeholders to align priorities, overcome barriers, and promote evidence-based approaches.
Capacity Building and Support
- Provide strategic and operational support to multi-agency teams, empowering them to embed effective violence prevention practices.
- Lead capacity-building activities, including workshops, coaching, training, and peer learning opportunities for local partnerships.
Presenting Toolkit evidence.
- You will present Toolkit evidence in talks and workshops and speak clearly and persuasively about Toolkit evidence, so that insights from our research lead to positive change. You’ll work with key stakeholders to identify areas of policy and practice that should be informed by Toolkit evidence.
About you
You are this sort of person:
- A passion for making a difference by keeping children safe from involvement in violence. You want to play a significant part in reducing the level of youth violence and see the value in an evidence-informed approach. You’ll know about the key issues and debates in preventing children and young people becoming involved in violence.
- You believe in the importance of using evidence to prevent violence and enjoy sharing evidence to inform others. You have a keen interest in learning from research, identifying key findings and sharing these insights with people working in various sectors and organisations. You tailor your style and content to ensure evidence is understood and used.
- Knowledge of crime or violence prevention. You might have worked closely with, or been a practitioner in, a youth offending team, policing, children’s services or youth work and might have previous experience of supporting a local partnership to develop their violence reduction strategy or reflect on and adopt evidence-based practice. You are aware of the current context, issues or challenges facing some of these sectors or agencies.
- You are fascinated about change and are experienced in making it happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do.
- You are comfortable with complexity and ambiguity, whilst being excellent at bringing clarity and structure. This may have been in the context of helping to develop/grow a new programme.
- You’re a critical thinker. You critically assess the quality, reliability and relevance of information and evidence. You consider different viewpoints, identify problems and make well-reasoned decisions.
- You write in a way that people easily understand. You have that rare skill of writing in plain English. You can summarise long or complicated reports and write in a way that everyone can understand.
- Excellent project and time management skills. You have the ability to deliver high-quality work in a fast-paced environment. You can work independently and to a high standard.
- You’re good with people. You’re comfortable working with a wide range of people, including research experts, policymakers, practitioners, children and their families. You’re able to provide constructive challenges when required.
- You learn fast but remain humble. You are very quick at getting your head around things. You like learning and are good at synthesising information. You know how much you don't know. You know that you can learn more. You know that it's easy to assume you know when you don't. You care more that good things happen than who gets the credit. You are a great and supportive team player.
- A commitment to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.
While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
Hybrid Working
The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
Travel
Due to the nature of the programme there is some national travel required within England and Wales. This is likely to be around twice a month, all travel costs can be reimbursed with flexibility for overnight stays if preferred.
To Apply
To apply, please send a CV and cover letter, and complete the monitoring form click on ‘Apply for this job’ button. Please submit your application by 12pm on Tuesday 29th April.
Interview Process
This will be a one interview process. Interviews will take place the week commencing 12th May 2025.
We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.
Additional Benefits Include
- £1,000 professional development budget annually
- 28 days holiday plus Bank Holidays
- Four half days for volunteering activities
- Employee Assistance Programme – 24hr phone line for free confidential support
- Volunteering days - 4 half days per year
- Death in service - 4 times annual salary
- Flexible hours. Core office hours 10am – 4pm
- Financial support including travel and hardship loans
- Employer contributed pension of 5%
Your Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you.
We do not transfer your data outside the European Economic Area.
The people we are looking for do not discriminate and we believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
We exist to prevent children and young people becoming involved in violence.

The client requests no contact from agencies or media sales.
We are looking for a new colleague to join our Housing Specialist Team in Newbury, triaging our often complex housing queries.
As the first person in the Housing team to respond to our customers' needs you have the potential to resolve issues quickly and efficiently before they escalate.
You'll have the opportunity to really get under the surface and investigate thoroughly.
You'll make a big difference to people's lives within an experienced, supportive and supported team.
What you'll need:
• It's essential that you have previous experience of delivering a range of housing management related services including safeguarding, anti-social behaviour and tenancy breaches
• The ability to work well in a team environment
• To be happy with a desk based role where you'll be talking to our Customers by phone, email and our digital channels
• The ability to problem solve and recognise when there's a risk
• Experience of working collaboratively with both internal and external stakeholders
• The ability to use multiple computer systems
What you need to know:
This is a hybrid role where you'll work from the comfort of your own home or our new office in Greenham.
The role is permanent, and you'll be working full time.
The starting salary is £32,000 - £35,000 depending on your experience.
A basic DBS check will be completed if you are successful.
As a part of the SNG team some of your benefits will include:
• £450 yearly flexible benefit pot to use against benefits of your choice
• Flexible working
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• A chance to buy or sell holiday as part of our flexible benefits package
• A generous pension scheme matching up to 12%
• Life cover as soon as you join us
• You will be a part of our Recognition scheme where you can be gifted retail vouchers
• A range of wellbeing discounts including Gym Memberships
• A wide selection of other benefits available
If you are a housing professional looking for a demanding and interesting new role we would like to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Service Manager
Salary: £27,700
Location: Bedford
ABOUT THE DEPUTY SERVICE MANAGER ROLE
We're hiring a Deputy Service Manager to join our service in Bedford. You will be responsible for the running and oversight of a 19-bed residential service close to Bedford Town Centre offering a safe, peaceful and supportive living environment for individuals wishing to engage with support to assist them in increasing their levels of independence.
You will provide overall leadership and management of your service and team who deliver high quality, trauma informed support to residents. You will work to ensure we meet full contract and compliance needs, as well as provide leadership to your team to achieve KPI's and other service requirements.
The role:
- Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
- Support the Service Manager in leading the day to day operational delivery of the service
- Risk Management ownership, ensuring processes and policies are followed
- Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
- Financial Management, including petty cash and budget management
- Contract management and Internal auditing, admin, and general other duties as required.
We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!
Shift/Working pattern: 37.5 hours a week face to face in service Monday to Friday 09:00 - 17:00, you may also be required to work outside these hours as per the service requirements and needs. You will also take part in our out of hours on call service.
What are we looking for from a Deputy Service Manager?
We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
- Experience of working with people of complex backgrounds and/or a good understanding of the sector
- Ability to lead a team to achieve service KPI's
- Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
- Ability to promote the service externally to enhance reputation in the area and with partner organisations
- Willingness and ability to work flexibly to meet service needs
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Please note, due to the nature of one of the services, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
ABOUT THE ROLE
We're hiring a Deputy Service Manager to join our service in Luton. You will be based across two locations, one which is a residential project, providing accommodation to homeless families with support needs including expectant mothers, mothers with up to two children under the age of 10, or single women aiming to have guardianship of their children. The other service provides temporary accommodation to single homeless males who have various support needs which could include mental health, substance misuse, and offending history.
You will be based across both services, providing overall leadership and management of your service projects and teams who deliver high quality, trauma informed support to residents. Your role will ensure full contract and regulatory compliance, being a role model and leader for your team to achieve service KPI's and other requirements for the service.
We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!
The role includes:
- Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
- Support the Service Manager in leading the day to day operational delivery of the service
- Risk Management ownership, ensuring processes and policies are followed
- Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
- Financial Management, including petty cash and budget management
- Contract management and Internal auditing, admin, and general other duties as required.
Shift/Working pattern: 37.5 hours a week face to face in service Monday to Friday 09:00 - 17:00, you may also be required to work outside these hours as per the service requirements and needs. You will also take part in our out of hours on call service.
Salary: £26,500
What are we looking for from a Deputy Service Manager?
We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
- Due to the nature of this service and there being an occupational requirement, we are only able to employ female workers - the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
- Experience of working with people of complex backgrounds and/or a good understanding of the sector, desirable is the understanding of the challenges the women face within this service
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
From Amnesty International to Greenpeace UK, progressive organisations are using digital mobilisation to activate hundreds of thousands of campaigners and raise millions of pounds online. Forward Action believes that a digital mobilisation model - where organisations use digital channels to drive hundreds of thousands of supporters to take advocacy, fundraising and volunteering actions - can revolutionise campaigning and fundraising in the NGO sector. We help progressive organisations build digital mobilisation programmes and, as a Senior Digital Strategist, you will work with organisations to help them use a digital mobilisation model to drive real-world change.
You will be at the heart of our digital campaigns and fundraising work, managing projects and planning impactful strategies to help our progressive partners hit their goals. You’ll even have the opportunity to work on proposals and pitches for new projects, steering how we adapt to client briefs and our bigger picture organisational strategy. If you’re passionate about making the world a better place, have 4+ years in digital marketing, are well organised with good attention to detail and enjoy working in a fast-paced environment, this job is for you.
This is a fixed-term maternity cover contract, expected to last up to 12 months, with the freedom to work both in our London office and remotely anywhere in the UK. You also have the opportunity to work abroad for up to 3 months in the year, as long as you can be online for the required core hours outlined below. Forward Action works a four day week, with all team members not working on Friday.
Forward Action is employee-owned, meaning that all employees co-own the organisation, taking responsibility for making our organisation as great as it can be, and share a portion of the profits each year. This role would receive a pro-rata share of the employee bonus for the length of employment.
We are committed to making sure Forward Action is an inclusive, diverse and anti-oppressive organisation. We especially encourage people from the global majority, or from underserved communities on the basis of race, ethnicity, class, educational background, gender identity, sexuality, disability and age to apply. We know it’s not possible for any applicant to have all of the skills outlined below. Don’t worry, we would still love to see an application from you if you hit most of the criteria!
Applications close at 23:59 on Sunday 27 April.
What you’ll do as part of our team
Strategy + planning
- Develop strategies for the projects on which you lead, working with the Digital Strategy Manager as needed to ensure we are always delivering strategic excellence
- Schedule and attend planning and project review meetings with clients
- Take part in workshops to generate ideas for tactics that help our clients hit their goals
Project management
- Manage projects from conception through to build, coordinating work from both our creative and tech teams
- Being the key point of contact for our partners on specific project strands
- Ensuring all projects you manage are delivered on time and to scope
- Coordinating with freelancers as required
- Building partner relationships
- Ongoing management of live partnerships, ensuring we’re always exceeding expectations and are tuned into different partner needs
- Building excellent rapport whilst delivering projects within agreed scopes and in a timely manner
Reporting + data analysis
- Analyse performance and test data, and provide strategic recommendations based on your insights
- Ads setup + management
- Build digital ads on a variety of platforms for our partners, ensuring an effective targeting strategy
- Ensure we are always optimising ad spend and suggesting changes in approach in line with results
Builds
- Working from templates to set up landing pages on a range of platforms
- Coordinating with the tech team to manage more complicated tech builds
- Building emails as required by partners
- Winning new business
- Work with the partnerships team to produce compelling proposals and win new business, as required.
- Assisting the Digital Strategy Manager in planning and scoping the time it takes your team to deliver certain tasks and use this to accurately quote the costs of projects
- Contribute to the wider team
- Actively participate in all-team meetings and internal knowledge sharing channels, contributing ideas and adding insights
- Play an active role in supporting our team culture
Commitment to anti-oppression practice
- Actively participate in Forward Action’s Justice, Equity, Diversity and Inclusion (JEDI) action plan
- Ensure that inclusion and anti-oppression are at the heart of your work internally and externally
Essential criteria
- 4+ years’ experience working in digital marketing, with proven experience of developing strategies and campaigns that deliver results against goals
- Strong written and verbal communication skills with experience of managing multiple stakeholders and building strong working relationships across functions
- Being comfortable working in a remote-first, fast-paced environment
- Experience of using digital platforms to build and send mass emails, and comfortable managing email lists
- Experience of managing ads in Meta, and proven ability to interpret the data to optimise against goals
- Excellent organisation and attention-to-detail with ability to juggle multiple priorities and keep to tight deadlines
- Experience of managing projects, ensuring they are delivered on time and to scope
- Dedication to helping build a fairer, more progressive society
- Fluency in spoken and written English
- The ability to learn quickly. We don’t expect you to know or have done everything when you start - but if you don’t have this, we’ll be looking for evidence that you can pick up new skills and knowledge quickly, then run with them.
Desirable criteria
- Experience in the charity and/or non-profit sector
- Knowledge of how to plan and deliver a fair A/B experiment
- Experience of working with Engaging Networks and Mailchimp, and/or other CRMs and email software
- Experience in running TikTok, and Search ads
Salary and benefits package
Starting salary: £37,620 (outside of London, with a £3k annual travel bursary)/£42,135 (inside London)
Holiday: 25 days/year (pro rata to 20 days per year due to the 4 day week), plus bank holidays and the week between Christmas and New Year.
Benefits:
Four-day week – Forward Action works Monday - Thursday
Flexible working hours – our standard working day is 7.5 hours, with core hours of 9.30am–4.30pm. You can choose when to work the remaining hour around these, by either starting earlier or finishing later.
Work where you're happiest – work remotely or from our Hackney office – whatever suits you best. There’s no return-to-office requirement.
Employee Ownership – co-own the organisation with your colleagues, shape the organisation and share a portion of the profits, pro-rated for the length of employment
Climate Perks – two additional holiday days per year if you travel by land or sea
Employee Assistance Programme – in-person, phone and online counselling (six sessions per issue), legal and debt advice, bereavement and medical support, and online CBT resources.
3% employer pension contribution
Extensive progressive policies, such as our Period Policy
How to apply
To apply for this job, please complete the form when you apply
To ensure our hiring process is as fair as possible, we run an anonymised application procedure. So please remove your name and contact information from your CV before uploading it, and only enter these details in the online form.
To apply, you will need to include:
your CV (with name and contact details removed)
up to 250 words explaining how you’re suited to the role and why you want this job
Application deadline: 23:59 Sunday 27 April.
Shortlisted candidates will be asked to complete a written online task from home - this can be any time that works for you between 2-8 May. Based on the tasks, a small number of candidates will be asked to attend an interview via a video call during the week commencing 19 May.
If you would like to schedule an informal chat about the role, or you have any questions, you can contact our team.
The client requests no contact from agencies or media sales.
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
Main Areas of Responsibility
ABOUT THIS OPPORTUNITY
We are looking for an Apprenticeships Service Administrator to support the apprenticeship provision within Harris Federation Central Head Office.
This is an exciting opportunity to join the apprenticeship team and support by managing administration and providing essential support to apprentices across the Harris Federation. Key responsibilities include the organisation of Apprenticeship events, maintaining individual learner records (ILR), data analysis, and managing the virtual learning platform and MIS. Additionally, there will be a requirement to assist line managers and staff members with Apprenticeship queries.
A primary focus is on onboarding learners and maintaining accurate enrolment records, contributing to the effective delivery and evaluation of apprenticeship programs across the Federation.
Qualifications & Experience
MAIN AREAS OF RESPONSIBILITY
Reporting to the Apprenticeship Manager you will be responsible for:
General Administration and Apprentice Support
- Supporting Harris Federation as a main provider, ensuring all apprentice data is accurate and up to date
- Preparing and updating PowerPoint presentations to promote apprenticeships
- Organising and promoting apprenticeship events and information sessions
- Supporting the promotional/marketing strategy to drive apprenticeship applications and delivery
- Organising and managing information days for prospective learners / students and supporting the recruitment to various apprenticeship programmes
- Maintaining responsibility for monitoring and updating records on the DAS (Digital Apprenticeship Service) system and other data system trackers
- Maintaining apprenticeship records, including the apprenticeship tracking system, producing reports to monitor enrolment, completion rates, and levy usage
- Helping to maintain the EOSONE learning platform to ensure accurate data and the declaration of our monthly ILRs (individual learner records)
- Supporting the implementation, procurement, quality assurance and evaluation of the apprenticeship offer to support business objectives
- Data analysis and preparing regular reports on performance of various programmes
Management Information System (MIS)
- Managing and actively updating EOSONE learning platform to ensure all the learner portfolios are up to date including off the job
- Supporting with the on-boarding of learners on the Harris Federation main provider provision and the completion of relevant enrolment documentation, procedures, and guidance
WHAT WE ARE LOOKING FOR
We would like to hear from you if have:
- The ability to establish a new role in the Harris Federation and work collaboratively with key stakeholders to deliver successful apprenticeship programmes
- Strong project management skills with experience of complex projects with multiple stakeholders
- Experience of working across a large organisation, developing and delivering initiatives and maintaining stakeholder relationships
- Ability to travel to Federation Academies as required
- Experience of working with various MIS within the FE sector and working with the third-party service provider to ensure the platforms are user friendly and up to date
- Supporting with ongoing design, configuration, and maintenance of the ‘EOSONE learning platform’ working together with the third-party service provider to ensure the platform is user friendly
For a full job description and person specification, please download the Job Pack.
Professional Development & Benefits
APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
Next Steps
WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WHY WORK FOR US?
At the BPNA, we value a supportive, collaborative, and inclusive work culture. The BPNA is a medium sized charitable organization (income £1,000,000+) with big ambitions, and we work closely together to make an impact.
You'll join a welcoming team that values mutual respect, flexibility, and work-life balance. We believe in continuous learning and career progression. As a member of the BPNA team, you'll have access to ongoing training opportunities and support for professional development, ensuring that you can grow both within this role and across future career aspirations.
ABOUT THE ROLE
You will be responsible for the financial management and reporting of the organisation. You will
also lead on the charity’s year-end accounts ensuring that financial statements are prepared in line with the latest SORP requirements, and liaising directly with the organisation's external auditors.
The main purpose of this role is to:
- Manage the accounts department to run efficiently and effectively.
- Ensure sales and purchase ledgers are accurate and up to date, other income is recorded accurately, profit and loss reports provided monthly and management reports are provided quarterly and end-of-year is completed on time.
- Manage banking arrangements to make supplier payments, collect income through direct debits and online payment gateway.
Candidates must have the Right To Work in the UK
Email your CV and a separate cover letter about why you are suitable for the role.
The cover letter should be no more than 2 A4 size pages.
Closing date: Friday 9 May 2025
We will request interviews to be held at our Bolton office on Tuesday 20 May 2025 if suitable candidates apply.
Please do clearly inform us if for some reason you can’t make that date.
To create a world where every child and young person with a neurological condition can access the care and support they
The client requests no contact from agencies or media sales.
Who are we?
Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.
We have a membership (Fellowship) of c. 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.
We have been a major publisher within the community since 1811. An independent and international publisher, we are dedicated to providing a high-quality service to geoscientists globally and any surplus is invested to support our discipline. We publish a diverse range of books and journals on the Lyell Collection, with over 10,000 pages of new peer-reviewed geoscience literature being made available every year.
Our strategy …
- Advance multidisciplinary Earth science to inform global issues
- Be the inclusive and collaborative home for UK Earth scientists and increase our international orientation
- Support professional development, careers and education in Earth science
- Become a dynamic and responsive organisation with a strong digital identity
The essentials …
- Permanent, full-time
- £26,000 - £27,500 (depending on experience)
- Hybrid working with weekly days in the Bath office
What you’ll be doing …
The Geological Society Publishing House has an exciting new opportunity within the publishing operations team for a Publishing Operations Assistant to implement workflow and development updates across our range of publishing operation systems. This is an early career role with the opportunity to progress current skills and understanding.
Overall responsibilities / requirements …
To collaborate with the Head of Publishing Operations (HoPO) and the Publishing Platform Manager (PPM) working on the range of publishing systems utilized in-house for the successful publication of the Society’s portfolio of titles, from submission through peer review to final online publication.
Key accountabilities
Manuscript submission system administration:
- Implementing workflow and development updates within our chosen ‘manuscript submission, reviewing and production tracking’ system.
- Overseeing and troubleshooting day-to-day issues with the manuscript submission system and its linked third-party vendors.
- Work with colleagues to assess any new opportunities for digital solutions (such as research integrity tools) within the STM publishing arena.
Publishing platform support:
- Ongoing maintenance of, and updates to, our publishing platform system, and downstream workflow operations to third-party aggregators.
- Work with colleagues to gain a greater understanding, and opportunities for development of, our publishing platform system.
The duties and responsibilities highlighted in this Job Description are indicative and may vary over time. As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post.
What we’re looking for …
Qualifications and experience
We recognise that the right person for this role may not meet all of the criteria but may also bring different strengths and experience. If you demonstrate most skills and are eager to work for the Society, please do go ahead and apply.
Essential
- Excellent and demonstrable problem-solving skills
- A systematic approach to identifying the underlying causes of problems to prevent recurrence, i.e. root cause analysis
- Logical, methodical and analytical thinking
- Meticulous attention to detail
- Experience of working within the publishing environment
- An interest in STM publishing and its systems
- Excellent written and oral communications
- High level of IT literacy
- Proven experience of managing multiple deadlines, and delivering work and projects to schedule and budget
- A-level (or equivalent) qualifications
- A willingness to embrace innovation and new ways of working
Desirable
- Understanding of the production processes involved in scholarly publishing
- Understanding or experience of submission systems and the peer review process
- Understanding or experience of the use of metadata in the publishing process
- Understanding or experience of XML and html tagging within publishing systems
- Experience with configuration of software solutions
- Experience collaborating across teams and an ability to contribute to a culture of continuous improvement
- Experience of working for a learned or professional society (or other charitable organisation with trustees, committees and volunteers)
- Undergraduate level qualification
Person specification
- Excellent interpersonal skills, and a commitment to collaborative working across the Society
- Self-motivated, proactive, with the confidence to act independently and with a flexible approach
- A commitment to personal development and learning
- Ability to work under pressure and to deadlines, prioritising work accordingly
- Positivity and enthusiasm
- Commitment to diversity, equality and inclusion, reflecting the Society’s obligations as an equal opportunities employer
A bit about us …
The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products.
As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:
- 25 days basic holiday entitlement you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
- Option to purchase up to 2 days extra holiday days per year
- Contributary pension scheme with 10% employer contribution
- Access to 24/7 online GP with mental health & wellbeing counselling
- Free premium Headspace account for you and 2 members of friends/family
- Discounts and recognitions scheme
- Cycle to Work scheme
- Season Ticket Loan scheme
- Life Assurance and Income Protection schemes
- Free access to Royal Academy exhibitions
- Free Geological Society Fellow membership for qualified staff
The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.
The client requests no contact from agencies or media sales.
We’ve got an exciting opportunity for a highly organised executive assistant to take on a role supporting our CEO and other senior leaders. This role offers the chance to work closely with the leadership team to support the delivery of strategic projects and support our working groups.
Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy, and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people like you to help us make that happen.
You’ll play a key role at Share, making sure the day-to-day management of the CEO’s office is organised and productive, and that all matters are dealt with in a professional, efficient, and sensitive manner. You’ll support fundraising at Share, so we can do more great work supporting our students. You’ll conduct research and compile data to support decision-making and help demonstrate the impact we make.
Main responsibilities
-
You will provide support to the CEO on strategic and improvement projects
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You will provide high-level and comprehensive executive support to the CEO, including efficient coordination of meetings and other appointments on behalf of the CEO
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You will liaise with Share’s board by taking and producing Share board minutes and supporting new trustees
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You will provide support with fundraising and provide data about our students to support fundraising applications
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You will work with the CEO and working parties to organise annual events such as the Share awards
Who we’re looking for
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You’ll be a proactive and organised person who embodies our values
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You’ll be comfortable working to different deadlines and working on a variety of tasks
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You’ll have excellent attention to detail, keen to develop new skills and be trustworthy and discreet
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You’ll be happy to work on solo projects but are also keen to play your part in small teams
-
Most importantly, you’ll share our values and our enthusiasm for changing lives for the better
Why work for us?
Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.
Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests and abilities. We think happy employees are successful employees.
We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.
We’ve been praised for our thorough induction process and supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.
How to apply
We actively encourage applications from people from minoritised ethnic communities and with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible in order to provide the best possible service.
To apply for this role, please send us your CV and a personal statement addressing the three questions below:
- What do you think are the three most important qualities of an EA and how have you demonstrated them?
- What strategies do you use to stay organised and keep track of numerous ongoing projects or tasks?
- Describe what you would do organise and deliver an event smoothly
Please also let us know your preferred working hours / locations. This can be a hybrid role.
If you would like to have chat about the role or visit us prior to applying, please contact a member of the HR team.
We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment, and if you make it to interview stage, some questions will be sent in advance. All disabled applicants who meet the minimum criteria will be offered an interview.
This job is subject to two satisfactory references, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us.
Our privacy policy for job applicants can be found on our website.
We look forward to receiving your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
My client is a UK membership organisation championing the creative and commercial potential of the UK design industry. At present they are looking to recruit an interim Financial Controller on a part time, fully remote basis.
Key duties:
Review current working practices, processes and controls, ensuring a best practice function.
Oversight of the external audit and delivery of the annual report.
Provide strategic financial insight to the SLT on current and future business initiatives.
The successful candidate will be a part or fully qualified Accountant with a track record of working in the Not-for-Profit space. Self-motivated, with the ability to work both in the detail and at a strategic level, you will be excited about the variety of tasks this role has to offer.
My client offers very flexible working, including full remote.
Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. Do you want to use your skills, knowledge and experience to help change the world? You could be our new Crisis Campaigner.
About the role
The Campaigns and Individuals at Risk Team leads the Campaigning work of the UK section of the Amnesty movement. Working across our strategic human rights priorities we run campaigns designed to change the policies and practices that create and sustain human rights violation
The Campaigner - Crisis will campaign on protecting civilians and defending human rights with a priority focus on the crisis in Israel and the Occupied Palestinian Territory.
This post is covering work in response to rapidly unfolding external events, campaigning to protect all those who's human rights are at risk of violation. The post holder will work with other teams at AIUK to help identify objectives and develop appropriate messages for our political audiences, the public and our supporters. The post holder will also provide general support to the Campaign Manager.
More details can be found by downloading the job description from our careers portal.
The role may be for you if:
- You're experienced in large public facing campaigns.
- You've organised events and developed compelling campaigns materials.
- You've engaged in advocacy and worked in coalitions.
- You collaborate and positively contribute to an inclusive culture.
- You can work quickly and deliver great work in a rapidly changing environment
Our Commitment to you
Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.
New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time). 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares. See more details of our benefits .
Apply for this role
Given the ongoing crisis in IOPT, we will be reviewing applications as they come in and inviting candidates to interview on an ongoing basis. The vacancy may be closed earlier than advertised if a high standard of applications is received. If you wish to be considered for the role, avoid delay in submitting an application.
We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.
To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. We are a disability confident organisation. More details of inclusion in the AIUK recruitment process can be found .
Do you have a passion for working with people and the ability to empathise with others?
About the role
Hither Green Service (Spring Gardens and Hilda House) is a busy, flagship service which provides you with the opportunity to join a specialised and committed team supporting 68, multiple excluded, highly vulnerable adults with complex needs in Lewisham.
Working as a Night Support Assistant, you will provide a first point of contact to clients at night; being responsible for:
- Dealing with emergencies, undertaking regular wellbeing checks, monitoring the CCTV system for incidents and health and safety concerns.
- Working with the shift lead you will be responsible for undertaking tasks on the night shift task list and supporting the day team with client interventions handed over.
- Reporting incidents or maintenance issues and communicating concerns or events to the rest of the team.
About you
You will be able to communicate in a sensitive, assertive and nuanced manner that builds trust and effective working relationships with residents who are experiencing issues including substance and alcohol addiction, poor mental health, offending behaviour and histories of abuse.
To thrive in this role, you will:
- Understand the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services; or you may have personal experience of homelessness.
- Have experience of managing complex and difficult situations in relation to people and basic strategies to deal with challenging behaviour.
- Possess excellent communication skills and the ability to work well with others.
Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 23 April 2025
Interview and assessments on: 8-9 May 2025
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
We are Living Streets, the UK charity for everyday walking.
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.
We are looking for an experienced and strategic Product Development Manager to join our dynamic team. In this exciting role, you’ll lead the development of impactful products and services, including WOW – the walk to school challenge, our flagship offer for primary schools. In doing so, you’ll be responsible for ensuring they deliver on both commercial goals and charitable purpose.
What you’ll be doing:
·Drive the development and launch of innovative, inclusive and accessible products and services that align with our values and commercial strategy.
·Spearhead the evolution of WOW to maximise its impact.
·Collaborate across teams to integrate evidence and insights into product design and user experience.
·Cultivate key external partnerships and manage suppliers to deliver high quality, ethical outcomes.
·Support marketing and sales campaigns and contribute to broader business development goals.
What we’re looking for:
·Proven experience leading successful product development initiatives
·Strong project planning, budget management, and market research skills
·Confident communicator with the ability to influence and collaborate across teams
·Experience managing digital products and external suppliers
·Understanding of procurement processes and user-centred design principles
·Commitment of Living Streets’ mission and values
Closing date: 05/05/2025 (23:59 pm)
Interviews: 15/05/2025
CVs will not be accepted
The client requests no contact from agencies or media sales.
Do you have a passion for working with people and the ability to empathise with others?
About the role
We are looking for a Housing Management Assistant to contribute & provide a safe and welcoming environment for our clients who are going through their individual recovery. Specifically, you will be responsible for the reception area, managing access to the buildings, housekeeping duties, rent collection, repairs management, contributing to inventory management, accurately logging and reporting incidents, and responding to neighbourhood concerns appropriately.
Hither Green Service (Spring Gardens and Hilda House) is a busy, flagship service which provides you with the opportunity to join a specialised and committed team supporting 68, multiple excluded, highly vulnerable adults with complex needs in Lewisham.
About you
You will possess a can-do attitude with self-initiative, capable in responding to a variety of situations, individuals, and groups appropriately, whilst maintaining confidentiality and professional boundaries. Previous experience is not necessary, but a good level of numeracy and literacy will be required as will an understanding of the issues that affect our client group. Most importantly, you will have a genuine desire to improve people's lives.
You will be someone who is keen to be involved in helping people rebuild their lives after experiencing homelessness and can demonstrate the below.
- Understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services; or you may have personal experience of homelessness.
- Experience of managing complex and difficult situations in relation to people and basic strategies to deal with challenging behaviour.
- Excellent communication skills and the ability to work well with others.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 24 April 2025
Interview and assessments on: 19-20 May 2025
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Care & Support Digital Technology Officer
Location: Tottenham Hale, N17 (North London) with ideally 5 days per week in the office
Salary: £34,000 per annum
Closing date for applications: Sunday 27th April
Interviews: Tuesday 6th May, held in person
Do you have a strong background in digital technology within a care and support environment, and are keen to enhance care delivery and streamline operations at an organisation passionate about helping people develop independence and meet their personal goals and aspirations?
Charity People is delighted to be working with a fantastic charity to recruit a Care & Support Digital Technology Officer who will play a pivotal role in bridging the gap between digital innovation and care delivery.
With expertise in both the Care & Support sector and digital technology, the post holder will embed the implementation of the Sona Rostering Time Management system, support the development and rollout of a new Care Planning system, and provide first line support and assistance to the charity's staff and managers. The role requires a collaborative approach to ensure digital solutions streamline operations and enhance care delivery across the organisation.
About the charity
This is a forward-thinking and inclusive charity, working across ten London boroughs to support people with significant support needs to live with dignity and purpose.
The organisation's work is diverse, from supporting people to live independently in their own home and in supported accommodation settings, to providing short breaks and supported holidays.
As Care & Support Digital Technology Officer, your core responsibilities will include:
- Support teams across Care & Support (C&S) Service delivery to make the best use of technology in their work
- Collaborate with the Digital Technology team to design and deliver comprehensive guides for digital tools and systems, including Sona and the Care Planning system
- Assess the digital proficiency of staff and create tailored training plans to bridge skill gaps
- Act as the primary point of contact for C&S staff seeking support with digital tools, ensuring systems are used effectively to enhance care delivery, record-keeping, and operational efficiency
- Assist in testing and validation processes for technological systems to ensure they meet organisational requirements
- Provide first-line support for technical queries, escalating complex issues as needed
- Ensure the Care Planning system works smoothly and that care records are regularly reviewed
- Maintain the Care Planning system and support C&S Managers in auditing and reviewing care records
- Handle basic troubleshooting, resolves common systems' problems, and provides guidance to users on using systems
- Provide support during the migration to Microsoft 365
- Oversee the Digital Inbox, triaging queries for timely resolution or escalation
- Support the day-to-day administration of digital software platforms for C&S
- Participate in data cleansing and migration to maintain accurate and useful datasets
- Assist in refining system requirement specifications to align with C&S needs
- Configure and set up hardware devices for use with digital systems for the C&S services
- Attend regular meetings with Newlon IT to address support tickets related to C&S services
- Develop and update policies, procedures, and training guides to support the effective use of digital technology systems for C&S
- Document recurring issues and create self-help resources, FAQs, and troubleshooting guides
- Work closely with the Digital Technology and C&S teams to ensure systems meet operational and care delivery needs
- Liaise with SaaS providers to address complex queries and support system enhancements
- Build strong working relationships with C&S managers and staff to promote digital adoption and address challenges proactively
We'd love to see applications from individuals with the following skills and experience:
- Proven experience working in a Care & Support environment
- Strong background in digital technology, including implementing and supporting software systems
- Experience of using and integrating attendance management systems such as Sona Rostering Time Management
- Experience training staff and creating training materials for digital systems
- Experience in data cleansing, migration, and modelling activities
- Excellent understanding of care sector requirements, including rostering time-management shifts planning and compliance standards
- Strong IT skills, including proficiency in managing software platforms and troubleshooting technical issues
- Knowledge of system testing, validation, and ongoing maintenance
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users
- Highly organised, with the ability to prioritise tasks and manage time effectively
- Strong problem-solving skills and a proactive mind-set
- Collaborative and adaptable, with a commitment to supporting both technical and care teams
- Attention to detail and commitment to maintaining accurate records
- Willingness to travel between sites and work flexible hours, including occasional evenings or weekends as required
- Understanding of safeguarding responsibilities and commitment to promoting the welfare of vulnerable adults
How to apply
To formally apply we will need a CV and Supporting Statement. If you would like to apply for this role or to have an informal confidential chat, please apply via the link below with a copy of your CV in the first instance or email Alice Wood at Charity People to find out more.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Alice if you require any assistance or adjustment to help ensure the application process works for you.
At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.