Jobs in Eltham

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

The Enhanced Support Service is a multi-disciplinary team who provides person-led, long term support to people experiencing street homelessness and interconnecting needs. People eligible for the service are identified/ referred from The Connection Community (our wider group of service users regularly accessing our day centre). The team have small ‘caseloads’ and support the person from street homelessness to a new home with a community of support.

You will have substantial experience in delivering a person-led, psychologically, gender and culturally informed service to people who are street homeless.  You will be excellent at building and strengthening trust in relationships. You will be a problem solver, with a positive attitude towards change and service development.

You will also have the personal credibility to build confidence in the wider community and across partnerships.  You will be both strength-based and solution-focused, developing and enhancing the relationships with a commitment to embed coproduction into The Connections services.

Salary: £36,159
Closing Date: Monday 19th August
Interview Date: w/c 26th August

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Harris Hill are delighted to be working with an international children’s charity to recruit a Face to Face Fundraising Manager that is responsible for ensuring the successful day-to-day delivery of the face-to-face fundraising programme nationwide.

This programme will reach the hearts and minds of the public, engaging them in the charity’s critical work and inspiring them to donate the essential funds needed to support children in the UK and overseas. Reporting to the Senior Manager, you will provide face to face fundraising and operational expertise in order to deliver effective campaigns.

You key responsibilities will include;

• Driving a successful face to face agency program, ensuring channels are performing against agreed KPIs and target
• Managing budget allocation and optimisation across channels
• Leading on the implementation of the face-to-face compliance and safeguarding programme
• Supporting delivery of our sector leading fundraiser engagement and innovation programme to optimise fundraiser performance and motivation.
• Adapting campaign delivery through a data-led test and learn approach.
• Playing a pivotal role in relationship building with agencies by directly engaging, conducting personal site visits and mystery shops and ensure excellent standards & transparency across all channels.

The successful candidate will have;

• Experience of managing the delivery of end-to-end face-to-face fundraising activity or campaigns and teams.
• An in-depth understanding of the F2F landscape and different agency models.
• Experience of designing and delivering exceptional training to drive engagement and action.
• Experience of effectively managing external partners, such as working with F2F agencies,
• telemarketing agencies and fulfilment agencies.
• Experience of managing large budgets.
• Knowledge and experience of the compliance environment for charity marketing.

This is a hybrid role that requires work from  the central London Head office a minimum of 1 day a week. This role may also require occasional travel across the UK to meet with regional teams.

For more information about this position and next steps please apply here now. Candidates will be considered on a rolling basis so please apply ASAP to avoid disappointment. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Harris Hill are delighted to be working with The National Eczema Society to recruit their new Individual Giving Lead. This is a newly created role as they seek to grow engagement and support from people affected by this condition. They are a relatively small and agile organisation who punch above their weight and have big ambitions.

This charity is dedicated to making life better for people with eczema and their families. In the UK, around 1 in 5 children and 1 in 10 adults live with eczema, so lots of people look to the charity for hope and support. Their mission is to empower people to live well with eczema, to become ‘expert patients’ supported by a charity that puts their needs first. Through growing their research, campaigning and awareness-raising, they are working to improve eczema care now and in the future.

Fundraising underpins all of the charity’s work and is crucial to their success. As Fundraising Lead you will be responsible for driving donations and supporter engagement using personal, story-led communications.

Some key responsibilities will include;

• Managing individual giving activity – including activities such asregular giving, one-off donations and appeals, digital fundraising and payroll giving
• Developing and implementing a supporter engagement programme – create a multi-channel communication programme to optimise supporter retention and deepen engagement
• Leading on supporter appeals - working with other function leads to ensure activity is integrated and optimised
• Managing challenge event activity - including promoting and allocating National Eczema Society Gold Bond places in key events
• General management activities – such as budgeting, planning, strategy development

This would be a great opportunity for an experienced and ambitious fundraiser to take ownership of and drive the future direction of fundraising for this small but mighty charity.

Benefits include;

• Salary £40 - 45,000
• Full-time, permanent
• Hybrid 2 days in the office, 3 from home.
• Office Location- Camden, but soon to move to Central London shared office space.
• Benefits: 25 days holiday, plus additional 3 days over Christmas, plus bank holidays. A flexible, forward-thinking charity, and supportive team, dedicated to your professional development.

The charity will be reviewing appliaiton on a rolling basis, so for more information about this role please apply here now as a consultant will be in touch to discuss further.

Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We are seeking several Individual Giving Fundraisers to join a leading UK hospice charity. The organisation is renowned for the work they do to support and care for people with terminal illnesses. In addition to providing crucial hospice care, they also conduct research into terminal illnesses and campaign for better end of life care and support.

As an Individual Giving Fundraiser, you will be joining the charity’s mass fundraising function, which raises 8 figure sums for the charity every year. We are ideally looking for experienced fundraisers with demonstrable success in managing direct marketing and loyalty campaigns that drive income generation. There are openings available in the Appeals, Regular Giving and Prize Led teams.

This is a superb opportunity to join a leading charity which offers excellent staff progression and learning and development opportunities.

To be successful in the Individual Giving Fundraiser role you will need:

• Experience in an Individual Giving or direct marketing role within fundraising
• Demonstrable success achieving income and expenditure targets
• Excellent communication and stakeholder management skills

Salary: £28,000 - £32,000 (plus London weighting for those eligible)
Contract: Permanent
Location: London (hybrid, remote and flexible working offered)

Deadline for applications: Thursday 22^nd August

If you would like to have an informal discussion, please email your interest along with your CV to [email protected]. 

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner. 
 

Programme Manager (Disability Focus, North and Midlands) 

As this is a regional role, it will be home-based with travel required across region and to London, where Lord's Taverners HQ is based. 

The Lord’s Taverners exist to positively impact the lives of young people facing the challenges of inequality. We work to provide inclusive and impactful cricket programmes, empowering young people with disabilities and from disadvantaged communities to develop the knowledge, skills, capabilities and confidence required to overcome the challenges of inequality, raise their aspirations and reach their potential. 

Lord's Taverners are an evolving and transforming Charity with a heritage of 75 years, with an ambition to impact the lives of more young people than ever before. 

This role will support the management of safe, effective, efficient and impactful delivery and growth of programmes empowering of young people through cricket. 

We are a hugely friendly organisation which supports employees to be their best. Therefore, in return we offer:

• 25 days annual leave + Bank Holidays
• Five additional holiday days between Christmas and New Year
• Two volunteering days
• Pension contribution of 6%
• Group income protection (long-term incapacity pay)
• Eye tests
• Employee Assistance Programme (Health Assured)
• Birthday day off
• Season ticket loan
• Flexible working
• Enhanced maternity and paternity leave pay
• Life assurance (death in service)
• Wellbeing plan

The closing date for applications is Sunday 4th August 2024. 

Note: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Major Donors and Special Events Executive (Maternity cover - 12 months)

The Lord’s Taverners exist to positively impact the lives of young people facing the challenges of inequality. We work to provide inclusive and impactful cricket programmes, empowering young people with disabilities and from disadvantaged communities to develop the knowledge, skills, capabilities and confidence required to overcome the challenges of inequality, raise their aspirations and reach their potential.

This role will provide a high standard of support to the Major Donor and Special Events team with the current and growing event portfolio and colleagues managing major donor relationships.

Lord's Taverners are an evolving and transforming Charity with a heritage of 75 years, with an ambition to impact the lives of more young people than ever before. 

We are a hugely friendly organisation which supports employees to be their best. Therefore, in return we offer:

• 25 days annual leave + Bank Holidays
• Five additional holiday days between Christmas and New Year
• Two volunteering days
• Pension contribution of 6%
• Group income protection (long-term incapacity pay)
• Eye tests
• Employee Assistance Programme (Health Assured)
• Birthday day off
• Season ticket loan
• Flexible working
• Enhanced maternity and paternity leave pay
• Life assurance (death in service)
• Wellbeing plan

The closing date for applications is Monday 5th August 2024 at 6 pm. 

Note: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Imperial’s Regular Giving and Legacy team is seeking a co-ordinator. For this role you will need to show experience of working in a fast paced, target-driven environment. You will bring outstanding written communications skills, along with strong attention to detail and the ability to work with a wide range of individuals.

This role is a great opportunity for a talented administrator who is looking for a starter role in higher education fundraising, with a view to progressing further in the field.

About us

Imperial’s Regular Giving programme seeks philanthropic support up to £25,000 to advance the work of the university. Primarily, the programme focuses on soliciting support from alumni of the university. The Imperial Legacy team raises philanthropic income from alumni and friends who leave the university gifts in their will.

Both programmes raise funds for a variety of projects across the university including bursaries and scholarships, enhancing the student experience and Faculty level support.

Duties and responsibilities

• Act as first contact for all fundraising related queries (by telephone, email, post and in person); liaise across the Division and with Communications and Public Affairs to draft and send appropriate responses.

• Support Regular Giving and Legacy teams with general administrative and office duties such as booking meeting rooms, organising catering and audio visual facilities.

• Provide diary management and PA support to the Head of Regular Giving and Legacy Giving.

• Support the planning and execution of telethon fundraising campaigns, and direct marketing fundraising appeals, including researching and collating case studies

• Maintain the Regular Giving and Legacy team’s budgets. Ensure budgets are adhered to by reconciling accounts on a monthly basis.

Essential requirements

• Experience of working in a proactive, customer-focused environment.

• Outstanding communications (both written and oral) and interpersonal skills. Ability to communicate effectively and concisely with a range of internal and external audiences.

• Excellent organisational skills and time management.

• Methodical approach to work with outstanding attention to detail.

• Ability to work and communicate with colleagues and senior stakeholders at all levels

Further information

This is a full-time open-ended contract, based at the South Kensington campus. For further information please contact Katharine Palmer.

It is anticipated that first round interviews will be held week commencing 9th September 2024.

Hybrid working may be considered for this role.  Staff working in roles that are suitable for hybrid working will normally be expected to work 60% of their time onsite. The opportunity for hybrid working will be discussed at interview.

More information is available on the following web page: Work Location Framework | Administration and support services | Imperial College London

Closing date: 28th August 2024

To apply, please click “Apply Now”.

Role Title: Grants Specialist 

Salary:  Band C - Up to £41,949 P/A

Location: London

Tenure:  Permanent

   

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty.    As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.   

   

    

Are you a keen advocate of women and girls’ rights in emergencies? 

Are you ready to make a significant impact on global development and humanitarian efforts? ? 

Then we'd love to hear from you! 

Join ActionAid UK as a Grants Specialist and be a pivotal force in managing and coordinating donor-funded projects that drive real change. 

As a Grants Specialist, you will oversee a portfolio of large, restricted grants, ensuring effective grant management throughout project cycles. Your role will involve establishing management and reporting schedules, applying quality assurance processes, and building strong relationships with country programme staff. 

You will be responsible for producing inspiring narrative and accurate financial reports, developing compelling case studies, and ensuring seamless communication across our global network. In this role, you will be the go-to person for all grant-related queries, keeping stakeholders updated on progress and challenges. 

Playing a key part in our strategy by improving our grant management systems, designing templates, and delivering training to enhance efficiencies within the team and across the federation. Your innovative approach will help standardise practices and ensure smooth operations, fostering a collaborative and efficient working environment. 

We seek someone with a proven track record in writing high-value fundraising project reports, a strong understanding of international development programmes, and experience in managing large, restricted grants. Your ability to translate technical information into compelling communications and your excellent interpersonal skills will be crucial in this role. 

At ActionAid UK, we value a commitment to our mission, vision, and feminist principles. If you are proactive, detail-oriented, and passionate about driving positive change, we invite you to apply and be part of a dynamic team dedicated to making a difference. Join us and contribute to impactful projects that support the rights and well-being of women and girls worldwide. 

We are seeking someone with skills in international development engaging content, log frame reporting and monitoring and evaluation frameworks.

Apply now and be a catalyst for global transformation.

   

Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer. 

   

Additional Information: 

Diversity, Equality, Inclusion and Belonging: 

Diversity, Inclusion and Belonging are key to our organisational culture.  We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees.  We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities. 

AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role. 

Referencing and Safeguarding: 

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. 

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work. 

Working practices: 

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.   

ActionAid UK has a hybrid working policy for many of our roles.  The requirement will vary from team to team and the responsibilities of individual roles.  As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.”  Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.   

Please note that ActionAid UK does not offer fully remote working options.  We encourage you to discuss hybrid working expectations at interview. 

Recruitment Processes: 

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.   

If we receive a very high response, we may close the vacancy early and will not accept further submissions.  

As Senior Marketing Business Partner your role will be to support the development, delivery and optimisation of the paid marketing strategy across a variety of campaigns at a leading Children’s Charity in the UK. I am especially keen to find someone with senior stakeholder management experience, perhaps coming from an agency background who can manage complex and varied campaigns.

Campaigns will cover marketing, brand, volunteering, and new product development, along with coordinating digital activity including website content and organic social activity.

This is a 9 month FTC, and can be based fully remote in the UK, or from the London office.

As Senior Marketing Business Partner to the wider charity, you will collaborate with stakeholder and partner teams to reach and engage priority audiences, with best-in-class marketing which meets strategic objectives. The team works like an internal strategic agency to the wider charity.

If you have expertise co-ordinating web content and organic social activity I would love to hear from you!

9 months FTC (maternity cover).
Fully home-based/ remote in the UK, OR London (near Shoreditch)- Hybrid.
The salary banding is £32,703 - £37,095pa (home/remote)
OR London office salary £33,866- £39,961 (1 day a week in the office)
Full-time hours
The charity will review applications on a rolling basis. Please get in touch ASAP! I look forward to hearing from you.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Own a portfolio of existing and new relationships, working closely with the Prospect Research Manager, and line manage a team of two. Excellent employee benefits, including 30 days annual leave PLUS bank holidays.

Asthma and Lung UK exists to help people with lung disease. It achieves this by funding vital research into understanding, treating and preventing lung disease. Promoting greater understanding of lung disease and campaigning for positive change in the nation’s lung health and offering services and support so no one has to face it alone.

You’ll join a dynamic organisation as Trusts and Statutory Fundraising Manager, where you’ll take ownership of a trusts and statutory portfolio alongside the Head of Trusts in a team of five. You’ll develop and maintain a pipeline of medium to high donors, focusing on those contributing £50k and managing large accounts of £100k+. This role offers a balance of 60% account management and 40% new business, with ample scope to grow their programmes.

You’ll line manage two: a Trusts Officer and a Trusts and Stewardship Officer,  supporting with their professional development with support from the Head of Trusts and Statutory.

I am looking for someone who can bring fresh ideas, creativity, and a strong voice to a successful team. Enjoy autonomy in your role with the full backing of senior management team. This is an excellent opportunity for a relationship-driven individual who is comfortable engaging with donors and passionate about making a difference to those suffering with asthma.

The position will: 

• Develop and maintain a pipeline of medium to high value donors (£50k+)
• Line manage a Trusts Officer and Trusts and Stewardship Officer with support from Head of Trusts and Statutory
• Account manage key Trusts and Statutory funders, leading on donor care
• Work alongside the prospect research manager to identify and qualify prospects

Ideal skills and experience: 

• Proven track record of securing funding and managing a portfolio of trust and statutory donors at five-figure level
• Ability to create bespoke written proposals and reports for Trust and Statutory supporters
• Excellent relationship-building skills, with the ability to build strong relationships with senior stakeholders
• Proactive and able to work autonomously

Benefits include:

• 30 days annual leave PLUS bank holidays
• 5.5% employer contribution salary
• Health cash plan
• Life assurance (4 x salary)
• Employee assistance programme

Corporate Partnerships Manager – Maternity Cover

Location: South West London (Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Contract: Fixed Term Contract - maternity cover role from September 2024 to June 2025
Job Type: Full time, 35 hours per week
Salary: £38,000 to £41,000 per annum depending on experience.

Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat.
We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year.

Missing People is an independent charity that relies on donations.

THE IMPACT YOU WILL HAVE

As the Corporate Partnerships Manager – Maternity Cover – you will play a vital role in leading and managing your team to build the new business pipeline, build relationships with potential partners, undertake effective and successful proposal writing, ensure quality account management by others, and inspire long-term financial commitment to Missing People.

In addition to new business, you will manage a portfolio of high profile corporate partnership accounts across various sectors, including our rapidly expanding work in the transport industry. Your responsibilities include developing strategic connections, providing excellent stewardship, and expanding relationships with corporate partners and donors. By focusing on enhancing the corporate partner experience, you will drive engagement and help us reach our fundraising goals.

Could you use your Corporate Partnerships fundraising experience to support the charity in its fundraising targets as we expand our efforts in line with our charity strategy, 'From Crisis to Hope'?

ABOUT YOU

You will need to have experience of:

• working a corporate fundraising role, with a proven track record of developing relationships and exceeding fundraising targets;
• developing and monitoring the implementation of fundraising strategies, budgets and operational plans;
• managing people.

You will also have:

• Good networking skills and ability to build relationships with people at all levels;
• Ability to manage high profile people;
• Ability to motivate, enthuse and inspire others;
• Ability to develop and drive forward new projects and initiatives, taking the lead and/or working collaboratively with colleagues;
• Excellent communication skills, both formal and informal, in writing and with presentations.

ABOUT US

Would you like to work for a welcoming, caring organisation which makes a difference to people affected by the issue of missing throughout the UK?

Missing People is a friendly and supportive place to work. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. You will find plenty of scope for personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. We offer a range of enhanced family friendly benefits. We are happy to talk about flexible working in many of our roles.

HOW TO APPLY

If you want to be a lifeline when someone goes missing, click apply to read the full job description, and a letter from the Head of Public Fundraising and Partnerships. We look forward to receiving your application.

Include your CV and a brief covering letter explaining how you would be a good fit for this role.

Closing date: 23:59 on 4th August 2024. We reserve the right to close the vacancy early in the event of a very large number of applications, so Apply Now!
Interviews: 7th, 8th or 9th August 2024

Missing People is 14th on the Sunday Times “100 Best Not-for-profit Organisations to Work for” List 2019 and offers the below benefits:

• 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service*
• Company pension contribution
• Life insurance (3 x salary)*
• Employee Assistance Programme (EAP) including 24/7 support helpline
• Interest-free Season Ticket Loans*
• Additional maternity pay and leave*
• Additional paternity pay*
• Additional sick pay*

 *available after probation period passed

You may have experience in the following: Corporate Fundraiser, Fundraising Manager, Business Development Manager, Corporate New Business Manager, Corporate Partnerships Lead, Corporate Giving, Corporate Fundraising, etc.

REF-215 678

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

The Street Engagement Team is a multi-disciplinary team that provides person-led support to people experiencing street homelessness and interconnecting needs.

A day in this role is never the same – part of it will be spent on the street, offering support to people experiencing homelessness. You might be out with another member of the team, or with one of our specialist health partners like a homeless health nurse, or substance use worker.

You will also be supporting the Enhanced Practitioners with their caseloads day-to-day, responding to ad-hoc outreach referrals, and contributing to the overall running of the team in a duty capacity.

You will have experience in delivering a person-led, psychologically, gender and culturally informed service to people who are street homeless. You will be excellent at building and strengthening trust in relationships. You will be a problem solver, with a positive attitude towards change and service development.

You will also have the personal credibility to build confidence in the wider community and across partnerships.  You will be both strength-based and solution-focused, developing and enhancing the relationships with a commitment to embed coproduction into The Connections services.

Salary: £33,860
Closing Date: Monday 19thAugust
Interview Date: w/c 26th August

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

We are seeking a manager to lead a frontline team, suitable for an experienced people manager who is friendly, kind, and capable of managing a busy workload. The ideal candidate will motivate staff and volunteers, engage with elders, and be solution-focused.

About Katherine Low Settlement

Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.

We run a range of our own community services to support older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.

Katherine Low Settlement’s work with older people

Katherine Low Settlement has worked with older people since its conception in 1924.They are a core part of the community that we continue to work with. We provide, often in partnership, a range of projects and activities for older people including health and wellbeing; creative arts; intergenerational work; connecting people and trips/outings. Our services include an Older People's Lunch Club, Contact Club, T’ai Chi for Elders, exercise and social sessions, and support online.

We work with older people to:

• Encourage active and independent living

• Reduce isolation and loneliness

• Improve well-being and prevent ill-health

• Enable older residents to be dynamic and contributing members of the Wandsworth community.

Role Purpose
We are seeking to recruit a manager to lead a frontline team. This role will suit an experienced people manager who is friendly, kind and able to manage a busy workload. Someone who can motivate staff and volunteers, engage with elders and be solution focused.

Key Responsibilities

• Manage the day to day running of the Elders Core Service as part of the wider Elders Programme. This includes the three day a week lunch club, transport offer and social sessions and one-off activities and trips.
• Lead a team of dedicated part-time paid staff and volunteers. The team members include a cook, support worker, minibus driver and sessional workers such as exercise tutors.
• Work collaboratively with the wider team to provide this “hands on” programme which builds on older people’s strengths and potential.
• Manage the monitoring and evaluation of the project.
• Ensure the programme runs to budget.
• Support the planning of the core programme with Elders members themselves and with the wider team.
• Recruit, assess and support new and existing members (service users)
• Manage waiting lists for the programme
 

Main Duties & Responsibilities

Planning and oversight

• Working with the Head of Programme, ensure that all service output meets KLS’ vision, mission, values and charitable objects and with the Head of Programme, ensure the service meets the programme strategy and KLS’s 5-year strategy.
• Ensure the smooth delivery of core older people's activities throughout the week and organise, plan and promote agreed one-off activities throughout the year in a timely and planned manner.
• Manage the transport offer, including route planning and pick-up schedules of older people to and from KLS’ activities with the Minibus Driver. Ensuring the Minibus Driver maintains records.
• Ensure activity records and registers are kept accurately and up to date as well as case work notes for the core team, completing regular checks on this. We use a Salesforce Database for which training will be given.
• Actively support the social and support needs of our older people as appropriate, including safeguarding issues and being a first contact for compliments and complaints for the service.
• To be part of, and work closely with, the wider elder's team, sharing information regarding elders on a regular basis where appropriate.
• Conduct outreach and support work with older people in the community and on home visits and oversee the case work of the Core Team as well as having a small caseload. This does not involve advice work but is mainly signposting, referral and light advocacy.

Staff and volunteer management

• Take responsibility for the Core Programme. This includes line management of the Outreach and Support Workers, Lunch Club Cook and key relevant social activities workers and volunteers related to the core programme (we do also have a KLS Volunteer Manager who recruits volunteers).
• Ensure performance management and quality systems are used to monitor and evaluate the project’s work, processes and safeguarding.
• Managing individual volunteers as part of the Core Programme Team.

Relationships, comms and networks

• Continue to build and sustain strong relationships with our members.
• Contribute to comms for the service with the Head of Service. Oversee the comms for the Core Programme including the shared service newsletter, activities calendar, annual report and social media platforms.
• Attend meetings as requested on behalf of the Core Programme.
 

Finance

• Manage the project areas to budget, maintain basic financial records as agreed with the Head of Programme – in this instance this is usually a petty cash sheet.

Safeguarding

• Responsible for ensuring adherence to policies and procedures across the core team, ensuring that safeguarding is at the forefront of KLS’ delivery.

Undertake other duties

• Participate in regular management supervision and annual appraisal; help to identify your own job-related development and training needs
• Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS

Skills and Experience

• Experience of working with older people in a community setting
• Experience of line managing a small team in a community setting
• Outstanding interpersonal and communication skills, including communicating with people from a wide range of backgrounds and when working individually or in groups
• Strong multi-tasking skills and time management 
• Ability to work as part of a small team, whilst also working independently
• Experience of monitoring and evaluating projects effectively and ensuring that they are consistently meeting needs
• Understanding and experience of safeguarding, and health & safety in theory and in practice
• Excellent IT skills including MS Office suite and ability to use Internet, email and social media. Database experience would be an advantage (Salesforce) 
• Experience of working with or being a volunteer
• Knowledge of Battersea and Wandsworth
 

Personal Qualities

• Passionate about working with older people and championing their value to the community
• A hands-on, highly motivated individual with considerable drive, energy and a determination to succeed
• Caring and compassionate 
• Dedicated and organised with the ability to work under pressure 
• Able to see the wider picture as strong attention to detail
• Able to take initiative and solve problems
• Trustworthy, non-judgemental, caring and compassionate, proactive, self-motivated and hardworking
• Committed to KLS’s mission, vision and values

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
 

Dates

Closing Date for Applications:  28th July 2024

Interview Date: TBC End of July

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

The Street Engagement Team is a multi-disciplinary team that provides person-led support to people experiencing street homelessness and interconnecting needs.

A day in this role is never the same – part of it will be spent on the street, offering support to people experiencing homelessness. You might be out with another member of the team, or with one of our specialist health partners like a homeless health nurse, or substance use worker. Alongside this element of the role, the rest of your day will be spent intensively supporting a small caseload of people who are isolated from services.

You will have substantial experience in delivering a person-led, psychologically, gender and culturally informed service to people who are street homeless. You will be excellent at building and strengthening trust in relationships. You will be a problem solver, with a positive attitude towards change and service development.

You will also have the personal credibility to build confidence in the wider community and across partnerships.  You will be both strength-based and solution-focused, developing and enhancing the relationships with a commitment to embed coproduction into The Connections services.

Salary: £36,159
Closing Date: Monday 19th August
Interview Date: w/c 26th August

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer