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St Giles Trust, Wrexham, Wrexham (On-site)
£20,280 pa FTE (pro rata 17.5 hours pw)
Posted 1 week ago
WAGGGS, Remote
Dependent on location and experience as a rough guide, a full-time UK-based salary for this role would be circa £30-35k per annum
Posted 1 week ago
hireful, Remote
£39867 - £44297 per annum
Posted 1 week ago
Papyrus Prevention of Young Suicide, Warrington (Hybrid)
£29,269 per annum (Scale SCP 18) progressing by increments to £32,076 per annum (Scale SCP 23)
Posted 1 week ago
Closing in 6 days
Open Doors International, Remote
£38,137 - 50,848 (depending on experience)
Posted 1 week ago Quick Apply
Cutting Edge Sustainability, Remote
£145,000 - £200,000 per year
Posted 1 week ago Quick Apply
Closing in 7 days
LHC Procurement Group, Remote
£62,886 per year
LHC Procurement Group are looking to appoint a Group Social Value Manager
Posted 1 week ago
Closing in 7 days
Vehicles for Change, Remote
£40,000 - £45,000 per year
Chief Executive Officer
Posted 1 week ago Quick Apply
Closing in 4 days
Valued Recruitment, Remote
£40,000 - £43,323 per year
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Understanding Recruitment Ltd, Remote
£40,000 - £60,000 per year
Posted 1 week ago Quick Apply
Page 12 of 21
St Giles Trust
Cardiff (On-site)
Newport, Newport
Swansea, Swansea
Wrexham, Wrexham
£20,280 pa FTE (pro rata 17.5 hours pw)
Part-time (17.5 hours pw)
Contract (Fixed Term Until 31 March 2025)

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Based at one of the Wales offices (Cardiff, Newport, Swansea or Wrexham)

Ref ADM-241

Are you a proactive, efficient and collaborative individual with a proven record of working in services providing administrative support in a busy, pressurised environment?  Do you have experience of working in services which provide support to people who have faced adversity and disadvantage? 

If so, St Giles is looking for a highly motivated Personal Wellbeing Administrator to join our team and provide vital administrative support to teams across one or more contracts awarded by the HMPPS to deliver Personal Wellbeing services in Wales.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.

The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.

The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women’s Services across England and Wales.

About this key role

Our successful candidate will monitor and manage the receipt of referrals from Probation through the Customer Approved System (CAS) ensuring they are successfully assigned to Personal Wellbeing Coaches using the appropriate guidance and process, ensure all inputting is accurate and within agreed timescales, plus provide regular activity reports to the Personal Wellbeing Manager.  You will be the primary point of contact for all enquiries, external and internal to ensure communication channels are clear and effective, while also liaising with external stakeholders (e.g. Prisons), delivery partners, spot purchase providers and other agencies to arrange appointments, referrals, and generally ensure information exchanged is done in a clear, timely and effective manner.

Developing and maintaining an Estates log and diary to ensure the team always have an approved site to meet service users in mandated locations when needed and providing administration for meetings, including bookings, invitations and minute-taking, are also vital duties.

What we are looking for

  • Experience of managing Customer Relationship Management systems, including inputting data and creating reports
  • An understanding of the barriers faced by people with complex and multiple needs
  • Knowledge of Trauma Informed practice and how to apply it in supporting service users
  • Ability to develop and maintain means by which compliance with policy and procedure can be effectively monitored and reported on, including financial expenditure
  • Impressive prioritisation relationship-building and interpersonal abilities
  • First-class communication skills, both verbal and written
  • A flexible, collaborative and professional approach to your work

Please note this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues, In addition to this, they must also undergo HMPPS vetting.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 21st July 2024 @ 23:45                    Interview date: 30th July 2024   

Posted on: 26 June 2024
Closing date: 21 July 2024 at 11:33
Job ref: ADM-241
Tags: Administration,Advice / Information,Social Care / Development,Advocacy