Jobs in East Midlands

Hybrid, within commuting distance of Birmingham, Blackburn, Bradford, Bristol, Doncaster, Liverpool, London or Redcar

About Us

The National Institute of Teaching (NIoT) has an unswerving commitment to high quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system.

Our programmes are designed by teachers and leaders who understand the joys and pressures of school life. We work in collaboration with schools across the country, ensuring that our findings benefit all schools, teachers and leaders.  

We are seeking a motivated and enthusiastic Marketing and Events Coordinator to join our national Partnerships team. The Partnerships team are responsible for the marketing, communication and recruitment of all our programmes nationally, as well as developing our brand, story and sharing our research.  

About the Role

As a growing organisation, we’re in an exciting phase of crafting our voice, expanding our reach, and shaping how we connect with teachers, schools, and the wider education sector. An important part of this work is our presence at events at both a national and local level.

The Marketing & Events Coordinator plays a key role in the Partnerships team in organising and delivering various sector events, from exhibiting at conferences for senior school leaders to the graduation events of our teacher trainees. You'll also provide vital support to the Partnerships managers supporting a mix of marketing and communications campaigns designed to help recruit educators to our professional development programmes and highlight the findings from our in-house research function.

This is a hybrid role, and it is anticipated that the postholder will work on campus one day per fortnight. We offer flexible working and would consider part-time hours for the right candidate.

Key Responsibilities

• Supporting the development and execution of the National Institute of Teaching’s marketing and branding strategies.
• Preparing marketing reports and supporting termly and annual reviews.
• Supporting the creation and management of our marketing and recruitment content.
• Role modelling and supporting best practise use of our internal CRM.
• Supporting internal communication campaigns to effectively distribute key information.
• Leading the project management of partnership events.
• Supported by the PR and Policy Manager, management of the national events strategy including PR event attendance management.
• Collaborating with internal and external stakeholders, including marketing, content and recruitment, to align project objectives and deliverables.
• Collaborating with the Communications Manager and Marketing Managers, ensuring events are promoted as appropriate across our platforms.
• Leading post event evaluations and reporting on event outcomes and key performance indicators.
• To set up, prepare and support events for partnerships, including the drafting of materials, printing, venue booking and on the day assistance.
• Supporting event budget tracking.
• Supporting the overall success of the Partnerships function by engaging in wider recruitment and communications activity as appropriate.

Key Benefits:

• Highly competitive pay and pay progression opportunities.
• Flexible start and end working times.
• Flexible working opportunities, including hybrid working.
• At least 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service.
• Entry to the Local Government Pension Scheme.
• A stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.
• Excellent opportunities to develop your skills and experience and to progress your career.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

For more information and to apply, please visit our vacancies page.

Closing date: 23:59 on 13th April 2025.

This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.

This document is an overview of the role.

Refugee Resettlement Officer M506 

Salary: Grade D (£28,163.00 - £30,060.00 p.a.), pro-rata where applicable

Term: Fixed-term until 31st March 2026, with possibility to extend 

Working Hours: 1 x Full-time position and 1 x Part-time position of 15 hours per week (pattern to be discussed with successful candidate).

Closing date: 14th April 2025

Charnwood Borough Council in Leicestershire is an ambitious and dynamic organisation with a strong focus on supporting communities, looking after the environment, and creating a thriving economy.

We are customer focused, both internally and externally. We are looking for the latest member of the CBC team to deliver our aims and values.

An exciting new opportunity has arisen to join the Refugee Resettlement Team to support refugees resettled across Leicestershire and Rutland.

The role

The Refugee Resettlement Officer will be responsible for providing effective integration and orientation support for individuals and families who have been resettled in the UK. The individuals supported through this service may have complex needs and you will provide practical and emotional support to help them adapt to life across Leicestershire and Rutland. 

So, if you have:

• Experience in delivering a high-quality service supporting positive outcomes for relocated individuals or families who speak English as a second language.
• Excellent problem-solving skills and the ability to use appropriate discretion to address complex situations.
• Ability to manage a demanding case load and to plan and prioritise effectively in order to achieve targets and meet deadlines.
• Ability to work in partnership with external agencies to achieve positive outcomes for vulnerable families.
• Good written communication skills including the ability to produce clear and concise support plans and reports.
• Good knowledge of the statutory framework in relation to safeguarding and an ability to apply this in practice and in day-to-day case work.

Then this role might be for you.

If you have any questions, please contact Emma Moonlight for an informal chat about the role.

Please note that this job requires the post holder to work across the County and Rutland and attend meetings at various different locations.

The successful applicant will be subject to an enhanced DBS check.

Secondments will be considered, please ensure you have your Line Manager’s approval to apply.

What we offer

There are many benefits to working with us. The Council offers generous annual leave of between 22 and 27 days of leave depending on grade and length of service, plus bank holidays; agile working for many roles; opportunities for professional development linked to many roles, and access to the Local Government Pension Scheme.

The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring.

We are a Disability Confident Employer and strive to promote a disability confident culture. To find out more about our Disability Confident commitments including reasonable adjustments and the guaranteed interview scheme please visit our website. 

We have signed the Armed Forces Covenant (AFC) and have achieved the AFC’s Employer Recognition Gold Award.

Colleagues are also actively engaged through our Staff Forum and groups such as our Health and Wellbeing Group and Equality Working Group.

Find out more about this role and who we are by visiting our website. 

Salary: £42,479 per annum pro-rata, rising to £44716 pro-rata after 12 months in London (or £39,290 pro-rata per annum rising to £40,526 pro-rata after 12 months outside of London).

Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.

Closing date: 14th April

Shortlisting date: 17th April

Interviews: 25th April

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

​About the Services and Partnerships directorate

This role sits within the Services and Partnerships team, which includes our Training, Consultancy, Membership, Practical Support and Fundraising and Partnerships teams. As a collective, this team generates significant unrestricted income for NCVO ensuring our vital support of charities across England is sustainable.

​Our Practical Support team provide an essential lifeline to charities, giving guidance and support on issues that affect charities such as Governance, Fundraising, Finance and Volunteer Management.

​Being in the Services and Partnerships team enables us to have sectoral impact, supporting charities to thrive. We strive for sectoral excellence, putting charities and their needs at the centre of what we do.

About the Training and Consultancy team

NCVO is an established and trusted training provider to over 6,000 people each year from across the charity sector and beyond.

We run our training services as a social business, offering cost effective, high-quality learning. Our wide-ranging well-respected portfolio of training aims to give the people working or volunteering for a charity what they need to thrive in their role. Our training also generates significant income for NCVO, playing a vital role in our financial sustainability and allowing us to achieve our mission.

Our training programme has three key strands; open (delivered live online), in-house (delivered online and/or face to face with an organisation on a specific theme) and eLearning. With support and oversight from the Training and Development Manager this role is responsible for the smooth running of the second of these three areas.

About the role

We attract learners from every corner of the country, every type of charity and social purpose organisation. Through our open and bespoke training we are able to make training more affordable and allow a range of charities to access quality training either online or face to face.

To be successful in this role, you’ll bring experience in managing programmes, events, or courses, along with an ability to use technology and learn new systems. Experience with customer management systems for project coordination and reporting will be valuable. 

You’ll be comfortable working in a dynamic environment with changing priorities and will have an understanding of learning priorities for charities alongside a strategic mindset. Above all, you’ll be motivated by delivering excellent support and creating meaningful impact for our learners.

Equity, diversity and inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

​If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance. 

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

Benefits for NCVO employees

​NCVO offers attractive benefits including:

• ​25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• ​the option to purchase or sell up to five more days each year
• ​five days’ volunteering leave (pro rata for part-time staff)
• ​2.5 extra ‘wellbeing’ days off during the year
• ​enhanced pay for sick/maternity/adoption leave
• ​subsidised gym membership
• ​season ticket loan
• ​flexible working, including opportunities to work from home/off site
• ​monthly homeworking allowance for permanent homeworkers
• ​monthly office worker allowance for those who have to work from the office on a daily basis
• ​generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• ​training and development opportunities.
• ​The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• ​24-hour free and confidential employee assistance programme

​We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

The British Heart Foundation (BHF) is looking for a dynamic and proactive Junior Buyer to join our new goods Furniture and Electrical team for BHF Home Stores. This is a fantastic opportunity to support our mission and contribute to the development of new goods within our retail portfolio.

Our award-winning retail division is the largest and most successful charity retailer in the UK with rewarding careers in buying.

As a Junior Buyer, you will play a crucial role in supporting the Buyer and wider team in managing the range life cycle, strategic planning, and product development. You will work closely with suppliers, ensuring product quality and optimising stock availability. 

As a Junior Buyer, your key responsibilities include:

• Strategically planning new goods furniture and electrical ranges for BHF Home stores in conjunction with Buyer, taking responsibility for a key area and presenting to senior retail management.
• Negotiating pricing, production, display, packaging and product detail 
• Maintaining relationships with existing suppliers and sourcing new suppliers 
• Communicating with suppliers to drive the critical path and optimise stock 
• Working closely with the merchandising team to interpret sales history and analysis to support the buying strategy
• Reducing costs and improving quality of supply
• Achieving budgeted sales and margin for specific product category 
• Maintaining the range plan and relevant documentation and systems
• Analysing consumer buying patterns and successfully predicting future trends
• Comparative shop reports, market research and identifying product trends
• Field liaison to gauge sales feedback and range balance alongside donated goods
• Communicating display guidelines and product information to the field teams
• Supporting the Buyer and wider team with administrative tasks 
• Training and mentoring junior staff
• Maintaining a high level of QA awareness specific to product category

In this position you'll collaborate closely with multiple internal and external stakeholders including UK suppliers, Marketing, Merchandising and store field teams.

About you 

We are looking for someone with previous experience as junior buyer or assistant buyer in a Retail Head Office environment. 

You should have excellent negotiation and communication skills, a proven track record of success in buying goods, and a passion for retail, especially within the charity sector. 

To succeed in this role you will:

• Proven track record of success in buying, product development, range planning and margin enhancement in a retail environment.
• Excellent negotiation and communication skills
• Strong commercial acumen and a keen eye for product
• Ability to build strong relationships with internal and external stakeholders
• Great organisational skills, attention to detail and ability to prioritise a busy workload
• A proactive attitude with an ability to think on your feet and problem solve whilst meeting tight deadlines and achieving targets
• A passion for Retail, especially within the Charity sector
• Ability to manage, motivate and develop direct reports
• IT proficiency in MS Office (Word, Excel and PowerPoint & SharePoint

Line management experience and working in retail shops would be beneficial. In return you get the chance to join a talented team that works on exciting projects that really make a difference.

Working arrangements

This is a blended role, where your work will be dual located between your home and our Northampton office (NN1 2BN).

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.

How to apply

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below to be redirected ro our career site. 

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

Our Mission: A Better End of Life for Everyone
In the next five years, we're committed to closing the gap for those missing out on the end-of-life care and support they need. We'll achieve this through:
- Expanding and transforming direct care and support
- Delivering practical, accessible information and guidance
- Leading the way in shaping end-of-life experiences

Your Role in Our Vision
Are you passionate about e-commerce and looking for an exciting opportunity to grow digital sales within a fast paced online retail environment? We are seeking a highly motivated and detail oriented eBay Marketplace Assistant to join our dynamic team.
The role is based in our Bedford Marie Curie retail store, where you will be working with a small friendly team of staff and Volunteers.
If you are ready to take on a rewarding role that will make a significant impact on our eBay sales and customer service we would love to hear from you.

You will be responsible for:
- Responsible for the Ebay and sorting operation and overseeing the day to day operation of the site
- Create, optimize and maintain eBay product listings with engaging descriptions, high quality images and competitive pricing
- Monitor and manage inventory levels, ensuring timely restocking and efficient order fulfilment
- Handle customer enquiries, resolve issues and ensure excellent customer service

Key Criteria:
- Previous Retail Experience including buying and selling on Ebay
- Experience working in a customer service environment
- Ability to maximising marketplace sales via Ebay and online sites
- A high competency of IT skills is required including MS Office, with the ability to present high quality and creative listings of online products.

Application & Interview Process
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: xxx. We encourage early applications as we will be conducting screenings in advance of the deadline.

Application deadline: 15th April 2025
Salary: £12,492.48 per annum
Contract: Part time 21 hours per week, Fixed term contract, 6 months
Based: Bedford Retail Store

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments.

We are looking for a compassionate, proactive, experienced, and professionally registered nurse to evolve our support services and provide excellent, specialist care for families affected by Sudden Unexplained Death in Childhood (SUDC).

SUDC UK has a small, warm, passionate and impactful team who currently support families facing the sudden death of a child between 1-18 years, with no clear explanation for their child’s death. 

Currently, the charity’s co-founder and CEO delivers services in collaboration with our affiliate organisation, the SUDC Foundation (based in the U.S). This new role will evolve SUDC UK’s direct support services by delivering an expanded, evidence-based SUDC UK pathway of exceptional care for registered families. 

The role will include providing 1-1 supportive zoom calls for information and guidance, case advocacy requiring collaboration and relationship building with professionals like Coroner’s officers and paediatricians, signposting, referrals and collaboration with other organisations, a family peer connection program, family events, service review and continuous improvement. 

Are you passionate about working with children and young people, supporting them and their families who are victims of, or vulnerable to abuse through exploitation. We are looking for someone who is committed to making a difference to young people's lives, who is approachable, resilient and have the ability to build and maintain positive relationships with young people and their families, enabling them to make positive changes to their situations.
Our exploitation project workers work directly with children and young people who are survivors of abuse/ vulnerable to abuse through sexual and criminal exploitation. We also work with parents/ carers providing bespoke packages of support to help raise their knowledge and understanding of exploitation as well providing strategies which helps them to feel more confident in supporting and protecting their children. 
If you want to join a team who are resolute and inspired to making a difference to the lives of young people, then this role is for you. We are seeking to appoint a highly motivated individual to join our Warwickshire Base Exploitation Service.

Although this contract has a permanent status, please be aware that this post is subject to funding currently to 31 March 2026 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31 March 2026

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

As an experienced Executive Assistant at the Motor Neurone Disease (MND) Association, you will play a pivotal role in driving the efficiency and impact of our Executive Leadership Team. We are seeking an accomplished EA who thrives in high-level executive support, with a proven track record of delivering exceptional administrative, operational, and strategic assistance at the Director level.

In this role, you will provide seamless, proactive, and high-calibre support, ensuring our directors can focus on delivering the Association's mission and objectives. You will work closely with internal and external stakeholders, anticipating needs, managing competing priorities, and representing our Directors with professionalism and discretion.

This role requires exceptional organisational, communication, and problem-solving skills, alongside the ability to work autonomously in a fast-paced and evolving environment. As part of our newly formed Executive Leadership Team, we need a highly capable, energetic, and strategic-thinking EA to help the MND Association reach our full potential to support the MND community.

Key Responsibilities:

• Managing Directors diaries, prioritising meetings, maintain action logs, track key deadlines, and support effective work planning. making effective decisions without director's input.

• Manage and respond to correspondence on behalf of the Directors, ensuring timely and appropriate communication.

• Co-ordinate and provide full administrative support for Board, Trustees and Committee meetings, including agenda preparation, taking minutes/action points as agreed, monitoring and following up on agreed actions prior to the next scheduled meeting.

• To lead on the collation, analysis, drafting and formatting of regular reports, dashboards and management information related to directorate and strategic performance.

• Ensuring that Heads of Department and other contributors are aware of, and meet, all deadlines.

• Manage supplier contracts, ensuring cost-effective procurement of services, processing of invoices.

• Working in unison with other Executive Assistants ensuring support across the team of Directors at times of holiday and any other absence.

• Ensuring that Directors are prepared and best able to represent the Association when attending external meetings and other events, managing all travel and other logistical arrangements.

About You:

• Proven experience in high-level administration, at Director and/or Board level.

• Significant experience supporting a senior executive as an Executive Assistant.

• Highly organised with strong self-management skills and the ability to work on own initiative to prioritise own workload to meet deadlines

• Exceptional organisational skills and the ability to manage multiple priorities effectively.

• Excellent written and verbal communication skills, with the confidence to engage senior stakeholders and the ability to produce high-quality work under tight deadlines.

• Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

• Ability to adapt positively to change, highly resourceful, self-motivated, with strong emotional intelligence and a positive and proactive approach to work.

• Proven experience of working in a confidential environment and with confidential and sensitive information.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 2 days per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Proven previous experience as an Executive Assistant working proactively at Director/Board level.
• Demonstrate experience of proposing solutions on behalf of directors or senior managers making decisions on behalf of the director and thinking through decisions to conclusion.
• Excellent organisational and problem-solving skills with the ability to multitask with competing priorities and deadlines.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

If you are a proactive, highly skilled Executive Assistant looking for a meaningful role where you can make a real impact, we would love to hear from you. Join us in supporting our Executive Leadership Team and helping the MND Association achieve its vital mission. Apply now and be part of a dynamic team making a difference for the MND community.

About The Role

At Alzheimer’s Society we are nothing without the incredible support we receive from the public. As a result of this, our Supporter Engagement team are absolutely vital in delivering tailored support and advice to our supporters and to the public. The team are the driving force behind building meaningful relationships with our supporters and team members are empowered to deliver bespoke conversations across phone, emails and social media, both inbound and outbound. The team are dedicated, hard working and fast paced with a passion for getting things right the first time.

The team manages a high volume of interactions and support is second to none. We pride ourselves on having an open communication style between all members of the team so that help is available for you to be successful in your role.

As a Supporter Engagement Advisor you will be the first point of contact delivering an excellent supporter experience to members of the public and Alzheimer’s Society’s supporters. Through answering queries and proactively delivering exceptional levels of stewardship, you will build relationships and inspire supporters and potential supporters about our work, whilst maintaining accurate system records that reflect and enhance the supporter experience.
 
This is a homeworking role, but you may be required to travel to attend meetings, events and team-days, so you must reside in the UK, have the correct right to work documents to work in the UK and be comfortable/willing to travel to our offices (London or Birmingham) if/when required.

About you

- Excellent verbal and written communication skills and the ability to liaise with a diverse range of stakeholders.
- A good understanding and experience on using databases and communication systems
- Ability to demonstrate compassion and empathy as you will be responding to supporters and members of the public who need different levels of support.
- Ability to be flexible, demonstrating your ability to shift your approach in an appropriate, respectful and supportive manner to help those affected by dementia.
- Ability to form and maintain strong and long-lasting relationships with our internal stakeholders and our supporters.
- Be comfortable in contributing to discussions around continuous improvement as we have a team of people who are all passionate about improving processes so that our supporters have the best experience.

We encourage creativity and seek people that want to influence how we do things and take pride in being part of a team that excels.

This is a key role within the Engagement Directorate at Blind Veterans UK as we are working through a new strategy which ensures we become data and insight led and put our audiences at the centre of all our communication. This presents an excellent opportunity for you to help revolutionise how Blind Veterans UK conducts data selections and to play a key role in producing actionable insights as we seek to increase the sophistication of our marketing activity and deliver an excellent supporter experience.

You will be responsible for the accurate and timely delivery of complex database extracts from Raiser’s Edge using FastStats, ensuring all data selections are delivered to a high standard for communications to Blind Veteran UK supporters. This includes ensuring data selections are scheduled, developed, tested and checked, and delivered in accordance with the agreed brief and deadlines. The critical element to this role is developing a campaign planning process that embeds a test and learn culture and drives innovation and improvement in our communications.

You will work with the Insight Manager and wider Engagement (fundraising and Comms & Marketing) Team to implement journeys and automations to improve second gift rates and drive sustainable income.

As well as leading on data selections, you will manage the insight planning and request project boards, working with the Insight Manager to respond to both ad-hoc insight requests and longer term insight projects.

Main duties and responsibilities of the role - what you'll be doing:

• Lead on data selections. Responsible for ensuring all data selections are produced in an accurate, consistent and timely fashion, in accordance with agreed data selection briefs and deadlines.
• Manage the scheduling of delivering data selections to ensure there is clarity on what data selections are upcoming, to manage any potential clashes and to plan and prioritise the workload.
• Develop an excellent process and structure for delivering data selections that guarantees their consistency and accuracy.
• Work with stakeholders to ensure data selection briefs are completed correctly, definitions are clarified, and the final selection meets the criteria outlined in the brief.
• Work with the Insight Manager to identify insight-driven recommendations for campaign planning, and to ensure testing within data selections is valid and robust.
• Attend end of campaign meetings, and lead on the presentation of results and test outcomes and feedback on process improvements.
• Work with the Insight Manager to drive forward innovations in data selections, such as using propensity models to identify the right supporters to communicate with.
• Continually seek to improve the data selection process with the aim of automating and streamlining to improve the accuracy of selections.
• Lead on the implementation of a campaign planning process focussed on driving improvement in selection results through data-informed decision-making.
• Play a leading role in the planning of the calendar to manage communication activities.
• Work with the Insight Manager and Data Management functions to ensure the necessary data is being captured and is accurate, to enable campaign analysis to be conducted.
• Work with 3rd parties to ensure the timely and secure transfer of data selection files.
• Build and monitor supporter journeys for all data cohorts, improving the process based on findings.
• Send email communications, including testing and implementation of dynamic content.
• Manage the insight request project boards, assist in responding to ad-hoc insight requests and work with the Insight Manager on larger insight projects.

About Blind Veterans UK

At Blind Veterans UK, we are here to support anyone who has served in the Armed Forces or National Service, and who is now living with significant sight loss. We provide veterans with rehabilitation, training, practical advice and emotional support.

We’re a transformational team that believes every vision-impaired veteran should be able to lead the life they choose. We help blind ex-service people of every generation – and since 1915, we’ve provided support to tens of thousands of vision-impaired veterans.

Together we can help rebuild blind veterans’ lives after sight loss. Away from isolation and towards a life of fulfilment and happiness.

Position: Data Selections & Insight Analyst

Reports to: Insight Manager

Location: Remote working. We have an office in Queen Square, London, for those who wish to come into the office.

Hours: 35 hours per week (full-time)

Salary: £35,000–£37,000 per annum

25 days annual leave (not including bank holidays)

To apply please submit a CV and a covering letter outlining your relevant skills and motivation.

Closing date:  11th April 2025

Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.

35 hours per week
£30,550 per year
Remote
Are you passionate about making a difference in the lives of people affected by sight loss?

We are looking for a dedicated Counselling Team Leader to join our Eye Care Support Services team. In this role, you will provide high-quality, time-limited counselling and emotional support over the telephone and online. You will also lead and manage a team of counsellors and volunteer counsellors, ensuring they deliver exceptional service to our clients.

Key Responsibilities:

• Provide telephone and online counselling to clients affected by sight loss, adhering to the British Association for Counselling and Psychotherapy (BACP) ethical framework.
• Manage and support Sight Loss Team Counsellors, including recruitment and line management.
• Offer accurate and accessible information to clients about available services, empowering them to make informed decisions.
• Develop and improve the range and quality of information regarding emotional support and counselling services.
• Manage a caseload of clients, ensuring referral waiting times are well managed.
• Develop links with other professionals and respond to enquiries about emotional support services.
• Lead the development and support of our volunteer counsellors, including recruitment and regular support.
• Deliver training and workshops to other professionals.
• Participate in service development, monitoring, and evaluation.

Qualifications Required:

• A recognised 3-year Diploma level Counselling qualification or equivalent.
• Registration on a PSA recognised register. Membership of the British Association of Counselling and Psychotherapy and adherence to its Ethical Framework for Good Practice or equivalent with another recognised professional body.

Skills and Experience Required:

• Knowledge of a range of counselling approaches and types of service.
• Experience in delivering effective telephone and online counselling within a time-limited framework.
• Experience in managing counsellors and volunteer counsellors within an organisational setting.
• Experience in maintaining information systems that provide relevant and accurate information.

What We Offer

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

For more information on our available benefits, please visit our .

How to Apply

If you'd like to apply for this opportunity, please apply online, uploading your CV and supporting statement, telling us how you meet the essential criteria in the person specification.

Join us in making a positive impact on the lives of people affected by sight loss. Apply now to become our Counselling Team Leader and be part of a dedicated team committed to providing exceptional support and care.

An amazing organisation doing great work, this is a fantastic opportunity to join the small, effective team as Digital Manager where you will play a vital role in driving and managing the delivery of the organisation's digital transformation strategy, working with key stakeholders to enhance digital tools.

Charity People is delighted to be partnering with this fantastic organisation to recruit a Digital Manager to join their team.

Holding the core belief that giving everyone a voice will lead to a more equal society, the organisation designs and delivers innovative and impactful training for charities so that they can communicate most effectively to support their communities and drive social change. At the same time, the organisation works with under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors.

Digital Manager

Contract: One year fixed term contract with potential to extend

Salary: £32,000 - £36,000 dependent on experience (pro rata if part-time)

Location: Remote with monthly travel to Central London around once a month, travel is paid for by the organisation

Hours: Full-time or part-time options available (35 hours per week or 28 hours minimum - pro rata)

Closing date for applications: Monday 14th April

Interviews: First stage interviews will be held week commencing 21st April with second round held end of the week

This is a great opportunity for a highly motivated individual, with relevant experience of managing digital projects including ideally Salesforce and WordPress, to join a purpose-led charity that is ambitious about using digital tools and technology to achieve greater social impact.

Core responsibilities within your role will be to:

• CRM management: Oversee the day-to-day management of the organisation's Salesforce CRM system, ensuring data integrity and optimisation for fundraising, communications and stakeholder engagement

• Website Management: Manage the organisation's website (built on WordPress), ensuring it is updated, functional, accessible, optimised for performance, SEO and user experience

• Digital strategy: Contribute to the development of the organisation's digital strategy to enhance user engagement, improve platform performance and support the organisation's overall goals
• Stakeholder coordination: Work closely with internal teams to understand their digital needs and translate them into actionable digital strategies. Communicate effectively with external partners, agencies, and stakeholders to ensure smooth project delivery
• Support management of programme data: Support data-driven programme design, delivery and measurement of impact across programmes and services through digital solutions, data collection and analysis
• Analytics and impact measurement: Configure analytics tools (e.g., GA4, Salesforce Analytics) to track the performance of digital marketing channels and provide actionable insights to the Marcomms team for campaign optimisation and stakeholder reporting

• Agency management: Coordinate with external website and CRM agencies, ensuring timely delivery of projects, troubleshooting and alignment with organisational objectives
• Line management: Manage the Digital Coordinator, providing guidance, support and performance management to ensure effective delivery of digital priorities

We would love to hear from you if you have the following skills and experience:

• Proven experience with CRM systems (ideally Salesforce), including customising workflows, reports and integrations
• Hands-on experience managing websites (ideally using WordPress), including familiarity with plugins, SEO best practices and web analytics
• Demonstrable experience of working with external agencies to manage website and CRM development
• Excellent communication skills, both written and verbal; able to work effectively with internal teams and external partners
• Strong project management skills; able to juggle multiple priorities and deliver projects on time and within tight budgets
• A good understanding of how digital infrastructure can support the monitoring and evaluation of programmes through data collection and analysis
• Experience of interrogating data to generate actionable insights and drive decision making

We're particularly interested to receive applications from candidates who have the below, although this is in no way essential:

• Knowledge of digital marketing techniques, including email marketing, social media, and Google Analytics
• Line management experience, with the ability to motivate and develop others
• Ideally, experience in the charity or non-profit sector

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

About Moseley Community Development Trust (Moseley CDT):

Moseley CDT is an independent charity dedicated to improving the neighbourhood through social, economic, and environmental initiatives. We are a community-led organisation that develops practical solutions to local issues, supporting residents, businesses, and charities.

Our core values:

• Inclusion: Ensuring our services benefit all communities.
• Positive Innovation: Encouraging creative problem-solving.
• Collaboration: Building strong partnerships for shared goals.

Role Overview:

The Communications Officer will develop and implement strategies to raise awareness of Moseley CDT’s work, engage the community, and enhance our digital presence. This role requires creativity, project management skills, and the ability to work both independently and collaboratively.

Key Responsibilities:

Digital Marketing & Social Media:

• Manage and update the Moseley CDT website with engaging and accessible content.
• Develop and implement a social media strategy across platforms incl. Facebook and Instagram.
• Create high-quality visual and written content, including graphics and short videos.
• Use scheduling tools to plan social media campaigns and track engagement.
• Analyse digital marketing performance and suggest improvements.

Content Creation & Brand Management:

• Develop compelling storytelling content, case studies, and campaign materials.
• Design digital and print materials using Canva, Adobe Creative Suite, or similar tools.
• Ensure all communications align with Moseley CDT’s brand identity (currently in development)
• Collaborate with stakeholders to source and share relevant content.

Public Relations & Stakeholder Communications:

• Support the creation of a weekly newsletter.
• Maintain relationships with local partners and key stakeholders.
• Respond to enquiries from the public, media, and community members.

Person Specification:

Essential Skills & Experience:

• Strong writing skills, adaptable to different audiences.
• Experience managing social media, scheduling, and analytics.
• Basic design/editing skills (Adobe Creative Suite, Canva, or similar).
• Experience updating websites (WordPress).
• Ability to manage multiple projects and meet deadlines.
• Excellent attention to detail and organisational skills.
• Strong interpersonal skills and teamwork.
• Commitment to Moseley CDT’s values and mission.

Desirable Skills & Experience:

• Experience creating and editing video/audio content.
• Familiarity with email marketing (Mailchimp).
• Knowledge of analytics tools for engagement tracking.
• Understanding of GDPR compliance and ethical communications.
• Experience in community engagement or charity communications.

We encourage applicants who meet most, but not necessarily all criteria to apply. This role is ideal for a proactive and creative communications professional passionate about community development and making an impact through effective storytelling and digital engagement - reach out if you're interested!

Job purpose

To support and deliver effective communications, including marketing and digital engagement activities, which raise awareness of Dementia Carers Count and foster connections with our community of carers, campaigners and donors. Your work will help us reach and support more carers, raise funds and campaign for changes which will ensure that no dementia carer feels isolated, invisible or alone. 

Key responsibilities  

•Understand our cause, linked issues, and how these are publicly perceived 

•Horizon scan to spot social and news trends as well as potential influencer targets 

•Manage our social platforms, keeping abreast of media and public zeitgeist about our cause and related issues. You will design and deliver paid advertising campaigns and monitor, respond, share, engage, comment on posts, according to our guidelines and with responsibility for reputation management 

•Share audience insights with colleagues to ensure effective stewardship of all our defined audiences 

•Support development of media relationships. You will curate press and media lists and respond to media queries, with shared out of hours responsibility.

•Draft statements and press releases and pitch ideas for articles and features, developing copy as needed and tracking coverage 

•Support user-led story telling as part of content creation, including interviewing carers about their experiences and identifying opportunities to share carers’ voices in our materials 

•Draft website copy and develop assets for digital use and printed materials which communicate our key messages and brand and which support specific campaigns 

•Review and monitor evaluation and reporting metrics to provide regular and campaign-based management information relating to the success of digital and media activity 

•Support effective cross-organisational internal communication 

•Adhere to all relevant legislative and regulatory obligations relating to marketing, digital and communications 

•Carry out other duties commensurate with this post as requested.