Jobs in Ealing
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our partner is a leading global organisation advocating for human rights and freedom. They are seeking a Senior Finance Business partner, to manage a portfolio of growing programmes, and support in strengthening their controls, processes and systems.
Responsibilities
- Support the team as they go through a new system implementation and automation.
- Develop and maintain a strong control environment, and processes, and support in the strengthening and improvement of finance systems and processes.
- Management of finance business partners, who are working with the programmes team on the financial management of grants and global projects, and providing oversight for cross-programmatic donors.
- Providing oversight and ensuring the timely reporting of financials including budgets, forecasts and variance analysis, and donor reporting
- Prepare and present financial reports for the senior leadership team, and to the programmes managers to support in programme decision making.
- Undertake other responsibilities as required
Requirements
- Experienced CCAB qualified accountant, with experience of developing and strengthening processes and controls, and in programme accounting, cost allocation & recovery and donor reporting within an international charity.
- Strong systems and IT skills. Expereince of SAP is highly desirable.
- Strong analytical and problem solving skills.
- Demonstrable experience of managing staff.
- Strong communication and team working skills – able to work effectively with finance and non-finance staff in the UK, and overseas.
This is a permanent role, with the candidate expected to be office-based in London at least 2 days/week. This role is only open to candidates with the right to work in the UK without requiring sponsorship.
Thank you!
Job Title: Referral Co-ordinator, Newham
Salary: £9,956 Actual (£24,890 FTE)
Working Hours: 14 hours Per week (to include
End of Contract:31st March 2025 (extension subject to funding)
Location: Newham office based with some home working
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, health inequalities, feeding difficulties or poor mental health.
This postholder is the first contact for referrals made into a perinatal programme supporting migrant marginalised women who experience many barriers to accessing maternity care. The role requires excellent communication and the ability to be sensitive, patient and non-judgmental. Responsible for managing an empathetic, integrated and person centred experience for women referred for perinatal support.
Responsible for converting referrals into impactful support, keeping them informed by building rapport, sharing information about the project, providing resources and service details, maintaining ongoing effective communication as required, liaising with health professionals to ensure a joined up approach to service user wellbeing. Keeping referrers and project website up-to-date with service provision, documenting referral procedures and assisting with the sourcing and coordination of baby bundles for clients.
NCT is a charity committed to social justice and Equity and Diversity, believing inclusion is everyone’s responsibility. We believe we all have a collective responsibility to demonstrate our commitment to celebrate diversity, challenge inequality and build an inclusive workforce and environment, so all our people can thrive, and we can best represent and meet the needs of the pregnant women, new parents, families, and communities we serve.
This role is based in a Newham office with some home working
About the Role
Some of the key responsibilities of the role include:
- Making contact with women referred into the perinatal programme, using interpreters as required, sharing information about the service, answering questions and inviting them to attend scheduled groups where further support is offered. Communicating with other team members for support as required.
- Liaising with local health professionals and referrers to maintain strong relationships and clear referral pathways, responding to referrals, keeping referrers up-to-date and ensuring they have a clear understanding of the programme and can make appropriate referrals.
- Ensure all referrals and actions are logged onto the case management software, maintaining activity on the system by regularly inputting data and updating client notes.
- Administrative tasks, including the monitoring of the project email inbox, keeping the project website up to date, managing shared spreadsheets ensuring they’re up-to-date and assisting with the sourcing and coordination of baby bundles for clients
You must have excellent communication skills and be able to build relationships and create a rapport with a wide range of people easily, providing non-judgmental, sensitive communication with clients, using patience and active listening skills. You must be able to confidently prioritise your own work, be highly organised and able to work independently.
The role is 14 hours per week which will need to be worked over a minimum of three working days, one being either a Monday or Wednesday. This is largely a community-based role, working from a project office with some home working.
About you
- Have excellent communication skills and be able to build relationships and create a rapport with a wide range of people. Providing non-judgmental, sensitive communication with clients with patience and active listening skills.
- Have experience of supporting and/or working within marginalised or vulnerable communities and understanding the challenges they face.
- Have resilience when hearing people sharing emotionally difficult circumstances
- Good IT and database skills and excellent attention to detail
If so, please read the job description via our website.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date: 29/10/2024
Interviews: Friday 8th November 2024 in person in Newham
Interview format: Will be in person at a venue within Newham. The interview will be a mixture of open and competency-based questions, including a basic IT test.
The client requests no contact from agencies or media sales.
Thank you!
We are looking for an Interim Strategic Partnerships Manager for a maternity contract to start in December, to join an incredible social welfare charity to lead on the development of strategic partnerships with charities, non-profits and other organisations in the income maximisation sector.
This is a hybrid role with once a week in the London office.
The Charity
A passionate and collaborative social welfare charity, dedicated to providing essential information and needed support to those seeking help.
You will be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including Enhanced pay and leave provisions for maternity, paternity and adoption leave, Healthcare and flexible working options.
The Role
Increase the reach and impact of the information programmes (IP) products and services.
In collaboration with Philanthropy & Partnerships and fundraising leads, develop and deploy a rate card for service charges.
Support, empower and motivate the Information Programmes Partnerships team.
Work with partners linked the charity to encourage use of, and trust in information tools, so that they can work more effectively with the communities in those areas.
The Candidate
Significant experience in partnership development, fundraising, or business development in the non-profit sector.
Demonstrated experience of managing a team.
Experience of developing and implementing successful partnership business strategies and plans.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Thank you!
Location: Hybrid - linked to one of our offices in London, Birmingham or based in NI, Scotland or Wales
Directorate: Delivery and Investment
Who We Are
UnLtd is the leading provider of support to social entrepreneurs in the UK and offers the largest such network in the world. Our mission is to find social entrepreneurs with bold solutions to today’s challenges. Through funding and support, we help them to realise their potential and creating lasting change.
UnLtd’s vision is a future where enterprising people are transforming our world for good. To enable this, we are committed to developing an eco-system of support to make it easier for those who need help to find it.
UnLtd values diversity and is committed to inclusion and understanding intersectionality. These are more than just buzz words for us. They’re principles guiding how we build our teams, support leaders, empower social entrepreneurs and create an organisation that’s the right fit for every person.
To support an inclusive environment where employees feel empowered to share their lived experiences and ideas, we have embedded an equity and inclusion group within UnLtd giving us a wide range of different perspectives in our work to help us see what is most needed in society. We are particularly keen to hear from those who identify as Black, Asian or Minority Ethnic, LGBTQIA, people who are disabled, those with learning differences, those with caring responsibilities, from a less advantaged socioeconomic background as well as any other under-represented group in our workforce.
About the Role
Over the past 7 years, UnLtd have developed and built an investment offer for social purpose organisations. This has included the development and full deployment of two investment funds - UnLtd Impact Fund, and the Thrive Fund. We launched our third investment fund in partnership with Big Issue Invest in December 2022. The Growth Impact Fund is currently a £10m fund focussed on providing capital for diverse-led social purpose organisations.
Reporting into the Director of Delivery & Investment, this person would be responsible and accountable for our investment work across UnLtd. This includes the management of the previously deployed funds as well as management of UnLtd’s role in the delivery of the Growth Impact Fund, specifically the management of the pre and post investment support and the management of our portfolio of investees.
This is a significant role for UnLtd. It requires experience of working on and in an investment fund, managing a complex and ever-changing investment portfolio, as well as the ability to manage a team, and a high-level strategic partnership with Big Issue Invest.
We particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQIA and from different socio-economic and educational backgrounds.
- Application Closing Date:28th October 2024
- Interview:
- 1st round – w/c 4th November
- 2nd round – w/c 11th November
UnLtd is committed to offering employment opportunities for people with criminal convictions. As a result, we will only ask you about any criminal convictions at initial offer stage. Your information will be treated fairly and confidentially and will not automatically exclude you from the role that you have applied for.
The process of recruitment at Unltd is the sift recruitment: When we are shortlisting, some parts of your information shall be restricted from the hiring managers as we only intend to focus on your skills and abilities for the role.
Thank you!
Assistant Building Maintenance Operative
We are looking for an Assistant Building Maintenance Operative to join the team.
The organisation is an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination.
Position: VAC0104 Assistant Building Maintenance Operative
Location: London (hybrid working considered after probation period)
Hours: Full-time, 35 hours per week
Salary: £25,323.47 pa plus travel to work allowance up to £3700 pa
Contract: Permanent
Benefits: Contributory Pension Scheme; Generous Travel to work Allowance 25 days annual leave plus 8 Bank Holidays per annum, Café discount.
Closing Date: 1st November 2024
About the Role
The International Business Administration Department/Facilities Management Section is looking for a full time Assistant Building Maintenance Operative/Porter to provide support to the team. This dynamic role serves the greater IHQ building and requires a significant degree of confidentiality.
The successful candidate will work within the FM team to coordinate and support various Facilities Management tasks, including, but not limited to, small maintenance tasks, conference room set-ups, desk moves and general post room duties.
About You
The ideal candidate will have:
- Strong customer service skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Good organizational and time management skills
- Previous experience in event planning or similar (preferred)
- Previous experience in a customer service or administrative role (preferred)
You must be in sympathy with the aims and objectives of the organisation.
If you feel you have the necessary experience and would like to join the team, apply today! You will be redirected to the charity’s website where you will need to complete their online application process, please note CVs will not be accepted.
Other roles you may have experience with could include Building Maintenance, Building Maintenance Officer, Building Maintenance Assistant, Building Maintenance Administrator, Events Planner, Events Planning, Customer Service Officer, Administration, Administrator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Aspire is seeking an experienced Event Manager for its flagship Aspire Channel Swim event during a maternity cover period. The Aspire Channel Swim was launched in 1999 and was one of the first mass participation swim events in the UK. The role represents a fantastic opportunity for a marketing and events professional who is passionate about making a difference while showcasing their skills in managing large-scale fundraising events.
We are looking for someone to oversee the planning, execution, and marketing of the event, ensuring smooth delivery and participant engagement. You will have the right skills to create and implement an engaging marketing strategy to drive awareness and participation across the UK, with a focus on digital and social platforms. The successful candidate will be expected to build and manage relationships with key stakeholders, including leisure service providers, JustGiving, and external agencies to enhance event success. Most importantly, they need to motivate participants to engage with the event and become active and enthusiastic fundraisers.
This is a hybrid role, and the frequency of visits to Aspire's offices is negotiable. This as a 21 hour a week role, hours can be split over the week or 3 full days.
Aspire is seeking an experienced Event Manager for its flagship Aspire Channel Swim event during a maternity cover period.
REF-217 266
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Furniture Makers’ Company, the City of London livery company and charity for the furnishing industry, is seeking an experienced welfare officer to manage the charity’s occupational welfare support provision.
Formerly the Furniture Trades Benevolent Association, the charity has been supporting the welfare of furnishing industry people since 1903. The welfare officer provides vital help and support to people working in all areas of the trade, as well as retirees and their eligible dependants who need assistance.
We are seeking a compassionate individual who is highly organised, diligent and an articulate communicator. You will need to be an experienced administrator as you will be a department of one.
The welfare officer will be responsible for processing applications for assistance and checking applications against the charity’s eligibility criteria – undertaking due diligence - and adding supporting application documentation received via email etc.
The role will involve hybrid outreach work, developing and maintaining links with key stakeholders with companies from the industry to inform them of the charity’s services.
If this sounds like you, please send your CV and a cover letter without delay.
In addition to the salary, the company offers 10% pension contributions and a Westfield Health package.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Civitas Recruitment are delighted to be working with a great charity focused on developing a thriving Muslim community within the UK. This is an innovative charity which aims to help Muslims calculate and give Zakat to those in need across the UK. An exciting opportunity exists for a Director of Marketing and Fundraising to join the team. As Director of Marketing and Fundraising, you will be spearheading the charity’s income generation and brand visibility. The postholder will also drive income through zakat and non-zakat funds, diversify revenue streams and grow the organisations presence in the community. This is a full-time, permanent role with flexible working options available however candidates are required to travel to the office in London for occasional meetings.
Who are we looking for?
Ideal candidates will have an understanding of strategic marketing and communication and will have a minimum of four-year’s experience in a similar role. Extensive experience in developing and implementing creative marketing strategies and experience of planning and overseeing targeted campaigns across a range of platforms is essential for the role. You will have demonstratable knowledge of the UK Muslim community and a strong understanding of community engagement for purposes of fundraising and volunteer engagement. Effective communication and presentation skills, both written and verbal with the ability to communicate data to inform management decisions is also essential for the role.
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis.
Thank you!
Our client’s corporate membership consists of around 500 companies ranging from multinational energy utilities and renewable energy developers working across multiple technologies and solutions through to innovative niche companies and consultants, as well as sole traders, farmers, installers. Our client's finance forum and other platforms support member organisations from the investment, insurance and legal sectors that enable this growing economy. Our client is the only UK trade body representing the full range of renewable technologies across all applications covering power and flexibility, heat and cooling, transport, the bioeconomy and green finance.
Primary job functions and key accountabilities
- Representing the sector and wider Association at meetings, conferences, exhibitions etc. and making presentations on the work of the Association and the interests of members.
- Ensuring the effective working of the sector forum, including organising and taking minutes of the Biogas forum meetings (held at least quarterly) and Steering Groups for Biogas and separately Hydrogen and landfill gas.
- Working collaboratively with colleagues, other forums and, where appropriate, other stakeholders to strengthen the sector’s influence. This includes working on industry-wide campaigns.
- Line management of team member working within the Heat & Cooling pillar of the policy team.
- Driving member retention and recruitment. Developing and implementing strategies to attract new members and retain existing ones as well as other revenue-generating activities.
- Drafting policy statements and consultation responses relevant to the sector.
- Either from the start or as part of a later career progression, there may be the opportunity to also work on other heat technologies.
- Responding to members’ requests for information and support.
- Contributing to building and maintaining the Association’s information resources.
- Working with the events team in the organisation and planning of high-profile sector events (eg UK Green Gas Day, and their Hydrogen Conference).
Personal Characteristics
- Enthusiastic with a good eye for detail and organisational skills, determination and stamina; a flexible, team player with personal integrity and confidence, and the ability to build relationships with civil servants, regulators and wider stakeholders in order to become the go-to person in this sector on policy and the market.
- Ability to think strategically and implement long-term strategies that drive the our client’s policy outcomes and financial revenues.
- Confident and resilient decision-maker that exhibits the ability to make informed, decisive choices under pressure. Will have the ability to lead negotiations to effectively defend the biogas sector’s position, and the trade association’s commercial interests, within the evolving landscape of the green gas transition.
- Results oriented able to focus on achieving measurable outcomes and driving the financial success of the trade association and it’s members.
- A self-starter will especially do well in this role, working to multiple deadlines and as part of an exciting, fast-growing sector.
- Our client will help you develop your knowledge and skills and aims to help you foster career growth.
Line Manager
- Director of Policy
Equal opportunities commitments
Our client seeks to employ a workforce that reflects the diverse community at large because they value the individual contribution of people irrespective of age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
Our client is committed to:
- Promoting equality of opportunity and fair participation in employment for all persons
- Eliminating occurrences of unlawful direct discrimination, indirect discrimination, disability discrimination, victimisation and harassment
- Promoting a good and harmonious working environment in which all persons are treated with dignity and respect
- Taking lawful affirmative or positive action, where appropriate
- Fulfilling all its legal obligations under the anti-discrimination legislation and the associated codes of practice
- Complying with this equal opportunities policy and associated policies, and
- Regarding all breaches of this equal opportunities policy as misconduct, which could lead to disciplinary proceedings.
- *They encourage early application as they review applications regularly, and may close the role before the deadline if sufficient applications have been received.
REF-217 264
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Research Assistant
£37,264 pa pro rata plus excellent benefits
London WC1 and home-based
35 hours per week
Six month fixed-term contract for full-time hours, or fixed-term contract until 31 August 2025 for part-time hours
As Research Assistant for the Children and Young People’s Engagement Team, you will be responsible for providing vital support to a dynamic team working with children, young people and parents all over the UK.
The Research Assistant will be responsible for providing qualitative and quantitative analysis of views, voices and experiences of children, young people and their families in relation to child health topics. Reviewing engagement raw data, you will analyse, code and theme, using thematic analysis, grounded theory or other relevant approaches. You will also ensure all engagement data collection activity by the team are appropriately rigorous, ethical and of value.
Taking responsibility for performing literature searches and the production of reviews of the literature to support the delivery of engagement projects, you will critically review reports produced by peers, academics and other agencies to triangulate children and young people engagement data.
Reporting to the Head of Children, Young People & Engagement, this is a varied role in which you will support the wider engagement team in how to collect and collate data for review as well as developing a system for managing out voice data.
Degree qualified or with relevant equivalent experience in a social or medical science, statistics, or other research discipline, you should have experience of producing and presenting high quality written reports, documentation and promotional information suitable for a range of audiences.
With a background of working with Nvivo and Microsoft Excel for cleaning, aggregating, coding and merging data, as well as producing thematic and trend analysis, you should have experience of analysing mixed datasets including carrying out literature reviews, and applying appropriate advanced methodologies that are ethical, robust and validated.
Strong analytical and problem-solving skills along with a demonstrable ability to understand and discuss complex issues around child health and health related statistics are essential.
An understanding of governance systems and document control along with a background of working in direct delivery teams, supporting those who work with children and young people, would be desirable.
The Research Assistant role offers the opportunity to work closely with those in the field of child and youth engagement, youth volunteering and children’s rights. In this role you will start to gain knowledge of children’s rights and what matters to children and young people within child health by actively participating in the Children and Young People’s Engagement Team’s programme of activities, helping us achieve our aims.
This role is offered as either a six month fixed-term contract for full-time hours, or as a part-time fixed-term contract until 31 August 2025.
The Children and Young People’s Engagement Team undertakes a varied programme of work in supporting under 25s, parents and carers to get actively involved in the work of RCPCH, using youth work and social action approaches.
The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
The College will require a full Disclosure Barring Service Check to be undertaken for this role. This role is exempt from the Rehabilitation of Offenders Act 1974.
Closing date: 6 November 2024
Interviews: 19 November 2024
Registered Charity
101 - 500
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.
The client requests no contact from agencies or media sales.
Thank you!
The Policy and Campaigns Manager is responsible for leading on CLAPA’s campaigning and policy work across the UK. This is a new direction for CLAPA and a key part of the role will be to develop a clear strategy and action plan to ensure a focused and targeted approach to this area of work.
The post-holder is responsible for ensuring that work is delivered to the highest standard and that the wider staff team and board of trustees are kept informed on progress and development.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At MumsAid, we are passionate about supporting families during the crucial perinatal period. We are looking for a Clinical Lead to join our dedicated team and play a key role in extending our reach and impact. Our mission is to improve the mental health and well-being of pregnant women and mothers through compassionate care and innovative
Key Responsibilities:
- Oversee the assessment and management of complex referrals
- Manage a small caseload and provide clinical supervision/guidance to trainees and colleagues
- Ensure the MumsAid therapeutic model is consistently applied throughout the clinical team
- Support the development and extension of our private counselling services
- Deliver PMH awareness training workshops to stakeholders and organisations
Clinical Lead Person Specification - Essential Qualifications and Experience:
The successful candidate must:
- Hold a professional qualification in psychotherapy/clinical or counselling psychology or equivalent, together with a minimum of 5-years post qualification experience.
- Have a good working knowledge and awareness of perinatal mental health issues and experience of working with perinatal mental health and trauma informed practice.
- Have experience of providing clinical supervision
- Be accredited with an appropriate professional body e.g., BACP, UKCP or HCPC.
Eligible to hold an enhanced DBS without barring.
Why MumsAid?
- Our Values: We believe in the power of support and inclusivity for mothers and families.
- Employee Benefits:
- 25 days Annual Leave with enhanced leave for continuous employment + birthday day off
- Contributory Pension Scheme
- Private health and wellbeing package (with upgrade options)
- CPD and Supervision
This is a unique opportunity for an experienced clinician to lead our clinical team in an organisation that values diversity and inclusivity.
For more details, please see the full job description.
Interested?
To apply, send your CV and cover letter addressing the person specification
Note: We reserve the right to close the recruitment process prior to the closing date should a suitable applicant be found, so please submit your application as soon as possible.
Full Job Description and Person Specification
Please find the attached document for the complete job description and person specification.
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We are looking to recruit two Visitor Experience Supervisor's to join our team based at our London site. You will join us on a part time, annualised contract working 1250 hours per year and in return you will receive a competitive salary of £20,666.56 per annum.
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.
The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.
In the role of Visitor Experience Supervisor, you will be leading from the front to ensure every aspect of our visitor journey is enjoyable and safe. You will work with all departments to ensure the balance of visitor experience and collection protection is maintained. You will also manage the team to maximise their potential and engage with our customers.
The two positions will initially be allocated to support either events or compliance, to support the operational team and liaise with stakeholders as needed.
The position requires excellent communication skills with a positive and enthusiastic aptitude to deliver effective site operations and team leadership.
As a Visitor Experience Supervisor, you will have a variety of roles which will include:
- Actively engaging the front of house (FoH) team of Visitor Experience Assistants (VEA) and volunteers, and staff and volunteers from other departments, to provide an exceptional visitor experience, excelling in customer service and interaction, and assist the empowerment of others to deliver the same aims and objectives
- As nominated the post holder will lead on specific areas of the FoH team’s work, engaging with other teams as required. Supervise the front of house activities of VEAs and volunteers. Ensure the delivery of appropriate customer care and presentational standards in accordance with the expectations of the Museum.
- Being expected to manage/oversee the performance, development and welfare of a subset of VEAs and/or volunteers, and may themselves be required to undertake routine VEA duties when cover is required. manage, coach and support VEAs in the delivery of a first-class visitor experience
- Acting as the Site Coordinator in emergencies and the Duty Manager when required to do so
- Helping to ensure that all front of house staff are customer-focused, motivated and empowered
- Ensuring the support/ delivery of front of house sales and fundraising activities to maximise financial return and meet specified targets
- Ensuring that agreed safety, security and surveillance measures are being followed. Report all incidents and ‘near misses’ to the appropriate person
- Utilising available staff resources flexibly to meet the needs of the business. Ensure that appropriate front of house staff resources are available on the day to support corporate, public and formal events, and provide general logistical support
- Supporting and implementing museum initiatives re environmental sustainability
What we are looking for in our Visitor Experience Supervisor:
- Excellent communication skills (written and oral)
- Positive and enthusiastic
- Displays enthusiasm around activities, adopting a positive approach when interacting with others, and motivating team members
- Listens to, understands, respects and accepts different views, ideas and ways of working.
If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.
Closing date for applications: 20th October 2024
Interviews will take place on: 5th November 2024
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Minerva Activities Coordinator
Salary: £22,000 - £28,000
Location: Hammersmith
Hours: Full time - 35 hours per week
Contract: Fixed term until March 2026
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Minerva London service provides holistic, trauma-informed support for women in touch with the Criminal Justice System, through dedicated one to one support, safer women’s centre spaces and specialist interventions and partnerships.
As the Minerva Activities Coordinator you will be responsible for enhancing the offer to women referred into the Minerva service by supporting them to engage with their local women’s centre provision. You will be based at your regional women’s centre five days a week, as the first point of contact for women entering the centre space or contacting the service via the centre helpline. As Activities Coordinator you will create and deliver a relevant and lively activities programme for women to attend, in partnership with Minerva’s specialist delivery partners.
About You:
To be successful as the Minerva Activities Coordinator you will need the below experience and skills:
- You are an excellent relationship builder who can warmly work with women
- You will bring experience of supporting vulnerable communities and have good working knowledge about safeguarding and risk management and bring an eagerness to learn and develop new skills.
- You will deliver an exceptional first point of contact service, and deliver engaging activities with the women using this service
We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications: Friday 1st November 2024
Interviews are taking place on a rolling basis
What we can offer you - Employee Benefits:
A 35-hour working week
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have additional needs, please email the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for an efficient, friendly Volunteer Co-ordinator to join our team. Much of our work is delivered by volunteers, so this post is critical to our service delivery. You will recruit, induct, and coordinate volunteers; including leading our Good Neighbours Scheme and Befriending Scheme and supporting the recruitment for all other projects.
About you: You will have experience of volunteering and in coordinating volunteers or staff, and have strong organisational and communication skills. You will be pro-active and diligent and able to solve problems as they arise. You will be the 'first point of contact' for most people getting in touch with FGN, and so you will have a welcoming, and compassionate demeanour and be able to represent FGN at events (partnership meetings, volunteer recruitment drives, fairs, etc).
The role is based at our community centre in Fulham, Rosaline Hall (70 Rosaline Rd, SW6 7QT). With WFH potentially available for 4/5 of working hours.Hours: 9am - 5pm - Monday to Friday. 35 hours per week. Four days a week will be considered. A full job description and person specification is attached.
The client requests no contact from agencies or media sales.