Jobs in dunstable

Do you want to support people with mental health issues?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Togetherness and Responsiveness and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Crisis House Support Worker
Reference number: 270
Responsible to: Crisis House Coordinator
Working base: Crisis House – Hemel Hempstead 
Working hours: Full time (37.5 hours). The service rota covers 24/7 hour service, 365 days a year and includes night shifts.
Contract: Permanent
Salary: £23,500 rising to £25,000 per annum

About the Service

Hertfordshire Mind Network’s Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing Mental health Crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our Helpline, Crisis Cafes and a 24/7 Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.

As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect.

By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery. Our services are needed now more than ever!

About the role

As a Crisis House Support Worker, you will work closely with other staff as part of a team in supporting the development of quality Crisis Support and instilling Hertfordshire Mind Network’s values throughout the provision.

Purpose of Post

To be a key member of staff supporting the delivery of the Nightlight mental health Crisis Service. Drawing upon your own lived and/or professional experience (where applicable,) in order to provide a mix of face-to-face, therapeutic and holistic support for those accessing overnight provision.

Key Responsibilities

• To provide emotional support and work towards developing, flexible and realistic crisis/person-centred plans with Service Users.
• To work within agreed guidelines with and for Service Users, whilst being guided and supported by Senior Staff (as well as the Leadership team) in regard to documents/plans such as: Assessments of Need, Risk, Crisis support plans and Review forms.
• To draw upon one’s own lived experience (If applicable) as appropriate, as to promote the delivery of person-centred support.
• To provide immediate and appropriate advice and information to clients as to support with crisis prevention.
• To liaise with Nightlight management and external services such as: police, ambulance service, Crisis Resolution Home Treatment Team, Single Point of Access, Safeguarding Out of Hours Service, Mental Health Liaison Teams, Adult Community Mental health Services, etc. as needed in terms of accepting referrals and proactively recognising the indicators of deteriorating mental health and facilitating appropriate support.
• Complete appropriate signposting/onward referrals to both internal and external services in accordance with identified needs and risks.
• Arranging transport for service users to facilitate access to services as needed.
• Support clients with activities of daily living as required.
• Ensuring record keeping is maintained to the required standards at all times and contributing to service monitoring requirements.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Whilst experience is advantageous, the most important thing to us and the people we support is having the right values, skills and commitment to delivering high quality, person centred mental health crisis support.

Closing date for applications is 25th April 2025.
Interviews to be held week of 7th May

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

SALARY: £35,000 FTE

LOCATION: Homebase

HOURS: 25 hrs per week (negotiable) 

CONTRACT: Permanent

As Communications and PR Manager we are looking for an experienced and high-achieving individual with exceptional written skills to work closely with our Director of Communications and Fundraising. The successful candidate will lead on the delivery of an organisation-wide communication strategy and will also work with the Dir Comms and Fundraising to develop and deliver a PR strategy to help grow JET’s voice and influence at a very exciting time in our growth (this is the first time we have looked to bring our PR function in-house).

You will have responsibility for managing JET’s voice and narrative, and will supervise our  Communications and Events Officer to plan, develop and deliver engaging copy and multimedia assets - both long and short form – for use across multiple platforms in line with our comms KPIs. Your exceptional written and proofreading skills, creative experience and your eye for precision, will support us to develop inspiring and impactful stories to bring our work to life for our key audiences. 

You’ll also have responsibility for PR and media relations activities including identifying relevant media opportunities, writing press releases, building out the organisation’s PR infrastructure, and proactively pitching to local and national media and policy influences to grow awareness of our work with key audiences.

We welcome applicants whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.  Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people

About the Jon Egging Trust (JET) 

At JET, we support vulnerable young people to get back on track and realise their potential; more than 45,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.  

Our benefits package includes: 

• Flexible working  
• Enhanced annual leave 
• Enhanced Maternity Leave
• Homeworking allowance
• Occupational pension scheme 
• Occupational sickness scheme 
• Special paid leave provision 

Read our Applicant Privacy Notice

Child and adult at risk protection policy statement

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.

To apply

Please complete our online application form.

The closing date is 21st April at 23:59. 

Interviews to be held week commencing 28th April 2025.

Interview process

First-round interviews: Week commencing 28th April 2025 – Candidates will be asked to present a portfolio of recently published written work as part of the assessment of their writing skills (ideally published by more than one external source). All portfolio pieces must be the written work of the applicant. The portfolio must also be submitted in advance, with further instructions provided upon invitation to the interview. 

Second-round interviews: 6th May 2025 – A face-to-face panel interview will be held in or around Lincoln. Candidates will also be given a brief editorial task to complete, together with a Q&A session.

Questions?

Contact us through our website.

Please note: In order to become an employee at JET you must be able to produce evidence of your Right to Work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role.

On 20th August 2011, Flt Lt Jon Egging lost his life whilst completing a display at the Bournemouth Air Festival. He was coming to the end of his first year with the world-famous Royal Air Force Aerobatic Team, the Red Arrows, flying in the position of Red 4.

Jon was an inspirational individual, and inspiration is at the heart of everything we do. Like Jon, our staff and volunteers are chosen for their ability to act as positive role models; in turn they inspire and enthuse our vulnerable young students to reach their full potential. Our long-term support programmes increase self-confidence, self-esteem and aspiration, and ultimately empower young people to become role models within their own communities.

The Jon Egging Trust realises Jon’s dream of inspiring young people through his love of aviation, STEM, teamwork and leadership, helping them to overcome adversity, identify their strengths and work towards their dreams.

Department: Insight, Policy, and Communications

Reports to: Senior Head of Policy & Insight

Location: Home-based, with extensive travel across England, Scotland, and Wales

Contract: Full-time, Permanent

Benefits:

• 25 days holiday plus England bank holidays
• Employer pension contribution up to 5%
• Life insurance, critical illness cover & private health benefits
• 37.5-hour workweek

Note: This role requires frequent travel with overnight stays across England, Scotland, and Wales to manage community-based projects.

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) supports individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. This is an exciting opportunity to lead the delivery of a new nationwide energy-debt support programme, providing crucial assistance to those in or at risk of fuel poverty.

We are seeking a dynamic, proactive manager with at least five years of experience in outreach programme management and people management, who can drive engagement, oversee complex projects, and ensure impactful delivery across diverse communities.

Key Responsibilities

Programme Management & Delivery

• Develop and implement a comprehensive nationwide outreach strategy to deliver energy debt support to vulnerable communities.
• Oversee a rolling year-long calendar of weekly community-based money and energy advice events, ensuring smooth execution and maximum impact.
• Manage funded organisations and partners, ensuring they meet their obligations under grant agreements and deliver high-quality services.
• Monitor and evaluate programme performance, using data analysis and impact reporting to refine strategies and enhance future outreach efforts.
• Provide monthly, quarterly, and annual performance reports to senior leadership, highlighting key outcomes and insights
• Work closely with local charity partners, community groups, and British Gas advisors to facilitate events and outreach activities.

Stakeholder & Community Engagement

• Build and maintain strong relationships with local communities, organisations, and leaders, fostering collaboration and expanding outreach efforts.
• Advocate for BGET’s mission in public forums, policy discussions, and stakeholder meetings, influencing positive change.
• Foster strong working relationships with British Gas senior leaders, teams and volunteers, aligning outreach efforts with corporate social responsibility initiatives.

Team Leadership & Budget Management

• Lead and manage the Outreach Team, providing guidance, training, and support to ensure high performance and alignment with BGET’s values.
• Oversee the budget for outreach activities, ensuring efficient resource allocation and financial accountability.

Communications & Marketing Support

• Support the development of marketing materials and communication campaigns to engage diverse audiences effectively.
• Contribute to the design of promotional content, ensuring messaging aligns with BGET’s strategic goals and outreach objectives.

Person Specification

Essential Skills & Experience:

• Proven experience in grant and project management, including grant programme design and the use of project management software.
• Strong data analysis and reporting skills, with the ability to interpret trends and translate complex data into actionable insights.
• Excellent written and verbal communication skills, with the ability to engage a wide range of stakeholders confidently.
• Highly experienced in stakeholder engagement and relationship management, with an empathetic approach to diverse perspectives.
• Strong proficiency in Office 365 (Excel, PowerPoint, Teams), grant management systems, data management, and project management tools.
• Exceptional time management, attention to detail, and organisational skills, ensuring deadlines are met in a fast-paced environment.
• Self-motivated and proactive, with the ability to work independently while contributing to a small, dynamic team.
• Adaptable and flexible in response to changing circumstances, able to reprioritise as required.
• Willingness to travel extensively and occasionally work outside standard office hours to support events.

Desirable:

• Experience managing outreach programmes within the energy or charitable sectors.

This role is an opportunity to make a real difference in communities across the UK, leading a programme that delivers tangible support to those who need it most. If you are passionate about tackling fuel poverty and have the skills to drive a high-impact outreach initiative, we encourage you to apply.

Please note that we are not able to offer sponsorship for this role.

We may close the advert early if we feel we have the right selection of candidates, so please dont delay in submitting your application.