Jobs in Dorking

Are you an an experienced Digital Product Manager looking for an exciting opportunity to help develop digital products and services? If so, join Shelter and you could soon be supporting our income generation, advocacy campaigns and advice services.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

As part of our central digital function within our Campaigns, Policy and Communications department, you’ll be at the centre of a multidisciplinary product team, working with user-centred designers and developers. Together, you’ll manage products in line with our strategic goals, developing Shelter’s ability use data and insight to monitor and improve digital performance against both user and organisational needs.

About the role

For the first year of your career with Shelter, you’ll be leading a critical project to review and improve our online donation journeys, platforms and systems. This project supports Shelter’s aim to provide a seamless, efficient and accessible donation experience, thereby maximising revenue and ensuring sustainability in a competitive fundraising landscape. You will work closely with stakeholders from both our income generation and technology & data departments on business process optimisation and technology upgrades to help deliver Shelter’s mission and vision.

To succeed in this important role, you’ll need extensive experience of delivery with cross-functional teams and collaborating with experts. You’ll understand how to successfully bring together different technical specialists and business stakeholders and enable them to work together towards a common aim. You’ll have a solid knowledge of product design and development, including facilitating, ideation, and scoping. You will have worked on complex projects with a range of technologies and understand how strategic requirements, business analysis, systems thinking, and user insight can be translated into full-stack solutions.

We’re looking for someone who is a passionate champion of agile product design, but who is used to being flexible within a range of business settings and constraints. As an excellent communicator, you’ll have the ability to advocate for a particular approach while building constructive relationships. You’ll need to be able to balance dependencies and priorities to develop a clear roadmap, that everyone can get behind, to deliver on time and budget.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

A passionate champion of agile product design, you are used to being flexible within a range of business settings and constraints. Through extensive experience collaborating with experts in cross-functional teams, you’ll understand how to successfully bring together different technical specialists and business stakeholders, enabling them to work together towards a common aim.

You’ll have a solid knowledge of product design and development, including facilitating, ideation, and scoping. You will have worked on complex projects with a range of technologies and understand how strategic requirements, business analysis, systems thinking and user insight can be translated into full-stack solutions.

An excellent communicator, you can advocate for a particular approach while building constructive relationships. Able to balance dependencies and priorities, we’ll look to you to develop a clear roadmap, that everyone can get behind, to deliver on time and budget.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Support Worker at Plus Services

Are you a positive, engaging and caring person that wants to make a real difference to the world?

Do you think the greatest gift you can give is to make other people’s lives better?

Do you believe that people living with Learning Disabilities and Autism should have happy fulfilling lives, with access to the Community and enjoy the same things the rest of us take for granted?

If you answered “Yes” to these 3 Questions then Plus has an amazing role for you!!!!!

 

Who are Plus Services?

Plus is one of the most respected Learning Disability and Autism Charities in London with a proud history stretching back more than 30 years.  We have an amazing team that is dedicated to supporting people to live their best possible lives and we have literally changed people’s worlds with the support we have provided.

Our Client Group is quite varied and during the recruitment process you would be specifically recruited to work with those that your personality, skills and experience would fit best with.  Some have really challenging behaviour, but unless you had the capability to best serve those people you would be assigned to a different group.  So, there is no need to worry about being out of your depth.

We also provide industry leading training and on-going support, so rest assured you will be ready for anything the job throws at you.  I cannot promise you it will be easy, but I can promise you it will be worth it.  And when you go home you will know you have made a massive difference and the world is a slightly better place as a result of your efforts.

Who are you?

You are a caring, compassionate and capable individual?  You could be either already working within Social Care or are thinking about joining the sector.  We recognise everyone, regardless of their personal history, talents, abilities and unique personal qualities

What does matter is you must care and you must want to enhance the lives of the people who we support and rely on us.

You will need to be comfortable spending large amounts of your day one-to-one with the Service Users, there is no leaping from client to client here with 15 minute blocks.  You will need to be happy supporting people to learn new skills and become independent.  And you will need to thrive on taking people out into the big wide world, expanding their horizons, bringing a smile to their faces and adding a spring in to their step.

To be considered for the role you will need to be able to:

• Do your share of weekend shifts, sleep-ins, waking nights and bank holidays.
• Be physically fit and able to move freely and physically and to support service users who may be physically dependent.
• Have a supportive attitude and want to help individuals to maximise their lives.
• You must be able to support people with Learning Disabilities who have different ways of expressing themselves
• Be eligible to work in the UK

In return we offer opportunities for professional development and real job satisfaction.  We can help you to develop your professional skills and knowledge and progress toward recognised qualifications such as Diploma in Adult & Social Care levels 3/4/5.

Available positions:

Full time Support Worker (38 Hrs per week)
Locations: Lewisham, Southwark, Greenwich or Sutton

Pay: £25,985
Holidays: 28 days per Annum 

Part time Support Worker 
Locations: Lewisham, Southwark, Greenwich or Sutton

Pay: £25,985 pro-rata
Holidays: 28 days per Annum (Pro Rata)

Bank Support Worker (zero hours contact)

Location: Lewisham, Southwark, Greenwich or Sutton

Salary:  £13.15 per hour.

Holidays: Based on hours accrued

Our benefits package includes:

• Enhancements, including sleep in’s and waking nights
• pension contribution scheme
• Annual leave 
• Fully funded Learning and Development
• Company employee assistance programme service

Are you passionate about inspiring the next generation to get cycling? The Bikeability Trust has an exciting opportunity for a Helpdesk Support Administrator to help support the Bikeability industry with enquiries relating to the Trust’s digitised systems. 

We are looking for a proactive, highly-organised individual with excellent customer service skills to join our friendly, working remote team in the UK. Note we cannot accept applicants for remote working outside of the UK.

A fantastic opportunity has arisen for a Head of Children and Young People’s Services, to join an ambitious healthcare charity based in Leatherhead.

As Head of Children and Young People’s Services, you will be lead, manage and develop the services in this area, providing overarching leadership, and management.

The Head of the department needs to monitor the needs of the service, and where possible find creative and innovative ways to develop the service and address growing and changing needs. Key responsibilities include leading on the delivery of outputs and outcomes of a number of grant funded services, planning and managing the departmental budget for the Children and Young People’s Service and regular reporting to Surrey County Council, Services Committee, Trustee Board, and funders as required. You will work to support and supervise the team of staff and volunteers and provide information, support and advice for children and their families /carers.

The successful candidate will be an outstanding individual who is passionate about providing high-quality care and support for children and young people, and who can lead and manage with strategic vision and operational excellence. Extensive experience of working with children, young people and families that has included the overarching responsibility for Safeguarding children and young people is crucial, as is a strong knowledge of regulatory frameworks and best practices. The ability to travel extensively throughout Surrey is a must.

If you’re looking to join a well-established and impactful charity who work to help people live full and independent lives, then please do get in touch ASAP!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Stewardship Officer

This is an exciting new role in a newly formed team, built to enable personalised and human connection with the Stroke Association’s Regional Fundraising supporters. 

We seek an enthusiastic and motivational individual with a clear understanding of high standard customer service to provide excellent supporter stewardship within the Operations area of our Regional Fundraising team. 

Position: CE337 Stewardship Officer

Location: Home-based, UK Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week (flexible working available) 

Salary: Circa £31,300 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: Sunday 5th January 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Dates: First interview Wednesday 15th January 2025. Second interview Monday 20th January 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The team purpose is to listen to, understand and inspire our supporters and our teams to fundraise with pride in a way that’s both easy and right for them, with the help they need to enable greater giving that is legal, ethical and inspiring to others. Together, the team will provide onboarding and regular data led stewardship touchpoints for supporters across a portfolio currently delivering £4.7m annual income.

Key responsibilities will include: 

• Working to set process and templates, provide excellent supporter journeys that deliver income

• Deliver personal touchpoint stewardship plans to complement mass journeys. These include calls to all supporters to welcome, keep in touch, wish good luck, thank and chase income. 

• Deliver strategic interventions to enhance audience activity, to add value to both our supporters' experience and our income targets.

• Responsible for triage and referral of appropriate supporters to the relationships team. 

About You

You will have a passion for fundraising and considerable experience of providing excellent customer service by telephone, SMS and personal email. You will understand the importance of making telephone calls to supporters. You will be driven to deliver excellent experiences for both colleagues and supporters and in turn support significant income growth.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further 

information on the role. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

 

Stroke Association

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. 

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of our supporters and donors that we can provide vital support.

We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke. 

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.

You may also have experience in areas such as Fundraising, Fundraiser, Supporter Engagement, Supporter Experience, Supporter Care, Customer Service, Customer Service Officer, Customer Service Agent, Helpline, Fundraising Experience Officer, Individual Giving Officer. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Closing date: 9th Dec
Interviews: 16th & 17th December
Strategic evidence is our in-house experts in dementia data, economics, care, and clinical research evidence. If you are passionate about using evidence for good – this role is for you!
We are accountable and responsible for gathering, analysing, contributing, and mobilising evidence and insight to strengthen the case for dementia across the UK - bringing this to bear to our people in Alzheimer’s Society and the dementia system locally and nationally.
We are evidence and data-driven, factual, and solution-focused.  Our strategic evidence base will ensure that Society’s decisions and interpretation of dementia and the system are based on the highest quality of dementia evidence and will:
• Demonstrate the scale of dementia in the UK
• Demonstrate the impact of dementia on the system and those affected by the disease
• Underpin the response of Alzheimer’s Society and the wider system to the big challenges dementia poses
As our Strategic Evidence Manager, you will have the responsibility of delivering the development and curation of our strategic evidence base and will play a significant role in our mission to make dementia the priority it needs to be.
You will lead a team of two Strategic Evidence Officers and work alongside a Health Economics Lead and a Dementia Data and Intelligence Lead. You’ll also be part of an even larger Evidence, Policy & Influencing (EP&I) function, which is laser-focused on ending the devastation of dementia through changing policy and an integral part of the EP&I Management Team. Integration and teamwork are everything in this role – with colleagues internally and with the system externally.
You will:

- Be an internal and external influencer, using your understanding of Alzheimer’s Society strategy and the external environment to manage the development, delivery, and curation of our strategic evidence-base.
- Deploy an integrated three-nations approach to our work, building consistency of approach and sharing of best practices while flexing to account for the different environments.

- Identify and recommend evidence gaps, including influencing for their fulfilment, spotting opportunities to generate and commission new evidence, and working in collaboration with external suppliers, and think tanks of academics.
 
- Make our strategic evidence base everyone’s business – to our people and key players in the dementia system.
  - Inspire and motivate people towards shared objectives and goals, encouraging an environment where people can be themselves safely share their opinions and be able to listen and support others.

About you
You are passionate about making a difference for people affected by dementia and understand the vital role credible and robust evidence can play in making this happen.
You are:

- Experienced in developing and using an evidence base to inform internal and external decision-making and achieve results, with the ability to lead and manage evidence projects simultaneously using project management approaches.
- Confident in navigating the health, care, economics, and system analysis research environment and can work with a range of researchers, think tanks and other suppliers to gather and generate credible evidence.
- An opportunity spotter, able to work independently and collaboratively across internal and external boundaries to ensure our evidence is maximised to inform decisions and solutions that address the biggest challenges facing dementia across the UK.
- Confident to hold others to account to ensure decisions and interpretation of dementia and the system are based on the highest quality of dementia evidence.
- Curious and constantly questioning the status quo.
- Flexible, creative, and committed to continuous improvement
- Appreciate the complexities that come with working in a large and fast-moving organisation and are eager and able to work at pace in a complex environment, prioritising tasks and managing your time effectively to get the job done. 

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Call for Expression of Interest

Economic Empowerment Evaluation Consultancy

Anticipated timeframe: December 2024 to end of August 2025Location: Remote with in-country work in Malawi, Nairobi,  Kenya and/or Lagos, Nigeria

Sightsavers works with partners in over 30 countries across Africa and South Asia to eliminate avoidable blindness and support the empowerment of people with disabilities to learn, earn and participate equally in society.

Sightsavers’ Empowerment and Inclusion Strategic Framework explains our rights-based approach to social inclusion and our commitment to the progressive mainstreaming of disability throughout our programming. It underpins all our social inclusion work and complements our other global strategies on eye health, education, NTDs and research. The core objectives of the unrestricted portfolio include increasing access to economic empowerment pathways for people with disabilities, removing barriers in market systems, and leveraging initial seed funding to secure larger donor investments.

Purpose

The key purpose of this evaluation is to review and document the experience of implementation from the past two years to inform future strategic decision making. Sightsavers is seeking a Consultancy to conduct a comprehensive evaluation aimed at understanding the models and approaches that demonstrate effective pathways towards inclusive employment, contributing to the evidence and knowledge base of Sightsavers’ economic empowerment portfolio. The evaluation will place a particular emphasis on how the design and delivery of programmes might be enhanced for future programmatic work including a deep dive into two specific project approaches, IT academies and agriculture.

The Consultancy will be expected to evaluate the project level data and materials as well as primary data collected and consider if and how the projects have contributed towards the programme theory of change.

Scope of Work

The Consultancy will evaluate:

• If the purpose of the unrestricted portfolio has been achieved
• What models or approaches demonstrate improvement in economic inclusion of people with disabilities
• What partnership models are effective in providing leadership on inclusive employment
• What prevents or motivates the provision of a full range of products and services by financial institutions to people with disabilities. How we can use this knowledge to drive greater financial inclusion

Key Deliverables

• Inception report drafted and finalised
• Desk review document/data review and analysis
• IT academy case study
• Malawi agriculture project case study
• Discussion of desk review and case study findings at the programme workshop
• Theory of Change reviewed at the programme workshop
• Consolidated evaluation report drafted
• Consolidated evaluation report completed

Timeline

The consultancy is expected to be conducted between December 2024 to end of August 2025.

Sightsavers will welcome expressions of interest from qualified independent evaluators or consultancy companies. An individual or team with members located in the relevant countries (Malawi, Kenya, Nigeria) would be preferred. The Consultancy and team members should have the following core competencies and experience.

Consultancy’s expertise

• Depth of knowledge conducting evaluations of economic empowerment programmes
• Previous experience working in West and East African countries, particularly Malawi, Kenya and/or Nigeria
• A proven track record of working on disability inclusion
• Previous experience developing and evaluating Theories of Change
• Proficiency in qualitative and quantitative research methods
• Ability to conduct comprehensive desktop summaries and case studies
• First class production of high-quality evaluation reports
• Understanding of the labour markets, socio-economic and cultural contexts of the programme countries
• Understanding of issues related to people with disabilities
• Strong project management skills, including planning, execution, and reporting
• Flexibility to conduct required data collection in Malawi, Kenya and/or Nigeria

A consultancy with a proven track record in the above will be procured to undertake the project through an expression of interest process.

The deadline for the Consultancy to submit their bid is Thursday 5 December 2024, 23.30pm GMT UK.

Interviews are intended to be conducted the week of the 9th December 2024 onwards. The interview process will be conducted virtually using Microsoft Teams, with an interview lasting up to 1 hour. A second interview may be conducted if required.

Please note due to the high volume of applications we reserve the right to close this ad early.

Payment Terms

Payment terms will be agreed between the Consultancy and Sightsavers. The fee detailed relates to staff costs, therefore please submit daily rates alongside an overall fee.

Full details of the project, Scope of Work, Key Deliverables can be found within the ToR.

To express your interest to undertake this assignment, please read the complete ToR, and complete our Expression of Interest (EoI) which can be found via the application link.  

The EoI response should include the number of days input, as well as a proposed workplan and indicative budget, daily rate for the assignment and any other anticipated expenses.

Interested bidders are also requested to include a couple of examples of previous similar work.

Selection Criteria:

Sightsavers is committed to running a fair and transparent tender process and ensuring that all bidders are treated and assessed equally during this process.

Bidder quotation responses will be evaluated against Essential Criteria, Capability Criteria, Sustainability Criteria and Commercial Criteria.  These criteria have been especially created to help SCI determine which bidder is able to offer the best quality and most commercially competitive solution to meet our needs and deliver the most effective programming to our beneficiaries.

About the role

WorldSkills UK is seeking a proactive and detail-oriented Finance Manager to support our Financial Controller within a small Finance and Procurement team. The ideal candidate will have a strong foundation in finance operations, high reliability, and the ability to manage multiple tasks with accuracy and efficiency. They should be able to operate independently while collaborating effectively with colleagues across the organisation, supporting them with financial insights and guidance. This role is an excellent opportunity for a skilled finance professional who thrives in a collaborative, mission-driven environment and is committed to supporting WorldSkills UK’s strategic and financial objectives.

Role purpose

This role supports the Financial Controller with the day-to-day operations of the Finance and Procurement team, ensuring that financial transaction postings are complete and accurate in preparation for the management accounts. It involves working closely with colleagues across the organisation, providing assistance with financial queries and promoting smooth, efficient financial operations.

Key tasks and responsibilities

1. Ensure the accurate, timely processing of financial transactions, helping to ensure efficient operations

• Prepare and process invoices and Purchase Orders (POs), ensuring accuracy and timely handling.

• Prepare weekly payment runs and expense claim processing, helping to ensure consistent, smooth operations.

• Work on bank, creditor, and debtor reconciliations, assisting in resolving queries to maintain accurate records.

2. Ensure the monthly payroll preparation and processing ensuring accuracy and timely processing of any changes:

• Prepare monthly payroll and pension contributions payments ensuring accuracy and adherence to timelines as instructed by HR.

• Maintain electronic records for payroll, assisting with year-end documentation and ensuring compliance.

3. Lead on the provision of financial systems, ensuring data accuracy and accessibility:

• Manage Sage 2000 and Sicon/WAP updates and troubleshooting, providing assistance to other colleagues as needed.

• Maintain organised electronic filing systems to ensure accessible and reliably data for reporting and audits.

4. Leading the month-end and year-end closing processes, ensuring accurate and timely completion:

• Under the guidance of the Financial Controller, conduct monthly balance sheet reconciliations helping to identify and resolve any discrepancies.

• Support end-of-year preparation to ensure compliance with statutory reporting and thorough, accurate record-keeping.

5. Provide support to the Financial Controller in budgeting and forecasting:

• Assist the Financial Controller with budget preparation and forecasting, contributing to analysis that informs strategic decisions.

• Perform variance analysis, identifying deviations from budgets and aiding in explanations and corrective recommendations.

6. Prepare records and documentation for audits and grant claims, supporting compliance

• Assist in gathering documentation for audits, ensure necessary information is organised and available.

• Support monthly grant claims by helping to ensure accurate documentation that aligns with funding requirements.

7. Ensure tax in particular VAT compliance tasks are completed accurately, meeting regulatory requirements:

• Ensuring the timely and accurate completion of VAT returns, in adherence to tax regulations.

• Support end-of-year tasks, such as generating P11d returns, ensuring compliance with statutory requirements.

General

In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:

• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• WorldSkills UK’s established management policies for dealing with risks and issues for the Finance and Procurement team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.

Person specification

Key: [E] Essential / [D] Desirable.

Qualifications and experience:

• AAT Qualified or ACCA/CIMA Part qualified [E].

• Experience of working with Sage 200 Professional, 50 Payroll and Sicon/WAP [D].

• Chairty finance experience is beneficial [D].

Knowledge and skills:

• Strong analytical abilities to break down financial data and issues into component parts, identifying root causes and making systematic, rational judgments based on relevant information [E].

• Proficient written communication skills, able to convey financial information clearly and concisely in reports, emails, and other documentation [E].

• Knowledge of partial exemption VAT regulations and processes [E].

• Proven experience in managing staff, including recruitment, setting objectives, and supporting staff development [E].

• Skilled at presenting complex financial information clearly and effectively to a variety of audiences [E].

• Able to build and maintain effective relationships, working respectfully and collaboratively with others [E].

• Intermediate to advanced proficiency in IT systems and packages, including Excel and databases [E].

Personal qualities and attributes:

• Highly reliable and trustworthy, demonstrating integrity and a high level of ethical standards [E].
• Self-motivated, able to work independently and proactively with general guidance [E].
• Creative thinker with strong problem-solving skills [E].
• Adaptable and open to new ideas, flexible in working methods [E].
• Able to remain calm, focused, and productive in a variety of work environments, including under pressure [E].
• Strong team player with a collaborative approach to work [E].
• Positive and encouraging, with the ability to support and motivate others [E].

Special circumstances:

• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [D].
• Able to spend time away from home [D].

Please see attached Application Pack for further details on how to apply.

This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.

Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.

25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.

We are looking for a Senior Trust Fundraising Officer for a maternity contract to join an inspiring international animal charity and maximise income generated from charitable trusts, foundations, multilateral and statutory sources.

This can be a homebased role with once a month in the London office.

The Charity
An ambitious charity with a long and rich history of prioritising practical, professional and sustainable solutions for animals world-wide and the communities they are part of.

You would be joining a motivated and friendly fundraising team, offering fantastic benefits including 26 days annual leave, plus bank holidays, and a career path that can grow with the organisation, as well as much more!

The Role
Research and make approaches, pitches, submissions and applications to charitable trusts and foundations (both in the UK and overseas territories within the global fundraising programme).

Actively contribute to the delivery of the trust fundraising strategy, including working to identify and research potential new sources of trust, statutory and multilateral funding.

Assist in the development of events for trusts and major donors and represent at both events and external meetings, to cultivate relationships with the aim of securing income.

Contribute to the development and delivery of an annual work plan and pipeline for the trust fundraising programme.

The Candidate
Experience of trust and ideally statutory/multilateral fundraising.

Knowledge of the current trusts and statutory and fundraising market, including potential supporters.

Experience of producing high-quality and compelling approaches, proposals, reports and presentations.

Experience of prospect research techniques, and using research.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Policy Manager

We’re looking for a high-performing, collaborative and proactive manager to lead a talented, dynamic policy team on a fixed term contract covering maternity leave.

Position: CE338 Policy Manager

Location: Homebased, UK nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings) 

Hours: Full-time, 35 hours per week (flexible working available) 

Salary: Circa £45,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: This is a Fixed Term Maternity Cover Contract until March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 15 December 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Dates: Week commencing 6 January 2025.

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Head of Policy and Influencing, the Policy Manager leads the policy work and the development of UK-wide, evidence-based policy positions on key issues affecting stroke survivors or those at risk of stroke. Working closely with the Policy and Influencing team, devolved nations’ leads as well as other Association teams, they will consult with internal and external experts as well as stroke survivors as part of the policy development process and ensure final positions are disseminated and used effectively.

In a busy health policy arena, the Policy Manager oversees the identification and drafting of organisational consultation responses, ensuring submissions are backed up by evidence, informed by those affected by stroke and have impact with policy makers and audiences. 

The Policy Manager is an astute, experienced policy lead. Providing expert policy advice and support to colleagues across the organisation including local system leaders, they contribute to effective horizon scanning and message development to ensure the organisation is prepared for announcements and events in the external environment. The Policy Manager will also represent the Association at external events and sit on like-minded coalitions. They also support the public affairs work when necessary, and provide policy support for the Chief Executive and other senior leaders by preparing presentations when required.

This role will be provided on a fixed term basis, to cover maternity leave within the team.

About You

As Policy Manager, you will be educated to degree level or relevant demonstrable industry experience and be willing to undertake training and continuing professional development. You’ll be a flexible team player and solutions-focussed.

You will ideally have experience of:

• Overseeing evidence-based policy positions, statements and consultation responses (or equivalent)

• Building relationships with senior policy stakeholders and stakeholder mapping and management

• Meaningfully involving beneficiaries in policy work

• Developing briefings for a range of audiences, for example parliamentarians and senior colleagues

• Experience of leading and motivating others

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further 

information on the role. 

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. 

The organisation believes everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

The charity provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. It provides tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

The team are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

Individuality leads to a richer experience for people and better support for all those affected by stroke. 

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.

You may also have experience in areas such as Policy, Policy Manager, Policy Lead, Policy Officer, Policy and Influencing, Policy and Influencing Manager, Policy and Influencing Lead, Policy and Influencing Officer, Public Affairs. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Join Operation Smile UK as our Senior Acquisition Manager and make a difference in the lives of children. We're searching for a fundraising professional with experience in acquiring new donors through a variety of fundraising channels including Door to Door (F2F), digital fundraising, DRTV, cold mailing and door drops. You'll be responsible for managing a £2.4 million budget and developing innovative strategies to increase individual cash and regular giving support. This role is not responsible for the supervision or direction of staff.

Operation Smile is a global nonprofit specialising in cleft surgery and care. We provide medical training, education and mentorship to surgical teams around the world, along with expertise, research and care through our staff and volunteers, working alongside local governments, nonprofits and health systems.

Key Responsibilities

• Manage and drive recruitment of regular givers and cash givers to grow income and supporter volumes, in a multi-channel programme including Door to Door (F2F), digital fundraising channels, DRTV, cold mailing and door drops.
• Manage relationships with agency partners executing acquisition campaigns on behalf of Operation Smile UK for the betterment of the acquisition programme.
• Lead and execute our door-to-door (F2F) programme with the goal of expanding this form of acquisition fundraising over the coming years.
• Conduct a comprehensive evaluation of OSUK's digital acquisition fundraising program, including the performance of current agencies and consultants. Develop strategic recommendations and a future-focused plan that leverages the expertise of existing or new external partners.
• Full campaign management and execution in line with prescribed deadlines. This includes briefing agencies, sourcing content, managing data, copy development, proofing, briefing stakeholders, training agents, developing campaign analysis and reporting, managing costs and invoice processing.
• Monitor and report on budgets and assist in building future expenditure and income targets. Work as part of the Individual Giving team to reach strategic targets.
• Work closely with the Communications & Digital team, and Individual Giving team to ensure campaigns are in line with brand standards and integrated seamlessly with supporter retention.
• Work closely with the Individual Giving team to constantly refine the newly introduced ‘welcome programme’ aimed at transitioning new donors to retained donors and improving retention rate.
• To work closely with the Senior Database Manager and agency partners to review direct marketing acquisition campaigns and ensure that information is used to maximise income for future campaigns.
• Collaborate with the Senior Database Manager to develop and implement essential Power BI dashboards. Proactively request ad-hoc data analysis to track key acquisition metrics and inform strategic decision-making.
• Introduce new acquisition channels and develop existing ones within KPIs to manage risk and keep fundraising up-to-date within evolving channels.
• To ensure that campaigns are where possible integrated or co-ordinated thematically, creatively and/or by target audience to maximise impact.
• To lead in the training of external agencies, effectively communicating the work of Operation Smile to key representatives.
• Travel to meetings in the UK and overseas where necessary.

Staff Benefits

• Hybrid Working 
• Season Ticket Loan
• 1-day additional holiday each year to a maximum of 30 days annual leave
• Additional days off over the Christmas period
• Cycle to Work Scheme
• Enhanced maternity and sick pay benefits, subject to length of service
• 6.1% employer pension contribution
• Access to the Employee Assistance Programme, a confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health, and general well-being. The EAP service provides a complete support network that offers expert advice and compassionate guidance 24/7, covering a wide range of issues. 

Application Process

Please submit your CV for review. We will be interviewing candidates from the beginning of December (dates to be confirmed). The first interview for this role will be held in person at our UK office.

The full job description and person specification is provided as a PDF with this job advert.

Note: The deadline for applications has been extended until the 18th of December.

Employability Coordinator

Coordinators are crucial members of the delivery team, responsible for an exciting programme of activities for their given area.

If you have a passion for putting young people first, then we want to hear from you!

Position: Employability Coordinator

Location: London W12 7TF

Salary: £30,000 per annum

Hours: Full time (37.5 hrs per week)

Contract: Permanent

Closing Date: 16th December 2024

About the Role

As Employability Coordinator, you will work across all Youth Zone sessions and have lead responsibility for the Youth Zone’s Employability offer ensuring all young people have access to exciting projects and the opportunity to develop the skills and knowledge to improve their employability.  The post also involves the delivery of a targeted programme to support young people into positive destinations.

You will ensure there is a high-quality, creative and fun offer, focussed on the needs of young people and in line with the Youth Zone’s aspirations to provide members with the best possible experiences and opportunities. You will have a passion to put young people first.

You will be responsible for the continuous improvement of the delivery and inputting towards the strategic delivery plan for the Youth Zone. 

This is a fun, exciting and challenging role in a new, growing, and ambitious charity and no two days will be the same.

About You

You will have excellent communication skills to deliver activity programmes to a wide range of young people and a relevant qualification or strong demonstrable experience in Youth Work

You will have experience of

• Working with young people aged 8 to 19 (up to 25 for those with additional needs) in a range of settings.

• Engaging vulnerable, disengaged or hard to reach young people in activities in-line with relevant guidance and good practice.

• Supporting young people along positive pathways into positive destinations such as employment or training

• One or more of the following: monitoring and evaluation processes, working in partnership with external agencies, or funded projects. 

If you’re excited about this role but your past experience does not align perfectly with every requirement in the person specification, we encourage you to still apply and demonstrate how your experience is transferrable for this role. You may be just the right candidate.

About the Organisation

Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for our young people. 

Open 7 days a week, while schools are closed - that’s evenings and weekends, plus all through the school holidays. We offer a safe and active space for young people to flourish in their leisure time, where their interests can be nurtured, and they can grow as individuals. This is a charity that the whole community can be proud of, and you can be part of that journey

As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion at OnSide, ensuring a culture where everyone can be themselves and thrive.

You may have experience in areas such as Employability, Employability Officer, Employability Coordinator, Youth Employability Coordinator, Employability Youth Officer, Youth Worker, Careers Officer, Careers Coordinator, Youth Club, Youth Support, Student Support.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Nature Nurtures Programme Co-ordinator

We are looking for a Programme Co-ordinator to co-ordinate the Nature Nurtures project across Surrey Downs. 

We are looking for an enthusiastic person who enjoys taking part in outdoor activities such as gardening and walking.

If you are passionate and committed to supporting people in their recovery journey, with previous experience, and the ability to work independently and part of a larger team, then apply today!

Position: Nature Nurtures Programme Co-ordinator

Location: Leatherhead

Hours: Part-time, 18hrs per week

Salary: £14,740 per annum

Contract: 12 month contract

Benefits: Pension, Employee Assistance Programme

Closing Date: 8th December 2024

The Role

This project has been funded by the Mental Health Investment Fund for one year and will build on the programme that was originally funded by Green Social Prescribing funding. A number of nature-based activities have been planned for the programme, both on-line and face-to-face. There will be some partnership working with St Mark’s Church at Great Tattenham’ s, Surrey, who partnered in the application.

You will be required to work alongside the full-time area Co-ordinators and the Volunteer Co-ordinator to ensure that activities are supported and promoted in each area of Surrey Downs. Local venues for activities may need to be sourced so that clients do not have to travel far to take part.

The role will include arranging activities, booking venues, completing risk assessments, promoting the service and activities, and managing registers and attendances. You will also need to work within a budget when accessing resources and staffing.

You will also be responsible for ensuring that activities are adequately staffed and will work with the Activities Co-ordinator to find appropriate staff when necessary, ensuring all facilitator requirements are met.

It may be necessary to facilitate some activities to ensure groups can run.

About You

You will have experience of working directly with vulnerable adults (preferably with mental ill-health), working within the health & social care sector and of working in outdoor activities.

Skills/ knowledge include:

• A demonstrable understanding of the needs of vulnerable groups.

• Knowledge of Mental Health sector and relating issues.

• Good communication skills (oral and written)

• Ability to work on own initiative as well as part of the team.

• Excellent organisational skills and ‘can-do’ attitude.

• Ability to prioritise work effectively.

• Ability to keep accurate records and collate data.

• IT literate in MS Office, Excel, Virtual Platforms, Social Media and Networks.

• Ability to build and sustain strong working relationships with volunteers and clients.

• Flexibility.

• Understanding of Equality & Diversity issues

• Proactive attitude

• Willing to learn new skills.

• Competencies in dealing with complex situations.

• To demonstrate a clear understanding of professional boundaries.

A driving licence is desirable, however candidates without a driving licence will be invited to demonstrate how they could fulfil the requirements of the role without one.

About the Organisation

The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.

Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.

All successful candidates will be required to undertake Enhanced Disclosure and Barring Service (DBS) checks as well as reference checks.  These will be a condition of any offer of employment being made.

You may also have experience in areas such as Counselling, Counsellor, Mental Health Counsellor, Psychology, Social Worker, Social Work, Probation, Criminal Justice, Mental Health, Health and Social Care, Mental Health Recovery Worker, Mental Health Worker, Mental Health Support Worker, Connect Worker, Community Connect, Social Welfare, Recovery Support Worker. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We're looking for a Product Marketing Lead to cover for a period of maternity leave (anticipated to be for twelve months) and manage and effectively prioritise the work of Product Marketing Managers (and their teams) across squads to drive growth and engagement of all Oak products.

You would be part of an innovative organisation working to support teachers and improve pupils’ access to quality education.

WE RESERVE THE RIGHT TO CLOSE THE ROLE EARLY

Role responsibilities

• Manage and effectively prioritise the work of Product Marketing Managers (and their teams) across squads to drive growth and engagement of all Oak products
• Work closely with the Senior Digital Marketing Planner, data and research colleagues to identify and prioritise marketing and in-product initiatives and develop central messaging and positioning for priority segments
• Lead and oversee the planning, delivery and evaluation of product marketing campaigns to support the delivery of OKRs.
• Maintain specialist expertise in product marketing and be an authority across Oak (and more widely across the sector if required)

Knowledge, skills and experience

• 5+ years experience in product marketing management.
• Proven success in collecting, analysing and using qualitative and quantitative data to inform continuous improvement.
• Extensive knowledge of supporting a product’s users and driving growth.
• Experience of recruiting, developing and managing a high performing team

We’re actively looking for candidates from diverse backgrounds to work with us to shape Oak’s future. Apply for this role through Applied, a hiring platform we use that’s designed to remove bias from the recruitment process and create a fair experience for everyone.

We offer flexible working where you can base yourself at home or in a co-working office of your choice; whichever works best for you. We work a 36-hour a week and most colleagues finish early on a Friday or take every other Friday back to ensure they keep a healthy work-life balance. We believe in continually getting better as an organisation and as individuals and so there are plenty of opportunities for growth and a generous Learning and Development policy. Our team is supported with generous maternity, paternity and adoption leave so that their families get a fantastic start.