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Closing in 2 days
TPP Recruitment, Remote
£30000 - £32000 per annum
Posted 4 weeks ago Quick Apply
Closing tomorrow
Pro-Recruitment Group Ltd, Remote
£68000.00 - £70000.00 per annum + Fully Remote
Posted 4 weeks ago Quick Apply
Closing tomorrow
Yorkshire Wildlife Trust, Doncaster (Hybrid)
£30,993 - £34,106 per year
Posted 4 weeks ago
Radix Big Tent, Remote
£28,000 - £350,000 per year
Posted 1 month ago Quick Apply
Community Alcohol Partnerships, Remote
£320 per day (dependent on experience)
Take a leading role in helping to change Scotland’s relationship with alcohol starting with young people.
Posted 2 months ago
Page 16 of 16
Remote
£30000 - £32000 per annum
Full-time
Permanent
Job description

Ready to make a real impact on supporter engagement and donor retention?
 
If you’re passionate about delivering meaningful donor experiences and have experience in Individual Giving, this Senior Donor Journey Officer role could be the perfect fit for you.
 
Salary: £30,000 - £32,000
Job title: Senior Donor Journey Officer
Charity type: International
Location: Remote (UK-based) with occasional travel to Cambridge or London

 
As a Senior Donor Journey Officer, you will design and implement engaging donor experiences to build long-term supporter relationships. Working within the Individual Giving team, you will ensure their donors feel valued and inspired to continue their support.
 
Key responsibilities include:

  • Developing and improving donor journeys across multiple channels, including email, direct mail, and telemarketing.
  • Managing retention campaigns such as supporter magazines, emergency appeals, and seasonal fundraising.
  • Collaborating with internal teams (Communications, CRM Data Insights) to produce engaging content and data-driven campaigns.
  • Using Marketing Cloud and CRM systems to automate and refine donor journeys.
  • Ensuring compliance with fundraising regulations and GDPR.

 
Ideal experience they are looking for:

  • Experience in donor journey planning and retention campaigns.
  • A data-driven approach, using insights to improve engagement and fundraising.
  • Strong communication and organisational skills to manage multiple projects effectively.
  • Experience using CRM systems like Marketing Cloud and Salesforce (or similar).
  • A passion for building supporter relationships and enhancing their experience.

 
If you’re excited by the opportunity to shape donor journeys and improve retention strategies, we’d love to hear from you. Apply now.

Posted by
TPP Recruitment View profile Organisation type Recruitment Agency Company size 0
Posted on: 06 March 2025
Closing date: 05 April 2025 at 14:43
Job ref: J81868
Tags: Fundraising, Community Fundraising, Individual Giving