Jobs in Deptford

EDI Manager (Internal)

UK-Wide

£41,738 per annum (pro rata for part time hours)

 (Ref: SUS4296)

Contract: 12-months fixed term Maternity cover

Part Time 30 hours per week – happy to talk flexible working

Base: Home based, with option of hybrid working.

About the role

We have an exciting opportunity to work with us as an Equity, Diversity and Inclusion (EDI) Manager (Internal). Reporting to the Strategy Lead, Equity, Diversity and Inclusion and working with key stakeholders and colleagues across the whole organisation to implement our internal For Everyone Strategic Framework. As a charity for everyone, this framework outlines our approach to embedding equity, diversity and inclusion internally within our organisation and externally in our delivery work.

As the EDI Manager (Internal) you will be implementing the For Everyone Internal Action Plan to help us become a more diverse and inclusive place to work. You will be responsible for the end-to-end project management, from scoping and planning to executing, reporting and evaluating necessary change initiatives across the organisation. 

Ensuring quality and timely execution, you will be managing specific EDI work projects and change initiatives, as outlined in the Action Plan. 

You will drive culture change at Sustrans by role modelling and embedding equity, diversity and inclusion into all relevant people processes and policies in line with best practice to create a more diverse and inclusive organisation.

You will strengthen the governance of our EDI Groups and Colleague Networks, so that there is more joined-up working on EDI initiatives across the organisation.

This role will be home-based, with the option of hybrid working. Occasional travel to our hubs across the UK will be required as necessary to undertake projects on behalf of Sustrans.

About you

You should have previous experience of managing and implementing EDI related initiatives, including supporting colleagues to embed EDI in their work.

You will be skilled in project management, with excellent time management and organisational skills. You will also be accustomed to multitasking to tight deadlines.

You will demonstrate a strong ability to interpret, analyse and present qualitative and quantitative data and use it to evaluate the impact of projects or initiatives.

As an excellent communicator, you will have the ability to build relationships with ease across a wide range of people.

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 31 July 2024. 
• Interviews will take place in via MS Teams during the 13th or 14th August 2024

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

Location : Based in Chingford (but with travel to other boroughs for pick-ups, you may also be required to visit our sites in South Yorkshire for training and development as needed)

Hours : Full time (9am-5pm mon-fri)

Salary : £27,600 per annum

Contract Term : Permanent

Start Date : September 2024

Are you passionate about making a difference to the lives of young people?  We are looking for a supportive and nurturing person to join our London team.  This is a fantastic opportunity to join an award winning nationally recognized organization that strives to make education accessible for learners who have struggled to cope in mainstream.

Some of the perks of working at The Really NEET Project

• 10 weeks paid holiday per year (during school holidays)
• Vitality Health package (with no employee excess to pay on claims)
• Royal London Pension Scheme
• 45p per mile for any work related journeys
• Minimal teaching hrs with small group sizes compared to mainstream education settings
• Dedicated time allocated for planning time, innovation and creativity

Who will I be changing the lives of?

All of our learners have an Educational, Health and Care Plan (EHCP) and as a result all have some level of additional need.  Some of the most common areas of need that we see are Social, Emotional, Mental Health (SEMH), Autism (ASC), ADHD although we work with learners with a much broader range of needs. 

We currently have projects in Rotherham, Barnsley, London and The Midlands.

Main Responsibilities

• Responsible for the delivery of a pre agreed curriculum for your learners using pre planned sessions for FS Maths & English, Art, Change Workshops & Careers sessions.  Whilst there are teaching resources available it is a requirement of this role that you will tailor the curriculum to the interests and aspirations of the learner that you are working with in order to increase participation and engagement.
• To develop high quality teaching materials and schemes of learning that keep students engaged using creativity, differentiation and extension tasks
• To meet the needs of pupils with Special Educational Needs and in collaboration with the SEND Lead  to prepare, implement, monitor and review Individual Educational Packages and EHCP targets.
• To provide a high-quality student experience that enables students to succeed beyond their expectations
• Promote Inclusion best practice and contribute to the aims and ethos of the college
• Working with students from Pre-Entry to Level 2
• Responsible for comprehensive marking and written and verbal feedback for learners
• Working in conjunction with the Outstanding and Good criteria for OFSTED
• To participate in weekly group engagement activities such as bowling, nature walks, climbing, graffiti workshops etc to ensure you build a strong rapport with all students.

If you want to work somewhere that values both its staff and its learners, then Really NEET would welcome your application.

For more information on this role and our organization please visit our website.

What to expect from the recruitment process –

1. Application form submitted and reviewed by the panel
2. Shortlisted candidates invited to a first stage interview
3. Candidates who are successful at the first stage interview will be invited for a second stage assessment which may consist of an in tray task, scenario presentation or microteach along with time with the learners and a tour of the workplace.
4. Candidate selection – the panel will review any applications and a selection decision made
5. Recruitment Manager will make contact with applicants to let them know the outcome of their interviews
6. All applications must be submitted by 23rd August 2024 with interviews being held on WC 2nd September 2024. All candidates should be notified of the outcome within 5 days. (subject to change)

Please note that we are committed to safeguarding and promoting the welfare of our learners and expect all those who work with us to share this commitment. Successful applicants will need to undertake a DBS Enhanced Clearance check (Disclosure and Barring Service) and complete a Self Disclosure.

DUTIES AND RESPONSIBILITIES

Programme Coordination and Project Delivery

• ​To work closely with the Director of Strategy and Programmes to coordinate and support the delivery of all our programmes to achieve the outputs and outcomes agreed with our funders. 
• To support with event management both online and face to face including providing technical support to participants on platforms for online training, including driving all courses hosted on Zoom, and providing excellent customer service to all engaging with our work.
• To support evaluations through providing and analysing data to use in reporting to funders and stakeholders. 
• To lead on programme administration and funder updates, including tracking key data on platforms including Arts Council Annual Survey, Julie’s Bicycle, Illuminate and Salesforce. 
• To support with the administration of programme activity by attending and writing minutes for key meetings, drawing up programme contracts, aiding with diary management, filing, liaising with key personnel, and conducting phone or zoom conversations as needed. 
• To support with the financial administration of our programmes through invoicing and managing participant expenses. 
• To take part in training and attending any networking events as required, including potential out-of-hours events such as our 3-day residentials, to represent Cause4 externally when required.
• To contribute to Cause4’s overall business development when required, and being pro-active in terms of personal development, working alongside the line-manager to build key objectives for growth within Cause4.

Marketing and Communications

• To oversee and manage the day-to-day communications of our programmes, including managing our dedicated programme inboxes, liaising with participants, trainers and partners as needed. 
• To set-up and publicise key events, projects and training opportunities on all programme websites and relevant platforms, including Eventbrite. 
• To support the Programmes team to achieve public-facing training sales targets for our programmes through implementation of the marketing plan.
• To support with communications and marketing by curating social media content (SmarterQueue), programme newsletters (Mailchimp), graphics (Canva), and blogs. 
• To support updating the website on a regular basis with support from the web designer and to be a coordinating lead and contributor in writing for key publications such as the digital Now, New and Next publication. 
• To research and develop our audiences and networks, in line with our priority areas, regularly updating our databased to ensure key contacts are in place. 
• To lead on the analytics of our marketing data, collating vital information from SmarterQueue, Twitter, LinkedIn and Google Analytics. 

This is a remote (home) working role, with opportunities to meet with the Cause4 team at regular events throughout the year in London, Cambridge, and other locations. 

PERSON SPECIFICATION

To deliver the role, we’d expect you to have the following skills and experience:

• Some existing project management experience in the arts, heritage or culture sectors, or an equivalent role where your skills can be transferred to the above responsibilities. 
• Demonstrable commitment to Cause4’s values.
• A broad understanding and interest in the arts, culture and heritage sectors in England. 
• A thorough approach to research and attention to detail and exceptional writing skills with the ability to write in different forms and styles. 
• The ability to manage budgets and a track record of achieving targets.
• An ambitious individual that is keen to develop knowledge and skills for future leadership roles in the cultural sector.
• IT literate with experience of working with Microsoft applications including Word, Excel, PowerPoint. 
• Experience of database administration is also desirable, as is confidence in managing online platforms such as Zoom or Teams. 
• Thrives on working to tight deadlines, and able to turn work around within a short time span where demands are liable to change at short notice.
• Excellent social skills, able to operate with diplomacy, tact and empathy.
• Outwardly focussed and interested in new developments and sector trends, 
• Ability to think laterally to maximise opportunities to promote the work of the organisation, with a commitment to tackling multiple priorities.
• Conscientious, positive ‘can-do’ attitude, and a team player who is also able to work independently and show initiative. 
• Passionate commitment to the work of charities, and a strong awareness of sector potential in a challenging funding context.

Supporter Services Manager

We are seeking a passionate and dynamic Supporter Services Manager to lead a Supporter Services team

Position: Supporter Services Manager

Location: London, N1 7GT

Salary: £40,560 per annum

Contract: Full time, Permanent

Closing Date: Thursday 1st August 2024

About the role:

As Supporter Services Manager you will play a pivotal role in ensuring that supporters receive exceptional care and that all donor processes run smoothly. Your leadership will help the charity continue their mission of providing timely and effective humanitarian aid.

Key Responsibilities:

• Team Leadership: Manage and develop the Supporter Services Officer and temporary staff, ensuring clear objectives and personal development plans are in place.
• Workflow Management: Oversee donation processing and enquiry handling, ensuring all deadlines and service level agreements are met.
• Supporter Care: Champion excellent supporter care across all teams and channels, staying informed about best practices in the sector.
• Service Improvement: Develop and refine service level agreements and key performance indicators, continuously improving supporter experience.
• Legal Compliance: Ensure all activities meet relevant legal requirements, including Data Protection and Gift Aid regulations.
• Relationship Management: Build and maintain strong relationships with internal teams and external suppliers to support fundraising efforts.
• Complaint Handling: Manage escalated supporter complaints, ensuring timely and satisfactory resolutions.

About you:

To be successful in the role of Supporter Services Manager, you will need proven experience in line managing a customer or supporter care team, with a strong track record in nurturing talent and achieving results.

Other key skills and experience include:

• Experience of managing gift administration processes and procedures, including Gift Aid, in a UK charity.
• Proven ability to establish, manage and drive outstanding performance from relationships with external suppliers and consultants.
• Experience of financial management including budgeting and forecasting.
• Experience of working in a pressurised rapidly changing environment.
• Excellent interpersonal and communication skills, both oral and written and a confident communicator with all audiences.

About the organisation:

You will be joining a unique and dynamic membership organisation which comprises 15 of the UK’s leading humanitarian agencies. Since it was founded in 1963, they have run over 77 fundraising appeals and raised more than £2.4 billion to help save lives and protect livelihoods in disaster-affected communities around the world. The DEC offers hybrid working; during an appeal, office attendance is mandatory for two weeks.

Other roles you may have experience of could include: Supporter Care Manager, Supporter Experience Manager, Supporter Development Manager, Senior Supporter Experience Manager, Fundraising Experience Manager, Customer Experience Manager, GiftAid, #INDNFP etc.

How to apply

If this role is of interest and meets your skills, experience, and knowledge, then please apply with an anonymised CV (i.e. please state your initials only, not your full name) and a cover letter detailing why you feel you are suitable for the role.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We're looking for a kind, compassionate and resilient Support Worker to join our Tower Hamlets Domestic Abuse Service.

£13,676.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

We are recruiting a Part Time Support Worker for our Look Ahead refuge to support and empower women to move on successfully with their lives.

The service supports 15 women with/out children in self contained units. The aim of the service is to support women to rebuild their lives following a period of abuse, preparing them to move on within a 6-month period to an accommodation type of their choice either in or out of borough.

We are looking to recruit a part time, enthusiastic and energetic customer focused support worker to join our service and dynamic team. Support workers deliver support along side the in house Independent Domestic Violence Advisor (IDVA) to address the safety of victims, survivors at high risk of harm and to equip women with the tools to move on within the allocated period.

The role requires some flexibility as the post holder will work shifts on 20 hours shared rota which includes weekend's shifts and out of hours on call rota.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the service Manager

To empower and support women and children in the refuge to keep safe and move on successfully with their lives

Complete DASH Risk Assessments, conduct comprehensive and regular customer risk assessments to ensure their safety and wellbeing

Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available

Provide practical assistance to support customers to work towards the goals in their support plan (e.g. supporting benefits applications, attending medical appointments and appointments with external agencies

Develop and maintain links with all key agencies and service providers in the local community

Liaise with external agencies such as the Police, MARAC, Social Services and GPs

Help customers to integrate into their local area and access local educational, social, wellbeing and community activities, resources and opportunities

Monitor rent account, encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team

Manage customer referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork

Knowledge of the criminal justice system. Understanding of MARAC protocols

For a full job description, please visit our website

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

Exudes a warm friendly presence and open behaviour

Prefers working as part of a group or team

Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

Has a practical and logical mind and is naturally well organised

Thrives on change and enjoys dynamic diverse environments

Is respectful, articulate and sensitive in style of communication

Is motivated towards excellence and improvement of personal performance with a can do attitude

Ability to cope positively with challenging and diverse behaviour

What you'll bring:

NVQ Level 2 or equivalent or experience within charity/social care sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

METRO is looking to recruit for the vacancy of Parenting Support Practitioner. This fulfilling and exciting role is dedicated to helping empower, equip and support parents of teenagers in the London borough of Greenwich. The role will support parents one-to-one through mentoring and coaching to improve their skills and confidence in managing relationships with their teenage children.

Programme

The METRO Parenting Support Programme is part of the Young Greenwich Partnership, delivering a new integrated programme commissioned by the Royal Borough of Greenwich. The essential purpose of the Young Greenwich programme is to enable young people to develop holistically, working with them to facilitate their personal, social and educational aspirations to develop their voice and reach their full potential. The programme is led by NHS Oxleas Foundation Trust (Oxleas) and delivered with Charlton Athletic Community Trust (CACT) partners, who, together with METRO, form the Young Greenwich Partnership.

The METRO Parenting Support Programme delivers coaching, group work, mentoring and counselling designed to help parents of teenagers achieve their health and wellbeing goals. This, in

turn, will allow us to achieve goals for parents and children and young people as part of the wider Young Greenwich programme.

Role

The role will include working with parents one-to-one and in groups to identify goals around improving confidence and wellbeing and using mentoring and coaching tools and techniques to help support parenting skills development. Topics will include understanding the developmental needs of teenage children, managing challenging behaviour, and looking after your health and wellbeing.

St Luke’s Hospice – Caring for Harrow and Brent St Luke’s Hospice cares for people approaching the end of their life in Harrow and Brent. We aim to give the people we care for the best possible quality of life, every day. Supporting local people and their families is at the heart of what we do – focusing on what matters the most to them is at the center of our care.

The care we give is free of charge, available to all, and respects the cultures, religions, and beliefs in our richly diverse community. Our care is given with compassion and dignity and involves not just looking after the patient, but also includes supporting the people closest to them. 

Funding is raised from the amazing generosity of the organisations and people who make our care possible. Our local community is a vital partner in our care, kindly supporting us through their donations and fundraising alongside the dedication of over 800 incredible volunteers who freely give us their time to support the best possible end-of-life care for local people.

Job Summary

As our Online Sales Manager, you will be at the forefront of our digital expansion, utilising your expertise in online selling platforms to drive sales and increase revenue. Your keen commercial awareness and entrepreneurial spirit will be invaluable assets as you lead the charge in growing our online business. From achieving digital sales targets to building and motivating a team of dedicated staff and volunteers, you’ll play a pivotal role in shaping the future of our organisation.

In return for your enthusiasm and dedication St Luke’s Hospice offers the following benefits:

26 days annual leave plus bank holidays

Hospice pension 3% employee contribution and 6% employer contribution

Life assurance scheme (opting into pension)

Access to our 24-hour employee assistant programme

Free onsite parking

Access to NHS Blue Light Card

By joining St Luke’s Hospice, you’ll not only be part of a dedicated team but also contribute to a cause that truly matters. You’ll have the opportunity to make a meaningful difference in the lives of individuals and families in our community, all while advancing your career in the fast-paced world of online sales.

If you’re ready to embark on an exciting journey with us and play a pivotal role in shaping the future of our organisation, we want to hear from you!

Apply now to join our team as our Online Sales Manager and be part of something truly special.

Together, let’s make a difference—one sale at a time!

Applicants are encouraged to inform us if any reasonable adjustments are needed to be made during any part of the recruitment process.

St Luke’s Hospice are equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.

Please note: We will not be able to employ you if you are not eligible to work in the UK. We will not be able to obtain a work permit on your behalf.

We're looking for a CQC Registered Service Manager to join our Luton Road Service in Newham.

£42,000.00 - £45,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The Service Manager will be responsible for the operations of a specialist supported living service which support up to eleven residents with Learning Disabilities, Autism, complex behaviours and/or physical health needs. The role will provide line management for a Team Leader and support the team, ensuring that compliance with organisational, legal regulations and those of the local authority are adhered to. The successful candidate will be responsible for the quality of support provided, ensuring excellent quality of life for customers and a good working environment for colleagues. The role will require the individual to be the CQC registered manager for the service, making the person the accountable person with the Care Quality Commission, as well as with commissioners and key stakeholders.

The role will also require the individual to embed a Capable Environment in the service/s and a Positive Behaviour Support (PBS) approach through coaching and leadership. Co-production and a person-centred approach are essential to this role.

Regular working hours will be Monday - Friday, 9.00 - 17.00, however flexibility will be required.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website

What you'll do:

Ensure the customer is central in their support and a co-production model is promoted.

Work with teams to support data driven decision making and reduce incidents, promoting quality of life and high levels of participation in meaningful activities

Work to the principles of STOMP

Lead on assessments of complex needs referrals

Monitor the delivery and assess effectiveness of Behavioural Support Plans

Responsible for managing and allocating customers to support staff (casework management)

Lead on quality visits, using Look Ahead's local indicators to monitor quality/performance, set targets and lead action plans to ensure highly rated services that reflect requirements of local funders and local and national standards

Promote a person-centred culture and co-production

Lead on improvement action plans following quality audits and inspections and ensure improvement plans are prepared, monitored, complied with and improvements embedded

Effective management of any safeguarding incidents and appropriate escalation of any emerging risks

Promote safe, consistent and predictable environments, in line with the Capable Environments framework

Promote understanding of the rationale of a Behavioural Support Plan, Capable Environments and its uses

Using sound financial and accounting principles, manage and analyse contract budgets to deliver on corporate and local contract financial targets

Ensure improvements in services result in sustained financial and performance delivery

Support the filling of voids

Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary

Be a role model to the team and establish clear roles and effective teamwork, always ensuring a person-centred approach

Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution

Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective

Coach employees in having a person-centred approach

Address employee relationship issues in a prompt manner

Lead on safeguarding, recruitment and contractual issues with the funding authority

Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

What you'll bring:

Essential:

Educated to degree level or equivalent

Experience of managing contracts and resources and delivering to budget and performance targets

Have operational management experience in social care

Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract

Experience of successfully managing external partnerships to ensure successful delivery of services

Hold a relevant RMA/NVQ Level 4 or other business/management qualification

Excellent IT skills

Desirable:

PBS training or experience working within the PBS framework

Have relevant professional memberships and/or specialist qualifications.

We are looking for a Project Manager with drive, enthusiasm, and knowledge to join our small dynamic team in creating innovative training programs to develop ethical, sustainable kidney transplant programs, saving lives in low and middle-income countries (LMICs).

Background

Our vision is that patients around the world with end-stage kidney failure will have the option of a kidney transplant locally and the chance of a life free of a dialysis machine. TLC helps to save and transform lives directly, and through transfer of skills, helps many more in the future

At TLC, we support the development of ethical, sustainable living and deceased donor kidney transplant programs, through collaboration with our specialist transplant volunteers from the UK NHS. Through various teaching methods and resources, including travel to partner centres, we empower overseas healthcare professionals (HCPs). TLC is the 'go-to' organisation for fledgling transplant programmes. We achieve this through direct training, transplant missions and observerships supplemented with mentoring, online teaching, resources and support

We are looking for a Partner Centre Project Manager who will manage all aspects of TLC partner projects. The Partner Centre Project Manager will be responsible for delivering the objectives outlined in the strategy and managing the training/mentoring programs for partner centres.

The TLC Team

Transplant Links is a small, flexible, and highly motivated team comprising a CEO, Director of Medical Activities, and Project Administrator. The Partner Centre Project Manager will report directly to the CEO, and collaborate closely with the Director of Medical Activities, working with over 50 NHS volunteers.

The Role

As we have expanded our global reach we need a Partner Centre Project Manager to develop and implement training programs in our partner centres worldwide. Primary responsibilities include project management of partner centres coordinating their training and resource allocation, and stakeholder communication  (healthcare institutions, supporters, HCPs). This involves organising missions, where a team of UK volunteers travels to facilitate living donor kidney transplants in situ. These missions will be led and supervised by the project manager.

The Partner Centre Project Manager also assesses and addresses the evolving needs of partner medical centres, ensuring that the training programs remain pertinent and customised to the specific requirements of partner centres. They will monitor the program’s expenditure within agreed budgets and ensure compliance of the activities and expenditure with TLC policies, whilst also taking the lead on program reporting to supporters. Crucially, they will be responsible for liaising with local program leaders (doctors, nurses and hospital managers), volunteer HCPs from the UK and stakeholders in the field (often Health Ministries and hospital management).

Primary accountabilities include: the completion of missions within a given time frame; abiding by the policies and procedures in place to ensure the safety of TLC volunteers and staff; identifying and managing risks within programs and proposing mitigation strategies; moving each partner centre through the phases of development as per the strategy; assessing prospective partner centres; progress reporting and communicating performance; managing budgets and resourcing requirements

Example tasks include meeting online with partner centres; writing plans and budgets for overseas missions; meeting online with a current or potential sponsor of a partner centre; liaising with TLC volunteers; facilitating meetings with key stakeholders; making in person visits in UK and abroad; working with TLC volunteers to design itineraries for upcoming observerships; preparing performance reports on centre progress and KPI’s

Role Requirements - Candidate Specification

We invite applicants with strong leadership qualities and an appetite for solving complex problems to apply to join our team. Applicants should have excellent project/program management and organisational skills and at least 5 years of project management experience at a similar level, preferably with a background in a relevant international/development management or implementation role, and ideally in healthcare and the charity sector. 

With demonstrable experience in designing, initiating and leading complex development processes and programs, applicants should have a significant understanding of budget management, time management, stakeholder management and financial reporting. Previous experience in successfully managing complex programs within the international development and/or health sectors is needed, and experience working in LMICs would be desirable.

The Partner Centre Project Manager will be expected to work from home on a laptop/computer and to travel overseas to partner centres as needed. They will be working both with other members of the TLC team at times and on their own. UK DBS check will be required

Please provide a covering letter together with your CV for your application to be considered

We're looking for a Clinical Lead Behaviour Analyst to join our Complex Specialist Directorate in London, Kent & Hertfordshire.

£70,000.00 - £75,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

In this role you will be a key member of the Complex Specialist Directorate operating across Look Ahead's geography in Learning Disability and Autism services. The Clinical Lead will be a qualified Behaviour Analyst, responsible for conducting assessments, deciding most appropriate PBS interventions and supporting service teams to deliver effective strategies and develop practice. The postholder will be expected to obtain information from all relevant stakeholders to inform decision making. This role will operate off-line reporting into the Director of Specialist and Complex Care and working alongside the Director for Business Development and wider team.

This is 6-month fixed-term contract, with the potential for extension.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

To be successful the postholder will demonstrate capacity to implement sustainable, person-centred PBS interventions working collaboratively with Look Ahead PBS Coaches, Service Managers and wider stakeholders.

This role will be varied and responsive to the needs of the customers that Look Ahead supports across our Learning Disability and Autism services and will likely include:

• Conducting initial needs assessments from referrals
• Developing individual PBS plans and support proposals sensitive to customers cognitive, social, emotional and sensory needs
• Facilitating support planning for individuals in receipt of Tier 2 or 3 of our PBS Framework
• Performing Functional Assessments for PBS planning
• Conducting training sessions for individuals and teams
• Providing coaching and guidance to service teams to develop practice
• Observe practice, collate and record data, provide feedback
• Designing and implement training programs:
  In-house RBT training and supervision with a view to developing capability of those selected for RBT to deliver regional specific assessments.
  Autism, learning disability and communication
• Provide clinical supervision to PBS Coaches and support their development to apply PBS strategies and interventions
• Attend management meetings and write reports

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

• Ability to recognise and respect the importance of equity, diversity and inclusion in the workplace and to promote its practice
• Ability to cope with challenges in a fast paced environment
• Excellent analytical and problem-solving skills
• Ability to work as part of a wider senior management team striving to meet corporate and directorate objectives
• Relevant experience of working with high acuity, complex needs
• Experience of working with Multi-Disciplinary Teams and achieving positive outcomes for customer
• Tenacious and confident in delivering improvement with others
• Excellent, listening, verbal and written communication skills
• Committed to Safeguarding and the provision of providing first class care
• High levels of personal motivation with the ability to motivate others
• Experience of training and coaching colleagues to improve practice
• Proven track record of engaging with range of colleagues to gather relevant information to inform decision making
• Able to follow instructions and comply with company policy

What you'll bring:

• Board Certified Behaviour Analyst (BCBA)
• Person centred ethics
• Level headedness
• Strong interpersonal, collaboration and problem solving abilities

For a full job description, please visit our website.

Victim Support are looking for a Hospital Independent Domestic Violence Advisor (IDVA ) to cover hospitals within the Greenwich & Lewisham Trust. This role is for 37.5 hours per week and will involve hybrid working both from home, across hospitals within the Trust as required and from our London office.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the Role:

As a Hospital Independent Domestic Violence Advisor you will be supporting victims of domestic abuse. This is a key role at the hospitals working alongside the safeguarding team to ensure that victims of domestic abuse have access to appropriate support. As an IDVA you will be:

• Providing a high quality support & advocacy service to victims of domestic abuse
• Managing a caseload; identifying and assessing risks and needs, providing a tailored crisis intervention service through individual safety planning, advocacy, emotional & practical support
• Advocating on behalf of service users to help them access services to keep them safe
• Working within a multi-agency framework to offer a coordinated response to domestic abuse
• Delivering training to hospital staff & local partner agencies

You will need:

• Knowledge of help-seeking barriers and support needs of victims of domestic abuse
• An understanding of domestic abuse & it's impact
• Knowledge of risk assessment, safety planning & risk management
• Understand safeguarding issues, and the legal responsibilities surrounding these issues.
• Experience of direct service delivery to vulnerable people
• Good communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals
• Strong crisis management skills and the ability to deal with stressful and difficult situations.

Please note that the successful applicant will be required to sign an honorary contract with the hospital trust, in addition to the contract of employment.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

About the role

Sense has a fantastic opportunity for someone to join our Business Development team as our Partnerships Executive. This is a full time, 12 month fixed term, position working 37.5 hours per week. This role will working flexibly between home and our office in King's Cross, London.

This role will play a key part in achieving the Corporate Partnerships strategy, which is at an exciting point as Sense expands its programmes to reach more people who are deafblind or have complex disabilities. Sense is committed to developing our Corporate Partnerships Portfolio and have identified corporate income as a strong growth area for the charity. The successful candidate will be working within the Philanthropy & Partnerships team which consists of philanthropy, trusts and foundations, and statutory funding, contributing over £3m to support programmes across the UK. 

Key Responsibilities

• Lead the initiative to expand Sense’s ‘talks and training’ offerings by establishing and maintaining relationships with EDI (Equality, Diversity, and Inclusion) professionals and leaders of corporate staff networks.
• Assist Partnership Managers in the day-to-day management and nurturing of existing corporate partnerships, ensuring consistent support and service delivery aligns with Sense’s strategic goals.
• Conduct weekly research to identify corporate foundations and charity of the year opportunities, lead the application process, and support partnership managers by strengthening their pipelines.
• Actively participate in team discussions and strategy sessions, contributing to the development and implementation of the corporate partnership strategy.
• Assist in maintaining the CRM system by entering data on partner interactions, ensuring accuracy and completeness of records to support effective relationship management.
• Assist in compiling status reports and updates for the corporate partnerships team, helping track against targets and outcomes.

Key skills and experience

• Familiarity with the principles of account management, including supporting the retention and growth of client or partner relationships.
• Experience assisting with the development of new business pipelines, from initial research to the support stages of deal closure.
• Ability to support negotiations and positively influence outcomes under guidance, contributing to the acquisition of new opportunities for income.
• Comfortable working under senior staff and supporting interactions with senior stakeholders, with the potential to occasionally represent the organization at events or meetings.
• Skilled at building long-term relationships with stakeholders internally and externally
• Excellent presentation skills in order to influence and persuade a wide range of audiences.
• Confident communicator with the ability to match opportunities to objectives.

For a full job description and person specification, please see the link below

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.

We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

We recruiting for a temporary Customer Services & administrator , you will be providing a high level of customer service and support to supporters, volunteers, groups, members of the public and internal customers As well as dealing with gift aid and donation processing for the teams.

Fully office based at their London HQ

The Role
Experience of managing, maintaining and developing customer relationships
Experience of working within a customer service environment
Experience of writing relationship building communications
Experience of dealing with and responding to multi-channel communications including phone, email, face to face and social media

The Candidate
Experience of managing, maintaining and developing customer relationships
Experience of working within a customer service environment
Experience of writing relationship building communications
Experience of dealing with and responding to multi-channel communications,
including phone, email, face to face and social media
Experience of dealing with and responding to complex complaints and feedback
CRM experience , Raisers Edge desirable
Experience of processing donations, Gift Aid
Experience of the processing and management of personal data under current GDPR regulations

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

POSITION: Fundraising Manager - London

LOCATION: London, office-based (East London)

SALARY: £33k-£45k dependent on experience + London Allowance

DURATION: Permanent, Full Time (40 hours per week)

WORKING HOURS: Variable (Core Office Hours Mon-Fri 10am – 6pm)

REPORTING TO: Head of Fundraising & Donor Care

THE COMPANY

Islamic Help is a UK-based international relief and development organisation that has developed rapidly since being established in 2003. Our programmes aim to help and empower disadvantaged communities in the UK and abroad; some of the key areas we work in are emergency response, WASH, education, livelihood and environmental conservation.

As part of our growth and development, and our continuing commitment to improve community relationships, generate income and deliver events nationwide, we are currently seeking a Fundraising Manager to take charge of our London team and office.

WHAT WE OFFER

Islamic Help acknowledges that our employees are our most valuable resource. Therefore, we provide a variety of benefits aimed at promoting their professional growth, as well as supporting their mental and physical well-being, and maintaining a healthy work-life balance.

• Holiday entitlement of 30 days per financial year (includes bank holidays entitlement – due to the nature of the role, you may be required to work on bank holidays)
• Personal learning and development opportunities.
• Automatic enrolment into our workplace Pension Plan (option to opt out).
• Employee Assistance Programme for support with health & wellbeing, financial matters, and any other assistance.

THE ROLE

The Fundraising Manager will be responsible for leading the London team’s overall fundraising strategy and activities. The role requires the postholder to motivate and support their team, and ensure regional and individual fundraising targets are met, in alignment with Islamic Help’s fundraising strategy. This position involves bringing new fundraising opportunities as well as enhancing relationships with existing supporters and donors.

KEY RESPONSIBILITIES:

• Develop and implement comprehensive fundraising strategies aligned with Islamic Help’s objectives and growth plans.
• Identify and prioritise key fundraising programmes and initiatives in collaboration with the Head of Fundraising.
• Lead the fundraising team, providing direction, support, and professional development to ensure high performance and achievement of targets.
• Oversee the planning and execution of large-scale fundraising campaigns, events, and initiatives such as tours, treks, lectures, and dinners.
• Innovate and introduce new fundraising approaches and techniques to enhance donor engagement and increase revenue.
• Cultivate and maintain relationships with major donors, corporate partners, and key stakeholders to secure funding and support.
• Develop tailored proposals and presentations for high-value donors and strategic partners.
• Ensure consistent communication and follow-up with donors, providing regular updates and impact reports.
• Foster a positive and motivating environment for volunteers, recognising and rewarding their contributions.
• Develop and manage the fundraising budget, ensuring cost-effective use of resources.
• Maintain accurate records of fundraising income, pledges, and donor interactions.
• Prepare detailed reports on fundraising performance, including financial outcomes and impact metrics.
• Identify and establish local, national, and international partnerships for joint fundraising initiatives.
• Expand Islamic Help’s capabilities through strategic collaborations, increasing access to expertise, skills, and donor bases.
• Represent Islamic Help at various external events and meetings, acting as an ambassador for the organisation.
• Uphold and promote the values and mission of Islamic Help in all professional interactions.
• Ensure all fundraising activities comply with relevant laws, regulations, and ethical standards.
• Continuously improve fundraising processes and practices based on industry best practices and feedback.
• Maintain personal and team health and safety standards, following organisational policies.
• Commit to ongoing learning and professional development, participating in training workshops and seminars as required.
• Perform any other duties assigned by your line manager that are appropriate to your role within the organisation.

ATTRIBUTES:

Candidates will be required to show:

A proven track record in a senior fundraising role with demonstrated success in raising significant funds.

• Strong leadership and team management skills.
• Excellent communication, negotiation, and relationship-building abilities.
• Strategic thinker with the ability to analyse data and trends.
• Adaptable and flexible in working style as this role will entail evening and weekend work to attend events and meet deadlines. Some travel the country may be necessary to meet with donors or attend events.

HOW TO APPLY

To apply, please email a CV and covering letter detailing how you meet the requirements for the post, to our HR department.

Deadline for this vacancy: 31st July 2024

We regret that only shortlisted candidates will be contacted for an interview.

You must have proof that you have the right to work in the UK.

We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability.

Please note: Interviews are expected to take place on an ongoing basis until the vacancy is filled. The advert therefore may close sooner than the deadline date.