Jobs in Crystal Palace

ABOUT US

We’re a small, creative and fast-growing charity that was established from inside The Economist in 2012. We support children, aged 10 to 16, from under-served backgrounds to develop essential skills for the modern world. We do this by enabling them to join inspiring discussions about the news, which teach them to think critically, communicate effectively and understand global issues. 

Our activities

Our programme, Topical Talk, brings about these discussions in four ways:

• We create world-class teaching resources for classroom discussions about global news stories
• We run Topical Talk Festival: the only news festival for young people. Children from countries all over the world join discussions with each other and global experts; and they work towards publishing their opinions in written, audio and film format for the chance to win awards 
• We offer Topical Talk Prizes: collections of resources for a series in-depth discussions about a big global issue or theme, following which students submit their work for the chance to win prizes
• We train and support teachers to bring high-quality news discussions into their classrooms; including through intensive, in-person community partnerships in the UK, US and Nigeria

Our impact

Children who take part in Topical Talk can make seven times more progress compared to their peers in creativity, problem-solving, open-minded listening and confident speaking. These skills are linked with better outcomes at school, in employment and as citizens. Our programme has received international recognition, including by HundrED as one of the top 100 educational initiatives of 2020 and 2021, and as first-prize winner of the UNESCO Global Media and Information Literacy Awards 2022.

Our ambitions

We are at an exciting point in our trajectory. We have demonstrated huge growth potential, going from a small UK pilot in 2013 to working with thousands of teachers globally today, including on-the-ground work in the UK and US. There is still an enormous unmet need, so we have bold plans to reach one million children in 2026, with 100,000 engaging on a weekly basis. 

THE ROLE 

We’re looking for a qualified teacher or ex-teacher who is excited to play a hands-on role in our team, training and building relationships with Topical Talk teachers in the UK and internationally.

You’ll be responsible, alongside our Teacher Engagement and Development Lead, for supporting teachers to get the most from Topical Talk programmes. You’ll do this by building strong relationships with a range of individual teachers, school groups (for example multi-academy trusts) and organisations. You'll be confident communicating with and motivating teachers, and delivering inspiring teacher training in a range of settings in the UK and internationally. You’ll also work directly with 10- to 16-year-old students on a regular basis, to model lessons to teachers, deliver workshops and facilitate online discussions. 

From time to time you will work with our content team to give input into the creation of interactive lessons on news topics. You’ll share ideas for class activities or topics, join idea-generation and feedback sessions, and occasionally draft lessons yourself. 

OPPORTUNITIES WE CAN OFFER YOU

• Real impact: you’ll work directly with teachers and students to make a real difference to children’s ability to think critically, listen well, express themselves and understand the big issues of our time
• Growth and development: you’ll join a fast-growing charity with opportunities to grow your skills and responsibility as the organisation takes on bigger challenges. We invest in training and development and will support you to build the skills and experience as you need, for example, working with you to find expert mentors within The Economist Group 
• A friendly, driven and highly-effective team: we are deeply committed to being an inspiring, happy place to work, where we learn and achieve things that matter together. We work collaboratively and supportively, with the freedom to use our own judgement and be creative 
• Flexible working: our core hours are from 10am to 4pm with a minimum of two days spent in the office each week (Wednesdays and Thursdays)
• Other benefits: Economist Group benefits include a great central-London office (The Adelphi Building near Charing Cross), private medical insurance, a cycle to work scheme and more

RESPONSIBILITIES

Design and deliver teacher training and support to maximise impact of Topical Talk (40%)

• Work with the Teacher Engagement and Development Lead to design and deliver online and in-person teacher training that supports and inspires teachers to run Topical Talk lessons regularly
• Visit schools to observe, and occasionally teach, Topical Talk lessons
• Collect data, such as case studies and progress reports, to help evaluate the impact of Topical Talk 
• Test and evaluate different approaches to teacher support in order to continually improve how we work with teachers

Engage students with Topical Talk lessons (30%)

• Deliver inspiring workshops and lessons about the news to young people aged 10 to 16 globally
• Co-plan and present Live Lessons to a global audience
• Facilitate online discussions between young people during Topical Talk Festivals 
• Collaborate with the content team to share ideas, give feedback and occasionally draft lessons about the news

Build and nurture effective relationships with teachers, school groups and organisations (30%) 

• Build strong relationships with teachers, administrators, local education authorities, school districts or multi-academy trusts, to make Topical Talk a long-term success in the schools 
• Monitor and evaluate the impact of Topical Talk in depth in these schools or communities, using evidence to recommend programme-wide changes
• Work with the Head of Marketing and Teacher Engagement Development Lead to recruit schools to participate in Topical Talk Festival, liaising with teachers and persistently following up as needed
• Support teachers to get ready to participate in the Topical Talk Festival, including briefing them, guiding them through the sign-up process and answering their questions / troubleshooting

This role will involve international travel so a valid passport is required. It also involves working with young people, so you will need to have an enhanced DBS check (which The Foundation will organise).

REQUIRED ATTRIBUTES AND EXPERIENCE

You are…

• A clear and compelling communicator, verbally and in writing – you’re able to engage people with our work and build strong relationships
• Willing to travel – you are keen to travel across the UK on a regular (weekly) basis, and overseas on a termly basis
• Highly personable – you build rapport quickly and nurture ongoing relationships 
• Passionate about current affairs – you want to help young people to understand the news
• Meticulous in your work – you have exceptional attention to detail and time management
• Collaborative – you are happy to work as part of a team to ensure the best results
• A great problem-solver – you can manage the needs of different audiences and stakeholders
• Results-oriented – you use your initiative and are driven to achieve our targets

You have…

• Qualified Teacher Status (or equivalent) – you have at least two years of experience teaching primary or secondary students and an up-to-date knowledge of educational research and developments
• Experience delivering training to teachers on multiple pastoral and curriculum-related topics
• Experience of building relationships and managing stakeholders to secure what’s needed from them
• A proven track record of planning, analysing and reporting on projects

You might have…

• Experience of working in schools or with teachers outside of the UK 

We’re particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background. If you require any adjustments for your interview, just let us know.

Working across third sector organisations you will build and maintain relationships to input to policy and influencing, both as SWA as well as jointly with others. You will maintain good working relationships with civil servants, challenging ideas and find solutions where necessary.

The role includes inputting to and submitting consultation responses, researching and writing briefings, preparing for SWA to providence evidence in parliament, keep our communications team up to date with policy inputs and changes, and input to good practice stemming from policy changes. All of these roles, requiring great working relationships across the organisation, but especially with Membership and Training.

We’re looking for someone with experience in a similar role, with specific knowledge of the Scottish policy landscape and the potential that offers. We’re looking for someone who can work across domestic abuse related topics – examples including economic abuse, child contact, the welfare system. We ask that you re a self-starter, ready to apply these skills creatively to meet our strategic priorities.  Excellent written and verbal communications skills go without saying: you’ll be skilled in the ability to engage confidently with a range of different audiences, and be adept at writing to suit them, working alongside colleagues across SWA and our members across the country.

The recruitment panel will be appointing  for this role on a rolling basis. After considering your application, the panel will be in touch if they would like to invite you to interview, please don't delay in applying as the post will close once the position is filled.

London Seminary seeks an enthusiastic Administrator to play a crucial role in its administration function. 

An exciting opportunity awaits a proactive, personable, and reliable Administrator to join a friendly and engaging administration team. The Seminary seeks an individual with a fast-paced nature and outstanding attention to detail to offer comprehensive support, including student applications, facility administration, library assistance and general enquires. 

The Role 

You will be one of the first points of contact for the Seminary and responsible for providing multifunctional administrative and practical support to the Principal, Senior Leadership Team, and staff. 

You will take a proactive approach to the role, supporting the smooth admission of students into the Seminary. You will also undertake a wide range of other duties including supporting the senior leadership team, ensuring the smooth running of the library, liaising with the site manager over accommodation and facilities and general administration as required. Below is an outline of duties. 

Student support 

• General enquiries 

• Telephone queries 

• Book interested parties into Visit and Open Days 

• Send out applications as requested.  Chase up near deadlines. 

• Deal with written correspondence, forwarding/scanning items as necessary 

• Student applications 

• Progress, request references, arrange interviews, offer places as directed 

• Provide admissions information, reading lists, handbooks, and answer queries 

• Administrative and welfare assistance 

Course Support 

• Produce and issue timetables as directed by teaching staff 

• Assign students and staff to Morning Worship slots 

• Book lecturers where requested 

• Set seminar, assignment, essay and visit/open dates 

• Allocate seminar presentation slots to students 

• Produce lecturer agreements 

Facilities 

• Book residential rooms for students, lecturers, and visitors 

• Student Flats: provide information about flats, licence agreements etc. 

• Report faults/maintenance issues 

• Provide accommodation reports 

• Arrange bookings for extra meetings and conferences 

• Ensure safe standards are maintained across the site, reporting issues and rectifying problems 

• Update Fire Risk Assessment 

• Maintain Accident Book, and ensure First Aid Training is up to date and documented 

Finance 

• Check and approve purchase invoices within agreed limits 

• Distribute invoices 

• Chase overdue invoices 

• Maintain leases for photocopier 

• Maintain and order office supplies as needed 

• Maintain scale of fees and payments 

• Bank cheques and cash 

• Liaise with local authorities for Council Tax and Business Rates queries and demands 

Library 

• Collate book requests and reading list items for approval 

• Order books as directed 

• Classify books, and maintain classification system 

• Oversee cataloguing, stock-checking, filing and maintenance of books 

• Maintain journal subscriptions 

• Process book donations, adding to the library, selling to students, or disposing of as appropriate 

• Order and sell set texts to students 

• Order book donations for students, and biblical texts in the original languages 

• Maintain library software, running maintenance and error reports 

• Provide student details to Evangelical Library 

Other items 

• Maintain licences, ensuring they are operated correctly and renewed promptly: 

• Data Commissioner updates 

• Liase with Copyright Licencing Authority 

• Liase with Christian Music Copyright Licensing 

• Ensure Microsoft and Adobe software licences are up to date 

• Maintain users on the system, adding new users as necessary 

• Maintain procedures and records of processes and passwords 

The role is full time, Monday through Friday, 37 ½ hours per week on site at London Seminary. 

About You 

You will be a highly motivated, efficient and organised administrator, who is a team player, as you will work with a number of people at all levels across the Seminary. With a track record of working in a busy environment where attention to detail is essential, along with the ability to manage various tasks simultaneously. 

Job Title: Office Manager

Hours: 35 hours per week (9.30am-5pm with 30 min break or 9am-5pm with 1 hour break)

Days: Monday to Friday

Contract: Permanent

Location: Based at our day centre (52 East Hill, SW18 2HJ) – this is not a remote role

Salary: £24,529 per annum

Reports to: Day Centre Leadership Team and Executive Team

Purpose of Role:

We opened our Day Centre for older people, adults with disabilities and adults with dementia in October 2021. The Office Manager role is a new position that will provide a wide variety of operational support to the Day Centre Leadership Team as we are embedding and growing our Day Centre offering and increasing the number of clients who attend the Day Centre and the types of services they receive.

We also support older Wandsworth residents in the following groups with outreach in the community and with activities in the Day Centre: BAME; digitally isolated; financially isolated; LGBTQ; socially isolated; women; and those with, or at risk of, mental and/or physical ill health and disabilities.

Benefits:

• A vibrant workplace where no day is ever the same
• An experienced and supportive leadership team
• A friendly hypo-allergenic office dog to play with
• Kind and caring colleagues who work as a team
• A great employer’s pension contribution
• A cycle to work scheme
• An employee shopping benefits scheme
• An employee assistance programme (EAP)

Important notes:

Please note that CVs will not be accepted and only full application packs will be reviewed.

The JD and PS are really important, so please do read them carefully to help you complete your application. 

About Us

Founded in 2007, KHULA Education is an award-winning South African NGO working in partnership with rural schools and underserved communities in deep rural South Africa to ensure children and youth can access a quality education and economic opportunity.

Over the past 17 years, KHULA has transformed schools that were previously failing into schools that compete at the national level; supported hundreds of young people to access tertiary education opportunities; and helped hundreds more on the path to employment. Each year, we support over 6,500 children, youth and more than 300 teachers. 

About the Role

KHULA Education is seeking an experienced and dynamic fundraising leader to lead KHULA’s fundraising and communication efforts in the UK and South Africa. The postholder will join us at an exciting time and help us to continue our growth trajectory which has seen our annual budget increase from £250,000 to £1 million in the past several years. Supported by the South Africa based CEO, and working closely with the UK Board of Trustees, the postholder will be joined by a new Fundraising Officer who you will line manage.

We’re looking for an entrepreneurial individual with strategic vision who will play an active part in developing KHULA’s future fundraising strategy. 70% of the role is focused on fundraising directly for our work, 30% on managing KHULA’s communications including donor newsletters and social media content (this may evolve with the recruitment of an Officer).

Key Responsibilities

• Steward, retain and grow the support of our existing donor portfolio: KHULA has an existing portfolio of donors including trusts, foundations, corporates, major donors, individual and regular givers, the majority of whom are based in the UK or South Africa. The post holder is responsible for managing these relationships, including bespoke reporting for trusts and major donors, leading donor meetings and involving our Board and CEO as appropriate.
• Donor prospecting and new business: researching and generating new donor leads as well as acting on opportunities provided by our Board and others, converting prospects into supporters of our programmes.
• ​​External communications: creating our quarterly e-newsletter to a database of ~2,000 supporters, managing our social media channels and the Annual Report, in addition to other ad hoc external communications.
• Fundraising innovation: leading on innovation in our fundraising approach, including creative campaigns to increase donations/recruit lapsed donors, developing products and offerings whilst considering cost effectiveness and ROI. Of particular interest is how to harness the giving potential of guests who are exposed to KHULA Education’s work when they visit Fugitives’ Drift Lodge in Rorke’s Drift.
• Financial management and admin: maintaining our donor database, working with the CEO to prepare our annual budget and fundraising forecasts.

Person Specification

Ideally you’ll have held a role with a similar scope of responsibilities around fundraising and communications, however you don’t need to have held a director level role before. Experience in a smaller charity and team is beneficial as you’ll need to be comfortable with both the strategic development side and inputting into wider planning, as well as being a leader who is willing to role up your sleeves and ‘do’.

We are particularly interested to hear from candidates who demonstrate most/all of the following attributes:

• A proven track record of personally delivering income of at least £1 million per year, including new business
• Experience in a fundraising leadership role and confidence in working alongside and advising at board level
• Experience in successfully fundraising from trusts, foundations, major donors and corporates, with experience in other areas (events, legacies etc.) also welcome
• Excellent proposal and donor communication writing skills (written samples of previous work will be requested)
• Self-motivated and able to work autonomously with a largely virtual team
• Comfortable acting in the capacity of charity ambassador, establishing new relationships and identifying new funding opportunities
• Ability to travel to occasional donor and board meetings (x3 per year), in/around London and annual trip to South Africa for 1-2 weeks.

Application Process

We are keen to fill this role ASAP and therefore encourage candidates to submit the below documentation at your earliest opportunity. We will be interviewing on a rolling basis and reserve the right to close the application process early should we find the right candidate. Unless we close the application process early, the final date for receiving applications will be Friday 9 August at 13:00 BST.

1. Your CV
2. A cover letter explaining your suitability for the role
3. Up to 3 writing samples (preferably examples of fundraising communications e.g. donor proposals, reports etc.)

Shortlisted candidates will be invited to the first stage Zoom interview on a rolling basis.

We are recruiting for a Temporary Events Fundraiser for a high profile health charity. You will plan, develop and promote third party events fundraising activities to achieve agreed income targets, Ensure that all third party events participants receive an outstanding level of stewardship and supporter care, contributing to them becoming inspired and committed supporters in the long term.

Hybrid role 2 days in the office

The Role
Business plan implementation
-Planning work to ensure we meet deadlines.
-Focussing work to implement business plans and contribute to the achievement of our strategic aims and priorities.
-Ensuring a clear focus on driving improvements in quality, impact and performance.
Developing and promoting third party activities
Relationship management
- Implement & monitor third party events business plan
- Lead on raising income to agreed targets through managing a portfolio of third party events activities.
-Proactively review, analyse and benchmark plans and make strategic recommendations to improve fundraising opportunities.
collaboration with colleagues, develop and implement multi channel marketing plans for each events activity.
Be responsible for delivering accurate data analysis on an ongoing basis and for completed events cycles, building insights into future business plans.
Ensure that all third party events participants receive an outstanding level of service in line with our supporter journey,
working in collaboration with the Digital Team to deliver high quality communications.
Identify higher-value events supporters and build a relationship
Monitor and evaluate income expenditure
- Be responsible for monitoring and evaluating the performance of investment within the third party events portfolio, including ROI for each activity.
-Monitor income and expenditure of third party events activities against agreed budget.

The Candidate
Experience of working on or managing events within a charity setting.
Proven track record of delivering income against agreed targets and timescales.
Experience of using a relationship management database such as Raisers Edge.
Experience of collaborating with colleagues across an organisation to achieve results.
Experience of stewarding supporters or volunteers.
Experience of developing, communicating and implementing business plans.
Proven planning and project management experience to control effective use of resources.
Demonstrable experience of applying effective problem solving techniques when the situation demands.
Experience of financial and budgetary management.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Application Closing Date: August 12th, 2024 at 23:00 BST
Location: Remote or hybrid working within the UK; individuals will be required to attend occasional in-person office days in London as needed and prescribed by the organisation. This role requires applicants to be able to show that they have the right to work in the UK.
Term: Full-time - 35 hours a week, Fixed-Term Contract (18 months)
Organisation: Global Greengrants Fund UK
Salary: Salaries at Global Greengrants Fund UK (GGF UK) are dependent on applicable salary scales, and internal pay policies including equity considerations and budget. Due to how salary negotiations perpetuate existing structural inequities, GGF UK has moved away from salary negotiation processes for any candidate. Our best offer for this position is £44,000 per annum
Benefits: We have improved our benefits package and we now offer 10% employer’s pension contribution, remote and flexible remote working, generous family and sick leave, employee assistance programme, health and life insurance, 28 days annual leave plus all UK bank holidays.

About Global Greengrants Fund:
Global Greengrants Fund (GGF) supports grassroots activists and civil society organisations around the world working to address environmental and social justice in over 160 countries. GGF applies a participatory and decentralised model in making grants to grassroots groups through regional and thematic boards of advisors, global partner networks and independent funds, to support grassroots environmental and social justice action. Global Greengrants Fund comprises two organisations located in the USA, Global Greengrants Fund Inc (established in 1993), and Global Greengrants Fund UK
(established in 2012). The two organisations work closely together with a shared grantmaking programme and strategic collaboration at the senior leadership level. GGF UK consists of thirteen staff members working on fundraising and influencing philanthropy; finance; communications; and operations, with all of these functions operating autonomously but in close collaboration with their US counterpart functions.

In 2024, Global Greengrants Fund is amid a strategic journey in which we collectively centre our values, including diversity, equity and inclusion, and organisational care in our work, and to rediscover our identity and potential after 30 years of work. We have experienced tremendous growth over the past two years and we are thoughtfully, yet rapidly, growing our annual grantmaking, our philanthropic advocacy, and our global partnerships and collaborations to new levels. This includes creating a globally networked learning organisation and transforming our organisational culture to be more collaborative and self-steering – we call this our transformative journey. The Monitoring, Evaluation, Accountability, and Learning (MEAL) Officer needs to understand the challenges and opportunities that come with these transformations and can remain flexible, steady, and adaptable.

The role
Global Greengrants Fund UK is looking to hire an energetic and passionate individual who will play a key role in establishing and developing Global Greengrants Fund UK’s Monitoring, Evaluation, Accountability and Learning (MEAL) work. The new role of MEAL Officer will undertake high-quality data management and analysis to produce key learnings on the outcomes of GGF’s grantmaking and other programmatic activity, as well as leading system improvements to our evolving monitoring, evaluation and learning framework in collaboration with global colleagues. They will be providing support to the emerging global learning function, and the role will support the delivery of learning activities across our network to develop clear briefs, learnings and findings that can be used by other functions, including the Communications and Philanthropic Partnerships teams, to strengthen the organisation’s external and internal engagement and knowledge sharing activities. This will include developing appropriate methodologies and tools to collate, validate, summarise, analyse and report on key trends within our grantmaking using and improving on a range of data sources including grantee application forms and reports. Working as part of the UK Programme Support function and reporting to the Deputy Executive Director, the post holder will also collaborate closely with colleagues across the global organisation Global Greengrants Fund, particularly within the Programmes, Communications, and Learning teams towards realising organisational aims.

The candidate profile
The successful applicant will have significant relevant experience in a similar role in a charitable, environmental, development, and/or grant-making organisation. They will be an experienced, senior-level specialist with a strong track record in data collection, monitoring and analysis, with good working knowledge of a range of qualitative and quantitative methodologies, tools and systems, and in using this information to evaluate and recommend adaptations, and in reporting. Higher-level qualifications/certification in a relevant field, post-graduate qualification would be a distinct advantage, particularly in the social sciences and/or use of mixed method approaches. They will have demonstrated experience authoring MEAL related reports, either organisational reports or academic publications; demonstrated ability to coordinate and improve the process of data collection, analysis and reporting and demonstrated experience in managing datasets, databases, programming, and other analysis software. They will have excellent written and verbal communication skills; and be confident in engaging a wide range of internal and external stakeholders, including at senior levels. They have exceptional organisational and research abilities, with strong attention to detail and accuracy, including analysing large amounts of information from disparate sources. They should have excellent interpersonal understanding, relationship building, and interpersonal skills to build strong alliances with diverse constituencies. They also thrive in a virtual environment and are motivated to take on challenges and collaboratively find innovative and creative solutions.
 
The right candidate will understand GGF’s core values and be committed to the guiding principles and mission of GGF and ensure they uphold them in the way they take up the responsibilities of the role.

How to apply:
Applications need to be submitted through GGF UK’s job platform by August 12th, 2024 at 23:00 BST. To apply via the job platform and to see the detailed Job Description please click here. You will be required to upload a current CV, along with a cover letter explaining why you want to work for Global Greengrants Fund and how you meet the requirements of the role as part of your application. You will need to submit these in English. If you’re intrigued by this position but feel like you don’t fit the profile precisely, please still apply.

Global Greengrants Fund UK is an equal opportunities employer. We strongly encourage applicants from all backgrounds and walks of life. We believe that diversity and inclusion in our team is critical to our success. We seek to recruit, develop and retain the most talented people from a diverse candidate pool and welcome applications from all qualified candidates. We do not discriminate based on race, colour, religion, ethnicity, gender, disability, sexual orientation or gender identity.

Key Responsibilities:

• Scheduling copy for release at optimal times.

• Creating general content (based on templates) for publication across various social

media

• Monitoring users' engagement with and feedback on every post.

• Analysing and reporting on the effects of publications.

• Creating written pieces that are sharp, memorable, and effective at prompting readers

to take action.

• Collaborating with Videographers and Multimedia Designers to ensure that posts are engaging.

• Remaining abreast of changes to all pertinent social media applications.

• Exploring the potential value of social media sites that are not yet in our repertoire.

• Assist in furthering campaigns through tasked marketing efforts

• Carry out tasks assigned by Marketing lead

• Report to Marketing lead for all tasks

Qualifications (Additional Skills):

• Enhanced knowledge of all leading social media sites, including their algorithms.

• Firm grasp of scheduling platforms and their integrations.

• Some understanding of the processes surrounding the creation and distribution of paid advertisements.

• Flexible and engaging writing style.

• Some knowledge of video editing, videography, photography

• Knowledge of engagement metrics.

• Appreciation for novel insights and ideas.

• Willingness to work occasional overtime to accommodate various time zones.

• Preferably understanding of charity posting

Person Specification : Essential Experience

• Experience in a similar role.

• Successful, significant, and relevant achievement in a comparable

national/international organisation.

• Experience of utilising the strength of an organisation brand for charity/business

development.

• Experience of developing and implementing strategic and business plans.

Personal Skills and Attributes Essential to the role:

• Full UK driver's license

• Flexible and pro-active approach

• Organised and attention to detail

• Ability to solve problems

• Strong team player

• Cultural sensitivity

• The ability to identify issues in advance

• The ability to quickly understand new ideas and concepts

• Operates by and upholds The Zahra Trust’s philosophy and values

• Right to live and work in the UK

• Ability to travel throughout the UK and to remote areas overseas when required.

With increasing numbers of residents requesting our support to investigate and help resolve their complaints, we’re substantially increasing our team of Investigators over the next few months.

As one of our Investigators, you’ll use your proven housing and / or ombudsman casework experience to impartially investigate complaints within our jurisdiction and communicate the outcome of your investigations. On completion, you will use guidance and insight to make appropriate orders that put things right for the resident where there has been a failure.

Specifically, based within our dispute resolution function and using attention to detail, logical and inquisitorial thinking, you will assess landlord responses to complaints against policy, procedure, legislation and any relevant good practice and make decisions about the landlord’s handling of the substantive issue of complaint and its complaint handling.

With clear, concise and plain language skills, you will communicate the outcome of decisions, orders and recommendations to all involved parties within an appropriate timescale, ensuring that work is of a high quality and meets our casework standards.

For this key remit, you will offer the proven ability to analyse large volumes of complex information at pace in order to reach fair and balanced decisions. This skill may stem from your experience within the housing sector, an ombudsman, legal and / or regulatory body. You’ll need excellent communication skills, including experience in producing high quality written reports, as well as the proven ability to actively listen to customers, including those that are vulnerable.

Housing law knowledge will be an asset, though it is your ability to reach fair findings within a high volume, fast-paced and target driven environment that is essential.

In addition to the salary offered, we also offer a range of other benefits including a commitment to a healthy work / life balance, including a 35-hour working week. Roles available on a full-time, compressed hours or a part-time basis.

It’s an exciting time to join us and to contribute your skills to improving residents’ lives and landlords’ services.

For further details, please click apply and download the information pack.

We request that previous applicants for the Investigator role do not apply to this campaign.

CLOSING DATE: n/a. We intend to keep this campaign open during the summer months, though we will be assessing applications in the order in which they are received. We do however reserve the right to pause and / or close the campaign. 

We are committed to providing equality of opportunity. We have an environment that is inclusive and recognises the value of difference in the workplace.

MLC have partnered with a Charitable organisation in central London to recruit an Operations Administrator within a newly created team. This is a full-time, permanent position with a wide range of operational responsibilities.

Key Responsibilities:

• Office administration, including facilities, office supplies and travel bookings
• Coordinate and provide secretarial support, including meeting minutes to the organisations board and sub-committee meetings
• Maintain and file documents, maintain the HR system and provide adhoc document management
• Provide adhoc support to senior leadership (reports, presentations), as well as support to the wider team

To be successful:

• Extensive administrative experience across multiple functions
• Minute taking and board administration management is strongly desirable
• Ability to multitask and proactively support a busy team
• An understanding of the Charity sector is strongly desirable
• This role requires Wednesday and Thursdays in the office in central London, and the third day is flexible

This role requires Wednesday and Thursdays in the office in central London.

This is a fantastic opportunity to join an organisation making a real impact the vulnerable communities around the world. To discuss this role further, and your job search, please reach out to Annabelle at MLC Partners.

MLC Partners are recruiting for a proactive and forward-thinking Finance Administrator on a permanent, part-time basis (3days/week), to join a newly created Finance and Operations team within a Charity based in central London.

This opportunity requires an experienced Finance Administrator with experience within the Charity sector, and a strong knowledge of all areas of accounts.

Key responsibilities:

• Producing management accounts and financial reports for Senior Management and the board
• Process all transactions, payment runs, post monthly journals and reconcile balance sheet monthly
• Support in preparation of the annual audit and budget
• Assist in the streamlining of the organisations finance processes and financial systems

To be successful:

• Proven experience in working within the Charity sector, specifically working with restricted funds, grants and multiple income streams
• Extensive experience in supporting all areas of accounts
• A strong desire to work within the NFP sector is desirable
• Highly detailed and proactive approach

This role requires Wednesday and Thursdays in the office in central London, and the third day is flexible.

This is a fantastic opportunity to join an organisation making a real impact the vulnerable communities around the world. To discuss this role further, and your job search, please reach out to Annabelle at MLC Partners.

Harris Hill is delighted to be partnering with a fantastic International Development charity that help people survive the consequences of conflict and disaster. They are searching for a Trust Fundraiser to join their ambitious Major Giving Team.

As Trust Fundraiser, you will proactively and independently manage relationships, reporting and application cycles for Trusts, Foundations, and Statutory Funders, adhering to all deadlines to maximise income generation. You will work closely with colleagues in the programme management team to identify projects suitable for prospective funders. Using the information provided, build compelling and persuasive applications and cases for support. You will monitor the ongoing progress of programme activities, outcomes, and finances and report back to funders, highlighting any changes as soon as possible. You will also be using the database of potential donors, write quality and compelling proposals to attract new and significant sources of funding.

To be considered for this role, you will need:

• Previous experience of fundraising within a trusts, statutory or grants role, or other relationship management/business development positions.
• Personally building relationships to secure four and five figure plus grants or other key, long-term, income generating accounts.
• Experience of researching and developing proposals for funders, clients, or other stakeholders.
• Highly developed writing skills - the ability to write compelling and accessible proposals, reports and appeals.

If this role sounds of interest to you and you want to have a chat and review the full job description, please contact Dominic at Harris Hill at [email protected]

Salary: £31,000 - £33,000
Permanent, Full-time
Location: London with hybrid working

Deadline - Thursday 1st August
Application process - CV and Cover Letter

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you ready for a new challenge? Our dedicated Supporter Care Team is looking for someone detail orientated and passionate about creating an exceptional experience for our amazing supporters.

You will be part of a fantastic team and will be responsible for handling enquiries from members of the public. You will be the first point of contact for people looking to support the trust and will need to have excellent customer service skills. You will also be responsible for supporting the Fundraising Compliance team to ensure we are supporting colleagues so they can fundraise responsibly and bring in as much money for our young people as possible.

This is a wonderful opportunity to join a lovely team in an organisation making real, tangible change for young people.

About Us

School of Hard Knocks (SOHK) is a charity that exists to empower and support individuals who are living in complex and challenging circumstances. By fostering an environment of genuine acceptance and through the use of physical activity (rugby training) and group and one-to-one support sessions, SOHK enables young people to succeed in their education and reach their potential. All of SOHK's activities are underpinned by an evidence-based sport for development framework called the 5Cs.

Overview

SOHK will soon launch its new and ambitious organisational strategy to drive growth and impact. We want to reach and support more young people at a key point in their adolescence and help them to reach their potential. To achieve this, we need to increase our reach to new audiences and convert more people into donors. We also need to optimise our communications to existing audiences; from young people on our courses and their educational professionals to prospect partners and donors.

This role is key to the success of our growth fundraising strategy that will see us double our income. To achieve this we need to optimise our branding, develop new marketing channels and grow our reach. We are looking for someone as ambitious as we are, and willing to help move our charity into the next stage of our development.

Key Responsibilities

• Deliver the Marketing & Communications strategy. Work with the Director of Fundraising and Marketing Consultant to contribute to the development of the the Marketing and Communications Strategy. Lead the delivery of the strategy, track progress and report risks and opportunities to senior leadership team.
• Brand management and development. Maintain and evolve the charity's brand identity. Ensure consistent messaging across all channels.
• Social media management. Plan, schedule and create content for multiple channels. Ensure timely publication and distribution of content. Develop and manage social media content and campaigns. Monitor social media engagement and analytics to refine campaigns.
• Digital marketing. Lead the development of all digital marketing to achieve audience reach and income targets.
• Analytics & analysis. Track and analyse the performance of campaigns by monitoring relevant analytics. Use data to adjust strategies and improve outcomes. Conduct regular competitor analysis to ensure we maximise reach. Develop routine end of campaign analytical reviews and reports.
• Stakeholder Engagement. Build and maintain relationships with key stakeholders including ambassadors and celebrity patrons, providing them with all the assets and materials they need. Develop strategies for stakeholder communication and engagement. Work with partners to create mutually beneficial communications strategies.
• MarComms Advisory Panel Engagement. Engage with our voluntary MarComms Advisory Panel of experts to maximise success of our strategy.
• Graphic Design. Using design software, create promotional and programme delivery materials such as brochures, posters, challenge event packs and social media graphics in line with brand guidelines. Create visual content for all digital platforms.
• Video Content Creation. Conduct interviews with beneficiaries on camera to capture their stories. Edit video footage optimising for use in large-scale event films and for social media content. Develop engaging video content to promote the charity's mission and activities.
• Copywriting & Copy Editing. Write and edit inspiring and engaging content for various digital platforms including website, e-newsletters, and social media. Develop compelling stories and case studies to highlight the charity's impact. Write press releases where appropriate and quarterly ‘Supporter Updates’ for major donors.
• Website Management. Oversee the development of a new website. Update and maintain the charity's website content in line with best SEO practice. Ensure integrations are working correctly i.e. website is correctly integrated with Zapier and is pulling through subscribers to Mailchimp.
• Internal Communications. Develop engaging staff communications and opportunities to share successes and drive motivation amongst staff. Seek new opportunities to share information team-wide.
• Integrated digital processes. Maximise efficiency by building integrated digital systems and processes wherever possible.

Skills & Experience

Essential

• Experience of creating and delivering multi-channel marketing acquisition strategies
• Experience delivering budgets and annual operational plans
• Highly-skilled copy-writer, editor and proof-reader
• Experience of digital marketing and proven record of delivering growth and achieving campaign goals
• Experience of managing external media and creative agencies
• Excellent GDPR knowledge and practice
• Experience of new product development, innovation and project management
• Good understanding of Google Analytics and other reporting tools.
• Experience of integrating platforms where possible to drive efficiency and optimise the customer experience

Desirable

• Knowledge of the charity sector and understanding of Sport For Development
• CRM experience
• Experience of project managing the delivery of new websites
• Experience of using creative design platforms such as Canva and video editing software.

Personal attributes:

• Responsive to the ever-changing digital landscape and trends
• Willing to be part of a fast-paced and ambitious team
• Detail orientated
• Growth mind-set and continually seeking to learn
• Strong stakeholder management skills (internal and external)
• Ability to adapt verbal and written communication skills to suit different audiences
• Confidently manage, influence and negotiate with senior stakeholders
• A highly motivated self-starter able to work proactively, independently and manage multiple priorities
• Able to work flexibly, adapting to the needs of the role and the wider team

Terms of Appointment

• Permanent contract
• Full-time (4 days considered)
• Salary £32,000 - £35,000 pro rata (dependant on experience)
• 25 days holiday plus 3 working days between Christmas and New Year extra. Employers also earn an additional day of annual leave per year of service up to a maximum of 5 days.
• Cycle to Work Scheme.
• 3% employer pension contributions.
• Opportunities for personalised training and development.
• Dynamic, entrepreneurial working environment with flexible approach to working hours and locations where possible.

How to Apply

The closing date for applications is 9am Monday 5th August.

Interviews will take place online on Friday 9th August, so please keep this day free in your diary!