Jobs in Croydon

This is an exciting role, for a charity finance professional and great communicator to join CoppaFeel!.

• Are you analytical and forward thinking with finances?
• Do you enjoy collaborating and empowering the wider organisational team in finance understanding? 
• Are you an experienced line manager that thrives on developing and upskilling your team?

If yes to the above we would love to hear from you.

About CoppaFeel!

CoppaFeel! exists to educate and remind every young person in the UK that checking their boobs isn’t only fun, it could save  their life. We are the first breast cancer charity in the UK to create  awareness amongst young people, with the aim of instilling a new  healthy habit that could one day save their life.

About the role

This is a new role at CoppaFeel! as we grow and develop our finance team. As the Senior Finance Manager, you will have responsibility for overseeing CoppaFeel!’s finances . The Senior Finance Manager will be a key role in providing support and analysis to help decision-making for Leadership team.

KEY DUTIES AND RESPONSIBILITIES

Strategic (15%)

• Support on the annual Budgeting and quarterly Forecasting process 
• Support with long term financial plans 

Reports (15%)

• Preparation of budget holder monthly reports and other internal financial reports 
• Supporting with cashflow monitoring

Stakeholder Management (20%)

• Support Auditors with audit information 
• Line manage finance assistant/intern
• Finance business partner with the teams and discuss spend with budget holders

Finance processing (50%)

• Manage day to day running of the finance function (Banking, team queries) 
• Trial balance reconciliation and month end journals
• Manage and maintain appropriate financial policies and financial controls mitigating financial risk and implementing best practice.

SKILLS, KNOWLEDGE & QUALIFICATIONS

• Part qualified Accountant or qualified by experience
• Strong relationship building and communication skills and the ability to engage with a range of people within the organisation. 
• Have good working knowledge of reporting requirements and UK charity regulations experience including SORP 
• Have experience driving change and improving processes.
• Experience of line management
• Intermediate to advanced excel skills

Please see job pack for full role description and all the benefits available at CoppaFeel!

To apply for the role, please submit your CV and complete the screening questions through Charity Jobs. Applications close on 29th July at 9am, but interviews will be held on a rolling basis, so early application is advised. The initial process will consist of a 1 hour test plus an interview, questions will be provided at least 24 hours in advance.

At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.

We have an amazing opportunity for a Black & Minoritised Ethnic Communities Independent Domestic Violence Advisor (BMEC IDVA) to join our new team in the London Victim & Witness Service who will provide tailored specialist support to domestic abuse victim/survivors from Black and Minoritised Ethnic Communities, working 37.5 hours a week.

Do you want to join a committed and inspiring team? Do you want to help make a real difference every day?

Do you want to contribute to change & improve the quality of lives of Black & Minoritised survivors?

Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?

If yes, then we'd love to hear from you

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• £500 bonus paid on successful completion of probationary period (pro-rata for part-time roles)
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This post is open to applicants who identify as being from Black & Minoritised Ethnic Communities only, as this is deemed a genuine occupational requirement under Schedule 9 (part 1) of the Equality Act 2010.

This role offers flexibility for home and office working with travel to appointments to meet clients across London as required. As an Independent Domestic Violence Advisor- BMEC you will:

• Provide a proactive, high quality & trauma-informed support service to survivors of domestic violence and abuse, with a particular focus on black and minoritised ethnic communities
• Carry out risk assessment, safety planning, advocacy & prevention & recovery work
• Work with relevant service providers to create effective referral pathways
• Manage a caseload, including those assessed at high risk of harm
• Use a person-centred, survivor-focused approach, being mindful of the effects of trauma & additional barriers to access that survivors from black and minoritised ethnic communities may experience

You will need:

• A passion for working with victim/survivors & an understanding of domestic abuse & its impact
• Knowledge of the issues those from Black & minoritised communities face
• A non-judgemental, non-directive and anti-discriminatory approach to empowering victims/survivors
• The ability to speak another language, particularly- Polish, Ukrainian, Mandarin, Cantonese, Korean, Tamil, Turkish, Kurdish, Russian , Somali, Yoruba, Akan, French, Lingala, Igbo, Gujarati, Arabic, Sylheti/Bengali, Hindi, Urdu or Spanish is desirable

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Salary:                   £46,698 – £47,828 (London) / £42,373 – £43,361 (National)
Hours:                    35
Contract:                Permanent
Benefits:

- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.
Location: London/Bristol - flexible working arrangement can be agreed with the line manager.                
An exciting opportunity has arisen at the National Housing Federation (NHF) for a Member Intelligence Manager, a key leadership role with responsibility for how we use member data effectively. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF here: https://www.housing.org.uk/about-us/
Interested in making a difference to the work of the National Housing Federation through effective use of member intelligence data? The successful candidate will manage a small team and play a leadership role in our member intelligence work, whether that is data about our members to inform our member engagement and policy positions, or work to make sure we can increase our commercial income and develop new products and services for the sector.
In addition to managing our data, this post will also have primary responsibility for the translation of data into intelligence to help the wider organisation understand membership trends and changes - allowing us to respond quickly to the changing needs of members and drive the quality of our member offer.
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.

Key elements of the role:

- To provide leadership and support to the team in line with the core values of the organisation and with our commitment to drive standards of service to our members.
- To lead a cross-directorate programme of work through the Data Strategy Implementation Group.
- To establish systems and processes to collect, maintain and utilise member data and intelligence effectively.
- To manage the interface with our Customer Relationship Management system to ensure accuracy and efficiency.
- To use data and intelligence to map key trends and changes within the sector and to make recommendations to senior staff about the implications of those trends for our work.        
- To work with communications colleagues to use data and intelligence to shape our messaging about how the sector is regarded by members, stakeholders and the wider public.
- To work with marketing and commercial colleagues to ensure that we use our data and intelligence to target our commercial products and events effectively, and put processes in place to utilise data to drive improvement.
- To work with colleagues across the organisation to create a culture that understands and is able to utilise data effectively.      
- To act as the key contact point for all member survey work. 
- To ensure that all of our internal systems and decisions are based on a common set of data.

The successful candidate:
The successful candidate will be able to demonstrate:

- Experience of playing a strategic role in the use of data in a membership, not for profit or business environment.
- Excellent analytical and numeracy skills.
- Ability to communicate effectively and proactively drive forward data-driven decision making.
- Effective use of CRM systems to inform and delivery high quality customer service and insight.
- Sound knowledge of GDPR and data protection legislation.
- Experience of data visualisation tools, such as Tableau or Power Bi.
- Experience of effective team management.

Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff – https://www.housing.org.uk/about-us/transparency/who-we-are/.  We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.  
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.

Disability confident committed employer
We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email Stephanie Green, People Manager at [email protected] with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc.  You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications:  31 July 2024
Interview date: 14 and 15 August 2024

Payroll Manager - up to £51,000. London - Hybrid

For an International NGO operating in 40 countries worldwide, we are recruiting a Payroll Manager. Reporting to the Association Director of Financial Services, the Payroll Manager will manage all aspects of payroll processing, ensuring compliance with policies and legal regulations. The Payroll Manager will manage a team of 2 Payroll Officers, and will partner closely with HR, Finance and other teams to ensure a seamless payroll operation. This role will oversee both UK and international payroll and will be a key member in the Pensions Committee.

Main Duties:

• Payroll Processing - Oversee the preparation and processing of the organisation's payroll including salaries, benefits, bonuses and deductions
• Handle all discrepancies and resolve issues related to payroll processing
• Compliance and Reporting - Ensure compliance with all internal and external local payroll regulations.
• Prepare and submit payroll tax filings, including annual and quarterly reports
• Complete regular audits of payroll procedures and records to ensure compliance
• Stay updated on change in payroll laws and implemented changes as necessary
• Ensure all payroll balance sheet reconciliations are completed
• Systems - Manage the Ceridian Dayforce payroll systems and implement updates as needed. Trouble shoot and resolve any payroll system issues
• Team Management - Lead and mentor a team of 2 Payroll officers including performance evaluations, and ongoing training and mentorship
• Collaboration - Work closely with HR and Finance departments to ensure accurate employee data, and handle payroll related reports and data to senior management

Person Specification:

• CIPP qualified or QBE
• Strong knowledge of payroll laws and regulations
• Proven experience in a previous payroll management role
• Experience of leading, motivating and supporting payroll staff
• Experience with offshore payroll tax regulations
• UK and International payroll experience
• Excellent experience of payroll software including Ceridian Dayforce

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

We are recruiting an experienced Communications Officer to support the effective delivery of our Communications and Marketing strategy, by helping us plan and implement high-quality, on brand communications activities across all our channels. This role will provide essential support and direction to our communications activities, helping us to share our story and build the Scripture Union brand.

The successful candidate will:

· Report to the Senior Communications and Marketing Manager and work closely with the whole SU staff team (and beyond) to ensure joined-up impactful advocacy for the movement.

· Develop and maintain year-round and day to day communication/key message plans to build brand awareness and encourage action.

· Help us improve systems and working practices to support and develop our communications.

· Produce high-quality, engaging written and visual communications pieces for web, email , print and social media.

· Ensure our messages are up to date, timely and engaging across all channels.

· Build good working relationships with key internal and external stakeholders, helping to amplify their voice through our comms and supporting them in their own communications work.

· Help to improve our storytelling processes, and further to develop our internal storytelling culture by encouraging and empowering staff and the wider movement to share stories of impact.

This role is based on 25 hours per week or 3.5 days per week.The role requires a minimum one day a month working in our Milton Keynes office and travel to other locations as necessary.

If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, in the first instance please send your CV and a covering letter (by email) to our HR Officer, We will contact shortlisted candidates to ask them to complete an application form ahead of interview. For more details, please download the job profile below.

We provide a range of benefits to reward our employees which includes: 23 days annual leave plus bank holidays plus an additional 5 days to volunteer on a Scripture Union event. Group pension scheme, with up to 12% employer contribution. Life insurance (death in service), permanent health insurance (PHI) and free Bible reading notes.

If you have any questions about this role, please contact , HR Officer by e-mail and they will call you back.

Closing date: 12th August 2024 (at 4pm)

Interview date: w/b 26th August 2024
(We may hold interviews as suitable applications are received. We reserve the right to close applications prior to the closing date should a successful candidate be identified).

Interview location: Trinity House, Opal Court, Opal Drive, Fox Milne, Milton Keynes, MK15 0DF

The Movement takes Safeguarding seriously. This role will require an Disclosure from the Disclosure & Barring Service and have an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.

We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.

** Interviews will take place on a rolling basis, so please get in touch ASAP!**

Changing Faces is here for everyone with a scar, mark or condition on their face or body. They provide life-changing mental health, wellbeing, and skin camouflage services. They work to transform understanding and acceptance of visible difference, and campaign to reduce prejudice and discrimination.

Changing Faces are looking for a new business specialist to help grow corporate partnership income at Changing Faces. This role will be 90% focused on new business with a 10% account management split.

You will have an excellent network of corporate funders and a proven track record of successfully bidding, winning and managing corporate fundraising partnerships. The role will suit someone with excellent communication and relationship building skills along with plenty of creative ideas to engage potential partners and win pitches.

This is an exciting opportunity to work alongside senior fundraisers to shape and craft the future of corporate fundraising at Changing Faces.

As Senior Corporate Partnerships Manager, you will: 

• Identify, cultivate, and secure new corporate partnerships at five and six figure level
• Secure new corporate partnerships including corporate foundations, Charity of the Year, cause related marketing and strategic partnerships
• Be a senior brand ambassador for the charity, engaging and developing effective relationships with a wide range of stakeholders, both internally and externally
• Build a robust pipeline of partnerships opportunities

Ideal skills and experience: 

• Experience of working in a corporate partnerships/corporate social responsibility/marketing/sales environment
• Ability to win and deliver major charity & corporate partnerships (£50-100k+)
• Experience of writing compelling copy, pitches and campaigns to secure new partnerships
• Strong commitment to Changing Faces values, vision and purpose and to keeping the voices of people with visible differences at the heart of all work

Location : Based in Chingford (but with travel to other boroughs for pick-ups, you may also be required to visit our sites in South Yorkshire for training and development as needed)

Hours : Full time (9am-5pm mon-fri)

Salary : £27,600 per annum

Contract Term : Permanent

Start Date : September 2024

 

Are you passionate about making a difference to the lives of young people?  We are looking for a supportive and nurturing person to join our London team.  This is a fantastic opportunity to join an award winning nationally recognized organization that strives to make education accessible for learners who have struggled to cope in mainstream.

 

Some of the perks of working at The Really NEET Project

• 10 weeks paid holiday per year (during school holidays)
• Vitality Health package (with no employee excess to pay on claims)
• Royal London Pension Scheme
• 45p per mile for any work related journeys
• Minimal teaching hrs with small group sizes compared to mainstream education settings
• Dedicated time allocated for planning time, innovation and creativity

Who will I be changing the lives of?

All of our learners have an Educational, Health and Care Plan (EHCP) and as a result all have some level of additional need.  Some of the most common areas of need that we see are Social, Emotional, Mental Health (SEMH), Autism (ASC), ADHD although we work with learners with a much broader range of needs. 

We currently have projects in Rotherham, Barnsley, London and The Midlands.

 

Main Responsibilities

• Responsible for the delivery of a pre agreed curriculum for your learners using pre planned sessions for FS Maths & English, Art, Change Workshops & Careers sessions.  Whilst there are teaching resources available it is a requirement of this role that you will tailor the curriculum to the interests and aspirations of the learner that you are working with in order to increase participation and engagement.
• To develop high quality teaching materials and schemes of learning that keep students engaged using creativity, differentiation and extension tasks
• To meet the needs of pupils with Special Educational Needs and in collaboration with the SEND Lead  to prepare, implement, monitor and review Individual Educational Packages and EHCP targets.
• To provide a high-quality student experience that enables students to succeed beyond their expectations
• Promote Inclusion best practice and contribute to the aims and ethos of the college
• Working with students from Pre-Entry to Level 2
• Responsible for comprehensive marking and written and verbal feedback for learners
• Working in conjunction with the Outstanding and Good criteria for OFSTED
• To participate in weekly group engagement activities such as bowling, nature walks, climbing, graffiti workshops etc to ensure you build a strong rapport with all students.

If you want to work somewhere that values both its staff and its learners, then Really NEET would welcome your application.

For more information on this role and our organization please visit our website.

 

What to expect from the recruitment process –

1. Application form submitted and reviewed by the panel
2. Shortlisted candidates invited to a first stage interview
3. Candidates who are successful at the first stage interview will be invited for a second stage assessment which may consist of an in tray task, scenario presentation or microteach along with time with the learners and a tour of the workplace.
4. Candidate selection – the panel will review any applications and a selection decision made
5. Recruitment Manager will make contact with applicants to let them know the outcome of their interviews
6. All applications must be submitted by 23rd August 2024 with interviews being held on WC 2nd September 2024. All candidates should be notified of the outcome within 5 days. (subject to change)

Please note that we are committed to safeguarding and promoting the welfare of our learners and expect all those who work with us to share this commitment. Successful applicants will need to undertake a DBS Enhanced Clearance check (Disclosure and Barring Service) and complete a Self Disclosure.

Supporter Services Manager

We are seeking a passionate and dynamic Supporter Services Manager to lead a Supporter Services team

Position: Supporter Services Manager

Location: London, N1 7GT

Salary: £40,560 per annum

Contract: Full time, Permanent

Closing Date: Thursday 1st August 2024

About the role:

As Supporter Services Manager you will play a pivotal role in ensuring that supporters receive exceptional care and that all donor processes run smoothly. Your leadership will help the charity continue their mission of providing timely and effective humanitarian aid.

Key Responsibilities:

• Team Leadership: Manage and develop the Supporter Services Officer and temporary staff, ensuring clear objectives and personal development plans are in place.
• Workflow Management: Oversee donation processing and enquiry handling, ensuring all deadlines and service level agreements are met.
• Supporter Care: Champion excellent supporter care across all teams and channels, staying informed about best practices in the sector.
• Service Improvement: Develop and refine service level agreements and key performance indicators, continuously improving supporter experience.
• Legal Compliance: Ensure all activities meet relevant legal requirements, including Data Protection and Gift Aid regulations.
• Relationship Management: Build and maintain strong relationships with internal teams and external suppliers to support fundraising efforts.
• Complaint Handling: Manage escalated supporter complaints, ensuring timely and satisfactory resolutions.

About you:

To be successful in the role of Supporter Services Manager, you will need proven experience in line managing a customer or supporter care team, with a strong track record in nurturing talent and achieving results.

Other key skills and experience include:

• Experience of managing gift administration processes and procedures, including Gift Aid, in a UK charity.
• Proven ability to establish, manage and drive outstanding performance from relationships with external suppliers and consultants.
• Experience of financial management including budgeting and forecasting.
• Experience of working in a pressurised rapidly changing environment.
• Excellent interpersonal and communication skills, both oral and written and a confident communicator with all audiences.

About the organisation:

You will be joining a unique and dynamic membership organisation which comprises 15 of the UK’s leading humanitarian agencies. Since it was founded in 1963, they have run over 77 fundraising appeals and raised more than £2.4 billion to help save lives and protect livelihoods in disaster-affected communities around the world. The DEC offers hybrid working; during an appeal, office attendance is mandatory for two weeks.

Other roles you may have experience of could include: Supporter Care Manager, Supporter Experience Manager, Supporter Development Manager, Senior Supporter Experience Manager, Fundraising Experience Manager, Customer Experience Manager, GiftAid, #INDNFP etc.

How to apply

If this role is of interest and meets your skills, experience, and knowledge, then please apply with an anonymised CV (i.e. please state your initials only, not your full name) and a cover letter detailing why you feel you are suitable for the role.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We're looking for a kind, compassionate and resilient Support Worker to join our Tower Hamlets Domestic Abuse Service.

£13,676.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

We are recruiting a Part Time Support Worker for our Look Ahead refuge to support and empower women to move on successfully with their lives.

The service supports 15 women with/out children in self contained units. The aim of the service is to support women to rebuild their lives following a period of abuse, preparing them to move on within a 6-month period to an accommodation type of their choice either in or out of borough.

We are looking to recruit a part time, enthusiastic and energetic customer focused support worker to join our service and dynamic team. Support workers deliver support along side the in house Independent Domestic Violence Advisor (IDVA) to address the safety of victims, survivors at high risk of harm and to equip women with the tools to move on within the allocated period.

The role requires some flexibility as the post holder will work shifts on 20 hours shared rota which includes weekend's shifts and out of hours on call rota.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the service Manager

To empower and support women and children in the refuge to keep safe and move on successfully with their lives

Complete DASH Risk Assessments, conduct comprehensive and regular customer risk assessments to ensure their safety and wellbeing

Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available

Provide practical assistance to support customers to work towards the goals in their support plan (e.g. supporting benefits applications, attending medical appointments and appointments with external agencies

Develop and maintain links with all key agencies and service providers in the local community

Liaise with external agencies such as the Police, MARAC, Social Services and GPs

Help customers to integrate into their local area and access local educational, social, wellbeing and community activities, resources and opportunities

Monitor rent account, encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team

Manage customer referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork

Knowledge of the criminal justice system. Understanding of MARAC protocols

For a full job description, please visit our website

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

Exudes a warm friendly presence and open behaviour

Prefers working as part of a group or team

Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

Has a practical and logical mind and is naturally well organised

Thrives on change and enjoys dynamic diverse environments

Is respectful, articulate and sensitive in style of communication

Is motivated towards excellence and improvement of personal performance with a can do attitude

Ability to cope positively with challenging and diverse behaviour

What you'll bring:

NVQ Level 2 or equivalent or experience within charity/social care sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

METRO is looking to recruit for the vacancy of Parenting Support Practitioner. This fulfilling and exciting role is dedicated to helping empower, equip and support parents of teenagers in the London borough of Greenwich. The role will support parents one-to-one through mentoring and coaching to improve their skills and confidence in managing relationships with their teenage children.

Programme

The METRO Parenting Support Programme is part of the Young Greenwich Partnership, delivering a new integrated programme commissioned by the Royal Borough of Greenwich. The essential purpose of the Young Greenwich programme is to enable young people to develop holistically, working with them to facilitate their personal, social and educational aspirations to develop their voice and reach their full potential. The programme is led by NHS Oxleas Foundation Trust (Oxleas) and delivered with Charlton Athletic Community Trust (CACT) partners, who, together with METRO, form the Young Greenwich Partnership.

The METRO Parenting Support Programme delivers coaching, group work, mentoring and counselling designed to help parents of teenagers achieve their health and wellbeing goals. This, in

turn, will allow us to achieve goals for parents and children and young people as part of the wider Young Greenwich programme.

Role

The role will include working with parents one-to-one and in groups to identify goals around improving confidence and wellbeing and using mentoring and coaching tools and techniques to help support parenting skills development. Topics will include understanding the developmental needs of teenage children, managing challenging behaviour, and looking after your health and wellbeing.

St Luke’s Hospice – Caring for Harrow and Brent St Luke’s Hospice cares for people approaching the end of their life in Harrow and Brent. We aim to give the people we care for the best possible quality of life, every day. Supporting local people and their families is at the heart of what we do – focusing on what matters the most to them is at the center of our care.

The care we give is free of charge, available to all, and respects the cultures, religions, and beliefs in our richly diverse community. Our care is given with compassion and dignity and involves not just looking after the patient, but also includes supporting the people closest to them. 

Funding is raised from the amazing generosity of the organisations and people who make our care possible. Our local community is a vital partner in our care, kindly supporting us through their donations and fundraising alongside the dedication of over 800 incredible volunteers who freely give us their time to support the best possible end-of-life care for local people.

Job Summary

As our Online Sales Manager, you will be at the forefront of our digital expansion, utilising your expertise in online selling platforms to drive sales and increase revenue. Your keen commercial awareness and entrepreneurial spirit will be invaluable assets as you lead the charge in growing our online business. From achieving digital sales targets to building and motivating a team of dedicated staff and volunteers, you’ll play a pivotal role in shaping the future of our organisation.

In return for your enthusiasm and dedication St Luke’s Hospice offers the following benefits:

26 days annual leave plus bank holidays

Hospice pension 3% employee contribution and 6% employer contribution

Life assurance scheme (opting into pension)

Access to our 24-hour employee assistant programme

Free onsite parking

Access to NHS Blue Light Card

By joining St Luke’s Hospice, you’ll not only be part of a dedicated team but also contribute to a cause that truly matters. You’ll have the opportunity to make a meaningful difference in the lives of individuals and families in our community, all while advancing your career in the fast-paced world of online sales.

If you’re ready to embark on an exciting journey with us and play a pivotal role in shaping the future of our organisation, we want to hear from you!

Apply now to join our team as our Online Sales Manager and be part of something truly special.

Together, let’s make a difference—one sale at a time!

Applicants are encouraged to inform us if any reasonable adjustments are needed to be made during any part of the recruitment process.

St Luke’s Hospice are equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.

Please note: We will not be able to employ you if you are not eligible to work in the UK. We will not be able to obtain a work permit on your behalf.

Victim Support are looking for a Hospital Independent Domestic Violence Advisor (IDVA ) to cover hospitals within the Greenwich & Lewisham Trust. This role is for 37.5 hours per week and will involve hybrid working both from home, across hospitals within the Trust as required and from our London office.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the Role:

As a Hospital Independent Domestic Violence Advisor you will be supporting victims of domestic abuse. This is a key role at the hospitals working alongside the safeguarding team to ensure that victims of domestic abuse have access to appropriate support. As an IDVA you will be:

• Providing a high quality support & advocacy service to victims of domestic abuse
• Managing a caseload; identifying and assessing risks and needs, providing a tailored crisis intervention service through individual safety planning, advocacy, emotional & practical support
• Advocating on behalf of service users to help them access services to keep them safe
• Working within a multi-agency framework to offer a coordinated response to domestic abuse
• Delivering training to hospital staff & local partner agencies

You will need:

• Knowledge of help-seeking barriers and support needs of victims of domestic abuse
• An understanding of domestic abuse & it's impact
• Knowledge of risk assessment, safety planning & risk management
• Understand safeguarding issues, and the legal responsibilities surrounding these issues.
• Experience of direct service delivery to vulnerable people
• Good communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals
• Strong crisis management skills and the ability to deal with stressful and difficult situations.

Please note that the successful applicant will be required to sign an honorary contract with the hospital trust, in addition to the contract of employment.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

About the role

Sense has a fantastic opportunity for someone to join our Business Development team as our Partnerships Executive. This is a full time, 12 month fixed term, position working 37.5 hours per week. This role will working flexibly between home and our office in King's Cross, London.

This role will play a key part in achieving the Corporate Partnerships strategy, which is at an exciting point as Sense expands its programmes to reach more people who are deafblind or have complex disabilities. Sense is committed to developing our Corporate Partnerships Portfolio and have identified corporate income as a strong growth area for the charity. The successful candidate will be working within the Philanthropy & Partnerships team which consists of philanthropy, trusts and foundations, and statutory funding, contributing over £3m to support programmes across the UK. 

Key Responsibilities

• Lead the initiative to expand Sense’s ‘talks and training’ offerings by establishing and maintaining relationships with EDI (Equality, Diversity, and Inclusion) professionals and leaders of corporate staff networks.
• Assist Partnership Managers in the day-to-day management and nurturing of existing corporate partnerships, ensuring consistent support and service delivery aligns with Sense’s strategic goals.
• Conduct weekly research to identify corporate foundations and charity of the year opportunities, lead the application process, and support partnership managers by strengthening their pipelines.
• Actively participate in team discussions and strategy sessions, contributing to the development and implementation of the corporate partnership strategy.
• Assist in maintaining the CRM system by entering data on partner interactions, ensuring accuracy and completeness of records to support effective relationship management.
• Assist in compiling status reports and updates for the corporate partnerships team, helping track against targets and outcomes.

Key skills and experience

• Familiarity with the principles of account management, including supporting the retention and growth of client or partner relationships.
• Experience assisting with the development of new business pipelines, from initial research to the support stages of deal closure.
• Ability to support negotiations and positively influence outcomes under guidance, contributing to the acquisition of new opportunities for income.
• Comfortable working under senior staff and supporting interactions with senior stakeholders, with the potential to occasionally represent the organization at events or meetings.
• Skilled at building long-term relationships with stakeholders internally and externally
• Excellent presentation skills in order to influence and persuade a wide range of audiences.
• Confident communicator with the ability to match opportunities to objectives.

For a full job description and person specification, please see the link below

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.

We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. Our vision is a world in which all women and girls are economically equal and live their lives free of abuse and exploitation.

Economic abuse is a form of coercive and controlling behaviour: 95% of women who experience domestic abuse will experience economic abuse. It limits their choices and ability to access safety. 

We work in partnership to ensure women have access to and control over their own economic resources. We focus on four strategic priorities: public education and awareness-raising; transforming professional responses; ensuring systems do not inadvertently facilitate economic abuse; and influencing policy.

Our work is led by victim-survivors of economic abuse (Experts by Experience). Their lived experience and knowledge shapes everything we do. We are always learning, and we share our expertise via a national working group and an international network of practitioners, researchers and policymakers.

Founded in 2017, we are purposeful and agile in approach. We led the successful call to recognise and define economic abuse within the UK Parliament’s Domestic Abuse Bill. This has created a framework and momentum for change. Our aim now is to ensure that policy and practice recognises economic abuse so that victim-survivors are supported to achieve economic justice and abusers are held accountable for their behaviour.

About the Compass Project

The Compass Project Coordinator will work as part of an exciting new partnership between Surviving Economic Abuse (SEA), Living Without Abuse (LWA) and RISE (Refuge, Information, Support & Education). The Compass Project seeks to develop best practice responses to economic abuse within the coordinated community response by working with local professionals to help them understand and respond to economic abuse.

About the Compass Project Coordinator role

The Compass Project Coordinator will work to:

• Act as a point of contact for stakeholders across the Project areas (Brighton & Hove, Leicester, Rutland and Leicestershire), coordinating stakeholder engagement and access to training and resources. 
• Work closely with the Interim Women’s Sector Manager to coordinate and implement the Compass Project in pilot sites.

The Compass Project Coordinator will:

1. Collaborate with Compass Project Partners to:

• Support the coordination of training and dissemination of resources to professionals across the two pilot sites.
• Identify and engage with local lived experience groups and women with experience of economic abuse, ensuring inclusion of women from minoritised groups, to inform and guide our work.
• Develop and maintain key working relationships and partnerships with various stakeholders and partners across the two local sites including the facilitation of links with money and debt advice services, and local financial services.
• Support the collection of qualitative and quantitative data from the network for the purpose of project and external evaluation.

2. Facilitating access to economic abuse training and resources:

• Develop and deliver tailored training sessions on economic abuse to enable frontline workers to recognise and respond to economic abuse.
• Work with Compass Project Partners to integrate relevant economic abuse content into existing resources.
•  Implement data collection processes to support the evaluation of the project.
• Ensure effective communication with the project group and coordination of activities across the two pilot sites. Promote and facilitate SEA’s established routes to support for survivors and professionals.
• Attend local VAWG/DA Network meetings in a consultative capacity as an expert for economic abuse.
• Work with the communications teams across project partners to effectively promote the project.
• Facilitate referrals for women to the Domestic and Financial Abuse Team at Lloyds Banking Group and other banks/building societies we have direct links into.

3. General Duties and Responsibilities

• As part of the Specialist Team at SEA, manage the info@ email account on a designated day.
•  Represent SEA in training and presentation requests.
• Contribute to evaluation reports and presentations as required for the Compass Project.
• To contribute to the promotion of SEA and its work and uphold its behaviours and values.
• To participate and contribute to team meetings and organisational development.
• To engage in learning and take responsibility for continuous personal development.
• To comply with SEA and MAP’s policies and procedures and legal requirements, such as provisions set out in the GDPR, Health and Safety at Work Act 1974 and Equality Act 2010.

Person specification

We are looking for a domestic abuse and/or frontline community professional with an interest in developing expertise around economic abuse. In order to apply, you should have the following skills and experience:

Essential knowledge/skills/experience

• Knowledge and experience of supporting and working with victim-survivors of domestic abuse. Frontline experience of working with victim-survivors would be an advantage.
• An understanding of the coordinated community response to domestic abuse and commitment to all aspects of partnership working to improve the response.
•  A strong and demonstrable interest in economic abuse.
• Experience of developing and delivering training face to face and online.
• Strong communication and engagement skills.
• Experience of safeguarding and managing risk.
• Experience of working in partnership and managing relationships with voluntary and statutory sector agencies to enable their full participation in the partnership.
• Demonstratable experience of implementing project delivery plans with a range of stakeholders, and reporting on progress and risk management.
• Ability to produce high quality documents and maintain confidentiality.
• Excellent time management and organisational skills including the ability to work under pressure and meet tight deadlines.
• Ability to work effectively as a member of a team and on own initiative.
• A commitment to the values and ethos of SEA.

Desirable knowledge/skills

• Experience of contributing to the development of resources for self-advocacy/professional practice.

Abilities

• A fast learner who can hit the ground running.
•  Adaptable and a good team player.
• A positive, can-do approach.
• Resilient, with a calm, measured approach.

Additional information

• This role is home-based. A laptop and telephone are provided, and travel expenses are covered.
• The team meets approximately once a month, virtually and in various locations across the UK on a quarterly basis.
• Appointment to this role will be subject to right to work in the UK.
• Due to the nature of our work, this role will also be subject to satisfactory Disclosure and Barring Service (DBS) enhanced check and references.

What we offer

• 25 days annual leave (pro rata), plus 5 Wellbeing Days (pro rata) and Statutory Bank Holidays.
• Flexible working.
• Working from home allowance.
• 3% Employer Pension Contribution.
• Reflective practice and Employee Assistance Programme.
• The chance to be part of our highly professional, supportive team.

Application and interview 

• This post is only open to female applicants as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
• Apply via the link to the jobs page on our website.
• Applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.
• If you have been shortlisted for interview, you will be informed by email. 
• If you haven’t heard from us within three weeks of your application being submitted, please consider your application unsuccessful on this occasion.
• All posts, including remote posts, must be based in the UK.
• The deadline to submit your application is 2nd August 2024 at 1600hrs, although please note that we reserve the right to close this advertisement early if we receive a high volume of suitable applications.
• Interviews will be held throughout July and August.

Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA.